London School of Science & Technology

Qualification

Unit number and title

Pearson BTEC Level 5 HND Diploma in

Business (QCF)

Unit 47: Employability Skills Level 5

Student name and ID number

Assessor name
AltafKhoso&ImadGuenane

Date issued

Completion date

25thJanuary 2016

08thMay 2016 by 5.00pm

Internal Verifier

Dr George Panagiotou

Assignment title

Training and Development- GE

Instructions

Abbreviation
Learner Declaration

Submitted on

An electronic copy of your assessment must be fully

uploaded by the deadline date and time.
You must submit one single PDF or MS Office Word
document. Any relevant images or screenshots must be
included within the same MS Office Word or PDF document.
The last version you upload will be the one that is marked.
Your paper will be marked if you have indicated this as your
final submission.
Review the mitigating circumstances policy for information
relating to extensions.
The file size must not exceed 20MB.
Answer the criteria in order, clearly indicating the pass
criteria number.
Ensure that all work has been proof-read and checked prior
to submission.
Ensure that the layout of your documents are in a
professional format with font style Arial, font size 12 for the
text, font 14 for sub heading and font 16 for main heading,
line spacing 1.5 and justified.
Use the Harvard referencing system; otherwise it will be
considered as plagiarised work.
Ensure that you back-up your work regularly and apply
version control to your documents.
Ensure that any file you upload is virus-free, not corrupted
and not protected by a password otherwise it will be treated
as a non-submission.
You must NOT submit a paper copy or email of this

I certify that the work submitted for this assignment is my own and research sources are
fully acknowledged.
Student signature:

Date:

UNIT 47: Employability Skills January 2016

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Introduction and guidance

Welcome to The Employability Skills Assessment paper.

Training and development

Today most people, probably yourself included, have come to expect energy at the touch of a butto

or the flick of a switch. Until recently, energy sources have been plentiful. The current globa

environment is truly complex and presents significant challenges for the oil and gas sector. In th

past, resources were relatively easy to extract, but now new reserves are more difficult to exploi

Currently, oil and gas is extracted in deep water or more remote places, often under extrem

environmental conditions. Today, technology and innovation are more critical than ever to overcom

new industry challenges in order to make energy available to everyone.

GE Oil & Gas is one of the key players in the energy market. It delivers innovative equipment an

services that enables its customers, oil and gas companies, to access and to make more efficient an

sustainable use of the worlds energy resources. GE Oil & Gas involvement in complex global oil an

gas projects requires a wide range of roles in a variety of areas. Its highly trained and skille

workforce constantly develops and adapts to meet the changing needs of the industry.
Workforce planning is the process of planning for the future labour needs of a business. An analysi

will show the numbers, skills and locations of people needed. Recruitment and training can then b

focused on meeting those needs. GE Oil & Gas works in a rapidly changing market, so workforc
planning is key to secure the future of the business.
In addition to the aforementioned industry challenges, the oil and gas industry is also facing

shortage of skilled people due to a number of factors. First, an ageing workforce creates a larg

industry challenge as many senior experts in the industry are approaching retirement. Industr

statistics show that up to 50% of oil and gas engineers will be eligible to retire over the next few

years. In addition, in the UK there is a shortage of science, technology, engineering and maths (STEM

subjects) graduates so demand for these students is high. Engineering and technical competencie

are essential to the industry.

GE Oil & Gas is focused on providing training and development opportunities to ensure its workforc

can meet the industrys latest challenges by offering a broad training curriculum and a network o

global training centres. Additionally, the companys customised leadership programmes aim t

develop the next generation of technical experts and managers. GE Oil & Gas offers a huge range o
roles in a variety of functional areas, collaborating globally to support business needs, including:
research & development (R&D) and engineering to create and implement innovative technologies

marketing and sales to identify and meet customers needs globally

human resources (HR) to recruit, train and develop an efficient workforce
finance to track the profitability of the business and its projects
Manufacturing to produce equipment for use in all stages of energy production and

distribution.
External factors such as the environment and advances in technology can also influence the
projects and may require additional expertise and skills. GE Oil & Gas supports employees
career paths through dedicated training and development opportunities such as

PLEASE REMEMBER
UNIT 47: Employability Skills January 2016
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CHECK THAT YOUR ANSWERS MEET THE CRITERIA

London School of Science & Technology

Scenario One:

Workforce planning is the process of planning for the future labour needs of a business. An
analysis will show the numbers, skills and locations of people needed. Recruitment and training
can then be focused on meeting those needs. GE Oil & Gas works in a rapidly changing market, so
workforce planning is key to secure the future of the business.
You have recently been appointed as a Human Resource Management Consultant for the GE in the
UK and have been asked by the board of directors to evaluate motivation and training in the
company.

