INSTRUCTIONS FOR USE

Your Hostpoint Control Panel

Version 1.1 /December 2007

This documentation tells you which functions you will find where and how to use them. You
can always call up the latest version of this documentation from your Hostpoint Control Panel
under Support -> Manual.
We recommend that you take a little time to read through this documentation at leisure and to
work your way through the first steps in your Hostpoint Control Panel, following the examples
that are given. Afterwards, you will then be able to configure your server to suit your needs
without being faced with any major problems or questions.

Contents
1. Login into your Hostpoint Control Panel
2. The startup page
3. The Domains menu item
3a. Adding domain names
3b. Deleting domain names
4. The E-mails menu item
4a. E-mails
4a1. Create an e-mail address
4a2. Create a new e-mail account
4a2a. Spambox
4a3. Create new forwarding e-mail address
4a4. Create a new e-mail account with forwarding
4a4a. Spambox
4a5. Edit e-mail
4a5a. Assign autoresponder
4a5b. Set spam scanner
4a5c. Edit forwarding
4a6. Spamscanner professional tool
4a7. Please select your account type professional tool
4a8. Edit selected professional tool
4a9. Delete selected professional tool
4b. Autoresponder
4b1. Create an autoresponder template
4b2. Assign autoresponder template
4b3. Delete autoresponder template
4c. Mailinglists
4c1. Create mailinglist
4c2. Edit mailinglist
4c3. Delete mailinglist
5. The Websites menu item
5a. Websites
5a1. Statistics
5a2. Webserver logs
5a3. Remove websites
5b. web-o-mat
5c. Applications
5c1. Always available applications
5c1a. Counter
5c1b. Banner rotation
5c1c. Set up form mailer
5c1d. Edit always available applications
5c1e. Delete always available applications
5d. Extras
6. The Databases menu item
6a1. Set up new database
6b. Database user
7. The Explorer menu item
7a. Explorer
7a1. Websettings
7a1a. Password protection
7a1b. Apache Handler and MIME types
7a1c. Error documents

7a2. Add to clipboard

7a3. Rename/Delete
8. The Admin menu item
8a. Customer contact
8b. FTP Accounts
8b1. Create a password-protected FTP account with read and write access
permissions
8b2. Create an anonymous FTP account without a password and with read only
Access permissions
8c. Change password
8d. Backup manager
8e. Cronjob manager
8f. Preferences
9. The Support menu item
9a. Support code
9b. Support centre
9c. Instructions
Annex
A. General information
1. Name servers
2. Set up an e-mail address in your e-mail program
3. Webmail

1. Login into your Hostpoint Control Panel

You will find the login at

https://admin.hostpoint.ch
Enter your user name there, together with the password that you received with the contract.
Select your language and click on Login.

2. The startup page

The startup page contains information about your server together with current messages in
which we inform you about key matters.

In addition, in the top section, you will find the following menu items which are explained in
detail below:

Domains
This menu item gives you access to functions for adding domain names and a subdomain to
your server, or for deleting these.
E-mails
You can use this menu item to create, modify and delete e-mail addresses. You can also
configure the spam and virus scanner, set up the autoresponder and administer mailing lists.
Websites
This menu item provides you with access to functions for creating a website from a domain
name. You will also find the web-o-mat and other applications here, which you can install at
the click of a button.
Databases
This menu option takes you to the full range of administration facilities for your databases.
Explorer
The Explorer gives you direct access to the data on your server, in precisely the same way as
on your PC at home.
Admin
This menu item is for functions associated with your server, such as for changing the
password, creating FTP accounts, or modifying the settings for Cronjobs and your Hostpoint
Control Panel to suit your wishes.
Support
This menu offers you help with your server.
Home/Support/Abmelden
The Home menu item takes you to the startup page, while Support takes you to the
Hostpoint Support Centre, and Logoff is for quitting the Hostpoint Control Panel.

3. The Domains menu item

If you click on the Domains menu item, a submenu will appear on the left. This contains a
Domains menu item once again. If you click on this, the Domains Overview will open on the
right (this will also happen automatically if you click on the Domains menu item at the top).

3a. Adding domain names

You can add further domain names to your server here. To do this, click on Add a domain
on the bottom right. This will take you to a page where you can enter your domain names.
Then click on Continue >.

The Hostpoint Control Panel now asks you whether what you have entered is correct. If this is
not the case, you can correct your input by clicking on < Back. If everything is OK, you
should click on Finish. The Hostpoint Control Panel will now confirm that the domain name
has been added to your server.
If you are already familiar with this procedure, you can now go straight to the menu items
Create website and Create e-mail.
Click on Back to overview and you will see the domain names that you have just entered in
the overview. You can then follow this same procedure and enter all the domain names that
you need on your server at the moment and, of course, those you will need at some time in
the future too.
If you take a closer look at the list, you will see the Status information box in the top right,
next to your domain name, and, below this, a message next to your domain name. What does
this mean?
Domain points to your server
This means that, the name server entries for your domain names have already been entered
on our name server. You are not required to take any further action.

Domain does not point to your server

This means that the name server entries for your domain name have not yet been entered in
our name server. You must contact your domain registrar to do this for you. What this
precisely involves is set out in the Annex.

