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Soft Skills Workshop

this book help you to improve your soft skills . surely after reading this book you'll be another one this book will make a great change in your life and your career.

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Mahmoud
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81 views70 pages

Soft Skills Workshop

this book help you to improve your soft skills . surely after reading this book you'll be another one this book will make a great change in your life and your career.

Uploaded by

Mahmoud
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Soft Skills Workshop

Dallas SPE
1/26/2016
Deborah Hempel-Medina

Introductions

Name
Employer
Favorite Ice Cream

Soft Skills????

Define Soft Skills


Todays goals

Branding

What is Branding?

Common Brands
Best Buy
Amazon
Coke

What is Branding?

Name
Logo
Colors
Customer Service

An expectation

http://graphics.latimes.com/girl-scout-cookies/

http://graphics.latimes.com/girl-scout-cookies/

http://graphics.latimes.com/girl-scout-cookies/

Rebranding A Classic
Create a new:
Cookie Name
Box Design
Tag Line
(If desired, you may modify the ingredients,
but your new recipe can not change over
time.)

Assume new price is $10/box

Results

And were your ideas heard? If not,

Market Change
Cookies are now $1/box
Your customers have an expectation
You have locked in your recipe
You can not change your costs

Now discuss what you do

Results

How Does This Apply To You?

http://www.macrotrends.net/1369/crude-oil-price-history-chart

You, Inc.

What Do People Think of When


They Think of You?
Expert in X?
Creative?
Negotiator?
What makes you different?

Building YOUR Brand


How Do You Want to Be Perceived?
Your online presence
Find ways to produce value
Avoid the mundane
Be purposeful in what you share
Every tweet you send, every status update you make, every
picture you share, contributes to your personal brand.
Associate with other strong brands
Start with the three Cs: company, college, colleagues.
Reinvent
A strong personal brand is dependent on a strong narrative.
In other words, whats your story?
Ex: Mark Cuban
http://www.forbes.com/sites/shamahyder/2014/08/18/7-things-you-can-do-to-build-an-awesome-personal-brand/#2426d7f71274

Social Media: Personal Use

Contact with friends and family


Contact with classmates (and co-workers?)
Meet new people
Keep others updated on your life
Keep up with current events and trends
Advertise yourself
Networking

Social Media: Professional Use


Communicate with and inform staff and
public
Competitive edge
Build a following (customers)
Establish a persona
Tout accomplishments
Mitigate disasters
Control online presence

Cyber Vetting

Cyber Vetting

Becoming one of the most widespread


tools for evaluating potential employees
Whos checking your social media?
College admissions officers
24-80% admit to digging on applicant Facebook or other
social networking pages
12% said what they found on social networks hurt an
applicants admissions prospects (according to study by
Kaplan)

Current and Future Employers


National Labor Relations Board recently decided to give
employers a free hand in firing employees for
inappropriate material found on social networks

Donts

Dont include party photos


Dont use inappropriate language
Dont incriminate yourself
Dont write flagrant or flippant comments
Dont align yourself publicly with
inflammatory organizations
Dont friend just anyone
Dont post without thinking it through
Dont be too personal
Dont lock everything down

Dos
Consider yourself a commodity
Formulate how you want others to see you in the
industry
Google: Presence, impression management,
permanence, access

Distinguish public vs. private


Use social media as a tool
Consider perceptions
Humor, blogs, and comments

When in doubt, leave it out.


Use alerts
Periodically check your online trail
Frequent spelling and grammar checks

Steps to a Successful Online


Portfolio

Google yourself
Look at your profiles as an outsider
Maintain your pages
Police your tags, comments, etc.
Control your privacy settings
Friends vs. work
Develop/update LinkedIn profile

Include a professional photo of yourself


Share a variety of experiences
Coursework, volunteer work, organizations,
extracurricular activities, etc.

Post examples of your skills


Talk to others in your industry
Spelling and grammar checks
Link to your other sites

Additional Reading

http://www.cio.com/article/2951765/social-networking/7-social-media-mistakes-jobseekers-must-avoid.html

Networking

What is Networking?

What is Networking?
Making friends

Think About Your Network


Spider Diagram

Why Network?

Team exercise

Mojo

Career Mojo: Are you


networking or using people?
Here's how to know the
difference
http://www.bizjournals.com/austin/news/newswire/2013/11/26/are-you-networking-or-using-people.html

Austin Business Journal, Nov 26, 2013

Writing for SPE


Terry Palisch

Non-technical Audiences

Non technical audiences


What do you think?

