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Arc Setup Guide

This document provides instructions for connecting a remote CCTV system to Qvis Monitoring's alarm receiving center (ARC). It outlines 7 steps to configure the CCTV system's network settings, including setting up port forwarding on the router, configuring the system's dynamic DNS settings, and enabling alarm uploading and scheduling. Completing these steps will allow the CCTV system to connect to Qvis Monitoring's ARC for remote video monitoring and alarm response.

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SimonTrammer
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178 views4 pages

Arc Setup Guide

This document provides instructions for connecting a remote CCTV system to Qvis Monitoring's alarm receiving center (ARC). It outlines 7 steps to configure the CCTV system's network settings, including setting up port forwarding on the router, configuring the system's dynamic DNS settings, and enabling alarm uploading and scheduling. Completing these steps will allow the CCTV system to connect to Qvis Monitoring's ARC for remote video monitoring and alarm response.

Uploaded by

SimonTrammer
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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State Of The Art CCTV Monitoring Surveillance

Qvis Remote Monitoring CCTV Connection Guide


The following information is provided as a guide to connecting Remote CCTV systems to
Qvis Monitoring. Please keep this document for future reference.

Download the CCTV Monitoring Application Form from our website


(qvismonitoring.co.uk/forms)

Please fully complete the Application Form including a site sketch to show the locations of all cameras and
cameras number.
Send the complete form using the Email to button this is located on the bottom of the form. Or email to the
admin team at [email protected]

Where possible we require 24hours notice and for BS8418 systems we require 7days notice for the
Application Form to be processed prior to the walk test and connection to Qvis Monitoring.
Please contact your account manager or Hannah to book your connection appointment.

At the time of your appointment a member of our technical team 02392 488302 will call prior to connection
with the arc, you will need to have a laptop with TeamViewer installed also with remote log in details for the
router (WAN IP/ PORT NUMBER/ USER NAME & PASSWORD/MAKE /MODEL /FIRMWARE VERSION OF YOUR
UNIT) for technical to be able assist with configuration.

Once this has been completed your connection form will be processed in the arc and we will proceed to
complete the walk test and connection. The connection will then go through a 14 day soak period where
any technical or maintenance issues will be reported and need to be resolved.
Qvis Monitoring LTD,
36 New Lane, Havant, Hampshire, PO9 2JL
Tel: 0845 450 9992
Email: [email protected]
Website: qvismonitoring.co.uk

STEP 1: ROUTER MODEM SETUP


At this stage you will need to connect a laptop or computer in to your router modem via a RJ45 Ethernet cable.
1

Connect one end of the ethernet cable to a spare port on the router and the
other end to the network port on your laptop/PC.

If you are unsure how to access your routers configuration menu please visit:

www.portforward.com

This website provides step-by-steps guides for nearly every router being used at the moment. Follow these steps:
3 Click on the 1 Follow a guide located here or click on the left hand list link Port forwarding guides
and follow the instructions choose which ever router model you have eg. Netgear
4 Ignore advert and Click close at the top of advert.
5 Choose the correct model number eg. CG814G
6 Choose DVR model from A-Z list Qvis Apollo DVR (All iRange DVRs/ NVRs) and follow the instructions.
7 Use the TCP Port, UDP Port & HTTP Port (for the i-Range DVR/NVRs) and IP address details.
(normally TCP=37777, UDP= 37778, http = 80)
8 Once you have completed the port forwarding process on the router you will need to double check to see if the port is open
on your networks IP address.
9 Visit WWW.PING.EU, click on Port Check, and input the IP address & port number found on your TCP/IP network setting on
your DVR/NVR.

STEP 2: i-RANGE DVR / NVR DDNS SETUP


1

If you have not got a static IP address for your network (you can buy
a static IP address if you own a registered company), and instead a
dynamic IP address, you need to go to www.dyndns.com and register
so that it can help keep track of your ever changing dynamic IP address.
5
4

3
2
2 Right click on screen,
the mini menu will appear,
select MAIN MENU.

3 Select/Click on: NETWORK


under the SETTING section.

