INTRODUCTION OF COURIER SERVICES.

In modern age, as time increase, needs & requirements of the person are
also increased. They want more facility & try to do their task quickly & within time.
But they can not get all the things at nearest market or area, so they have to
import the things from any place in the world.
Within the country, the things can be imported through post service. But it
consumes the time & sometimes problem of damage or missing occur. Where as
in the international market, the one way is shipping. But it also requires more
time.
The courier service is one of the solutions of these problems. It is used to
send some things to any person in the world within time.
The courier company has number of branches, which are spread over the
country or the world. So that when person wants to send things then he has to
contact at nearest courier service branch. The courier company creates the
schedule & gives internal/external services. The courier service work as
destination office or source office. The source office branch receives the order
means consignments & sends it to the destination courier branch. The company
has certain rules according to the weight.
Using the courier service person can easily send his/her parcel to other
person in the particular destination within the time. Now days, 50% of companies
of the world uses the services of various courier company.

INTRODUCTION OF COMPANY.
BLAZEFLASH COURIERS PVT LTD. One of the leading courier
companies was established in April 1986. It is a company of well-known BLAZE
group who were one time the pioneer in cinema media famous for Ad. Films &
slides exhibition in theatres all over India. Blaze successfully handled the
advertising campaigns of their valued clients through the cinema media like
Nestle, Dabur, Hindustan Lever, Godrej, Geoferry Manners, Reckitt & Colman of
India Ltd, and Glaxo Laboratories etc.
The time changed gradually, the taste & thoughts shapped well when
Blaze product some of the feature films directed by Shyam Benagal with wellknown actress Shabana Azmi. The films like Ankur, Nishant, Bhumika & Mandi
went hit on the Indian screen. The most popular serial on television was TAMAS,
which was also produced by Blaze.
Blaze then diversified in consumer products & attached the consumer
market with premium products like More Detergent Cake & Blaze Profume.
Blazeflash Couriers is of course, not just another courier company as
some clients feel.
OBJECTS :
When we have already entered the 21 st century, we may not afford to
listen words like Sorry, Misrouting, Confusion, Late deliveries, loss of Packets,
No-response, No feedback etc. From any organization, we are committed to
render A class services to all our patronage. We have tried to make all these
mis-happening & feel pleasure to couriers in this courier world. The main object
of this company is
To be a dedicated, reliable & economical Courier Service.
NETWORKS & MANPOWER :
We are proud of having a large scale network of then its office of our own
all over India received in heritance from our parent organization M/S Blaze
Advertising Pvt. Ltd. with the help of our network & more then 2100 Professional
Franchises & as many as 4500 dedicated manpower on payroll, we are serving
Regional Offices & sub-branches are fully equipped with all sort of machinery like
Telephone, Vehicle, E-mail, Fax, Internet etc. required in the trade.
Our clientage includes city bank, American Express Bank, Export-ImportBank, Vijaya bank, Union Bank Of India, Reckitt & colman of India Ltd., Nit Ltd.,
Aptech, Sylven Testing, Hindustan Motors, Maruti Udyog, MMTC Ltd., NTPC Ltd.,

DCM Group, DDCA, Delhi Press etc. are some of our top class customers to
whom we are rendering our services quite efficiently for a long time.

THE EXISTING MANUAL SYSTEM

As the system is totally manual, the activity takes place in the
system as following.
In this system first of all consignors placed their consignments like covers,
documents, nondocuments etc. to the officer of the courier branch. Here this
branch acts as a source branch. Then the branch officer prepares the
consignment note. The details of the consignment note are as follow.
ORG: It indicates the name of the city from where the consignment is received
from the consignor.
DEST: It indicates the name of the city or destination to where the consignment is
send.
DATE: On which consignment is received.
NON DOCS/DOCS: mark the category of consignment like documents or
nondocuments.
BOOKED BY: If there is any franchise then write the name of it.
CONSIGNOR: It indicates name & address of the person who placed the
consignment.
CONSIGNEE: It indicates name & address of the person who received the
consignment.
DECLARED VALUE: If the cost of consignment is very high then it is written in
this box.
INSURANCE: If any consignment has insurance then it is indicated by YES
otherwise by NO.
WEIGHT IN KGS: It indicates weight of consignment in kilograms.
WEIGHT IN GMS: It indicates weight of consignment in gramms.
PKGS: It contains no. Of packets of consignments.
CHARGES: According to the weight of consignment they provide charges of
consignments.

