MCC 7500 Dispatch Console Elite

MCC 7500 Dispatch Console Elite Administrator Flipbook

Butler County, OH
Operator Flipbook

DOCUMENTATION COPYRIGHTS/DISCLAIMER
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2005 Motorola, Inc. All rights reserved. Printed in U.S.A.
Disclaimer
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MOTOROLA and the Stylized M Logo are registered in the U.S. Patent and Trademark Office.
All other product or service names are the property of their respective owners.
Motorola, Inc. 2005.

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MCC 7500 Dispatch Console Elite Administrator Flipbook

TABLE OF CONTENTS
Select a Multiselect Group...........................................................18
Select a Patch Group ..................................................................20
Outbound Signaling Using the QuickList.....................................22
Send to a Call Alert......................................................................23
Initiate a Private Call....................................................................24
Channel Marker ...........................................................................25
Alert Tones ..................................................................................26
Paging/Fire Tones .......................................................................27
Quick Page ..................................................................................28
Checklist Page.............................................................................29
Standard Page.............................................................................30
Resend Page...............................................................................31
Abort Page...................................................................................31
Working with Auxios ....................................................................32
Auxio Safety ................................................................................33
Repeat Control ............................................................................34
Viewing the Resource Status ......................................................35

DOCUMENTATION COPYRIGHTS/DISCLAIMER............ ii
TABLE OF CONTENTS.................................................... iii
USING THE ELITE DISPATCH SCREEN.......................... 2
Selecting a Radio Resource.......................................................... 3
Expanding and Compressing a Resource Window....................... 4
General Transmit .......................................................................... 5
Instant Transmit ............................................................................ 6
Safety Instant Transmit ................................................................. 7
Frequency/Private Line Select ...................................................... 8
AdJusting the Volume of a Resource............................................ 9
All Mute ....................................................................................... 10
Stack Usage................................................................................ 11
Deleting Stack Entries................................................................. 12
Activity Log.................................................................................. 13
Secure (Encryption) .................................................................... 14
End Emergency Tones................................................................ 15
Receiving an Emergency Alarm/Call........................................... 16
Responding to An Emergency Alarm/Call................................... 17

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MCC 7500 Dispatch Console Elite Administrator Flipbook

USING THE ELITE DISPATCH SCREEN

Typical Dispatch Window:
Title Bar
Menu Bar
Toolbar
Clock
Folder Tabs
Resources: Compressed and
Expanded
Auxio Resource
Multiselect/Patch Group Area
Activity Log
Status Line
System Status Display Region

MCC 7500 Dispatch Console Elite Operator Flipbook

SELECTING A RADIO RESOURCE

Select the desired resource by touching or clicking with the
left mouse button in the solid dark blue area of the radio
resource.
Selected Resource

Note: The border will change to green and the inside background
will turn white when selected.

Unselected Resource

MCC 7500 Dispatch Console Elite Operator Flipbook

EXPANDING AND COMPRESSING A RESOURCE

WINDOW
To conserve space on the screen, some resource windows
can be displayed in their Compressed mode hiding some
information.
To reveal or hide information, click the boxed Arrow button of
the resource.

When the flap is exposed, the arrow button points up

indicating that it is possible to compress the display.

When the flap is hidden, the arrow points down indicating

that the resource can be expanded to display concealed
features.

MCC 7500 Dispatch Console Elite Operator Flipbook

GENERAL TRANSMIT
General Transmit allows the operator to talk on the selected
radio resource(s).
To perform a General Transmit:
1. Select the radio resources to transmit on.
2. If no one else is speaking, speak into the microphone
by holding down the Transmit button on the toolbar or
microphone, or pressing the right footswitch pedal. The
red transmit icon appears on the selected resource
3. Release the Transmit button when done transmitting.
Note: It is important to monitor a private line before transmitting
to ensure that the transmission does not accidentally
override an existing call.

MCC 7500 Dispatch Console Elite Operator Flipbook

INSTANT TRANSMIT
To do an Instant Transmit:
1. Transmit and speak into the microphone by holding
down the Transmit button on the resource. The red
transmit icon appears on the resource.
2. Release the Instant Transmit button when finished.
Use Instant Transmit to:

Transmit to a resource, but not change the resource

that is selected.

