CAUTION: TO SERVICE MACHINE, THE POWER MUST BE DISCONNECTED

IMPORTANT SAFETY NOTICE

This information is intended for use by individuals possessing adequate background of

electrical, electronic and mechanical experience. Any attemp to repair a major appliance
may result in personal injury and property damage. The manufacturer or seller cannot be
responsible for the interpretation of this information, nor can it assume any liability in
connection with its use.

The timer and start switch are intentionally not grounded and may present
a risk of electric shock during servicing.
Disconnect electric power supply prior completing service.

GENERAL TROUBLESHOOTING GUIDE

COMPLAINT

AIR FLOW AND SEALS

Proper air flow through the dryer is essential for

normal operation of the temperature control and
safety systems. Air is PULLED into the cabinet from
rear and drawn up across the heaters located behind
the drum. This hot air is
PULLED through the drum rear, across the clothes
load, through the lint trap and down the trap duct
into the blower. From the blower the air is PUSHED
out of the exhaust system. Any air leaks between
the air inlet and the blower, such as lower drum front
left or trap duct to cabinet front sealing, will result
in improper temperatures. The air being pulled down
the trap duct to the drum outlet thermostat will be
cooler than normal, giving this thermostat a false
indication (delayed or no-trip). Leaks ahead of the
blower will also reduce the volume of air across the
heaters causing hot spots and possible premature failure.

NO HEAT

CHECK 240 V
AT BOTH
HEATERS

CHECK
ARE THE CLOTHES
STILL DAMP?

TRAP DUCT SEALING

To inspect the trap duct for proper sealing, remove the lint filter and look down into the duct. With
a light examine the trap duct on all sides where it meets the dryer front for voids in sealing. Leaks
may be sealed with permagum.
* WHEN FLEXIBLE DUCT IS USED. WE STRONGLY RECOMMEND
METALLIC FLEXIBLE DUCT.
* EXHAUST DUCT MUST BE 100mm (4 INCH) DIAMETER
* FOR SPECIFIC EXHAUST SPECIFICATION, REFER TO
INSTALLATION INSTRUCTION SUPPLIED WITH YOUR DRYER.

DRIVE BELT

DRIVE BELT

BEARING

HEATER

CHECK SHAGS CUTS

ALL DRUM &
INTERIOR SURFACES

SERVICE NOTE

3 TO REMOVE CONTROL
PANEL :
Unscrew the screws around the
control panel (open the door to see
other). Pull straight out a little on
the panel control to remove the
dryer knob, remove the dryer knob,
and remove the panel control.

5 TO REMOVE DRUM:
Service procedure: After removing the front panel, move the idler
pulley to the bracket motor to lock
it, so you can loosen the belt. Once
belt is loosened and moved off the
motor pulley, slightly lift and pull
out the drum.

Some replacement parts may have more terminal connections then the original
part. Wire the new part to the same numbered terminals as the original part
and disregard the unused terminals unless a special instruction is provided.
NOTE: The wiring diagram is located on the back of the access panel.

NOTE 2
YES

CHECK WASHER
BASKET AND
AGITATOR

SYNTHETICS ONLY
WRINKLE SRHINKAGE

YES

CHECK
HEATERS
RESISTANCE
(NOTE 1)

CHECK
HEATERS
RESISTANCE
(NOTE 1)

CHECK
THERMOSTAT
OPERATION
TEMP CHECK

TIMER SWITCH
HEAT SELECTOR
SWITCH
THERMOSTATS

DAMAGE

Motor ...............................................................................120V-60HZ (WE17M44)

Drive Belt .............................................................................................WE12M30
Idler Pulley ...........................................................................................WE12M8
Drum Bearing Sleeve...........................................................................WE1M462
Blower Motor.......................................................................................WE17M45
Grease - Idler Bearing..........................................................................WE25X46

DRUM SPEED

CHECK
MOTOR SWITCH
NO. 1 AND NO. 2

HEATER

ALL FABRICS
ALL LOADS

CHECK
THERMOSTATE
TEMPERATURE

NO
NO

YES

LONG DRY TIME

CHECK 240 V
BOTH SUPPLY

CHECK
WIRING

The drum is rotated counterclockwise,

as viewed from the front, at a speed
of 47-51 RPM. Belt tension is maintained
by a spring-loaded idler pulley and
driven by a pulley attached to the rear
motor shaft.

