Nestle MRKT
Nestle MRKT
Nestle MRKT
Introduction
Definition
An organization's strategy that combines all of its marketing goals into one
comprehensive plan. A good marketing strategy should be drawn from market
research and focus on the right product mix in order to achieve the maximum profit
potential and sustain the business. The marketing strategy is the foundation of a
marketing plan.
Marketing strategy involves careful and precise scanning of the internal and
external environments. Internal environmental factors include the marketing mix
and marketing mix modeling, plus performance analysis and strategic constraints.
External environmental factors include customer analysis, competitor analysis,
target market analysis, as well as evaluation of any elements of the technological,
economic, cultural or political/legal environment likely to impact success. A key
component of marketing strategy is often to keep marketing in line with a
company's overarching mission statement. Once a thorough environmental scan is
complete, a strategic plan can be constructed to identify business alternatives,
establish challenging goals, determine the optimal marketing mix to attain these
goals, and detail implementation. A final step in developing a marketing strategy is
to create a plan to monitor progress and a set of contingencies if problems arise in
the implementation of the plan.
Marketing Mix Modeling is often used to help determine the optimal marketing
budget and how to allocate across the marketing mix to achieve these strategic
goals. Moreover, such models can help allocate spend across a portfolio of brands
and manage brands to create value.
Types of strategies
"In maturity, sales growth slows, stabilizes and starts to decline. In early
maturity, it is common to employ a maintenance strategy (BCG), where the firm
maintains or holds a stable marketing mix"
Market decline strategies
At some point the decline in sales approaches and then begins to exceed costs.
And not just accounting costs, there are hidden costs as well; as 'No financial
accounting can adequately convey all the hidden costs.' At some point, with
declining sales and rising costs, a harvesting strategy becomes unprofitable and a
Divesting Strategy necessary"
Early marketing strategy concepts were:
"Differentiation And Segmentation Strategies"
Approach under which a firm aims to develop and market unique products for
different customer segments. Usually employed where a firm has clear competitive
advantages, and can sustain an expensive advertising campaign. It is one of three
generic marketing strategies (see focus strategy and low cost strategy for the other
two) that can be adopted by any firm. See also segmentation strategies.
The process of defining and subdividing a large homogenous market into
clearly identifiable segments having similar needs, wants, or demand
characteristics. Its objective is to design a marketing mix that precisely matches the
expectations of customers in the targeted segment. Few companies are big enough
to supply the needs of an entire market; most must breakdown the total demand
into segments and choose those that the company is best equipped to handle.
"Skimming And Penetration Strategies"
"With skimming, a firm introduces a product with a high price and after milking
the least price sensitive segment, gradually reduces price, in a stepwise fashion,
tapping effective demand at each price level. With penetration pricing a firm
continues its initial low price from introduction to rapidly capture sales and market
share, but with lower profit margins than skimming".
There are also corporate strategy concepts like:
"SWOT analysis"
"Although widely used in marketing strategy, SWOT (also known as TOWS)
Analysis originated in corporate strategy. The strategy is all about identifying
strengths, weakness , opportunity an threats.
"Growth Strategies"
"The most well-known, and least often attributed, aspect of Growth Strategies
in the marketing literature is the term 'product-market.' The product-market
concept results from new and existing products with new and existing markets in a
two by two matrix".
Porter's "generic strategies"
Porter generic strategies strategy on the dimensions of strategic scope and
strategic strength. Strategic scope refers to the market penetration while strategic
strength refers to the firm's sustainable competitive advantage. The generic strategy
framework (porter 1984) comprises two alternatives each with two alternative
scopes. These are Differentiation and low-cost leadership each with a dimension of
Focus-broad or narrow. ** Product differentiation ** Cost leadership
Market segmentation
Innovation strategies This deals with the firm's rate of the new product
development and business model innovation. It asks whether the company is on the
cutting edge of technology and business innovation. There are three types:
Growth strategies In this scheme we ask the question, "How should the
firm grow?". There are a number of different ways of answering that
question, but the most common gives four answers:
Horizontal integration
Vertical integration
Diversification
Intensification
These ways of growth are termed as organic growth. Horizontal growth is whereby
a firm grows towards acquiring other businesses that are in the same line of
business for example a clothing retail outlet acquiring a food outlet. The two are in
the retail establishments and their integration lead to expansion. Vertical
integration can be forward or backward. Forward integration is whereby a firm
grows towards its customers for example a food manufacturing firm acquiring a
food outlet. Backward integration is whereby a firm grows towards its source of
supply for example a food outlet acquiring a food manufacturing outlet.
