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Nimesh Patel

Nimesh Patel has over 10 years of experience leading implementation projects for Fortune 500 companies. He quickly achieved Senior Consultant status at Clarity Systems by taking on responsibilities above his level. As a Senior Consultant at Clarity Systems, his responsibilities include training clients, managing projects, maintaining client relationships, and resolving issues. He has strong technical skills in systems analysis, project management, databases, and client/server technologies.

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204 views4 pages

Nimesh Patel

Nimesh Patel has over 10 years of experience leading implementation projects for Fortune 500 companies. He quickly achieved Senior Consultant status at Clarity Systems by taking on responsibilities above his level. As a Senior Consultant at Clarity Systems, his responsibilities include training clients, managing projects, maintaining client relationships, and resolving issues. He has strong technical skills in systems analysis, project management, databases, and client/server technologies.

Uploaded by

patenime
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Nimesh Patel 5740 Riverside Place

Mississauga, ON L5M 4W5


[email protected] 647.866.8575

PROFESSIONAL HIGHLIGHTS
I have successfully lead Implementation projects for multiple fortune 500 companies both
nationally and internationally. Early on at Clarity Systems, I began as a Junior Consultant and
had been given duties typically assigned to Senior Consultants and Project Leads.
Performing tasks at a high level with quality results, and proving that I was capable of taking
on more responsibility, I quickly achieved Senior Consultant status for the business solution,
FSR, all within a time span of one year. FSR (Financial Statement Reporting) rapidly became
a leading business intelligence software since it became available on the market, heavily
contributing to Clarity Systems revenue growth in the industry.
PROFESSIONAL SKILLS
• Experience in a Senior consultant/analyst role conducting analysis, training,
implementation, testing, and providing support
• Designing and implementing business processes and systems to improve client’s
operations
• Sound judgment in identifying clients current and future needs, by assessing
necessary resources and by facilitating priority settings in order to advise clients of
the best possible course of action
• Excellent oral and written communication, with outstanding interpersonal and public
speaking skills
• Ability to propose creative solutions to difficult and unique customer requirements
• Strong organizational and planning skills
• Independent worker, who takes initiative and works with a positive attitude,
demonstrating responsibility and maturity
• Responsive and efficient communication to all levels of an organization
• Well-developed problem solving and analytical skills
• Desire to continually learn and grow
• Able to contribute to team success under tight deadlines
• Able to maintain a high level of performance under the pressure of time constraints
and a fast-paced changing environment, and remains accountable for performance

TECHNICAL SKILLS
• Systems Analysis & Design - Working knowledge of SDLC (Analysis, Design,
Development, Testing, Implementation and Maintenance), JAD (Joint Application
Design), DFD (Data Flow Diagram), UML (Unified Model Language), ERD (Entity-
Relationship Design), SLA (Service level agreements)
• Project Management/Lead - project management methodology PMLC ( WBS,
Network Diagram, Gantt Chart, Change Control Mechanism) , SOW (Statement of
Work) documents
• Fundamental knowledge of ITIL (Information Technology Information
Library): Services Support: Incident management, Problem management, Change
management, Release management and Configuration management. Service
Delivery: Availability management, Capacity management, Financial management
and Continuity management
• Database Technologies - OLAP Databases: Essbase and MSAS, Relation Database:
MS SQL 2000/2005
• Client/Server – 2000/2003 Server, PL/SQL, VB6, Vista, Windows XP, Microsoft Virtual
PC, Word, PowerPoint, Excel, Access, Project & Visio
EDUCATION
Systems Analyst (Co-op)
Sept 2003 – Dec 2006
Sheridan College, Brampton, ON
Nimesh
Patel
Page 2 of 2
EMPLOYMENT
Senior Implementation Consultant
July 2007 – Present
Clarity Systems Ltd, Toronto, ON

Consulting/ Client Relations


(Training/Implementation/Support/Project Management/Marketing/Sales)

• Facilitates in hands-on FSR training (through presentations, demonstrations, and


instruction) to large groups of client organizations, as lead training instructor
• Lead Joint Application Development (JAD) Sessions, (following training sessions), to
collaborate with clients to ensure seamless transition, integration and application of
FSR software to meet specific IT program/ organizational needs, requirements and
objectives
• Builds and fosters strong client relationships during the implementation stage;
gaining credibility and trust
• Resolves any customer issues in a timely and responsive manner by employing
analytical, research and problem-solving skills to be able to provide sound
information, alternatives/ options, recommendations and solutions
• Documents and communicates project status regularly to the Project Leads company-
wide, and when appropriate, escalates any unresolved customer issues to the Project
Lead
• Creates training materials, and provides reference and supplementary support
material by writing and maintaining online help, and super-user training
• Continuously updates professional and technical knowledge, to be able to provide
clients with a high level of software consulting expertise
• Reports to CEO and other high level management such as directors and service
managers during implementation process of large projects
• Maintains a comprehensive knowledge of clients programs, delivery functions and
business requirements
• Responsible for writing SDLC documents, including business and system
requirements, test strategies, data flow diagrams and other documents
• Assists other departments on as-needed basis with performing software quality
assurance and product support tasks

System Administrator
May 2006 – Aug 2006
Moen Inc, Oakville, ON

• Utilized troubleshooting skills to accurately identify and resolve technical issues


• Provided accurate, efficient technical support for all Moen associates
• Addressed and resolved business issues in a timely manner
• Created user documentation, procedures and instructions
• Tested laptops that were auctioned off to employees of Moen, to ensure usability
• Responsible for running daily backup tapes

Technical Analyst
Sept 2005 – Dec 2005
Canadian Tire, Toronto, ON

• Provided level 3 support for all of Canadian Tire employees at the home office
• Handled hardware and software support for all corporate desktops and notebooks, as
well as offered BlackBerry support
• Worked extra hours when required to complete projects on deadline
• Acknowledge by department managers for quick customer service response

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