Golf Course Operations Manual - 2015

Devils Pulpit Golf Association
Golf Course Operations

Employee Manual

Employee Manual and Safety Training
Revised
January 2015
Welcome to the Devils Pulpit Golf Association!

The Devils Pulpit Golf Association is a nationally top-ranked private golf club, which takes pride in
consistently providing its customers with first-rate service and golf facilities. As a new or returning
employee here we would like to welcome you to our team. Before you arrive for your first day of
work at the Devils Pulpit or Devils Paintbrush, it is expected that you read through the following
manual. It will outline and discuss many important issues that you must understand while working
here. If you have any questions, please do not hesitate to ask.
Devils Pulpit Golf Association is committed to providing a safe and healthy work environment for
our employees. It is the workers responsibility to follow safe work practices and to use common
sense at all times. If you have any questions, please do not hesitate to ask.
Employees of the Devils Pulpit must follow the highest standards of ethical behaviour in the
course of their work to ensure confidence and trust is maintained.
Employees are expected to reflect a professional image at all times. The Devils Pulpit is also
committed to providing employees with a work environment free from any unlawful discrimination
or harassment, and promotes an atmosphere that respects every individual. No form of harassment,
including either sexual or personal harassment will be tolerated.
Contact Information
Devils Pulpit Maintenance Department
Devils Pulpit Maintenance Fax
519-927-5256
519-927-5012
Golf Course Superintendent:

Assistant Superintendent Devil's Pulpit Golf Association:
Ken Wright
Rob Wright
Devils Paintbrush Maintenance Department

Devils Paintbrush Maintenance Fax
Office Administrator:
Assistant Superintendent's Devil's Pulpit:

Assistant Superintendent's Devil's Paintbrush:
Equipment Technician Devil's Pulpit:
Equipment Technician Devil's Paintbrush:
905-584-2500
905-584-0555
Rosemary Allen
Jesse Booker &

Joel Archambault
Matt Davidson &
Michael Allen
Alex Barratt
Dave Woodworth
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Condition of Employment
All new employees, as a condition of employment, are required to do the following:
1. Read the Employee Manual and sign the appropriate documents
2. Successfully complete the no-fail Passport to Safety test
3. Successfully complete the WHMIS test prior to the first day of work.
4. Successfully complete the Workplace Violence and Harassment test prior to the first day
of work
5. Complete employee payroll information forms prior to the first day of work.
6. Attend the Employee Orientation
Employee Orientation
All employees must attend the Employee Orientation session which includes:
Health and safety policies and procedures; and
Departments policies, and standard operating procedures.
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January 2015
Greenskeepers Job Description

Greenskeepers, under the supervision of the assistant superintendent, perform routine manual
labor involved in golf course maintenance; do semi-skilled grounds construction and maintenance
work; operate small hand-powered equipment; and occasionally perform work involving large
equipment such as tractors, loaders and mowers.
Typical functions:
The Greenskeepers:
Operates mowers and string trimmers in trimming greens, aprons, tees, around trees, fence
lines, banks and hillsides; edges cart paths; edges, rakes and maintains sand bunkers.
Sets tee markers and cups on greens daily; maintains ball washers; replaces tee towels
and flags when needed; removes debris; sands and seeds tee and drop area divots; and
cleans flower beds.
Maintain fuel for all types of equipment on a daily basis
Report equipment problems or failure to the mechanic immediately.
Returns all equipment to the designated location at the maintenance facility
Helps in project work; assists in the construction of new greens, tees and fairways; grades
and prepares soil base; lays sod; and seeds tees, greens and fairways.
Installs forms and lays walks and paths using gravel and asphalt mixes; excavates and
backfills ditches and trenches with hand tools; repairs and replaces pipe on irrigation
systems
May be asked to operate mowers, dump trucks or other light equipment.
Performs other duties as directed by his/her supervisor.
Waters and fertilizes tees, greens and fairways.
Under direct supervision of a certified applicator, sprays chemicals on landscaped areas.
Marks the course for cart control weekly and moves cart control barriers.
Replaces worn or lost ropes and signs; and may mark hazard and drop areas.
Employment standards:
Knowledge methods and materials used in grounds and landscape area

construction/maintenance work.
Working knowledge of and ability to use hand and power tools and equipment.
Ability to operate trucks and light motorized equipment.
Physical strength, stamina and agility.
Ability to follow oral and written directions.
Possession of a valid driver's license.
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Daily Injury Reporting Form and First Aid Kit

Procedures/Guidelines for the Injury Reporting Form
This form is located in the Staff lunchroom inside the First Aid Kit. It is to be used when any staff
member happens to hurt him or herself while on the job. Whether or not you need any materials
from the First Aid Kit, it still needs to be documented.
It is very important that you report any injury, however small, to your supervisor as soon as
possible. Regardless of the perceived severity, all injuries are documented in case subsequent
complications develop.
Non-life threatening injuries or illnesses are to be reported immediately to the First Aider on duty
by the injured or ill employee or attending employee. If you require professional health care or will
have lost wages beyond the day of the accident due to the injury, obtain the Employee WSIB Pack
from your supervisor. Please refer to the Devils Pulpit Golf Association Employee handbook for
more detailed information.
Procedures/Guidelines for the First Aid Kit
The First Aid Kit is there for everyones safety and there are two of them located in this facility. One
is in the staff lunchroom and the other is located in the mechanics shop. Anytime someone needs to
use the First Aid Kit, they must notify a manager/supervisor. The following are a list of people
that can be used to help when needed:
Devils Pulpit:
Ken Wright
Rob Wright
Rosemary Allen
Jesse Booker
Joel Archambault
Alex Barratt
Devils Paintbrush:
Matt Davidson
Michael Allen
Dave Woodworth
If at anytime materials are used from the First Aid Kit, it must be documented on the First Aid
Inventory sheet and as well as the Injury Reporting form.
The Devils Pulpit Golf Association strives for an accident free environment and staff safety is
our number one priority.
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Working Hours
A regular workday at the Devils Pulpit Golf Association is normally 8 hours. The actual hours of
operation will fluctuate throughout the season. Employees are required to work on weekends as
scheduled. The weekend schedule will be posted in advance.
Starting times vary depending on the time of sunrise. In spring and fall, work starts at 7:00 am or
7:30 am. In the summer work begins at 6:00 am. Starting times will be announced one week in
advance.
We require that all staff are here ready to work in the lunchroom at least 10 mins prior to
actual start time.
Employees must be ready for work at these times (ie. Boots or shoes on, raingear on etc)
Job assignments will be handed out at this time.
Every staff member is required to sign in each work day using our Biometric Attendance System.
Upon your first day of work your fingerprint will be put into the system so you, and only you, can
sign in each day. You will sign in when you arrive for work and will be paid from 10 minutes
prior to the actual start time of the work day. At the end of the day you will then sign out and
get ready to go home.
For one weekend each summer, the golf course is closed for aerification. All staff are expected to
work during the aerifying process. This weekend will be announced to the staff well in advance to
the actual date.
Supervisors should be notified at least 1 week in advance if you are planning to take certain
days off in the summer. This allows proper time to make changes to the schedules. There are 4
long weekends throughout the golfing season and workers are required to work on the weekends
that they are scheduled for.
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Dress For Work

