Hotel Management - Case Study

Case Study on
Hotel Management
Software Engineering
(S.Y.B.SC.I.T)
Rishi Kulshreshtha
1|Page
Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)
Rishi Kulshreshtha
PREFACE
It Gives You Immense Pleasure In Doing This Case

Study On Hotel Management. The Reason Why I Chose
To Do This Case Study Because Of The Importance Of
Hotel Management Role Played In Today’s
International Trade & Human Relation.
Prior To This Case Study I Only Had A Slight Idea Of

What Are Hotel Management And Its Importance In
Modern Business World.
2|Page
Rishi Kulshreshtha
ACKNOWLEDGEMENT
It Gives Immense Pleasure to Me to Write This
I Would Like To Thank Prof. Ms. Ashwini Mam for

Giving Me an Opportunity to Make This Case Study
3|Page
Rishi Kulshreshtha
INDEX
1. SRS (Software Requirement
Specification)
2. ERD (Entity Relationship Diagram)
3. CLD (Context Level Diagram)
4. DFD (Data Flow Diagram)
5. Class Diagram
6. Object Diagram
7. Use Case Diagram
8. Sequence Diagram
9. Table Design
10. Activity Diagram
4|Page
Rishi Kulshreshtha
CASE STUDY
This Is A Project Automation Of Hotel
Management. It Is Aimed At Organizing and
Automation of the Process Related To Hotel
Management
The Project Will Benefit The Hotel In Managing The

Information Of Customers, Staff Members Of Various
Department And Some Of The Details Regarding To The
Hotel. This Will Help To Maintain The Data Of The
Hotel And Their Transaction On A Day To Day Basis.
5|Page
Rishi Kulshreshtha
EXISTING SYSTEM
The Current System Being Followed In the Hotel Is
Manual
AND ITS FEATURES ARE:

All The Processes Of This Management System Are
Done Manually In The Form Of Paper Work And
The Records Are Stored In The Registers.
Customer, Equipment, Grocery Stock and Other

Important Information Are Written On Paper
Bills Are Hand Written.
Grocery and Equipment Stock Is Manually

Maintained In Registers.
6|Page
Rishi Kulshreshtha
PROBLEM DEFINITION
1. The Hotel Was Dealing With A Lot Of Data Stored
In Registers.
2. Manual Dependency Slowed The Work.
3. Frequent Errors in Calculations of Bills
4. Stock Updating Of Food Material i.e. Grocery &

Equipments
5. According To The Demand Was Prone To Errors.
6. Improper Guidance to the Customers
7. Complaints by Customer Regarding Services
7|Page
Rishi Kulshreshtha
PROPOSED SYSTEM PLAN

This Project Is Planned To Be Developed In “Visual
Basic” As Front End For The User Interface And
“Oracle” As Back End To Store The Records.
It Will Take Care Of The Entire Transaction Of The
Hotel.
This Project Will Also Provide the Information
Related To The
A) Customer
B) Rooms and Table Availability
C) Staff Members of Various Departments
This Project Will Provide Security So That Only The
Authenticated Users Will Be Able To Access Data.
8|Page
Rishi Kulshreshtha
The Project Will Store the Detailed Records

Related To
A) Purchase Order of Grocery Stock and Other
Machinery or Equipments.
B) Salary of Staffs
C) Monthly and Annual Reports
The Project Will Also Provide To Add, Modify,
Delete, Search And View The Records.
The Project Will Provide Print Out Facility For The
Important Documents To Be Handled Over To The
Management, Also The Minor Bills To Be Given To The
Customer.
9|Page
Rishi Kulshreshtha
ADVANTAGES OF PROPOSED SYSTEM

With Improved Computerization Being Involved In
The Maintenance Of Details Of Customer And Staff
Members Of Various Dept. Error And Inconsistencies Is
Reduced To A Great Extent.
Proper Guidance Is Provided To The Customer
Regarding Various Services Of The Hotel.
Validation Of Data Will Be Ensured, Only Accurate
Valid And Complete Data Will Be Stored In The
Database.
Bill and Report Generation in the Form of Print
Outs Will Reduce Manual Work and Increase the Level
of Accuracy.
The Report Generation Will Enable Management
To Analyze The Performance Of The Hotel And Manage
The Administration In The Better Way.
Customer Satisfaction Is Also Taken Into
Consideration.
Reduction In The Manual Work Will Increase The
Profit Of Management.
10 | P a g e
Rishi Kulshreshtha
ENTITY RELATIONSHIP DIAGRAM
11 | P a g e
Rishi Kulshreshtha
CONTEXT LEVEL DIAGRAM
12 | P a g e
Rishi Kulshreshtha
DATA FLOW DIAGRAM
13 | P a g e
Rishi Kulshreshtha
CLASS DIAGRAM
14 | P a g e
Rishi Kulshreshtha
OBJECT DIAGRAM
15 | P a g e
Rishi Kulshreshtha
USE CASE DIAGRAM
16 | P a g e
Rishi Kulshreshtha
SEQUENCE DIAGRAM
17 | P a g e
Rishi Kulshreshtha
ACTIVITY DIAGRAM
18 | P a g e
Rishi Kulshreshtha
CONCLUSION
Even If The Multifactor Model Used By The
Authors May Be Viewed As Unspecified, Useful Results
Can Still Be Extracted And Analysed. The Hotel Sector
Slightly Performs Better Than Others Depending On
The Management System Which Are Done Manually In
The Form Of Paper Work And The Records Are Stored
In The Registers.
The Hotel Is Benefited In Managing The

Information Of Customers, Staff Members Of Various
Department And Some Of The Details Regarding To The
Hotel. This Will Help To Maintain The Data Of The
Hotel And Their Transaction On A Day To Day Basis.
19 | P a g e
Rishi Kulshreshtha
BIBLIOGRAPHY
BOOKS HOTELS
20 | P a g e

Hotel Management - Case Study

Uploaded by

Copyright:

Available Formats

Hotel Management - Case Study

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Hotel Management - Case Study

Uploaded by

Copyright:

Available Formats

Case Study on

It Gives You Immense Pleasure In Doing This Case

Prior To This Case Study I Only Had A Slight Idea Of

I Would Like To Thank Prof. Ms. Ashwini Mam for

2. ERD (Entity Relationship Diagram)

3. CLD (Context Level Diagram)

4. DFD (Data Flow Diagram)

7. Use Case Diagram

10. Activity Diagram

The Project Will Benefit The Hotel In Managing The

AND ITS FEATURES ARE:

Customer, Equipment, Grocery Stock and Other

Bills Are Hand Written.

Grocery and Equipment Stock Is Manually

2. Manual Dependency Slowed The Work.

3. Frequent Errors in Calculations of Bills

4. Stock Updating Of Food Material i.e. Grocery &

5. According To The Demand Was Prone To Errors.

6. Improper Guidance to the Customers

7. Complaints by Customer Regarding Services

PROPOSED SYSTEM PLAN

The Project Will Store the Detailed Records

ADVANTAGES OF PROPOSED SYSTEM

ENTITY RELATIONSHIP DIAGRAM

CONTEXT LEVEL DIAGRAM

DATA FLOW DIAGRAM

USE CASE DIAGRAM

The Hotel Is Benefited In Managing The

You might also like