Functional Expressions

Starting the Communication

Every nurse or midwife needs a communication
skill. When you communicate to a stranger,
patient, doctor, or medical staff, you need some
expressions to start your conversation.

Functional Expressions
It is some important words, phrases, or sentences
that are used daily wherever we are, it depends on
our profession

Useful Expression for Nurse

Hello!
Hallo!
Good morning, Mr. Brown.
Selamat pagi Tuan Brown.
How are you today Mrs. Sarah?
Bagaimana kabar anda hari ini Ny. Sarah?
What is your complaint?
Apa keluhan Anda?

Functional Expressions
Untuk maksud yang sama boleh
menggunakan:
What's wrong with you?
What's the matter with you?
What's troubling you?
Have you taken your medicine?
Sudahkah Anda minum obat?
Let me examine you, Mrs. Brown.
Sleep well, Mr. Rahmat?
Mari saya periksa. Ny. Brown.
Selamat tidur Tuan Rahmat.
Good bye, see you.
I hope you will get well soon.
Selamat tinggal, sampai jumpa.
Saya harap Anda segera sembuh
Can I ask you something?
Boleh saya bertanya sesuatu kepada Anda?
Does it hurt here?
Apakah sakit di sini?
How long have you felt like this?
Sudah berapa lama Anda merasakannya?

Functional Expressions
Useful Expression for Patient
Good morning, nurse.
Selamat pagi, Suster.
I am fine, and you?
Saya baik-baik dan bagaimana
dengan Anda?
I am really unwell.
Saya merasa tidak enak badan.

I feel like vomiting.

Rasanya saya ingin muntah.
Ouch! it's very painful.
Aduh sakit sekali
Please don't be angry.
Mohon jangan marah.
You are very kind, nurse.
Anda sangat baik, Suster,
I have got headache.
Saya sakit kepala.
Thank you, nurse.
Terima kasih, Suster.

Untuk maksud yang sama boleh menggunakan: I really feel in bad

shape. I really don't feel well. I am going to be sick.

Dialogue
nurse and her patient in the room
n: nurse
p: patient
n : Hello, Good morning Mr. Rahmad, how are you?
p : Im fine thanks
n : So, how do you feel Mr. Rahmad?
p : I think there is something wrong with my stomach.
every time I eat I feel like vomiting. I really feel unwell
n : How long have you felt like this?
p : for about two days
n : have you taken any medicine?
p : No, I havent nurse!
n : Ok!, let me examine you, Mr. Rahmad, lie down here

Dialogue
midwife and her patient in the room
m : midwife p: patient
m : Hello, Good evening mom, how are you?
p : Im not feeling well mom
m : What do you feel? You look so pale
p : I have headache and feel like vomiting. Every evening
m : How long have you felt like this?
p : for about three days
m : Ok!, let me examine you, let me check your blood
pressure and tapping sound of your heart
p : Im nervous
m : Dont be afraid, you will be ok and get well soon after I
give you medicine

Present perfect
( sudah/ telah )
I, you, they, we : have + verb 3
he, she, it : has + verb 3
eat
ate
eaten
makan
meet
met
met
bertemu
have to
had to
had to
harus
treat
treated
treated
merawat
hospitalize
hospitalized hospitalized obname
have
had
had
mempunyai
translate into English!
1. sudahkah anda makan siang?
2. maaf, saya belum bertemu dokter
3. apakah anda pernah obname di rumah sakit?
4. saya telah mempunyai penyakit hipertensi (hypertension)
5. saya telah merawatnya sementara waktu (for a moment)

Answer key:
1. had-lunch-have-you-?
2. sorry,
3.
ever
4.
5.

yet
in the hospital?

Build the dialogue with your partner based

on the situation bellow
Nurse or midwife enters the patients
room for asking her/his condition

Functional Expressions

ADMISSION
Before entering a hospital, a patient is given a n
admission form. It is used to obtain information
about the patient. In order to determine a
patient goes to appropriate ward based on a
temperature chart, a case history sheet, and care
report

Functional Expressions

ADMISSION
Useful Expression
Welcome, Mr. Harry.
Selamat datang. Tuan Harry.
I'll show you your room, now.
Saya akan menunjukkan ruangan anda sekarang.
I'd like to ask you some questions.
Saya ingin bertanya beberapa pertanyaan
Have you ever been in a hospital?
Apakah Anda pernah dirawat di rumah sakit?
When was the last time you were hospitalized?
Kapan Anda terakhir kali dirawat di rumah sakit?
Have you had any operation?
Apakah Anda pernah dioperasi?