Please note that your domain name will only work if the status Domain points to your
server is displayed. This is also highlighted (in yellow) and followed by an
exclamation mark.
To obtain further information on your domain name, you can click on Whois. There you will
find certain items of information from the data that is held on your domain name.
You have now added your domain name to your server and the domain points to your server.
You would now, however, like to add a number of subdomains.
What are subdomains?
Let us assume that you have used your surname as your domain name, e.g. meier.ch. You
would now like to set up a separate domain name for each family member, i.e. peter.meier.ch
for yourself, maria.meier.ch for your wife and stefan.meier.ch for your son. To do this, go to
Actions in the overview to the right of your domain name and click on Create a subdomain.
Now enter the first name of peter (all in lower-case letters) and click on Create. The
overview will now appear again, with a triangle next to your domain name. Click on this, and
you will already see the first subdomain peter.meier.ch. Follow this same procedure for each
of the subdomains. You can create subdomains at any time for all the domain names that you
add to your server.

After you have made all the necessary entries, when you enter your domain name in your
browser, e.g. www.meier.ch or the subdomain peter.meier.ch, you will see that no website
appears. The next step thus involves creating a website for these domains. How this is done
is explained in Section 5a.

Deleting domain names

Selecting the Delete option for domain names or subdomains allows you to delete either of
these. To avoid domain names or subdomains being deleted unintentionally, a popup window
appears, prompting you to type in the word yes. If you wish to delete the domain name or the
subdomain, you should enter yes and click on OK. The overview will be updated, and you
will see that the domain name or the subdomain no longer exists.

If a domain name has subdomains, you cannot delete the domain name without first deleting
all the subdomains.

4. The E-mails menu item

If you click on the E-mails menu item, a submenu will open on the left. There you will find
an E-mails menu item again, together with the additional menu items of Autoresponder
and Mailing lists.
4a. E-mails
If you click on the E-mails menu item, the e-mail overview will open on the right (this will
also happen automatically if you click on the E-mails menu item at the top).
If you have a new server, there will be no e-mail addresses in the list yet and you should enter
your e-mail addresses here.

4a1. Create an e-mail address

Click on the Create an e-mail address command at the bottom right either on the
command next to your domain name, which will allow you to create e-mail addresses just for
this domain name, or on the command right at the end, which will allow you to select the
domain name during a subsequent step. The Hostpoint Control Panel now asks you which
functions the e-mail address that you are creating is to have.

4a2. Create a new e-mail account

Here you can create an e-mail address such as [email protected]. The e-mails received at this
address are then saved on your server, and you can call them up with your e-mail program
(Outlook, Thunderbird, etc).
Select Create new e-mail account and click on Continue >. You should then enter the
desired e-mail address, e.g. peter. You can select the domain name after the @ if you have
entered more than one domain name. If you have only entered one domain name, then this
will be shown automatically and you cannot make a choice.
Now go to the Password box. Enter a secure password, comprising at least five letters and
one number. Repeat the password again in the Confirm password box. Then go to the EMail account quota box. This is where you enter the size of the account, or the memory

space that you wish to allocate to it. We recommend 50 MB as the default. You can adapt this
figure to suit your requirements.

When you have completed all these steps, click on Continue >.
You will now see the spam scanner settings. The spam scanner is activated as the default. If
you do not wish to use the spam scanner you should deactivate it by clicking on the small
square with the tick inside it.
You deactivate the spam scanner at your own risk! We recommend you not to deactivate the
spam scanner, since you will otherwise have to contend with a constant flood of pointless emails every day.

4a2a. Spambox
Proceed to the Activate spambox box. The spambox is similarly activated as the default.
This means that all the e-mails that our spam scanner has rated as spam will not be delivered
to you but will be put in a separate folder instead. This has the advantage that you are no
longer confronted with annoying spam e-mails any more. If you call up your e-mail account
via IMAP, however, you have the opportunity to subscribe to the spambox (you will find the
instructions for subscribing to folders in the Help function of your e-mail program). You can
then see which e-mails have been allocated spam status.
If you deactivate this function, the e-mails will continue to be scanned and marked as spam,
where appropriate. You will then receive these e-mails, marked as spam, in your e-mail
account, however, and will have to delete them manually.

The next menu item Delete e-mails in spambox after X days is connected to the
spambox. If you have activated the spambox, you can use this item to select the interval at
which spam e-mails are to be regularly deleted from the spambox. Spam e-mails are saved
for a maximum of one week.
After you have configured the spam scanner settings to suit your requirements, you should
click on Finish. You will then be given confirmation that your e-mail address has been
created, and you will immediately see the information that you need for setting up your e-mail
address in your e-mail program. The easiest approach is to print out this page.
You should now click on Overview. Your domain name will appear with a triangle in front of
it. Click on the triangle, and the e-mail address you have just created will be displayed. You
can then create all the e-mail addresses that you require either now or at some stage in the
future.

4a3. Create new forwarding e-mail address

Here you can create an e-mail address, e.g. [email protected], which does not save the emails obtained on your server but forwards them to another e-mail address, such as
[email protected].
Select Create new E-mail redirect and click on Continue >. Now enter the desired e-mail
address, e.g. stefan. You can select the domain name after the @ if you have entered more
than one domain name. If you have only entered one domain name, then this will be shown
automatically and you cannot make a choice.
Now go to the Redirect to box and enter the e-mail address to which the e-mails are to be
forwarded. In our case, this is [email protected] in other words, an external e-mail
address.

