Quarterly Performance Monitoring Report (PMR) on Quality of Service of Wireless Data Services for the quarter ending September,

2014
Sl. Parameters
No.
1
2

Andhra Pradesh

Benchmarks

Generations/
Technology

Aircel

Airtel

BSNL

Idea

RCL

RTL

TATA

Vodafone

Telewings

Service Activation /Provisioning Within 4 hrs with

95% success rate.
Successful data transmission
>80%
download attempts

All Generations

99.67

100

99.99

98

97

99.25

100

All Generations

100

100

100

100

100

100

100

Successful data transmission

upload attempts

>75%

100

100

100

100
100

100
100

Minimum download speed

(Kbps)

To be measured for
each Plan and
Reported to TRAI

All Generations
2G (GSM)
3G
CDMA

Average Throughput for Packet

data (Kbps)

Latency

PDP Context Activation Success

Rate

Drop rate :

>75% of the
subscribed speed.

Data <250ms

95%

5%

113.74

101

115

3G
CDMA

1587.2

861

2175

2G

160.92

138

126

3G
All Generations

4338.35

1328

4201

2G (GSM)
3G
CDMA
HSD
All Generations
2G (GSM)
3G
CDMA
HSD
All Generations
2G (GSM)
3G
CDMA
HSD

97.58
11.42

69.5
(RNC_PayG)
104.19
(RNC_PayG)
849 (HSD)

141
25

Videocon

Loop

Quadrant

100

145
(RNC_PayG)

59 (Photon
Whiz)
1149 (Photon
Plus)
63 (EDGE) 121.17 (Plan 99)

62.49

71 (Photon
Whiz)
1721 (Photon
Plus)
89 (EDGE) 153.42 (Plan 99)

118
228
102

MTS

100
62.14
(RNC_PayG)
573 (HSD)

2G

MTNL

177

144.53

133
139.42

160
61
97
89.28
89.28

99.1
99.4

99.69
96.58

99.91

99.05
99.78

97.53
97.53
0.8
1.49
1.05

0.7
0.7

0.68
0.76

1.66

4.78
2.78

0.44
1.32

Note 1: The text in the bracket ( like RNC_PayG, Mblaze etc) are the plan names of the respective Service provider.
Note 2:All Operators except CDMA operators and Tata are not offering different plans based on the data throughput.

Page 1

Sl. Parameters
No.
1

Assam

Service Activation /Provisioning Within 4 hrs with

95% success rate.
Successful data transmission
>80%
download attempts

Successful data transmission

upload attempts

>75%

Minimum download speed

(Kbps)

Average Throughput for Packet

data (Kbps)

To be measured for
each Plan and
Reported to TRAI
>75% of the
subscribed speed.

6
7
Andhra Pradesh

Benchmarks

8
1
2

Latency

Data <250ms
95%

PDP Context Activation Success

Rate
Drop rate :
5%

Service Activation /Provisioning Within 4 hrs with

95% success rate.
Successful data transmission
>80%
download attempts
Successful data transmission
upload attempts

>75%

Minimum download speed

(Kbps)

To be measured for
each Plan and
Reported to TRAI

Generations/
Technology

All Generations

99.63

All Generations
2G (GSM)
3G
All Generations
2G (GSM)
3G
2G

100

3G
2G
3G
2G (GSM)
3G
2G (GSM)
3G
2G (GSM)
3G
All Generations
All Generations
2G (GSM)
3G
All Generations
2G (GSM)
3G
CDMA

Bihar & Jharkhand

2G

Average Throughput for Packet

data (Kbps)

>75% of the
subscribed speed.

3G
CDMA

2G

Latency

PDP Context Activation Success

Rate

Drop rate :

Data <250ms

95%

5%

Aircel

3G
All Generations
2G (GSM)
3G
CDMA
All Generations
2G (GSM)
3G
CDMA
All Generations
2G (GSM)
3G
CDMA

Airtel

BSNL

Idea

RCL

RTL

TATA

Vodafone

Telewings

98

99.99

100

99.95

100
100

100

100
99.39

99.53

100
100
110

100

100
99.74
58.23
(RNC_PayG)
764.59
143.19
(RNC_PayG)
1153.06
224.78
103.64
99.94
98.78
4.66
0.76
100

MTNL

MTS

Videocon

Loop

Quadrant

100

131.41
2821.58

100.83
25.83
99.95
99.95
0.87
0.62
99.91

1699
149
3220
236
37
99.9
99.9
1.1
0.5
97

77

127

104
99.74
0.13
99.99

100

99.5
100

99.8
99.8

100

99.7
99.7

100

100

3545.85

4408

137.33
98.03
2.25
96

100
92.8

93

108.93
(RNC_PayG)

143

4959.77

4508

101.63
26.12

245
64

240

99.49
99.49

99.3
100

99.73

100
100

54 (Photon
Whiz)
772 (Photon
Plus)
62 (EDGE)

799.58

193

100
100

100

121.7
(RNC_PayG)

181.75

100

100

100
97.92
99.27
(RNC_PayG)

136

173 (Pack@699)

100

100

130.75

99.37
113.67
(Pack@699)

137
(VMC+VFL_3GB_
30d_2G_2G RC
199 Y_2G)

111.5

169.13
(VMC+VFL_3GB_
30d_2G_2G RC
199 Y_2G)

144.7

67 (Photon
Whiz)
1151 (Photon
Plus)
180.24
(RNC_PayG)

105 (EDGE)

1212.47
122.57
150.04
35.05

120
109

171.27
96.91
99.9
98.94

99.05
99.84

97.53
0.59
0.73
0.68

4.6
0.1

0.7

4.89
1.44

3.8
2.4

0.52

Note 1: The text in the bracket ( like RNC_PayG, Mblaze etc) are the plan names of the respective Service provider.
Note 2:All Operators except CDMA operators and Tata are not offering different plans based on the data throughput.

Page 2

Sl. Parameters
No.
1

Andhra Pradesh

Chennai

Benchmarks

Service Activation /Provisioning Within 4 hrs with

95% success rate.
Successful data transmission
>80%
download attempts

Successful data transmission

upload attempts

>75%

Minimum download speed

(Kbps)

To be measured for
each Plan and
Reported to TRAI

Average Throughput for Packet

data (Kbps)

>75% of the
subscribed speed.

