Risk Management Maturity Report
Risk Management Maturity Report
Risk Management Maturity Report
SAMPLE COMPANY
www.iirmglobal.com
TABLE OF CONTENTS
1. INTRODUCTION
1.1 Background to the Assessment
1.2 Assessment Methodology
1.3 Desk-Based Review of Documentation
1.4 Overview of the Risk Management Maturity Model (RMMM)
SAMPLE COMPANY
1. INTRODUCTION
1.1 Background to the Assessment
Sample Company is a leading UK construction company. Sample Company has selected IIRM to carry out an external review of its risk management maturity
on an annual basis. This is the third such assessment.
Use of IIRM Risk Management Maturity Model (RMMM) to support the assessment.
Desk-based review of Sample Companys risk strategy, risk policy, risk registers and other documents relevant to the risk management.
Meetings with Sample Company management and staff involved in risk management across the organisation.
Assessment of eight core areas with each category having an individual assessment that is then aggregated to provide an overall risk maturity rating for
the organisation.
SAMPLE COMPANY
Core Areas
RMMM covers the following eight core areas with each category having an individual assessment that is then aggregated to provide an overall maturity
level:
1.
2.
3.
4.
5.
6.
7.
8.
Risk context
Risk culture
Risk identification
Risk assessment
Risk treatment
Communication and reporting
Review
Risk management systems
SAMPLE COMPANY
Level
1
2
3
4
5
Level Name
Description
Very Basic
Basic
Emerging
Mature
Advanced
Score %
1. Very Basic
1-20
2. Basic
3. Emerging
21-40
41-60
4. Mature
61-80
5. Advanced
81-100
SAMPLE COMPANY
Descriptor
The organisation has minimal or no awareness and understanding of risk management. Risk
management is performed on an ad hoc basis by individuals. No processes in place.
Risk management applied inconsistently with limited standardisation. Some formal processes in place.
A risk management framework exists with defined and documented risk management principles. Risk
management applied consistently throughout the organisation. Not all processes have been fully
implemented.
The organisation is proactive in risk management. Risk management is consistently and fully
implemented across the organisation. Key risk indicators are used for major risks. Risk management
processes are monitored and reviewed for continuous improvements.
Risk management is considered a value driver and is proactively used for day-to-day decision-making
and pursuit of opportunities. KRIs and predictive risk analytics are proactively used to identify and
monitor risks. Advanced and sophisticated risk management processes are used.
Basic (Level 2)
Emerging (Level 3)
SAMPLE COMPANY
Mature (Level 4)
Advanced (Level 5)
Context
1.1
1.2
1.3
1.4
1.5
1.6
The board and executives have expressed their support for a risk management programme.
The organisation has identified a person who will be responsible for implementing and controlling risk management.
The risk manager (or equivalent) has reasonable access to staff and management personnel across the organisation.
The organisation has identified its internal and external stakeholders.
The organisation has a documented ERM Strategy.
The risk process is integrated with other organisational planning processes - for example, risks are considered during the strategic planning,
budgeting and audit planning processes.
The risk committee (or equivalent) and the board have approved the risk strategy.
The organisation has agreed what types and levels of risks are acceptable (Risk appetite/tolerance).
There is a clear organisational strategy (or objectives) articulated for the organisation.
A risk policy has been defined.
The risk committee (or equivalent) and the board have approved the risk policy.
The organisation has defined risk management roles and responsibilities.
The job descriptions for the organisation include responsibilities for risk management.
The organisation has an existing risk profile/ risk register.
The current approach to risk recording and reporting is meeting organisational needs.
The organisation has defined categories of risk relevant to the organisation and industry.
The risk categories reflect all strategic and operational risk areas of the business.
The organisation has defined and agreed a likelihood scale to assess the potential for risks to occur throughout the organisation.
The organisation has defined and agreed a consequence scale to help assess risk impacts across the organisation.
The organisation's consequence scale describes both financial and non-financial impacts.
The risk management framework considers the effectiveness of controls or risk treatments.
There is an agreed template or format for recording risks and risk treatment information (a risk register).