Task One - Write a report about the importance of Performance targets and responsibilities in an
organisation such as GE.
In addition, you have been asked to conduct a self-evaluation o

Task One Write A Report 1,000 words

The following must be included in your report:

a) Introduce your report and demonstrate that you understand learning by producing a
self-evaluation for your appraisal. Develop a set of your own responsibilities and
performance objectives as described in scenario one in terms of personal, lega
general etc and place it in your appendix and include an evaluation of your own
effectives as a Human Resource Coordinator. (1.1, 1.2).
Guidelines: You are required to consider the following in formulating your answer:

Develop a set of your responsibilities and performance objectives, at least three

(personal responsibility; direct and indirect relationships and adaptability, decision
making; employment related)
Refer to the responsibilities and objectives outlined above and evaluate own
effectiveness against these defined objectives.

b) Using the self-evaluation as a basis, make recommendations for your improvement

(1.3). Review the importance of motivation techniques to the recipients of the report
and how these can be used to improve quality of performance (1.4)
Guidelines: You are required to consider the following in formulating your answer:

Highlight two strengths and two weaknesses. Recommend how to convert the
weaknesses into strengths.
Outline two motivational techniques/ theories and discuss how they can be used to
improve quality of performance.
Please see http://www.jblearning.com/samples/076373473X/3473X_CH02_4759.pdf
and two other sources to help you answer this question

MERITS AND DISTINCTIONS

M1
To achieve M1, you will show that you have included effective judgements in your
discussion to Question 1.1 and 1.2. This will be done by demonstrating that you have
applied an appropriate decision-making process/style to the answer.

UNIT 47: Employability Skills January 2016

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Scenario Two:
produce a training plan and develop a log
Workforce planning is the process of planning for the future labour needs of a business. An
analysis will show the numbers, skills and locations of people needed. Recruitment and
training can then be focused on meeting those needs. GE Oil & Gas works in a rapidly
changing market, so workforce planning is key to secure the future of the business.
In addition to the aforementioned industry challenges, the oil and gas industry is also facing
a shortage of skilled people due to a number of factors. First, an ageing workforce creates a
large industry challenge as many senior experts in the industry are approaching retirement.
Industry statistics show that up to 50% of oil and gas engineers will be eligible to retire over
the next few years. In addition, in the UK there is a shortage of science, technology,

engineering and maths (STEM subjects) graduates so demand for these students is
high. Engineering and technical competencies are essential to the industry.
Working as a Human Resource Management Consultant for GE, the training and development
Manager has asked you to prepare a training plan. You are required to produce a brief plan
which should use the systematic approach to training actions. This task covers LO2 and LO3

Task TwoProduce a Training Plan and a Personal Log 1,000 words

UNIT 47: Employability Skills January 2016

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LO2 Be able to develop interpersonal and transferable skills
LO3 Understand the dynamics of working with others
In order to plan and develop, you will need to understand the staff and their roles
include the following in the introduction of your plan:
a) Explain the roles people play in a team at GE and how they can work together
to achieve shared goals and objectives (3.1)
Guidelines: You are required to consider the following in formulating your answer:
Provide a brief outline of Belbins theory, explain the roles people play in a team and
how they can work together to achieve shared goals.
b) Watching the video link https://www.youtube.com/watch?v=hMesDq_rNOw
Include a reflective piece in your training plan Analyse the team dynamics and
discuss the role you play in the team. (3.2)
Guidelines: You are required to consider the following in formulating your answer:
Include a reflective piece in your training plan by selecting a subject in the news
today and using Belbin's theory, Define and analyse the term team dynamics,
analyse the team dynamics and write a note in your log which discusses your
observations and the role you play in the team.
c) Suggest alternative ways to complete the tasks and achieve team goals that
you have gained an understanding of the role you play in teams if the role you
chose in part b is not effective enough to achieve team goals. (3.3)
Guidelines:
You are required to consider the following in formulating your answer:
Provide at least two methods that a leader can use to help team members complete
the task. ( e.g. setting direction, setting standards, motivating, innovative,
responsive, effective communicator, reliability, consistency)

UNIT 47: Employability Skills January 2016

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London School of Science & Technology

d) Produce a log in which you develop solutions to work based problems faced by
GE in scenario two and demonstrate how you will communicate to your direct
line manager and the trainees to set up trainings to cope with upcoming
problem. Use a variety of methods that are appropriate to the members of staff
with whom you are communicating (2.1, 2.2)
Guidelines: You are required to consider the following in formulating your answer:
Identify a solution to problem that GE is facing detailing how it can be resolved.
Use a variety of appropriate styles to communicate to this audience. (communication
styles include: verbal and non-verbal awareness and use of body language etc)

e) In a separate section of your plan. Identify relevant time management

strategies that you would use to improve or mitigate time management risks.
(2.3)
Guidelines: You are required to consider the following in formulating your answer:
Identify and explain at least three time management strategies (eg. Prioritising,
setting work objectives, making and keeping appointments, working steadily)

MERITS AND DISTINCTIONS

M2
Identify the advantages and disadvantages of using Belbins Theory for an organisation
such as GE.
D1:
To achieve D1, reflect and draw conclusions on effectiveness of time management
strategy.
Guidelines: Compare two time management strategies along with advantages and
disadvantages to identify the most effective one in given situation of GE. You are
expected to conclude your understanding about time management strategies.
D2
Include a reflective summery in M2 Belbin's theory, analyse the team dynamics and

