Liftoff Satellite Careers

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Liftoff

Careers in
Satellite, the
Worlds First
and Most
Successful
Space Industry
For students and
recent graduates
looking for careers
in engineering,
technical, sales,
marketing or finance
that are literally out
of this world.


Researched and written by Dan Freyer, Adwavez Marketing. Edited by
Robert Bell and Orly Konig-Lopez, SSPI.
Copyright 2010 by the Society of Satellite Professionals International

Acknowledgments
We would like to thank the following individuals for the generous donation of their time and
expertise to the writing of this guide.

Julie Bettinger, iDirect

Derek Edinger, Space Systems/Loral

Anna Fry, CapRock Government Solutions

Chris Hoeber, Space Systems/Loral

Jonas Johnson, Economic Research Institute

Valierie Junger, Space Systems/Loral

Nikola Kromer, iDirect

Wendy Lewis, Space Systems/Loral

Cheryl Nishimura, DIRECTV

Melodee Paul, Keystone Enterprise Services

Tony Roberts, Disney

Peter Semenach, CapRock Government Solutions

Balachander Srinivasan, iDirect

We gratefully acknowledge the support of CapRock Communications for the publication of Liftoff.
CapRock delivers uncompromising communications
solutions to customers anywhere in the world. The
company's end-to-end solutions provide customers with
integrated fixed and mobile satellite communications and
network services. With nearly three decades of experience and projects completed in over
ninety countries, CapRock has become the trusted leader for reliable communications to remote
and harsh environments. More information: www.caprock.com.

Cover photo courtesy of Arianespace.

Liftoff

Table of Contents
Foreword

1. You Use Satellites Every Day

2. Getting to Know the Industry

3. Getting a Job in the Satellite Industry

11

4. Career Paths in the Satellite Industry

14

5. Career Tips from Industry Pros

27

6. Learning More About the Business

32

SSPIs educational and


professional development
mission is underwritten by:

Foreword
By Tom Eaton, President, CapRock Government Solutions
The very idea of building a career in the satellite industry was a novel one almost thirty years
ago, when a group of forward-thinking colleagues decided to define themselves as satellite
professionals and establish the Society of Satellite Professionals International (SSPI). Since that
time, the satellite industry has grown significantly and afforded many professionals, including
myself, with exciting opportunities and life experiences that others outside the satellite sector
could only hope to be part of.
Today, our industry employs a few hundred thousand individuals and yet there is no guide,
no publication that deals with careers in satellite. Although there are excellent books about the
history of our industry, and a constant stream of information on technological and business
developments, no materials exist that are focused on career opportunities in this exciting field.
Until now.
The idea for this project came as a result of industry leaders who focused their time and
efforts on one core mission to promote career development in the satellite sector. It was
decided that more needed to be done to encourage college and post-graduates to learn about
the rewarding opportunities that satellite offers.
The task for the writers was this: highlight a diverse group of functional career paths from
engineering, to sales, to marketing, to operations and include a variety of industry perspectives and stories. If this toolkit succeeds in its mission, it will spark the imagination of potential
industry newcomers and start them on a journey toward pursuing career options in the satellite
industry.
While this new publication is designed to help beginning professionals understand the types
of career opportunities that are available, we hope that even seasoned professionals will find it
interesting and informative. Liftoffs industry primer section gives an excellent introduction to
the landscape of companies in different parts of the industry. Professionals in a variety of roles
share personal experiences, insights and lessons learned, offering thoughtful advice on what has
helped shape their career successes. You will also learn how they got their start and what they
enjoy about their work.
This publication owes thanks to many. The support of SSPIs board of directors, national
and chapter leaders, and volunteers made this possible. The toolkits editor and SSPI Executive
Director, Robert Bell, along with principal author and researcher Dan Freyer, have done an
excellent job covering the galaxy of satellite careers in just a little space. Thanks are also due to
all of the organizations noted in the acknowledgments and the interviewees who generously
shared their time in contributing to this project.
On behalf of CapRock Government Solutions and its team of dedicated satellite professionals, some of whom have contributed to this publication, I am honored to be associated with
Liftoff. CapRock is deeply committed to the future of this industry and to the goal of ensuring
that the industry and its customers will have access to the best possible workforce in the future.
As President of CapRock Government Solutions, Mr. Eaton is responsible for overseeing the growth
and direction of the government services business for global communications provider, CapRock
Communications. Prior to joining CapRock in 2007, he served as President of G2 Satellite Solutions, a
subsidiary of PanAmSat, providing communications solutions to the US and other governments. Mr.
Eaton has also headed global sales and customer support for Intelsat was co-founder and Vice
President of sales and marketing for Integrated Network Services, Inc. He holds an MBA from Mercer
University and a BA in Business Administration from the University of Georgia.

Liftoff

You Use Satellites Every Day


Really You Do

Watch TV? Pay by credit card to fill up your car, or to buy stuff at a store? Navigate with a GPS
unit in your car or built into your phone?
Every one of those applications uses satellite to do the job. You dont notice because the
spacecraft are so far away, they are not even a dot in the night sky. You have probably seen
satellite antennas on homes and commercial buildings, or maybe passed a teleport with multiple
antennas pointing to satellites orbiting the earth 22,500 miles or 36,200 kilometers away. And
with each passing year, those distant satellites are having a bigger impact on life here on Planet
Earth.

Every television program you see has spent time on a satellite, whether you watch it on
satellite TV, cable, over the air or on your computer or mobile gadget. Satellites are
part of the core network that distributes programming and advertising around the
world.

Every computer network, including the ones that run the Internet, gets the correct time
from the Global Positioning via Satellite (GPS) system that the US Air Force put into
orbit. Thats how networks stay in synch all around the world.

Speaking of the Internet, people around the


world depend on satellites to connect at
broadband speeds, because satellites can
reach places that are too expensive to wire
up. As the Internet goes really mobile
aboard ships, trains and airplanes, only
satellite can keep up.

When hurricanes, earthquakes and other


natural disasters strike, satellites are the
communications lifeline that saves lives.
After Hurricane Katrina in the US Gulf Coast,
the Red Cross sent volunteers into the field
with handheld computers. They gathered
data on the emergency, marking each note
with its location obtained from GPS. They
uploaded the data over a satellite link to the
Red Cross, which worked with Google to
produce online maps that emergency
responders used to coordinate their efforts
and get help where it was most needed.

What I like most about working in the


satellite industry is the challenge of
maintaining this single point-to-multipoint
transmission system and delivering our
content to a large population of viewers.
Working in the satellite industry and
broadcast environment provides
significant job gratification and
satisfaction. Tony Roberts, Disney

When the modern military deploys, whether


by air, land or sea, satellites provide their
eyes and ears. Armed forces use satellites
for surveillance, navigation, communications, and remote control of high-tech weapons like drone aircraft.

Satellites explore the galaxy and our own world. Scientific satellites like the Hubble
Space Telescope survey the farthest reaches of the universe, while earth observation
satellites give us the daily weather forecast, help farmers grow more food and gather
data on our changing climate.

The list goes on and on. If it were not for satellite technology, the world as you know it would be
a very different and much less interesting place.

A Global Growth Industry Hungry for Talent


There is a lot of talk these days about the space business. It may be about new and cheaper
ways to launch rockets. Or maybe it's about space planes like SpaceshipOne, spaceports being
built in the desert, or space tourism and space hotels. It's all good stuff. But when it comes to
real business in space, there is only one: the satellite business. It's the only one that makes
money today and has been making money for decades.
The satellite industry generated an estimated $144 billion in
sales around the planet in 2008.
The International Satellite
Directory from SatNews Publishers
lists over 5,500 companies in its
2009 edition. And those
companies are hungry for talent to
feed a business that is both stable
and growing, having nearly
doubled in size in only five years
from 2003 to 2008. Talent in
engineering, communications and
information technology, of course,
but also management, sales,
finance, marketing and many
other fields. Between 2003 and
2007, the US space industry of
which the satellite industry is a
part added about 12,000 jobs. According to a study published by the Satellite Industry Association (SIA) and Futron, the U.S. satellite industry added more than 2,000 jobs between 2006
and 2007, led by satellite services employment growth of 21 percent.
In the pages that follow, you will learn about the kinds of companies that make up the satellite industry, the major employers, and the career paths they offer. We will also tell you about
the industry groups, events, news media and recruiters that help you get inside the business and
learn more.

Liftoff

Getting to Know
the Industry

A wide range of business, entertainment and government applications make use of satellite
technology. Here is what they do with it.

What are satellites good for?


