THE REPORT

SUMMARY
KEY RESULTS
Innovation: !""#$%&'(#)(*+',(-#)'(.+/'(+&')%&'(#)(*+'0(1)'%/&2)#342("'5(

6)#*37&8(%"*(%668(#9&'"(8&'%.(&2'(2'%*.+"'8:(;3&(%(8&%&'*(4#%.(9#)(<<(6')7'"&(#9(
6)#='7&8(+8(>'"2%"7+"4('?+8&+"4(6)#*37&80@(!&A8(%..(%;#3&(7#"&+"3#38(+&')%&+#"80(B+8&'":(
6.%":(;3+.*:(&'8&0(C+"8'(%"*()'6'%&0

Process: D'.7#E'(&#(D%&')F7)3EG%..0(H2')'A8("#(I3'8&+#"(&2%&(J4+.'(%8(

%(*'$'.#6E'"&(E#$'E'"&(2%8(4#"'(E%+"8&)'%E:(;3&(&2'()'%.+&K(+8(&2'(.%)4'8&(
8'4E'"&(#9(&'%E8:(LM(6')7'"&:(%)'("#&(63)+8&8(9#..#5+"4(%"K(#"'(6)'87)+6&+$'(
E'&2#*#.#4K0(H2')'(+8("#(#"'(6')9'7&(8+.$')(;3..'&(6)#7'88(N(D%&')9%..:(J4+.'(
OF7)3EP:(CQR(#)(#&2')5+8'0(!"8&'%*:(&'%E8(%)'(38+"4(%(;.'"*:(#)(2K;)+*:(#9(
6)#7'88'8(&#(*'$'.#6(8#9&5%)'0(H238:(#"'(#9(&2'('E')4+"4(&)'"*8(+"(SMTT(+8(&#5%)*(
9.'?+;.'(J66.+7%&+#"(B+9'7K7.'(-%"%4'E'"&(OJB-P(&##.8(&2%&(%)'('%8+.K(738&#E+U%;.'(
&#(8366#)&(E3.&+6.':(7#"&+"3#38.K('$#.$+"4(6)#7'88'80

Complexity: H2+8(8&399(+8(2%)*:(%"*(#".K(4'&&+"4(E#)'(7#E6.'?0(J(7#E;+"'*(

VW(6')7'"&(#9()'86#"*'"&8(%)'(E%"%4+"4(6)#='7&8(5+&2(%&(.'%8&(TMM()'I3+)'E'"&8X(
%"*(SM(6')7'"&(%)'(E%"%4+"4(6)#='7&8(5+&2(T:MMM()'I3+)'E'"&8(#)(E#)'0(J"*:(&2'(
Y3+""'88(1##/(#9(D#).*(C'7#)*8(9#)(&2'(>B%)4'8&(C'I3+)'E'"&8(F6'7+9+7%&+#"@(4#'8(
&#Z!(H#(%**(&#(&2'(7#E6.'?+&K:()'I3+)'E'"&8(%)'"A&(8&%&+70(["(%$')%4':(E#)'(&2%"(VM(
6')7'"&(#9(&'%E8(%)'(86'"*+"4(%&(.'%8&(TM(6')7'"&(#)(E#)'(#9(&2'+)(&+E'(E%"%4+"4(
72%"4'8(&#()'I3+)'E'"&80(H238:(+&A8("#(83)6)+8'(&2%&(9%+.3)'()%&'8()'E%+"(2+42(N(#".K(
TV(6')7'"&(#9(&'%E8(2%$'(%(8377'88()%&'(#9(<M(6')7'"&(#)(2+42')0(\%"(K#3(8%K:(
72%"4'(7#"&)#.,

