WANSCAM-IPCAM USER MANUAL

Wireless/Wired IP Camera
(For PC OS)
Night Vision & Remote Operation

User Manual

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WANSCAM-IPCAM USER MANUAL

Thank you for buying our products

Wanscam AJ Series IP Camera products are designed and equipped for local and remote network video
surveillance system, including wired IP bullet camera, wireless IP bullet camera, IP IR dome camera, IP
IR waterproof camera, IP Pan/Tilt/Zoom Camera etc. We adopt high performance chip to ensure high
quality media processor which processes audio and video collection, compression and transmission.
Standard M-JPEG compression format ensures clear and streaming video performance. It enables users to
view live video via IE6.0, IE7.0, IE8.0, Firefox, Google browser or other standard browser.

Wanscam AJ series IP Camera products are applicable for big, medium-sized and small enterprises,
chain store, factory, home and all kinds of spots where remote network video transmission and control
supposed to be installed, they are easy to be installed and operated. Before the installation of the IP
camera, please check if your product accessories in the package are complete

Packing List
Untie the pack and check the items contained against the following list:
IP Camera X1
Warranty Card X1
DC Power Supply X1
CD X1
Certificate of Quality X1
Mounting bracket X1
NOTE: Please contact us immediately if anything damaged or short of contents .

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WANSCAM-IPCAM USER MANUAL

Table of CONTENTS
1. Product Introduction ...........................................................................................3
1.1. Safety Introduction .........................................................................................3
1.2. Product Specifications................................................................................. ....3
1.3. System Requirements........................................................................................3
1.4. Product Views...............................................................4
1.4.1 Front View................ ......................................................................................4
1.4.2 Interface View.................................................................................................5
1.5. Hardware Installation........................................................................................5
1.6. Software Installation..................................... ....................................................6
2. Software Operation...............................................................................................6
2.1. Search Tool Software................................................. ......................................6
2.1.1. Search The IP address of the Camera.............................................................6
2.1.2. Configuration of the Network............................ ............................................7
3. Real-Time Video Demonstration................................... ......................................9
3.1. Camera Login.............................................................. .................. ...................9
3.2. View via IE Browser.........................................................................................10
3.3. View via Safari, Firefox, Google Browser. .................. ...................................13
3.4. Main Menu interface Introduction....... ............................................................14
3.5. Administer Setting Instruction......................... ................................................15
3.5.1. Multi-Device Settings ....................................................................................16
3.5.2. Basic Network Settings .............. ...................................................................17
3.5.3. Wireless Settings .......................................................... .................................17
3.5.4. Dynamic DNS Settings...................................................................................18
3.5.4.1. DDNS Setting .............................................................................................18
3.5.4.2. Port Forwarding Settings ......... ...................................................................20
3.5.4.3. DDNS Register........ .................. ................................................................23
3.5.5. Email and FTP Service Settings....................... .............................................28
3.5.6. Alarm Service Settings............................. .....................................................29
3.5.7. Reset/Firmware Upgrade Settings ............... ..................................................29
3.5.8. Record&Capture Path.......................... ..........................................................30
3.5.9. Reset/Firm Ware Upgrade...............................................................................30
3.5.9.1.Restore Factory Settings................................................................................31
3.5.9.2. Reboot Equipment........................................................................................31
4. Warranty................................................................................................................31

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1. Product Introduction
1.1 Safety Instructions
(1). Use the proper power source.
Do not use this product with a power source that supplies more than the specified Voltage (100-240V AC).

(2). Never insert anything metallic into the camera.

Inserting metal object into the camera can be a source of dangerous electric shock.

(3). Do not operate in wet or dusty environment.

Avoid places like a damp basement or dusty hallway.

(4). Do not attempt to disassemble the camera.

You may be subjected to severe electrical shock if you attempt to take apart the camera while the camera is
connected to its power source. If there are any unusual sounds or smells coming form the camera, unplug it
immediately and contact Customer Service.

(5). Handle the camera carefully

Dropping the camera on any hard surface may cause a malfunction. If the camera does not work properly due to
physical damage, please contact Customer Service for repair or exchange.