You are expected to dress in a manner that reflects the professional image that the Devils Pulpit
wishes to project. You are provided with a uniform that must be worn and maintained in a
respectable manner. The following is a set of criteria that should be followed when dressing for
work:
Shirt tucked in
Pants worn on waist with a belt
Pants hemmed to a proper length
Shorts and shirts are not to be rolled up
Clean clothing upon arrival for work
Torn clothing repaired or replaced
Hat on forward and straight
Boots tied up at all times
In keeping with our philosophy of professionalism, proper personal hygiene must be followed and
jewelry kept to a minimum. Multiple rings and earrings are unacceptable and pose a safety risk.
Long hair must be tied back as a safety precaution.
It is permissible to wear your own jackets and sweaters for warmth. These items should be
conventional and with a minimum of labels. Permissible colours are earth tones and darks.
Only Devils Pulpit hats are permitted at work.
Toques can be worn when required.
When in doubt regarding dress, consult with a supervisor.
Uniform Policy
As a member of the Golf Course Operations department, you are provided with a uniform consisting
of the following based on your employee status.
Fulltime Seasonal:
2 Pair long Pants
3 Golf Shirts
1 Devils Pulpit Golf Hat
1 Employee Handbook
Part-time Seasonal:
1 Pair long Pants
2 Golf Shirts
1 Devils Pulpit Golf Hat
1 Employee Handbook
2 Pairs of Shorts
1 light Sweater
1 Pair of Safety Glasses
1 Pair of Earplugs
1 Pair of Shorts
1 Pair of Safety Glasses
1 Pair of Earplugs
Additional items can be purchased if desired, and the cost applicable will be taken off your last pay
cheque.
All employees are required to obtain steel toe footwear and appropriate raingear at their own cost.
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If you work to the end of your designated contract, the club will cover the cost of these items. If
your employment concludes here for any reason before the end of your contract, the cost of
your uniforms will be deducted from your last pay cheque.
Personal Protective Equipment

As well as uniforms, you will be provided with personal protective equipment. You will be supplied
with a pair of safety glasses at the beginning of the season that are yours to use and take care of.
You will also be supplied with non-disposable earplugs. They are also yours for the season.
You will be supplied with a booklet that details hole by hole mowing routes, health and safety rules,
clipping areas, bunker rake placements, contact info etc. This booklet is yours to keep and is
mandatory that you have it on you at all times as part of your uniform.
Any lost or broken booklets will be replaced at your cost. ($10.00 per booklet)
Small ziplock bags are available to keep books dry in our unpredictable climate.
For your use, the club provides sunscreen and bug spray.
It is mandatory for everyone to have a pair of running shoes as well as a pair of safety shoes/boots.
These safety shoes/boots must be CSA approved and replacement may be required if the wear and
tear exceeds the Devils Pulpit standards. These are to be worn while working on the golf course.
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Lockers
You will have access to a locker where you can store any personal belongings. Upon your arrival to
work, a locker will have been supplied to you with your name on the front door.
The locker room must be kept tidy. This includes the locker doors being closed and all clothing
properly stored within the locker. During times of wet weather, wet clothing may be left hanging
outside the lockers until it dries out.
Locks may be used on the lockers. It is up to the individual to supply the lock if they choose to use
one, and supply your supervisor with the combination for health and safety reasons.
These lockers are owned by the Devils Pulpit and therefore are open to random locker checks for
safety and cleanliness inspections at any given time.
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Lunch Break
You are given a paid 30 minute lunch break during an 8-hour shift. This means that you are getting
paid for 8 hours and ten minutes, but are only working 7.5 hours. Lunch break is to be taken at a
time that coincides with the work that is being done, but is never later than 12pm.
Although lunch break is a time for you to relax and recharge for the afternoon, you are being paid
and are still on the clock. If you decide you would like to leave the premises for lunch, you are
required to notify your supervisor, punch out, and complete your entire lunch break within half an
hour. Special circumstances are up to the discretion of the Supervisor.
Beverages
Employees are encouraged to carry water with them while they work. It is important that you
drink water during hot weather. You must provide your own water bottle. Water coolers are
available on the golf course for the use of golfers and employees. Please show courtesy and
consideration to golfers when they need to use the water coolers.
There is a coffee machine in the lunchroom. The club provides the coffee for you. You are expected
to provide your own mug/travel mug for the coffee. Logo and disposable mugs are not permitted
on the course and will be strictly enforced. Drinking coffee is preferred in the Maintenance
Shop area. It is a privilege, please don't abuse it or everyone will suffer.
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Maintenance Facility
The Devils Pulpit Golf Association possesses one of the largest and most modern maintenance
facilities in the industry. As employees, we are privileged to have this facility. It is therefore
important that we take pride in its upkeep. This will ensure a more efficient, safe and tidy work
environment as well as fostering a professional atmosphere for our fellow employees and visitors.
It is the responsibility of the maintenance staff to keep the entire maintenance building and
surrounding areas neat and tidy at all times. To achieve this, staff must clean up after themselves,
which means properly disposing of garbage, washing and drying of dishes, keeping the lunchroom
clean and organized, keeping the fridge tidy, and following the appropriate guidelines as set forth in
this manual for the locker room.
A Shop steward will be around the facility ensuring the upkeep of the maintenance area. They have
specific duties outlined for them. This position is not to be taken for granted by other
employees. It is up to all employees of the Devils Pulpit Golf Association to tidy up after
themselves and ensure a safe and healthy working environment.
Employees are discouraged from using the telephones unless necessary. Telephone calls must be
made during lunch break or after work. Ask your supervisor or office administrator if you can use
the telephone.
Clubhouse
The Devils Pulpit is a private club. The clubhouse and its entities are specifically for the use of the
clubs members and guests. Staff are not allowed in the clubhouse unless specifically instructed by a
supervisor or for shelter from the weather.
South House
The South House is provided for out of town students while they are employed by the Devils Pulpit
Golf Association. These employees are aware of the certain rules that govern the upkeep and
activity within the South House. It is their responsibility to ensure that any visitors to the building
follow these rules.
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Smoking
In accordance with the Ministry of Health, smoking is forbidden inside the maintenance facility.
There is a designated smoking area outside the maintenance building however, this cannot
interfere with your assigned task nor can it be visible to the golfers. As a result, smoking is
prohibited on the golf course and will be strictly enforced.
Smoking is also prohibited inside any of the Devils Pulpit Licensed Vehicles.
Utility Vehicles and Maintenance Equipment
Utility vehicles and maintenance equipment at the Devils Pulpit Golf Association are always well
maintained and in top operating order. Our maintenance equipment is often working in areas
highly visible to golfers. It is important that all vehicles and maintenance equipment are kept clean
and free of garbage. It is the responsibility of the operator when finished with equipment to
properly clean it. This includes rinsing the equipment, disposing of garbage left in the equipment
and removing any personal articles.
Any personal articles left in equipment, outside of lockers or in lunchroom at the end of the
day, will be considered garbage and will be disposed of.
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Golf Course Washrooms

