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Computer-Aided Dispatch Application Sheet

Computer-Aided Dispatch Application Sheet

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Joe Hicks
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235 views2 pages

Computer-Aided Dispatch Application Sheet

Computer-Aided Dispatch Application Sheet

Uploaded by

Joe Hicks
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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APPLICATION SHEET

A TRUSTED SOLUTION
Intergraphs smart safety and security
solutions protect people, property, and
infrastructure around the globe. Our software
helps the worlds most dynamic police,
fire, EMS, and emergency communications
agencies safeguard their communities,
from New York City to So Paolo and from
Germanys borders to the entire country of
New Zealand. Find out how Intergraph CAD
can help your agency improve public safety.

COMPUTER-AIDED DISPATCH FOR


PUBLIC SAFETY
Keeping pace with advancing technology requires leadership, innovation, and skill.
Intergraphs Computer-Aided Dispatch (I/CAD) system leverages next-generation
communications, improves mobility and safety, and reduces the time and cost to deploy
new technologies. You can make smarter decisions and respond to incidents faster
while making the most of limited resources.
Our latest CAD version integrates voice, text, and data in one easy-to-use system. We
combine call control and incident creation for more efficient operations, and even let you

ONGOING INNOVATION
Intergraph supports the latest public safety
technologies, such as the ability to send texts
and video to the public safety answering point,
person-level tracking, and popular desktop,
laptop, and mobile platforms. Our innovation
continues as new technologies emerge.

view incoming and answered calls on a map for faster call assessment.
To interact with different systems, our flexible architecture, along with our EdgeFrontier
product, ensures support for evolving standards and capabilities. This means youll be
ready for new technologies as they become available.
To enhance personnel safety, the systems core capabilities include person-level tracking,
allowing dispatchers to pinpoint individual responders locations to assess and respond

STANDARD COMPONENTS
I/Executive
I/Dispatcher
I/Informer
I/Calltaker
I/Backup

to risks and hazards in real time. You can also share multimedia files with field personnel
who have constant access to the dispatch center on smartphones and tablets.
Together, Intergraphs industry-leading capabilities provide the insight you need to better
prepare for what lies ahead.

FEATURES AND BENEFITS

I/NetViewer
I/Map Editor

Next-Generation Communications
Integrated Voice, Text, and Data

OPTIONAL COMPONENTS

Our solutions help agencies transition to next-generation communications. Our add-on

I/NetDispatcher

Intergraph Communications Controller integrates voice and text calls, providing complete

I/Question and Answer

call control and support for multimedia. For further situational awareness, our Video

Map Administrator Utility


I/Push to Talk

Responder product lets you associate video with CAD events, control surveillance cameras,
and extract relevant video clips.

I/Page

Combined Call Control and Incident Creation

I/Fire Station Alerting

Intergraph Communications Controller integrates call control and call-taker functions

I/Fire Station Printing

in a single environment, with common functions conveniently available directly

CAD Connect for EdgeFrontier

from the CAD map. Integrated workstations increase capabilities and improve

Mobile for Public Safety


Remote Content Manager

ergonomics while reducing errors and eliminating crowded desktops.

Display of Incoming and Answered Calls

that lets you see the nearest events, view how many calls you

Our software gives you instant access to relevant spatial information

have, run searches on license plates, and other commonly used

to improve incident management. You can visualize voice and text

queries all from one screen. Weve also added support for the

calls on the CAD map before theyre even answered so you

latest and most reliable platforms, better tools for system

can begin call assessment earlier in the process. For example, the

management and maintenance, and new options for high

ability to see the callers location and reported incident address at

availability and disaster recovery.

the same time helps avoid possible errors in incident location.

New Multi-Source Map

Better Interoperability

Our supplemental multi-source map gives you easy access to

Our CADs flexible architecture, combined with EdgeFrontier, is

masses of publicly and privately held data. You can overlay multiple

ready to support advancing next-generation capabilities. This

data sources on your map display for additional insight into conditions

ensures your ability to interact with different communications systems

in your area of interest.

and consume future next-generation data and services.

Reduced Time and Cost


Mobility and Safety

Faster, Simpler Connectivity

Person-level Tracking

EdgeFrontier saves time by reducing or eliminating custom

Tracking individual responders allows dispatchers to view each

interfaces used in implementations, upgrades, and new technology

persons location, permitting real-time risk assessment. You

deployments. It replaces the need for version-specific custom

can track responders as part of a unit or independently at the

coding and allows agencies to manage their own interfaces. Our

scene of an incident on the CAD map and in I/NetViewer

solution also supports simplified interfaces with partner companies.

and I/NetDispatcher. With more information about individual


responders, you can better manage resources through the entire
incident life cycle.

Easier, Less Expensive Installations


Our smartphone and tablet solutions are cheaper and quicker
to deploy than other options. Integrated workstations reduce

Better Situational Awareness

hardware and the cost of supporting separate workstations,

Now you can share pictures and video to improve situational

including energy and cooling. Overall, we improve the total cost

awareness in the field. Intergraph Communications Controller

of ownership for systems.

supports multimedia attachments associated with incoming calls,


which can be relayed to responders in seconds. This provides
them with more and better information about incidents, so theyre
prepared for whats next.
Constant Access on Smartphones and Tablets
With Mobile Responder, field personnel can gain real-time CAD
information wherever they go on iPhones, iPads, Android, and
Blackberry devices.

Streamlined Map Updates


Our new streamlined workflows improve map rolls by simplifying
map creation and updates. This ensures accurate, up-to-date
maps for faster response.
Analytics and Reporting
Business Intelligence Direct, built into CAD, lets you easily run
preconfigured reports for incident monitoring, response times,
and other performance indicators. Putting this information to use

Better Maps, Simpler Tools

helps you improve operations to save time and money. Additional

Enhancements in Mobile for Public Safety include the ability to

Business Intelligence solutions are available separately.

align maps in the direction of travel and a new patrol dashboard

ABOUT INTERGRAPH
Intergraph helps the world work smarter. The companys software and
solutions improve the lives of millions of people through better facilities,
safer communities and more reliable operations.
Intergraph Process, Power & Marine (PP&M) is the worlds leading provider
of enterprise engineering software enabling smarter design and operation
of plants, ships and offshore facilities. Intergraph Security, Government
& Infrastructure (SG&I) is the leader in smart solutions for emergency
response, utilities, transportation and other global challenges.

For more information, visit www.intergraph.com.


Intergraph is part of Hexagon (Nordic exchange: HEXA B; www.hexagon.com),
a leading global provider of design, measurement, and visualization
technologies that enable customers to design, measure and position
objects, and process and present data.

2014 Intergraph Corporation. All rights reserved. Intergraph is part of Hexagon. Intergraph, the Intergraph logo, and EdgeFrontier are registered trademarks of Intergraph Corporation or its subsidiaries in the United States and in other countries. Other
brands and product names are trademarks of their respective owners. 8/14 PSF-US-0026H-ENG

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