You can also forward e-mails internally, however. Example: you would like to have the e-mail
address [email protected] but do not want to have to call this up separately in your e-mail
program. All you need to do is have the mails forwarded from [email protected] to your
[email protected] account. This means that all the e-mails that are sent to [email protected] will
be accepted by the server and then saved in the [email protected] e-mail account.
Once you have entered the e-mail address, you should click on Continue > and you will
receive confirmation that the forwarding has been set up. Click on Overview and then on
the triangle in front of your domain name. You will now see the e-mail address that has just
been compiled. You can set up all the forwarding e-mail addresses that you need either now
or at some time in the future.

4a4. Create a new e-mail account with forwarding

This is a combination of the options described above.
This function is useful if you dont always have time to read and reply to incoming e-mails and
would thus like someone else to do this for you. You can receive the mails at
[email protected], for example, and also send a copy to [email protected]. In this way, you
receive all the e-mails but can also rely on the fact that the other person in this case
[email protected] will receive important e-mails too, which she can then read and answer.
Select Create new e-mail account with redirect and click on Continue >. You should now
enter the desired e-mail address, e.g. familie. You can select the domain name after the @ if
you have entered more than one domain name. If you have only entered one domain name,
then this will be shown automatically and you cannot make a choice.
Now go to the Password box. Enter a secure password there, comprising at least five
letters and one number. Repeat the password again in the Confirm password box. Then go
to the E-Mail account quota box. This is where you enter the size of the account, or the
memory space that you wish to allocate to it. We recommend 50 MB as the default. You can
adapt this figure to suit your requirements. When you have completed all these steps, click on
Continue >.

Now go to the Redirect to box and enter the e-mail address that the e-mails are to be
forwarded to, in our case [email protected], and then click on Continue >.
You will now see the spam scanner settings. The spam scanner is activated as the default. If
you do not wish to use the spam scanner you should deactivate it by clicking on the small
square with the tick inside it.
You deactivate the spam scanner at your own risk! We recommend you not to deactivate the
spam scanner, since you will otherwise have to contend with a constant flood of pointless emails every day.

4a4a. Spambox
Proceed to the Activate spambox box. The spambox is similarly activated as the default.
This means that all the e-mails that our spam scanner has rated as spam will not be delivered
to you but will be put in a separate folder. This has the advantage that you will no longer be
confronted with annoying spam e-mails any more. If you call up your e-mail account via IMAP,
however, you have the opportunity to subscribe to the spambox (you will find the instructions
for subscribing to folders in the Help function of your e-mail program). You can then see
which e-mails have been allocated spam status.
If you deactivate this function, the e-mails will continue to be scanned and marked as spam,
where appropriate. You will then receive these e-mails, marked as spam, in your e-mail
account, however, and will have to delete them manually.
The next menu item Delete e-mails in spambox after X days is connected to the
spambox. If you have activated the spambox, you can use this item to select the interval at
which spam e-mails are to be regularly deleted from the spambox. Spam e-mails are saved
for a maximum of one week.
After you have configured the spam scanner settings to suit your requirements, you should
click on Finish. You will then be given confirmation that your e-mail address has been
created, and you will immediately see the information that you need for setting up your e-mail
address in your e-mail program. The easiest approach is to print out this page.

Click on Overview and then on the triangle in front of your domain name. You will then see
the e-mail address that has just been created. You can then create all the e-mail addresses
that you require either now or at some stage in the future.

4a5. Edit e-mail

You will now see the three e-mail addresses that you have created in the Overview. Click on
Edit for [email protected] or for one of the e-mail addresses you have created for yourself
that is a straightforward e-mail account (not a forwarding e-mail address and not an e-mail
account with forwarding). A page with three tabs: Account settings, Assign
autoresponder and Spamscanner will appear.

Under Account settings, you can change the password and the quota (memory space). To
ensure that the changes are saved, you should click on Apply or Save.

4a5a. Assign autoresponder

Under Assign Autoresponder you can set up a predefined autoresponder. The instructions
for setting up an autoresponder may be found in section 4b. Click on the Use
Autoresponder box, and the selection further down will be activated. In the Autoresponder
box, you can select one of the autoresponders that you have predefined. In our example, this
is Holidays. In the Activate from box, you should enter the date and time as of when the
autoresponder is to operate. To do this, click on the ... button and select the date and time.
Then do the same for the Until box, entering the date and time at which the autoresponder
is to switch off again. Finally, you should enter the name of the sender in the Identity box.
In most cases, this will be the holder of the e-mail account in our case Peter Meier. You
should then save the configuration and changes by clicking on either Apply or Save.

4a5b. Set spam scanner

Under Spamscanner, you can set the spam scanner configuration in the same way as
described under Create a new e-mail account. You can also define the score to suit your
requirements in the main settings for the spam scanner. You will find a detailed description on
how to do this directly inside the Hostpoint Control Panel. The blacklist and the whitelist are
available as additional configuration options.

How do blacklists and whitelists work?

Just image that, even though you have activated the spam scanner, you constantly receive
spam from a specific e-mail address that the scanner does not eliminate. Lets call this e-mail
address [email protected]. To ensure that this e-mail address is also recognised as

spam, you should enter it in the box entitled New blacklist E-Mail address and click on
Add. After this, you will see that this e-mail address is listed and is marked as spam by the
spam scanner.

The whitelist functions in precisely the same way but the other way round. Your spam
scanner for whatever reason marks e-mails from your friend as spam, and you dont
receive them, or have to spend time retrieving them from the spam box. Let us call this e-mail
address [email protected]. To make sure that this e-mail address is no longer marked as
spam, you should enter it in the box entitled New whitelist E-Mail address and click on
Add. Here too, you will then see that this e-mail address is listed and is no longer marked
as spam by the spam scanner.
You can add or delete further e-mail addresses at any time, as required. To ensure that the
configuration and the changes are saved, you should click on either Apply or Save.

