Scribd Logo
Upload

Welcome to Scribd!

  • 2K views

    UNIT 03 TV Activity Worksheets

    Uploaded by

    Tomas Mendez
    The document discusses a conversation between Mr. Rashid and Cheryl where Mr. Rashid takes messages from three callers. Mrs. Beatty calls about problems at her hotel, Mr. Rashid calls about breakfast, and Ms. Novak calls about her cat. Cheryl will return the calls. The document also discusses Mrs. Beatty's specific issues at the hotel and good qualities of hotel workers according to Christiane.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    UNIT 03 TV Activity Worksheets

    Uploaded by

    Tomas Mendez
    2K views3 pages
    The document discusses a conversation between Mr. Rashid and Cheryl where Mr. Rashid takes messages from three callers. Mrs. Beatty calls about problems at her hotel, Mr. Rashid calls about breakfast, and Ms. Novak calls about her cat. Cheryl will return the calls. The document also discusses Mrs. Beatty's specific issues at the hotel and good qualities of hotel workers according to Christiane.

    Original Description:

    Activiy Worksheets

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    The document discusses a conversation between Mr. Rashid and Cheryl where Mr. Rashid takes messages from three callers. Mrs. Beatty calls about problems at her hotel, Mr. Rashid calls about breakfast, and Ms. Novak calls about her cat. Cheryl will return the calls. The document also discusses Mrs. Beatty's specific issues at the hotel and good qualities of hotel workers according to Christiane.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    2K views3 pages

    UNIT 03 TV Activity Worksheets

    Uploaded by

    Tomas Mendez
    The document discusses a conversation between Mr. Rashid and Cheryl where Mr. Rashid takes messages from three callers. Mrs. Beatty calls about problems at her hotel, Mr. Rashid calls about breakfast, and Ms. Novak calls about her cat. Cheryl will return the calls. The document also discusses Mrs. Beatty's specific issues at the hotel and good qualities of hotel workers according to Christiane.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3
    At a glance
    Powered by AI
    The passages discuss problems customers have at hotels and what makes a good hotel experience according to interviewees.

    Mrs. Beatty has many problems at the Candle Inn including no pool, elevator, or room service. Her room is also dirty with a smoking smell.

    Christiane says good hotel workers are nice, friendly, and know your name. They also ask how your day is and carry your luggage.

    Name

    Date

    UNIT 3
    Sitcom: Can I take a message?
    SCENE 1
    A. Check each statement True or False.
    1.
    2.
    3.
    4.
    5.
    6.
    7.
    8.

    True

    False

    Cheryl is in the office when the phone rings.


    Mr. Rashid answers the phone and takes messages.
    All three callers are clients of Top Notch Travel.
    Mrs. Beatty is calling from her hotel room.
    Mrs. Beatty is happy about her hotel.
    Mr. Rashid is traveling to Rio.
    Mr. Rashid would like to have breakfast in his hotel.
    Cheryl will call each person back.

    B. Write the reason why each person calls Top Notch Travel.
    1. Mrs. Beatty

    Copyright 2011 by Pearson Education, Inc. Permission granted to reproduce for classroom use.

    2. Mr. Rashid

    3. Ms. Novak

    C. Complete the incorrect message Mr. Evans gives Cheryl with the words
    from the box.
    breakfast

    bed

    cat

    bellman

    Lets see. Mrs. Beatty wants a cheaper

    . Mr. Rashid isnt satisfied


    1.

    with his

    . And Ms. Novak thinks the


    2.

    needs
    3.

    a king-size

    .
    4.

    Top Notch TV 2, Second Edition

    Activity Worksheet 3

    Name

    Date

    UNIT 3
    Sitcom: Can I take a message?
    SCENE 2
    A. Check the problems Mrs. Beatty has at the Candle Inn.
    There is no Internet connection.
    They didnt pick up the laundry.
    There is no elevator.
    There is no bellman.
    There is no pool.
    There is no room service.
    She has a smoking room.
    She doesnt have a king-size bed.
    They
    didnt
    turn
    down
    the
    bed.

    They didnt make up the room.


    The towels are dirty.
    They didnt take away the dishes.
    There are students everywhere.
    There is no fitness center.
    B. Complete the sentences. Circle the correct words.
    1. Mrs. Beatty is in a hotel in (San Francisco / Los Angeles).
    2. Shes in Room (540 / 514).
    3. Her room is on the (fifth / seventh) floor.
    4. She says her hotel is not very (expensive / nice).
    5. There are a lot of (movie stars / students) at the hotel.
    Copyright 2011 by Pearson Education, Inc. Permission granted to reproduce for classroom use.

    6. Mrs. Beatty is at the (wrong / right) hotel.


    C. Complete the conversation with the words you hear in the video
    episode.
    How
    Oh! Well!

    you
    2.

    a taxi.
    1.

    your bags to
    3.

    the front desk?

    Im sure I can find a student to


    help.

    Im a
    4.

    OK. Good luck.

    movie star.
    5.

    fine.

    Top Notch TV 2, Second Edition

    Activity Worksheet 3

    Name

    Date

    UNIT 3
    Interview: Whats important to you in a hotel?
    A. Match each sentence with the person who said it.

    a.

    b.

    c.

    d.

    1. So locations more important to me than anything else.


    2. I try not to use room service because I like to go out. . . .
    3. Really what makes the hotel special is the people who work there.
    4. I dont pay too much attention to the hotel.

    Copyright 2011 by Pearson Education, Inc. Permission granted to reproduce for classroom use.

    B. What does Christiane say about good hotel workers? Check the things
    she talks about.
    They ask about your day.
    They carry your luggage to your room.
    They do your laundry.
    They say Good morning.
    They wake you up.
    They drive you to the airport.
    They
    know
    your
    name.

    They are nice and friendly.


    C. Summarize the hotel experience each person talks about.
    good hotel experience

    1.
    bad hotel experience

    2.

    Top Notch TV 2, Second Edition

    Activity Worksheet 3

    You might also like