Please Summarize This

http://www.youtube.com/watch?v=oIS5n9Oyzsc

Dictionary Anyone?
Who owns a dictionary?
Who has used it in the last 5 years?

Know your Audience

Do They Hear What We Say?


Cheap natural gas might help reduce global warming
(http://www.zanesvilletimesrecorder.com/apps/pbcs.dll/article?AID=2012209160306&nclick_
check=1)

Texas shale plays create significant job opportunities


(http://www.chron.com/jobs/article/Texas-shale-plays-create-significant-job-3864170.php)

Denton plans to repeal fracking ban, residents


protest
(http://www.fox4news.com/news/2417699-story )

Texas regulators defend themselves over Eagle Ford


air-quality report
(http://www.bizjournals.com/sanantonio/blog/eagle-ford-shale-insight/2014/02/texas-regulators-defend-themselvesover-eagle-ford.html?ana=e_du_pub&s=article_du&ed=2014-02-19)

Where Is This Writer?


I am a resident of Yankee Springs Township in Middleville
[Michigan].
One little discussed but major concern for me is the degradation to our
local road system as a result of a dramatic increase in heavy truck
traffic caused by shale gas drilling, or fracking. Many of our roads in
Yankee Springs Township are dirt or gravel roads.
I was disturbed to learn that a single fracking job requires over a
thousand trucks and each well can be fracked up to 18 times.
Multiple tractor-trailer loads are then required to haul in the various
parts of the drill rig, while later hauling away these same parts from
the gas well site

http://www.mlive.com/opinion/kalamazoo/index.ssf/2012/08/fracking_destorys_our_roads_sc.html

Non Technical Audiences


Keep it simple
Use clear sentences
Use common words (Avoid industry speak, technical words and
jargon)
Explain complex terms
Use common language
Use an informal tone
Use first (I, we) or second person (you)

Adapted from Technical Writing 101, Pringle and OKeefe, pg. 92 and Hurley, pg. 142

Storytelling Examples
The Goal
Georges Secret Key to the Universe

Storytelling
https://www.pge.utexas.edu/images/Rachel_-_methane_hydrates.pdf

Presenting

Presenting

What makes a good presentation?

Name 25 things

Verbal vs. Non-Verbal


What percent of your message is
non-verbal?

65-93% depending on your source

Non-Verbal
Eyes
Voice
Pace

of speech
Professional image

Hurley pg. 121

Non-Verbal
Stance

(if theres a lectern)


Movement
Gestures

http://www.youtube.com/watch?v=Nfv1FhdaBBk

Hurley pg. 121

PowerPoint Slides

Graphics
Fonts/Font sizes
Backgrounds
Number of words
Organized
Spelling errors or typos?
Intro/body/conclusions

Slides
Animations
Using your slides AS a report
Hide slides or have backup slides

Having backup slides

Filler Words
Your thoughts
http://www.youtube.com/watch?v=ThEAO0lt4Dw

Remember

http://www.slideshare.net/jessedee/you-suck-at-powerpoint-2

Engage the Audience


Ask

a question
Challenge the audience or ask them
to brainstorm
Example
Demonstration
See/show/do

(Hurley, pg. 113)

Progress??
My presenting experience

Additional References

A plethora presentations tips:

http://www.cob.sjsu.edu/splane_m/presentationtips.htm

Funny presentation videos:

https://www.youtube.com/watch?v=_JU48-FVqvQ
https://www.youtube.com/watch?v=KbSPPFYxx3o&index=2&list=RDMjcO2ExtHso

Keys to a Great Presentation

Know your audience


Know you material
Practice

Embrace the Audience

We want you to succeed.

Successful Speaking
1.
2.
3.
4.

Be prepared
Fight perfection
Fight adrenaline
Be a good actor

Be a Good Actor

http://www.youtube.com/watch?v=Ks-_Mh1QhMc
Start at 10:25

Successful Speaking
1.
2.
3.
4.
5.

Be prepared
Fight perfection
Fight adrenaline
Be a good actor
Visualize success

Visualize Success

http://www.youtube.com/watch?v=Fx1GBrQEzjw

Successful Speaking
1.
2.

3.
4.

5.
6.

7.

Be prepared
Fight perfection
Fight adrenaline
Be a good actor
Visualize success
Think rationally
Start strong

You Will Do Better Than This

http://www.youtube.com/watch?v=IPIvwu573Y

Questions

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