Voice/Video/Data
Communications

GPS/Navigation
Position Location

Earth Imaging/Remote
Sensing

Rural Telephony
News Gathering &
Distribution
Internet Trunking
Corporate VSAT
Networks
Tele-Medicine
Distance Learning
Mobile Telephony
Videoconferencing
Business Television
Broadcast and Cable
Relay

Timing
Search and Rescue
Mapping
Fleet Management
Security & Database
Access
Emergency Services

Pipeline Monitoring
Infrastructure Planning
Forest Fire Prevention
Urban Planning
Flood and Storm
Watches
Air Pollution
Management
Geospatial Services
Security and
Surveillance

Direct-To-Consumer

Broadband
Satellite Television
Satellite Radio
Interactive
Entertainment &
Games
Video & Data to
Handhelds

VOIP & IP Multimedia


Source: Satellite Industry Association Report, www.sia.org.

The industry includes companies across the value-chain that deliver services to support these
applications. Here are the major segments of the market. The chart on page 10 lists the major
companies in each segment.

Satellite Operators
The original concept for satellites first documented by science fiction writer Arthur C. Clarke
was a set of communications "space stations" in orbit. Communications is still the largest part of
the business, and the largest service providers in the industry are the owners and operators of
satellites in orbit. They fall into two categories:

Fixed Satellite Services (FSS) provide video, voice and data communications to fixed
locations, whether it is people's homes, rural telephone companies, gas stations or military bases. The top FSS companies worldwide are Intelsat, SES Global, Eutelsat and
Telesat. Newer players include Wildblue, Hughes and ViaSat.

Mobile Satellite Services (MSS), which provide communications to ships at sea, airplanes in flight, moving vehicles on land and people on the move. The top MSS companies around the world are Inmarsat, Globalstar, Iridium and Thuraya. Newer players
include Terrestar, Skyterra and ICO Global Communications.

Spacecraft and Rockets


Major companies in the industry manufacture satellites and launch them into space. Some companies do both. It is an extremely high-tech and high-risk business, because each satellite
represents an enormous investment of money and time.

Spacecraft Manufacturers take specifications from a satellite operator and, in a


highly collaborative process, turn them into a functioning spacecraft able to survive the
pounding of a rocket launching and serve 15-20 years in high Earth orbit. Major manufacturers include Boeing, Orbital Sciences, Northrop Grumman, Space Systems/Loral,
Alcatel, EADS Astrium, Lockheed Martin and Northrop Grumman.

Spacecraft Component Suppliers are vendors to the companies that engineer and
manufacture whole satellites. There are thousands of such engineering and manufacturing companies around the world. Global leaders include Ball Aerospace, Aeroject and
ComDev.

Launch Service Companies receive the satellite from the manufacturer and take
responsibility for putting it into orbit in working condition. Major launch service companies include Arianespace, International Launch Services, Orbital Sciences, the United
Launch Alliance and newcomer SpaceX.

Launch Vehicle Suppliers develop the rockets, with their complex engines, guidance
and control systems. Major providers include Aerospatiale, Boeing, Alenia Aerospazio,
Aerojet, Surrey Space Systems, Orbital Sciences, Lockheed Martin, Khrunichev and
EADS Astrium.

Satellite technology is an integral part of government and military


communications as a whole and is necessary to complete the communications
chain around the globe. As an engineer, it has been inspiring to see the new
technologies that use satellite communications. Google Earth and GPS are
examples of how the technology can evolve. GPS used to be military, but it is
now taken for granted by everyone. That continual renewal and innovation is
what's exciting about this industry to me.
Peter Semanach, CapRock Government Solutions

Ground Hardware and Software


Satellite owner/operator companies typically rely on other companies to provide services using
the bandwidth (or capacity) their satellites provide, and to supply and service the ground-based
equipment (or ground segment) used to communicate with satellites.
The ground-based technology used to transmit and receive signals represents about 28% of
the market pie in the satellite industry, according to SIA figures. It grew an estimated 34% in
2008. Players in this field include antenna manufacturers, communications hardware and software equipment manufacturers, and related technology suppliers and service companies.

Consumer Satellite Equipment. Direct-to-home satellite services such as DIRECTV


and DISH in the US rely on consumer electronics manufacturers including brands such
as Sony and Thomson for the supply of hardware for their consumer satellite receiver
and set-top-box systems. Leading manufacturers of this equipment around the world
include Thomson, Coship, EchoStar, Homecast, Humax, KAONMedia, Pace, Samsung,
TechniSat and Altech UEC. Key semiconductor suppliers include ALi, Broadcom, NEC,

Liftoff

NXP, STMicroelectronics and Zoran. A third group of suppliers offer high-cost satellite
phones for Inmarsat, Iridium and Globalstar, as well as low-cost GPS systems for cars,
boats and private aircraft.

Business and Data Communications Equipment. Companies and institutions like hospitals
often rely on networks employing VSAT technology
(very small aperture terminal) supplied by leading
companies such as Hughes, Gilat, iDirect and
others. The biggest VSAT users are retail stores,
banks and branch office networks, oil and gas
companies, and the cell phone industry, which uses
satellite to connect their towers in remote areas.
One of the latest applications is the delivery of
video advertising called digital signage to
stores and malls.

Broadband Terminals. Hughes and ViaSat are


leading manufacturers of broadband Internet terminals, as well as the communications suppliers of
Internet-via-satellite service. The HughesNet and
Wildblue services reached an estimated one million
US customers in 2010, and growth continues to accelerate. They offer broadband in places where
wired DSL or cable modem service is unavailable or very costly.

Broadcasting Equipment Suppliers. Comtech Radyne, Ericsson, Cisco, Harmonic,


Inc. and others supply the specialized video encoding, processing and transmission
hardware and systems for satellite broadest, news, cable television and direct-to-home
applications.

In addition to the hardware manufacturers, an even larger number of firms provide local
satellite antenna and equipment installation and maintenance. These companies employ trained
technicians to install and service consumer satellite equipment at your home, broadband satellite
terminals at rural businesses, and commercial VSAT-type networks at company sites around the
country, or around the world. Installation businesses can even be entrepreneurial sole
proprietorships.

Ground Segment aka Teleports


For every satellite operator with spacecraft in orbit, there are hundreds of ground-based companies that provide communications services using satellite bandwidth. They serve the global television and radio industries, telephone companies and Internet service providers, government
agencies, oil and mining companies, retailers and many other businesses. They integrate satellite into complex networks involving optical fiber, microwave, wireless and mobile technologies.
And they have become the world's leading experts in adapting Internet Protocol technology for
satellite applications and other uses never envisioned by the developers of IP. Major teleport
operators include Arqiva, GlobeCast, Globecomm, RRsat, Encompass Digital Media, CapRock
Communications and other members of the World Teleport Association
(www.worldteleport.org).

Who does what in the satellite industry?


Satellite Operators
Fixed Satellite Services

General Services

Intelsat
SES

Telesat
Eutelsat

Broadband

WildBlue (ViaSat)
Hughes

ASTRA

Private Networks

Hughes
Gilat

Spacenet

Satellite Television

DIRECTV
EchoStar

Sky
ASTRA

Satellite Radio

Sirius XM Radio

Worldspace

Mobile Satellite
Services

Voice & Data

Inmarsat
Iridium

Globalstar
Thuraya

Remote Sensing

Satellite Imaging

GeoEye
RapidEye

Spot Image

Satellite Manufacturers

Boeing
Northrup Grumman
Thales Alenia Space

Orbital Sciences
Alcatel
Lockheed Martin

Space Systems/Loral
EADS Astrium

Subsystem
Manufacturers

Ball Aerospace

Aerojet

ComDev

Launch Services

Arianespace
International Launch
Services

United Launch Alliance


Orbital Sciences

SpaceX

Vehicle Manufacturers

Aerospatiale
Boeing
Khrunichev

Alenia Aerospazio
Aerojet
Lockheed Martin

Surrey Space Systems


Orbital Sciences
EADS Astrium

Spacecraft and Rockets

Ground Hardware and Software


Network Equipment

iDirect
Cisco Systems

Harmonic
Comtech EF Data

Ericsson
Newtec

Satellite Antennas
including VSAT

Cobham Satellite
ASC Signal
AAE Systems

Patriot Antenna
Rockwell Collins
iDirect

Motosat
ATCi
ViaSat

Systems Integration

Globecomm Systems

Telecommunications
Systems

CapRock
Communiations

Magellan

TomTom

Telit

RRsat
Telecommunications
Systems
Emerging Markets
Communications

GPS Systems

Gamin

Satellite Television

EchoStar

Satellite Phones

Ericsson

Qualcomm

Satellite Radio

Pioneer

Sirius XM Radio

GlobeCast
Arqiva Satellite &
Media
Stratos Global

CapRock
Communications
Globecomm Systems
MTN

Ground Segment
Teleport Operators

10

Liftoff

Getting a Job in the


Satellite Industry

What are the opportunities in satellite?