WRINKLES
SHRINKAGE
DAMAGE

NO HEAT
LONG DAY
TIME

INLET AIR

EHHAUST
AIR

SERVICE PARTS AND LUBRICATION

IMPORTANT

CHECK
TIME ADVANCE
RESISTOR

CHECK
GARMENT CARE
LABEL
WASH & DRY
INFORMATION
NOTE 3
THERMOSTAT
TEMPERATURE

ALL HOOKS AND

ZIPPERS MUST
BE CLOSED FOR
WASH AND DRY
CHECK DRUM
SPEED EXHAUST
SYSTEM
CUSTOMER USAGE
(NOTE 2)

SNAGS ON GARMENT
FRONT ONLY ARE
CAUSED BY
NORMAL WEAR OR
DAMAGE BY COUNTER
DESKS ETC.

IMPORTANT

Reconnect all grounding devices. All parts of this appliance capable of

conducting electrical current are grounded. If grounding wires, screws,
straps, clips, nuts or washer used to complete a path to ground are
removed for service, they must be returned to their original position and
properly fastened.

ACCESS
PANEL
1 TO REMOVE ACCESS PANEL:
1.-Remove two screws at top left
and right of access panel.
2.- Rise a little and pull straight
out and tilt the panel down. Wiring
diagram is mounted to the access
panel.

2 TO REMOVE HEAT SHIELD &

CONNECTORS:
To unplug the connectors, remove
the two screws in the middle of the
heat shield, and pull straight out.

HEAT SHIELD

4 TO REMOVE FRONT PANEL:

After releasing the control panel,
remove front panel mounting screw,
4 screws near of the bottom and 3
screws on the top.
Lift up on front panel to release the
mounting clips, then remove the
front panel.

Reassemble note: Re-route the belt

on the motor and idler pulley, then
release the idler from the motor
bracket. Be sure that the belt is
corrected routed on the idler pulley
and motor pulley. Slowly turn by
hand counter-clockwise the drum
to ensure belt is aligned and not
twisted. Drum RPM should be
between 45-55, after re assembly
the front panel . Verify that the
slides on the top bearing are in the
correct position.

NOTES:
1. Heater element is shown on wiring schematic (on reverse side of this sheet).
Check for infinite resistance between any heater terminal and dry cabinet.
Heater failure could result from low air flow caused by improper sealing, kinked
or excessive ducting orexcessive line voltage.
2. Other factors contributing to long dry times, or clothes condition: load size,
large bulky items, ambient temperature, room size (if not exhausted outdoor).
washer spin speed, washer rinse temperature.
3. Small loads: Less then 3 lbs. if not treated with destaticizer could develop a
static charge if over dried and cling to drum surface (no tumble) causing
wrinkles, shrinkage, or melting. Use a fabric softener (washer or dryer) or add 2
large bath towels to act as a buffer when drying.

DRUM MOTOR

189D7211P001

Pub # 31-16656 10/22/10 GE

CAUTION: TO SERVICE MACHINE, THE POWER MUST BE DISCONNECTED

1 TO REMOVE FRONT PANEL:
1. Locate two spring clips between cover and front panel, by align putty
knife about 4-1/8 from each side of cabinet (see illustration).
2. Insert putty knife and push forward to release clips.
3. Rotate front panel forward and lift off cabinet base locating tabs
4. Reverse procedure to reassemble.
4-1/8
10.5 cm

6. The tub assembly will now lean forward after both front rod and spring
assemblies are unhooked at tub supports.
7. Lift and push the tub/drive assembly bottom towards the rear of the
cabinet, and roll tub out under top lip of cabinet.
8. Pull tub out of cabinet by lifting it over on its top as shown below and
place on floor with drive at bottom.
9. Remove tub cover by lifting tabs on tub cover and pull off. Locate
alignment tabs on tub for reassemble.
10.Remove 3/8 hex bolt attaching agitator to spline shaft.
11.Remove agitator by lifting it straight up and off the shaft.

