User Manual - Training Level 2: Trigger

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User Manual - Training Level 2

DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0


TITLE: Break-Down Maint Order Process

PAGE:

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Creation Of Malfunction Notification


For Break-Down Maintenance
Overview
Trigger:
An internal problem or maintenance request needs to be logged for problem reporting and technical
resolution.
Business Process Procedure Overview
This document describes how to create a PM notification for any notification type. A notification is used to capture technical information
and assign tasks that do not involve the tracking of costs. The user can create a maintenance order from the PM notification.
Note: With this transaction, the screen layout will differ based on the notification type. Refer to Business Procedure document for Create
Maintenance Request, Create PM Malfunction Report and Create PM General Maint Notification.

Input Required Fields


Notification Type

Field Value/Comments
The standard types are M1 (Maintenance Request), M2 (Malfunction Report)).
Customer-specific notification types may be created and used. If other notification
types are needed, the system administrator must be advised.

Output - Results
Creation of a notification

Comments
Refer to Business Process Procedure Display PM Notification', to verify this result.

Tips and Tricks


An existing notification can be copied to reduce data entry time.

Procedural Steps
1.1.

Access transaction by:

Via Menus
Via Transaction Code

Logistics Plant Maintenance Maintenance Processing Notification Create


(general)
IW21

User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

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1.2. On screen Create PM Notification: Initial, enter information in the fields as specified in the table
below:
Field Name
Notification
Type
Notification

Description
Notification type

R/O/C
R

External number for notification

Reference
Notification

Notification number from which to copy


data.

1.3.

User Action and Values


Leave field blank and the system will assign
the next consecutive number.
Enter the notification number of an existing
notification, if data is to be copied.
Press ENTER key.

Comments

Alternately,
click on the
green check
mark icon.

On screen Create PM Notification: Maintenance Request (or Malfunction Report or Activity


Report), enter information in the fields as specified in the table below:

User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

Field Name
Notification
(short text)
FunctLocation

PAGE:

R/O/C
R

User Action and Values


Enter a short text.

Enter a functional location number, if


known.
Enter an equipment number, if known.

Assembly

Description
Notification short text (or title of the PM
notification)
Functional Location number for which
the notification refers
Equipment number for which the
notification refers (reference object)
Material or assembly number

Description
Planner Group

Long text description


Group responsible for planning tasks

O
O

Main WorkCtr

Work center responsible for the


completion of the maintenance tasks

Enter a work center and maintenance


plant.

Reported By

Person who reported request/problem

Notif.Date

Date and time the request/problem


was noted
Date and time the malfunction or
problem occurred
Indicator for breakdown

Enter the last name of the person who


reported the problem/request.
Defaults to current date and time.

Defaults to current date and time.

Date and time the malfunction or


problem ended
Total number of hours the reference
object was not working.

Equipment

StartMalfunct
Breakdown
Malfunct.End
Downtime

O
O

Enter a material or assembly number, if


known.
Enter a long text.
Enter a planner group and maintenance
plant.

Enter the date and time the malfunction


/ problem ended.
Enter the time in hours or change the
unit of measure to represent the correct

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Comments
Long text is
available, if needed.
Can be determined
from the equipment

Can be automatically
determined from the
reference object.
Can be automatically
determined from the
reference object.
Can be changed as
needed.
Can be changed as
needed.
Used for technical
reporting

User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process
Object Part
Damage
Text
Cause Code
Cause Text

1.3.1

Code of standard part for which the


notification refers
Code for damage description
Free text for damage description

Code for cause of damage description


Free text for cause of damage
description

O
O

O
O

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time (i.e., minutes).


Select code from drop down list (press
F4).
Select code from drop down list.
Enter text for damage description, if
needed.
Select code from drop down list.
Enter text for cause of damage
description, if needed.

Malfunction, Breakdown Tab


Detailed information regarding the malfunction, such as start date and time of the malfunction of the reference object, can be
entered in this tab. The malfunction can also be marked as a breakdown. This information is later used for reporting (i.e.,
mean time between failure, number of breakdowns, etc.).

1.3.2

Location Data Tab


Contains location information of the reference object.

1.4.

Put the notification in process. (Click the "Put in Process" button or Notification Functions
Put in Process or press F5)

1.4.1

The system status on the notification will change from OSNO to NOPR.

1.5.

Save the notification. (Click on the save icon, or Ctrl+S)

1.5.1

Message will be displayed confirming that the notification has been saved
and will display system assigned notification number.

