Scribd Logo
Upload

Welcome to Scribd!

  • 98 views

    ISO Implementation Plan and Steps

    Uploaded by

    Sunit Mishra
    The document outlines the steps an organization would take to implement an ISO quality management system, including defining quality objectives and policies, business processes, department interdependencies, documentation procedures, internal auditing processes, and continuous improvement processes. It then provides details on the specific departments within Iteanz Technologies India Pvt Ltd, their mission, vision, quality objectives, and quality policy. Finally, it discusses the documented procedures, documents, and records required by ISO 9001:2008.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    ISO Implementation Plan and Steps

    Uploaded by

    Sunit Mishra
    98 views3 pages
    The document outlines the steps an organization would take to implement an ISO quality management system, including defining quality objectives and policies, business processes, department interdependencies, documentation procedures, internal auditing processes, and continuous improvement processes. It then provides details on the specific departments within Iteanz Technologies India Pvt Ltd, their mission, vision, quality objectives, and quality policy. Finally, it discusses the documented procedures, documents, and records required by ISO 9001:2008.

    Original Description:

    Steps to implement ISO in your organization

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    The document outlines the steps an organization would take to implement an ISO quality management system, including defining quality objectives and policies, business processes, department interdependencies, documentation procedures, internal auditing processes, and continuous improvement processes. It then provides details on the specific departments within Iteanz Technologies India Pvt Ltd, their mission, vision, quality objectives, and quality policy. Finally, it discusses the documented procedures, documents, and records required by ISO 9001:2008.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    98 views3 pages

    ISO Implementation Plan and Steps

    Uploaded by

    Sunit Mishra
    The document outlines the steps an organization would take to implement an ISO quality management system, including defining quality objectives and policies, business processes, department interdependencies, documentation procedures, internal auditing processes, and continuous improvement processes. It then provides details on the specific departments within Iteanz Technologies India Pvt Ltd, their mission, vision, quality objectives, and quality policy. Finally, it discusses the documented procedures, documents, and records required by ISO 9001:2008.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3
    At a glance
    Powered by AI
    The key takeaways are the steps to implement an ISO management system including defining quality objectives, quality policy, documentation process, internal auditing process and continuous improvement process.

    The different departments mentioned in Iteanz Technologies are Operations, Human Resources, Finance & Administration, and Marketing.

    The quality objectives defined by Iteanz Technologies are meeting customer expectations, providing compelling solutions, continuously updating competence, enhancing expertise through training, and ensuring internal and external communication.

    ISO Implementation plan and steps:

    1.
    2.
    3.
    4.
    5.
    6.
    7.

    Define the Quality Objectives, Quality Policy and Quality Manual.


    Define the departments in an organization
    Define the extent of interdependence in the organization
    Define business process specific to the organizations
    Define the interdependency of the departments
    Define the records maintained across the departments
    Define the documentation process for
    a. Communication of information
    b. Evidence of conformity
    c. Knowledge sharing
    8. Define the internal auditing process, auditing schedule and documentation
    9. Define the improvement process and documentation to enhance the
    improvement of the QMS.

    Departments in Iteanz Technologies India Pvt Ltd

    Operations
    Human Resources
    Finance & Administration
    Marketing

    Mission:
    Provide innovative enterprise solutions that simplify, contribute and
    synchronize the operations to maximize the intended result.
    Vision:
    To help organizations achieve their business objectives and maximize
    profits with our focused software consultation, solutions, and services
    designed by a motivated, committed multitalented team.
    Quality Objective
    With our ERP solutions we are committed to meeting Customer
    expectations and achieving customer satisfaction by enhancing the
    business process of our clients across business areas of our clients.

    Quality policy
    We have set the following measurable quality objectives to
    achieve total customer satisfaction.

    a. Objective: Meeting internal and external customer expectations on


    time every time
    Indicator:
    b. Objective : Providing compelling solutions to ensure our clients success
    Indicator:
    c. Objective: Continuously updating our business and technical
    competence.
    Indicator:
    d. Objective: Enhancing the expertise of our people by periodic training
    and support.
    Indicator:
    e. Objective: Ensuring Internal and External communication of information
    and records.
    Indicator:
    f. Objective: Continuously monitoring and reviewing expertise.
    Indicator:
    g. Objective: Ensuring customer involvement and receiving feedback for
    corrective measures.
    Indicator:
    h. Meeting statutory and Regulatory requirements.
    Indicator:

    Documented procedures:
    ISO 9001:2008 specifically requires the organization to have
    documented procedures for the following six activities:
    4.2.3 Control of documents
    4.2.4 Control of records
    8.2.2 Internal audit
    8.3 Control of nonconforming product
    8.5.2 Corrective action
    8.5.3 Preventive action
    These documented procedures have to be controlled in accordance with
    the requirements of clause 4.2.3
    Documents needed by the organization to ensure the effective planning,
    operation and control of its processes:
    In order for an organization to demonstrate the effective
    implementation of its QMS, it may be necessary to develop documents
    other than documented procedures. However, the only documents
    specifically mentioned in ISO 9001:2008 are:
    Quality policy (clause 4.2.1.a)
    Quality objectives (clause 4.2.1.a)
    Quality manual (clause 4.2.1.b)

    There are several requirements of ISO 9001:2008 where an organization


    could add value to its QMS and demonstrate conformity by the
    preparation of other documents, even though the standard does not
    specifically require them. Examples may include:
    Process maps, process flow charts and/or process descriptions
    Organization charts
    Specifications
    Work and/or test instructions
    Documents containing internal communications
    Production schedules
    Approved supplier lists
    Test and inspection plans
    Quality plans
    All such documents have to be controlled in accordance with the
    requirements of clause 4.2.3 and/or 4.2.4, as applicable
    e) Records:
    Examples of records specifically required by ISO 9001:2008 are
    presented in Annex B.
    Organizations are free to develop other records that may be needed to
    demonstrate conformity of their processes, products and quality
    management system.
    Requirements for the control of records are different from those for
    other documents, and all records have to be controlled according to those
    of clause 4.2.4 of ISO 9001:2008.

    You might also like