Washrooms provided on the golf course are for the golfers. If you must use one of these
washrooms please be sure to leave it the way you found it, clean and free of debris.
Weather
It is expected that all staff show up for work in the morning unless specifically informed otherwise
by a supervisor. In the event of inclimate weather, it will be to the discretion of the supervisors as
to what action will be taken.
LIGHTNING is responsible for the death of hundreds of people on golf courses in North America
each year. As golf course employees it is important that we keep this statistic in mind. The Devils
Pulpit is equipped with a lightning detection system, which will sound one solid tone when
lightning is detected in the immediate area. At this time YOU MUST SEEK SHELTER at one of the
locations closest to the area you are working; clubhouse, gazebo, maintenance shop, front gate and
golf course washrooms. When it is safe to return to work an alternating tone will sound and your
supervisor will inform you.
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Golfing Privileges
As an employee at the Devils Pulpit Golf Association, you have the privilege of golfing at either the
Devils Pulpit or Devils Paintbrush. It is important that the following guidelines are adhered to in
order to prevent confusion and maintain our playing privileges.
Take a playing test before playing for the first time.
Notify Jesse or Matt at least two days in advance to book a time for golf.
Staff is expected to walk while golfing. Exceptions may apply.
Golf with fellow staff only. NO GUESTS - DONT ASK.
Dress code as per club policy. If you are ever in doubt please ask a supervisor.
The driving range and putting green may be used before your tee time. Please allow
members to use these facilities if space is limited.
Staff is not permitted to consume alcoholic beverages while golfing.
It is a privilege to golf at these golf courses. Do not abuse that privilege.
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Non-Permitted Items
There are a few items that we do not permit on the golf course. There are no exceptions to the
following items.
Cell Phones
If you have a cell phone, you must leave it in your car or your locker and it must be off while
you are here. Your cell phone may not be used as a watch on the golf course. Purchase a
watch for this purpose
Back packs
You are not to carry around a backpack while on the golf course. Take what you need from
your locker before you leave the shop.
Audio Devices (MP3 players, IPODs, Radio Headphones)

Audio devices are not to be used on the golf course no matter what you are doing. You need
to be aware of all your surroundings.
If any of these items are found on the golf course, they will be confiscated and returned to the
employee at the end of the work day.
If any of the above non permitted items are violated, the appropriate disciplinary action will
follow as outlined on the next page.
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Progressive Disciplinary Policy Statement