How good is the pay and what kinds of
careers are available?
According to the U.S. Bureau of
Labor Statistics, the U.S. space industry
(of which satellite is a part) employs
more than 262,000 men and women in
41 states including the District of Columbia. From 2003 to 2007, the US space
industry added 12,000 jobs. According
to a study by the Satellite Industry Association, the year from 2006 to 2007 saw
the US satellite industry add 2000 jobs,
led by satellite services employment
growth of 21 percent.
The European space industry employs another 30,000. The 30 nations that make up the
Organization of Economic Cooperation and Development (OECD), which includes the US and
most European nations, reported space systems and rocket manufacturing employment of
120,000 in 2006. The European space industry alone employs about 30,000, and 70% of the
jobs are clustered within the four biggest European space industry firms.
Employment by country in Europe
by space market segment

Who Does What?


The satellite industry is technology-driven, no
doubt about it. According to a 2009 study by
SSPI, nearly 30% of all employees work in engineering, with corporate management following at
just under 20%, sales at 14% and operations at
13%. A 2009 report by the Space Foundation
notes that the employment levels for aerospace
engineers in the US needed to sustain anticipated
activity will be 10% greater in 2016 than a decade
earlier as engineers who joined the workforce in
the preceding 30 years retire. Other career paths
include marketing and public relations (7%), customer service (2%), and legal & regulatory (3%).

Getting Paid
Generally speaking, the satellite industry pays
well. A 2006 study by The Space Foundation reported that wages for space industry jobs are
more than double the US national average wage
for the private sector. Space industry jobs paid an
average annual salary of $88,092 in 2007, roughly

Country

Launchers

Spacecraft

Ground

Austria

47

254

Belgium

340

751

193

16

151

Denmark
Finland

77

76

France

2,749

8,692

201

Germany

1,686

2,822

454

14

27

1
659

Ireland
Italy

425

2,900

Luxembourg

26

Netherlands

40

304

116

Norway

54

82

119

Portugal

34

75

Spain

304

787

1,004

Sweden

119

522

Switzerland

550

193

United Kingdom
Total

3,073

355

6,337

20,560

3,405

Grand Total
30,302
Source: www.eurospace.com, ASD-Eurospace, facts & figures, 13th
edition, rev 1. July 2009, p. 15.

11

double the average salary of US professionals in


the private sector, where the comparable wage,
was $42,405 in the private sector. The table to
the right shows average annual space industry
wages by sector in the US, based on a survey
performed in 2006.

The top five states in terms of space industry average annual wages are the District of
Columbia, Maryland, Colorado, Massachusetts, and Virginia, based on 2007 data. All
five regions had average wages exceeding
$100,000.
The top five metropolitan areas in terms of
space industry average annual wages are
Boston, Denver, Dallas-Ft. Worth, the Los
Angeles-Long Beach metro area, and the San
Jose-Sunnyvale metro area. Salaries in the
Boston metro area exceeded $107,000, while
San Jose-Sunnyvale was the only one of the
five metro areas under $100,000 at $98,552.

Average US space industry wages by sector


Guided missile/space vehicle
manufacturing

$97,891

Satellite Telecommunications

$82,998

Other guided missile/space vehicle


parts

$76,760

Space vehicle propulsion units/parts


manufacturing

$70,054

Source: The Space Foundation, 2006 data.


European salaries
Guided Missiles/Space Vehicle Manufacturing
Work Experience
1 Year

10 Years

France (Euros)

Mean Salary

42,385

66,166

Italy (Euros)

32,904

51,429

UK (Pounds)

28,960

45,298

US (Dollars)

58,152

90675

Broadcasting/Wireless Communications Equipment (including


satellite antennas, manufacturing)
Work Experience
Mean Salary

1 Year

10 Years

France (Euros)

42,402

66,377

Italy (Euros)

32,844

51,519

UK (Pounds)

28,868

45,338

US (Dollars)

58,297

91,085

Source: data from the Economic Research Institute (ERI) Salary Assessor;

http://www.eireri.com
In Europe, salaries also tend to reflect the highlyeducated and engineering-oriented wokforce and grow significantly with years of experience.
European space industry employees have higher-than-average educations. Twenty-two percent
have a university degree and 53% have advanced degreees, according to a 2008 survey by the
Economic Research Institute.

12

Liftoff

Hiring Snapshot: Space Systems/Loral


A basic electrical and mechanical engineering degree opens the doors at Space Systems/Loral (SS/L) and
similar firms that supply satellites and components. SS/L had 140 openings at the beginning of 2010 for
positions including RF microwave engineers, antenna engineers, communications systems engineers, and
spacecraft architects. We are always looking for senior engineering talent, but few companies do what we
do, so we look at all levels of experience from 2-5 to 7-12 years or beyond, says Valerie Junger, vice
president of human resources.
In the heart of Silicon Valley, SS/L competes for talent with aerospace companies when recruiting for
some positions. For other positions, it competes with the general high tech sector, including local companies
such as Cisco, Google and biotech startups. Some of the talent we need is very hard to find, particularly in
some of our specialized engineering groups. As a result, it is oftentimes easier to hire straight from college
and then train on the job, says Junger.
Every year we are on campus at various colleges including Cal Poly, Cornell, MIT, Stanford, and Notre
Dame, among others. Derek Edinger, head of a 250-plus-sized engineering group at the company adds,
We've been growing a lot in the last few years so we've been hiring everywhere from college grads to
senior professionals. We recruit through other major employment websites and get resumes through referrals.
We also attend job fairs and recruit on campus at key schools.
Satellite Career Appeal: The technology is very sexy. We have a high level of excitement when, after
24 months of design and manufacturing, we launch spacecraft into orbit, says Edinger. Whats more, We
manufacture it all in Palo Alto, so if you want to see the products you design being manufactured, we offer
that, unlike many other U.S. tech companies, which outsource manufacturing overseas.

Hiring Snapshot: VT iDirect


Ground equipment technology company VT iDirects largest recruiting effort is towards engineering
development for hardware, software and systems testing (software quality assurance). iDirect has hired
close to 20 new employees in the last few years, and they have made a significant impact, says Chandler
Ames, Head of Recruiting, and Manager of Worldwide Staffing. Global supply chain management and
marketing functions for junior staff have also been in demand.
About 45% of hires are referrals from individual employees through our referral program. Employees
refer folks they know, trust and think would work well in the company, says Ames. We also use job-specific
and industry-specific search sources in areas such as marketing and supply chain management. Examples
include sites such as LinkedIn and Satllitetoday.com. iDirect also recruits through regional universities and
colleges, job postings, and job fairs for junior engineering staff.
Compensation: We look at the high tech sector, companies such as Dell, Cisco, etc. to see what they pay,
and we benchmark from there. We normally pay greater than the average in the industry. We have a
very competitive benefits program with 401K, health and medical benefits.

13

Career Paths in the


Satellite Industry

What kind of career paths are open to you in the satellite industry? Despite being a tech-driven
business, its not just for math majors and engineers-in-training. The following is a snapshot of
careers in the business.

Engineering Careers
Satellite industry engineers provide engineering support for satellites and ground systems. They
are generally trained as electrical, mechanical or aerospace engineers and often specialize in
systems, RF, antenna, propulsion or electrical engineering.
Typical Requirements:

B.S. for most positions; however, some employers may prefer a Master's degree.

Must be detail-oriented and analytical, with an understanding of spacecraft subsystems,


satellite communication systems, spacecraft operations and ground control systems.

May require excellent computer skills and the ability to write software programs, as well as
strong written and verbal communication skills.

Engineers working for defense contractors typically must be able to obtain security
clearance.

Satellite Manufacturing. Aerospace engineers working for satellite manufacturers develop


specifications for the multiple systems that make up a satellite in order to accomplish the objectives set by the satellite owner. They create designs based on those specifications and oversee
assembly, testing and the constant problem-solving required to meet the objectives within the
strict design limits of a spacecraft. Engineers typically specialize in one or more of the major
systems, from propulsion and power control to antennas and radio-frequency systems.

