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Service Bulletin: Copier

This service bulletin summarizes a software update (Version 04) for the Canon NP6621 copier. The update optimizes performance, fixes operating noise issues and bugs, and improves interfacing with option units. Technicians are instructed to replace the previous EPROM Version 02 with the new EPROM Version 04, taking electrostatic precautions, and test the copier once completed. The update affects specific copiers in several European countries.

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Mubasher Ali
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55 views3 pages

Service Bulletin: Copier

This service bulletin summarizes a software update (Version 04) for the Canon NP6621 copier. The update optimizes performance, fixes operating noise issues and bugs, and improves interfacing with option units. Technicians are instructed to replace the previous EPROM Version 02 with the new EPROM Version 04, taking electrostatic precautions, and test the copier once completed. The update affects specific copiers in several European countries.

Uploaded by

Mubasher Ali
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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SERVICE BULLETIN

COPIER

Issued by Canon Europa N.V.

MODEL:

NP6621

LOCATION:

DC CONTROLLER

SUBJECT:

SOFTWARE CHANGE (V.04)

No.:

6621-005
(H5-OCI-007-00)
Date: 10.08.99

OUTLINE
This bulletin has the purpose of informing the Field about the exact contents of the various software
upgrades occurred on this model, and for instructing on the proper sequence of operations and
precautions to observe for installing the final version.

DETAILS

EPROM Version 04 has been released for production of NP6621 for


Optimising certain performances
Fixing problems related to operating noise
Correcting FW Bugs
Optimising interfacing with option units
Improving items related to machine configuration and testing in the manufacturing
Note:
EPROM Version 03 has not been released in the Field. This only concerned Factory internal modifications of the
firmware, which led to the release of EPROM Version 04 upon testing and verification.

Details of modification are reported below.


Item

Version 04 Detail Of Modification

Performances
1
Fixing Unit Temperature Control Sequence
The temperature control sequences of the fixing unit have been optimised for better performance with all paper
formats (A3, A4R, B4 and B5R).
2
DC-Bias Control Sequence
The DC-Bias timing at end-of-copy has been optimised.
3
By-Pass / Scanner Control Sequence
The scanner management in case of by-pass fed copies has been optimised.
Operating Noise
4
Exhaust Fan Control Sequence
The rotation speed of the exhaust fan is now varied during the rotation of the main motor. This has the effect of
covering the noise eventually generated by the fan with noise being produced by the main motor.
Correcting FW Bugs
5
PAPER JAM With: A3, 70% Reduction, Duplex Mode, 2 Copies
The bug was discovered during the Quality Review held by Olivetti Lexikon SpA, and it was never reported from the
Filed.
6
Energy Saving LED ON
The bug was observed in the Factory, and it was never reported from the Field.

COPIER

Item

-2-

6621-005

Version 04 Detail Of Modification

Optimising Interfacing With Option Units


7
Integration With Options Sorter MS-B1 And Staple Sorter D2
When a Sorter Full condition (30 sheets) is reached during a long copy run (multiple copies of several originals),
the system stops.
With the previous firmware, the system did not wait to complete the copies of the current original, but stopped
immediately. This resulted in the various bins of the Sorter to receive a different number of sheets. This was likely
to result in one sheet to be randomly missed out from some sets of copies, and erroneously staked within the sets in
the other bins.
The current firmware corrects the reported problem.

FIELD MEASURE
Replace previous EPROM Version 02 installed on the DC controller with latest EPROM Version 04.
[Operations]
1) Power OFF the machine.
2) Disconnect the power cord from the main body.
3) Open the front door.
4) Lift the green open/close lever, and open the body.
A) Installing Latest EPROM Version 04 on the DC Controller
1) Remove lower rear cover for accessing DC controller PCB.
2) Replace previous EPROM Version 02 installed on the DC controller with current EPROM Version
04.
Caution:
When handling the EPROM, take adequate precautions such as wearing a Conductive Wrist Strap (CK-0534000) to avoid damaging the part by Electro-Static Discharge.
Use an IC Removing Tool (CK-0504-000) for removing the old EPROM from the DC Controller.

B) Remounting the Machine


1) Remount lower rear cover.
2) Close the copiers top body.
3) Close the front door.
4) Reconnect the power cord to the main body.
5) Power ON the machine.
Machine is now ready to work.

SERVICE PARTS
N

Old
New

Description

Part Numbers

Quantity

EP ROM (V. 02)

FG2-9562-01P

10

New EP ROM (V. 04)

FG2-9562-02P

01

Old

DC CONTROLLER PCB ASSEMBLY

FG2-9589-00P

10

New DC CONTROLLER PCB ASSEMBLY

FG2-9589-01P

01

Old
1

Interchangeability

No

No

Yes

Yes

P.C.
930930
-

COPIER

-3-

SPECIAL SERVICE TOOLS


Description

Part Number

Remarks

Conductive Wrist Strap


IC Removing Tool

CK-0534-000
CK-0504-000

Use only with CK-0533

AFFECTED MACHINES
Destination

Serial Numbers
Affected

Canon Deutschland GmbH

TBH00311

Canon Europa N.V.

UDP00571

Canon France SA

SBE00591

Canon Italia SpA

UDN00491

Canon (UK) Ltd.

QBS01401

6621-005

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