Customers: D2%&(+8(&2'("3E;')(#"'(E'&)+7(9#)(E'%83)+"4(8377'88(#9(

*'$'.#6E'"&(6)#='7&8(N()'$'"3',(I3%.+&K,(7#8&(8%$+"48,(H2+"/(%4%+"0(!&A8(738&#E')(
8%&+89%7&+#":(%&(<](6')7'"&0(^''6(&2'(738&#E')8(2%66K(%"*(%..(5+..(;'(4##*(+"(&2'(
*'$(5#).*0(\#"8+8&'"&(5+&2(&2+8(&2'E':(&2'("3E;')(#"'(72%..'"4'(9%7+"4(&'%E8:(
%&(V_(6')7'"&:(+8(>4%+"+"4(%(7.'%)(3"*')8&%"*+"4(#9(52%&(738&#E')8(5%"&:@(%"*(&2'(
"3E;')(#"'(8#3)7'(#9(6)#*37&(+*'%8(%"*()'I3+)'E'"&8(+8(>9''*;%7/(9)#E(738&#E')8(
%"*(6%)&"')8:@(%&(<S`(6')7'"&0(H238:(%($+8+#"%)K('?'73&+$'(.+/'(F&'$'(a#;8(+8(4)'%&(+9(
K#3A$'(4#&(#"':(;3&(8&%K+"4(+"(8K"7(5+&2(K#3)(738&#E')8(&2)#342#3&(&2'(*'$(6)#7'88(
+8(%($%.3%;.'(8&'6(&#5%)*(;3+.*+"4(6)#*37&8(&2'KA..(.#$'0

Tools: F3)6)+8':(83)6)+8'(N(<_(6')7'"&(#9(&'%E8(8&+..(38'(;%8+7(-+7)#8#9&([99+7'(

*#78(&#(7#EE3"+7%&'()'I3+)'E'"&80(J)'"A&(&2#8'(&2'(8%E'(8#9&5%)'(&##.8(#3)(
/+*8(38'(&#(*#(&2'+)(2#E'5#)/,(!&A8(&+E'(9#)(86'7+%.+U'*(&##.80(D+&2(7#E6.'?+&K(
+"7)'%8+"4(%"*(9%+.3)'()%&'8(8&+..(2+42:(&2'(%b2%(E#E'"&(2%8(%))+$'*(9#)(&'%E8(
%*#6&+"4(86'7+%.+U'*(8#9&5%)'(&#(2'.6(5+&2()'I3+)'E'"&8:(86'7+9+7%..K(&2#8'(&2%&(
6)#$+*'(7#..%;#)%&+#"(%"*($+83%.+U%&+#"0(J8(+..38&)%&'*(;K(>)'I3+)'E'"&8(7#..%;#)%&+#"(
%"*(E%"%4'E'"&(8#9&5%)'@(&#66+"4(&2'(5+82(.+8&(#9(&##.8(+"(SMTT(%&(]M(6')7'"&(%"*(
>)'I3+)'E'"&8(E#*'.+"4(%"*($+83%.+U%&+#"@(7#E+"4(+"(8'7#"*(%&(LW(6')7'"&0(c'5(
K'%):("'5(&##.80

SURVEY
BACKGROUND
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Survey size:!<M<(
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Survey dates:
c#$'E;')(TW(&#(
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Sponsored by:

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Role in the organization

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Requirements are building blocks of innovation. What are

your company!s biggest challenges? Mark all that apply.

Your customers hold the key to the next big

thing. Do you really understand their needs?
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What are your sources of new product ideas

and requirements? Mark all that apply.

Throughout the innovation process,

the customer!s voice must be present.
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What are the goals of your team!s

projects? Mark all that apply.

It!s all about iteration.

Listen, plan, build, test. Rinse and repeat.

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Let!s talk about complexity. On average, how

many requirements does a project contain?

Building great products?

It!s hard. And it!s not getting any easier.
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What percentage of your time is spent weekly

dealing with changes to requirements?

If there is one constant,

it!s that the requirements will change.
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6')9'7&(5#).*:()'I3+)'E'"&8(
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6)#4)'88:(5'("%&3)%..K(.'%)"(
E#)'(%;#3&(52%&(+&(+8(5'A)'(

;3+.*+"4(%"*(52K0(H238:(&2'(
)'I3+)'E'"&8(%.8#(E38&('$#.$'(
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%"*(8%&+89K(738&#E')80((H2'(
8#.3&+#"(+8"A&(+"(9+"*+"4(5%K8(&#(
E+"+E+U'(72%"4'0((H2'(8#.3&+#"(
+8(+"(9+"*+"4(5%K8(&#('E;)%7'(
&2'()+42&(72%"4'8(%"*(/''6(
&2'('"&+)'(&'%E(+"(8K"7(5+&2(
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6)#7'880(H2+8(6)'$'"&8(&2'E(
9)#E(9%..+"4(+"&#(&2'(7.%88+7(
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*'9'7&8:(#$')b)3"8(%"*(87#6'(
+883'80(
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6%)&+7+6%"&8(52#(86'"*(%&(.'%8&(

