IBM System Storage DS5020 EXP520

Storage Expansion Enclosure

Installation, Users, and Maintenance

Guide



GA32-0957-04

Note:
Before using this information and the product it supports, be sure to read the general information in the Safety on page xi
and Notices on page 139 sections.

This edition applies to the IBM System Storage DS5020 EXP520 Storage Expansion Enclosure with controller
firmware version 7.60, and to all subsequent releases and modifications until otherwise indicated in new editions.
This edition replaces GA32-0957-03.
Copyright IBM Corporation 2009, 2013.
US Government Users Restricted Rights Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
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Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
About this document . . . . . . . . . . . . . . . . . . . . . xvii
Who should read this document . . . . . . . . . . . . . . . . . . xvii
How this document is organized . . . . . . . . . . . . . . . . . . xvii
DS4000 and DS5000 Storage Subsystem installation tasks - General overview xviii
Getting information, help, and service . . . . . . . . . . . . . . . . xxiii
Before you call . . . . . . . . . . . . . . . . . . . . . . . xxiii
Using the documentation . . . . . . . . . . . . . . . . . . . . xxiii
Finding Storage Manager software, controller firmware, and README files
xxiii
IBM System Storage Productivity Center . . . . . . . . . . . . . . xxiv
Essential Web sites for DS4000/DS5000 support information . . . . . . xxiv
Software service and support . . . . . . . . . . . . . . . . . . xxv
Hardware service and support . . . . . . . . . . . . . . . . . . xxv
Fire suppression systems . . . . . . . . . . . . . . . . . . . xxvi
Chapter 1. Introduction . . . . . . . . . . . .
Overview . . . . . . . . . . . . . . . . .
Operating system support . . . . . . . . . .
FC-SAS defined . . . . . . . . . . . . . .
Fibre channel defined . . . . . . . . . . . .
SAS defined . . . . . . . . . . . . . . .
SATA defined . . . . . . . . . . . . . . .
T10 PI defined . . . . . . . . . . . . . .
Inventory checklist . . . . . . . . . . . . . .
EXP520 components . . . . . . . . . . . . .
Enhanced Disk Drive Modules (E-DDMs). . . . .
Environmental Service Modules (ESMs) . . . . .
Connectors, switch, and enclosure ID . . . . .
Rear drive channel ports . . . . . . . . . .
Power supply and fan units . . . . . . . . . .
Small Form-Factor Pluggable (SFP) modules . . .
Software and hardware compatibility and upgrades . .
Software and firmware support code upgrades. . .
EXP520 hardware and software compatibility . . .
Determining firmware levels . . . . . . . . .
Receiving product updates and support notifications
Best practices guidelines . . . . . . . . . .
Specifications . . . . . . . . . . . . . . .
Area requirements . . . . . . . . . . . .
Dimensions . . . . . . . . . . . . . .
Weight . . . . . . . . . . . . . . . .
Shipping dimensions . . . . . . . . . . .
Environmental requirements and specifications . .
Temperature and humidity . . . . . . . . .
Altitude . . . . . . . . . . . . . . . .
Airflow and heat dissipation . . . . . . . .
Shock and vibration requirements . . . . . .
Acoustic noise . . . . . . . . . . . . .
Copyright IBM Corp. 2009, 2013

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Electrical requirements . . . . . .
Power and site wiring requirements
units . . . . . . . . . . .
Heat output, airflow, and cooling . .

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Chapter 4. Operating the EXP520 . . . . . . . . . . . . .

Performing the EXP520 Health Check process . . . . . . . . .
Web pages . . . . . . . . . . . . . . . . . . . . .
Hardware responsibilities . . . . . . . . . . . . . . . .
Powering on the EXP520 . . . . . . . . . . . . . . . . .
Turning on the EXP520 . . . . . . . . . . . . . . . . .
Firmware updates . . . . . . . . . . . . . . . . . . . .
Finding controller, storage expansion enclosure, and drive information
Troubleshooting the storage expansion enclosure . . . . . . . .
Checking the LEDs . . . . . . . . . . . . . . . . . . .
The power supply and fan unit LEDs . . . . . . . . . . . .
Front LEDs . . . . . . . . . . . . . . . . . . . . .
Rear LEDs . . . . . . . . . . . . . . . . . . . . .
Seven-segment numeric display . . . . . . . . . . . . .
Powering off the storage expansion enclosure . . . . . . . . .
Turning off the EXP520 . . . . . . . . . . . . . . . . .
Performing an emergency shutdown . . . . . . . . . . . .
Restoring power after an unexpected shutdown . . . . . . . .
Recovering from an overheated power supply and fan unit . . . . .