Latency

Data <250ms

PDP Context Activation Success

Rate

95%

Drop rate :

5%

Generations/
Technology

Aircel

All Generations

99.14

All Generations
2G (GSM)
3G
All Generations
2G (GSM)
3G
2G

100

Airtel

BSNL

Idea

RCL

RTL

TATA

Vodafone

Telewings

100

99.91

100
100

100
100

113.31

100
100
110

100
100
88.29 (199
Unlimited 2GB)

3G

2067.68

1449

1803.33 (650
Unlimited 3GB)

2G

177.54

195

170.18 (199
Unlimited 2GB)

3G

3561.93

4339

2366.67 (650
Unlimited 3GB)

82.22
27.33
96.63
96.63

214
44
100
100

113.67

0.86
1.07

0.7
0.2

2G (GSM)
3G
2G (GSM)
3G
CDMA
2G (GSM)
3G
CDMA

MTNL

MTS

Videocon

Loop

Quadrant

100

Note 1: The text in the bracket ( like RNC_PayG, Mblaze etc) are the plan names of the respective Service provider.
Note 2:All Operators except CDMA operators and Tata are not offering different plans based on the data throughput.

99.79
99.65
2.62
0.83

Page 3

Sl. Parameters
No.
1
2

Benchmarks

Service Activation /Provisioning Within 4 hrs with

95% success rate.
Successful data transmission
>80%
download attempts

Successful data transmission

upload attempts

>75%

Minimum download speed

(Kbps)

To be measured for
each Plan and
Reported to TRAI

Generations/
Technology

All Generations

99.58

All Generations
2G (GSM)
3G
CDMA
All Generations
2G (GSM)
3G
CDMA
CDMA

100

2G

Andhra Pradesh

Aircel

Delhi

Average Throughput for Packet

data (Kbps)

>75% of the
subscribed speed.

PDP Context Activation Success

Rate

Drop rate :

Data <250ms

95%

5%

RCL

99

100

99.2
99.3

100

99.9
97.1

100

HSD
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA

RTL

71.2

94

2013

100

100

68.63
(RNC_PayG)

105

149

2262

136.27
(RNC_PayG)

2408 (Photon
Max)

99.71

99.99

99.61
99.31

98.87
99.47

99.79
99.42

97.22
99.44

134.73
23.49
43.76
161.19

99.35

99.9
100

99.03

99.98
99.26
98.06
98.06

73.78 (Rs 125

Rental plan with
1GB free)
1042 (Rs 250
Rental plan with
1GB free)

3530 (Photon
Max)

139.4 (Rs 125

Rental plan with
1GB free)
4098.3 (Rs 250
Rental plan with
1GB free)

1.5

3.33
0.74
0.53
0.51

Note 1: The text in the bracket ( like RNC_PayG, Mblaze etc) are the plan names of the respective Service provider.
Note 2:All Operators except CDMA operators and Tata are not offering different plans based on the data throughput.

Quadrant

20.65

379.85

86.31

529.97

128.33
163.67
61.45
64
93.99
99.79
99.2
99.3

1.28
1
0.8

Loop

1227
(Mblaze)
2348
(Mblaze Ultra)

95.3

1.03

Videocon

99.8
734
(Mblaze)
1244
(Mblaze Ultra)

65.3
116

MTS

99.8

84 (Photon
Whiz)
2117 (Photon
Plus)

739.27
230
84

MTNL

78 (Photon
Whiz)
1658 Photon
Plus)

2821.41 (5GB
Unlimited)

145.22

Telewings

100

1721.82 (5GB
Unlimited)
603.51
114.92
(RNC_PayG)

96.65

Vodafone

92

100

65

TATA

100

58.18
(RN_PayG)

3G

Latency

Idea

HSD
CDMA

2G

BSNL

100

3G

Airtel

1.77
0.9
0.75
1.6

Page 4

Sl. Parameters
No.
1
2

Service Activation /Provisioning Within 4 hrs with

95% success rate.
Successful data transmission
>80%
download attempts

Successful data transmission

upload attempts

Minimum download speed

(Kbps)

>75%

To be measured for
each Plan and
Reported to TRAI

GUJARAT

Andhra Pradesh

Benchmarks

Generations/
Technology

Aircel

All Generations

98.98

All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
CDMA

95.56

2G

Airtel

BSNL

Average Throughput for Packet

data (Kbps)

>75% of the
subscribed speed.

PDP Context Activation Success

Rate

Drop rate :

Data <250ms

95%

5%

97

100
100

100

HSD
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA

TATA

Vodafone

97

99.76

Telewings

94.28
100
100

129.39

52

94
1853

70.56
(RNC_PayG)

11.23
(RNC_PayG)

177.47

95

158
4148

142.45
(RNC_PayG)

862.94

100

233

116
86

66 (Photon
Whiz)
484 (Photon
Plus)
861 (Photon
Max)
107 (EDGE) 35.87 (2G MI199
)
2072.33 (3G
MI850)
1701 (Photon
3G)
3239 (Photon
3G+)
82 (Photon
Whiz)
795 (Photon
Plus)
1294 (Photon
Max)
123 (EDGE)
108.43 (2G
MI199 )
4615 (3G MI850)

99.98
99.92

100
896 (Mblaze)
2091 (Mblaze
Ultra)

65.47

248.1

3174 (Mblaze
Ultra)

122.29

180

180

242

138.17
28.67
101

99.91

99.05

0.25
0.93

1.113
0.37
0.243

Note 1: The text in the bracket ( like RNC_PayG, Mblaze etc) are the plan names of the respective Service provider.
Note 2:All Operators except CDMA operators and Tata are not offering different plans based on the data throughput.

