We Are Patient Advocates
We Are Patient Advocates
We Are Patient Advocates
Never make assumptions about other individuals or their beliefs. Ask questions about
cultural practices in a professional and thoughtful manner, if necessary.
Find out what the patient knows about health problems and treatments. Show
respect for the patient's support group, whether it is composed of family, friends, religious
leaders, etc.
Understand where men and women fit in the patient's society. In some cultures, the
oldest male is the decision-maker for the rest of the family, even with regards to treatment
decisions.
Most importantly, make an effort to gain the patients trust for a stronger nurse-patient
relationship. This may take time, but all will benefit if this is accomplished. If the patient
does not speak your language, attempt to find someone who can serve as an interpreter.
Cultural competence is the ability to provide effective care for patients who come from different
cultures. It requires sensitivity and effective communication in nursing, both verbally and nonverbally.
In the Nursing Workplace
The important issues of recruitment into the profession should specifically include efforts to
recruit minorities and individuals from other cultures. When working with these individuals, the
same principles apply as those listed above. Everyone should respect each other as a part of the
healthcare team. After all, we are working towards the same goals of providing safe patient care.
Cultural sensitivity and cultural competence plays an important part in the nursing practice.
Respect for others is discussed along with patient care in our basic introductory courses in
school. It may have been a while since we heard how important it is in the development of an
effective relationship, but unlike some aspects of the nursing practice, this will never change.