4 Click DDNS on the left hand side of the menu


Input the details from your dyndns.com account:

- DDNS Type
- Domain Name
- Password

- Server IP
- User Name

Once this has been competed you will not have to worry about continuously updating you IP address details in the TCP/IP
section to the NETWORK menu.

STEP 3: i-RANGE DVR/NVR SETUP


How to configure the network settings of the DVR/NVR to open up a network connection. To do this follow the instructions below:

1
1 Right click on screen,

the mini menu will appear,


select MAIN MENU.

2 Select/Click on: NETWORK

under the SETTING section.

3 Click TCP/IP on the left hand side of the menu and tick
the DHCP box. This will reset the IP ADDRESS, SUBNET
MASK and DEFAULT GATEWAY values to zero.

STEP 3: i-RANGE DVR/NVR SETUP CONTINUED.....


PORTS: TCP:
Used for PC Client
(PSS/Phone App)

HTTP:
For web browser
connection.

4 Then restart the DVR/NVR. When you return


to the TCP/IP section in the NETWORK menu,
you will see that the DVR/NVR has automatically
detected the networks address details.

5 Click CONNECTION on the left hand

IF YOU MAKE AN ERROR


OR NEED TO GO BACK A
SCREEN CLICK OUTSIDE
THE MENU SCREEN

side of the menu, and note down the


values in the TCP Port, UDP Port &
HTTP Port fields, go to step 4.

Setup By Step Guide To Connect A Qvis Recorder to Our Arc


Please follow these step-by-step instructions to setup your DVR correctly:

STEP 4: IPC EXT ALARM SETUP


3

2
1
1 Right click on screen,
the mini menu will appear,
select MAIN
Main menu.
MENU.

Click ALARM on the left hand side of the menu.


Select the required channel.
5 Tick the ENABLE box.
6 Tick the ALARM UPLOAD box.
7 Click APPLY and go to step 5.
3

2 Select/Click on: EVENTS


under the SETTING section.

STEP 5: MOTION DETECT SETUP


3
4

1 Right click on screen,


the mini menu will appear,
select MAIN MENU.

Click VIDEO DETECT/DETECT on the left hand


side of the menu & MOTION DETECT TAB
4 Select the required channel.
5 Untick ALARM UPLOAD
6 Click APPLY and go to step 6.
3

1
2 Select/Click on: EVENTS
under the SETTING section.

STEP 6: ALARM SCHEDULE SETUP


3

5
6

2
1

Click ALARM and IPC EXT ALARM tab.


Choose a channel.
5 Check the Enable box is ticked.
6 Click Period SETUP and the setup screen will appear.
3

1 Right click on screen,


the mini menu will appear,
select MAIN MENU.

2 Select/Click on: EVENTS


under the SETTING section.

Example of Alarm setup:


The below alarm is setup to record alarms for when a office is closed. From 5.30pm-9am,
Monday to Friday and all day Saturday and Sunday.

10

11

As a default all alarms will be 24hrs, so all will be filled in red.

Click and drag to select areas of time you would like the ALARM OFF

Once you have selected your time period press OK.

Alarm on = RED, Alarm off = Blank

10

Click and link days so you can select time zones all at once.

11

Alternatively click SETUP to add up to 6 periods.

12

IF YOU MAKE AN ERROR


OR NEED TO GO BACK A
SCREEN CLICK OUTSIDE
THE MENU SCREEN

14

13

12

Click to change time period.

13

Tick box to enable.

Tick all box to select/


deselect all periods.
15 Tick box to select days.

15

14

16

16

Press save.

STEP 7: ALARM CENTRE SETUP


5

1
1 Right click on screen,

the mini menu will appear,


select MAIN MENU.

2 Select/Click on: NETWORK

under the SETTING section.

Click ALARM CENTRE on the left hand side of the menu.


Insert these setting into the ALARM CENTRE.
5 Tick the ENABLE box.
6 Click APPLY, to confirm settings.
3
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WWW.ADATA.CO.UK [email protected] TECHNICAL SERVICES: (023) 92 488302 SALES: (023) 92 488300

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