A mechanism is in place to identify, assess, treat and review risks on projects.
There is an agreed format/template for reporting on risk.
There is a process and/or template where new risks can be recorded.
1.7
1.8
1.9
1.10
1.11
1.12
1.13
1.14
1.15
1.16
1.17
1.18
1.19
1.20
1.21
1.22
1.23
1.24
1.25
SAMPLE COMPANY
Key characteristics
2
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
2.10
2.11
2.12
3
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
3.9
3.10
3.11
Culture
Key characteristics
The mission, vision, and purpose of the organisation promote a culture of risk-awareness.
Risks are managed on a day-to-day basis as part of the application of organisational values.
Risk management systems and processes enable effective and efficient risk management.
The process for managing risk has been/is integrated with day-to-day processes.
The structure enables risk-based decision-making without bureaucracy, making jobs easier and facilitating better outcomes.
Leadership skills and attributes around risk management are fostered, rewarded and implemented across the business.
Poor behaviours or practices around risk management are not tolerated by leaders.
Jobs have been designed to reflect risk management and risk policies.
Various job definitions include the performance expectations around risk management.
The accountabilities with regard to risk and risk management have been clearly articulated.
There is a clearly articulated consensus around desired behaviours across the business.
Desired behaviours are modelled by leaders and workers are responsive to these behaviours.
Risk Identification
Key characteristics
The executive and board have considered risks relating to the achievement of key organisational goals and objectives.
Research has been performed to understand common industry-specific risks.
A risk brainstorming workshop (or workshops) has been conducted.
Information has been gathered from different sources to identify risks.
The organisation has applied a set of risk identification tools and techniques.
The organisation has used risk categories for comprehensiveness.
People with appropriate knowledge have been involved in identifying possible risks.
The organisation has documented all identified risks.
The organisation has documented the risk identification process.
The organisation has assessed the effectiveness of the risk identification process.
The organisation has identified the risk drivers for identified risks.
SAMPLE COMPANY
4
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.9
4.10
4.11
5
5.1
5.2
5.3
5.4
5.5
5.6
5.7
5.8
Risk Assessment
Key characteristics
The organisation has considered the history of events and incidents in the organisation during the risk assessment process.
Existing controls have been identified and evaluated for risks during the risk assessment process.
The perceived effectiveness of controls has been assessed by a person who understands the risk and the controls in place.
The risk register is updated throughout the year to reflect changes in risks.
The organisation has determined the risk likelihood for the identified risks.
The organisation has determined the risk impacts for the identified risks.
The organisation has ranked the risks based on the outcome of the risk assessment process.
The organisation has developed a list of priority risks.
The organisation has considered the overall risk profile.
The Key Risk Indicators (KRIs) have been defined and agreed for key risks/ risk areas.
The organisation has documented the risk assessment process.
Risk Treatment
Key characteristics
It is clearly specified who is accountable for every identified risk (the 'risk owner').
It is clearly specified who is accountable for each control and action to treat the risks.
The organisation has identified possible actions/treatment plans that could help to reduce the risk level.
The benefits of a treatment approach have been compared to the potential cost of the risk to determine the appropriateness of the treatment
strategy.
Risk treatment plans or action plans have been documented and approved for important risks.
Due dates/completion dates have been agreed for risk treatment actions and plans.
The organisation's physical assets are appropriately insured.
A Business Continuity Plan (BCP) is in place for critical organisational functions/processes.
SAMPLE COMPANY
6
6.1
6.2
6.3
6.4
6.5
6.6
6.7
6.8
6.9
6.10
6.11
6.12
6.13
6.14
6.15
6.16
6.17
Key characteristics
SAMPLE COMPANY
10
Review
Key characteristics
7.1
7.2
7.3
The organisation reviews current risk management context to ensure it remains aligned to the strategic intent of the organisation.
7.4
7.5
7.6
7.7
7.8
7.9
7.10
7.11
The risk process follows the steps described in the risk management framework.
An internal audit function/process is in place.
The internal audit function or equivalent reviews risk management processes.
Internal auditors focus their time and efforts on the most critical risks recorded in the risk register.