Functional Expressions
Are you allergic to anything?
Apakoh Anda alergi terhadap sesuatu?
Do you use hearing aid?
Apokah Anda menggunakan alat bantu pendengaran?
Do you smoke? How many cigarettes in a day?
Apakah Anda merokok? Berapa batang rokok dalam sehari?
Could you tell me about your illness?
Mohon ceritakan tentang penyokit Anda?
What medicine have you taken at home?
Obat apa yang telah Anda minun di rumah?
Do you want a religious service?
Apakah anda ingin pelayanan spiritual/agama?

NURSING INSTRUCTION

Useful Expressions
I'd like to check your body.
Saya ingin nemeriksa badan Anda.
Sit down, please.
duduklah
Raise your arms, please.
Angkat lenganmu.
We would like to make the beds, please get up.
Kami ingin merapikan kasur Anda. bangunlah.
Can you get up alone?
Dapatkah Anda bangun sendiri?
Move your head, please.
Gerakan kepala anda
Could you stand up!
Dapatkah anda berdiri
Now, lift your leg, please.
Sekarang. angkat kaki Anda!
Would you bend your back, please.
Mohon bengkokkan punggung Anda.
Lower your foot, please.
Turunkan kaki Anda.

NURSING INSTRUCTION

Would you mind opening your mouth?

Coba buka mulut Anda?
All right, put out your tongue, please.
Baiklah, julurkan lidah anda.
Now, say ah!
Sekarang, ucapkan ah!
Could you touch your toes?
Sentuhlah jari kaki anda.
Last but not least, would you mind wriggling your fingers,
Terakhir, gerakkan jari-jari Anda.
Lie down, please.
Berbaringlah.
Roll your sleeve up, please.
Gulung lengan baju Anda.

NURSING INSTRUCTION
Hold your breath in, please.
Tahan nafas Anda.
Take your dress off. please.
Bukalah bqju Anda.
Keep your eyes shut, please.
Tetaplah pejamkan mata Anda.
Are you allergic to anything?
Apakah anda alergi terhadap sesuatu?

Practice!
Make 5 questions and answers to obtain
information from your patient

PROCEDURES
Useful Expression
First...
Pertama ...
Second ...
Kedua...
Then ...
Kemudian ...
Take the ...
Ambil ...
Insert ...
Masukan ...
After that ...
Setelah itu

Move ...
Pindahkan ...
Sneeze ...
Bersin ...
Make it ...
Buat jadi ...
Pull away ...
Tarik ...
Press ...
Tekan...
Finally ...
Akhimya ...

Example :
To give hypodermic injection, you must; the first, prepare the
equipment, take syringe of one or two milliliter needles of
seventeen or twenty size, and alcohol swab from CSSD
(central sterile supplies department), the second, check the
dosage and then the cylinder for air, then clean the injection
site on upper arm with alcohol swab, after that get grasp one
inch of skin and fatty tissue between your thumb and fingers,
and Id insert the needle into the skin at a 45 degree angle
quickly then pull back the plunger to see if the needle of
syringe for blood return, if blood returns, withdraw the
needle from the skin, apply pressure to the site for about 2
minutes prepare new medication and begin procedure again.
Well I hope you can do it well.

Contoh :
Untuk memberikan suntikan hypodermic, anda harus;
pertama, siapkan perlengkapannya, ambil spuit 1 atau 2
mililiter jarum ukuran 17 atau 20 , dan kapas alkohol dari
bagian penyediaan perlengkapan seteril pusat, kedua,
periksa dosisnya dan kemudian silinder udara, kemudian
bersihkan sisi injeksi bagian lengan atas dengan kapas
alkohol, setelah itu pegang kulit dan jaringan lemak dengan
ibu jari dan jari-jari tangan, dan tusukkan jarum kedalam
dengan sudut 45 derajat secara cepat lalu tarik kembali
plungernya untuk melihat apakah ada darah yang terisap, jika
darah terisap, tarik jarum dari kulit dan tekan bekas tusukan
selama kira-kira 2 menit, lalu siapkan obat baru dan mulailah
prosedur ini kembali.
Saya harap anda dapat melakukannya dengan baik.

GIVING ADVICE
Useful Expressions
I'd like to suggest you that.....
Saya ingin menyarankan Anda
bahwa ....
Why don't you.....
Bagaimana kalau anda......
It's better for you to ....
Sebaiknya Anda......
My suggestion is.....
Saran saya adalah.....
I think you should.....
Saya pikir Anda sebaiknya......