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Chapter 2. Installing the EXP520.

Installation overview . . . . . .
Handling static-sensitive devices .
Preparing for installation . . . .
Tools and hardware required . .
Preparing the site . . . . . .
Preparing the rack . . . . .
Installing the support rails . . . .
Installing the EXP520 into a rack .

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Chapter 3. Cabling the EXP520 . . . . . .

Enclosure ID settings . . . . . . . . . .
Fibre channel loop and ID settings. . . . . .
Cabling the EXP520 . . . . . . . . . . .
Installing SFP modules . . . . . . . . . .
Removing SFP modules . . . . . . . . .
Handling fibre-optic cables . . . . . . . .
Using LC-LC fibre-channel cables . . . . . .
Connecting an LC-LC cable to an SFP module
Removing an LC-LC fibre-channel cable . .
Cabling rules and recommendations . . . . .
Cabling the EXP520 to a storage subsystem . .
EXP520 loop redundancy . . . . . . . . .
Example of a correct redundant drive loop . .
Cabling the power supply . . . . . . . . .

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power supply
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Chapter 5. Installing and replacing components . . .

Service Action Allowed Status LED . . . . . . . . .
Adding the EXP520 to an existing and configured redundant
pair . . . . . . . . . . . . . . . . . . . .
Working with hot-swap E-DDMs . . . . . . . . . .

iv

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and fan
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channel/loop
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IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

. 65
. 65
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. 68

Installing hot-swap hard disk drives . . . . .

Replacing hot-swap hard disk drives . . . . .
Replacing multiple E-DDMs . . . . . . . .
Replacing all E-DDMs at the same time. . .
Replacing the drives one at a time. . . . .
Replacing a power supply and fan unit . . . . .
Replacing an Environmental Service Module (ESM)
Replacing an SFP module . . . . . . . . .
Replacing a midplane . . . . . . . . . . .
Chapter 6. Hardware maintenance .
General checkout . . . . . . . .
Solving problems . . . . . . . .
Parts listing. . . . . . . . . .
Determining basic information of drive

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FRUs .

Appendix A. Records . . . . . . . .
Identification numbers . . . . . . . . .
Storage subsystem and controller information
Sample information record . . . . . .
Installed device records . . . . . . . .

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105
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Appendix B. Rack mounting template . . . . . . . . . . . . . . . 109

Appendix C. Specifications for non-IBM rack installation. . . . . . . . 113
General safety requirements for IBM products installed in a non-IBM rack or
cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Rack specifications . . . . . . . . . . . . . . . . . . . . . . . 115
Appendix D. Power cords . . . . . . . . . . . . . . . . . . . . 121
Appendix E. Additional System Storage DS documentation
DS Storage Manager Version 10 library . . . . . . . . .
DS5100 and DS5300 Storage Subsystem library . . . . . .
DS5020 Storage Subsystem library . . . . . . . . . . .
DS4800 Storage Subsystem library . . . . . . . . . . .
DS4700 Storage Subsystem library . . . . . . . . . . .
DS4500 Storage Subsystem library . . . . . . . . . . .
DS4400 Storage Subsystem library . . . . . . . . . . .
DS4300 Storage Subsystem library . . . . . . . . . . .
DS4200 Express Storage Subsystem library . . . . . . .
DS4100 Storage Subsystem library . . . . . . . . . . .
DS5000 Storage Expansion Enclosure documents . . . . .
DS5000 Storage Expansion Enclosure documents . . . . .
Other DS and DS-related documents . . . . . . . . . .