Building Satellites: Executive Job Profile

Chris Hoeber, Senior Vice President of Program Management and


Systems Engineering, Space Systems/Loral
Space Systems/Loral (SS/L) of Palo Alto, California designs and builds
satellites and spacecraft systems for commercial and government customers
around the world. As a leading provider of commercial satellites, the company works closely with satellite operators to deliver spacecraft for a broad
range of services including direct-to-home television, digital audio radio,
broadband Internet and digital multimedia broadcasting. Hundreds of millions of people rely on SS/L satellites every day.
Responsibilities: Program-specific satellite engineering; leads an organization of 450+ people that handles spacecraft design and customer care for spacecraft programs. His group translates service requirements into a satellite and develops the requirements for all of the spacecraft hardware.
Background: 39 Years in the industry in satellite systems engineering, testing, and program management,
building spacecraft and working with customers from around the world. Hired out of college, he was given
the job of writing test software and put in front of satellites. From day one I was exposed to an entire
14

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spacecraft - not a little widget on a table or a thing on my bench. He went on to write the test software
for the worlds first domestic communications satellite. To people who tell him his experience was unique,
Hoeber is adamant that it is not. You can get the same experience you just have to look for the
opportunities.
Whats Cool About Working in Satellite? It is fast-paced and rapidly evolving. If you have an idea or
contribution to make, you can see it come to fruition in a relatively short amount of time. After two years
at Hughes, I remember calling my father and saying Hey Dad my fingerprints are in space! says Hoeber.
Fifty years ago, folks thought the only thing you could do via satellite was make telephone calls or
broadcast television across the ocean. Today you can listen to satellite-delivered radio via the Sirius XM
Radio antenna on your car; watch hundreds of channels on your TV via a DIRECTV or EchoStar dish on your
roof; soon you will carry around TerraStar mobile phones that switch from terrestrial to satellite service
when needed; and if you live in a rural area, you can get broadband access with ViaSat or Hughes.
These are all ideas that, once upon a time, people would have said were impossible.
A Global Industry Brings Rich International Experiences: The chance to work with customers from all
around the world on large, sometimes nationally important satellite programs, and the cultural exposure he
has gained from this experience has been very rewarding to Hoeber. I really enjoy that it's global. For
satellite applications found in the U.S., similar companies around the world in Europe, Asia, Africa and the
Middle East have similar applications in their regions, so there are opportunities to work in markets around
the world.
Biggest Challenges: Since you cannot take apart a satellite and inspect it, sometimes you have to infer
things from measured performance, or telemetry to resolve issues. Sometimes I feel like a detective. It
really is a forensic science to understand what is happening based on limited information.

Satellite Launch Services. Aerospace engineers work for launch companies to design, construct and test rocket systems and integrate them with spacecraft payloads. They may conduct
basic and applied research to evaluate the adaptability of materials and equipment to launcher
design and manufacture. They may also recommend improvements in testing equipment and
techniques, and research and develop new technologies for use in space systems, often specializing in areas such as structural design, propulsion, acoustics, orbital mechanics, guidance,
navigation and control, instrumentation and communication, or production methods. Many engineers specialize in a subsystem, and may become experts in disciplines such as aerodynamics,
thermodynamics, celestial mechanics, propulsion, acoustics, or guidance and control systems.
Satellite Operations. Satellite operations engineers responsibilities can include the more complex testing and analysis activities involving satellite operations (e.g., launch, early-orbit operations and anomaly support). Other responsibilities can include:

Setting up and configuring ground communications support.

Validating and executing orbit plans.

Issuing spacecraft commands and monitoring and analyzing telemetry, and implementing
corrective actions.

Managing software and hardware used to operate spacecraft, detect system anomalies,
degradation, or failures.

Reporting on events and spacecraft operational data.

15

Performing mission planning and scheduling, orbital analysis, archival and data processing,
routine database and hardware maintenance.

Maintaining logs, operations procedures and documentation.

Ground Systems Manufacturing and Integration. Ground systems engineers design and
build satellite ground systems, hardware, software or complete networks. Their work focuses on
specialized products for IP, video or data transmission such as modulators, receivers, multiplexors, encoders, and video or data management and transmission systems. They also become
knowledgeable about manufacturing processes, quality control and cost modeling, as well as
about the equipment in most common use by customers. Responsibilities can include:

Analyzing and writing proposals, specifications, designs and/or plans for ground systems and
satellite networks.

Installing, testing and commissioning turnkey systems at customers premises, which may
be located worldwide.

Managing complex projects on behalf of customers.

Keeping abreast of technological developments in equipment and applications in satellite and


terrestrial networking.

Software. Software engineers design systems and products (operations concepts, algorithms,
protocols, interfaces and platforms), such as real-time/embedded software and control center
software. They may implement and test a wide range of different software and systems, and
maintain and enhance existing products. Typical requirements include:

A B.S. in Computer Science, Engineering, or Mathematics may be required. Entry level may
require some of these kinds of skills: Object Oriented methodology and technologies,
C/C++, Java, J2E, Unix/Linux, real-time OS, Data communication protocols, TCP/IP, Webbased technologies, Database management systems, Software development process.

Desired work experience may include: wireless data communications, Embedded, real-time
software development, protocol development, applications development, system/network
management and control, GUI development.

Building Satellites: Executive Job Profile

Derek Edinger, Multiplexer Products Department


Manager, Space Systems/Loral
Satellites are very complex systems and require many different
teams of engineers and technicians to design, build and assemble. Major subsystems alone can require mini-factories within a
satellite manufacturing company. Subsystems such as multiplexers, antennas, propulsion systems, structures, power systems and
others can be considered separate product lines, and have a
whole separate production team focused on them. At satellite manufacturer Space Systems/Loral, one
such mini-factory is the Multiplexer Products department run by Derek Edinger.
Role & Organization: Edinger manages a department that designs, tests and builds spacecraft multiplexers and filters. Multiplexers and filter systems are the part of the satellite communication payload that
modifies, combines and separates signals into different channels. The department has about 60 people,
including roughly 20 engineers and 40 technicians and supervisors. We build satellite multiplexers, from
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working with our customers to define requirements which meet their goals, to initial design, and all the way
through to manufacture, testing and integration to the satellite, explains Edinger. The department includes
Electrical Engineers, Mechanical Engineers, Test Engineers and Responsible Engineers. Manufacturing area
staff includes Assembly Technicians, and RF (radio frequency) Tune and Test Technicians who support different phases of production and testing.
Whats Cool About Working in Satellite? I like that satellite communications is a fast-paced industry with
lots of new challenges. It is always on the cutting edge even though it has been around for a while so
there is never a dull moment. If you think about what we do and see what our satellites do, we are working on technology that literally connects the world. Thats amazing.
How He Got There: Joined SS/L because he Was looking for something high-tech and technically challenging, but also fast-paced and commercial where I really understood how the technology was being
used and that could positively impact peoples lives. He started as an engineer then spent several years
as a project lead, learning to manage and coordinate with other people and outside organizations. That
led to increasingly higher project management positions, with more people reporting to him and more and
more complex projects.
Biggest Challenges: The nature of our work is technically challenging. We are building extremely complex machines, and we're always pushing the limits to maximize performance. Once it is launched, you
cant go make repairs or upgrades on a satellite that is 22,000 miles above the earth, unlike almost any
other kind of high-tech product, so we build things that are state-of-the art but also have to be extremely
reliable.
Career Options: Future career directions for a Product Line Manager like Edinger could include increased
responsibility over a larger manufacturing organization, or Program Management type roles, managing a
specific satellite program from design to construction and launch.

Information Technology Careers


It should come as no surprise that the satellite business has high demand for information technology employees, both engineers and technicians. From the design of systems in space or on
the ground to the operations and maintenance of every bit of the network, IT is the glue that
holds it all together.
Satellite operators and service companies that provide 24-hour real-time services need skills
to design, maintain and monitor their core networks and services. Hardware manufacturers
require inventory control, CRM, design, sourcing and supply chain management systems, in
addition to basic administrative IT services.
Space systems suppliers, launch services providers and satellite operators require extremely
sophisticated and secure systems, and need workers with skills in functions and fields such as RF
engineering, video and data communications, video and data processing, telemetry, security and
encryption, as well as specialized information systems.
Typical Requirements:

B.S./M.S. Computer Science or equivalent, plus experience for engineering positions.

Associates or Bachelors in Computer Science/IT. Qualifications required can span across a


wide variety of hardware, software and network skills.

Can require knowledge in IP internetworking - MPLS (MPLS VPN, TE), IP routing protocols
(OSPF, BGP, ISIS), Quality of Service (QoS), IP multicast.

17

Experience with router products and software (e.g., Cisco certifications).

May require knowledge of LAN switching protocols and security components functionality.

May require familiarity with transport protocols and technology; experience in testing and
managing equipment.

May range from software development, programming, testing and system implementation to
database administration, etc.