Override an existing conversation by another

dispatcher.

MCC 7500 Dispatch Console Elite Operator Flipbook

SAFETY INSTANT TRANSMIT

If a Transmit button is protected with the Safety Switch,
follow these steps to transmit to a protected resource:
1. Click the Safety Switch button from the toolbar or select
Safety Switch from the Features menu.

Safety Switch Toolbar Button

2. Observe that the Safety Instant Transmit button on the

resource changes to the regular Instant Transmit button.
3. Click and hold the Safety Instant Transmit button within
five seconds.
Safety Instant Transmit Button

4. Speak into the microphone.

5. Release the Safety Instant Transmit button when
finished.

MCC 7500 Dispatch Console Elite Operator Flipbook

FREQUENCY/PRIVATE LINE SELECT

If a resource is equipped with multiple frequencies, the
desired frequency can be selected from the
Frequency/Private Line drop-down list prior to transmitting
on the resource.
Frequency Select

Private Line Select

MCC 7500 Dispatch Console Elite Operator Flipbook

ADJUSTING THE VOLUME OF A RESOURCE

To adjust an individual resources volume:
1. Expand the resource, so that the volume control is
visible.
2. Slide the volume control in either direction to adjust the
volume, or click on the volume bar to move the control
(0=lowest, 7=highest). The Microhelp line at the bottom
of the resource window displays the new volume
setting.
Note: The overall volume of each speaker can be adjusted by
using the volume knob located on each speaker.

MCC 7500 Dispatch Console Elite Operator Flipbook

ALL MUTE
To mute all unselected audio:
1. Press the All Mute button.
Note: This will mute the unselect audio for a preprogrammed
time period (default is 30 seconds).
2. Press the All Mute button again to unmute the audio,
or when the muting time is complete, the unselected
audio returns to its previous level.

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MCC 7500 Dispatch Console Elite Operator Flipbook

STACK USAGE
The Stack consists of two columns and displays the most
recent incoming calls on a resource. The calls are listed in
chronological order with the newest entry at the top.
The left-hand column displays the alias of the radio
initiating an inbound call, or if an alias is not defined, the
subscriber ID of the radio is displayed.
The right-hand column can show up to six types of
information, depending on how the Stack has been
configured in the Elite Admin.
Click the mouse in the right-hand column to toggle the
information being displayed among the following six
choices: Status, Time, Zone, Zone ID, Site, and Site ID.

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MCC 7500 Dispatch Console Elite Operator Flipbook

DELETING STACK ENTRIES

To delete a Stack entry:

Single Stack

1. Use the mouse to highlight the Stack entry to be

deleted.

Inactive Delete Single Stack Entry button

Note: Observe that the inactive Delete Single Stack Entry or

Delete Entire Stack Entry toolbar button will change to
active.
Active Delete Single Stack Entry button

2. Press the Delete Single Stack Entry or Delete Entire

Stack Entry button, or select Delete Single Stack
Entry or Delete Entire Stack Entry from the Features
menu to delete the selected entry.

Entire Stack

Inactive Delete Entire Stack button

Note: You have five seconds or the time set in registry to do so. If
you do not delete within the interval, you must select the
Stack entry again.
3.

Active Delete Entire Stack button

Switching folders or activating other windows, will

cause an active Delete Stack Entry button to become
inactive and the corresponding menu entry to disable.
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MCC 7500 Dispatch Console Elite Operator Flipbook

ACTIVITY LOG
The Activity Log is a floating window that maintains a
record of the most recent call activity.
Show Activity Log Button

To respond to entries in the Activity Log:

1. Open the Activity Log by clicking on the Show
Activity Log button on the Toolbar.
2. Select the call in the Activity Log window. A view
of the resource appears above the Activity Log
display.
3. Perform operations on the resource as desired.
4. To change the displayed resource, select another
call from the log.

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MCC 7500 Dispatch Console Elite Operator Flipbook

SECURE (ENCRYPTION)
When transmitting on an encrypted resource the lock
symbol will illuminate to indicate that the transmission is
coded/secure.