(6). Apply to FCC and CE Rule

This device complies with part 15 of the FCC and CE Rules. Operation is subject to the following two conditions:
1: This device may not cause harmful interference.
2: This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the users
authority to operate the equipment. This equipment complies with FCC and CE radiation exposure limits set forth
for uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm
between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

1.2. Product Specifications

*- Adopt high Performance, strong function media processor 32Bit RSIC
*- High sensor CMOS
*-Adopt optimized MJPEG video compression algorithm, realize high-definition images
transmission in narrow bandwidth;
*-Maximum support 15 users viewing at the same time, no limit for users if using forwarder
Server function;
*- Built in Web Server, convenient for users to use standard browse to realize the
real time monitoring and setting administration;
*-Support WIFI:802.11 b/g/n wireless networking;
*-Support remote system update;
*-Support DDNS analysis, support LAN & Internet (ADSL,Cable Modem)
*-Support variety of network protocol: TCP/IP, UDP, SMTP, PPPoE, Dynamic DNS,
DNS Client, SNTP, BOOTP, DHCP, FTP, SNMP, WIFI/802. 11b/g
*-Parts of modes products support one/ two way audio, talkback;
*-Support motion detection alarm function (area & sensitivity Configurable);
*-Support image snapshot
*-Abnormal automatic recovery function, auto reconnection available when network Interruption occurred.
*-Dynamic alarm function, alarm time-schedule configurable.

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1.3. System Requirements

1.4. Product Views

1.4.1 Front View

Figure 1.1

4.2 Back View

1.
1.4

2
Figure 1.
1.2

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1: Audio Out , 2: Audio In

3: Ethernet interface: RJ-45 interface. Power Supply Light: constant on after power up
Network light: constant sparkle after power up data transmission.
4: Antenna:
5: Power input interface: connect direct current 5V Power

1.5 Hardware Installation

Follow the steps below to set up your camera hardware. Make sure to follow each step carefully to ensure
that the camera operates properly
1. Install the Wi-Fi antenna (For wireless mode) .
2. Plug the power adaptor into camera
3. Plug the network cable into camera, the other side to the router/switch
4. It takes approx 30 seconds to boot up the camera, then you will find the IP address from
Search Tool
Search
Tool (Figure: 1.8)
5. When the power on and network cable connected, the green led of the real panel will keep on, The yellow
led will keep flash.

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3
Figure 1.
1.3

1.6 Software Installation

4
Figure 1.
1.4
Open the CD Install the follow software:

Next

Install

Finish
1. ActiveX: Click OCX setup
setup
Next
Next
Install
Install
Finish
Finish .
2. Search Tool: Open the CD, click
,The Search Tool will run automatically.( No need to
install. You can copy this software to your desktop.)

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5
Figure 1.
1.5

2. Software operation
2.1 Search Tool Software
2.1.1 Search the IP address of the camera
camera.
When the device has been mounted properly, you can double click the Icon
address search tool.

run this IP

Figure 2.1
Note: The software searches IP address automatically over LAN.
There are 2 cases:
1. No IP Cameras found within LAN. After about 1 minute search, the Equipments List Field does not show
the IP address
address..
2. IP Cameras have been installed within LAN. All the IP Cameras will be listed and the total number
displayed in the Equipments list field as shown in Figure 2.1

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Note
Note
1. Current Computer indicates the Computers IP Address information.
2. Camera information indicates the IP cameras IP Address information.
3. If you find that the camera
cameras Subnet Mask
Mask , Gateway
Gateway, DNS Server
Server is not as same as your
current computer
computers. You should try to change the camra
camras IP address.
Make sure the Subnet Mask , Gateway
Gateway , DNS Server
Server is the same as your router
routers or your current
computer
computers .
4. If you don
dont know how to configure your camera
cameras IP address. You can click Auto IP Setup
Setup button.
The Search Tool software can help you configure a usable IP camera automatically.

2.1.2 Configuration of the Network

Once your camera
cameras IP address Subnet Mask, Gateway, DNS Server is not the same as your PC or router,
you need configure the camera
cameras Network parameter manually.

IP address: Fill in the IP address assigned and make sure it is in the same subnet as the Gateway
Gateway, and the
subnet should be the same as your computer or router. (i.e. the first three sections are the same)
Subnet Mask: The default subnet mask of the equipment is: 255.255.255.0. You can find the subnet mask from
your PC or router.
Gateway: Make sure it is in the same subnet with PCs IP address .The gateway is the LAN IP of your router .
Primary DNS: IP address of IPS network provider. You can also set it as the same as the Gateway.
NOTE
NOTE: You can find out the Subnet Mask , Gateway
Gateway, Primary DNS of your PC from the Search Tool software.
Http Port: LAN port assigned for the equipment, default is 99. You can change the port number to any one you
want such as : 98,211,9999 etc .