Job Profile: Software Engineer

Balachander Srinivasan, Sr. Software Engineer, iDirect, Inc.


iDirect, headquartered in Herndon, Virginia, creates satellite-based
IP communications technology enabling constant connectivity for voice,
video and data applications in diverse and challenging environments.
Role: Part of an Embedded Software engineering team that designs,
develops, tests and integrates networking and control related software for the iDirect satellite broadband routers and hub line cards.
Participates in determining the future direction of the Satellite Router and related products in the areas of
infrastructure, redundancy, scalability and 24x7 availability. In my function, we are writing a piece of
code for a very specific device with very specific applications, so you need to choose what type of code
and know how to use it. It involves not only working with external software and hardware vendors, and
our hardware team, but also writing the code to solve the problem, explains Srinivasan.
Whats Cool About Satellite: Compared to other industries, working in the satellite industry today can be
at the cutting edge of technology. It presents a lot of challenges to the engineer in terms of reducing costs,
and trying to compete with the terrestrial world, but we have the advantage of being able to reach places
the terrestrial world cannot.
On The Job: Most of my work is spent designing our next-generation product line: our router products. A
lot involves looking at what technology is out there in terms of chips, processers and how we can develop a
better product. Then I go back to the drawing board and design the software.
Background: B.S. and M.S.E.E. A Masters thesis focused on real-time systems for satellite, gave him a
feel of the industry and a theoretical technical background. Over 11 years product engineering experience including real-time embedded software, and 3 years with iDirect.
Best Part Of The Job: The unique challenges that need to be solved in satellite communications and delivering broadband via satellite are a big motivator for me as an engineer. It drives you to go the extra
mile.
Career Opportunities: The career path of a software engineer like Srinivasan may progress to managing
larger teams, or expanding across more functional departments and offices, to becoming a Principal Engineer, and ultimately all the way up to Chief Technology Officer in an organization.

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Technical Careers
Engineers are vital to the success of the satellite industry but they are outnumbered by technicians who assemble and test systems, operate and maintain networks and troubleshoot customer problems.
Aerospace Technicians. Working with space-based systems, they work in every facet of
spacecraft production: construction, testing and maintenance. Typically, they specialize in one of
the areas of production. For example, using special equipment and computers, an aerospace
technician may regularly assemble, calibrate and test payload, propulsion, thermal, power, control and other subsystems, or perform routine preventative maintenance.
Typical Requirements:

The education of an engineering technician is not as rigorous as that of an engineer. Associate degree, or 2-year, programs in engineering technology (the preferred degree for
potential technicians).

Usually emphasize hands-on learning in a laboratory and/or 'real-world' setting.

Teleport, Network Operations and Manufacturing Technicians. In teleports and other


ground-based facilities, technicians manage earth-to-space communications networks for video
and data services, as well as spacecraft and launch tracking, and telemetry and command services (TT&C). The manufacturers of ground-based systems need skilled technicians to assemble,
test, install and troubleshoot their products. The work environment is typically informal and
hands-on, and can involve shift assignments, some physical labor and work outside normal business hours. Career tracks can build from operator to supervisor to management with increasing
responsibilities such as:

Installation, testing, operations and maintenance of satellite earth station equipment, and
service resolution of technical issues.

Operation and maintenance of systems including mechanical, electrical, network and RF


elements.

Customer technical support and troubleshooting.

Maintaining equipment inventory and configuration management records, including software


releases, patches, etc.

Typical Requirements:

Associates Technical degree, or B.S. in Electrical Engineering (or equivalent combination of


education and technical experience).

Experience with telecommunications and/or video network technical operations, satellite


gateway, wireless telecommunications, and/or CATV network operations.

Expertise with telecom transmission facilities, infrastructure, and circuit termination equipment, LAN/WAN standards, and TCP/IP and Ethernet configuration and functionality.

Experience with Telco and IP protocol core network and equipment, or in the case of video
services, with MPEG and video transmission and encoding, multiplexing and reception
equipment.

Troubleshooting skills, e.g., ability to use and interpret readings from a range of test equipment such as spectrum analyzer, oscilloscope, protocol analyzer, power meter, etc.

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Teleport and Broadcast Operations

Tony Roberts, Manager, Earth Station, Disney ABC Television


Group
Did you ever wonder how cable TV signals get to your home? Satellites
bounce it back to earth and your local satellite dish or cable TV station
after an uplink earth station beams the signal up to space. Tony Roberts
manages a Walt Disney Company satellite facility that beams cable
network television channels, including Disney Channel, over satellite to
cable stations around the country.
Working in Satellite: The most rewarding part of my job is staying current on the constant changes in the
technologies we use to run our business. Operating a modern broadcast facility in this digital age brings
many challenges to how we deliver HD content to our affiliates over satellite. The technical complexity of
our systems keeps the job interesting. I would advise a young person interested in a career in satellite
communications to get the background in a small market through internships, volunteering and networking
with people in our industry.
Role: Manager in Broadcast Operations & Engineering Transmission: Makes sure that daily operations
of the transmission facility (earth station) run smoothly, and that signals meet standards and stay on the air
24x7; Manages operating staff and day-to-day issues for earth station engineering and operations;
Responds, with team, to trouble calls and network outages to restore failed hardware and maintain the
performance of Disneys networks; Maintains knowledge of, and proficiency with, technical equipment
employed to deliver content over satellites.
Background: From TV Operations to Satellite: 24 years in television, starting as high school intern with his
local cable company. After a first job in operations at a TV station while attending college with a focus on
Radio, Television and Film, working as a technical director on live local newscasts gave him experience
using satellite technology. Subsequent operations experience with a teleport that provided cable TV network uplinks led him to his current role managing Disneys uplink in Burbank, California.
Challenges: Working in a live television environment taught me how to perform well under pressure
where providing uninterrupted service is essential to our business, says Roberts. The most challenging
aspects of my role as an earth station manager are developing and grooming my crew to understand signal flow and the transmission systems we operate."
Career Track: Live Television via Satellite

Melodee Paul, Director of Special Events, Keystone Enterprise


Services
Keystone Enterprise Services is a leader in satellite enterprise video, helps organizations deliver large-scale private and interactive video for corporate
communications, training, broadcast and special events.
Responsibilities: Leads Special Events services business, which handles thousands of hours of broadcasts each year. Manages services including: remote
and live satellite production; transmission of events such as major corporate
and media events, news stories, major sports events and live entertainment programs.
Background: A respected expert in managing complete satellite production and transmission services for
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multiple special events and projects around the world, she has helped develop and deploy many satellite
Business Television (BTV) networks for corporate, non-profits and religious organizations. In previous roles
at Eventcom International by Marriott, Grey Advertising, and in TV and radio, she helped scores of leading companies produce hundreds of successful live broadcast events.
How She Got Into Satellite: "My background was media: television and advertising. When I moved to
Utah in the 1980s, Bonnevile Satellite had an opening for what they called a traffic manager. Since I'd
done that for TV and radio I was a shoe-in because at that time satellite was a new field. I stayed with it
since then."
A Day on the Job: "Depending on the project, I'll hire a production crew and satellite trucks to go to a
remote location to broadcast a show like Oprah Winfrey, or for a private corporate broadcast like HP's
all-employee meeting over satellite. It could also be for news and sports events."
Best Part of the Job: "I work with so many different types of people and companies. You work with
movie stars, CEOs of companies, reporters, news anchors and sporting figures. So it's always fun. From
sports to government projects, to entertainment to companies, to news, there is so much variety that it
makes for very exciting and fun work. There are always interesting things to do and its very challenging."

Business Careers
Space technology is cool, but at heart, most satellite businesses are just that businesses. They
need people who know how to sell, to market and to manage a complex enterprise subject to
laws and regulations as well as the demands of the marketplace.
Sales. Selling in the satellite business requires a technical background and industry experience.
Inside sales, client services and sales support positions can provide entry-level opportunities to
learn about the industry and customers while developing sales skills. The career path can lead to
top management.
Typical Requirements:

B.A. or B.S. Business, economics, science or technical studies may be required.

May require experience in satellite communications or telecommunications, or selling highvalue, high-revenue, complex products to technical and top management.

Typically requires frequent travel, strong verbal and written communications skills.

Sales engineering experience may be desirable, especially for highly technical product sales.

Consumer Marketing. Marketing opportunities in the industry include work for consumer/mass
marketing departments with Direct-to-Home (DTH) providers (EchoStar, DIRECTV, Sirius XM
Radio, Sky, ASTRA, Skyperfect, WildBlue, HughesNet, etc.), whose focus is on consumer/mass
market subscriber acquisition.
Typical Requirements

B.A. in liberal arts, business, marketing, product management, or similar industry experience. MBA is desirable.

Required and desired qualifications can include experience and knowledge of consumer marketing, television or radio programming, media planning, analysis and buying, advertising,
on-air promotion, creative, retail merchandising strategies, consumer electronics marketing,
home entertainment, online and digital consumer marketing.

Marketing staff may perform all marketing functions within a company, or by managing outside agency vendors such as public/media relations firms and advertising agencies.

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Product Marketing

Nikola Kromer, Director of Product Marketing, iDirect Inc.