99.94

99.89
99.78
98.1
1.4

2.3

90.09

1619 (Mblaze)

98.06
98.06
0.63

92.82

2420 (Photon
3G)
4074 (Photon
3G+)

97.6
99.3

Quadrant

95.8

100

51.34
191.23
96.63

Loop

98.43
99.68

67.8
97.96

Videocon

100

100
100
100
76.24(RNC_Pay
G)

MTS

99.62
100

100
99.9

MTNL

100

100
100

3G

Latency

RTL

100

CDMA

2G

RCL

100
100

3G

Idea

4.45

1.97

2.87
0.49
1.2

Page 5

Sl. Parameters
No.
1
2

Andhra
Himachal
Pradesh
Pradesh

Benchmarks

Service Activation /Provisioning Within 4 hrs with

95% success rate.
Successful data transmission
>80%
download attempts

Successful data transmission

upload attempts

Minimum download speed

(Kbps)

>75%

To be measured for
each Plan and
Reported to TRAI

Generations/
Technology

All Generations

99.95

All Generations
2G (GSM)
3G
CDMA
All Generations
2G (GSM)
3G
CDMA
CDMA

100

2G

Average Throughput for Packet

data (Kbps)

>75% of the
subscribed speed.

Latency

PDP Context Activation Success

Rate

Drop rate :

Data <250ms

95%

5%

3G
All Generations
2G (GSM)
3G
CDMA
All Generations
2G (GSM)
3G
CDMA
All Generations
2G (GSM)
3G
CDMA

Airtel

BSNL

Idea

100

99.99

100
100

100
100

RCL

RTL

100

TATA

100

Vodafone

95

Telewings

MTNL

MTS

Videocon

Loop

Quadrant

99.89

99.9
100
100

99.42

100
100

99.9
100
100

100
100

100
100
100
108.21
(RNC_PayG)

79.79

3G
CDMA

2G

Aircel

82

110

895

1555

83.84(RNC_Pa
yG)
1067.73
123.7
(RNC_PayG)

131.43

173

149

1833

2885

130.18
(RNC_PayG)
2370.16

233
157

113
90

138.52
99.03

98.94

44 (Photon
Whiz)
478 (Photon
Plus)
67 (EDGE)

66 (Photon
Whiz)
656 (Photon
Plus)
115 (EDGE)

104.81 (Talk
invitation 50)

163.64 (Talk
invitation 50)

133.36
134.33

104.4

175.74
97.26
98.44

99.6
100

99.7
96.95

99.87
98.91

99.84

97.53
2.09
0.66

1.2
0.6

0.74
1.22

4.52
0.63

2.42

0.25

Note 1: The text in the bracket ( like RNC_PayG, Mblaze etc) are the plan names of the respective Service provider.
Note 2:All Operators except CDMA operators and Tata are not offering different plans based on the data throughput.

Page 6

Sl. Parameters
No.
1
2

Service Activation /Provisioning Within 4 hrs with

95% success rate.
Successful data transmission
>80%
download attempts

Successful data transmission

upload attempts

Minimum download speed

(Kbps)

>75%

To be measured for
each Plan and
Reported to TRAI

HARYANA

Andhra Pradesh

Benchmarks

Generations/
Technology

Aircel

Airtel

All Generations

77.53

All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
CDMA

95.93

2G

92.84

BSNL

Average Throughput for Packet

data (Kbps)

>75% of the
subscribed speed.

PDP Context Activation Success

Rate

Drop rate :

Data <250ms

95%

5%

100

99.99
100

99.95

HSD
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA

TATA

Vodafone

98

Telewings

MTNL

MTS

Videocon

Loop

Quadrant

99.59
96.39
100
99.83

100
100
92.64

99.9
100

100
100

100
99.95
100
71.07
(RNC_PayG)

76

81
2283

66.98
(RNC_PayG)

716.62
109.41
(RNC_payG)

144.57

146

3G

Latency

RTL

100

HSD
CDMA

2G

RCL

100
100

3G

Idea

148
3584

98.36
(RNC_PayG)

921.89

94.33
99.83
100

41.8 (Photon
Whiz)
344 (Photon
Plus)
41.14 (EDGE)
1307.6
(Photon 3G)
1642.7
(Photon 3G)
3558 (Photon
3G+)

69.45 (30MB
with Rs5)
3354.17
(1GB@Rs 250)

23

115.14 (30MB
with Rs5)
5034.48
(1GB@Rs 250)

112

68.2 (Photon
Whiz)
1196.2
(Photon Plus)
66.57 (EDGE)
1786.3
(Photon 3G)
2326.9
(Photon 3G)
4874.7
(Photon 3G+)
97.5

145.77

242

134
40

104.29

242
127.72
33.19

44.46
170.32
98
100

99.9

99.05
98.86

99.98

98.42
99.75
99.51

98.06
98.06
1
0

0.7

0.87
1.96

2.34

1.73
3.06
1.06

0.43
0.38

Note 1: The text in the bracket ( like RNC_PayG, Mblaze etc) are the plan names of the respective Service provider.
Note 2:All Operators except CDMA operators and Tata are not offering different plans based on the data throughput.

Page 7

Sl. Parameters
No.
1
2

Andhra Pradesh
Jammu & Kashmir

Benchmarks

Service Activation /Provisioning Within 4 hrs with

95% success rate.
Successful data transmission
>80%
download attempts

Successful data transmission

upload attempts

>75%

Minimum download speed

(Kbps)

To be measured for
each Plan and
Reported to TRAI

Average Throughput for Packet

data (Kbps)

>75% of the
subscribed speed.

Latency

Data <250ms

PDP Context Activation Success

Rate

95%

Drop rate :

5%

Generations/
Technology

Aircel

All Generations

99.64

All Generations
2G (GSM)
3G
CDMA
All Generations
2G (GSM)
3G
CDMA
CDMA

100

Airtel

BSNL

Idea

RCL

RTL

TATA

Vodafone

99

99.97

100

99.83

100
100

100
100

100
100

95.25

100
100

100
100

100
100

94.38

80.16
(RNC_PayG)
2562.06 (5GB
UL)

64.97 (Plan99_1GB)

115.96 (Plan99_1GB)

MTNL

MTS

Videocon

Loop

Quadrant

100

2G

182.89

175

119

3G

2679.43

2058

2900

CDMA
2G

205.72

205

155

3G

3154.49

2328

3680

148.55
104.87

197
113

107
81

195.16
(RNC_PayG)
3913.29
(5GB_UL)
108.63
42.86

99.97
99.97

100
100

99.27
98.17

99.98
99.26

99.95

1.4
0.86

0.9
0.4

0.18
0.6

2.47
0.99

2.38

2G (GSM)
3G
CDMA
2G (GSM)
3G
CDMA
2G (GSM)
3G
CDMA

Telewings

Note 1: The text in the bracket ( like RNC_PayG, Mblaze etc) are the plan names of the respective Service provider.
Note 2:All Operators except CDMA operators and Tata are not offering different plans based on the data throughput.