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Appendix F. Accessibility . . . . . . . . . . . . . . . . . . . . 137

Notices . . . . . . . . . . . . . . . . . . . . . .
Trademarks. . . . . . . . . . . . . . . . . . . . .
Important notes . . . . . . . . . . . . . . . . . . .
Particulate contamination. . . . . . . . . . . . . . . .
Documentation format . . . . . . . . . . . . . . . . .
Electronic emission notices . . . . . . . . . . . . . . .
Federal Communications Commission (FCC) Class A Statement
Industry Canada Class A Emission Compliance Statement . .

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Contents

139
140
141
141
142
142
142
143

Avis de conformit la rglementation d'Industrie Canada . . . . . . .

Australia and New Zealand Class A Statement . . . . . . . . . . . .
European Union EMC Directive Conformance Statement . . . . . . . .
Germany Electromagnetic Compatibility Directive . . . . . . . . . . .
Japan Voluntary Control Council for Interference (VCCI) Class A Statement
Japan Electronics and Information Technology Industries Association (JEITA)
Statement . . . . . . . . . . . . . . . . . . . . . . . .
Korea Communications Commission (KCC) Class A Statement . . . . . .
Russia Electromagnetic Interference (EMI) Class A Statement . . . . . .
People's Republic of China Class A Electronic Emission Statement . . . .
Taiwan Class A Electronic Emission Statement. . . . . . . . . . . .
Taiwan Contact Information . . . . . . . . . . . . . . . . . . .
Glossary

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146

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Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

vi

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

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EXP520 hot-swap drive bays . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Rear view of drive channel ports . . . . . . . . . . . . . . . . . . . . . . . . . 6
Power supply and fan unit components . . . . . . . . . . . . . . . . . . . . . . . 7
Power supply and fan unit and airflow . . . . . . . . . . . . . . . . . . . . . . . 8
SFP module and fibre optic cable . . . . . . . . . . . . . . . . . . . . . . . . . 9
EXP520 dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
EXP520 airflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Example of cold aisle/hot aisle rack configuration . . . . . . . . . . . . . . . . . . . 19
Front rack mounting template . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Rear rack mounting template . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Installing the support rails . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Installing the EXP520 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Securing the storage expansion enclosure to the rack . . . . . . . . . . . . . . . . . 30
Storage expansion enclosure seven-segment enclosure ID . . . . . . . . . . . . . . . 32
SFP module and protective cap . . . . . . . . . . . . . . . . . . . . . . . . . 34
Installing an SFP module into the host port . . . . . . . . . . . . . . . . . . . . . 35
Unlocking the SFP module latch - plastic variety . . . . . . . . . . . . . . . . . . . 35
Unlocking the SFP module latch - wire variety . . . . . . . . . . . . . . . . . . . . 36
Recommended bending and looping specifications for fibre-optic cables . . . . . . . . . . 37
LC-LC fibre-channel cable . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Removing fibre-optic cable protective caps . . . . . . . . . . . . . . . . . . . . . 38
Inserting an LC-LC fibre-channel cable into an SFP module . . . . . . . . . . . . . . . 39
LC-LC fibre-channel cable lever and latches . . . . . . . . . . . . . . . . . . . . . 39
Removing the LC-LC fibre-channel cable . . . . . . . . . . . . . . . . . . . . . . 40
Round-robin cabling to the EXP520 . . . . . . . . . . . . . . . . . . . . . . . . 41
Installing an SFP module and LC-LC cable in a supported DS5020 storage subsystem . . . . . 42
Installing an SFP module and connecting an LC-LC cable to the EXP520 . . . . . . . . . . 42
Correct EXP520 redundant drive loop configuration . . . . . . . . . . . . . . . . . . 44
The power supply and fan unit LEDs . . . . . . . . . . . . . . . . . . . . . . . 52
Front LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Rear LEDs, controls, and connectors . . . . . . . . . . . . . . . . . . . . . . . 54
Numeric display LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Cabling the EXP520 to an existing and configured drive loop . . . . . . . . . . . . . . 67
Hot-swap E-DDM LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
E-DDM FRU handle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Replacing a power supply and fan unit . . . . . . . . . . . . . . . . . . . . . . . 82
Removing and replacing an Environmental Service Module (ESM) . . . . . . . . . . . . 84
Replacing an SFP module . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Front cage frame screw locations . . . . . . . . . . . . . . . . . . . . . . . . . 89
Screws holding the top and bottom sides of the chassis to the cage frame . . . . . . . . . 90
EXP520 storage expansion enclosure parts list . . . . . . . . . . . . . . . . . . . 101
An IBM hologram label example . . . . . . . . . . . . . . . . . . . . . . . . . 103
Front rack mounting template . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Rear rack mounting template . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Top View of non-IBM Rack Specifications Dimensions . . . . . . . . . . . . . . . . . 116
Rack specifications dimensions, top front view . . . . . . . . . . . . . . . . . . . 117
Rack specifications dimensions, bottom front view . . . . . . . . . . . . . . . . . . 117

