MultiModem II

Data/Fax Modem
MT5600BA-V92

Quick Start Guide

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MultiModem II Quick Start Guide

Quick Start Guide
MT5600BA-V92 Data/Fax Modem
82100141L Rev. B
Copyright
This publication may not be reproduced, in whole or in part, without prior
expressed written permission from Multi-Tech Systems, Inc. All rights reserved.
Copyright 2006 Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranty with respect to the
contents hereof and specifically disclaims any implied warranty of merchantability
or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc.
reserves the right to revise this publication and to make changes from time to time
in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any
person or organization of such revisions or changes. Check Multi-Techs Web site
for current versions of our product documentation.
Revision
A
B

Date
08/17/06
05/03/07

Description
Initial release.
Updated Technical Support contact list.

Trademarks
Multi-Tech, the Multi-Tech logo, and MultiModem are registered trademarks of
Multi-Tech Systems, Inc. All other brand and product names mentioned in this
publication are trademarks or registered trademarks of their respective companies.

Technical Support
Country

By Email

By Phone

France:
Europe, Asia, Africa:
U.S., Canada, all others:

[email protected]
[email protected]
[email protected]

+(33) 1-64 61 09 81
+(44) 118 959 7774
800 972-2439 or
763-717-5863

World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
U.S.A.
Phone: 763-785-3500 or 800-328-9717
Fax: 763-785-9874
http://www.multitech.com

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MultiModem II Quick Start Guide

Introduction
This Quick Start Guide will help you set up your modem. A User Guide
containing detailed configuration information and a separate AT
Commands Reference Guide can be found on the MultiModem II CD
shipped with your modem.

Safety Warnings

Use this product only with UL- and CUL-listed computers (US).
Never install phone wiring during a lightning storm.
Never install a phone jack in a wet location unless the jack is
specifically designed for wet locations.
Never touch uninsulated phone wires or terminals unless the
phone line has been disconnected at the network interface.
Use caution when installing or modifying phone lines.
Avoid using a phone during an electrical storm; there is a risk of
electrical shock from lightning.
Do not use a phone in the vicinity of a gas leak.
To reduce the risk of fire, use only 26 AWG or larger telephone
line cord.

Modem Installation
Step 1 Connect the Modem the PC

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MultiModem II Quick Start Guide

Connect the Modem to Your PC
Plug one end of the serial cable into the modems RS-232
connector.
Plug the other end into your PCs serial port connector (COM1 or
COM2).
Connect the Modem to the Telephone Line (Dialup Connection)
Plug one end of the phone cable into the modems LINE jack.
Plug the other end into a public switched telephone network
(PSTN) wall jack.
Important: The LINE jack and PHONE jack are not
interchangeable. Do not plug the phone into the LINE jack and
do not plug the leased line cable into the PHONE jack.
Note: Regulatory agencies may impose certain restrictions on
equipment connected to public telephone systems.
Two-Wire or Four-Wire Leased Line Connection
Plug one end of a two-wire/four-wire phone cable into the modems
LEASED jack.
Connect the other end to a leased line wall jack or terminals.
Connect the Phone to the Modem (Optional)
For voice calls, plug a telephone into the modems PHONE jack.
Connect the Modem to the AC Power Outlet
Plug the power transformer into an AC power outlet or power strip.
Plug the power transformers cable into the POWER jack on the
modem. Use only the power transformer supplied with the modem.
Use of any other transformer voids the warranty and can damage
the modem.
Power-On Test
Test the modem by turning it on (a power switch is located on the
front panel). When you apply power, the modem performs a diagnostic self-test, indicated by the TM indicator lighting for a few
seconds, after which the LCD should light. If this does not happen,
check that the power switch is on, the power transformer is solidly
connected, and the AC outlet is live. If these measures do not work,
see the Troubleshooting chapter in the User Guide.
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MultiModem II Quick Start Guide