WM`(#9(&2'+)(&+E'(E%"%4+"4(
72%"4'8(&#()'I3+)'E'"&8:((%(
52#66+"4(SW(6')7'"&(%*E+&&'*(
&2%&(.'88(&2%"(SM(6')7'"&(
#9(&2'+)(6)#='7&(#)(6)#*37&(
.%3"72'8(5')'(*'.+$')'*(#"b
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6)#*37&(.%3"72'8(5')'(E372(
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52#(86'"*(.'88(&2%"(TM`(#9(
&2'+)(&+E'(E%"%4+"4(72%"4':(
%8(E#)'(&2%"(S_(6')7'"&(2%*(%(
8377'88()%&'(#9(4)'%&')(&2%"(<M(
6')7'"&0

How do you measure success of your

products or projects? Mark all that apply.

The best metric for success

is a happy customer.
!"(&2'('"*:(+&A8(%..(%;#3&(
*'.+42&+"4(K#3)(738&#E')80(
H2'("3E;')(#"'(E'&)+7(9#)(
E'%83)+"4(&2'(8377'88(#9(K#3)(
6)#='7&8(+8"A&()'$'"3':(86''*(
&#(E%)/'&(#)('$'"(7#8&(8%$+"480(
!&A8(738&#E')(8%&+89%7&+#"0

%"*('"4%4+"4(5+&2(738&#E')8(
*3)+"4(&2'(*'$'.#6E'"&(
8&%4'0@(H#(;3+.*(+""#$%&+$'(
6)#*37&8(K#3(E38&('"4%4'(
K#3)(738&#E')(5+&2+"('%72(
8&%4'k(+*'%&+#":(8'.'7&+#"(%"*(
*'$'.#6E'"&0(

H2'(%"%.K8&8(;'2+"*(1##U(i(
\#E6%"KA8(Y.#;%.(!""#$%&+#"(
T:MMM(5#3.*(%4)''W:(%8(&2'K(
'?6.%+"(&2%&(&2')'(%)'(>&2)''(
738&#E')b(%"*(E%)/'&b#)+'"&'*(
7%6%;+.+&+'8(&2%&(E%&&')(E#8&k(
Y%&2')+"4(738&#E')(+"8+42&8(
*3)+"4(&2'(+*'%&+#"(8&%4':(
%88'88+"4(E%)/'&(6#&'"&+%.(
*3)+"4(&2'(8'.'7&+#"(8&%4':(

d#"A&('?6'7&(&2'(+E6#)&%"7'(
#9(K#3)(738&#E')(5+&2+"(&2'(
*'$'.#6E'"&(6)#7'88(&#(*)+9&(
#99(+"(&2'("'?&(9'5(K'%)8:('+&2')0(
C'83.&8(#9(#3)(9+)8&(F&%&'(#9(
C-(C'6#)&(+"(SMM<(82#5'*(
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#9(6%)&+7+6%"&8(O<_(6')7'"&P(
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8%&+89%7&+#"0(

9:(1*;<*

$(1,(&2*"+*
2(%#)*-)'&0*
,-)2"#(1*
)%2')+%,2'"&*
%)*%*#(21',*+"1*
)-,,())*4%=*%*
)-,,())*1%2(*"+*
":(1*>?*$(1,(&2

How often are the projects or product

launches delivered on-time and on-budget?

Collectively we!re doing better, but the

reality is failure rates remain high. Too high.
@"1*2(%#)*A'24*
%*)-,,())*
1%2(*"+*B?*
$(1,(&2*"1*3())C*
),"$(*,1(($*
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+"1*+%'3-1(7

[".K(TV(6')7'"&(#9(6)#='7&8(#)(
6)#*37&(.%3"72'8(%)'(*'.+$')'*(
#"b&+E'(%"*(#"b;3*4'&(%&(.'%8&(
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6)#='7&8(2%$'(%(8377'88()%&'(#9(
.'88(&2%"(]M(6')7'"&0