3 TO REMOVE SPIN BASKET:

1. Drain all water from tub by turning on washer to Drain & Spin cycle.
2. Repeat steps 1and 2.
3. Disconnect drive harness and pressure switch hose (release all wire ties).
4. Disconnect drain hose inlet (black hose) from tubs end at bottom of tub.
5. Remove front rod and spring assembly (one at time) by lifting tub assembly to take weight off suspension spring at lower portion of rod. Pull the
spring assembly out of the tub leg and repeat for rear rod and spring assemblies. Allow them to hang freely. The front and spring assemblies have a ink
mark color code according to spring color and should not be switched.

To Reinstall Motor:
1. Set top shield, motor, motor grommets, motor brackets and hand-start the
two motor bolts.
2. Attach belt to motor pulley and rotate large pulley until the belt slack is
taken up.
3. Pull motor until belt tension is properly set and tighten motor bolts.
4. Reconnect motor power and speed sensor connectors up until tabs are
fully seated and place wire tie.
5. Reverse procedure to reassemble.
6. Put the machine on Drain and Spin cycle, close lid then the control will
pulse the lid lock and lock lid.
7. The machine will start to drain and the spin will start after seconds let
the spin run and pause unit.
8. After the basket stops the lid lock will be release.

4-1/8
10.5 cm

2 TO REMOVE COVER / LID ASSEMBLY:

1. Remove front panel using step 1.
2. Remove two 1/4 hex screws on front of cabinet.
3. Reach under the lid assembly and locate lid switch. Squeeze lid switch
latch in to release while gently pushing it upward. Guide lid switch through
opening.
4. Remove lid lock by removing two Phillips #2 screws located at left side of
cover recess.
5. Remove cover/lid assembly.
6. Reverse procedure to reassemble.

4 TO SERVICE MOTOR:
1. Repeat step 1.
2. Remove belt by pushing down on belt near motor pulley while turning
large pulley.
3. Disconnect wire harness to motor and speed sensor.
4. Remove two 1/2 hex motor bolts and pull out (the motor shield will be
loose at this time).

12.Remove left-handed 1-11/16 hub nut, this nut is aluminum; take care
not to round the edges when removing or replacing.
13.Reverse procediure for reassemble.
AGITATOR BOLT
AGITATOR

5 TO SERVICE TUB:
1. Repeat step 1, 2 and 3.
2. Remove 3/8 hex bolts attaching drive assembly to tub (16 bolts for 27
wide stack unit and 14 bolts for 24 wide stack unit).
3. Disconnect over flow hose (black hose) at wall tub.
4. Place a new main seal on drive system before reassembling tub, set the
seal in a way to avoid damages with basket shaft.
5. Reverse procedure to reassembly.
DRIVE SYSTEM
BOLTS

TUB COVER

PULLEY NUT
BELT
LARGE PULLEY
MOTOR BOLTS

SHIFTER BOLTS
SHIFTER ASSEMBLY
BRACKET PACKAGE
SHIFTER
SHIFTER SPRING

DRIVE SYSTEM
ASSEMBLY

NUT WASHER

BASKET ASSEMBLY

6 TO REMOVE TRANSMISSION:
1. Repeat steps 1, 2 and 3.
2. Remove belt by pushing up on belt near motor pulley while turning large
pulley.
3. Remove two 1/2 hex motor bolt and pull out (the motor shield will be
loose at this time).
4. Remove large pulley by holding pulley with one hand and removing 5/8
hex nut.
5. After pulley is removed, remove two 3/8 hex bolts on shifter assembly.
6. Shifter and shifter spring will be loose at this time.
7. Remove two 1/2 hex bolts from package bracket.
8. Place a new main seal on drive system before reassembly on tub.
9. Reverse procedure to reassembly.

OVERFLOW DUCT
ASSEMBLY
TUB
ASSEMBLY

DRIVE SEAL

FLAT WASHER

TUB ASSEMBLY

TUB ROD SUPPORT

ROD ASSEMBLY
189D7211P001

DRAIN HOSE
Pub # 31-16656 10/22/10 GE

WIRING DIAGRAM ELECTRIC MODEL

WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK:

THE POWER MUST BE DISCONNECTED BEFORE SERVICING BY UNPLUGGING

THE MACHINE OR DISCONNECTING THE CIRCUIT BREAKER.

