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Department of Communication & Soft Skills

This document contains a model question paper for a semester end examination in communication and soft skills. It has two sections - Section I contains 10 short answer questions and Section II contains 5 long answer questions requiring extended responses. The questions cover various units in the syllabus including report writing, proposal writing, team development, self-talk, and resume preparation.

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Sysu Kumar
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41 views3 pages

Department of Communication & Soft Skills

This document contains a model question paper for a semester end examination in communication and soft skills. It has two sections - Section I contains 10 short answer questions and Section II contains 5 long answer questions requiring extended responses. The questions cover various units in the syllabus including report writing, proposal writing, team development, self-talk, and resume preparation.

Uploaded by

Sysu Kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOC, PDF, TXT or read online on Scribd
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Department of Communication & Soft skills

Essentials of Employability Skills-2


Model Question Paper for Semester End Examination
Subject Code: 09HS302

Max. Marks 60
Duration : 3 Hrs.
Section I

Answer ALL questions


All questions carry Equal Marks

10x1=10

Instruction for Paper Setter 4 questions from Unit 2&3 (Soft skills part)
6 questions from Units 1, 4, 5 (English part)
1. A. What is Inter office Memorandum?
B. What is the necessity of maintaining the Minutes of the Meeting?
C. Define Proposal.
D. How does Terms of Reference guide the Report Writer?
E. Write briefly about the sources of Data Collection.
F. Write a short note on the Advantages of knowing the stages of team development
G. What are SMART goals?
H. How does Self Talk help an individual develop his personality?
I. Explain the Group Discussion techniques briefly.
J Mention the different methods used in Summarizing.
Section II
Answer ANY FIVE questions

5x10=50

2. This question must be given from Unit 1 of syllabus


As the Sales Manager Write Notice, Agenda, and Minutes of the meeting held in your
Department regarding the improvement of sales.
3. This question must be given from Unit 2 of syllabus
You have been working in a software company successfully and completed two projects.
One of your juniors is about to join your company. Please explain him the stages of team
development and how he should gel-up in a team?
4. This question must be given from Unit 3 of syllabus
Naresh is studying 3rd year B.Tech. Now-a-days he is frequently undergoing bouts of
depression because of backlogs. During the depression he is unable to control his

emotions, cursing himself and unable to move around happily with others. As you are
aware of the methods to reverse this situation, analyze his condition and write a script
that contains positive affirmations to make him normal.
5. This question must be given from Unit 4 of syllabus
Write a Recommendatory Report on suitable training programme that has to be provided
to the employees of your organization for improving their computer skills.
6. This question must be given from Unit 5 of syllabus
Prepare and submit a persuasive resume to be submitted to TCS for the position of
Junior Engineer. Make sure that you write a covering letter.
7. This question must be given from Unit 1 or 4 or 5 of syllabus
Define a) Blame storming
e) Money spinner

b) Pass the Buck

c) Clinch a deal

d) In the doldrums

8. This question must be given from Unit 2 or 3 of syllabus


Read the following Case Study and answer the question that follow:
Rohit joined Aparna Mehta`s five-member team at Apex. He had met Aparna during the
orientation sessions, and was looking forward to working under her. His team members
seemed warm and friendly, and comfortable with their work. He introduced himself to the
team members and got to know more about each of them.
Wanting to know more about his boss, he casually asked Dipti, one of the team members,
about Aparna. Dipti said, "Aparna does not interfere with our work. In fact, you could even say
that she tries to ignore us as much as she can."
Rohit was surprised by the comment but decided that Aparna was probably leaving them alone
to do their work without any guidance, in order to allow them to realize their full potential.
At Zen, Rohit had worked under Suresh Reddy and had looked up to him as a guide and
mentor - always guiding, but never interfering. Suresh had let Rohit make his own mistakes
and learn from them. He had always encouraged individual ideas, and let the team discover
the flaws, if any, through discussion and experience.
He rarely held an individual member of his team responsible if the team as a whole failed to
deliver - for him the responsibility for any failure was collective. Rohit remembered telling his
colleagues at Zen that the ideal boss would be someone who did not interfere with his/her
subordinate`s work.
Rohit wanted to believe that Aparna too was the non-interfering type. If that was the case,
surely her non-interference would only help him to grow.
In his first week at work, Rohit found the atmosphere at the office a bit dull. However, he was
quite excited. His team had been assigned a new project and was facing a few glitches with
the new software. He had thought about the problem till late in the night and had come up
with several possible solutions.

He could not wait to discuss them with his team and Aparna. He smiled to himself when he
thought of how Aparna would react when he told her that he had come up with several
possible solutions to the problem. He was sure she would be happy with his having put in so
much effort into the project, right from day one.
He was daydreaming about all the praise that he was going to get when Aparna walked into
the office. Rohit waited for her to go into her cabin, and after five minutes, called her up,
asking to see her.
She asked him to come in after ten minutes. When he went in, she looked at him blankly and
asked, "Yes?" Not sure whether she had recognized him, Rohit introduced himself. She said,
"Ok, but why did you want to meet me?"
Rohit started to tell her about the problems they were having with the software. But before he
could even finish, she told him that she was busy with other things, and that she would send
an email with the solution to all the members of the team by the end of the day, and that they
could then implement it immediately.
Rohit was somewhat taken aback. However, ever the optimist, he thought that she had
perhaps already discussed the matter with the team.
Rohit came out of Aparna`s cabin and went straight to where his team members sat. He
thought it would still be nice to bounce ideas off them and also to see what solutions others
might come up with. He told them of all the solutions he had in mind.
He waited for the others to come up with their suggestions but not one of them spoke up. He
was surprised, and asked them point-blank why they were so disinterested.
Sanjay, one of the team members, said, "What is the point in our discussing these things?
Aparna is not going to have time to listen to us or discuss anything. She will just give us the
solution she thinks is best, and we will just do what she tells us to do; why waste everyone`s
time?"
Rohit felt his heart sink. Was this the way things worked over here? However, he refused to
lose heart and thought that maybe, he could change things a little...
Q. i.
Q.ii
Q.iii
Q.iv.
Q.v.

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