[3)(9%+.3)'(7%"(2'.6(38(4)#5(
9#)(93&3)'(6)#='7&8:(&##0(J8(&2'(
ee`]('?6.%+"8:(>Q.&+E%&'.K:(+&A8(
&2'(#"'8(52#(;%))'.(&2)#342(
*+87#E9#)&:(%)'()'8+.+'"&(+"(&2'(
9%7'(#9(9%+.3)':(%"*(E%8&')(&2'(
13&:(&2')'(+8(8#E'(4##*("'580( .%8&(_M(6')7'"&(#9(&%/+"4()+8/(
!"(&2'(SMM<(F&%&'(#9(C-(C'6#)&:( 52#()'%72(&2'(2+42'8&(.'$'.8(#9(
5'(9#3"*(&2%&(#".K(](6')7'"&(#9( 6')9#)E%"7'0@(D2'"(%(6)#='7&(
6)#='7&8(2%*(%(8377'88()%&'(#9( *#'8"A&(*'.+$'):(&%/'(&+E'(5+&2(
%&(.'%8&(<M(6')7'"&:(7#E6%)'*( K#3)(&'%E(&#(*#(%()'&)#86'7&+$'(
&#(3"*')8&%"*(52K:(%"*(&2'"(
&#(&#*%KA8(TV(6')7'"&0(J.8#(+"(
SMM<:(E#)'(&2%"(SS(6')7'"&(#9( 7#"&+"3#38.K(+E6)#$'(36#"(
6)#='7&8(2%*(%(8377'88()%&'(#9( K#3)(6)#7'880(j#6'93..K:(+"(#3)(
"'?&()'6#)&:(5'A..(8''(6)#='7&8(
.'88(&2%"(SM(6')7'"&0(H#*%K:(
5+&2(8377'88()%&'8(&2)#342(&2'(
&2%&(6')7'"&%4'(2%8(*)#66'*(
)##90(j'K:(#"'(7%"(2#6'0
%.E#8&(TM(6#+"&80

10

When a project or product isn!t successful,

what are typical causes? Mark all that apply.

Success requires tight control of scope,

expectations & schedule. Easy, right?
D2'"(%(6)#='7&(+8"A&(8377'8893.:(
&2')'(%)'(383%..K(8'$')%.(7%38'8(
&2%&(7%87%*'(.+/'(*#E+"#80(J(
9'5(E+83"*')8&%"*+"48:(%(.%7/(
#9(8366#)&(#)(&'8&+"4(%"*(+883'8(
5+&2(72%"4'(E%"%4'E'"&(7%"(
I3+7/.K(*'&')+#)%&'(%"K(5'..(
+"&'"&+#"'*(*'$'.#6E'"&(6.%"0
H2)''(7%38'8(8&%"*(#3&(9)#E(
&2'(6%7/(%8(&2'(E#8&(&K6+7%.(
&)%+&8(9#)(9%+.3)'k(3")'%.+8&+7(
872'*3.'8(#)('?6'7&%&+#"8:(
E+88'*(#)(6##).K(*'9+"'*(
)'I3+)'E'"&8(%"*(87#6'(7)''60(

9+?:(;3&(&##.8(2'.6(%"*(%(5'..b
*'9+"'*(6)#7'88(+8(+E6#)&%"&(
52'"(K#3A)'(36(%4%+"8&(&2'(;+4(
&2)''0
13&:(&#()'%..K(7#E;%&(&2'8'(
"'4%&+$'(+"9.3'"7')8:(2+42.K(
8/+..'*(6'#6.'(%)'($+&%.0(J(
4)'%&(&##.(#)(6)#7'88(7%"A&(
2'.6(%(6)#='7&(5+&2#3&(&2'(
7#..%;#)%&+#"(%"*(5#)/(#9(
%(8&)#"4(&'%E(%"*(6)#='7&(
E%"%4')0

j#5(*#(K#3(%$#+*(&2'8'(2%$#7b
5)'%/')8,(H2')'A8("#(E%4+7(

11

E("$3(*#%22(17*
F&2(1%,2'"&)*
G(2A((&*EH)C*
2(%#*#(#G(1)*
5*)2%/(4"3=(1)*
,%&*/(($*6"-1*
$1"I(,2*"&*21%,/7

Of these barriers to success, which

frustrate you most? Mark all that apply.