169.16

Page 8

Sl. Parameters
No.
1
2

Service Activation /Provisioning Within 4 hrs with

95% success rate.
Successful data transmission
>80%
download attempts

Successful data transmission

upload attempts

Minimum download speed

(Kbps)

>75%

To be measured for
each Plan and
Reported to TRAI

KOLKATA

Andhra Pradesh

Benchmarks

Average Throughput for Packet

data (Kbps)

Latency

PDP Context Activation Success

Rate

Drop rate :

>75% of the
subscribed speed.

Data <250ms

95%

5%

Generations/
Technology

Aircel

All Generations

99.56

All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
CDMA

100

Airtel

BSNL

Idea

99.92

RTL

99.5

TATA

100

Vodafone

92

100

100
100

99.68
99.68
106.1
(RNC_PayG)

144

112

89.08
(RNC_PayG)

770.66
123.79
(RNC_PayG)

3G

3413.82

Quadrant

99.98
99.97

49 (Photon
Whiz)
816 (Photon
Plus)
1151 (Photon
Max)
30 (EDGE)

190

147

100
341 (Mblaze)
1046 (Mblaze
Ultra)

77.98 (Postpaid
PayG Unlimited)
1520.57
(Postpaid PayG
Unlimited)

1683.26

HSD
CDMA

157.51

Loop

99.97
99.97

100
100

100

2G

Videocon

99.95
100

1756.9

MTS

100

100

3G

MTNL

96.33

100
100

96.55

Telewings

100
100

2G

HSD
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA

RCL

70 (Photon
Whiz)
1228 (Photon
Plus)

146.52
(RNC_PayG)

981 (Mblaze)
2011 (Mblaze
Ultra)

1921 (Photon
Max)
106 (EDGE) 150.38 (Postpaid
PayG Unlimited)
5121.27
(Postpaid PayG
Unlimited)

2293.74
975.79
104.47

123.22
23.11

221

141

96
34

103.21
49.56

44
163.66

54
98.12

99.97
99.97

99.6

99.13

99.9
98.94

99.69
99.32

97.53
97.53

98.1
1.42

0.96
0.79

3.8

0.52

4.89
0.65
0.59
0.2

Note 1: The text in the bracket ( like RNC_PayG, Mblaze etc) are the plan names of the respective Service provider.
Note 2:All Operators except CDMA operators and Tata are not offering different plans based on the data throughput.

1.81

0.69

0.9

Page 9

Sl. Parameters
No.
1
2

Service Activation /Provisioning Within 4 hrs with

95% success rate.
Successful data transmission
>80%
download attempts

Successful data transmission

upload attempts

Minimum download speed

(Kbps)

>75%

To be measured for
each Plan and
Reported to TRAI

KERALA

Andhra Pradesh

Benchmarks

Average Throughput for Packet

data (Kbps)

Latency

PDP Context Activation Success

Rate

Drop rate :

>75% of the
subscribed speed.

Data <250ms

95%

5%

Generations/
Technology

Aircel

All Generations

81.53

All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
CDMA

100

Airtel

BSNL

Idea

RTL

100

100

100
100

99.92

TATA

Vodafone

98

Telewings

99.5
100
100

64

105
2122

HSD
CDMA

116.61
(RNC_PayG)

440.94
108.37
(RNC_PayG)

2G

176.53

3G

2217.44

Loop

Quadrant

99.36

100

100
99.56
100
68.67
(RNC_PayG)

1006.58

Videocon

100
100

3G

MTS

99.9

100
100

33.53

MTNL

100
100

2G

HSD
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA

RCL

131

130
3185

189.58
(RNC_PayG)

777.23

98.63

79 (Photon
Whiz)
573 (Photon
Plus)
674 (Photon
Max)
60 (EDGE) 58.06 (3GB VMC
199 plan)

100
1007 (Mblaze)
1244 (Mblaze
Ultra)

944 (Photon
3G)
2181 (Photon
3G+)
82 (Photon
Whiz)
1725 (Photon
Plus)

1681 (Mblaze)
2675 (Mblaze
Ultra)

2816 (Photon
Max)
114 (EDGE) 98.33 (3GB VMC
199 plan)
3099 (Photon
3G)
6089 (Photon
3G+)
75.8

81.17
25.83

215

134
62

147.13

196

47.16
181.18

79
98.4

96.63
96.63

100

99.62
98.65

99.91

99.84

95.57
95.57

98.6
1.1

2.07
0

0.7

0.73
2.84

3.28
0.82
0.58

Note 1: The text in the bracket ( like RNC_PayG, Mblaze etc) are the plan names of the respective Service provider.
Note 2:All Operators except CDMA operators and Tata are not offering different plans based on the data throughput.

3.55

1.6

Page 10

Sl. Parameters
No.
1
2

Service Activation /Provisioning Within 4 hrs with

95% success rate.
Successful data transmission
>80%
download attempts

Successful data transmission

upload attempts

Minimum download speed

(Kbps)

>75%

To be measured for
each Plan and
Reported to TRAI

KARNATAKA

Andhra Pradesh

Benchmarks

Average Throughput for Packet

data (Kbps)

Latency

PDP Context Activation Success

Rate

Drop rate :

>75% of the
subscribed speed.

Data <250ms

95%

5%

Generations/
Technology

Aircel

All Generations

99.59

All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
CDMA

99.53

Airtel

BSNL

Idea

RTL

100

100

96.33

100
100

100

100

TATA

Vodafone

98

Telewings

MTNL

MTS

Videocon

Loop

Quadrant

99.08

100
98.73

100
100
99.97

100
100

100
100

100

100
100
100
57.29
(RNC_PayG)

2G

139.13

90

3G

3382.84

1067

122

HSD
CDMA

51.64
(RNC_PayG)

439.54
104.13
(RNC_PayG)

2G

178.4

125

3G

5159.58

1789

HSD
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA

RCL

159

94.93
(RNC_PayG)

997.98

98.1

48 (Photon
Whiz)
376 (Photon
Plus)
1107.33
(Photon Max)
50.64 (EDGE)

100
566 (Mblaze)
1030 (Mblaze
Ultra)

76.47 (2 GB
unlimited @ MRP
199)

818 (Photon
3G)
827 (Photon
3G+)
67.91 (Photon
Whiz)

1174 (Mblaze)

1155.67
(Photon Plus)

1870 (Mblaze
Ultra)

1750.67
(Photon Max)
101.71 (EDGE)

171.39 (2 GB
unlimited @ MRP
199)

2342
(Photon3G)
2323
(Photon3G+)
80.8

85.17
31.76

166
67

142

211.86

189

48.2
196.82

153
98.7

96.63
96.63

97.4
97.5

99.85

97.15

99.88

95.57
95.57

98.9
1.1

1.7
1.49

0.8
0.8

0.85

0.26
0.89
1.74

Note 1: The text in the bracket ( like RNC_PayG, Mblaze etc) are the plan names of the respective Service provider.
Note 2:All Operators except CDMA operators and Tata are not offering different plans based on the data throughput.