COLOR CODE

CAUTION: LABEL ALL WIRES PRIOR TO DISCONNECTION WHEN

SERVICING CONTROLS. WIRING ERRORS CAN CAUSE IMPROPER AND

DANGEROUS OPERATION. VERIFY PROPER OPERATION AFTER SERVICING.

LETTERS

COLOR

LETTERS

COLOR

AX

LT. BLUE

RX

RED
GRAY

BX

BLACK

SX

CX

BROWN

TX

TAN

GX

GREEN

VX

PURPLE

NX

DK. BLUE

WX

WHITE

OX

ORANGE

YX

YELLOW

PX

PINK

BX

CX

RX

GX

WX

THE X INDICATES ONE SOLID COLOR - NO TRACER.

WIRES WITH TRACER SHOW BOTH COLORS.
EXAMPLE - WR IS WHITE WITH RED TRACER.

CX

PX

RX

BY

EACH VALVE COIL

1.1 KOHMS

PX
YX

CX

VX

TX

CY

RX

BX

YX

YX
12 OHMS
BX

YX

VX

OX

TX

CW

BX

WX
OX

WX
900 OHMS
WX
YX

EACH WINDING
4 OHMS

NX
NX

NX

YX

189D7211P001

Pub # 31-16656 10/22/10 GE

CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous opera-

WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK:

THE POWER MUST BE DISCONNECTED BEFORE SERVICING BY UNPLUGGING THE MACHINE OR DISCONNECTING THE CIRCUIT BREAKER.
THE MACHINE MUST BE ELECTRICALLY GROUNDED THROUGH THE LEAD IN THE 3-4 PRONG POWER CORD.
THE CORD MUST BE PLUGGED INTO A GROUNDED APPLIANCE OUTLET THAT HAS BEEN PROPERLY INSTALLED. IF LOCAL CODES REQUIRE AN ADDITIONAL
GROUND CONNECTION, USE # 10 AWG MINIMUM WIRE TO CONNECT THE APPLIANCE CABINET TO AN ESTABLISHED GROUND. IN ALL CASES, THE GROUNDING METHOD MUST COMPLY WITH ALL LOCAL ELECTRICAL CODES AND ORDINANCES.

tion. Veify proper operation after servicing.

WASHER FIELD SERVICE MODE

VERIFY IF WASHER IS IN CRITICAL ERROR (SEE CRITICAL FAIL MODE TABLE).
TO ENTER TO SERVICE MODE, ROTATE CYCLE SELECTOR TO ANY POSITION EXCEPT POSITION 6.
PRESS START BUTTON AND FS BUTTON AT SAME TIME, WAIT 3 SECONDS, THEN ROTATE CYCLE SELECTOR TO POSITION 6, WAIT 3 SECONDS
AND RELEASE BOTH BUTTONS AND ALL LEDS WILL BLINK.
ROTATE KNOB CLOCKWISE TO VARIOUS POSITIONS PER SERVICE FUNCTION TABLE TO PERFORM FUNTIONAL CHECKS.

TIME CHART
TERMINAL LEGEND

SAFETY
THERMOSTAT

INLET CONTROL
THERMOSTAT

HIGH-LIMIT
THERMOSTAT

CONTROL TIMER

KNOB POS

DRUM/BLOWER
MOTOR

DRYER
CABINET

Y
S
X

F
OUTLET CONTROL
THERMOSTAT

189D7211P001

LED STATUS 0

LID LOCK FAILURE

120 6

LED STATUS 0

RINSE

LED STATUS 0

RINSE

SPIN

SPIN

LID LOCKED

LID LOCKED

10 11 12

NOTE:
WHEN ONE OR BOTH CRITICAL
FAILURES OCCUR, THE WASHER IS
DISABLED.
IT IS NECESSARY TO ENTER SERVICE MODE TO REESTABLISH THE
WASHER.