The organisation tracks the changes in risk levels over time, in order to understand trends/changes in risk levels.
The risk policy has been reviewed within the last year.
The risk committee (or equivalent) and the board have reviewed the risk strategy.
The organisation detects changes in external and internal context, including changes to the risk itself which may require revision of risk treatments
and priorities.
The organisation ensures that all risk control and treatment measures are effective in both design and operation.
7.12
8
8.1
8.2
8.3
8.4
8.5
8.6
8.7
8.8
8.9
Key characteristics
SAMPLE COMPANY
11
8.10
8.11
8.12
8.13
8.14
8.15
8.16
8.17
8.18
8.19
8.20
8.21
8.22
8.23
8.24
8.25
8.26
8.27
8.28
8.29
8.30
8.31
8.32
8.33
8.34
8.35
The system maintains an audit trail of changes to risk information over time, notably previous risk assessment scores.
The system allows multiple users to access the data.
The system can be accessed via the web or intranet.
Multiple risk drivers (causes) can be linked to one or more risks.
Multiple impacts can be linked to each risk.
A risk can be linked to more than one area of the business.
A single risk can be rated by more than one person.
Risks can be assessed at both an inherent and residual level.
'Near-miss' information is recorded by the system.
The system supports the comparison of alternative mitigation strategies.
The system allows the user to define thresholds or rules for escalating risks.
Multiple risk treatments or action plans can be linked to a risk or risks.
More than one person can be allocated responsibility for a specific risk or risk treatment.
Risk events or incident costs can be associated with a specific risk or risks.
Dates for action plans/risk reviews etc. can be captured and reported on.
The system allows for KRIs to be defined and linked to specific risks.
The user can easily define or customise risk reports.
The system contains an appropriate range of pre-defined risk reports.
The system supports graphical reporting (heat maps, matrices, graphs).
Risks can be reported by business units.
Risks can be reported by responsible persons.
Risks can be reported by severity (likelihood and consequence).
Risk trends can be reported on based on historical or previous risk assessments.
The system allows the progress of risk treatment plans to be tracked and reported on.
Reminders can be sent to those responsible for risk treatments, for example via email.
Data can be exported from or exported to other applications.
SAMPLE COMPANY
12
SAMPLE COMPANY
13
The following graph illustrates the level of maturity against each core area within the Sample Company:
Summary Maturity Level by Core Areas
6
5
4
3
Year 1
Year 2
Year 3
0
Context
SAMPLE COMPANY
Culture
Identification
Assessment
Treatment
14
Communication
Review
Systems
The Risk Maturity Matrix Score based on the desk-based review of documentations and meetings with management and staff in relation to
each core area is as follows:
Previous Year
Score %
Risk context
Risk Culture
Risk identification
Risk Assessment
Risk Treatment
Communication & Reporting
Review
Systems
60
80
72
40
92
52
36
76
40
72
70
35
80
45
29
64
Emerging
Mature
Mature
Basic
Advanced
Emerging
Basic
Mature
3
4
4
2
5
3
2
4
Basic
Mature
Mature
Basic
Mature
Emerging
Basic
Mature
2
4
4
2
4
3
2
4
64
55
Mature
Emerging
Core Areas
Current Year
Level
Previous Year
Level
The overall Risk Maturity Matrix Score for the Sample Company is 64. This score translates into an overall risk maturity level of 4 (Mature).
SAMPLE COMPANY
15
Basic (Level 2)
Emerging (Level 3)
SAMPLE COMPANY
Advanced (Level 5)
60
80
72
40
92
52
36
76
Overall Level
Scale: %
Mature (Level 4)
64
12
16
20
24
28
32
36
40
44
48
52
16
56
60
64
68
72
76
80
84
88
92
96
100
Score
Level
60
80
72
40
92
52
36
76
Emerging
Mature
Mature
Basic
Advanced
Mature
Basic
Mature
3
4
4
2
5
4
2
4
64
Mature
Maturity Level
Maturity Score
Emerging (3)
60
Summary Observations
Based on desk based review performed and meetings carried out;
SAMPLE COMPANY
17
Maturity Level
Maturity Score
Mature (4)
80
Summary Observations
Based on desk based review performed and meetings carried out;
The mission, vision, and purpose of the organisation promote a culture of risk-awareness.