2.67

Page 11

Sl. Parameters
No.
1
2

Benchmarks

Service Activation /Provisioning Within 4 hrs with

95% success rate.
Successful data transmission
>80%
download attempts

Successful data transmission

upload attempts

Minimum download speed

(Kbps)

>75%

To be measured for
each Plan and
Reported to TRAI

Generations/
Technology

All Generations

99.98

All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
CDMA

100

Andhra Pradesh

2G

Maharashtra

Aircel

Airtel

BSNL

Average Throughput for Packet

data (Kbps)

>75% of the
subscribed speed.

Latency

PDP Context Activation Success

Rate

Drop rate :

Data <250ms

95%

5%

100

100
99.91

99.97

TATA

Vodafone

99

98.76

Telewings

MTNL

MTS

Videocon

Loop

Quadrant

100
100

100
99.92

100
100
100

100
99

100
99.35

100
99.82
99.89
68.44
(RNC_PayG)

60.32

86

112

66.65
(RNC_PayG)

603.17
110.19
(RNC_PayG)

108.21

172

157

134.25
(RNC_PayG)

45 (Photon
Whiz)
330 (Photon
Plus)
79 (EDGE)

61.95 (Rs. 599

unlimited 2G
Data Plan)
1928 (Unlimited
2G & 3G Data
Plan)

42.63

136.8 (Rs. 599

unlimited 2G
Data Plan)
2723.67
(Unlimited 2G &
3G Data Plan)

123.55

1390 (Photon
3G)
65 (Photon
Whiz)
971 (Photon
Plus)
132 (EDGE)

4511

984.22

100
99.83
99.26

2391

3G

HSD
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA

RTL

100

HSD
CDMA

2G

RCL

100
95.6

3G

Idea

2126 (Photon
3G)
85

115.67

246

81
106

138.71

182
159.72
60.63

43.87
164.33
98
96.63

99.3

100
100

99.91

99.05
99.21
98.6

98.06
98.06
1.8
1.71

2.7

1.26
1.77

1.44

4.27
0.82
0.3

1.04
0.11

Note 1: The text in the bracket ( like RNC_PayG, Mblaze etc) are the plan names of the respective Service provider.
Note 2:All Operators except CDMA operators and Tata are not offering different plans based on the data throughput.

Page 12

Sl. Parameters
No.
1
2

Madhya Paredes Andhra Pradesh

Benchmarks

Service Activation /Provisioning Within 4 hrs with

95% success rate.
Successful data transmission
>80%
download attempts

Successful data transmission

upload attempts

Minimum download speed

(Kbps)

>75%

To be measured for
each Plan and
Reported to TRAI

Generations/
Technology

Aircel

All Generations

94.2

All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
CDMA

89.6

88.53

2G

82.97

Airtel

BSNL

Average Throughput for Packet

data (Kbps)

>75% of the
subscribed speed.

PDP Context Activation Success

Rate

Drop rate :

Data <250ms

95%

5%

HSD
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA

98.5

TATA

100

Vodafone

90

99.56
100

100
100

Telewings

MTNL

MTS

Videocon

Loop

Quadrant

96.94
99.54
98.6

100
100
100
98.4

100
100

100
100
100
100
68.17
(RNC_PayG)

91

72

71.47
(RNC_PayG)

1837

1787.29

115.08

129

99.5
97.28

48 (Photon
Whiz)
584 (Photon
Plus)
44 (EDGE)

60.19
(MBB_C_V_199_
30d_D2GB_FU_2
G)

25

160.68
(MBB_C_V_199_
30d_D2GB_FU_2
G)

135

1073 (Photon
3G)

654.43
93.65
(RNC_PayG)

3G

Latency

RTL

100
98.8

HSD
CDMA

2G

RCL

100

3G

Idea

69 (Photon
Whiz)
1137 (Photon
Plus)

134

128.49
(RNC_PayG)

3510

3298.24

100 (EDGE)

2178 (Photon
3G)

870.23

86.1
123.67

120

128
124

144.17
85.33

229
153.56

58.4
237
98.4
96.63

99.5

99.45
96.91

99.87
98.91

98.42
99.86

97.53
97.53
1.4
2.09

2.5

1.05
1.39

4.34
1.02

1.83
2.31

0.71
0.49

Note 1: The text in the bracket ( like RNC_PayG, Mblaze etc) are the plan names of the respective Service provider.
Note 2:All Operators except CDMA operators and Tata are not offering different plans based on the data throughput.

Page 13

Sl. Parameters
No.
1
2

Service Activation /Provisioning Within 4 hrs with

95% success rate.
Successful data transmission
>80%
download attempts

Successful data transmission

upload attempts

>75%

Minimum download speed

(Kbps)

To be measured for
each Plan and
Reported to TRAI

Andhra Pradesh

Benchmarks

Generations/
Technology

Aircel

All Generations

99.88

All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
CDMA

99.04

2G

67.73

Mumbai

Average Throughput for Packet

data (Kbps)

>75% of the
subscribed speed.