I suggest you to......

Saya sarankan Anda untuk ......
The best way to do is......
Jalan yang terbaik adalah......
If you ask my advice, you have
to......
Jika anda minta nasihat saya,
Anda Harus
You should......
Seharusnya Anda......

Example :
- Id like to suggest you that you should
stop smoking as soon as possible
because it is very dangerous for your
lungs
- My suggestion is, keep your condition
health, drink much fresh water, and do
little exercise every morning
(make one example by your selves)

GIVING DIRECTION
Useful Expressions
Can you show me the way to
admission department please?
Dapatkah Anda menunjukkan jalan
ke bagian pendaftaran pasien?
It's not too far to walk from here.
Tidak terlalu jauh berjalan dari sini.
Go straight ahead.
You cant miss it.
Jalanlah lurus.
Anda pasti akan menemukannya.
Go across this corridor. Which way must I take to get to
Seberangilah koridor ini orthopedic ward.

Jalan mana yang harus saya

tempuh ke bangsal orthopedi
You get to an intersection.
Anda sampai di perempatan.

GIVING DIRECTION
Mosque
: masjid
Church
: gereja
Nunnery
: wihara
Shrine
: pura
Bridge
: jembatan
Fence
: pagar
Gate
: gerbang
Border
: perbatasan
Face
: menghadap
Right side
: sebelah kanan
Left side
: sebelah kiri
One line
: satu arah
Traffic circle : bundaran
China temple/ pagoda : kelenteng
Pillar, monument
: tugu

turn right
turn left
straight on
go on
crossroad
three junction
side walk
dead alley
highway
bend
narrow street

: belok kanan
: belok kiri
: lurus
: terus
: perempatan
: pertigaan
: trotoar
: gang buntu
: jalan raya
: tikungan
: gang

GIVING DIRECTION
Across
Get to
Arrive
Go up the staircase
Go along
Central hospital
Visitor
Drug store
Go down the staircase
Through surgical room
Corridor

Past the recovery room

Take the elevator to the second floor

: di seberang
: tiba
: tiba, sampai
: naik tangga
: susuri
: rumah sakit pusat
: pengunjung
: apotek
: turun tangga
: lewat ruang bedah
: jalan beratap yang
menghubungkan gedung
: lewat ruang pemulihan
: naik lift ke lantai
dua

GIVING DIRECTION
Dialogue
A visitor is at Medical Hospital. She is asking a nurse the
way to patient ward, in Anggrek Room.
Seorang pengunjung di Rumah Sakit Medical sedang bertanya
kepada seorang perawat jalan menuju bangsal pasien di Ruang
Anggrek.
(maaf, dapatkah anda menunjukkan jalan menuju ruang anggrek)
Nurse : Of course, it is only about three minutes walk from
here. Well, first go straight through this corridor, and
then if you find three junction beside drug store you
turn left and go on, for about 25 meters you can turn
right and Anggrek Room is at the right side.

GIVING DIRECTION
(tentu saja, hanya 3 menit berjalan dari sini. Begini ya, pertama
lurus saja melewati koridor ini, apabila anda menemukan
pertigaan di samping apotek, belok kiri dan terus saja, sekitar 25
m anda belok kanan dan ruang anggrek berada di sebelah kanan)
Visitor : Where am I now?
(sekarang saya ada di mana?)
Nurse : You are in emergency room now.
(anda sekarang berada di ruang gawat darurat)
Visitor : Thanks a lot for your information
(terimakasih banyak atas informasinya)
Nurse : You are welcome, have a nice visit.
(sama-sama, semoga kunjungan anda menyenangkan)

GIVING DIRECTION
Anggrek
Room

Drug
Store

Emergency
Room

MEDICAL
HOSPITAL

GIVING DIRECTION
1

CANTEEN

MAWAR
2

NURSES
ROOM

ANGGREK
1
2

ICU ROOM
1
2
3

OPERATION
ROOM

CSSD

DRUG STORE

DOCTORS
ROOM

ADMISSION
ROOM

Miss. Mazarin
MEDICAL
RECORDS

CORPSE
ROOM

Mrs.
Jasmine

X-RAY RECORDS

ADMINISTRATION
ROOM

Mr.
Mahmud

GIVING DIRECTION

Excuse me, can you show me the way to go to? :

From SMH to Public Garden.
From SMH to Baptis Hospital.
From SMH to Gambiran Hospital.