4a5c. Edit forwarding

Now go back to the overview and click on Edit next to [email protected] or next to one of
the e-mail addresses that you have created, which is simply a forwarding e-mail address. A
page with the Redirect tab will appear.
Why? Since this is simply a forwarding operation, and the e-mails do not have to be saved on
your computer, you do not need to configure any other settings. This is done at the recipient
address.
You can edit forwarding operations here. In other words, you can add or delete forwarding
operations. To ensure that the configuration and the changes are saved, you should click on
either Apply or Save.

Now go back to the overview and click on Edit next to [email protected] or next to one of
the e-mail accounts with forwarding that you have created. A page with all the tabs will
appear: Account settings, Assign autoresponder, Spamscanner and Redirect.
You can configure these accounts in the same way as described above for the other
accounts. To ensure that the configuration and the changes are saved, you should click on
either Apply or Save.

4a6. Spamscanner professional tool

You will find the Spamscanner professional tool under Actions after each domain name.
This allows you to configure the spam scanners for all the e-mail addresses of a domain at
once. Please note, however, that the changes affect all the e-mail accounts for a
domain name and that all previous configurations will be overwritten.

4a7. Please select your account type professional tool

You will find the Please select your account type professional tool for each e-mail account,
each forwarding e-mail address and each e-mail account with forwarding under Edit. You
can use this tool to change an e-mail account into a redirect or the other way round at a single
click. This will save you a great deal of time if you have major changes to make. Please note,
however, that when changes are made, the e-mails that have been saved will be
irrevocably deleted!

4a8. Edit selected professional tool

You will find the Edit selected professional tool at the bottom left of the e-mail overview.
You can use this function to select all the e-mail addresses and configure them all at once in
the manner set out above. Please note, however, that any changes affect all the selected
e-mail accounts and all the previous configurations will be overwritten.

4a9. Delete selected professional tool

You will find the Delete selected professional tool at the bottom left of the e-mail overview.
You can use this function to select all the e-mail addresses that you would like to delete. This
will save you a great deal of time if you have a large number of addresses to delete. Please
note, however, that you will be prompted to confirm the deletion once only and not
prior to deleting each individual e-mail address. After this, all the selected e-mail
addresses and the e-mails saved for these will have been irrevocably deleted.
The Delete function can be used to delete individual e-mail addresses. As a precaution
against unintentional deletion, a popup window appears, prompting you to enter the word yes.
If you wish to delete the e-mail address, enter yes and click on OK. The overview will be
updated and you will see that the e-mail address no longer exists. Caution: after deletion, the
e-mail address and the e-mails saved for it will have been irrevocably deleted.

4b. Autoresponder
Click on the Autoresponder menu item and you will see the Autoresponder Templates
overview on the right. This list is still empty. You can now create an autoresponder.
What is an autoresponder?
An autoresponder is an automated reply-writer. In other words, if someone writes you an email and you will not have the opportunity to answer it for a while, you can set the
autoresponder to do this for you. You determine the text of the autoresponder yourself.

4b1. Create an autoresponder template

Click on the right on Create an autoresponder template. Go to the Template name box
and enter a name there, so that you know which autoresponder reply is involved. In our case,
we are calling the autoresponder Holidays. In the Subject: box, you will see the code Re:
%subject%. This means that the autoresponder will take over the subject line of the e-mail
received and place a Re: in front of it. This is what your e-mail program does too when you
send a reply to someone. It goes without saying that you can also define your own Subject:
text.
In the next box: Send as HTML, you have the possibility of sending your answer as an
HTML e-mail. If this function is not activated, your e-mail will be sent as pure text.
In the next box, you can enter the text that the autoresponder is to send back. In our case, we
have written the following, by way of example:
I am on holiday from xx to xx and cannot read or reply to your email. I will deal with it as soon as I get back.
Kind regards,
Peter Meier

Now click on Save which will take you to the Overview. You will now see the autoresponder
that you have created with the name Holidays.

4b2. Assign autoresponder template

As you can see, this has not been allocated to an e-mail address. But as we learned under
E-Mails previously, we can allocate an autoresponder to e-mail addresses. Go back to the
e-mails and select one of them. Edit it and add the autoresponder to the e-mail address. Go
back to the Autoresponder templates overview. If you have done everything correctly, you
will now see that the address that you just selected is listed under E-Mail addresses
together with the time for which the autoresponder is activated.

It goes without saying that you can edit the autoresponder template at any time. This is done
in precisely the same way as for creating the autoresponder template.

4b3. Delete autoresponder template

You can use the Delete function to delete individual autoresponder templates. As a
precaution against unintentional deletion, a popup window appears, prompting you to enter
the word yes. If you wish to delete the autoresponder template, enter yes and click on OK.
The overview will be updated and you will see that the autoresponder template no longer
exists.

4c. Mailinglists
Click on the Mailinglists menu item and you will see the Mailing Lists overview on the right.
The list is still empty. You should now compile a mailing list.
What is a mailing list?
A mailing list offers a closed group of people the opportunity to exchange news in e-mail form.
This exchange of news is always public within the group.