PDP Context Activation Success

Rate

Data <250ms

95%

Drop rate :
5%

RCL

HSD
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA

RTL

100

100

99.67

100
100

100

100
100
100
100

100
100

100

100
100
100
100
88.91
(RNC_PayG)

Vodafone

96

Telewings

MTNL

99.38

90.61

96.88

95.99
99.89

110

65

99.74
(RNC_PayG)
3346.93

189

117

5162

163.12
(RNC_PayG)
3684.61

MTS

Videocon

Loop

Quadrant

97.11
95.98

97.66
100

661.01
107.86
(RNC_PayG)

133.75

TATA

100

2399

3G

Latency

Idea

HSD
CDMA

2G

BSNL

99.26

3G

Airtel

94.31
94.21

99.92
99.92

97.36
56 (Photon
Whiz)
648 (Photon
Plus)
798 (Photon
Max)
81 (EDGE)

76 (Photon
Whiz)
956 (Photon
Plus)
1429 (Photon
Max)
113 (EDGE)

157.94
(VMC699UL)
1795.68 (MI
8GB)

185.83
(VMC699UL)
3818.19
(MI 8GB)

32.58

76.1

575.94

52.59

175.4

840.69

1006.53
110.36
147.09

103
24

95

109.9
23.95
35.87
139

96.63

99.4
100

99.99

99.91
99.5
98.06
98.06

0.91

2.6
0.2

1.44

2.81
0.99
0.51
0.16

62.83
18.167

97.56

99.97

96.19

2.38

3.8

97.31
98.72

1.62

Note 1: The text in the bracket ( like RNC_PayG, Mblaze etc) are the plan names of the respective Service provider.
Note 2:All Operators except CDMA operators and Tata are not offering different plans based on the data throughput.

152.95

3.41
0.69

Page 14

Sl. Parameters
No.
1

Andhra Pradesh

North East

Benchmarks

Service Activation /Provisioning Within 4 hrs with

95% success rate.
Successful data transmission
>80%
download attempts

Successful data transmission

upload attempts

>75%

Minimum download speed

(Kbps)

Average Throughput for Packet

data (Kbps)

To be measured for
each Plan and
Reported to TRAI
>75% of the
subscribed speed.

Latency

PDP Context Activation Success 95%

Rate
Drop rate :
5%

8
1
2

Data <250ms

Service Activation /Provisioning Within 4 hrs with

95% success rate.
Successful data transmission
>80%
download attempts

Successful data transmission

upload attempts

Minimum download speed

(Kbps)

>75%

To be measured for
each Plan and
Reported to TRAI

Generations/
Technology

All Generations

99.81

All Generations
2G (GSM)
3G
CDMA
All Generations
2G (GSM)
3G
2G

100

ORISSA

Average Throughput for Packet

data (Kbps)

>75% of the
subscribed speed.

Latency

PDP Context Activation Success

Rate

Drop rate :

Data <250ms

95%

5%

BSNL

Idea

RCL

RTL

TATA

Vodafone

Telewings

99.99

100

99.95

100
100

100

100
100

99.5

100
100
133

100

108.44
2637.96
157.77

1419
179

3G
2G (GSM)
3G
2G (GSM)
3G
2G (GSM)
3G
All Generations

4216.2
124.33
32.5
99.96
99.96
1.19
0.94
99.88

2536
242
38
99.6
100
1.8
0.7

100
100
46.13
(RNC_PayG)
819.6
103.10
(RNC_PayG)
1397.7
227.57
83.69
99.94
98.78
4.57
0.86
100

All Generations
2G (GSM)
3G
CDMA
All Generations
2G (GSM)
3G
CDMA
CDMA

100

3G
2G

3G
CDMA

2G

Airtel

97

2G

Aircel

3G
All Generations
2G (GSM)
3G
CDMA
All Generations
2G (GSM)
3G
CDMA
All Generations
2G (GSM)
3G
CDMA

MTNL

MTS

Videocon

Loop

Quadrant

100

80

126

105
99.68
0.18
99.97

95

99.35
102.88 (Pack
@699)
150.99 (Pack
@699)
235
98.13
2.48
97

100

100
100

100

100
100

99.92

100
100

100
100

100

100
100
100
64.78
9RNC_PayG)

80.79

108

84

85.39
(RNC_PayG)
1181

2314.24
84.33
(RNC_PayG)

126.77

60 (Photon
Whiz)
898 (Photon
Plus)
58 (EDGE)

64.19 (Plan99_1GB)

68 (Photon
Whiz)
1329 (Photon
Plus)

150

131

128.65
(RNC_PayG)
2379

106

188

130.17
60.83

3215.36

94.28

85 (EDGE)

120.82 (Plan99_1GB)

122.06
118.42
66.83

126.67

117
98.15
99.92
99.92

99.7

99.5

99.9
98.94

99.64

98.06
0.44
0.73
0.6

1.93

1.88
0.76

2.69

0.86

Note 1: The text in the bracket ( like RNC_PayG, Mblaze etc) are the plan names of the respective Service provider.
Note 2:All Operators except CDMA operators and Tata are not offering different plans based on the data throughput.

Page 15

Sl. Parameters
No.
1
2

Service Activation /Provisioning Within 4 hrs with

95% success rate.
Successful data transmission
>80%
download attempts

Successful data transmission

upload attempts

>75%

Minimum download speed

(Kbps)

To be measured for
each Plan and
Reported to TRAI

Andhra Pradesh

Benchmarks

PUNJAB

Average Throughput for Packet

data (Kbps)

Latency

PDP Context Activation Success

Rate

Drop rate :

>75% of the
subscribed speed.

Data <250ms

95%

5%

Generations/
Technology

Aircel

All Generations

99.88

All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
CDMA

99.95

2G

84.07

3G

2201.94

Airtel

BSNL

Idea

RTL

100

99.9

100

100
100

100
100
100
100

100

100
100

100
100
100
100
108.40
(RNC_PayG)

99.89

118.29

3G

3020.18

Vodafone

97

Telewings

38

111

100
(RNC_PayG)

2587

1370.8
(5GB_UL)

155

161

140.8
(RNC_PayG)

3902

2524.8
(5GB_UL)

1276.6
200

125
89

197
35
58
193

99.28
99.28

99.7

99.74
98.44

99.98
99.26
98.06
98.06

0.99
1.18

0.9

1.61
0.43

1.89
0.49
0.44
0.4

Videocon

Loop

Quadrant

97.28

96.79
100

53 (Photon
Whiz)
356 (Photon
Plus)
1364 (Photon
Max)
26 (EDGE)

130.99
(Unlimited@ 199)

111

157.9
(Unlimited@ 199)

149

822 (Photon
3G)
1055 (Photon
3G)
3210 (Photon
3G+)
77 (Photon
Whiz)
862 (Photon
Plus)
2240 (Photon
Max)
57 (EDGE)

1494 (Photon
3G)
2017 (Photon
3G)
4957 (Photon
3G+)
243
86.27

98

98.13
99.87

2.3

Note 1: The text in the bracket ( like RNC_PayG, Mblaze etc) are the plan names of the respective Service provider.
Note 2:All Operators except CDMA operators and Tata are not offering different plans based on the data throughput.