Step 2 Install the Modem Driver

If you use Windows 2000+/XP, you must install the modem driver. The
drivers are installed easily since Windows supports Plug-and-Play.
1. Make sure your modem is connected properly, and then turn on
your computer. Windows should detect your new modem and
open the Install New Modem wizard.
Note: If Windows cannot find a modem, your modem may be
turned off, it may be plugged into the wrong connector on your
computer, or the serial cable may be faulty. See None of the
LEDs Light When the Modem Is Turned On and The Modem
Does Not Respond to Commands in the Troubleshooting
chapter in the User Guide.
2. Insert the MultiModem II CD into your CD-ROM drive, and then
click OK.
3. Windows installs and configures the modem.
4. Click Finish to exit.

Step 3 - Setting Your Country or

Region Code
The MT5600BA-V92 modem is a global modem - it can be used all over
the world.
However, countries or regions vary in their requirements for how a
modem functions. Therefore, you must configure yours to match the
defaults of the country or region in which you are using it. Choose from
any of the three methods:

Using the LCD Panel to Set Your Country or Region Code

Using the Global Wizard to Set Your Country or Region Code
Using AT Commands to Set Your Country or Region Code

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MultiModem II Quick Start Guide

Using the LCD Panel

Country or Region Codes

A list of country/region codes can be found on the Multi-Tech Web
site at:
http://www.multitech.com/PRODUCTS/Info/approvals
Then click on global modems. The Global Modem Country
Approvals page displays. On this page you can view approvals,
configuration strings and responses by country and products.
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MultiModem II Quick Start Guide

Using the Global Wizard
The Global Wizard configuration utility is recommended for
computers running in Windows. The Wizard can configure your
modem for a specific country or region with just a few mouse clicks.
1. Insert the MultiModem II CD into the CD-ROM drive. The
Autorun dialog box appears.
2. Click Initial Setup and Country or Region Selection. The
Global Wizard dialog box appears. Click Next.
3. The Global Wizard searches for your modem and identifies it.
Click Next after your modem is identified.
4. Select the country or region in which the modem will be used.
Click Next.
5. Review your choice. If it is correct, click Next to configure the
modem.
6. When the Global Wizard announces that the parameters have
been set, click Finish to exit.
Using AT Commands
If you are comfortable using AT commands, you can use them to
configure your modem. You must enter these commands in your
communication program's terminal window. You can use a
communication program such as PhoneTools. See Step 4 below.
How to Change the Country/Region Code
1. View the list of available country/region codes to find your
country/region code by executing the following command:
AT +GCI? <CR>
Note: A list of country/region codes is also available on the
Multi-Tech Web site at:
http://www.multitech.com/PRODUCTS/Info/approvals
2. Set and save the code by executing the following command:
AT+GCI=nn <CR> (where nn is the country/region code).
3. OK displays.
4. The code then displays.
For details and examples, see the User Guide.
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MultiModem II Quick Start Guide

Step 4 Install Communications

Software
Data communications software is designed to send and receive
messages. Multi-Tech includes PhoneTools, a communications software
program with your modem. However, the modem will work with other
data communications software, such as HyperTerminal.
To install PhoneTools, insert the CD into the CD-ROM drive; click the
PhoneTools icon. You will be asked to choose your language. The
software automatically loads onto your PC. See the PhoneTools user
documentation included with the PhoneTools software.

Patents
This device is covered by one or more of the following patents:
6,031,867; 6,012,113; 6,009,082; 5,905,794; 5,864,560; 5,815,567;
5,815,503; 5,812,534; 5,809,068; 5,790,532; 5,764,628; 5,764,627;
5,754,589; 5,724,356; 5,673,268; 5,673,257; 5,644,594; 5,628,030;
5,619,508; 5,617,423; 5,600,649; 5,592,586; 5,577,041; 5,574,725;
5,559,793; 5,546,448; 5,546,395; 5,535,204; 5,500,859; 5,471,470;
5,463,616; 5,453,986; 5,452,289; 5,450,425; D353,598; 5,355,365;
5,309,562; 5,301,274. Other patents pending.

82100141L

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