4c1. Create mailing list

Click on Create Mailinglist on the right. Go to the Listname field and enter a name for the
mailing list there, so that you can identify it. In our case we will select familymeier (you should
use all lower-case letters). In the Domain box, you should select the domain name, if you
have added several to your server. If you have only one domain name, you cannot make a
selection. As the next step, you should enter a password in the Password box (at least five
letters and a number) and repeat this in the Confirm password box. At the end, you should
enter the e-mail address of the administrator the person responsible for the list. We will use
[email protected]. Once you have filled out everything, you should click on Save and this will

take you to the overview. You will now see the mailing list that you have just compiled in the
list.

4c2. Edit mailing list

You can use the Edit function to configure your mailing list (you will find a detailed
description in your mailing list).
The Change password function allows you to change the password you selected when you
first set up the mailing list

4c3. Delete mailing list

You can use the Delete function to delete individual mailing lists. As a precaution against
unintentional deletion, a popup window appears, prompting you to enter the word yes. If you
wish to delete the mailing list, enter yes and click on OK. The overview will be updated and
you will see that the mailing list no longer exists.

5. The Websites menu item

If you click on the Websites menu item, a submenu will open on the left. There you will find
the Websites menu item again as well as the additional menu items of web-o-mat,
Applications and Extras.
5a. Websites
If you click on the Websites menu item, the websites overview will open on the right. (This
will also happen automatically if you click on the Websites menu item at the top.)
If you have entered a new domain name under Domains, you now have to enter a website
for this domain name.
To do this, click on Create a Website on the right. A selection of all the domain names that
you have entered under Domains will now appear. Select the domain name in our case
meier.ch and leave the tick next to The new website is also accessible by:. You should
then click on Continue > and you will then see the document root. That is the name of the
folder in which you will save your website files afterwards, e.g. index.html, etc. You can select
a name of your choice but should make sure that it is meaningful for you and that you can find
the folder rapidly and allocate it to the correct domain name. In our case, we have meier.ch.
We leave this as it stands and click on Continue >.

You will now receive confirmation that your website has been entered. You will also see how
you can call up your website in the browser and, under Document Root, you can see the
path for your FTP program so that you can now load your website data onto the server. The
easiest approach is to print out this page. Click on Finish and this will take you back to the
overview page.

You will now see the website that you have just set up in our case meier.ch. You can follow
this same procedure for each of the domain names that has been entered that requires its
own website. This also applies to subdomains too.
Alongside the Website, there are four commands listed under Actions.
Click on Edit, and a page with two tabs will open. Under General you can change the
folder on your server in which you have saved your website data. This makes sense if, for
instance, you have a website and have programmed a new version alongside it. In this case,
you can switch to the new website very rapidly by specifying the new folder, e.g. meier-new. A
new website will then immediately run on www.meier.ch. Under Aliases, you can link
further domain names to your website.

5a1. Statistics
Click on Statistics and you will see the visitor statistics for your website. A detailed
description is available in the statistics program which you can access by moving your mouse
over the term that is highlighted in the corresponding colour.

5a2. Webserver logs

Under Logs, you will find the Domlogs tab, on the one hand. This contains the visitor
statistics numbers in raw form. You can download these and analyse them with a statistics
program of your choice.
Under Errorlog, you will find potential error messages for your website that have been
shown to visitors. If you have no error messages, nothing will be shown in the errorlog.

5a3. Remove websites

You can use the Delete function to delete individual website entries. You will not be
prompted to confirm whether you wish to delete the website the entry will be deleted

straightaway. The folder with the website data, by contrast, will not be deleted. If you wish to
delete this, you must do so manually by means of the FTP program.

5b. web-o-mat
Click on the web-o-mat menu item, and the web-o-mat overview will open. You will now
see the Limited version already, that you can use free of charge. To do this, click on Login.
The way the web-o-mat works is explained to you directly in the web-o-mat itself. Before
using it, however, you should make a number of settings under Manage.
Under Manage, you will firstly find information on your web-o-mat and, secondly, you can
also specify what the web-o-mat website is to be called (the default is Standard). You should
give the website a name, so that you always know which one is involved if you have more
than one website on a server. You must then specify where the website that you compile with
the web-o-mat is to be stored. You will find how to do this under Websites. In our case, we
would type meier.ch into the box, since this is the website we set up before. You can now
start working with the web-o-mat!

Under Up-/Downgrade you can upgrade your free web-o-mat to a version that you have to
pay for, which offers you more. It goes without saying that you can also downgrade a version
that you have to pay for to a free version again.
If you need more than one web-o-mat, you can add further versions that you have to pay for
to your server under Add a web-o-mat account. You can, of course, also delete a version
that you have to pay for here.

5c. Applications
Click on the Applications menu item, and the application overview will appear.
The first thing you will see is the list of Installed applications. This is empty to start with.
You should thus first click on Available applications and then on the first triangle in front of
Name. All the available applications that you can install will then open. The applications are
divided up into groups but the installation is the same for all the different applications,
however.

Click on Install to the right of the name. You will be taken to a web page where you can
select the website on which you wish to install the application, e.g. meier.ch. You can, of
course, install one and the same application on more than one website.
You can specify the folder name in the Directory field. The Hostpoint Control Panel will
propose a name for the application. It makes sense to adopt this name so that you can retain
an overview of what is on your server later. You may, however, give the folder a name of your
choice.
After this, you should read through the General Conditions for Use of Applications and accept
these by clicking on I accept the general terns and conditions.
Please note: if you do not accept these conditions, you cannot install the application via the
Hostpoint Control Panel.

