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    10 Heuristics For User Interface Design - Article by Jakob Nielsen

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    Nielsen Norman Group is hiring both entry-level and experienced UX specialists by March 17th. Jakob Nielsen's 10 usability heuristics provide general principles for designing intuitive user interfaces, including visibility of system status, matching design to the real world, and allowing users to recognize needed information rather than relying on memory. The heuristics aim to help users avoid, diagnose, and recover from errors in an aesthetic and efficient manner.

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    10 Heuristics For User Interface Design - Article by Jakob Nielsen

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    callejeroceleste
    418 views2 pages
    Nielsen Norman Group is hiring both entry-level and experienced UX specialists by March 17th. Jakob Nielsen's 10 usability heuristics provide general principles for designing intuitive user interfaces, including visibility of system status, matching design to the real world, and allowing users to recognize needed information rather than relying on memory. The heuristics aim to help users avoid, diagnose, and recover from errors in an aesthetic and efficient manner.

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    10 Heuristics for User Interface Design_ Article by Jakob Nielsen

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    10 Heuristics for User Interface Design_ Article by Jakob Nielsen

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    Nielsen Norman Group is hiring both entry-level and experienced UX specialists by March 17th. Jakob Nielsen's 10 usability heuristics provide general principles for designing intuitive user interfaces, including visibility of system status, matching design to the real world, and allowing users to recognize needed information rather than relying on memory. The heuristics aim to help users avoid, diagnose, and recover from errors in an aesthetic and efficient manner.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    418 views2 pages

    10 Heuristics For User Interface Design - Article by Jakob Nielsen

    Uploaded by

    callejeroceleste
    Nielsen Norman Group is hiring both entry-level and experienced UX specialists by March 17th. Jakob Nielsen's 10 usability heuristics provide general principles for designing intuitive user interfaces, including visibility of system status, matching design to the real world, and allowing users to recognize needed information rather than relying on memory. The heuristics aim to help users avoid, diagnose, and recover from errors in an aesthetic and efficient manner.

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    NowHiring:UXSpecialists

    NielsenNormanGrouphasjobopeningsforUXSpecialists(bothentryleveland
    experiencedcandidateswanted).DeadlineMarch17.

    10 Usability Heuristics for User Interface Design


    by JAKOB NIELSENonJanuary1,1995

    Topics:HeuristicEvaluation HumanComputerInteraction Standards WebUsability

    Summary:JakobNielsen's10generalprinciplesforinteractiondesign.Theyare
    called"heuristics"becausetheyarebroadrulesofthumbandnotspecificusability
    guidelines.
    Visibilityofsystemstatus
    Thesystemshouldalwayskeepusersinformedaboutwhatisgoingon,throughappropriatefeedback
    withinreasonabletime.

    Matchbetweensystemandtherealworld
    Thesystemshouldspeaktheusers'language,withwords,phrasesandconceptsfamiliartotheuser,
    ratherthansystemorientedterms.Followrealworldconventions,makinginformationappearinanatural
    andlogicalorder.

    Usercontrolandfreedom
    Usersoftenchoosesystemfunctionsbymistakeandwillneedaclearlymarked"emergencyexit"toleave
    theunwantedstatewithouthavingtogothroughanextendeddialogue.Supportundoandredo.

    Consistencyandstandards
    Usersshouldnothavetowonderwhetherdifferentwords,situations,oractionsmeanthesamething.
    Followplatformconventions.

    Errorprevention
    Evenbetterthangooderrormessagesisacarefuldesignwhichpreventsaproblemfromoccurringinthe
    firstplace.Eithereliminateerrorproneconditionsorcheckforthemandpresentuserswithaconfirmation
    optionbeforetheycommittotheaction.
    (Readfullarticleonpreventingusererrors.)

    Recognitionratherthanrecall
    Minimizetheuser'smemoryloadbymakingobjects,actions,andoptionsvisible.Theusershouldnothave
    torememberinformationfromonepartofthedialoguetoanother.Instructionsforuseofthesystemshould
    bevisibleoreasilyretrievablewheneverappropriate.
    (Readfullarticleonrecognitionvs.recallinUX.)

    Flexibilityandefficiencyofuse
    Acceleratorsunseenbythenoviceusermayoftenspeeduptheinteractionfortheexpertusersuch
    thatthesystemcancatertobothinexperiencedandexperiencedusers.Allowuserstotailorfrequent
    actions.

    Aestheticandminimalistdesign
    Dialoguesshouldnotcontaininformationwhichisirrelevantorrarelyneeded.Everyextraunitof
    informationinadialoguecompeteswiththerelevantunitsofinformationanddiminishestheirrelative
    visibility.

    Helpusersrecognize,diagnose,andrecoverfromerrors
    Errormessagesshouldbeexpressedinplainlanguage(nocodes),preciselyindicatetheproblem,and
    constructivelysuggestasolution.

    Helpanddocumentation
    Eventhoughitisbetterifthesystemcanbeusedwithoutdocumentation,itmaybenecessarytoprovide
    helpanddocumentation.Anysuchinformationshouldbeeasytosearch,focusedontheuser'stask,list
    concretestepstobecarriedout,andnotbetoolarge.

    IoriginallydevelopedtheheuristicsforheuristicevaluationincollaborationwithRolfMolichin
    1990[MolichandNielsen1990NielsenandMolich1990].Isincerefinedtheheuristicsbased
    onafactoranalysisof249usabilityproblems[Nielsen1994a]toderiveasetofheuristicswith
    maximumexplanatorypower,resultinginthisrevisedsetofheuristics[Nielsen1994b].
    SeeAlso:
    Bruce"Tog"Tognazzini'slistofbasicprinciplesforinterfacedesign.Thelistisslightlytoolongforheuristic
    evaluationbutservesasausefulchecklist.
    Examplesofthe10heuristicsinWebapplications.
    The10usabilityheuristicsappliedtoeverydaylife(justforfun).
    Fullsetof2,397usabilityguidelines(acrossmultiplereports).
    References

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