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MCC 7500 Dispatch Console Elite Operator Flipbook

END EMERGENCY TONES

To turn off the Emergency Tones for all the emergencies
currently active at the console, click the End Emergency
Tones button on the toolbar.
End Emergency Tones Button

This discontinues the tones, but does not acknowledge or

end, the emergency state of any of the events that triggered
the Emergency Tones. The border remains flashing.

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MCC 7500 Dispatch Console Elite Operator Flipbook

RECEIVING AN EMERGENCY ALARM/CALL

When you receive an Emergency Alarm/Call:

Emergency tones are heard on the Console speaker.

The volume of the resource is automatically set to

maximum.

The resource border flashes red.

Depending on the type of emergency, the status line in

the Resource Header displays Emerg Alarm or Emerg
Call.

Depending on the type of emergency, the Stack and the

Activity Log displays Emerg Alarm or Emerg Call in
red.

For each Emergency Alarm received at an operator

position, a continuous emergency tone is generated.

Clicking on the flashing icon will silence the alarm, but not
acknowledge the alarm.

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MCC 7500 Dispatch Console Elite Operator Flipbook

RESPONDING TO AN EMERGENCY ALARM/CALL

1. Click the Emergency button on the resource window to
display the Emergency QuickList.
2. Select the entry to be acknowledged in the Emergency
QuickList.
3. Click the Acknowledge Emergency button to handle the
Emergency Alarm/Call.

This ends the emergency tone for that particular

emergency entry at all consoles.

A green check mark is placed next to the Unit ID

entry in the QuickList, and also next to the
corresponding entries in the Stack and Activity Log.

The border of the resource window stops flashing.

4. Click and hold the Transmit button to talk to the radio

that sent an Emergency Call.

Acknowledge Emergency Button

5. Press the Knockdown button to end the emergency. The

border will change back to original color before the emergency.

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MCC 7500 Dispatch Console Elite Operator Flipbook

Emergency Knockdown Button

SELECT A MULTISELECT GROUP

Placing several of the resources into a Multiselect Group
allows you to transmit on all of them simultaneously.

FIRE

POLICE

Utility

To add resources to a Multiselect Group:

Fire

1. Select the Multiselect (Msel) Group folder for the group

you want to create.

Police

Note: The border around the group window turns green when
selected.
2. Press the Multiselect Edit button.
3. Select the resource(s) you want to add to the group by
clicking on the solid blue area of the radio resource.
Note: The resource turns white with a green border when selected.
You cannot include a telephone resource in a Multiselect
Group.

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MCC 7500 Dispatch Console Elite Operator Flipbook

Utility
Fire
Police

4. Transmit with the Transmit button on the toolbar or

microphone or press the right footswitch pedal to
broadcast across your Multiselect Group. To transmit on
just one of the resources in your Multiselect use the
Instant Transmit

FIRE
Utility

POLICE

Fire
U tility

OR

Police

Press the Multiselect Edit button again to save and

close the Multiselect group. Transmit on the saved
Multiselect Group when needed by pressing the
Multiselect Transmit button

To remove resources from a Multiselect Group:

1.

While in edit mode delete the Multiselect Group by

deselecting the resources on your screen, then exit edit
mode.

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MCC 7500 Dispatch Console Elite Operator Flipbook

Fire
Police

SELECT A PATCH GROUP

A Patch Group is a group of linked resources that allows
radio users to communicate with each other while on
separate resources or systems. During the duration of time
that the patch is built all resources in the patch will act as one
resource. When the dispatcher transmits on one of the
resources in the patch the transmission will go across all the
resources. When the radio user transmits on one of the
resources in the patch it will go across all the resources.
1. Select the Patch Group folder for the group you want to
create.
Note: The border around the group window turns blue when
selected.
2. Press the Patch Edit button.
3. Select the resources you want to add to the group by
clicking in the dark blue area of the resource.
4. Select the Patch Edit button again to exit the Edit mode.

Patch Edit

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MCC 7500 Dispatch Console Elite Operator Flipbook

Patch Transmit

5. Press the dedicated Patch Transmit button or use any

transmit method on one of the resources in your patch to
transmit on the patch you have created.
6. To remove the Patch follow the steps above.