Click on Install. You will now see confirmation of the installation with all the key information.
Print out this page or at least note all the important details. You should then click on Back.
Follow this same procedure for all the other applications too. The only exception is for
Always available applications. This installation is explained in a subsequent step.
Change to Installed applications. You will now see the application that you selected
beforehand. Click on the triangle in front of the name of the installation. You will now see
which version of the application you have installed, when you installed it, and how you call up
the application. Under Actions you will find Info, and this contains the key information on
the installed application. With Delete, you can delete the application. You will see an
overview of everything that you will be deleting. Once you have made sure that you really
want to delete everything in the overview, click on Delete.
Caution: you will not be asked again if you wish to delete the application. All the data
will be irrevocably deleted straightaway.
The overview will be updated, and you will see that the application no longer exists.

5c1. Always available applications

Switch to Available applications once again. The way that the Always available
applications are used is explained here.
5c1a. Counter
What is a counter?
A counter records the number of visitors. It registers how frequently a website is called up.
With the Date type, the current date is shown and with the Time type, the current time.

Click on Create alongside Counter, time or date. A new page will open. You should first
allocate a name, e.g. Counter1. Then you should select the type. The three types of Counter,
Date and Time are available.

The next field Store IP address for concerns only the counter. There you can set the
period of time, in seconds, for which the counter does not register new visitors with the same
IP address. The field Initial value is also reserved for the counter. Here you should enter
the number at which the counter is to begin this will normally be 0. The same applies for the
Minimum count of digits. Here you should enter the size of the counter. If you enter a 3
here, this will mean that the counter can register up to 999. The two boxes Outer border
width and Inner border width allow you to place a frame around your displays. Go to
Border color and click on and select the colour. You can now choose a design. Scroll
right down and you will see the preview. If you like the picture, click on Create and this will
take you to the confirmation page. This will show you the URL required for incorporation in
your website.

5c1b. Banner rotation

Click on Create alongside Banner rotation. A new page will open. First of all, you should
allocate a name, e.g. Advertising. Next, you should go to the Image field. Using the
Browse button, you can now select your pictures or banners from your hard disk and load
these onto the server. The Priority field allows you to specify whether one image/banner is
more important than another, i.e. should be displayed more frequently. The number 10 is
important and 90 unimportant. You can prioritise the image/banners with increments between
20 and 80. If you put advertising on your site, it is important that visitors are actually
forwarded to somewhere when they click on it. You can set this up in the Link field. You
should enter the URL for the image/banner in question there. If you have a banner for
Amazon,
for
example,
then
you
should
enter
the
link:
http://www.amazon.com?yourpartnernumber. Do this for each image/banner until you have

finished. Then click on Save, and this will take you to the confirmation page. This will show
you the URL required for incorporation in your website.

5c1c. Set up form mailer

Click on Create next to Formmailer. A new page will open. First of all, you should select the
e-mail address at which you wish to receive the e-mails. After this, you should enter a subject
line, such as Contact form on meier.ch website, and click on Continue >. You can now
select which boxes in the form will be displayed for your visitors to fill out. The first form has
the name, e-mail address and space for a text to be entered. On the second one, the visitor
can additionally write the subject line themselves (your pre-defined subject line will be
overwritten), while the third form has the name, e-mail address and a selection of boxes that
yourself can specify.

When you have taken your decision, click on Continue >. The form will now be displayed
for you, and, at the bottom, you will find the code that you can now copy and incorporate in
your website.

5c1d. Edit always available applications

Let us go back to the Installed applications. You will now see the counter and the banner
rotation that you have compiled. You will also see the URL required for incorporation in your
website again. Under Edit you now have the opportunity to change the settings that you
made beforehand.

5c1e. Delete always available applications

You can delete individual applications with Delete. To make sure that you dont delete
anything unintentionally, a popup window appears, prompting you to type in yes. If you wish
to delete the application, enter yes and click on OK. The overview will be updated and you
will see that the application no longer exists.

5d. Extras
Click on the Extras menu item, and a page with special offers and promotional offers will
appear, which you can take advantage of.
Please note that the services listed here are offered for a limited period of time only and are
subject to change. You have no entitlement to them on a permanent basis.

6. Databases menu item

If you click on the Databases menu item, a submenu will open on the left. There you will
see the Databases menu item again, and also a menu item entitled Database Users.

6a. Databases
Click on Databases in the menu (this will also happen automatically if you click on the
Databases menu item at the top) and you will see the overview entitled My SQL
databases Overview.
If you have already installed a number of applications, you will see a number of entries here.

6a1. Set up new database

We will set up a new database by way of example, however. To do this, click on Create a
Database. First of all, you should give your new database a name. The example we will use
here is fammeier. Then click on Continue >. The database has now been created already.
You will be asked if you would like to create a database user.
A database user is mandatory in order to be able to access a database.
If you wish to do this, select the option Create new database user and assign it to the new
database. Alternatively, you can also allocate an existing user to this new database. To do
this, click on Assign an existing database user to your new database and select the user
from the dropdown menu. Or, you can refrain from allocating a user to the database and
select the last option. For our example, we will select the first variant. We would like to add a
new user. You should then click on Continue >, enter the user name, in our case meier,
and click on Continue >. We will now allocate a password. Make sure that it includes at
least five letters and one number. Repeat the password and click on Finish. You will see a
page that we will be coming back to later. You should now click on Databases in the left
menu. In the overview, you will now see the database you set up beforehand with the name
acc_fammeier (or the name you have selected). Click on the triangle to the left of the name
and you will see all the key information that you require to incorporate the database in your
website.
If you now click on Edit, you will see all the users of the database including user meier
(shown as acc_meier) who was set up beforehand. You can now determine what the user is
entitled to do. You can switch off functions, as required. The default is for all the functions to
be available to a user. You can also add further existing users to the database here. By
clicking on Save, you can adopt the changes and return to the overview.

