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Appendix 3: SPSS Results: Descriptive Statistics

The document contains output from SPSS analysis of survey data from 165 responses. Descriptive statistics show the range, maximum, mean, and standard error for 4 variables. Correlation analysis shows significant positive correlations between most variables. Regression analysis finds the variable "Leadership Strategy" is a significant predictor of "BI Analytics Systems" and "Customer Relationship Satisfaction". A multiple regression model finds "Leadership Strategy", "BI Analytics Systems", and "Competitor Performance" significantly predict "Customer Relationship Satisfaction".

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Selcuk Can
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79 views6 pages

Appendix 3: SPSS Results: Descriptive Statistics

The document contains output from SPSS analysis of survey data from 165 responses. Descriptive statistics show the range, maximum, mean, and standard error for 4 variables. Correlation analysis shows significant positive correlations between most variables. Regression analysis finds the variable "Leadership Strategy" is a significant predictor of "BI Analytics Systems" and "Customer Relationship Satisfaction". A multiple regression model finds "Leadership Strategy", "BI Analytics Systems", and "Competitor Performance" significantly predict "Customer Relationship Satisfaction".

Uploaded by

Selcuk Can
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Appendix 3: SPSS Results

Descriptive Statistics
N

Range

Maximum

Statistic

Statistic

Statistic

Mean
Statistic

Std. Error

BIAnalyticsSys

165

4.00

5.00

3.4348

.08299

Leadership_Strategy

165

4.00

5.00

3.2985

.07244

CustomerRS

165

4.00

5.00

3.3742

.08270

CompetitorPerform

165

4.00

5.00

2.7924

.07500

Valid N (listwise)

165

Correlations
Correlations
CustomerRS
BIAnalyticsSys

Pearson Correlation
Sig. (2-tailed)

CompetitorPerform

.560

**

.177

.000

.023

104.023

29.831

Covariance

.634

.182

165

165

Sum of Squares and


Cross-products

Leadership_Strategy

Pearson Correlation
Sig. (2-tailed)

.771

**

.555

**

.000

.000

125.006

81.598

Covariance

.762

.498

165

165

Sum of Squares and


Cross-products

CustomerRS

Pearson Correlation

Sig. (2-tailed)
Sum of Squares and

.543

**

.000
185.078

91.130

1.129

.556

165

165

**

Cross-products
Covariance
N
CompetitorPerform

Pearson Correlation
Sig. (2-tailed)
Sum of Squares and

.543

.000
91.130

152.203

Covariance

.556

.928

165

165

Cross-products

**. Correlation is significant at the 0.01 level (2-tailed).


*. Correlation is significant at the 0.05 level (2-tailed).

Regression
Model Summary
Model
R
d

.540

R Square
a

Adjusted R

Std. Error of the

Square

Estimate

.292

.288

.89973

Predictors: (Constant), Leadership_Strategy

ANOVA
Model
1

Sum of Squares
Regression

df

Mean Square

54.412

54.412

Residual

131.951

163

.810

Total

186.362

164

Sig.

67.215

.000

a. Predictors: (Constant), Leadership_Strategy


b. Dependent Variable: BIAnalyticsSys

Coefficients

Model

Standardized
Unstandardized Coefficients
B

(Constant)
Leadership_Strategy

a. Dependent Variable: BIAnalyticsSys

Regression

Std. Error
1.393

.259

.619

.076

Coefficients
Beta

.540

Sig.

5.384

.000

8.198

.000

ANOVA
Model
1

Sum of Squares
Regression

Mean Square

110.056

110.056

75.022

163

.460

185.078

164

Residual
Total

df

Sig.

239.117

.000

a. Predictors: (Constant), Leadership_Strategy


b. Dependent Variable: CustomerRS

Coefficients

Model

Standardized
Unstandardized Coefficients
B

Coefficients

Std. Error

Beta

(Constant)

.470

.195

Leadership_Strategy

.880

.057

a. Dependent Variable: CustomerRS

Regression

Model Summary
Model
R
d

.808

R Square
a

.653

Adjusted R

Std. Error of the

Square

Estimate
.646

a. Predictors: (Constant), CompetitorPerform, BIAnalyticsSys,


Leadership_Strategy

.63171

.771

Sig.

2.410

.017

15.463

.000

ANOVA
Model
1

Sum of Squares
Regression

Mean Square

120.829

40.276

64.249

161

.399

185.078

164

Residual
Total

df

Sig.

100.927

.000

a. Predictors: (Constant), CompetitorPerform, BIAnalyticsSys, Leadership_Strategy


b. Dependent Variable: CustomerRS

Coefficients

Model

Standardized
Unstandardized Coefficients
B

Coefficients

Std. Error

(Constant)

Beta

-.067

.209

Leadership_Strategy

.601

.076

BIAnalyticsSys

.238

CompetitorPerform

.230

.748

.526

7.937

.000

.056

.239

4.259

.000

.063

.208

3.677

.000

Regression

Model Summary

R
d

.805

R Square
a

Adjusted R

Std. Error of the

Square

Estimate

.648

.641

a. Predictors: (Constant), CustomerRS, CompetitorPerform,


BIAnalyticsSys
b. Dependent Variable: Leadership_Strategy

Sig.
-.322

a. Dependent Variable: CustomerRS

Model

.55742

ANOVA
Model
1

Sum of Squares

df

Mean Square

Regression

91.961

30.654

Residual

50.026

161

.311

141.987

164

Total

Sig.

98.653

.000

a. Predictors: (Constant), CustomerRS, CompetitorPerform, BIAnalyticsSys


b. Dependent Variable: Leadership_Strategy

Coefficients

Model

Standardized
Unstandardized Coefficients
B

Std. Error

(Constant)

.500

.180

BIAnalyticsSys

.175

.050

CompetitorPerform

.222

CustomerRS

.468

Coefficients
Beta

t
2.771

.006

.200

3.490

.001

.055

.229

4.050

.000

.059

.534

7.937

.000

a. Dependent Variable: Leadership_Strategy

Residuals Statistics
Minimum
Predicted Value

Maximum

Mean

Std. Deviation

1.3642

4.6474

3.2985

.74882

165

-1.72682

1.24532

.00000

.55230

165

Std. Predicted Value

-2.583

1.801

.000

1.000

165

Std. Residual

-3.098

2.234

.000

.991

165

Residual

a. Dependent Variable: Leadership_Strategy

Charts

Sig.

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