MTS

100

77
122.1
60.93

MTNL

98.68

100

837.1
120.60
(RNC_PayG)

2G

TATA

100

HSD
CDMA

HSD
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA

RCL

1.71
1.72

Page 16

Sl. Parameters
No.
1
2

Benchmarks

Service Activation /Provisioning Within 4 hrs with

95% success rate.
Successful data transmission
>80%
download attempts

Successful data transmission

upload attempts

>75%

Minimum download speed

(Kbps)

To be measured for
each Plan and
Reported to TRAI

Generations/
Technology

All Generations

99.86

All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
CDMA

99.34

2G
RAJASTHANAndhra Pradesh

Aircel

Average Throughput for Packet

data (Kbps)

>75% of the
subscribed speed.

60.81

PDP Context Activation Success

Rate

Drop rate :

Data <250ms

95%

5%

HSD
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA

RCL

RTL

98

100

99.33

100
100

100

99.17
100
100
100

100
100

100

98.58
100
100
100
72.73
(RNC_PayG)

143.45

TATA

Vodafone

99

Telewings

MTNL

MTS

Videocon

Loop

Quadrant

99.88

100
100

100
100

51

116

200

3G

Latency

Idea

112

68.27
(RNC_PayG)

1809.55
(5GB_UL)
670.64
109.45
(RNC_PayG)

HSD
CDMA

2G

BSNL

97.57

3G

Airtel

154

2078

112.92
(RNC_PayG)

100

66 (Photon
Whiz)
730 (Photon
Plus)
92 (EDGE)

100
826 (Mblaze)

118.72
(Unlimited GB
(VL+VMC)@599)

82 (Photon
Whiz)
1084 (Photon
Plus)
122 (EDGE)

1320 (Mblaze
Ultra)

1559 (Mblaze)
2910 (Mblaze
Ultra)
173.49
(Unlimited GB
(VL+VMC)@599)

2479.55
(5GB_UL)
907.15
96

111.34

201
126

105

238
55
63
187

127.67

80
98

99.26

99.3
99.1

99.07

97.15
98.85
98.06
98.06

99.83

98.7
1.6

1.02

1.2
0.8

0.18

1.92
0.92
0.31
0.56

Note 1: The text in the bracket ( like RNC_PayG, Mblaze etc) are the plan names of the respective Service provider.
Note 2:All Operators except CDMA operators and Tata are not offering different plans based on the data throughput.

2.91

Page 17

Sl. Parameters
No.
1
2

Service Activation /Provisioning Within 4 hrs with

95% success rate.
Successful data transmission
>80%
download attempts

Successful data transmission

upload attempts

Minimum download speed

(Kbps)

>75%

To be measured for
each Plan and
Reported to TRAI

TAMILNADU

Andhra Pradesh

Benchmarks

Average Throughput for Packet

data (Kbps)

Latency

PDP Context Activation Success

Rate

Drop rate :

>75% of the
subscribed speed.

Data <250ms

95%

5%

Generations/
Technology

Aircel

Airtel

All Generations

99.53

All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
CDMA

100

BSNL

Idea

RCL

100

100

97

100
100

100

99.72

TATA

Vodafone

99

Telewings

MTNL

MTS

Videocon

Loop

Quadrant

99.99

100
100
100

99.91
100

100
100

100

100
100

100

99.75
99.91
99.91
59.83
(RNC_PayG)

2G

85

107

3G

1194.67

1544

92

71.63
(RNC_PayG)

514.79
97.11
(RNC_PayG)

2G

133.33

154

3G

3177.81

2434

116.33
36.67

222
48

100
100

33 (Photon
Whiz)
273 (Photon
Plus)
656 (Photon
Max)
38 (EDGE)

100
813 (Mblaze)
1162 (Mblaze
Ultra)

107.52 (199
Unlimited 2GB)
1446.67 (650
Unlimited 3GB)

HSD
CDMA

HSD
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA

RTL

137

144.94
(RNC_PayG)

64 (Photon
Whiz)
865 (Photon
Plus)
1286 (Photon
Max)
89 (EDGE)

1034 (Mblaze)
1396 (Mblaze
Ultra)

140.18 (199
Unlimited 2GB)
3000 (650
Unlimited 3GB)

937.89
108.29
115

112.57

259

46.58
154.7

69.67

50

98.14
96.63
96.63

100
100

99.64

99.91

99.8
99.81

97.53
97.53

99.4
0.97

0.59
1.2

0.5
0.2

1.37

0.59
1.2
0.73

Note 1: The text in the bracket ( like RNC_PayG, Mblaze etc) are the plan names of the respective Service provider.
Note 2:All Operators except CDMA operators and Tata are not offering different plans based on the data throughput.

3.74
0.64
1.5

Page 18

Sl. Parameters
No.
1
2

Service Activation /Provisioning Within 4 hrs with

95% success rate.
Successful data transmission
>80%
download attempts

Successful data transmission

upload attempts

Minimum download speed

(Kbps)

>75%

To be measured for
each Plan and
Reported to TRAI

UP EAST

Andhra Pradesh

Benchmarks

Average Throughput for Packet

data (Kbps)

Latency

PDP Context Activation Success

Rate

Drop rate :

>75% of the
subscribed speed.