Selecting phpMyAdmin will take you to the administrative interface for your database. You
will find a detailed description in the administrative interface itself.
With Delete, you can delete individual databases. To make sure that you dont delete
anything unintentionally, a popup window appears, prompting you to type in yes. If you wish
to delete the database, enter yes and click on OK. The overview will be updated and you
will see that the database no longer exists.

6b. Database user

Click on Database User in the menu and you will see the overview MySQL database
users. If you have already installed a number of applications and have previously compiled a
database with users, you will see a number of entries here. Click on Create a database
user, give the user a name and allocate a password. Then click on Create and you will be
back at the overview where you see the new user in the list.

To add a user to a database, switch to Databases and add the user to the database in the
manner set out above. You can use Delete to delete individual database users. To make
sure that you dont delete anything unintentionally, a popup window appears, prompting you
to type in yes. If you wish to delete the database user, enter yes and click on OK. The
overview will be updated and you will see that the database user no longer exists.

7. The Explorer menu item

If you click on the Explorer menu item, a submenu will open on the left side. There you will
find this same menu item again.

7a. Explorer
Click on Explorer in the menu (this will also happen automatically if you click on the
Explorer menu item at the top) and you will see a file manager that is similar to the one you
are familiar with on your home computer running under Windows or Mac OX.

The file manager also functions in a similar way. Click on the www folder, for example (it
doesnt matter if you click on the diagram or the word www), and you will be taken to the nextlower level of the hierarchy, to the www folder. There you will see a number of folders that
look familiar to you. The meier.ch folder, for example, is for the meier.ch website that we
have compiled in the course of this documentation. Click on this folder and you will see further
folders (for applications) that you have installed previously. The ... folder will take you back.
Click on this. You will find a dropdown menu for each folder or file at the bottom under
Actions. You can select the following functions there:

7a1. Web settings

Here you can specify the configuration for an individual folder. You can configure everything
separately for each individual folder. In the Overview you can determine what the index file is
called. You will not normally have to enter anything here, since all the relevant files are taken
into account. You can determine the appearance of your empty website under Directory
listing. If a visitor types in your URL, e.g. www.meier.ch/test/ but you dont have a file there,
the visitor will generally see a white standard page. If you click on Enable or Fancy, they
will see a type of Explorer structure (Enable) or a highly graphical structure (Fancy). With the
PHP version, PHP5 is activated as the default. You can select the version here if several
different versions are available on the server in future.

7a1a. Password protection

With Password protection, you can protect the folder with a user name and a password so
that the user first has to enter this before they can see the contents of the website. To do this,
you should first click on Password protect this directory, then give the zone a name, e.g.
Pictures Meier and, finally, a user name and a password. Click on Add user. You will now
see that the user appears in the list. If you no longer need this user, click on Delete. If you
no longer wish to protect the folder, click on Password protect this directory and then on
Save.The protection will then have been eliminated.

7a1b. Apache Handler and MIME types

The Apache handler and MIME types are professional tools. You can use the Apache
Handler function to define how your server is to handle special files. If you so wish, you can
specify individual Apache Handlers for your server. MIME types indicate how specific
extensions are to be treated by the server (Apache). You can add further MIME types here.
Since these are professional tools, we are assuming that you already know how to use these.

7a1c. Error documents

With the Error documents tab, you can personalise errors that appear on your server with
the aid of a website that you have designed. This tool is also intended for professionals and
will not be explained in any greater depth here.

7a2. Add to clipboard

This function serves as temporary storage. You can save a file or a folder on the clipboard by
clicking on Add to clipboard. You should then click on the folder in which you would like to
have this file or folder and can copy the file or folder again with the clipboard command

7a3. Re-name/Delete
These two functions are self-explanatory.
You will also find the command Show disk usage of directories in the Explorer on the
startup page. Click on this and you will see how the storage space for the individual folders is
calculated live and then displayed. This function helps you to find big files if there is
insufficient disk usage.

8. The Admin menu item

If you click on the Admin menu item, a submenu will open on the left. There you will find the
menu items Customer contact, FTP Accounts, Password change, Backup Manager,
Cronjob Manager and Preferences.

8a. Customer contact

Click on Customer contact in the menu, and you will see two boxes that you have to fill out.
In the box for the E-Mail address of account holder, you should enter your e-mail address.
We use this e-mail address to send you important messages. In the box for the E-Mail
address of technical contact you can either enter your own e-mail address once again or the
e-mail address of your webmaster, if you have one. We will send information on technical
changes and/or innovations to this address.

8b. FTP Accounts

Here you can create an FTP user for your server. You need this to copy files for your website
to your server with an FTP program. Click on Create an FTP account and then choose one
of the following two types:

8b1. Create a password-protected FTP account with read and write access permissions
This is the commonest type of user. The user (normally you or your webmaster) can log onto
your server with a user name and password and upload data onto it or delete data on it.