Prospector
Analyzer
Defender
Reactor
Marketing warfare strategies This scheme draws parallels between
marketing strategies and military strategies.
Chapter 2
Nestle company Profile
Objectives of Nestle
Nestle India
COMPANY PROFILE
Nestl S.A. is the worlds largest food processing company and is headquartered in
Vevey, Switzerland. The company was founded by Henri Nestl in 1866. Nestl
Company had made several name changes from 1866 to 1947, and finally adopted
Nestl S.A. in 1977 as the companys name. Nestle S.A. has factories or office in
almost every region of the world and markets a wide range of brands. The
company is often described as "the most multinational of the multinationals." in the
current food industry market.
Henri Nestl, also know as of the main originator of condensed milk. In 1867, he
developed the first milk food for infants and a baby who could not be breast-fed
was rescued. Nestls invention responded to the need for a nutritionally safe
alternative to breast milk. Thus, Nestl S.A has targeted to build a business based
on sound human values and thoughts.
The key to success of the company is due to its huge Research and Development
network within the food processing industry. With R&D as the competitive
advantage, Nestl has become the worlds leading nutrition, health, and wellness
company. The company is devoted in continuing to improve the nutritional value
of their products while enhancing the flavor. Nestl achieves this through its brands
and with initiatives like the Nutritional Compass and 60/40+. Millions of people
choose to consume Nestl products everyday because the company sustain the
quality as the fundamental ingredient in all of its brands. Consumers choose to
place their trust in Nestl due to the companys dedication to achieve distinction
and turn to Nestl brands to preserve nutritional balance in todays fast paced
world.
Switzerland-based Nestl S.A. has the highest ranking as the largest player
throughout the entire world in the competitive position within the food industry.
The rating reflects the companys competitiveness and market attractiveness. With
combined sales of 110 billion (Swiss Franc) in 2008, Nestl states a diversified
business portfolio, being the market leader in numerous product categories
worldwide including bottled water, instant coffee, milk and cheese products,
nutrition and baby food, ice cream, frozen foods, culinary preparations, and coco
products. Nestl's broad geographic coverage includes North America and Europe
as well as Asian markets.
The vision of Nestl R&D is long term, it helps shape the future of foods making
consumer needs into research priorities and convert new technologies into
consumer benefits, and services.
OBJECTIVES
Nestls purpose is to offer safe, tasty, convenient and nutritious foods to improve
health and well-being of consumers of all ages all over the world. To meet the
needs and desires of todays and tomorrows consumers, Nestl is strongly
committed to Research and Development (R&D) to improve existing products and
develop new foods with specific health benefits.
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Nestle India
Nestl India is a public listed company
Nestl SA holds 62.76% share
Market capitalisation INR 402 bn
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Chocolates and
Confectionery (13%)
Beverages (13%)
Market Segmentation
For getting the maximum market share and respect of the product in
the minds of the consumer, as per observation it is been concluded that
Nestle segmentation is based on two points.
-Geographic Segmentation
-Demographic Segmentation
- Geographic Segmentation
The company has divided its geographic segmentation in several regions.
First they have the segmentation of a whole country and from each
provincial capital, they divided its areas into north, east, west, south. So that
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it could be easy for the company to work efficiently on its supply chain
management.
- Demographic Segmentation:
Nestle isnt a supreme quality product that only the high class uses. The
product is for all classes. Infant to seniors. There is no age, sex, income and
any other kind of limitation on use of the product. The product is for all.
Anyone can use the product as per need.
Products of Nestle
Milk Products
Nutrition Products
Prepared Dishes and Cooking Aids
Beverages
Chocolate
Confectionery
Energy Drinks
Instant Noodles
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Internal Environment
Strengths : BRAND STRENGTH: Quality brands and products ; Top selling brand:
Nescafe, Maggi, Kit Kat, Honey Stars, Pepsi and etc.
PRODUCT INNOVATION:
Continuously introducing new products & manufacturing is efficiency. Strengths
include anything a company does well and its resources and capabilities for
developing a competitive advantage. The greatest strength of Nestl is culture that
is team focused and an open door policy. Nestl focuses on collectivism and
performance orientation attitude which encourages employees to work harder.
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Nestl has a complex supply chain configuration too and traceability is a critical
issue for Nestl India. High standards of hygiene, quality of edible inputs and
workforce are required in the food industry. Fragmented nature of the Indian
market will cause more problems.
Less Proactive : Nestle being a company is less proactive they create changes
but usually unless competitor doesnt change they doesnt adopt a change.
