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Bank Error

The document is a letter from a collection agency to a customer requesting validation of a debt. In 3 sentences, the letter requests documentation of a debt that the customer was unaware of, informs the customer of their rights to validate the debt, and asks the customer to validate the debt.

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2K views7 pages

Bank Error

The document is a letter from a collection agency to a customer requesting validation of a debt. In 3 sentences, the letter requests documentation of a debt that the customer was unaware of, informs the customer of their rights to validate the debt, and asks the customer to validate the debt.

Uploaded by

sizzlingsalmankhan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Bank Error

Dear ___,
Re: Account (Name and #)
I am bringing to your attention a situation that recently occurred in my account.
I request that you check this matter and resolve it as quickly possible.
Your hasty action in resolving this issue will be greatly appreciated and I thank you in advance
and look forward to hearing from you.
Yours sincerely,

Debt Validation
Collection Agency
Re: Acct 123-345-78
I have just pulled out a copy of my credit report and noticed that your agency is reporting that I
am in debted to you. I was not aware of this debt until now, and under my rights, I request that
this be validated.
Sincerely,

Investigation of Billing Inquiry


Dear ___,
re: Account: (Reference #/ Name)
Having completed the investigation of your billing inquiry, please find below the detailed
summary of all your transactions over the past (days/months):-

Date

Description

Transaction or payment
description

Amount

Dollar amount

Balance Due $[amount]


In order for us to conclude this query, we request that you review the above transactions and the
attached supporting documents so that we can verify that your records correspond with ours.
If, according to your calculations, there is a discrepancy and you still wish to dispute your
billing, we request that you provide us with any supporting documentation that you have on
hand. Upon receipt of said documentation, we will investigate your query further.
In the event of not hearing from you within (days/weeks), we will assume that your records
concur with the above account information and will subsequently close our investigation file.
Accordingly, we would ask you to forward your payment of ($amount, the said outstanding
amount)as soon as possible to ensure that your account be kept updated with us.
Thank you.
Yours sincerely,

Letter of Credit (General)

Dear ___,
We hereby agree to accept and pay at maturity any draft or drafts on us, at a day's notice, issued
by (Name of individual) of your city, to the extent of (Amount of limit) ($ ) Dollars, and
negotiated through your bank.
Most respectfully yours,
DATED: _____________________
____________________________(Address)

I hereby guarantee the due acceptance of payment of any draft issued in pursuance of the above
credit.
Letter of Credit (Irrevocable)

Irrevocable Credit:
All drafts drawn must indicate credit number.
Gentlemen:
You are hereby authorized to value on the (bank), of the City of ________________, State
of______________, for any sum or sums up to the aggregate of ______________($ ) Dollars.
For the account of ___________________
Available by your drafts at (specify) day's sight.
Drafts are to be accepted only against delivery of the following documents:
_________________________________________
Documents of title must be dated not later than __________, 20___.
All drafts against this credit are to be drawn and negotiated before (date).
We hereby agree with the drawers, endorsers, and bona fide holders of drafts drawn in
compliance with the terms of this credit that they shall be honored on presentation.

Yours faithfully,

Credit Repair - Letter of Dispute


Complaint Department
Name of Company
Address
City, State, Zip Code
Dear ___,
I am writing to dispute the following information in my file. The items that are in dispute also are
encircled on the attached copy of the report that I have received.
This item (identify item disputed by name of source, such as creditors or tax court, and identify
type of item, such as credit account, judgment) is (inaccurate or incomplete) because (describe).
I am requesting that the item be deleted (or request another specific change) in order to correct
the information.
Enclosed are copies of (payment records, court documents) supporting my position.
Please investigate this matter and (delete or correct) the disputed item as soon as possible.
Sincerely,
Enclosure

Dear ___,
You deserve a huge thank you for being such a wonderful and loving person. You have helped
and inspired me to do the things that I only dreamed of doing. You are always there for me when
I need your calming manner to help me through the day!

Without you I would not be the person I am today!


I can never be thankful enough for all your support.
Thank you for everything.
Best wishes,
Customer Terms of Payment
Dear
It has been our policy in the past to service our customers in the best manner possible. Because
we have many customers who are delaying payment, we are forced to set down stronger
company policies.
Our new policy will go into effect one month from date of this letter, and is as follows:
1. If the customer is more than 15 days late in their monthly payment and the equipment is not
working, we will repair the equipment. The number of days in which the equipment has not been
in service will be credited to the customer's account.
At the time of our service call we will expect payment in full of any unpaid balance due to us.
2. There will be a surcharge on accounts falling more than 30 days behind.
While I am sorry that we must go to such extremes as those outlined above, I am afraid that there
is no alternative. Our company policy is,and always has been, to provide the best service
available to our customers. We can only continue to do this with our customer's cooperation.
If there are any questions regarding our new policy, please contact us.
Yours sincerely,

Outstanding Amount for Payment


Dear

How can we try to persuade you to pay your delinquent account? We have tried many
suggestions for extending the payment period, for making the monthly payments smaller, for
getting help from lenders, and for at least discussing this matter with us.
We have to seek help from outside our own company. We have consulted with our attorney and
he told us that we have several avenues available to us for collecting our money.
We are very uncomfortable with the thought of going to court and, therefore, have decided to
extend your credit for(amount of time) _ (number of days).
To avoid legal action, we must have your check for (amount of money) on or before (date).
Sincerely,
Request for Documentation of Invoice
Dear
After receiving your letter of todays date, we conducted a thorough search through our files, but
could find no record of our firm having purchased any merchandise from your company.
We would appreciate it if you could forward any documentation that you may have to support
this claim.
Sincerely,
Acknowledgment of Request for Materials
Dear
I am writing to confirm that I received your request for materials. Please expect to receive this
information in the next week.
Feel free to contact me with any other questions or concerns.
Thank you for your interest.
Sincerely,
Apology for Delay of Order
Dear

On behalf of our companys name, I sincerely apologize for any inconvenience we have caused
you by the delay in the delivery of your order. Please understand that this mistake on our part is
in no way indicative of our overall reliability.
We sincerely hope that this delay will not occur again in the future. There may have been
miscommunication between the departments that may have led to this unfortunate situation.
Nevertheless, we fully realize that you have waited long enough to receive the package you
requested, and we will promptly send it to you along with a full refund.
Thank you for your understanding and patience.
Please feel free to contact us with any other problems or concerns.
Yours sincerely,

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