8b2. Create an anonymous FTP account without a password and with read only access
permission
An account of this type is only really necessary if you have a download zone. The user can
only download the data but not upload or even change any data.
You should thus select the first option and click on Continue >. Enter a meaningful name
for the user name, e.g. peter, and select the domain name. You should then enter a password
and repeat it. Now you still have to specify what the user has access to. If you leave the
Path box blank, the user can view and change all the data and folders. We only want to
give the user access to the folder called meier.ch, however, which we compiled earlier on. To
do this, we enter meier.ch in the box and click on Finish. You will now see the confirmation
page with all the key information. It is best to print this out straightaway, because you need
this information for your FTP program.

By selecting Edit, you can alter the settings you have made at any time. As a precaution
against unintentional deletion, a popup window appears, prompting you to enter the word yes.
If you wish to delete the FTP account, enter yes and click on OK. The overview will be
updated and you will see that the FTP account no longer exists.

8c. Change Password

Here you can change the password for your server. Please make sure that you use a
password that is sufficiently secure. It should contain at least eight (upper and lower
case) letters, as well as numbers!

8d. Backup manager

Click on Backup Manager and you will see three tabs. Under Server backup you can
make a live backup of your server by clicking on the Download server backup. You can then
save the .tar file on your local computer.

Click on Database backup and select the database for which you want to create a live
backup. You can similarly save the .sql file on your local computer. You have to make this
backup for each database separately. If you have not made a backup but have deleted a file,
you can order a backup that you will have to pay for under the Emergency restore tab. To
do this, you should enter the data required for this and then click on Send. You will then be
contacted by our technical department.

8e. Cronjob manager

Click on the Cronjob Manager menu item and you will see the overview.
What are Cronjobs?
Cron is a job control system in Unix and Unix-like operating systems which can perform
recurring jobs (Cronjobs) at a specific point in time. The commands that are executed are
stored in a table that belongs to the specific user the so-called Crontab.
First of all, you should enter your e-mail address, so that the Cronjob can send you an e-mail
once it has completed an individual job, stating what it has done. After that, you should click
on Create a Cronjob and you will see a table the Crontab. Experienced users will know
what they have to enter here. If you dont have any experience with Cronjobs yet, click on
Change to simple view and find out about Cronjobs in the internet. You will find further
information in the separate article on Cronjobs in the support centre.
Please note that this is a professional tool and, to use it, you are expected to have
knowledge of the way it works.

8f. Preferences
Click on the Preferences menu item and you will see all the configuration possibilities that
exist for setting the Hostpoint Control Panel to suit your requirements.
With Number of entries in the list, you can determine how many entries are visible in the list
at once. The default is for five entries to be visible there. You can select a number between 5
and 20 entries, however.

Under Number of pages in pager, you determine the number of pages that are shown in
the list below. Here again, five is set as the default. You can also select a number yourself
here between 5 and 20.
Using Open first entry in the list, you can determine whether each overview list is basically
closed (triangles horizontal) or whether the first entry in the list ought to be open.
Under Language, you should select your preferred language.
Under Time zone you should select the time on your server. Although your server is
located in Switzerland, you have the option of adapting it to your location.
You can adopt all the settings by pressing Save.

9. The Support menu item

If you click on the Support menu item, a submenu will open on the left. There you will see
the menu items Support Code, Manual and Supportcenter.

9a. Support code

Click on Support Code in the menu and you will see the Generate support code button.
What do you need the support code for?
Previously, when customers had problems or questions, we were unable to provide proper
assistance, since we were unable to check whether the person phoning was really the owner
of the server. We were faced with various different problems in the field of data protection, in
particular. Thanks to this code, this is now a thing of the past. If we have to make changes for
you in future that are problematical from the data protection angle, or provide you with
assistance, we will ask you for your support code. This clearly identifies you as the server
owner.

The way this works is quite simple: when our support team asks you on the phone to
generate a support code, you simply have to click on precisely this button and tell us the code
that appears there. Our support team also sees the code. This allows them to identify you as
the user and to provide you with assistance. The code is only valid for three minutes and is
hence secure.

9b. Support centre

Click on Supportcenter in the menu, and this will take you to our comprehensive support
centre, where you will doubtless find an answer to your problems.

9c. Instructions
On Manual you will find the latest version of the instructions in the form of a PDF that you
can download.

Annex

A. General information

The Annex sets out a number of topics connected to the server that could be of use to you.
1. Name servers
When you order your server, there are two options open to you when it comes to the selection
of the domain name. Either you do everything concerned with domain names yourself or you
commission us to do everything for you.
What does that mean?
If you opt to do everything yourself, you must make sure that our name servers are entered
for each domain name that you enter into your Hostpoint Control Panel. This you can do via
your registrar. The entries that you need are as follows:
1. Name server: ns.hostpoint.ch
1. IP address: 217.26.51.254
2. Name server: ns2.hostpoint.ch
2. IP address: 217.26.53.254
3. Name server: ns3.hostpoint.ch
3. IP address: 217.26.48.126
Only when no yellow lights appear next to a domain name in the Domains overview can
you be sure that the domain names have been entered correctly.
If you have placed the corresponding order with us, we will do all of this for you and you do
not need to take any further action.

2. 2. Set up an e-mail address in your e-mail program

You will find instructions for setting up your e-mail address in your e-mail program under
http://support.hostpoint.ch/index.php?page=ArticleDetailListPage&navigation=6&category=12

3. Webmail
You will find the webmail function under
https://webmail.hostpoint.ch
What is webmail?
Webmail makes it possible to administer e-mails via a web browser. This is advantageous,
because it means you can call up your e-mails from anywhere in the world on a computer that
is connected up to the internet.