You could say she grew up in the satellite industry. Nikola Kromer was
raised in French Guiana, where her father worked for launch services provider, Arianespace, and where, as a child, she often saw rockets launching
communications satellites into space. This inspired her interest in space and
communications.
Key responsibilities: Spokesperson for a line of products; responsible for messaging and positioning
products in the market; manages communications for new and existing products; provides product positioning and information for customer presentations, brochures, marketing literature, web and for trade
journalists; Follows customer, market, and competitor trends to keep products positioned competitively.
On Working in Satellite Communications: It is an industry that never gets boring. It reinvents itself with
new technologies. It also provides mission-critical, life-saving connectivity to people. Having solutions that
overcome these problems is gratifying. The satellite industry helps people in the broadcast sense to stay
connected, whether it is in remote places to overcome the digital divide, to connect remote ships, or for a
wide range of other applications. It is satisfying to know you are part of that.
Background: When she had an opportunity for a paid internship at Intelsat, the largest global satellite
operator, it was a natural fit with her interests. After receiving her Masters, Kromer joined Intelsat, helping customers with purchasing satellite capacity. She progressed into a sales director position, selling
satellite capacity to communications providers and users of Very Small Aperture Terminal (VSAT) systems.
This led to a role in marketing VSAT solutions. Working directly with customers on a daily basis and
understanding their needs gave me an understanding of what solutions can be packaged to help meet
their needs. My sales experience helped me translate their requirements into specific product requirements, explains Kromer. In 2007, she moved to iDirect.
In This Kind of Job You May: Work with product managers, developers and engineers to understand the
product and its technical specifications; work with corporate communications, press analysts and sales
teams; plan and participate in and travel to customer meetings and trade shows around the world.
Best Part of The Job: Helping my colleagues as a team on the launch process of a product. Putting all the
features into easy-to-understand terms that helps solve the business problem, and being able to translate
that and grow the understanding of what the product's about. I like hearing the success stories of how
customers have overcome challenges in their markets.
Technical Marketing and Sales Engineering

Peter Semenach, Director of Product Development, CapRock


Government Solutions
CapRock Government Solutions provides telecommunications and IT solutions for
defense, intelligence and government organizations. It is a division of global
communications provider, CapRock Communications, which provides service on
more than 45 satellites around the globe to customers in over 120 countries, and
is the world's largest provider of fully managed VSAT services to remote and
harsh environments.
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Role: Develops satellite service products such as CommandAccess, a new end-to-end managed network
service via satellite; works with engineering team to create functional and sellable packages of satellite
services; works with finance to perform business analysis, to assess costs, pricing and profitability; trains
sales team and customers on products. A lot of people want to be entrepreneurs. Part of being in Product Management is blending your technical expertise and entrepreneurship together to create new and
exciting products that meet customer needs. So I feel like a mini-business owner within the company, and it
is an interesting position.
Background: With a B.S. in Mechanical Engineering, and a decade of satellite industry experience, he
worked in both design and sales engineering functions earlier in his career. As I grew as an engineer, I
became interested in the business side of things so I got an MBA. I wanted to create something not only
technically, but something that could become a profitable business for a company. After receiving his
MBA, he landed a classical product management job developing new products for IP-over-satellite and
enterprise networks at Loral Cyberstar. He later joined CapRock in a similar role.
Whats Cool About Satellite? Satellite technology is an integral part of government and military communications as a whole. It is necessary to complete the communications chain around the globe. As an engineer, it has been inspiring to see the new technologies that use satellite communications. Google Earth and
GPS are examples of how the technology can evolve. GPS used to be military, but it is now taken for
granted by everyone. That continual renewal and innovation is what's exciting about this industry to me.
Best Part of The Job: The ultimate reward is having a customer satisfied and their needs met through a
product that you created.
Global Industry, Global Experiences: Sales Engineer and Product Manager jobs can take you around
the world working on customer projects, offering experiences that can be exciting and expand your horizons. You learn about different companies, countries and cultures.

Business-to-Business Marketing. Product and technical marketing managers assess customer requirements and market demand, product features and pricing, create and implement
marketing strategies, create distribution channels and manage them, and support and promote
technical product sales.
Marketing communications positions manage corporate branding and positioning, advertising, trade show logistics, online and event communications, and trade press communications.
They perform these functions both within the company and by managing outside agency vendors
such as public/media relations and advertising agencies.
Typical Requirements

Technical marketing positions may require a technical degree or prior product or sales engineering experience. Experience as a sales engineer working with customers can be a good
stepping-stone to a product marketing position.

For Marketing Communications, experience with a public relations agency is a common entry
point, as are entry level in-house marketing department positions, which may prefer a B.A.
in communications, English, business, mass media or similar.

Law. There are a lot of attorneys in the satellite business and they work on an amazing variety
of issues. Communications is a highly regulated business, and satellites do it in hundreds of
nations, each with its own laws. Space technologies have both peaceful and military uses, and
their manufacturing, export and import are tightly controlled in many places. And then there all

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the normal commercial disputes between competitors. In addition to corporate law and commercial transactions, areas of specialization employed in satellite industry firms can include:

FCC telecommunications law and policy.

International trade and export law.

FCC licensing and frequency coordination (for space and ground systems).

International frequency coordination and telecommunications regulatory law.

Television and radio program licensing.

Privacy and censorship regulations.

Finance. Companies in the satellite industry have the same need for financial expertise as companies in other industries. Because they are capital-intensive businesses that tend to invest in
assets with long lives, they depend on skilled financial management for success. Specific areas
of focus include accounting, investing, banking, insurance and securities.
Typical Requirements:
In addition to the usual qualifications found in other technology industries, finance positions in
the satellite industry can have these specialized requirements, depending on the type of firm:

Security Clearance: spacecraft and launch systems employ arms-traffic-controlled and


export-controlled technology.

Ability to comply with specialized import-export regulations (ITAR in the USA) in multiple
countries.

Understanding of, and ability to apply, cost burdens and comply with Government contract
auditing and accounting rules (e.g., Defense Contract Audit Agency) if employed at a government contractor or Federal agency.

Inventing the Future: Technologist Entrepreneur

Thomas E. Moore, Senior Vice President, ViaSat Inc.


An engineer with an entrepreneurial talent, Moore found a passion for technology has led him to an important role in the industry helping to expand
satellites broadband reach into the future.
Moore is responsible for leading the team that is developing ViaSat-1, a
transformational, next generation platform for satellite broadband being
developed by ViaSat, Inc. (NASDAQ: VSAT).
In the 1990s, at Cable Television Laboratories (CableLabs) a non-profit technology development consortium of the cable industry, he played a key role in designing the DOCSIS global standard for cable
modems. He had earned an M.S. in Telecommunications Engineering from the University of Colorado and
an MBA from Harvard.
Living in an unwired location in the Rocky Mountains in the 1990s, Moore realized that communities like
his would have no broadband services unless there was a new alternative to DSL and cable modem services. He believed strongly that satellite technology promised the best solution for bringing broadband
communications of the future to remote and rural locations.
With that vision of the future, he joined with others to found a satellite company called WildBlue Communications. WildBlue pioneered the introduction of a new mass-market-affordable breed of Ka-band
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Liftoff

commercial satellite service over North America. The impact of this new technical and cost paradigm has
been to help drive an order of magnitude increase in the volume of home, small office and business satellite terminals in use today from 100s of thousands to a figure that was approaching 1 million by 2010.
Although he left WildBlue after contributing to its successful launch and financing, several years later in
2008, Moore was recruited by ViaSat, a leading supplier of Ka-band terminals that had embarked on
plans for a Ka-Band satellite system of its own. In 2009, ViaSat acquired WildBlue, bringing Moore back
to the organization he helped found.
On His Job: It's a dream come-true for me since its obviously an extension of a vision I had in the 98
timeframe to work on the next jump in the evolution of this technology. Not only is that technology working
in the US, but were extending that vision worldwide."

The Military Option


Every branch of the Armed Forces has a space command that buys custom-built satellite technology and uses it to connect with troops on the ground, ships at sea and aircraft in the air, as
well as for reconnaissance and intelligence-gathering through space-based cameras and sensors.
Military SATCOM (as it is known) offers unique opportunities for technical high school and
community college graduates, as well as university grads, to receive training in satellite systems
and build high-level skills. For example, the Air National Guard offers entry-level opportunities
to gain hands-on experience with the latest SATCOM systems (also classified as Radio Communications Systems), and Satellite WideBand and Telemetry systems.
The scope of military SATCON is very broad, from telecommunications to information
technology, geospatial intelligence analysis and program analysis to systems development, administration and engineering. Job titles include SATCOM System Operational Manager (SOM),
Program Managers for satellite terminals and satellites, and SATCOM System Experts (SSE). The
Air Force is the leader in developing and flying satellites but other major satellite-related military
organizations include the Defense Information Systems Agency (DISA), National GeospatialIntelligence Agency (NGA), National Reconnaissance Office (NRO), Air National Guard, Army,
Navy and Marines.
Many of the people working in the commercial satellite business got their start in the military. They gained experience in the design, procurement operations and management of satellite systems in the service of their country, and brought those skills to civilian careers in the
industry.
The military loves acronyms, and most military satellite programs have names drawn from a
bowl of alphabet soup. To learn more, check out some of the following major military programs:

Advanced EHF (Advanced Extra High Frequency)

UFO (Ultra High Frequency Follow On)

MILSTAR 1

WGS (Wideband Global SATCOM)

GBS (Global Broadband Service)

MUOS (Mobile User Objective System)

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Career Track: Military to Civilian and Commercial

Rick Sanford, former Chief Operating Officer, Cisco Internet Routing in Space
Sanford led a team in creating the Internet Routing In Space (IRIS) technology at the
forefront of satellite communications at Cisco. He was responsible for development of
Ciscos first GEO space qualified routing and modem payload, as well as its business
plan and future space-ground architectural solutions. Cisco, (NASDAQ: CSCO), is the
worldwide leader in networking for the Internet and Cisco Internet Protocol-based (IP)
networking solutions are the foundation of these networks. Sanford came into the satellite industry as an
engineer in the Air Force. He later designed satellite circuits and installed satellite terminals for the
Department of State for counter-narcotics networks during the U.S war on drugs.
I started my career in the US Air Force as an enlisted crypto technician. Then in 1986 I decided to leave
the Pentagon and went to work at the State Department as a contracting design engineer looking at
ground systems for satellites. It was a great way to learn a little about satellite and radio. The design
work was intriguing to me. That design work and my background with the US Air Force led me to focus on
satellite.