SPECIAL CHARGES: When they provide any special services then the charge
of it treated as special charge.
SERVICE TAX: They also include charge of government tax.
TOTAL RS: It is summation of charges, special charges & service tax.
Make the 3 copies of the consignment note. From which one is given to
the sender, one is use as cash or invoice in office purpose & other is use as
Proof Of Delivery (POD), which is sent with consignments
After receiving all consignments they sort out the consignments according
to the destination. Then based on destination, they prepare Manifest.
Manifest is one type of note, which contains all the consignments having
same destination. They contain the following details.
MANIFEST NO: It contains the no. of manifest.
FROM: It contains the name of city from where the consignment is send.
TO: It contains the name of city means destination, to where the consignment
are received.
DATE: Date on which the manifest is prepared.
CONSIGNMENT NO: It contains all the consignments numbers.
TOTAL CONSIGNMENTS: It indicate total no. of consignments.
TOTAL WT: It contains the total weight of all consignments
TOTAL BAGS: It contains the total no. of bags of consignments.
Make 3 copies of the manifest. From which one is used for the source
office, other 2 are sent to the destination office. Then from these two copies one
is return back to the source branch for conformation of delivery.
After preparing Manifest all the consignments are packed & then transship
the consignments. There are 3 ways to transship the consignments.
1) By air.
2) By cargo.
3) By surface.

In air delivery boy takes the all consignments in the plane. It is also known
as onboard courier. In cargo source branch booked the plane & the delivery boy
of the destination branch received all the consignments. In surface courier
services is provided by road.
After receiving consignments destination branch checked the manifest,
whether any consignment is left or not. Then based on manifest the destination
branch prepared the Delivery Run Sheet. It contains the following details.
DRS NO: It contains the number of the delivery run sheet.
DATE: It contains the date on which the DRS are prepared.
BRANCH NAME: It indicates the name of the destination branch.
CONSIDNMENT NO: It contains all the consignment numbers.
PCS: It contains numbers pieces of the consignments.
CONSIGNEE: It contains the name of the person, who received the
consignments.
NAME & SIGN OF THE CONSIGNEE: Here the name of the consignee & sign of
his/her is taken.
RECEIVED DATE : It contains the date on which the consignee received the
consignments.
The delivery boy of destination branch prepares this form. Then he gives
the consignments to appropriate consignee & take his/her sign.
In the courier services, charges of the consignments is obtained form the
rate table, which contains the different rate for the different weight of the
consignments.

LIMITATIONS OF THE EXISTING MANUAL SYSTEM

Using manual courier services, we have to make the whole Export Report,
which contains the record of the consignments. It requires more time & more
calculation.
In courier service the rate of the each consignment or item is fixed. The rate of
consignments is depending on the weight of the consignments. So the
calculation of rate & monthly income are not done easily.
In courier services, the payment is made in credit or cash. So for the billing
procedure for the regular customer, we have to refer all the records in Export
Report. For this reasons this task is more time consuming.

PROPOSED SYSTEM
Computerizing of the existing system is done with the help of some
programming language & some database packages. So it will ease the work of
the system.
When system work as source then in consignment note.
Here the organization is fixed, which is ANAND. So the person needs not to
enter it every time.
It leaves the scope for destination, so the person can select desire destination.
It takes current date it means system date. So that person need not to be
entered it very time.
AMD-C contains consignment no. It is unique no. & it is use in Manifest &
Delivery Run Sheet forms.
If the consignor is regular then user should not need to enter his/her name &
address. It can be derived from the stored database.
If the consignor is not regular then the user has to enter the information about
consignor.
The information of the consignee means receiver has to be entered by user.
The description, which contains declare value, insurance, weight in kilo, weight
in grammes, the user enters packets. In this declare value is chosen according
to the kilograms & grammes describe in form from the Rate table.
If any consignment contains insurance then it is marked in the form.
The no. of packets, charges, special charges, and service tax is entered by the
user & according to this Total Rs. is calculated.
Then three copies of this consignment note are prepared.
Now all the entered data are
Consignment_Details and Consignor_Info.

stored

in

database

name

as

In the Manifest form, the user enters the name of the destination on which
user want to create Manifest.

 According to the entered destination, all the appropriate consignment nos. are
displayed automatically in Manifest.
The no. of consignment, total weight, total no. of
performing some operation on them.

bags are counted by

After this Manifest form is send to the destination branch with the
consignments.
When the branch acts as Destination branch, then
Here the branch received Consignments & Manifest. Then it prepares
Delivery Run Sheet according to Manifest. It fills information about
-

Branch Name \ Regional office

Consignment No
Date
Pieces
Name & address of consignee

Here we need not to enter the date because it automatically takes the
system date. Above information are stored in Dest_Consignment_Details.
After that delivery boy of the destination branch send the consignment to
appropriate consignee.

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FETURES OF THE PROPOSED SYSTEM

In computer system of the courier service computation of the rate is easily &
quickly done.
Computer system of the courier service provide fast access.
If our documents or any consignment is missed then we can know it easily
using the databases in the computer system of courier services.
Using this computerized system, bill issued procedure becomes fast.
In computer system the person has to fill the various forms & number of copies
of the forms can be easily generated at a time.
In computer system, it is not necessary to create the Manifest but we can
directly print it, which saves our time.
It contain better storage capacity.
Accuracy in work.
Easy & fast retrieval of information.
Well designed reports.
Decrease the load of the person involve in existing manual system.
Access of any information individually.
Work becomes very speedy.
Easy to update information.

