I have over 7 years of experience in the telecommunications field, starting my career with Bharti Airtel installing and repairing analog phones and broadband technology. I gained exposure to newer technologies like DSL and worked to establish WiFi networks with Tikona Digital Networks. Most recently I have worked with VOIP technology as a CMD Specialist for Orange Business Services, managing IP telephony networks for the World Bank Group. Throughout my career I have made efforts to continuously learn and keep up with changing technologies in order to grow my technical skills and experience in various areas of telecommunications.
I have over 7 years of experience in the telecommunications field, starting my career with Bharti Airtel installing and repairing analog phones and broadband technology. I gained exposure to newer technologies like DSL and worked to establish WiFi networks with Tikona Digital Networks. Most recently I have worked with VOIP technology as a CMD Specialist for Orange Business Services, managing IP telephony networks for the World Bank Group. Throughout my career I have made efforts to continuously learn and keep up with changing technologies in order to grow my technical skills and experience in various areas of telecommunications.
I have over 7 years of experience in the telecommunications field, starting my career with Bharti Airtel installing and repairing analog phones and broadband technology. I gained exposure to newer technologies like DSL and worked to establish WiFi networks with Tikona Digital Networks. Most recently I have worked with VOIP technology as a CMD Specialist for Orange Business Services, managing IP telephony networks for the World Bank Group. Throughout my career I have made efforts to continuously learn and keep up with changing technologies in order to grow my technical skills and experience in various areas of telecommunications.
I have over 7 years of experience in the telecommunications field, starting my career with Bharti Airtel installing and repairing analog phones and broadband technology. I gained exposure to newer technologies like DSL and worked to establish WiFi networks with Tikona Digital Networks. Most recently I have worked with VOIP technology as a CMD Specialist for Orange Business Services, managing IP telephony networks for the World Bank Group. Throughout my career I have made efforts to continuously learn and keep up with changing technologies in order to grow my technical skills and experience in various areas of telecommunications.
Download as TXT, PDF, TXT or read online from Scribd
Download as txt, pdf, or txt
You are on page 1/ 2
CONTINUING PROFESSIONAL DEVELOPMENT (CPD)
On completion of my Bachelor of Engineering (Electronics & Telecommunication) fr
om North Maharashtra University, I started my career in telecommunication and ne tworking sector. I crave to scout the upcoming latest versions or updates in the telecommunication field which has provided me the opportunity to shape my caree r in an ascending order of the technology. The decisions I have made in my caree r over the past 7+ years have been mainly driven by my zeal to keep abreast of t elecom technologies and my interest in telecommunication and networking. With th is as my basis, I have always made a conscious effort to strive towards perfecti on in whatever I have attempted and achieved. I started my professional career with Bharti Airtel Service Ltd. as an Assistant Officer. I worked in Installation and Fault repair for POTS that is Analog Phon es and Broadband technology. I had the exposure to the latest technology of that time; Digital Subscriber Lin e (DSL), it is a technology that puts high speed digital data on standard two-co nductor voice-grade telephone wiring. DSL signal can be "superimposed" on an exi sting phone line because the frequencies DSL uses are far above the frequencies used in voice conversations. In Airtel I had chance to get familiar with installing of telecommunication hard ware, configuring and integrating network and telecommunications technology with computer software. E1/T1, ISDN BRI/PRI, DSLAM, networking connectivity through fiber, splicing with help of OTR, copper wire connectivity, end to end connectiv ity for broadband signal and voice signal. Team management; handling team of sit e supervisors, technicians, wiremen. Customer dealing and liaison with local aut horities for permission were the activities that enhanced my technical and perso nal skills. I had the opportunity of team management, team building which helped me to understand the power of team work. Target oriented project assigned to me taught me to work in a confined time frame and achieve the success. I have stri ved to learn something new each passing day. This learning approach made me gain high degree skill, in varied/diverse aspects of the industry both technically & commercially. Aware of the fact that I have to keep myself updated as along with the changing technologies, I switched over to the world of Wi-Fi technology and joined with T ikona Digital Networks Pvt. Ltd. (Wireless Broadband Services). It was a new pla ce, new people, new set-up and a new challenge to take on. The first and foremos t challenging and learning experience was to understand Wi-Fi technology and est ablish the network in a very small span of time. Working under pressure, achievi ng set targets following 100% compliance and company norms, site survey for plan ning the development of customer access communications network infrastructure, k eeping the track of materials consumption on sites, inventories, equipment and i nstruments, maintaining the documentation of communication policies, procedures, guidelines and quality standards. Site audit, proper documentation of the same, vendor audit and approving the bills of the site, these were the areas in which I worked on and along with the technical growth I developed team management abi lities. I was exposed to multiple domains Network, WAN, Server Management. I alw ays made sure to learn something new each day and this helped me learn and under stand the functionality and inter-dependence of the various domains in a Telecom Industry. Following the demand in the telecommunication arena I decided to work on the boo ming telecom technology that is VOIP; Voice over Internet Protocol. Hence I join ed Orange Business Services as a CMD Specialist working on Cisco IP telephony fo r World Bank Group. Starting my career with POTS Analog phone and DSL then grasp ing knowledge of the Wireless communication and utilizing the 3G internet speed through Wi-Fi, I was finally reached to the Digital mode of Communication; the c heapest and high quality source of communication - IP telephony. In Orange Business Services I learned IP telephony (Internet Protocol telephony) technology that use the Internet Protocol's packet-switched connections to exch ange voice, fax, and other forms of information that have traditionally been car ried over the dedicated circuit-switched connections of the public switched tele
phone network (PSTN) which was used in Bharti Airtel from where I started my car eer. Using the Internet, calls travel as packets of data on shared lines, avoidi ng the tolls of the PSTN. Handle customer inquiries, complaints and service requ ests. Act as the SPOC for the customer till the request is activated, locate res ources for problem resolution and design best-option solutions. Managing Team on shift basis, being a shift lead and high-volume workload within a deadline-driv en environment. Handling Daily calls with the clients helpdesk to rectify the pen ding cases was proposed by me. After daily calls reviewing the results and data with the team, encapsulated the points on which we can work on to minimize such issues in future in order to provide more resolute and impeccable service to the customer. Working with all the three different entities led me to enhance my skills in pro ject management, fault analysis, technical competence, and capability for team w ork. This is the perfect example of my carrier growth, from analog world of tele communication to the very advanced Wi-Fi technology of communication and finally to the latest IP telephony technology. CERTIFICATION
VoIP Telephony and You: A Guide to Design and Build a Resilient Infrastructure for Enterprise Communications Using the VoIP Technology (English Edition)
Alan Scott - New Critical Writings in Political Sociology Volume Three - Globalization and Contemporary Challenges To The Nation-State (2009, Ashgate - Routledge) PDF