Copyright IBM Corp. 2009, 2013

vii

viii

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Tables
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.
31.
32.
33.
34.
35.
36.
37.
38.
39.
40.
41.

Where to find DS4000 or DS5000 installation and configuration procedures. . . . . . . . . xviii

Description of rear view of drive channel ports . . . . . . . . . . . . . . . . . . . . 6
Description of power supply and fan unit components . . . . . . . . . . . . . . . . . . 7
Software and firmware levels for the EXP520 . . . . . . . . . . . . . . . . . . . . . 9
EXP520 weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
EXP520 component weights . . . . . . . . . . . . . . . . . . . . . . . . . . 13
EXP520 shipping carton dimensions. . . . . . . . . . . . . . . . . . . . . . . . 14
Temperature and humidity requirements for storage expansion enclosure when in storage or in
transit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Temperature and humidity requirements for storage expansion enclosure in a typical Information
Technology (IT) or office environment . . . . . . . . . . . . . . . . . . . . . . . 15
Temperature and humidity requirements for storage expansion enclosure in a NEBS/ETSI
compliant environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
EXP520 altitude ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
EXP520 power and heat dissipation . . . . . . . . . . . . . . . . . . . . . . . . 16
Random vibration power spectral density . . . . . . . . . . . . . . . . . . . . . . 16
EXP520 sound levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
EXP520 ac power requirements . . . . . . . . . . . . . . . . . . . . . . . . . 17
The power supply and fan unit LEDs . . . . . . . . . . . . . . . . . . . . . . . 52
Front LEDs and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Rear LEDs, controls, and connectors . . . . . . . . . . . . . . . . . . . . . . . 54
Numeric display diagnostic codes. . . . . . . . . . . . . . . . . . . . . . . . . 56
Drive LED activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Symptom-to-FRU index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Parts listing (EXP520 storage expansion enclosure) . . . . . . . . . . . . . . . . . 101
Storage subsystem and controller information record . . . . . . . . . . . . . . . . . 106
Sample information record . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Hard disk drive record . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
IBM power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
DS Storage Manager Version 10 titles by user tasks . . . . . . . . . . . . . . . . . 125
DS5100 and DS5300 Storage Subsystem document titles by user tasks . . . . . . . . . . 126
DS5020 Storage Subsystem document titles by user tasks . . . . . . . . . . . . . . . 126
DS4800 Storage Subsystem document titles by user tasks . . . . . . . . . . . . . . . 127
DS4700 Storage Subsystem document titles by user tasks . . . . . . . . . . . . . . . 128
DS4500 Storage Subsystem document titles by user tasks . . . . . . . . . . . . . . . 129
DS4400 Storage Subsystem document titles by user tasks . . . . . . . . . . . . . . . 130
DS4300 Storage Subsystem document titles by user tasks . . . . . . . . . . . . . . . 131
DS4200 Express Storage Subsystem document titles by user tasks . . . . . . . . . . . 132
DS4100 Storage Subsystem document titles by user tasks . . . . . . . . . . . . . . . 133
DS5000 Storage Expansion Enclosure document titles by user tasks . . . . . . . . . . . 134
DS5000 Storage Expansion Enclosure document titles by user tasks . . . . . . . . . . . 134
DS5000 and DS5000related document titles by user tasks . . . . . . . . . . . . . . 136
DS4000 Storage Manager alternate keyboard operations . . . . . . . . . . . . . . . 137
Limits for particulates and gases . . . . . . . . . . . . . . . . . . . . . . . . 142

Copyright IBM Corp. 2009, 2013

ix

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Safety
The caution and danger statements that this document contains can be referenced
in the multilingual IBM Safety Information document that is provided with your IBM
System Storage EXP520 storage expansion enclosure. Each caution and danger
statement is numbered for easy reference to the corresponding statements in the
translated document.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure, step, or
situation.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Attention: These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
Before installing this product, read the following danger and caution notices.
Statement 1:

Copyright IBM Corp. 2009, 2013

xi

DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.