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Figure 2.2

3: Real-time Video Demonstration.

3.1. Camera Login
Login::
You can access your camera through IP Camera Tool or IE, Firefox, Safari, Google Chrome or
other standard browser directly.
1. Double click the IP address of the IP Camera listed (Figure 2.2). The default browser you use
will run automatically and come to the camera login interface. (Figure 3.1)
2. To access the camera by IE Browser directly, just type the cameras IP address, for example,
if the camera s IP address is 192.168.1.99:99:

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Figure 3.1

Default username: admin

d,leave this blank
Password: no passwor
password,leave
blank..
Input the correct user name and password, the Sign In interface will pop-up.
There are three models to login (figure 3.2)..

Figure 3.2

(1) ActiveX Mode (For IE Browser): available in IE6.0 or above explorer

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(2) Server Push Mode: available in Firefox, Safari, and Google browser.
(3) No Plug-In Mode: available in smart phone browser.
(4) SD card video playback online

3.2. View via IE Browser.

Choose Active
X Mode (For IE Browser)
ActiveX
Browser),, and sign in.
The first time login the camera, maybe get ActiveX prompt as the picture below
below,, please download the
Ocx(or run
in CD) and install first then choose Run Add-on
Add-on,, refresh and login the camera
again, then will see live video, details as below:

Figure 3.3
After Download Ocx-Setup (oPlayer Software), Click and install it, until finished.

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Figure 3.4

Figure 3.3 Windows XP system

Figure 3.4 Win7 System

Note: If there is still no live video after run ActiveX, please try to enable the ActiveX options of IE security
settings, please do the follow steps:
1. Close the firewall of your computer.
2. Change the ActiveX settings, IE
IE browser > Tool
Tool > Internet Options
Options > Security
Security >
Custom Level
Level > ActiveX control and Plug-ins
Plug-ins , all the ActiveX options set to be
Enable
Enable : Especially:
Enable: Download unsigned ActiveX controls
Enable: Initialize and script ActiveX controls not marked as safe
Enable: Run ActiveX controls and plu-ins

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Figure 3.5

Figure 3.6
In Addition
Addition:: you can also click start
start menu->
menu-> Internet Explorer
Explorer, choose Internet attributes to enter, or
via Control Panel
Panel ->
-> Internet Explorer
Explorer, enter to Security setting.
3. If there is still no image, please close your anti-virus software, and then try step 1 & 2 again.
4. If you allowed the Active X running, But still could not see live video, Only a Red Cross
in the
center of the video, And the device status light change to yellow color , not green please change another
port number to try, Don
Dont use port 80, usd other port such as99, 199 etc.

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Figure 3.7

NOTE
NOTE: Make sure that the firewall or anti-virus software doesnt block the software or ActiveX. If you
couldn t see live video, please close your firewall or anti-virus software, and try again.

3.3. View via Safari, Firefox, Google Browser

Choose Server Push Mode (For Safari, Firefox, Google Browser), and sign in Server Push Mode doesnt
support ActiveX, so some functions are not available, such As Record, Audio, Talk, Speaker,The speed
control bar, Zoom etc.),if you want to use these functions, please use IE Browser.
The Control Interface in this mode is as bellow:

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3.4. Main Menu interface introduction

Take the Active Mode(For IE Browser)
Browser) For example:

Figure 3.8

The Pan/Tilt Feature only works when the cameras have this
Pan/Tilt function.
This option enables log detection. After the online user clicks this button, a log is
entered into the cameras Log Data documenting the IP address of users who have accessed the IP
camera. This Option enables alarm detections too.

This button make the camera Vertical cruise (for the Pan/Tilt Cams).
This button make the camera Level cruise (for the Pan/Tilt Cams).
This button flips the image vertically.
This button flips the image horizontally.

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50HZ or 60HZ. Set indoor 50Hz when you are in China.
1280*720,640*480,320*240.