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Liftoff

Career Tips from


Industry Pros

How do you get started in the business? Once you get your start, how do you make sure that
your career takes you where you want to go? Conversations with working men and women in
the business turned up these useful bits of advice.
Internship or Co-op Positions. Internships are a fabulous way to try things without a longterm commitment. You get to see what a company and position is like. It also opens you up to
what happens in the workplace every day versus what you do in school.
Hands-On Experience. Get experience with hands-on projects: whether its a car, boat or
satellite. Anything that involves teamwork is a valuable learning experience, recommends
SS/Ls Hoeber.
Mentors. Gaining a mentor can be extremely valuable. I've had the benefit of working with
very smart people and really good mentors that have taught me how to solve complex
problems, says SS/Ls Edinger.
Take The Initiative. Be interested in learning more, and new things beyond your realm of
expertise. Learn as much as possible from industry magazines and external sources, as well as
on-the-job. Try to lean about and follow industry players, technologies and market trends.
Work on communication skills. This is just as important for engineers as it is for marketing
and sales. For instance, in many technical companies today, strong presentation and communication skills in an engineer can take a career farther than just job seniority. The best idea that
isnt communicated well fails immediately and a bad idea that is communicated well fails eventually, explains SS/Ls Edinger, who leads a technical team of over 250 staff.
Network. Talk with people in the industry to learn more about what they do and whether it is
something you want to pursue. This will take you further than replying to a posting on a
website.
Use professional societies and associations (like SSPI), and industry conferences to network and learn about industry happenings. It is a great way to meet people outside your school
or company.

If Your Focus is Engineering


Software

Gain area skills, and you need the ability to analyze problems, design new things and
understand how things work.

Gain a strong background in math and programming.

Gain deep knowledge of networking and TCP/IP because the whole world is going towards
IP.

27

For an embedded software engineer, its important to have OS (operating systems) skills.
Knowledge of new platforms that are getting bigger such as POSIX, a new standard, are
helpful, and all the open source Linux, DCC, and DNU related tools, recommends iDirects
Srinivasan.

Space and Ground Systems

Building satellites and ground systems requires a lot of very diverse disciplines to work
together. The more you can learn about the big picture and how technologies and disciplines work and interact, the better off you are as an engineer.

Testing Jobs The Secret Benefit: A job involved in testing gives you hands-on exposure
to the spacecraft and to the people buying the spacecraft, so it is a great way to get broad
and valuable experience from the beginning, says SS/Ls Hoeber.

Advanced Degrees: For satellite engineers, earning an M.S. is highly recommended. It


allows you to specialize more and opens up more opportunities for experiences that you
would not be exposed to with just undergraduate studies. The branch of Electrical Engineering called RF/Microwave engineering is key to what we do, so an M.S. or Ph.D in
RF/Microwave and/or Antenna engineering, and/or experience in this field is very desirable,
suggests Edinger of SS/L.

Sales Engineering and Product Management

A BSEE degree with a concentration in wireless communications is an excellent background


for getting into the industry.

Gaining a good understanding of the technology is extremely important, whether from an


Electrical Engineering or Computer Science background.

The two key technical foundations of this business to understand are wireless technology,
of which satellite is a part, and IP (Internet Protocol) communications, including video, data
and voice, says CapRocks Semenach.

From Engineering to Sales. Engineers who work closely with sales executives and customers
to support technical product sales are commonly called Sales Engineers. They are also usually in
a good position to gain the experience required to become a sales or marketing professional if
they enjoy and develop selling skills. This is due to the product and customer knowledge, and
the customer relationships they gain.
From Engineering to Marketing. A career path that progresses from engineering, particularly
sales engineering, to marketing is also an option, since marketing most satellite products
requires the ability to grasp technology, its use by customers, and their needs.

If Youre Not Going to be an Engineer


Marketing Management

Gain a theoretical background in strategy and marketing with an MBA or marketing degree.

It would also be helpful to have some concentration around networking, telecommunications or IP to help you differentiate yourself in that area as a new grad because satellite is a
technical industry, suggests iDirects Kromer.

Identify key players in the industry and stay on top of key developments and trends in the
marketplace.

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From Sales to Marketing. Sales experience is also useful and a possible entry path to positions in marketing management. You get to know customers requirements, to understand the
technology and learn how to position it to customers, explains Kromer, whose career has followed this trajectory.
Broadcast Events & Production

For grads interested in finding live satellite TV production jobs like hers, Keystone Enterprise
Services Paul recommends internships at TV stations and channels. Try to gain experience
with live production and webcasting. The more you know, the better off you are. That
means learning as much as you can about TV production, studio operations, remote transmission, fiber, satellite, satellite newsgathering, etc."

TV jobs can be exciting, and the work environment can be informal.

For jobs involving live transmissions and on-air operations, you must be focused, detail
oriented and have the ability to multitask under pressure.

In broadcasting and satellite operations, you must be willing to work all hours and be available at all times, so dedication and strong work ethics are vital to your success.

Internships - A Great Way To Start


Students and grads can get hands-on experience through an internship or co-op assignment
while pursuing a degree, during the summer or between studies. Interns may be given real,
hands-on work assignments involving cutting-edge aerospace technology.
Listed below are some organizations with formal internship opportunities. Many companies
also have sporadic internships depending on specific department budgets.
In addition to formal programs, some executives can create an internship opportunity for
volunteer or paid work if they are convinced an intern can help their business. If you have
unique talents and skills you are willing to volunteer to gain experience, dont let the fact that
there is no formal internship program stop you. Make a proposal. You may be surprised at the
positive a reception you receive.
SSPI chapters and SSPI can also help underwrite volunteer internships in the industry with a
stipend for students. For more information, visit www.sspi.org.
CapRock Communications has partnered with the Mitchell Technical Institute, which is the
only school in the US to offer a two-year associates degree in satellite communications, to provide internship opportunities to MTI students. You can explore other internship opportunities by
contacting the head of human resources, Lisa Morley, at [email protected] or 703-752-6822.
DIRECTV has an internship program with over 100 internship positions in its program in recent
years, most located in Los Angeles. Interns get the opportunity to use classroom training, work
alongside some of the industry's most respected experts, establish networking contacts, obtain
references and explore potential career opportunities within DIRECTV. All positions are paid
competitive student wages. Students hired should be pursuing an academic program of study
that matches the work they will do as an intern. More information is available at:
www.directv.com/DTVAPP/content/careers/internship. DIRECTV looks for students in:
-

Business/Economics

Communications

Engineering (Computer Science or Electrical Engineering)

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English/Journalism

Finance/Accounting

Graphic Design

Information Technology

Law

Logistics Management

Marketing/Sales

Mathematics

Media Production

Supply Chain

EchoStar: The satellite TV provider offers one of the most comprehensive internship programs
in the United States, recognized by the National Association of Colleges and Employers for many
best practices in internship programs. Information on this summer program:
http://www.echostar.com/Company/Careers/CollegeRecruitingInternships.aspx
Intelsat, the global satellite operator has occasional internships and a summer program in
Washington, DC and elsewhere. (www.intelsat.com)
Orbital Sciences (www.orbital.com/Careers/Internships/) provides interns with competitive
salaries, access to state-of-the-art equipment, training, travel reimbursement at the beginning
and the end of their assignment, housing assistance, and the possibility of future employment.
Typically, Orbital focuses its college recruiting efforts on the following disciplines:

Aerospace Engineering

Computer Engineering

Computer Science

Electrical Engineering

Mechanical Engineering

Accounting

SES World Skies, the global satellite operator, has internship programs with more information
at: https://jobs.ses.com/
Space Systems/Loral: SS/L recruits students for its internship and co-op programs, and many
come back as successful full time employees. Web: www.ssloral.com/html/careers/college.html
United Launch Alliance: (www.ulalaunch.com/index_careers.html). ULA, the top U.S. launch
service provider, hires paid summer interns from a variety of disciplines and backgrounds to
work on the Atlas and Delta rocket programs.

