Scribd
Upload
276 views2 pages

Human Resources Outsourcing of Infosys

The document discusses human resources outsourcing and Infosys' approach. It notes that HR functions have separated into distinct entities, but organizations have struggled to build appropriate sourcing models. Infosys' HRO solutions are designed to leverage global sourcing at each stage of transformation. The Infosys model takes a business transformation and metrics-driven approach to build a customized roadmap to achieve objectives like employee experience and operational excellence through business process improvements, continuous improvement, and influencing business metrics. Infosys differentiators include a multi-process HRO practice built on a sustainable offshore model, a flexible and scalable delivery platform, and deep domain understanding through their own HR transformation.

Uploaded by

Parvathy Sankar Raman
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
276 views2 pages

Human Resources Outsourcing of Infosys

The document discusses human resources outsourcing and Infosys' approach. It notes that HR functions have separated into distinct entities, but organizations have struggled to build appropriate sourcing models. Infosys' HRO solutions are designed to leverage global sourcing at each stage of transformation. The Infosys model takes a business transformation and metrics-driven approach to build a customized roadmap to achieve objectives like employee experience and operational excellence through business process improvements, continuous improvement, and influencing business metrics. Infosys differentiators include a multi-process HRO practice built on a sustainable offshore model, a flexible and scalable delivery platform, and deep domain understanding through their own HR transformation.

Uploaded by

Parvathy Sankar Raman
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 2

Human Resources Outsourcing

HR functions globally have undergone a metamorphosis over the last decade. Increasingly, organizations have endeavored to structure an
operating model that separates the function into four distinct entities: Line managed HR functions, centers of expertise, business partners
and HR operations. While the move to this conceptual construct has been largely successful, organizations have struggled to build the
appropriate sourcing model for each of these entities. Significant emphasis has been laid on standardizing, optimizing & reengineering HR
processes and structures; however the concept of leveraging global sourcing as an inherent component of the transformation has not been
emphasized enough.
Infosys HRO solution are geared to leverage global sourcing at each stage of the transformation journey from process definition, process
standardization, consolidation to reengineering. The solutions are designed to provide a robust, scalable and flexible delivery engine that
influences global skill and scale economies and that allows organizations to focus on centers of expertise and business partnering.

Infosys HRO Landscape

Transformational HRO model at Infosys

Infosys Differentiators

The Infosys model leverages a business transformation and metric driven


approach to build a customized roadmap aimed at achieving business
objectives - employee experience, focus on business metrics, operational
excellence, working capital efficiency and compliance & control. We deliver
these benefits through:
a. Business process improvements derived from industry-leading
practices, maturity models and benchmarking with industry
leading metrics
b. Continuous improvement, process streamlining and technology
transformation capabilities
c. Partnering with clients to influence business metrics that include
hire to retire cost, open position fill rate, return on training
investments etc
d. Breaking the traditional value curve barrier by moving from
incremental improvements to quantum changes through
analytics, business insight and true partnering of line managers &
the HR centers of expertise

Multi-process HRO practice built on a


sustainable model for delivering HR services in
an offshore centric model
Flexible and scalable delivery platform to partner
with clients in their organic and inorganic growth
Capability to deliver comprehensive seamless
solutions through excellent cross service
collaboration across our HR Technology,
Consulting and outsourcing practices
Deep domain understanding acquired and
strengthened through Infosys HR transformation
Focus on building HR professionals through
training and certification programs in
collaboration with external organizations like
SHRM and IFEBP

Customer Benefits
Improving Service Levels

Enhancing Productivity

Impacting HR Metrics

Reduction of cycle time by 20%


for a global network equipment
manufacturer

Productivity improvement of 20% within 3


years of operations for the employee services
arm of a leading investment manager

Enhancing position fill rate by 20% and


reduction in recruitment cycle time by 20%

Enabling Transformation

Client Partnership

Differentiated Practice

Defined a joint new client


implementation model for a benefits
outsourcing client that eliminated the
need for a project management team
on the client side

Enabling HR functions by partnering with


client organizations allowing them to focus on
differentiated policies, practices and enhanced
connect with employees

Making differentiated but consistent employee


experience a reality

About Infosys BPO


Global organizations depend on Infosys BPO Ltd, the
business process outsourcing subsidiary of Infosys Ltd
(NASDAQ: INFY) to deliver measurable business value.
Infosys BPOs strong focus on industry solutions, technology
and a consulting based approach has created new engagement models to help clients build tomorrows enterprise.

For more
more information,
| [email protected]
For
information, contact
[email protected]
[email protected]

For more information about Infosys (NASDAQ:INFY),


visit www.infosysbpo.com.

You might also like