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Scenario Three:
Report and Handout
There are a number of training opportunities available for young people to equip with
skills, apprentice is one of them. How do this impact organisation such as GE in the
UK? This task covers LO4
Task Three
Report1,000 words
LO4 Be able to develop strategies for problem solving
a) Using GE case study outlined above, evaluate the use of problem solving
tools that enables you to develop solutions to problems in general. (4.1).
Guidelines: You are required to consider the following in formulating your answer:
Evaluate two tools and methods for developing solutions. You can use Force Field
Analysis, Critical Path Analysis, timescale, stages, resources or other tools of your
choice.
b) Assume that the organisation outlined in case study suffered a huge loss due
to lack of trained and skilled staff and this resulted in drop in market share.
Develop an appropriate strategy for resolving this problem.(4.2)
Guidelines:You are required to consider the following in formulating your answer:
Discuss how you will address this problem. In doing this task, you will need to
develop an appropriate strategy for resolving this particular problem.

c) Evaluate the impact of implementing the strategy selected in 4.2 on the

organisation in the given scenario.(4.3)
Guidelines: You are required to consider the following in formulating your answer:
Using the strategy outlined in 4.2, list and evaluate three possible impacts of
implementing the strategy on GE
MERITS AND DISTINCTIONS
M3
Review and Justify choice of tools an methods demonstrated in AC4.1
D3
To achieve D3, reflect and draw conclusions on effectiveness tools and methods for
developing solutions to problems AC4.2

UNIT 47: Employability Skills January 2016

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Merits and Distinctions
M1

Identify and apply

strategies to find
appropriate solutions

M2 Select/design and apply

appropriate
methods/techniques

M3

Effective
You will show that you have included effective
judgements have judgements in your discussion to Question 1.1
been made
and 1.2. This will be done by demonstrating
that you have applied an appropriate
decision-making process/style to the answer.
Task 01
A range of
Identify the advantages and disadvantages of
sources of
using Belbins Theory for an organisation such
information has
as GE. Task 02
been used

Present and
The appropriate
communicate appropriate structure and
findings
approach has
been used

Review and Justify choice of tools an

methods demonstrated in AC4.1.Task 03

D1 Use critical reflection to Conclusions have To achieve D1, reflect and draw conclusions
evaluate own work and been arrived at
on effectiveness of time management
justify valid conclusions through synthesis
strategy. Task 02
of ideas and have
been justified
D2

Take responsibility for

managing and organising
activities

D3

Demonstrate
convergent/lateral/
creative thinking

Substantial
Include a reflective summery in M2 Belbin's
activities,
theory, analyse the team dynamics and show
projects or
effectiveness of flexibility and adaptability of
investigations
a team player. Task 02
have been
planned,and To achieve D3, reflect and draw conclusions
Convergent
lateral thinking
on effectiveness tools and methods for
have been
developing solutions to problems AC4.2. Task
applied
03

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Learning outcomes

Assessment criteria for pass

On successfulcompletion of this
unita learner will:

The learnercan:

LO1
Be able to determine own
responsibilitiesand
performance

1.1 develop a set of own responsibilities and

performance objectives
1.2 evaluate own effectiveness against defined
objectives
1.3 make recommendations for improvement
1.4 review how motivational techniques can be
used to improve quality of performance
2.1 develop solutions to work based problems
2.2 communicate in a variety of styles and
appropriate manner at various levels
2.3
identify
effective
time-management
strategies
3.1 explain the roles people play in a team and

LO2
Be able to
developinterpersonal
andtransferable skills
LO3
Understand thedynamics of
workingwith others

how
they can work together to achieve shared goals
3.2 analyse team dynamics
3.3 suggest alternative ways to complete tasks and
achieve team goals

LO4
Be able to developstrategies
for problemsolving

4.1 evaluate tools and methods for developing

solutions to problems
4.2 develop an appropriate strategy for resolving a
particular problem
4.3 evaluate the potential impact on the business
of
implementing the strategy

Employability Skills
Unit 47

UNIT 47: Employability Skills January 2016

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London School of Science & Technology

Reading List

Thompson Leigh, L Making the Team: A Guide for Managers (Pearson Education,
(2008) ISBN 9780136037767

Additional Reading

Cottrell, Stella. Skills For Success. Basingstoke: Palgrave Macmillan, 2010. Print.
ISBN 9780230250185

Kirton, Bill. Brilliant Workplace Skills For Students & Graduates. Harlow: Prentice
Hall, 2011. Print. ISBN 9780273757047

Business Essentials Management: Leading People and Professional Development:

Study Text. (2015). London: BPP Learning Media (June 30, 2013).
1445368320

ISBN978-

Further Reading

Identifying

Your

Employability

Skills.1st

ed.

2015.Web.

30

2015.http://sydney.edu.au/careers/career_advice/downloads/id_emp_skills.pdf

Websites:

www.prospects.ac.uk

www.stemnet.org.uk/resources/employability_skills_guide.cfm

UNIT 47: Employability Skills January 2016

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June