Lifetime Learning
A comprehensive database of educational programs and courses related to satellite technology
and communications can be found on SSPIs website. We offer a free searchable online directory
of undergraduate, graduate and other educational programs devoted to satellites and space. It

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covers institutions in the Americas, Europe and Asia. Register at www.sspi.org and then search
by location to find programs near you.
Another online resource of educational space programs on the web is:
http://www.spacenews.com/launch/space-directory-educational.html

Build a Satellite in College


According to Space Systems/Lorals Sr. VP Chris Hoeber, the traditional model for systems engineering
used to be that people were hired to design a system, such as propulsion hardware. Then they would
work for twenty years and gain experience in various subsystems until they could design a whole
spacecraft. That has changed. Today there are a number of universities with course materials where
you learn to design a spacecraft. They can have programs or contests like the University Nanosatellite
Program (UNP) that teaches people how to work as a team to design a system.
Over ten universities around the country have been involved in the program. Among the schools where
SS/L has had recruiting success are: University of Michigan, University of Kentucky, Cal Poly at San Luis
Obispo, Cornell, Washington University and Massachusetts Institute of Technology (M.I.T.). As a result,
he says, We're discovering that people with that hands-on interdisciplinary training can come in and
hit the ground running without years of experience. When we find people with that kind of training we
can give them challenging, rewarding experiences almost from the start.
(For more information on the UNP program and participating universities, visit:
http://www.vs.afrl.af.mil/UNP/

The International Space University (ISU) (www.isunet.edu), based in Strasbourg, France, is a graduate
school that offers its students a unique core curriculum covering all disciplines related to space programs
and enterprises space science, space engineering, systems engineering, space policy and law,
business and management, and space and society. Offerings include a two-month Space Studies
Program and one-year Masters programs.
The interdisciplinary programs include intense student research and team projects that give
international graduate students and young space professionals the chance to solve complex problems in
an intercultural environment. Courses are taught from ISUs central campus and at locations around the
world. Since its founding on the campus of MIT in 1987, with noted author and visionary Sir Arthur C.
Clarke as its first Chancellor, ISU has graduated more than 2,900 students from 100 countries, many
now in senior positions with commercial and government space-related organizations.

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Learning More
About the Business

We hope we have been able to give you a flavor for the business, the people and the opportunities you will find in the worlds first and most successful space business. But we have really just
scratched the surface. If youre ready to learn more, these resources can help.

Associations
Several trade and professional associations offer a wealth of information, networking opportunities, contacts, training, educational, internship and job board information, and opportunities that
involve the satellite industry:

Society of Satellite Professionals International. SSPI is the professional development


society of the satellite industry. It seeks to attract new talent into the business, help satellite professionals advance in their careers, and celebrate their amazing achievements.
Today, SSPI has nearly 3,000 members in 32 countries and gratefully acknowledges the
support of universities, volunteers in chapters and over 60 companies on three continents.
www.sspi.org

Satellite Broadcasting and Communications Association. SBCA is the national trade


organization representing satellite television and related businesses. www.sbca.com/directdish/index.html

Mobile Satellite Users Association. A non-profit organization dedicated to promoting the


interests of the users of Mobile Satellite Services (MSS) worldwide. www.msua.org

World Teleport Association. WTA is a trade organization dedicated to advocating for the
interests of teleport operators in the global telecommunications market and promoting excellence in teleport business practice, technology and operations. www.worldteleport.org

The Space Foundation. A nonprofit organization supporting space activities, space professionals and education. It conducts major events for space professionals, the National Space
Symposium, and the Strategic Space Symposium. www.spacefoundation.org

American Institute of Aeronautics and Astronautics. AIAA is the worlds largest technical society dedicated to the global aerospace profession. With more than 35,000 individual
members worldwide, and 90 corporate members, AIAA brings together industry, academia
and government to advance engineering and science in aviation, space and defense.
www.aaia.org

Satellite Industry Association. SIA is a Washington D.C. based trade association


representing the leading global satellite operators, service providers, manufacturers, launch
services providers and ground equipment suppliers. www.sia.org

Outside the United States, major associations include:

Cable and Satellite Broadcasting Association of Asia, based in Hong Kong, represents
satellite and cable TV interests in Asia. www.casbaa.com

Asia-Pacific Satellite Communications Council, based in Korea, seeks to advance the


market for satellite communications in the region. www.apscc.or.kr

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GVF/Global VSAT Forum, based in the UK, is an association of companies involved in


VSAT communications to consumers, business and government. www.gvf.org

European Satellite Operators Association focuses on addressing European issues for the
satellite industry. www.esoa.org

For Engineers, professional engineering societies may also be helpful resources, including:

SAMPE (Society for the Advancement of Material and Process Engineering).


www.sampe.org

ASME (American Society of Mechanical Engineering). www.asme.org

IEEE (Institute of Electrical and Electronics Engineers). www.ieee.org

Events
Industry conferences as well as local chapter meetings of organizations such as SSPI provide
excellent opportunities to network and learn about companies and jobs. Top trade events
include:

March, Satellite Conference, Washington, DC, www.satellite2011.com

March, CABSAT MENA, Dubai, UAE www.cabsat.com

April, SatCom Africa, Johannesburg, South Africa, www.satcomafrica.com

April, National Association of Broadcasters, annual conference, Las Vegas,


www.nabshow.com

April, National Space Symposium, Colorado Springs, CO


www.nationalspacesymposium.org

June, SATELLITE Industry Forum, Singapore www.casbaa.com

June, CommunicAsia, BroadcastAsia, Singapore, Singapore Expo,


www.communicasia.com www.broadcast-asia.com and www.visit-imbx.com

September, World Satellite Business Week, Paris, www.satellite-business.com

September, International Broadcast Convention, Amsterdam www.ibc.org

October, APSCC Broadcasting and Space Conference and Exhibition, location varies,
www.apscc.or.kr

October, Satellite & Content Delivery Conference and Expo, New York City,
www.satconexpo.com

Industry Press & Media


Below is a list of online and print media that cover the industry. They offer many useful online
links and resources, including industry job postings.

Via Satellite is a leading print publication with a focus on applications and markets for
satellite communications, published by Access Intelligence. Its Web site at
www.satellitetoday.com offers free and subscription-based information on the industry,
including video interviews with industry executives.

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Space News (www.spacenews.com) offers quality journalism focused on the overall space
industry as a print subscription publication and via its website. It includes news on the
satellite telecommunications sector with a focus on its impact on space companies.

Satmagazine (www.satmagazine.com) and sister online publication Milsatmagazine


(www.milsatmagazine.com) provide in-depth articles from industry professionals, while sister site SatNews (www.satnews.com) offers up-to-date news via the web and online
subscription.

Satellite Markets & Research (www.satellitemarkets.com) offers online and print analysis
of the industry and vital statistics. It includes video and podcast interviews with key executives from the global satellite industry, as well as a bi-monthly journal Satellite Executive
Briefing, available free with registration online.

Satellite Evolution Group, based in the UK, offers both in-depth industry coverage in print
periodicals covering Asia and the Mideast, as well as free subscription newsfeeds, video
newscasts and interviews via the web: www.satellite-evolution.com

Recruiters and Job Boards


In addition to job search engines such as Monster.com, there are specialized boards used by
firms in the satellite industry, including:

www.space-careers.com

sspi.spacejobs.com

www.gvf.org/vsat_industry/job/index.cfm

Company Websites/Career Pages


Company websites are one of the best resources for identifying career opportunities, as most
sites have a career or jobs section. Useful online directories and lists of satellite company websites include:

Companies Web Directory by the publisher of Via Satellite at


www.satellitetoday.com/webdirectory/

Spacenews.com provides an excellent free web directory of companies in the space business
at www.spacenews.com/launch/space-directory-commercial-sites.html

Another useful free list of company websites, organized by satellite industry segment and
including a complement of companies active in Europe can be found at www.satellitelinks.co.uk

Via Satellites 2010 Satellite Industry Directory, available for purchase at


www.satellitetoday.com/sid includes company contacts in the industry.

Design Publishers The 2010 International Satellite Directory, The Complete Guide To
The Commercial Satellite Communications Industry, is another resource of company
contacts available for purchase, www.satnews.com/directory.shtml

Using Society of Satellite Professionals International Resources


For audio interviews and more information on educational opportunities, industry
news, local contacts and events, as well as online social networking with satellite
industry professionals, visit www.sspi.org. Become a student or professional
member of SSPI and launch your career!

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