Data <250ms

95%

5%

Generations/
Technology

Aircel

Airtel

All Generations

99.94

All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
CDMA

100

BSNL

Idea

RTL

100

100

100
100

99.67

TATA

Vodafone

95

Telewings

99

100
100

MTNL

MTS

Videocon

Loop

Quadrant

100
100

99.25
99.42

99.73
99.83
98

100
100

100
100

99.54
99.72
99.56
81.89
(RNC_PayG)

2G

123

3G

1310.72

130

118
2308

HSD
CDMA

72.51
(RNC_PayG)

552.48
113.06
(RNC_PayG)

2G

186.33

3G

3734.19

HSD
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA

RCL

159

153

125.68
(RNC_PayG)

100
98.52
99.41

72.7 (Photon
Whiz)
486.7 (Photon
Plus)
1052.3
(Photon Max)
55.33 (EDGE)

68.23 (Rs.1599
12GB Free)
1450.15
(Rs.1599 12GB
Free)

79.9 (Photon
Whiz)
1210.27
(Photon Plus)
1884.32
(Photon Max)
106.44 (EDGE) 131.76 (Rs.1599
12GB Free)

3497

92.05
230

119
60

109.1

3333.24
(Rs.1599 12GB
Free)

958.57
159.67
54.83

95.3

132.13

120
225.67
63.33

42.85
151.7
97.28
99.6
99.6

99.8

98.83
99.05

97.15

99.05
99.86
99.72

98.06
98.06
1.9
0.66
0.4

0.8

0.99
2.24

2.39

4.4
3.56
0.66

0.78
0.83

Note 1: The text in the bracket ( like RNC_PayG, Mblaze etc) are the plan names of the respective Service provider.
Note 2:All Operators except CDMA operators and Tata are not offering different plans based on the data throughput.

Page 19

Sl. Parameters
No.
1
2

Service Activation /Provisioning Within 4 hrs with

95% success rate.
Successful data transmission
>80%
download attempts

Successful data transmission

upload attempts

Minimum download speed

(Kbps)

>75%

To be measured for
each Plan and
Reported to TRAI

UP WEST

Andhra Pradesh

Benchmarks

Generations/
Technology

Aircel

Airtel

All Generations

99.96

All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
CDMA

98

2G

Average Throughput for Packet

data (Kbps)

>75% of the
subscribed speed.

PDP Context Activation Success

Rate

Drop rate :

Data <250ms

95%

5%

HSD
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA
All Generations
2G (GSM)
3G
HSD
CDMA

RTL

100

98.6

99.9
87.2

100
100

100

TATA

Vodafone

97

Telewings

99.92

100

95.67

MTNL

MTS

Videocon

Loop

Quadrant

100
100

99.9

100

100
100
93.6

100
100

100
99.83
99.94
84.90
(RNC_PayG)

75.83

36

104

192

2156

111.05
(RNC_PayG)

573.14
111.19
(RNC_PayG

142.05

3G

Latency

RCL

100

HSD
CDMA

2G

Idea

100
100

3G

BSNL

133

121

1071

4455

171.69
(RNC_PayG

884.35

100
100

57 (Photon
Whiz)
908 (Photon
Plus)
1432 (Photon
Max)
79 (EDGE)

99.7
511 (Mblaze)
878 (Mblaze
Ultra)

85.58 (250 with

1 GB data)

1469 (Photon
3G)
2483 (Photon
3G)
3686 (Photon
3G+)
75 (Photon
Whiz)
1538 (Photon
Plus)

800 (Mblaze)
1446 (Mblaze
Ultra)

2423 (Photon
Max)
109 (EDGE) 148.96 (250 with
1 GB data)

196
56

128
54

113.9

1893 (Photon
3G)
3617 (Photon
3G)
5143 (Photon
3G+)
65.8

142.78

82.4

181.66

114
120

64.04
191.55

64
98.4

91.49

100
100

99.61
99.64

99.98

99.05
99.86

97.25
97.25

99
1.8

0.52

0.6
0.5

1.04
2.45

1.4
0.93
1.05

Note 1: The text in the bracket ( like RNC_PayG, Mblaze etc) are the plan names of the respective Service provider.
Note 2:All Operators except CDMA operators and Tata are not offering different plans based on the data throughput.

3.1
3.49

0.9

Page 20

Sl. Parameters
No.
1
2

Andhra
WEST
Pradesh
BENGAL

Benchmarks

Service Activation /Provisioning Within 4 hrs with

95% success rate.
Successful data transmission
>80%
download attempts

Successful data transmission

upload attempts

Minimum download speed

(Kbps)

Average Throughput for Packet

data (Kbps)

Latency

PDP Context Activation Success

Rate

Drop rate :

>75%

To be measured for
each Plan and
Reported to TRAI

>75% of the
subscribed speed.

Data <250ms

95%

5%

Generations/
Technology

Aircel

All Generations

99.94

All Generations
2G (GSM)
3G
CDMA
All Generations
2G (GSM)
3G
CDMA
CDMA

100

Airtel

BSNL

Idea

RCL

99.84

100

TATA

100

Vodafone

95

99.17
99.83

99.39
96.82
100
86.03
(RNC_PayG)

92

63 (Photon
Whiz)

84.21
(RNC_PayG)

126.92
(RNC_PayG)

138.87

3G

3071.64
126.67
32

Loop

Quadrant

100

97.7
98.19

68 (EDGE) 62.54 (2GB Plan)

1036.98

CDMA

2G

Videocon

100
100

1797.71

MTS

99.7

98.21

100

3G

MTNL

99.92

100

42.62

Telewings

100
100

2G

All Generations
2G (GSM)
3G
CDMA
All Generations
2G (GSM)
3G
CDMA
All Generations
2G (GSM)
3G
CDMA

RTL

141

89 (Photon
Whiz)

156.17
(RNC_PayG)

128 (EDGE)

1876.52
183.89
193

180.95
32.62

1318.75 (5GB
Plan)

135.49 (2GB
Plan)
4691.68 (5GB
Plan)

100
313 (Mblaze)
595 (Mblaze
Ultra)

1194 (Mblaze)
2244 (Mblaze
Ultra)

106.83
47.06

164.04

70
97.65

97.1
97.1

98.75

1.01
0.97

0.99

99.9
98.94

99.64
99.3

97.53

97.8
0.83
NA
NA

4.46
0.81
1.2

Note 1: The text in the bracket ( like RNC_PayG, Mblaze etc) are the plan names of the respective Service provider.
Note 2: In case of all operators except CDMA operators provider is not offering different plans based on the data throughput.

Note 1: The text in the bracket ( like RNC_PayG, Mblaze etc) are the plan names of the respective Service provider.
Note 2:All Operators except CDMA operators and Tata are not offering different plans based on the data throughput.

Page 21