GIVING DIRECTION

Excuse me, can you show me the way to go to? :

From SMH to Public Garden.
From SMH to Baptis Hospital.
From SMH to Gambiran Hospital.

OFFERING SOMETHING
Useful Expressions
You must have an empty stomach
What would you like to eat...Mr.
tomorrow morning
John?
Anda harus mengosongkan perut
Anda ingin makan apa ...Tn. John?
besok pagi
What would you like to drink?
Can I help you?
Anda ingin minum apa?
Dapatkah saya membantu Anda?
I have coffee, tea and milk.
Let me shave you moustache.
Saya punya kopi, teh dan susu.
Biar saya cukur kumis Anda
I'd like to have plain rice.
Let me cut your nails.
Saya ingin nasi putih.
Biar saya potong kuku Anda.
Please do not drink, eat or smoke
Do you want me to comb your
after midnight.
hair?
Mohon jangan minum. makan atau
Apakah Anda ingin saya menyisir
merokok setelah tengah malam.
rambut Anda?

Patient Expressions
Nurse, I am not comfortable.
Suster, saya rnerasa tidak nyaman.
This position is not comfort for me.
Posisinya tidak enak untuk saya.
Nurse, I cannot move my legs.
Suster. saya tidak dapat menggerakkan kaki saya.
Please, clean my dental plate.
Mohon bersihkan plat gigi saya.
Can you do it by yourself?
Dapatkah Anda melakukannya sendiri?
Do you like it....Mr. Arif?
Apakah Anda menyukainya ....Tuan Arif?
Do you want anything else?
Apakah Anda ingin yang lain?
Why don't you eat Madame?
Mengapa Anda tidak makan?

Be careful, the soup is still hot!

Hati-hati. sopnya masih panas!
Please chew it well.
Kunyahlah dengan baik.
I have no appetite today, nurse.
Saya tidak nafsu makan hari ini. suster.
I don't eat pork.
Saya tidak makan daging babi
I am a vegetarian, please don't give me meat.
Saya seorang vegetarian, mohon jangan beri saya daging.

Morning Snack
Kudapan

Breakfast
Sarapan
Coffee, Cocoa and milk : Kopi, coklat dan susu
White bread
: Roti tawar putih
Porridge
: Bubur
Butter
: Mentega
Jam
: Selai
Cheese
: Keju
Honey
: Madu
Fried rice
: Nasi goreng

Lunch
Makan Siang
Soup
Meat dish and rice
Vegetables'
Potatoes
Fish
Chicken

: Kopi dan susu

: Coffee or milk
: Susu masam dan yogurt : Sour milk and
yogurt
: Roti manis
: Sweet white bread
: Roti kroisan
: Croissant
: Buah
: Fruit

Sup
Dinner
Hidangan daging dan nasi (Makan Malam)
Sayuran
Meal dish with garnishing : Hidangan daging dan hiasan
Kentang
Salad
: Salad
Ikan
Sweet dish with stewed dish : Hidangan dan direbus
Ayam
Slice sausage
: Sosis iris
Salad and bread
: Salad dan roti

NURSING DOCUMENTATION
Useful Questions
Ask your partner to answer the following
questions.
Could you tell me your complete name?
Dapatkah Anda mengatakan noma
lengkap Anda?
What is your chief complaint?
Apa keluhan utama Anda?
What's your religion?
Apakah kepercayaan/ agama Anda?
Do you smoke?
Apakah Anda merokok?
Are you feverish?
Apakah Anda demam?
Do you drink alcohol?
Apakah Anda minum alkohol?

Have you stopped smoking?

Apakoh Anda sudah berhenti merokok?
Could you tell me about your family?
Dapatkah Anda menceritakan tentang keluarga Anda?
How many brothers and sisters do you have?
Berapa saudara laki-laki dan saudara perempuan Anda?
Are you married?
Apakah Anda sudah menikah?
What is your father's name?
Siapa nama ayah Anda?
Have you ever suffered from a certain diseases?
Apakah Anda pernah menderita penyakit tertentu?
Are you allergic to certain foods?
Apakah Anda alergi terhadap makanan tertentu?

How are you bowel habits?

Bagaimana buang air besar Anda?
What about your bladder habits?
Bagaimana buang air kecil Anda?
Do you pass water frequently?
Apakah Anda sering berkemih?
Are you pregnant?
Apakah Anda sedang hamil?