The fastest way to a headache

is through poor requirements & schedule.
!4(,/*"-2*
J%13*K'(0(1)L*
G""/*M"+2A%1(*
P

N(O-'1(#(&2) *

+"1*%=:',(*
"&*4"A*2"*
A1'2(*0""=*
1(O-'1(#(&2)7

H2')'A8("#&2+"4(E#)'(
9)38&)%&+"4(&2%"(%(7)%UK(
872'*3.'(E%&72'*(5+&2(6##).K(
5)+&&'"()'I3+)'E'"&80(!&A8(%"(
+"8&%"&()'7+6'(9#)(*+8%8&')0(["'(
83)$'K(6%)&+7+6%"&(7#EE'"&'*:(
>j#5(E%"K(&+E'8(7%"(!(7.+7/(
oQ")'%.+8&+7(872'*3.'8(#)(
'?6'7&%&+#"8,A@

)'%8#"%;.'(9#)(6)#='7&(8377'880((
["7'(&2'(6)#='7&(;'4+"8:(
+&A8(*+99+73.&(&#()'5#)/(&2#8'(
'?6'7&%&+#"80

D2'&2')(&2'KA)'($%43':(E+88+"4(
#)(%E;+43#38:(6##).K(5)+&&'"(
)'I3+)'E'"&8(7%"(%.8#(*'8&)#K(
%(4##*(+*'%0(D+&2#3&(%(5'..(
*'9+"'*(8'&(#9()'I3+)'E'"&8:(
J"(3")'%.+8&+7(872'*3.'(#)(7)%UK( 2#5(7%"(&2'(*'$'.#6E'"&(
'?6'7&%&+#"8(7%"(E'%"(K#3)(
&'%E(/"#5(+9(52%&(&2'KA)'(
6)#='7&(*#'8"A&(*'.+$')(#"b
7#*+"4(%"*(&'8&+"4(E''&8(&2'(
&+E'(#)(#"b;3*4'&0(-%"%4+"4(
"''*8(#9(&2'+)(738&#E')8,(
'?6'7&%&+#"8(+8(%"(+"&'4)%.(
\.'%)()'I3+)'E'"&8(%)'(/'K(&#(
6+'7'(#9(&2'(6)#='7&(E%"%4')A8( /''6+"4('$')K#"'(+"(&2'(.##6(#"(
=#;:(8#(&2%&(&2'(&'%E(%"*(
52%&A8(;'+"4(;3+.&0
8&%/'2#.*')8(3"*')8&%"*(52%&A8(

12

The industry talks a lot about collaboration. How does

collaboration apply to requirements management?

Collaboration and requirements?

They!re like two peas in a pod.
\#..%;#)%&+#"(%8(%((;3UU5#)*(
7#3.*()+$%.(%4+.':(+""#$%&+#"(
#)(8#7+%.0(Y'&&+"4(;'K#"*(
&2'(2K6':(52'"(%66.+'*(&#(
)'I3+)'E'"&8(E%"%4'E'"&:(
52%&(*#'8(+&()'%..K(E'%",(
J77#)*+"4(&#(83)$'K()'83.&8:(+&A8(
%(&2)''b5%K(&+'0(H#(7#..%;#)%&'(
#"()'I3+)'E'"&8(E'%"8(
'$')K#"'(82#3.*(;'(+"(8K"7(#"(
&2'(.%&'8&($')8+#"8:(2%$'(%77'88(
%"*(;'(%;.'(&#(6%)&+7+6%&'(+"(
)'$+'58(%"*(%66)#$%.80
!"(8#9&5%)'(%"*(6)#*37&(
*'$'.#6E'"&:(7#..%;#)%&+#"(+8(
'88'"&+%.0(

J8(Y%)&"')(%"%.K8&8<(
'?6.%+":(>!"&')%7&+#"8(5+&2+"(
*'$'.#6E'"&(%)'(+E6#)&%"&:(
;3&(+"&')%7&+#"8(5+&2(#&2')(
8&%/'2#.*')8:(6%)&+73.%).K('"*(
38')8:(6)#='7&(E%"%4')8:(%"*(
#6')%&+#"8(8&%99:(%..(;'%)(#"(
)'83.&80>

B%&'):(-7^+"8'K(7#"&+"3'8:(
>H2'(+E6')%&+$'(9#)(;38+"'88(
.'%*')8(+8(7.'%)k(9%..+"4(;'2+"*(
+"(7)'%&+"4(+"&')"%.(%"*('?&')"%.(
"'&5#)/8(7#3.*(;'(%(7)+&+7%.(
E+8&%/'0@(\#..%;#)%&+#"(+8"A&(
%;#3&(%**+"4("#+8'(#)(38+"4(
8#7+%.(&##.8(9#)(8#7+%.A8(8%/'0(
e !&A8(%;#3&(7#""'7&+"4(6'#6.'(
H2'(-7^+"8'K(g3%)&').K(C'6#)& (
&#4'&2')(&2)#342(&2'8'(
%)43'8(&2%&(#)4%"+U%&+#"8(
7)+&+7%.("'&5#)/8(&#(E%/'(83)'(
4%+"+"4(E%)/'&(82%)'(&2)#342(
D';(S0M(*#(8#:(>+"(l-7^+"8'KA8m( '$')K#"'(+8(+"(8K"7:(2%8(%77'88(
%"*(6%)&+7+6%&'80
'?6')+'"7':(;K(9#)4+"4(7.#8')(
E%)/'&+"4()'.%&+#"82+68(5+&2(
738&#E')8(%"*(;K(+"$#.$+"4(
&2'E(+"(738&#E')(8366#)&(%"*(
6)#*37&b*'$'.#6E'"&('99#)&80@(