The Devils Pulpit Golf Association is committed to providing all of our employees a safe and healthy
work environment. If any employee is found to be violating any of our policies, procedures or safe
work practices, they may face disciplinary action up to and including termination of their
employment.
DPGA follows a progressive disciplinary policy as follows:
First infraction: verbal warning from your Manager or Supervisor this conversation will be
documented and placed in the employees file.
Second infraction: written warning from your Manager, Supervisor or Human Resources
Manager. This letter must be acknowledged as received by the employee. The employee will be
provided with the opportunity to write a formal statement of dispute in regards to the written
warning and may choose to request a meeting with their Manager and/or Human Resources
Manager.
Third infraction: may be handled in one of two manners depending on the severity of the
infraction. 1) a final written warning with a clear statement that if any violation against Company
policy and/or procedure occurs again, termination of employment will result or 2) immediate
termination of employment.
If following an investigation an employee is found to have violated the DPGA Violence in the
Workplace Policy, Discrimination and/or Sexual Harassment Policy and/or Drug and Alcohol
Policy they may face immediate termination if their actions result in harm or discrimination
against a fellow employee.
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Safety Training
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January 2015
Greenskeeping involves many safety and health hazards. This is your training guide for safe work
practices to prevent accidents and injuries.
Important identified hazards in greenskeeping are listed below. Your safety training includes the
right and wrong ways to deal with these hazards.
Training Procedures
As a part of the Golf Course Operations department you will become skilled at doing a multitude of
different tasks to a high standard of excellence and safety. There is a formal process of training that
will ensure that these standards are met. An Employee Training Form (ETF) will be assigned to
each individual and will document the equipment, tasks and environmental hazards for which you
have been trained. You will only operate equipment for which you have been fully trained. A
supervisor will sign off on the (ETF) when you have completed the training objectives of a
particular piece of equipment or hazard.
Safety Protocols
The first step in operating any piece of machinery is to ensure that it is in a safe operating
condition. This will be accomplished by completing a Pre Use Inspection (PUI) each day. The PUI
form to fill out is located at the Equipment Key Box and PUI Station. Each machine will have a series
of safety tests that must be conducted and documented. If a machine fails any of the tests, the
employee must document the failure, and notify their supervisor or the mechanic immediately. If
necessary, the equipment will be locked out by the supervisor until the repair is complete. All other
equipment repair issues must be document on the repair log, and notified to the supervisor or
mechanic. Once the machine is repaired, the employee can use the machine.
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Hazard
Working Outdoors
Lifting and Carrying
Fueling mobile equipment
Driver Operated Power Equipment
Gas Powered Equipment
Pressurized Washer
Club car electric
2 Person Carry-All, EZ-GO, Yamaha, and 4 Person Carry-All
Workman
Backpack Blower
Line Trimmers
Rotary Mower
Hover (Fly)-Mowers
Sand Pro Trap Rake
Greensmaster 1600, Flex 21
Greensmaster 3200-D
Groundsmaster/Reelmaster 3100-D
LF Series Reel mower
Reelmaster 5400-D/5410-D
Groundsmaster 4500-D
Outfront Rotary Unit
Sprayers
TyCrop Material Deilvery System/Turfco Widespin 1550
John Deere, Massey Ferguson and Kubota Tractors
Skid Steer
Backhoe
Plate Tamper
Buffalo Blower
Sod Cutter
Jacobsen Overseeder
Turfco Tri-Wave Overseeder
Aerifiers
Rayco Brush Chipper
Tru-Turf/Salsco Speed Roller
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Working Outdoors
Heat
Sun
Bee Stings
Did You Know?
Did You Know?
Did You Know?
UV rays cause skin cancer.

Skin cancer is potentially fatal.
UV rays can be just as high on a
cool & cloudy day.
Sun screen is simply one way to
help protect the skin.
A sun screen with a SPF factor of
30 doesnt provide double the
protection of one with SPF 15. It
actually gives you about three %
more.
Malignant melanoma is the most
dangerous type of skin cancer.
People most at risk from melanoma
include those who have:
a high number of moles
red or fair hair, blue eyes, fair
skin & freckles,
difficulty tanning but burn easily
Your body increases blood

circulation to the upper surface of
the skin to get rid of excess body
heat. This means less blood for
large muscles that do major work.
If the outdoor temperature is higher
than your body temperature, you
begin to sweat to get rid of excess
body heat.
If it is too humid, sweat cannot
evaporate to cool you down.
In the course of days work in the
heat, you may produce as much as 3
gallons of sweat
You need to drink fluids to replace
the sweat youve lost.
Feeling thirsty is not a good
indicator of when & how much to
drink.
What You Can Do
What You Can Do
_ limit exposure to the sun

_ apply a broad spectrum sun screen
with a sun protection factor of at
least 15
_ apply sun screen at least 15 minutes
before going outside
_ wear cool, loose-fitting cotton
clothes that cover a lot of skin
_ wear a hat with a brim that shields
the face, neck & ears from sun
_ protect eyes with sunglasses that
have a UV filter
_ if you sweat, reapply sun screen
_ drink a cup of water every 20

minutes
_ gradual exposure to heat gives the
body time to become adjusted to
working in the heat
_ short but frequent work-rest cycles
on very hot days
_ perform most stressful tasks during
cooler parts of the day (early
morning)
_ wear a hat that shields your face,
ears & neck from the sun
Most bee stings occur in the fall.

Most people have a mild allergic
reaction to stings.
The affected area is usually red,
painful & perhaps itchy &
swollen.
Symptoms of an extreme allergic
reaction include:
itching of the skin & hives
flushing, swelling of the lips,
throat, tongue, hands & feet
wheezing, shortness of breath,
coughing, hoarseness
headache, nausea
What You Can Do

_ seek immediate medical help if
you suspect you have a severe
allergic reaction
_ avoid wearing fragrances
_ dont wear brightly coloured
clothing
_ be very careful with food
_ hold still. Rapid movement
startles bees and encourages
stinging
_ wear a hat
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Lifting and Carrying

What Can Happen
Rules
Back, neck, arm or leg pain.

Muscle strain or sprain.
Dislocation of joints sometimes leading to chronic pain.
Clear the path for the lift.

Move as close to the load as possible and position your feet about shoulder width apart.
Test the objects weight by lifting one end.
Tighten your muscles to prepare for the lift.
Grab the object firmly, keeping the load balanced.
Bend your knees, keeping your back as straight as possible and use your legs to lift the object.
Carry the object close to your body with your elbows bent and upper arms straight.
Move your feet to turn do not twist your body.
When putting an object on a surface above the floor, place the edge of the load on the surface and
slide it into place.
When reaching above your head or below your waist, put one foot in front of the other and tighten
your stomach muscles.
And Remember
If a load is awkward or too heavy for you, call another person, use a dolly or other mechanical assistance.
Do not attempt to lift it alone.
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Fuelling Mobile Equipment

Risks
Gas vapour build-up can be ignited by spark or open flame.

Fire or explosion from improper fuelling.
Rules
Only trained and authorized staff can fuel mobile equipment.