Risk management systems and processes enable effective and efficient risk management.
Jobs have been designed to reflect risk management and risk policies.
Desired behaviours are modelled by leaders and workers are responsive to these behaviours.
SAMPLE COMPANY
18
Risk Identification
Maturity Assessment Date
05/11/2015
Maturity Level
Maturity Score
Mature (4)
72
Summary Observations
Based on desk based review performed and meetings carried out;
SAMPLE COMPANY
19
Risk Assessment
Maturity Assessment Date
Maturity Level
Maturity Score
Basic (2)
40
05/11/2015
Summary Observations
Based on desk based review performed and meetings carried out;
The organisation has considered the history of events and incidents in the organisation during the risk assessment process.
Existing controls have been identified and evaluated for risks during the risk assessment process.
The organisation has determined the risk likelihood for the identified risks.
The risk register is updated throughout the year to reflect changes in risks.
The organisation has developed a list of priority risks.
The organisation has documented the risk assessment process.
SAMPLE COMPANY
20
Risk Treatment
Maturity Assessment Date
05/11/2015
Maturity Level
Maturity Score
Advanced (5)
92
Summary Observations
Based on desk based review performed and meetings carried out;
SAMPLE COMPANY
21
Maturity Level
Maturity Score
Emerging (3)
52
Summary Observations
Based on desk based review performed and meetings carried out;
SAMPLE COMPANY
22
Review
Maturity Assessment Date
Maturity Level
Maturity Score
Basic (2)
36
05/11/2015
Summary Observations
Based on desk based review performed and meetings carried out;
SAMPLE COMPANY
23
Maturity Level
Maturity Score
Mature (4)
76
Summary Observations
Based on desk based review performed and meetings carried out;
SAMPLE COMPANY
24
The job descriptions for the organisation should include responsibilities for risk management.
The risk categories should reflect all strategic and operational risk areas of the business.
The organisation's consequence scale should describe both financial and non-financial impacts.
Risks should be managed on a day-to-day basis as part of the application of organisational values.
The structure should enable risk-based decision-making without bureaucracy, making jobs easier and facilitating better outcomes.
It is advisable that Poor behaviours or practices around risk management should not be tolerated by leaders.
Jobs should be designed to reflect risk management and risk policies.
SAMPLE COMPANY
25
Existing controls should be identified and evaluated for risks during the risk assessment process.
The risk register should be updated throughout the year to reflect changes in risks.
Consider the overall risk profile.
SAMPLE COMPANY
26
The benefits of a treatment approach should be compared to the potential cost of the risk to determine the appropriateness of the treatment strategy.
Risk treatment plans or action plans should be documented and approved for important risks.
Due dates/completion dates should be agreed for risk treatment actions and plans.
SAMPLE COMPANY
27
System should allow to rate a single risk by more than one person
Risks should be reported by business units as well.
Risk trends should be reported on based on historical or previous risk assessments.
The system should allow tracking the progress of risk treatment plans.
SAMPLE COMPANY
28
Very Basic
Basic
Emerging
Mature
Advanced
Standard
Bronze
Silver
Gold
Platinum
The overall Risk Maturity Matrix level for the Sample Company is Level 4 (Mature). Sample Company has achieved Investors in Risk Management Gold
status accreditation.
SAMPLE COMPANY
29
SAMPLE COMPANY
30
This document provides general information. The information contained in this document does not constitute advice and should not be relied
upon as such. Professional advice should be sought prior to actions being taken on any of the information.
Investors in Risk Management (IIRM) disclaim all responsibility and liability arising from anything done or omitted to be done by any party in
reliance, whether wholly or partially, on any of the information. Any party that relies on the information does so at its own risk.
2015 Investors in Risk Management Limited.
Registered Office: Investors in Risk Management Limited, 3 Oswin Road, Leicester, LE3 1HR
www.iirmglobal.com