Video parameters to adjust the video.PTZ speed, to adjust the speed of the
camera rotation.
s for Pan/tilt Cam
eras.
This button for setting the Preset of the camera. Only work
works
Cameras.
This setting changes the color of the OSD lettering.
This setting changes the image resolution.
This setting changes the image frequency.
This setting changes the image brightness.
This setting changes the image contrast.
This option resets all main menu options to factory default.
This option opens the camera
cameras recording functionality menu.
This option takes a snapshot of the current screen and saves the snapshot to the PC
PCs Hard Drive.
This option enables User-to Camera audio. If the online user
This option enables Camera-to-User audio. If the online user has speakers connected and configured
to their PC, clicking this option will allow them to hear audio from the location of the camera.
Display the time,date on video.
Night vision,open or close the IR leds.

These options enable single view, quad screen view, or 9 screen view: This
function serves no purpose unless you have more than one camera connected and configured to your
(You should use IE browser.)
interface.
interface.(You
Please refer to section 8.1.1 Multi-Device Settings*
This button opens the IP camera
cameras Backend Menu

3.5. Administrator Settings Instruction

When login as Administrator, you can enter the IP Camera for Administrator.

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Figure.3.9
Administrator supports all the settings and operations of the camera; you can set and control it
freely .There are some special functions only for administrator as below:
Alias setting : You can set your favorite device aliases.
tings : seting the date and time.
Date&Time set
settings
U sers settings : Can be set up to 8 users. On this page you can set up accounts of the user name, password, as
well as in their packet (administrator, operator, visitor).
Visitor : In this mode, you can only visit.
Operator : You can set the direction of the lens device, set the video screens brightness, contrast and other
parameter.
Administrator : You can set the device advanced configuration.
Device Firmware Upgrade,
Maintain:
Maintain:Device
Upgrade,update the device firmware and embeded web ui.
Restore factory settings : When there is not a response when the error occurred, you can restore the factory
settings to resolve the device.
reboot the device : rebooted the device.
Back: Return to monitor mode

3.5.1 Multi-Device Settings

Add a local area network equipment

In the multi-device configuration page, you can see all the equipment inside the LAN. The first device
is the default device. You can add more devices listed in the list of equipment. Embedded applications, up
to 4 devices at the same time-line. Click the second road equipment
equipment and double-click Current list of
devices in the LAN
LAN in the device entry name, host address, Http port will automatically be filled, require
the user to fill in the correct account name and password, click Add.
Add. Repeat this process you can
continue to add devices. Finally do not forget to click on the Settings
Settings button.

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Figure 3 .10

Figure 3 .11

3.5.2 Basic Network Settings

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Figure 3 .12
This sector is for DHCP and IP configuration
configuration,, port forwarding is needed, If you
choose to set IP address
address,,please fill in the relative IP address
address,, subnet mask, gateway, DNS server, Http port ;

3.5.3 Wireless Settings

1. Make sure the router is a wireless router.
2. Make sure the Wi-Fi antenna installed.
3. Make sure whether there is encryption of the WLAN of the router, if there is encryption,
keep the key.
4. Login the camera, click
> W ireless Lan Settings
Settings> Scan
Scan, please scan 2times, then you will find
the WLAN from the list, choose the one you use.
5. If there is no encryption, just click Submit
Submit , if there is encryption, please input the key,
then click Submit
Submit .
6. Wait about 30 seconds, the camera will reboot, then unplug the network cable.

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Figure 3 .13

3.5.4 Dynamic DNS Setting (DDNS)

3.5.4.1 DDNS Setting:
(1): Click

> DDNS Service Settings

Settings.

Figure 3 .14

(2): Choose the DDNS

DDNS,, there are 4 kinds of options:
(1): Manufacturer
Manufacturer DDNS
DDNS:: We provide a free DDNS: vipcam.org
vipcam.org.. This domain is provided by manufacturer.
Note: 88safe.com is old DDNS provided by manufacturer also. If you want use the manufacturers free DDNS,
Please Choose to use vipcam.org.

Figure 3 .15

(2): The Third Party DDNS

DDNS:: This domain is provided by the 3rd party, such as Dyndns, Oray, 3322
If you use the third party DDNS, please choose the server you need
need,, such as 3322.org
3322.org or
or dyndns.org
dyndns.org as
below:

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Figure 3 .16

Figure 3 .17
You have to register an account firstly, keep the user, password, host, then fill in it.
Note: Only one DDNS can be chosen, for example, if you use manufacturer
manufacturers DDNS, the
3rd party one won
wont work, if use the 3 rd party DDNS, the manufacturer
manufacturers one won
wont work.