Fill mobile equipment outdoors, preferably on pavement, cement or stone surfaces.
Fill fuel tank before starting a job.
Shut off engine before fuelling.
Remove fuel cap slowly, holding it at a semi-locked position until pressure is released.
Clean up spills immediately. Spillage can create an unsafe condition.
Replace fuel cap when finished fuelling.
Store fuel can in designated area away from heat, ignition sources or direct sunlight.
Restrictions
Do not smoke or light matches, lighter or any other sparking device within 3 meters of fuelling point.
Increase distance on warmer days.
Do not overfill tank.
Where possible, do not fill fuel tank on grass.
Do not store fuel with oxidizers.
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Driver Operated Powered Equipment
Risks
See identified risks listed separately for each piece of equipment.
Rules
See safety rules listed separately for each piece of equipment.
Driving Rules
Only trained and authorized staff can operate equipment.

Read and understand the contents of the operators manual before starting and operating equipment.
Only staff with a valid, current drivers license can operate motorized vehicles.
Only one passenger per seat.
Only transport passengers for the intended use of the vehicle.
Keep arms and legs inside vehicle before backing up.
Approach sharp turns, blind corners and steep hills slowly and with caution.
Watch for bumps hollows or other terrain hazards.
Maintain at least 2 vehicle lengths distance between vehicles.
Follow all posted caution and traffic signs.
Drive at walking pace in pedestrian traffic areas.
Watch for and give right of way to pedestrians.
Apply service brake when going downhill to maintain control of machine.
Park on flat surfaces wherever possible.
Set parking brake before getting out of vehicle.
Turn off engine when vehicle is left unattended, refueled or loaded with product.
Immediately report all incidents involving workers, members and guests, building structures,
equipment and landscaping to your supervisor.
Restrictions
Do not coast on steep hills.

No driving fast.
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Gas Powered Equipment

Risks
See identified risks listed separately for each piece of equipment.
Rules
Only trained and authorized staff can operate equipment.

Read and understand the contents of the operators manual before starting and operating equipment.
Use hearing protection provided by supervisor.
Inspect equipment before starting and report any deficiencies, missing guards or potential problems
immediately to supervisor or mechanic.
Equipment identified as potentially deficient must be first cleared by mechanic before using again. If
mechanic determines that the reported defect is of such nature that it potentially poses a safety
hazard to the operator, he lock-outs the equipment according to the DPGA Lock-out procedure until
the problem can be further assessed and corrected.
Fuel equipment according to DPGA fuelling procedure and as specified by manufacturer and
supervisor.
Turn off engine before doing any adjustments, repairs and/or maintenance.
Wait for engine, any mufflers and exhaust pipes, to cool down before touching.
Restrictions
Do not operate damaged or faulty equipment, equipment missing guards, and equipment presenting
mechanical difficulties.
Do not touch hot engine parts, mufflers, exhaust pipes, spark plug cords or other metallic parts while
the engine is turned on or immediately after shutting down the engine. They can reach high
temperatures during operation and can cause serious burns.
Do not wear loose clothing, scarves, jewelry, or unconfined long hair when operating equipment as it
may get caught in equipment.
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Pressurized Washer
Risks
Fluid injection injuries:

o Fluid pressure and velocity is high enough to penetrate flesh which could lead to serious
injury. See a physician immediately.
Physical injury to self or others:
o Reactive force of spray causes wand to move. Improper control of wand can misdirect spray
or cause operator to slip or fall.
Rules
Only trained and authorized staff can operate power washer.

Wear eye protection to prevent debris from flying into eyes.
When using corrosive detergents, use protective equipment provided.
Use only cleaning fluids recommended for the unit.
Operate 10 feet from by standards.
Unplug any electrically operated product before cleaning it.
Brace yourself before squeezing trigger.
Grip nozzle firmly.
Restrictions
Do not leave unit operational and unattended.

Do not use on or near any electrical outlets, fuse boxes, transformers, etc. Severe electrical shock or
death may occur.
Do not point or aim wand at yourself or anyone else.
Do not put your hand, fingers or body directly in front of spray nozzle.
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January 2015
Club Car Electric

Risks
Collision with person or other vehicle

Roll-over on steep hills and or sharp turns
Passengers or driver falling off
Fire or explosion from improper fueling
Rules
Only trained and authorized staff can operate vehicle.
Restrictions
Do not drive close to water

Do not drive on slopes more than 15 degrees
Do not make sharp turns while driving
Page 26

Revised
January 2015
2 Person Carry-All, EZ-GO, Yamaha and 4 Person Carry-All
Risks
Collision with person or other vehicle

Roll-over on steep hills and or sharp turns
Passengers or driver falling off
Fire or explosion from improper fueling
Rules
Only trained and authorized staff can operate vehicle.

Load tools and materials in the load bed as far forward as possible.
Load cargo bed only to manufactures recommended capacity.
Restrictions
Do not drive close to water or on wet soggy grass

Do not drive on slopes more than 15 degrees
Page 27

Revised
January 2015
Workman
Risks
Collision with other vehicle

Rollover
Passengers falling off and getting injured
Rules
Only trained and authorized staff can operate workman.

Demonstrate ability to drive standard transmission before operating workman.
Load tools and materials in the load bed as far forward as possible.
Drive slower with full loads or when towing trailer.
Restrictions
Do not have cargo protruding out of the sides of the vehicle.

Do not drive close to creek, ditches or other terrain hazards.
Page 28

Revised
January 2015
Backpack Blower
Risks
Sprains and strains from continuously carrying blower, holding nozzle and walking.
Cuts, eye injuries and punctures from flying debris.
Burns from hot metallic engine and adjacent parts.
Hearing loss from repeated exposure to motor noise.
Disease from long term regular exposure to hand or body vibration.
Rules
Only trained and authorized staff can operate blower.