13

What software development

process does your team use?

There!s no single perfect prescriptive

process. Can you say, WaterScrumFall?
Q0'3(*01(A*
#"1(*24%&*RD*
)'&,(*B??SC*
G-2*24(*3%10(1*
)(0#(&2*
-)(*%*#'D*"+*
$1",())()7

J.&2#342(%4+.'(7#"&+"3'8(&#(
4%+"(E#E'"&3E:(+&A8("#&(&2'(
'"*b%..:(;'b%..(9#)('$')K(6)#='7&(
&'%E(#)(#)4%"+U%&+#"0(!"8&'%*:(
&2'(E%=#)+&K(#9(&'%E8(38'(%(
2K;)+*:(7#"8&%"&.K('$#.$+"4(&2'(
6)#7'88(&#(;'8&(9+&(&2'+)(6)#='7&(
"''*80
J77#)*+"4(&#(hF!(!"&')"%&+#"%.A8(
H#6(TM(R)#='7&(-%"%4'E'"&(
H)'"*8(9#)(SMTTTM:(6)#='7&(
E%"%4')8(>5+..("''*(&#(
*+8%;38'(&2'+)(8&%/'2#.*')8(%"*(
'?'73&+$'8(#9(&2'('?6'7&%&+#"8(
8'&(;K(!H(7#"83.&%"&8:(&2'(E'*+%(
%"*(&2'($'"*#)(7#EE3"+&K(&2%&(
J4+.'(+8(&2'("'?&(o8+.$')(;3..'&0A@(

14

Y%)&"')(%4)''8(&2%&(%4+.'(
6)%7&+7')8(82#3.*(+"&'4)%&'(
JB-(9#)(;'8&()'83.&80(!"(&2'+)(
^'K(!883'8(9#)(J66.+7%&+#"(
B+9'7K.'(-%"%4'E'"&(&2'K(
'?6.%+":(>R)#='7&8(*'6.#K+"4(
%4+.'(E'&2#*8:(4'#4)%62+7%..K(
*+8&)+;3&'*(6)#='7&8(p(+"(
52+72(%66.+7%&+#"8(%)'(;3+.&(
%"*(E%+"&%+"'*(;K(&'%E8(
5#)/+"4(5#).*5+*':(%"*(
7#E6.'?(6)#7'88(%"*(6)#*37&(
*'$'.#6E'"&(8+&3%&+#"8(p(%..(
;'"'9+&(9)#E(E#)'b'99'7&+$'(
JB-0(>(J(2K;)+*(6)#7'88(%..#58(
K#3(&2'(9.'?+;+.+&K(K#3("''*(5+&2(
&2'(;'"'9+&(#9(4)'%&')(7#"&)#.0(

How does your team currently document and

communicate requirements? Mark all that apply.

Oh, no we!re still stuck in the

land of static documents & spreadsheets!
D'(%..(/"#5(2#5(&#(38'(
-+7)#8#9&(D#)*:(h?7'.(i('E%+.0(
H2'KA)'('%8K(&#(%*#6&:(8#(
&2')'A8("#(&)%+"+"4("'7'88%)K0(
j#5'$'):(82#3.*(5'(;'(
38+"4(&2'(8%E'(&##.8(&#(;3+.*(
7#E6.'?(8#9&5%)'(%668(%"*(
'E;'**'*(8K8&'E8(%8(#3)(/+*8(
38'(&#(5)+&'(&2'+)(;##/()'6#)&(
#"(*+"#8%3)8,(
H2'8'(&##.8(%)'"A&(*'8+4"'*(
9#)(&)%7'%;+.+&K:(7#$')%4':(
#)(72%"4'(7#"&)#.("''*'*(
&#(E%"%4'()'I3+)'E'"&80(
F6'7+9+7%&+#"(*#73E'"&8(5+..(
%.5%K8(6.%K(%()#.'(+"(&2'(C-(
6)#7'88:(;3&("#&(%8(&2'($'2+7.'(