Limited Distribution Channel : Nestles major & bad factor is the limited
distribution channel because they distributes their products to whole seller in their
own factory vehicles as compare to their major competitor they have limited
distribution channel but they are maintaining to penetrate the market as far.
Mature markets : Nestle is entering into markets that are already mature and can
give a tough competition to new entrants
Supply Chain : complex chain management
External Environment
Opportunities
The external environmental analysis a firms new opportunities for profit and
growth. Nestl has a great opportunity for expanding its milk products because
India is the seventh major milk producer in the world with annual output more than
22 billion litres.
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Loss of Market Share :- When the market saturates the loss of the market
share of Nestles products is there major threat to Nestle.
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however, expect value for their money good quality at a reasonable price. When
offering quality to customers we also mean environmental quality. Nestl shares
societys concern for the environment and is committed to environmentally sound
business practices throughout the world.
Customers are central to our business and we must always respect their needs and
preferences.
Quality is a competitive advantage
We live in a competitive world and must never forget that our customers
have a choice. If they are not satisfied with a Nestl product, they will switch to
another brand. Our goal, therefore, is to provide superior value in every product
category and market sector in which we compete.
The pursuit of highest quality at any price is no guarantee for success, nor is a
single-minded cost-cutting approach. Lasting competitive advantage is gained from
a balanced search for optimal value to customers, by simultaneous improvement of
quality and reduction cost.
Success can never be taken for granted. We must watch and learn from our
competitors. If they do something better, we must improve our own performance.
We can achieve competitive advantage through Quality.
Quality is a joint effort
Operating companies are fully responsible for maintaining agreed quality
standards. Not only Production units, but also Marketing, Purchasing, Distribution
and Sales have a vital role to play in providing quality to customers. This implies a
thorough knowledge of the products and services we offer
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of 4 % during this sales promotion. Not only did the sales of Nestle grow
tremendously during the promotion, these continued at a higher pace even
after it was over.
Public Relations:
As far as the public relations is concerned, The organization releases an
annual report which includes the company's financial statements along with
the sales of all product categories. The annual report is mainly aimed at the
stockholders. However, another very important form of public relations are
the newsletters and bi-monthly magazines issued by the organization. A
huge amount of information is found in these regarding the products and
their promotion. In the same way, Nestle was given quit a bit of importance
in the newsletters issued after its launch, which obviously helped in creation
of the awareness of this brand.
Besides these promotional methods, word of mouth, a major factor in India proved
to be very effective in the increasing sales of Nestle Pure Life.
MARKET SEGMENTATION:
To occupy a clear distinctive & desirable place related to competing mineral water
in the minds of the target customers Nestle segments its market on two bases:
Psychographic Segmentation
Demographic Segmentation
Geographic Segmentation
Behavioral segmentation
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TARGET MARKET
targeting strategy of nestle is differentiated marketing
nestletargets both genders
targets the upper and middle class people who are health conscious
tourists are also the target market
GEOGRAPHICAL SEGMENTATION:
The Company segments its market geographically on divisional basis. They divide
each division in different zones and every distributor is restricted to sale its
products only in his own zone.
E.g. Dividing into five zones like East, West, South, North, and South west.
DEMOGRAPHICAL FACTOR:
If we look nestles demographic segmentation than we will find that our product is
for every one. People from any area, any culture, any age, any sex, any belief and
any incomemay use the products due to reasonable pricing. It is not any luxury
item which is used by a specific people.
TARGET MARKET:
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A specific demographic target market was not chosen for products like nestea ,
Nescafe, but the products such as cerelac were made only concentrating by
concentrating the kids and their health.
SELETING TARGET MARKET
Target Market Strategies
Undifferentiated mass market.
Differentiated Segmented Marketing.
Concentrate Marketing.
Micro marketing or Individual Marketing.
POSITIONING STRATEGY:
There are some competitive advantages or important attributes of, occupying in
consumer's mind relative to competing mineral waters are as follows:
NESTLE LOGO & FAMILY BRAND:
Nestle brand name and the logo of Nestle is also showing family care to consumer
which is enough to attract the customer. That's why customer gives it preference on
other products.
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COMMUNICABLE:
Nestle is a brand of nestle which shows a big sign of quality to customer. Due to its
brand name it is very easy to communicate.
Chapter 4
Marketing Environment
Branding strategies of Nestle
Labeling strategies of Nestle
Product Life Cycle
Price Fixation Strategy
Channel of Distribution
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MARKETING ENVIRONMENT:
1) Internal environment
2) Micro environment
3) Macro environment
1) Internal Environment:
In Nestle Internal environment ensures
o Employees are on side with the goals of an organization.