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SCOPE OF THE SYSTEM

IATA restricted articles, Chemicals & inflammable items, Currency,
Gold Silver Jewellery & any other precious or semi-precious items, Electronic
items, Television, VCRs, Radios, Transformers, Alarm Clocks, Transistors,
Computers, Computer Part etc. Bulk pharmaceuticals, Drugs (Narcotics), Fragile
commodities i.e. Glass & China, Porrographic material, Foodstuff, Live Animals &
Plants, Firearms. Such restricted articles are not acceptable for carriage.
Bulky/outsize packages will be charged as per volumetric weight. If
volumetric weight is higher then actual weight, formula for calculating volumetric
weight is :
Length * Weight * Height (cm) / 6000 = Volumetric weight (Kgs.)
Length * Weight * Height (Inches) / 366 = Volumetric weight (Kgs.)

BOUNDARY OF THE SYSTEM

Source branch

Consignor

Courier Man / Delivery Boy

Transformation Way

Consignee

Destination Branch

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REQUIREMENT ANALYSIS
Company wants to computerized system in such a way that the person
need not to go through the rate file every time. But here the RATE TARIFE
means RateTable is maintain in computer memory so that the values of
consignment can be easily derived & changed if there any it can be
accommodated. The file of regular consignor is maintained so that billing at end
of the month is calculated easily.

FACT GATHERING TECHNIQUES

A fact gathering study was undertaken to study the activities involved
BLAZEFLASH COURIER SERVICE. We have visited various person of the
company. The existing manual system was studied by means of
Interviews

Record Reviews

Interview :
User interviews were conducted to determine the qualitative
information. These interviews, which were unstructured interviews, provided
opportunity to gathered information from respondents who are involved in the
process for a long time.
These interviews provided information such as:
Activities involved in process of Courier Services.
Limitation of existing manual system.
Type & frequency of forms & reports.
Record Reviews :
To gather details about the Courier Service, many kinds of records
& reports were reviewed. This study covered.
Standard Operating Procedure.
Forms & reports generated by existing manual system.

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 Document flow (Input / Output) of the Courier Services.

WHY WE CHOOSE ORACLE AND VISUAL BASIC 6.0

Features Of Oracle:
It is a high performance, full tolerant relational database
management system especially designed for online transaction processing
and large database application.
It offers following benefits :
1) It eliminates all parent-child relationships and instead represented all
data in the database as simple row/column tables of data values.
2) Flexibility in data modeling.
3) Easy access to all data.
4) Each table is an independent entity and there is no physical
relationship between tables.
5) Reduce data storage and redundancy.
6) Independent of physical storage and logical data design.
7) A wide level data manipulation language (SQL).
Most data management systems based on the relational model
have a built-in support for query languages like ANSI SQL or QBE
(Query By Example). These queries are simple English constructs
that allow adhoc data manipulation from a table.
8) Deferred writing at commit to improve transaction performance.
9) Security And control :
It has a roll forward command for recreating the database to its
most recent safe point. Grant and revoke limits access to
information down to row and column level. Views are a valuable
features for limiting access to the primary tackles in the database.
10)
Professional ORACLE starts the DBMS (database management
system) in the extended memory, so more main memory is available
for other applications.
11)
Relational model of data management is based on SET theory.
Built-in query language is designed in the RDBMS ,so that it can
manipulate sets of data (one or more tuples).
12)
User interface used with relational models is non-procedural
because only what needs to be done is specified and not how it has to
be done. Using any of the other methods, you have not only to specify
what need to be done but how it has to be done as well.
Features of Visual Basic 6.0 :
Visual Basic provides complete set of tools to simplify rapid
application development.
1) It provides a vital link to graphical environment and allows you to
develop applications based on standard Windows features : Dialog
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Boxes, Command buttons, Pull down menus, Scroll bars, Selection

lists etc. It also allows to create robust applications that fully make use
of the graphical user interface.
2) ActiveX Data Objects (ADO) and OLE DB replace the Open database
connectivity (ODBC) API as the preferred method for accessing
shared-file and client/server databases.
3) Internet techniques such as Dynamic HTML (DHML), Extensible
markup language (XML), Active server pages (ASP) and ActiveX
documents offer browser-based
alternatives for displaying and
updating data.
4) Extensions to Visual Basic class modules assist in writing middle-tier
DLLs for Microsoft transaction server 2.0.
5) A multitude of wizards and other graphical tools aid developers new to
Visual Basic.
6) Visual Basic is an event driven programming language. Visual Basic
allows you to adopt more of parallel approach, with independent
sections of code for each option that the user may select. This is
known as Event driven programming language.
7) Data Environment designer (DED).
8) Drag and drop form generation.
9) Data view window.
10)
ADO Data Control (ADODC).
11)
ADO-compliant data-bound controls.
12)
Hierarchical record sets and the FlexGrid Control.
13)
Data report design.
14)
Data form wizards.
15)
Format objects.
16)
Data repeater control.
17)
Data source classes And data building.
18)
MTS transaction Mode property of Class modules.
19)
Visual data tools (VDTS).
20)
SQL editor.
21)
Component creation.
22)
Language.
23)
Packaging and Deployment wizard.
24)
Data object wizard.
25)
The integrated development environment.

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