Wear safety glasses and hearing protection provided and approved CSA safety shoes.
Operate blower at lowest possible throttle speed to do the job.
Walk, never run, with blower.
Exercise caution when using blower where stable footing and balance are not assured due to terrain.
Turn off engine and let cool before transporting or leaving blower.
Always transport backpack blower in cargo bed.
Report possible mechanical problems immediately to supervisor or mechanic.
Restrictions
Do not point blower nozzle in direction of people.
Page 29

Revised
January 2015
Hover (Fly)-Mowers
Risks
Sprains and strains from continuous pushing and walking.

Slips and trips from losing balance when mowing steep slopes.
Rules
Only trained and authorized staff can operate mower.

Wear safety glasses and hearing protection provided and CSA approved safety shoes.
Inspect the area to be mown and remove all stones and other foreign objects.
Walk, never run, with a hover mower.
Mow across slopes, never up and down.
Exercise care when changing direction on slopes.
Exercise caution where stable footing and balance are not assured due to terrain.
Keep a safe distance of 5 feet between machines.
Restrictions
Never operate mower immediately above a bystander, eg, by bunkers

Do not operate within 10 feet of bystandards not wearing personal protective equipment.
Page 30

Revised
January 2015
Line Trimmers
Risks

Sprains and strains from continuously holding trimmer and walking.
Disease from long term regular exposure to hand or body vibration.
Rules
Only trained and authorized staff can operate the grass trimmer.
Wear safety glasses and hearing protection provided.
Optional: wear a harness to reduce the risk of back injury when using gas powered trimmers. Adjust
harness according to manufacturers recommendations.
Shut the machine off before adjusting nylon cord.
Stop trimming until bystanders not wearing personal protective equipment are clear of work area
at least 10 feet.
Page 31

Revised
January 2015
Rotary Mower
Risks

Slips and trips from losing balance when mowing steep slopes.
Rules

Wear hearing protection and safety glasses provided and CSA approved safety shoes.
Start engine on level ground with stable footing.
Mow across slopes, never up and down.
Exercise caution where stable footing and balance are not assured due to terrain.
Shut off engine before taking mower across gravel paths.
Restrictions
Do not operate mower within 10 feet of by-standers.
Page 32

Revised
January 2015
Sand Pro
Risks
Injury from falling off machine.

Collision with other person or vehicle.
Direct bodily injury from improperly parked vehicle.
Rules
Read and understand the contents of the operators manual before starting and operating the
machine.
Wear personal protective equipment including: safety glasses, hearing protection, and CSA approved
safety shoes.
Always operate equipment in a controlled and safe manner.
Always turn machine off and lower rake when not in use.
Always keep feet on deck at all times when operating.
Restrictions
Do not park or operate equipment on steep slopes.
Page 33

Revised
January 2015
Greensmaster 1600, Flex 21 Greensmowers
Risks
Burns from hot engine

Slipping when mowing steep hills
Cutting fingers when turning reels for cleaning
Rules
Read and follow manufacturers operating manual

Inspect the mower before starting and report and problems to mechanic
Use wheels when transporting mower
Slow throttle when transporting with wheels on
Be sure wheels are secure before transport
Engage mower slowly when transporting
Transport mower only on cart paths and bluegrass
Transport on gentle terrain only
When transporting, leave mower engaged until you have reached a flat spot to stop
Be ready to use parking break in case mower takes off when traveling down steep hills
Remain in control at all times
Always have both hands on handles when operating
If mowing near bunkers or steep drop offs, disengage mower for tight turns
Turn off machine before washing
Use a piece of wood to turn the reel when washing
Allow engine to cool before re-fueling
Follow DPGA lifting procedure when emptying baskets and using turning boards
Restrictions
Do not transport in full throttle

Do not put hands inside reel at any time
Page 34

Revised
January 2015
Greensmaster 3250-D Reel Mower

Risks

Severe cuts or amputations from cutting blades.
Roll-over on steep hills and/or sharp turns.
Rules

View manufactures video before starting and operating the mower.
Become familiar with all controls and know how to stop quickly.
Wear hearing protection provided and CSA approved safety shoes.
Keep hands and feet and clothing away from moving parts and reel discharge area.
Traverse slopes carefully. Avoid wet slopes.
Shut engine off before emptying baskets.
Follow DPGA lifting procedure when emptying baskets, and:
o Empty baskets at frequent intervals depending on environmental conditions. Eg. Wet grass.
o Never lift or empty basket that is heavier then ones own lifting capacity.
Before getting off the seat:
o Make sure cutting units are disengaged.
o Verify functional control system is in neutral.
o Set parking brake.
Restrictions
Do not drive close to ditches, creeks, or other terrain hazards.
Page 35

Revised
January 2015
Groundsmaster/Reelmaster 3100-D Reel Mower
Risks
Cuts or amputation from cutting blades.

Roll-over on steep hills and or sharp turns.
Rules

View manufacturers video before starting and operating the mower.
Wear hearing protection provided and approved CSA safety shoes.
o Set parking brake.
Restrictions
Use extra caution when mowing hills with the following slopes:
o 25 when mowing side hills.
o 10 when mowing uphill.
o 15 when mowing downhill.
o Do not operate on slopes that you are uncomfortable with.
Do not operate in unfavourable conditions.
Do not drive close to ditches, creeks or other terrain hazards.
Page 36

Revised
January 2015
LF Series Reel Mower
Risks

Roll-over on steep hills and or sharp turns.
Rules

Follow DPGA lifting procedure when emptying baskets, and:
o Empty baskets at frequent intervals depending on environmental conditions. Eg. Wet grass.
o Never lift or empty basket that is heavier than ones own lifting capacity.
Restrictions
Do not carry passengers on the machine.

Page 37

Revised
January 2015
ReelMaster 5400-D/5410-D Reel Mower

Risks
Rules

Roll-over on steep hills and/or sharp turns.
Follow DPGA Lifting Procedure when emptying baskets, and;
Empty baskets at frequent intervals depending on environmental conditions, eg. wet grass.
Never lift or empty basket that is heavier than ones own lifting capacity.
Make sure cutting units are disengaged.
Verify functional control system is in neutral.
Set parking brake.
Page 38

Revised
January 2015
Groundsmaster 4500-D
Risks
Rules
Flying debris from mowing deck.