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MCC 7500 Dispatch Console Elite Operator Flipbook

OUTBOUND SIGNALING USING THE QUICKLIST

The QuickList is used to specify the desired radio to establish
a communication link. The QuickList provides two modes to
select a radio, by Unit Alias, and by manually entering the
Unit ID. The modes are toggled by pressing the 1-9/A-Z
button in the QuickList.
Selection by Unit Alias:
1. Press the Send button to transmit the corresponding
signaling feature with which the QuickList is associated.
Selection by Unit ID:
1. Press the numbered buttons to specify the Unit ID of the
radio you are going to signal.
2. Press the Send button to transmit the corresponding
signaling feature with which the QuickList is associated.

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MCC 7500 Dispatch Console Elite Operator Flipbook

SEND TO A CALL ALERT

To send a Call Alert Page from the operator position:
Call Alert Button

1. Press the Call Alert Page button

2. A QuickList will appear.
3. Select an Alias/Unit ID, or manually enter the Radio ID
number of the recipient of the Call Alert Page.
4. Press the Send button.

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MCC 7500 Dispatch Console Elite Operator Flipbook

INITIATE A PRIVATE CALL

To initiate a Private Call:
1. Press the Private Call button

2. A QuickList will appear. Select either the Alias or the ID,

or manually enter the Radio ID of the recipient of the
Private Call.
3. Press the Send button. A green LED will flash in the top
left corner of the Private Call button, and Private Call
will display in the status line.
4. When the called party answers, the green dot will no
longer flash.
5. Use any method of transmit to communicate with the
called party.
6. Press the Private Call button to hang up.

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MCC 7500 Dispatch Console Elite Operator Flipbook

CHANNEL MARKER
The Channel Marker feature allows you to send a tone across a
selected Channel or Talkgroup which will occur every 10 seconds
until terminated.
To initiate the Channel Marker:
1. Select the radio resource on which you wish to place a channel
marker.
2.

Press the Channel Marker button.

To end the Channel Marker:

1.

Press the Channel Marker button.

Channel Marker

Note: Channel Marker only works on the currently selected channel. If a

new channel is selected the channel marker tone will follow.

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MCC 7500 Dispatch Console Elite Operator Flipbook

ALERT TONES
The Alert Tone feature allows you to send a preprogrammed tone
across a selected Channel or Talkgroup.
To send an alert tone:
1. Select the desired resource upon which you wish to transmit
the alert.
2. Locate the Alert Tones button in the toolbar and press the
down arrow to reveal the available Alerts in the drop-down box.

1
2

3. Highlight your desired alert with your choose button.

4. Press and hold the Transmit button on the Alert Tone button
to send the alert.
Note: You may send alert tones to the selected resource for as long as you
hold down the Alert Tones button. The lightning bolt on the button
will turn red when you are transmitting.

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MCC 7500 Dispatch Console Elite Operator Flipbook

Alert Tones

PAGING/FIRE TONES
Paging refers to sending Fire Tones, This is not alphanumeric
paging. Tone paging allows you to send notification to those in the
paging group.
There are five paging options:

Quick Page

Checklist Page

Standard Page

Resend Page

Abort Page

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MCC 7500 Dispatch Console Elite Operator Flipbook

QUICK PAGE
The System Administrator must set up the alias resource before
this option is available. Once it is set up, pressing the desired
resource would send a predetermined paging code to that resource.
To send a Quick Page:
1. Click on the pager on the Page Resource button to
immediately send a page to that resource.
2. When the page is successfully sent a
within the Page Resource button.

Page Resource Button

symbol will appear

symbol will appear within the Page

3. If the page failed a
Resource button. Any failed pages will have to be resent.

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MCC 7500 Dispatch Console Elite Operator Flipbook

CHECKLIST PAGE
This sends pages to a collection of page resources.
1. Enter Checklist Page mode by pressing either the Checklist
button on the toolbar or menu item.
2. Select resources from the folder(s) by using the left mouse
button to highlight the Page Resource to be included in the list.
The background of the selected resources become white to
indicate it is included in the Checklist.

