Scribd
Upload
39 views3 pages

Service Call Conditions: RESET E# 2 - E# 8 E# 15 - E# 18

The document provides definitions and troubleshooting steps for 18 service call (SC) codes related to a copier or printer model FW 770/780. The SC codes cover issues with exposure lamps, fusing components, thermistors, motors, counters, switches and unstable fusing temperatures. For each code there is a brief definition of the problem and a list of components to check, including lamps, sensors, boards and connections.

Uploaded by

Hai Ha
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
39 views3 pages

Service Call Conditions: RESET E# 2 - E# 8 E# 15 - E# 18

The document provides definitions and troubleshooting steps for 18 service call (SC) codes related to a copier or printer model FW 770/780. The SC codes cover issues with exposure lamps, fusing components, thermistors, motors, counters, switches and unstable fusing temperatures. For each code there is a brief definition of the problem and a list of components to check, including lamps, sensors, boards and connections.

Uploaded by

Hai Ha
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 3

FW 770/780

RESET E# 2 --> E# 8 ; E# 15 --> E# 18


Vao SP# 38 --> thay oi Data 1 --> 0 .

SERVICE CALL CONDITIONS


SC Code E-1: Exposure Lamp Abnormal
Definition
The light sensor voltage is less than 0.4 volts for 10 seconds.
Points to Check
Exposure lamp . Light sensor .
FL regulator (CN402-1,2,4, and 5, CN401-1, -2, -3)
Main board (CN103-7, and CN105-A13, -A14, -B17, -B18)

SC Code E-2: Fusing Thermofuse Open


Definition
After turning on the machine, the temperature detected by the hot roller
thermistor does not reach 100C within 4 minutes and 30 seconds.
Points to Check
Fusing thermofuse .
Hot roller thermistor
AC drive board .
Main board (CN102-A3, -B11, -B13, -B14)

SC Code E-3: Hot Roller Thermistor Open


Definition
After turning on the machine, the temperature detected by the hot roller
thermistor does not reach 50C within 3 minutes.
Points to Check
Hot roller thermistor . AC drive board
Fusing thermofuse . Main board (CN102-A5, -B11, -B13, -B14)

SC Code E-4: Hot Roller Thermistor Short


Definition
The resistance of the hot roller thermistor is less than 0.11 K..
Points to Check
Hot roller thermistor .
Main board (CN102-A5, -B11, -B13, -B14)

SC Code E-5: Pressure Roller Thermistor Open


Definition
The resistance of the pressure roller thermistor is more than 0.53 M..
Points to Check
Pressure roller thermistor .
Main board (CN102-A4, -B12, -B13, -B14)

FW 770/780

SC Code E-6: Pressure Roller Thermistor Short


Definition
The resistance of the pressure roller thermistor is less than 0.55 K..
Points to check
Pressure roller thermistor .
Main board (CN102-A4, -B12, -B13, -B14)

SC Code E-7: Fusing Overheat


Definition
The temperature detected by the hot roller thermistor exceeds 250C.
Points to Check
Hot roller thermistor . Fusing thermofuse
AC drive board . Main board (CN102-A1, -B13, -B14)

SC Code E-8: Fusing Warm-up Error


Definition
After turning on the machine, the temperature detected by the hot roller
thermistor does not reach the target ready temperature within 12 minutes.
Points to Check
Hot roller thermistor . Fusing lamp .
Fusing thermofuse . AC harness
AC drive board .
Main board (CN102-A3, -A5, -B11, -B13, -B14)

SC Code E-9: Toner Density Sensor Abnormal


Definition
The toner density sensor voltage is less than 0.5 volts or more than 4.5 volts.
NOTE: After initializing the developer, this condition cannot be triggered until at
least 251 copies are made.
Points to Check
Toner density sensor .
Flow of the developer at the toner density sensor area
Main board (CN105-A5, -A6, -B25, -B26)

SC Code E-10: Main Motor Abnormal


Definition
The main motor is on, but the main board does not receive a signal from the
motor for two seconds.
Points to Check
Main motor .
Mechanical interference of the main motor drive
Main board (CN103-1, -2)

SC Code E-11: Toner Density Sensor Adjustment Error


Definition
The new developer initialization process cannot adjust the toner density sensor
voltage to its standard range (4.1 0.1 volts).
NOTE: After clearing the SP code, the previous data of SP#-30 will continue to

FW 770/780
be used until the next toner initialization.
Points to Check
Toner density sensor .
Developer
Flow of the developer at the toner density sensor area
Main board (CN105-A5, -A6, -B25, -B26)

SC Code E-13: Total Counter Abnormal


Definition
Total counter does not operate.
Points to Check
Main board . AC Drive board

SC Code E-14: Zero Cross Signal Detection Abnormal


Definition
The zero cross signal is not detected within 0.5 second of turning on the main
switch.
Point to Check
Main board .
AC Drive board

SC Code E-15: Main Switch Abnormal


Definition
After sending the reset signal, the main switch does not turn off within 0.45
second.
Point to check
Main switch .
Main board

SC Code E-17: Unstable Fusing Temperature


Definition
While in the copy ready state, the machine detects 3 or more hot roller
temperature changes within 60 seconds, or 2 or more within 2 seconds. The
change must be greater than 20C in 1 second.
Point to Check
The thermistor is out of position

SC Code E-18: Fusing Lamp Continuous Light


Definition
In the copy ready condition, the fusing lamp turns on at full power continuously
for more than 120 seconds while the hot roller is not rotating.
- Point to check Poor thermistor cable connection .
Poor fusing unit connection

You might also like