User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

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For creating Break-Down Maintenance Order through notification, Enter into change mode of
created notification & click on Create Button

User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

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Check the defaulted Data in the Pop-Up

Click on / Press ENTER

With reference to the Notification, System takes into Create mode of Maintenance Order
automatically.

User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

Save

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

PAGE:

Observe & note the Order No. & Notification No. displayed on the Status Bar.

Break-Down Maintenance Order Process


Overview
Trigger:

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

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Internal work hours and costs need to be captured and transferred to other cost objects
for maintenance / service work. Billable hours and costs need to be captured and
billed to customers, as well as transferred to other cost objects, for service work.
Business Process Procedure Overview
A detailed work planning document which holds details on resources, components, costs, and labor
required to complete specific maintenance / service work. Can be created with or without a
notification.
The costs are settled to other cost objects, such as cost centers, WBS elements, internal orders,
fixed assets, profitability segments and G/L accounts (service only), contracts (service only), other
PM/CS orders and real estate objects.
Input Required Fields
Order No

Field Value/Comments
Input the order No. obtained through Malfunction Notification

Output - Results
Change of a PM/CS Order

Comments
Refer to Business Process Procedure Change PM Order', to
verify this result

1.1.

Access transaction by:

Via Menus

Logistics Plant Maintenance Maintenance Processing


Order Change (general)

Via Transaction Code

IW32

2.

On screen Change Break-Down Maintenance Order 4200000151: Central Header,


check the data defaulted, and change the data if & as needed :

User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

2.

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On screen Change Break-Down Maintenance Order 4200000151: Central Header,


check the data defaulted, and change the data if & as needed:

User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

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Click on Operations Tab & check the data defaulted operations, work, no. of capacity &
duration, and change the data if & as needed, and select Line :

User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

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Click on Component Tab & check the data defaulted Material No & Qty., and change
the data if & as needed:

User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

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Click on Costs Tab & check the status of determination of


the planned costs are in order:

Release the order by clicking on Green Flag

User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

PAGE:

After Releasing the Order Observe status of the order from the Status Bar.

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

PAGE:

After Saving the Order Observe status of the order from the Status Bar.

Click on Operations Tab

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

Select the line

Click on Components Tab

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

Select Line & click on Gen Data Tab

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

Take the Reservation no.

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

Save

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

Click on To Reservation Tab.

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

Enter Reservation No.


Click on Adopt + Details

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

Enter Storage Location & press Enter

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

SAVE

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

1.5.

PAGE:

Status of the Goods Issue displayed on the Status Bar

Access transaction for PM Order Confirmation: Via. T- Code:IW37


o Enter Order No.
Execute

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

Select the Line and Click on Individual Confirmation tab.

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

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Change Actual Work as & if required.


o Check () Final confirmation, No Remaining Work & Clear open Reservations
as & if required.
Enter Actual Duration as required.
Enter Dates & Times as required.

User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

SAVE

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

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Status of the Order Confirmation displayed on the Status Bar

Enter into Change Mode (IW32) of the Order to observe the updation of Actual Costs

User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

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Click on Complete icon (black flag) to mark TECO (complete Technically)

Edit the defaulted Date & Time of completion.


Click on (Continue) / Press ENTER

User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

Note Status of the Order from the Status Bar

Enter Settlement Period


Enter Fiscal Year

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

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Only to view the Settlement click on Test Run (or) to settle


directly click on Check Trans Data
Click on Execute / F8 to settle.

Click on Details List

User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

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Enter into change mode (IW32) of Maintenance Order for Complete (Business)

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

To Complete (Business) click on Complete (Business) Tab

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User Manual - Training Level 2


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TITLE: Break-Down Maint Order Process

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User Manual - Training Level 2


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TITLE: Break-Down Maint Order Process

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User Manual - Training Level 2


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TITLE: Break-Down Maint Order Process

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

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Note the Status of the Order from the Status Bar

Access to Change mode of Maint Notification for performing TECO

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

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Click on Complete icon (black flag) to mark TECO (complete Technically)

User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

PAGE:

Edit the defaulted Date & Time of completion.


Click on (Continue) / Press ENTER

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

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User Manual - Training Level 2


DOCUMENT NUMBER: UML2_PM (Break-Down Maint Order Process ) _V1.0
TITLE: Break-Down Maint Order Process

Note the Status of the Notification from the Status Bar

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