Roll-over of vehicle.
Collision with other vehicle.
Read and follow manufacturers operating manual.
Inspect the vehicle before starting and report any problems to mechanic.
Must have a drivers licence to operate.
Check that parking brake works properly.
Only authorized operators may operate this machine.
Disengage all blade attachment clutches before starting.
Only start engine from the operators position.
Engage the clutch slowly.
Always keep the machine in gear especially when traveling downhill.
Drive slowly when operating on slopes or making tight turns.
Stay alert for humps and hollows and other hidden hazards.
Stop blades from rotating before crossing surfaces other than grass.
Only get off machine when it is on level ground.
Disengage power take-off before dismounting machine.
Put transmission in neutral and engage machine when getting off machine.
Keep hands and feet from under cutting units.
Stay 5m from ponds or rivers.
Restrictions
Use extra caution when mowing hills with the following slopes:
25 when mowing side hills.
10 when mowing uphill.
15 when mowing downhill.
Do not operate on slopes that you are uncomfortable with.
Do not operate in unfavourable conditions.
Do not turn sharply.
Do not stop or turn off machine when on slopes.
Page 39

Revised
January 2015
Outfront Rotary Unit

Risks
Rules

Roll-over on steep hills or from sharp turns.
Only trained and authorized staff can operate.
Become familiar with controls and how to stop quickly.
Keep hands, feet and clothing away from moving parts and rotary discharge area.
Mow up and down the face of steep slopes, never across the face.
Make sure cutting units are disengaged.
Set parking brake.
Restrictions
Never operate Outfront Unit and attachments within 5 feet of bystanders not wearing personal
protective equipment.
Page 40

Revised
January 2015
Sprayers
Risks
Rules
Exposure to pesticides.
Injury from falling off machine.
Only trained and authorized staff can operate sprayer.
Stay away from low branches and power lines when booms are in upright position.
Follow MSDS, Ministry of the Environment, and product label procedures for application and use.
Be cautious on steep slopes and wet grass, especially when tank is full.
Use first gear on manual transmissions, when climbing steep slopes.
Engage parking brake before getting off machine.
Only the operator may be on the sprayer at all times.
Do not apply in the area or downwind of other people not wearing personal protective equipment, if
required for product application.
Page 41

Revised
January 2015
TyCrop Material Delivery Unit/Turfco Widespin 1550

Risks
Rules
Machine rolling over on un-even terrain.

Hand being pinched in belt.
Make sure tractor has sufficient power and traction for pulling unit.
Travel up and down slopes, never across.
Lower MH-400 to transport position and collapse conveyor belt into transport position before travelling.
When parked on a slope, block wheels and set parking brake on tractor to prevent rolling.
Be aware of turning clearance, especially when optional attachments are mounted.
Make sure that the MHK-400 is connected to the tractor before loading.
Ensure that the rear jackleg and the hopper are in the down position before disconnecting the MH-400
from the tractor.
Restrictions
Never travel with the H-400 in the raised position.

Never travel with the cross conveyor extended or pointed to the side.
Do not overload the maximum recommended payload allowed.
Dry sand = 2.5 backhoe scoops, 5 skid steer scoops.
Wet sand = 2 backhoe scoops, 4 skid steer scoops.
Landscape topsoil = 3 backhoe scoops, 6 skid steer scoops.
Gravel = 2 backhoe scoops, 4 skid scoops.
Page 42

Revised
January 2015
Tractors (John Deere, Masey Ferguson, Kubota)

Risks
Rules

Roll-over on steep hills or from sharp turns.
Fire or explosion fro improper fuelling.
Become familiar with controls and how to stop quickly.
Make sure PTO is disengaged if applicable.
Set parking brake.
Page 43

Revised
January 2015
Skid Steer
Risks
Rules
Donts
Collision with bystanders.

Crushing bystanders with bucket.
Hydraulic line breakage causing a sudden drop of the lift arm and implement.
Roll-over.
Read and understand operators manual before operating machine.
Only to be operated by authorized personnel.
Check machine for flat tires, punctured hydraulic lines and cracked mechanics.
Check surrounding environment for hazards such as slippery ground, steep slopes, or debris.
Lower operator restraining device whenever operating and ensure that safety interlock devices are
working properly.
Ensure that the proper counter weights for the job are in place to prevent roll-over.
Only one person is permitted in the skid steer loader.
Only operate indoors when doors are open to provide sufficient ventilation.
Travel with the bucket as low to the ground as possible.
Only travel up and down slopes, never across.
Keep the rear of the machine pointed uphill-back up, and drive down.
Keep feet on pedals when operating loader.
Ensure all quick attach locking devices are in place before operating loader.
Check behind you before backing up.
Load, unload and turn on level ground.
Never carry any passengers on the skid steer loader.
Do not use the bucket to lift people or use as a work platform.
Do not make sharp, fast turns or move bucket controls abruptly.
Do not travel or turn with lift arms up.
Do not leave loader with engine running or lift arms up.
Page 44

Revised
January 2015
Backhoe
Risks
Rules
Collision with bystanders.

Crushing bystanders with bucket.
Hydraulic line breakage causing a sudden drop of the lift arm and implement.
Roll-over.
Only to be operated by authorized personnel.
Check machines for flat tires, punctured hydraulic lines, and cracked mechanics.
Check surrounding environment for hazards such as slippery ground, steep slopes, or debris.
Only one person is permitted in the backhoe loader.
Only operate indoors when doors are open to provide sufficient ventilation.
Travel with the bucket as low to the ground as possible.
Only travel up and down slopes, never across.
Keep the rear of the machine pointed uphill-back up and drive down.
Ensure all quick attach locking devices are in place before operating loader.
Check behind you before backing up.
Load, unload and turn on level ground.
Restrictions
Never carry any passengers on the backhoe.