3.5.4.2 Port forwarding settings

settings::
1: Setting the IP address of the camera
ra you can
The default IP address of the camera is : Http://192.168.1.99:99 The default IP address of came
camera
change to any other one you like, such as
as::
C hange to: 192.168.1.109:109. or 192.168.1.99:90 etc.
Click Apply
Apply >fill in the user name and password of the camera>click OK
OK then the camera will reboot,
wait about 30 seconds. You will get your changed IP address.

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Figure 3 .17
Make sure the Subnet Mask , Gateway
Gateway , DNS Server
Server is the same as your router
router..

2: Setting Port Forwarding in the router.

This is the most important step. Set port forwarding in router refer to the IP of your camera
correctly, then the DDNS will work. Because there are so many kinds of routers from all over the world, so
it
its difficult to show a fix steps, but there are some samples of different routers
routers port forwarding settings
as below, just for reference:

TP-LINK:
(1) Login the router.
(2) Choose Forwarding
Forwarding, select Virtual Servers
Servers

(3) Click the Add New button, pop-up below:

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), IP address of the camera, then click Save

Fill the service port (except 80
80),
The port and IP address should be the same as Camera.

BELKIN:
(1) Login the router.
(2) Choose Firewall
Firewall , select Virtual Servers
Servers
(3) Input the port (except 80
80)) and IP address, then click save.
Note: The port and IP address should be the same as Camera.

Figure 3 .18

DLINK:
(1) Login the router.
(2) Choose Advanced
Advanced , select Virtual Servers
Servers
(3) Input the port, IP address, Protocol, then click save.
Note: The public port
port & private port
port should be the same as camera
cameras port, choose the
protocol to be both
both .

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Figure 3 .29
After all these 4 steps done, then you can use the DDNS freely, check the DDNS status from the camera as
below, and get the link of DDNS for internet view.
Step: Login
Login >

> Device Info

Info :

Figure 3 .20

3.5.5.3 DDNS Register

For example, you can go to Dyndns website to register a free account.
http://www.dyndns.org / http://www.dyndns.com
http://www.dyndns.com..
Step1: enter http://www.dyndns.com/ and Create Account

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Figure 3.21

Step2: Set the username and password as below:

Figure 3 .22
Step3: After a minute, you will receive a E-mail from DynDNS Support and it will give you a confirmation
address
(e.g. https://www.dyndns.com/confirm/create/ONMzltcCBk6mcHJI5MhVD0g
https://www.dyndns.com/confirm/create/ONMzltcCBk6mcHJI5MhVD0g))

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Figure 3.23

Figure 3.24

Step4: When the Account Confirmed, login and start using your account. Choose Add Host
25
26
)page.
Services(Figure 3.
3.25
25)) and enter Add New Hostname (Figure 3.
3.26
26)page.

Figure 3.25

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26
Figure 3.
3.26
Step5: On the Add New Hostname page.
1) input your Hostname.
2) choose Host with IP address
3) click Use auto detected IP address xxx.xx.xx.xxx
xxx.xx.xx.xxx.. Then click Create Host.
4) after you have added a New Hostname , you need Proceed to checkout
checkout

Figure 3.27

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Figure 3.28

Figure 3.29
30
),and can use it in the DDNS Service
Step6: Now you obtained a Dynamic Domain Name(Figure3.
Name(Figure3.30
30),and
5.5
Settings(details: 3.
3.5.5
5.5))
Notice:
If you have a dynamic IP address, Make sure you have download the DynDNS
DynDNSs Update Client
Client . And
installed it succeed in your computer.

Figure 3 .30

3.5.6 E-mail and FTP service Settings

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Figure 3 .31
The above setting is a preparation for the alarm function, the sender should be
recipient 12
2 3
3 4
4 is filled with recipient E-mail
entered the sender
senders email address
addressrecipient
SMTP server should be filled with the sender email SMTP server
e.g. the
address
addressSMTP
servere.g.
and enter mail.163.com. Generally SMTP port
sender email address is [email protected]
[email protected]
do no need to change
when needs to check, just tick it, and enter SMTP user
is 25
25do
changewhen
both of them are provided by Email provider
and test according
and SMTP password
passwordboth
providerand
when needs to send, please tick Email notification Internet IP address
to reference
referencewhen
address
The e-mail server and other information can be obtained from the mail service
provider the email notification is image captured when alarming if no email
notification is needed when alarming, and then no need to enter.
Set up FTP service, you can fill in parameters like following:

Figure 3 .32
The above setting is equally similar to Mail Server Settings
Settings,,when alarming is
triggered it also sends image
image,,please enter FTP server
server,,FTP port
port,,FTP user
user,,FTP
ing image, then select it, edit upload image interval
second
password
password.. If you needs a quick upload
uploading
intervalsecond
second

3.5.7. Alarm Service Settings

As shown below, there are two modes of alarm trigger, first one is motion detection,
the sensitivity of motion detection can be adjusted
please refer to below interface
interfacethe

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according to the users
users requirement, the higher the number is, the lower sensitivity
is; Another mode is input alarm, when connected, it triggers alarm through alarm
input signal which connects to linkage alarm GPIO;
one is IO alarm linkage, camera connects
When triggered, there are 3 alarm modes
modesone
the second is email
with linkage alarm box through GPIO, sound the siren the
the last is upload pictures alarm
as the
notification, send email with images captured
capturedthe
alarmas
second
way mentioned before FTP upload pictures alarm, Upload pictures interval
intervalsecond
second
keeps consiste nt with the mentioned upload pictures interval of Ftp service settings.
as the selected time interval
00 minute per
The schedule refers to arming time
timeas
interval 000
45 minutes and Monday 1 00
00 hour and 2 00
00 hour
week to 045

3
Figure3.3
Figure3.33

4
Figure3.3
Figure3.34

3.5.8 Local Record Path

This sector is for Record&Capture Path in your computer.It include: Record&Capture Path, Record file
length(MB)
length(MB),, Record time length(Minute)
length(Minute),, Reserved disk space(MB)
space(MB),, Record cover
cover..

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Figure 3 .35

3.5.9 Reset/Firm Ware Upgrade

This sector is for camera firmware upgrade, it includes device system firmware
and device application firmware

. Be cautious to

apply for it!

Figure 3 .36

.1 Restore Factory Settings

3.5.9
3.5.9.1
When users forget password, we can restore ex-factory settings, when click, a picture will pop up, Click
ok, and wait for 1 minute and you can use it normally. User setting feature restores

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Figure 3 .37

9.2 Reboot Equipment

3.5.
3.5.9.2
Click re
boot
reboot
boot,, it appears the above picture, click ok, wait for 1 minute and you can use it normally

Figure 3 .38

3.5.9.3 SD Card Recording Schedule

If the camera is with SD card recording function, you need to click Record Schedule
Schedule to set.

Figure 3 .39
To view the video files, you just need to put your camera ip address and port to the IE browser, for
example, http://192.168.1.99:99 ,press Enter
Enter . Choose following:

Figure 3.40

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If you have recorded with SD card, you will see the picture below,double click the file name to play the
video.

Figure 3.41

4 PTZ Setings
3.5.9.
3.5.9.4
You can adjust the speed of Pt , or make you camera go back to preset bit.

Figure 3.42

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WANSCAM-IPCAM USER MANUAL

5 Back.
3.5.9.
3.5.9.5
Go back to camera page.

Figure 3.43

Figure 3.44

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WANSCAM-IPCAM USER MANUAL

4 Warranty
Under normal use condition, products resulting from its own failures in the
warranty period will be free maintenance. Warranty Terms as following:
a) Charge-free maintenance of the product is one year. We can repair it for free
during the guarantee period (Damages not caused by misuse or vandalism).
Repair over guarantee period, we will charge maintenance fee.
b) During guarantee period, breakdown caused by misuse or other reasons out of
range of warranty. You could ask repair depend on the card. We only charge for
changed components, the maintenance charge is free.
c) When the products need maintenance, hand up the card with products to the
manufacture or local distributor.
d) Take apart item crust, tear up the sealing label privately, this is out of
warranty range.
e) We do not accept the damaged item due to modification or add other
functions.
The Following Circumstances will not be free warranty
a) Period check, maintenance or change components due to normal attrition.
b) The damages due to crash, extrusion, artificial flooding, moisture or other
personal reasons.
c) The damages due to floods, fire, lightning strike and other natural calamities
or force majeure incidents factors
d) Repaired item by non-authorized repair centers.
All above terms, if changed, regarded to relevant regulations.

THAT
THATS ALL, THANK YOU!

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