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Quantity of labor
Quality of labor
Labor strikes
Labor relations
Quantity of material
Quality of material
Price of material
Delivery delays
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Nestle efficiently handles the quality, quantity, price and stability of both material
and labor supplies. Management maps out the strategies for labor strikes, supply
shortages and delays to avoid increasing the cost of production, which can badly
affect sales in short run and customer satisfaction in long run.
c)
Customers:
Nestle deals with the reseller customers who buy the product Pure Life to resell at
a reasonable profit.
3) Macro Environment:
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LABELING STRATEGY
Nestl's pure life's label gives all information about their product like ingredients
which are used in it and all instructions regarding product.
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If we look Nestle in product life cycle than it easy to judge that it is at introduction
stage. Because Nestle is the market pioneer and at this stage its profit is negative or
low due to low sale and high distribution and promotion expenses.
Other major reason to be at introduction stage is unawareness in rural areas. The
people are not aware to the pure life water thats why their sale is low. They can
brought change in product life cycle by effective promotion, by formulating new
price strategies etc.
PRICE FIXATION STRATIGIES:
These are following objectives of Nestleregarding price fixation:
Profit Earning:
Profit earning is the main objective of every company but in case of nestle their
profit margin is low.
Customer satisfaction:
In Nestle price is not fixed by keeping in mind profit motive, only customer
satisfaction is kept in mind while fixing the prices.
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CHANNEL OF DISTRIBUTION:
Nestle is making full efforts to supply its product to ultimate consumers. For this
purpose the company uses the conventional marketing channels of distribution to
supply the product. In this method company supply the product to whole seller
who respond it to retailers who supply to ultimate user. In this method Nestle feel
little consumption of time because retailers cannot directly approach up to the
company.
The company also uses the vertical marketing system in which retailers also take
supply from directly company resources without contact with whole sellers. In this
way the margin of company decrease and going into the interest of the ultimate
consumer.
Chapter 5
Communication and advertising
Message to audience
Future Forecast
Nestles role in social welfare
Other strategies
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Television
Radio
News Paper
Bill Board
Hoarding etc.
o Some time company also makes free sampling, held stalls at different
programs like Health Mela.
o communication strategy is weak
MESSAGE TO AUDIENCE:
In every advertisement the company tries to convey their message like: They
provide health food and health drinking water for caring their customers. We work
for society welfare.
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great market share in future Because people can see that our water is getting rough
day by day and there is a need for pure drinking water to survive in the world.
For these opportunities company is going to launch an other plant for drinking
water next year.
Other strategy
Nestle will accelerate penetration and increase frequency and develop winning
concepts.
The company focus on both growth and margins.
o NEW PRODUCTS & BUSINESS :- (sell new to same & sell new to new)
o FREQUENCY :- (sell more to same)
o PENETRATION :- (sell same to new)
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Penetration
Frequency
New products
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Chapter 6
Conclusion
Recommendations and suggestions
Bibliography
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Conclusion
Nestle is a product for everyone which suitable for all income level since the price
that set by the company is affordable and perhaps, cheap. It is very competitive
since the price is high in quality and most of the consumer does not thinking too
much about the price.
Nestle is the largest company which is in the worlds leading food manufacturer
and the market leader in both coffee and mineral water, produces a wide range of
products including prepared dishes and cooking aids, milk-based products, cereals,
instant coffee and baby foods.
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Nestle is now Out of home abound and Winning the distribution and route to
market. It is now the most trusted products in India especially products like
cerelac, coffee, baby foods and Maggie.
Besides, Nestle is a organic model of organizational design. It is flexible and
highly adaptive to the competitive external environment and also decentralized
decision authority.
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was doing its good job in past but now it is facing some problems of low
quality of their products. Nestle is sued by someone they claim that they are
doing unethical business. They are mixing unhygienic things which can
cause damage to customers health.
The pursuit of highest quality at any price is no guarantee for success, nor is
a single-minded cost-cutting approach. Lasting competitive advantage is
gained from a balanced search for optimal value to customers, by
simultaneous improvement of quality and reduction cost.
Success can never be taken for granted. Nestl must watch and learn from its
competitors. If they do something better, Nestle must improve its own
performance. Nestle can achieve competitive advantage through Quality.
Bibliography
http://www.businessdictionary.com
www.nestle.in/
en.wikipedia.org/wiki/Nestl
google.co.in
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