Do not use the bucket to lift people or use as a work platform.
Do not make sharp, fast turns or move bucket controls abruptly.
Do not travel or turn with lift arms up.
Do not leave loader with engine running or lift arms up.
Do not approach overhead wires.
Do not overfill bucket when filling Tycrop MH-400.
Page 45

Revised
January 2015
Plate Tamper
Risks
Rules
Sprain and strains from continuously using plate tamper and continuously lifting.
Disease from long term regular exposure to hand and body vibration.
Fire or explosion from improper fuelling
Wear safety glasses, hearing protection provided and CSA approved safety shoes.
Exercise caution when using tamper where stable footing and balance are not assured due to terrain.
Turn off engine and let cool before transporting or leaving tamper.
Follow safe lifting procedures and guidelines.
Report any mechanical problems immediately to supervisor or mechanic.
Restrictions

Do not operate close to ditches, creeks or other terrain hazards.
Page 46

Revised
January 2015
Buffalo Blower
Risks
Rules
Read and understand the operators manual before attempting to operate.

Exercise caution when using blower on slopes.
Restrictions
Do not point blower nozzle in direction of people.
Page 47

Revised
January 2015
Sod Cutter
Risks
Rules

Cuts, injuries from moving parts.
Inspect the area to be sod cutted and remove all stones and foreign objects.
Exercise care when changing directions on slopes.
Exercise caution when stable footing and balance are not assured due to terrain.
Restrictions
Do not operate within 5 feet of bystanders not wearing personal protective equipment.
Page 48

Revised
January 2015
Jacosen Overseeder
Risks
Rules

Sprains and strains from continuously using overseeder.
Cuts and Scrapes, Puncture wounds, broken bones.
Walk never run with overseeder.
Never use on slopes when stable footing and balance is not assured.
Never place hands and feet within the machine
Restrictions
Never operate overseeder within 5 feet of bystander not wearing personal protective equipment.
Page 49

Revised
January 2015
Turfco Tri-Wave Overseeder

Risks
Rules

Never use on slopes where unstable and balance is not assured.
Restrictions
Never operate overseeder within 5 feet of bystander not wearing personal protective equipment.
Page 50
Aerifiers

Revised
January 2015
Risks
Rules

Sprains and strains from continuously using aerifiers.
Walk never run with aerifiers.
Never use on slopes when stable footing and balance is not assured.
Restrictions
Never operate aerifiers within 5 feet of bystander not wearing personal protective equipment.
Page 51
Rayco Brush Chipper

Revised
January 2015
Risks
Rules

Dismemberment of limbs
Never use on slopes where unstable and balance is not assured.
Never place hands and feet within the machine.
Restrictions
Never operate Brush Chipper within 10 feet of bystander not wearing personal protective
equipment.
Page 52

Tru-Turf/Salsco Speed Roller
Revised
January 2015
Risks
Rules

Never use on slopes where improper use and balance is not assured.
Never ride on machine when machine is being towed.
When transporting the roller, make sure the trailer lock down mechanism is secure to prevent
premature release of the catch.
Restrictions
Never operate speed rollers within 5 feet of bystander not wearing personal protective equipment.
Page 53

Revised
January 2015
Employee Acknowledgement and Acceptance Form

This Manual is a general guideline to our companys safety procedures and training guidelines.
Devils Pulpit can make any changes to this manual and policies at any time.
By my signature below, I confirm that I have been provided with a copy of this manual and have
read it. All questions related to its content have been answered and issued clarified to my
satisfaction. I have a clear understanding of the policies and their impact on my employment
and/or contractual relationship with the Devils Pulpit Golf Association.
I understand that the Devils Pulpit Golf Association reserves the right to add, change, or modify the
above policies at their discretion, and that I agree to be bound by these modifications.
I have initialed all pages and signed below acknowledging that I have fully read and understood
Devils Pulpit Golf Associations Golf Course Operations Manual and will abide by these policies and
procedures during my employment with Devils Pulpit Golf Association.
Dated this ___________________________ day of ______________________, 20__________________.
__________________________________
Employee Name
______________________________
Position
_______________________________
Signature
Page 54

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Devils Pulpit Golf Association

Golf Course Operations

Golf Course Operations

Welcome to the Devils Pulpit Golf Association!

Golf Course Superintendent:

Devils Paintbrush Maintenance Department

Assistant Superintendent's Devil's Pulpit:

Jesse Booker &

Golf Course Operations

Golf Course Operations

Greenskeepers Job Description

Knowledge methods and materials used in grounds and landscape area

Golf Course Operations

Daily Injury Reporting Form and First Aid Kit

Golf Course Operations

Golf Course Operations

Dress For Work

Golf Course Operations

Personal Protective Equipment

Golf Course Operations

Golf Course Operations

Golf Course Operations

Golf Course Operations

Golf Course Operations

Golf Course Washrooms

Golf Course Operations

Take a playing test before playing for the first time.

Golf with fellow staff only. NO GUESTS - DONT ASK.

Staff is not permitted to consume alcoholic beverages while golfing.

It is a privilege to golf at these golf courses. Do not abuse that privilege.

Golf Course Operations

Audio Devices (MP3 players, IPODs, Radio Headphones)

Golf Course Operations

Progressive Disciplinary Policy Statement

Golf Course Operations

Devils Pulpit Golf Association

Golf Course Operations

Golf Course Operations

Golf Course Operations

Did You Know?

Did You Know?

Did You Know?

UV rays cause skin cancer.

Your body increases blood

What You Can Do

What You Can Do

_ limit exposure to the sun

_ drink a cup of water every 20

Most bee stings occur in the fall.

What You Can Do

Golf Course Operations

Lifting and Carrying

Back, neck, arm or leg pain.

Clear the path for the lift.

Golf Course Operations

Fuelling Mobile Equipment

Gas vapour build-up can be ignited by spark or open flame.

Only trained and authorized staff can fuel mobile equipment.

Golf Course Operations