ERROR CODES TABLE

LED

FS ON

WASH

LED STATUS 0

RINSE

SPIN

LID LOCKED

FS ON

WASH

RINSE

SPIN

LID LOCKED

*
1
0
A

FLASHING
LED ON
LED OFF
LED ON IF THE SHIFTER IS IN AGITATE POSITION
LED OFF IF THE SHIFTER IS IN SPIN POSITION
B LEDS WILL BLINK AFTER START BUTTON IS PRESSED INDICATING
ERRORS ARE CLEARING. AFTER ERRORS HAVE CLEARED, MOVE THE
CYCLE SELECTOR TO POSITION 3 TO VERIFY THAT NO ERRORS EXIST.
WATER LEVEL SENSOR
BEFORE DISCONNECTING HOSE FROM WATER LEVEL SENSOR.
BE SURE WATER LEVEL IN MACHINE IS BELOW BOTTOM OF BASKET.
AFTER RECONNECTING HOSE, PUT MACHINE IN SPIN FOR AT
LEAST 1 MINUTE BEFORE CHECKING OPERATION OF SENSOR.

* FLASHING
1 LED ON
0 LED OFF

REPLACE CONTROL BOARD

180 6

130 5

FILL TIME OUT

210 5

540B146P020

OUTLET

SERVICE FUNCTION TABLE

REPLACE CONTROL BOARD

540B146P013

THERMOSTAT

WASH

REPLACE CONTROL BOARD

THERMOSTAT INLET BIASED

LID LOCK BROKEN

205 6

LID SWITCH

235 5

WASH

LID LOCK NOT OPEN / CLOSE

278B1102P001

KNOB POS

NO SPEED

SAFETY

THERMISTOR

THERMOSTAT

JUNCTION LEGEND
>> JUNCTION BY CONNECTOR
JUNCTION BY TERMINAL

FS ON

PUMP TIMEOUT

250 15

OVERFLOW

315 8

LID LOCK BROKEN

559C131G04

FILLING TIMEOUT

HIGH LIMIT

LID SWITCH FAILURE

THERMOSTAT

FS ON

BLOCKED MOTOR

CLOSE

LOOSE BELT

OPEN

CYCLE SELECTION POSITIONS

NO ERRORS EXIST

PART #

4-2
START

POS 5

START / PAUSE BUTTON S

ITEM

POS 6

COLD WATER VALVE S

//////////////////

POS 4

POS 7

CONT.

SET POINT
TYPE

POS 8

HOT WATER VALVE S

////////////////////

POS 3

AGITATE S

/////////////////////

POS 2

POS 9

START SWITCH

//

/////////

NO CRITICAL FAIL MODE TABLE

POS 1

POS 10

DRAIN PUMP S

///////////////////////////////////////////////////////////////////

CRITICAL FAIL MODE TABLE

SPIN AND SHIFTER SYSTEM S

T-F (TIMER MOTOR)

//

POS 12

ENTER / EXIT SERVICE MODE

T-X (TIMER MOTOR)

////////////////

//////////////////

POS 11

NOMENCLATURE
T- = TIMER CONTROL
M- = DRIVE MOTOR

/////////////////
//////////////////////////////////////////////////////

MOMENTARY

MODEL CODE 24

///////////////////

FABRIC SOFTENER BUTTON

ERROR CODES S

//////////////////

B-C (MOTOR)

///////////////

/////////////////

NOT USED

Y-S (BIAS HEAT)

/////////////////////////////////////////////////////

NOT AFFECTED

MODEL CODE 27

////////////////
////////////////

WHEN A LOAD IS TESTED, IS NECESARRY TURN THE PROGRAM KNOB TO OTHER POSITION TO TURN OFF THE LOAD.
TERMINATION OF SERVICE MODE CAN BE ACCOMPLISHED BY REMOVING POWER TO THE WASHER, OR REPEATING
THE SAME PROCEDURE TO ENTER TO SERVICE MODE, OR WAITING 15 MINUTES.

OPEN

A-U (BIAS HEAT)

B-A (HEAT)

FOR TESTS MARKED WITH S IN SERVICE FUNCTION TABLE IT IS NECESSARY TO PRESS START BUTTON.

////////// CLOSED

CLEAR CODES

AUTO
COTTONS

SEE ERROR CODES TABLE

90 80 70 60 50 40 30 20 10

AUTO
DELICATE

OFF

OFF

360 = 270 MIN

TIMED DRY

OFF

OFF

AUTO EASY
CARE

LED

* PRESS START BUTTON TO KNOW IF SEVERAL ERRORS EXIST

1 LED ON
0 LED OFF
Pub # 31-16656 10/22/10 GE