Checklist Page Button

3. Once you have selected the desired resource(s), press the

Send Page button on the toolbar to page the resources.
Send Page Button

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MCC 7500 Dispatch Console Elite Operator Flipbook

STANDARD PAGE
This method performs checklist paging differently.
1. Enter Standard Page mode by pressing either the Standard
Page button on the toolbar or menu item.
2. Select resources from the left column and press the arrow
button to place them in the right column to send. To remove
any unwanted paging resources from the right column select
them and press the arrow button to move them back to the left
column.
3.

Once you have populated the right column with the desired
resource(s), press the Send button within the window.

4. Standard Page mode also allows you to enter a destination

RAC if you need to steer the page to a particular repeater other
than the one setup in the system. New pagers may also be
added if they have not yet been setup in the system.

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MCC 7500 Dispatch Console Elite Operator Flipbook

Standard Page Button

RESEND PAGE
1. If any pages attempted are unsuccessful, press the Resend
Page button. All unsuccessful pages will be resent.
ABORT PAGE
1. To cancel a page at any time, press the Abort Page button.
Pressing the Abort Page button while the pages are in the
process of being sent will only terminate those pages which
have not yet transmitted. Once the
appears on the Page
Resource button the page has been sent and it cannot be
aborted.

Resend Page

Abort Page

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MCC 7500 Dispatch Console Elite Operator Flipbook

WORKING WITH AUXIOS

On the screen, Auxios (Auxiliary Inputs and Outputs) are the
small white buttons with pictures that represent two different
states. Depending on how your system administrator
configures individual auxios, your auxio buttons may do the
following:
1. Toggles the state on/off with each click. These are called
Latching Output Auxios.
2. Changes the state as long as you hold down the Auxio
button, and reverts back to the original state when you
release it. These are called Momentary Output Auxios.
3. Turns itself off when you turn on another auxio in the
same group. These are called Interlocking Auxios.
4. Shows the status of remote devices monitored by your
console. You cannot change the status of the remote
device. These are called Input Auxios.

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MCC 7500 Dispatch Console Elite Operator Flipbook

AUXIO SAFETY
The system administrator may have configured some auxios
so that the operator must actuate a Safety Switch before the
auxios status can be changed. This is to prevent the operator
from accidentally changing the status of certain especially
important auxios, such as the ones that open entrance doors
or sound alarms.

Safety Switch Button (inactive)

Safety Switch Button (active)

To change the status of an auxio protected by the Safety

Switch:
1. Click the Safety Switch button from the toolbar, or select
Safety Switch from the Features menu. The icon on the
toolbar turns from red to green.

Safety-Protected Auxio

2. The Safety Switch protected Auxio button changes to its

normal state.
3. Select the desired auxio within five seconds.
Auxio in its Normal State

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MCC 7500 Dispatch Console Elite Operator Flipbook

REPEAT CONTROL
Repeat Control is a feature that allows a console to determine
whether audio received from the base station is repeated to
other subscriber units, or whether those received calls will
only be heard at console positions. Under normal repeat
operation, a mobile's audio is repeated to other subscriber
units.
Clicking the Repeat Control button on a resource toggles the
function on or off.

When the feature is on, the button shows two sets of

wave lines: one being received by the tower, and another
being repeated leaving the tower.
When the feature is off, only one group of waves is
shown reaching the tower but they are not emanating
from the other side.

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MCC 7500 Dispatch Console Elite Operator Flipbook

Repeat Disabled

Repeat Enabled

VIEWING THE RESOURCE STATUS

The Resource Status feature is used to inform the operator
of the availability of a resource.
Resource not available:
When a resource is not available for use, the Resource
Not Available indicator appears in the resource window.
The operator cannot perform any actions on the resource.

Resource Not Available indicator

Resource partially available:

When the resource is partially functional the Resource
Partially Available indicator appears in the resource
window. The operator may be able to perform limited
operations on the resource.

Resource Partially Available indicator

When the resource becomes fully functional the indicator is

removed.

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MCC 7500 Dispatch Console Elite Operator Flipbook