&#(E%"%4'(&2'E0
H2+8(83)$'K(*%&%(%.E#8&('')+.K(
)'.%&'8(&#(&2'(*%&%(9)#E(&2'(
SMM<(F&%&'(#9(C-(C'6#)&:(+"(
52+72(<_`(#9()'86#"*'"&8(
%*E+&&'*(&#(38+"4(*#73E'"&8(
%"*(86)'%*82''&8(&#(
7#EE3"+7%&'()'I3+)'E'"&80
J77#)*+"4(&#(&2'(Y%)&"')(
C'6#)&TT:(>J8(&'%E8(4)#5(.%)4')(
#)(2%$'(&#(*'%.(5+&2(.%)4')(
$#.3E'8(#9(8#9&5%)':(8+.#'*(
6%6')b;%8'*(6)%7&+7'8(9#)(&2'(
E%"%4'E'"&(#9('%72(8&%4'(#9(
*'$'.#6E'"&(%"*(#6')%&+#"8(
%)'('$#.$+"4(&#(E#)'b%3&#E%&'*(

15

+"&')7#""'7&'*(6)#7'88'80>(
H2'8'()'I3+)'E'"&8(
7#..%;#)%&+#"(%66.+7%&+#"8(7%"(
&)%"89#)E(K#3)()'I3+)'E'"&8(
%"*(2'.6(K#3(E%"%4'(7#E6.'?(
6)#='7&8:(%..(52+.'()'&%+"+"4(
&2'(9.'?+;+.+&K(%"*('%8'(#9(38'(
#9(8+E6.'(86)'%*82''&8(%"*(
*#73E'"&8(&2%&(K#3)(&'%E(
"''*80(

What!s on your team!s shopping or wish list

of software tools for 2011? Mark all that apply.

New year, new tools.

Today!s complexity demands it.
D+&2(2+42(7#E6.'?+&K(%"*(
9%+.3)'()%&'8:(&'%E8(%)'(
%*#6&+"4(86'7+%.+U'*(8#9&5%)'(
&#(2'.6(5+&2()'I3+)'E'"&8:(
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7#..%;#)%&+#"(%"*($+83%.+U%&+#"0(
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>)'I3+)'E'"&8(7#..%;#)%&+#"(i(
E%"%4'E'"&(8#9&5%)'@(&#68(
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+"(SMTT(%&(]M(6')7'"&:(52+.'(
>)'I3+)'E'"&8(E#*'.+"4(i(
$+83%.+U%&+#"@(7#E'8(+"(%&(LW(
6')7'"&0((

9+&(9#)(&2'+)(#)4%"+U%&+#"8:(
%"*(&#(E+"+E+U'(&2'()+8/(%"*(
#)4%"+U%&+#"%.(+E6%7&(#9(&2'(
&##.(%*#6&+#"0>([)4%"+U%&+#"8(
*#"A&("''*(&2'(2%88.'(#9(
%(7#E6.+7%&'*(%66.+7%&+#"(
7#36.'*(5+&2(8&)'"3#38(
*'6.#KE'"&(N(52K(;#&2'),([3)(
6)#7'88'8(%)'(%.5%K8(72%"4+"4:(
8#(52K(83;87)+;'(&#(%(&##.A8(
"'5(5%K(#9(#)4%"+U+"4(*%&%,(
n#3(82#3.*(*'9+"'(K#3)(&##.:("#&(
&2'(#&2')(5%K(%)#3"*0

hF!A8(H#6(H'"(R-(H)'"*8TS(+8(+"(
H2'(Y%)&"')(^'K(!883'8(+"(JB-( %4)''E'"&0(H2'K(2K6#&2'8+U':(
C'6#)&(8344'8&8:(>\.+'"&8(%)'(
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projects, what!s your favorite off-work activity?

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18

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19

SURVEY
SPONSORS
About the Author
"#$%!&'()*#%+!,-!#.!/01234'%5+!"0(0!&#.46013
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K#3)(9''*;%7/0(F'"*(K#3)(&2#342&8(&#k(a#2"(F+E68#":(=8+E68#"v=%E%8#9&5%)'07#E0

Jama Software
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