To Connect:

To Disconnect:

1. Turn everything OFF.

1. Turn everything OFF.

2. First, attach all cables to devices.

2. First, remove power cords from outlet.

3. Attach signal cables to connectors.

3. Remove signal cables from connectors.

4. Attach power cords to outlet.

4. Remove all cables from devices.

5. Turn device ON.

Statement 2:

CAUTION:
When replacing the lithium battery, use only an equivalent type battery
recommended by the manufacturer. If your system has a module containing a
lithium battery, replace it only with the same module type made by the same
manufacturer. The battery contains lithium and can explode if not properly
used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100 C (212 F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3:

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IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

CAUTION:
When laser products (such as CD-ROMs, DVD drives, fibre optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.

DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.

Class 1 Laser statement

Class 1 Laser Product

Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Apparell Laser de Calsse 1
IEC 825-11993 CENELEC EN 60 825
Statement 4:

18 kg (39.7 lb)

32 kg (70.5 lb)

55 kg (121.2 lb)

CAUTION:
Use safe practices when lifting.

Safety

xiii

Statement 5:

CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.

2
1
Statement 8:

CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.

Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Statement 29:

xiv

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

CAUTION:
This equipment is designed to permit the connection of the earthed conductor
of the dc supply circuit to the earthing conductor at the equipment.
This equipment is designed to permit the connection of the earthed conductor
of the dc supply circuit to the earthing conductor at the equipment. If this
connection is made, all of the following conditions must be met:
v This equipment shall be connected directly to the dc supply system
earthing electrode conductor or to a bonding jumper from an earthing
terminal bar or bus to which the dc supply system earthing electrode
conductor is connected.
v This equipment shall be located in the same immediate area (such as,
adjacent cabinets) as any other equipment that has a connection between
the earthed conductor of the same dc supply circuit and the earthing
conductor, and also the point of earthing of the dc system. The dc system
shall not be earthed elsewhere.
v The dc supply source shall be located within the same premises as this
equipment.
v Switching or disconnecting devices shall not be in the earthed circuit
conductor between the dc source and the point of connection of the
earthing electrode conductor.
Statement 30:

CAUTION:
To reduce the risk of electric shock or energy hazards:
v This equipment must be installed by trained service personnel in a
restricted-access location, as defined by the NEC and IEC 60950-1, First
Edition, The Standard for Safety of Information Technology Equipment.
v Connect the equipment to a reliably grounded safety extra low voltage
(SELV) source. An SELV source is a secondary circuit that is designed so
that normal and single fault conditions do not cause the voltages to exceed
a safe level (60 V direct current).
v The branch circuit overcurrent protection must be rated 20 A.
v Use 12 American Wire Gauge (AWG) or 2.5 mm2 copper conductor only, not
exceeding 4.5 meters in length.
v Incorporate a readily available approved and rated disconnect device in the
field wiring.

CAUTION:
This unit has more than one power source. To remove all power from the unit,
all dc MAINS must be disconnected.

Safety

xv

Cable Warning:
WARNING: Handling the cord on this product or cords associated with accessories
sold with this product, will expose you to lead, a chemical known to the State of
California to cause cancer, and birth defects or other reproductive harm. Wash
hands after handling.

xvi

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

About this document

This document provides instructions for installing and customizing the configuration
of your IBM System Storage EXP520 storage expansion enclosure. It also
provides maintenance procedures and troubleshooting information.

Who should read this document

This document is intended for system operators and service technicians who have
extensive knowledge of fibre channel and network technology.

How this document is organized

Chapter 1, Introduction, on page 1 describes the IBM System Storage EXP520
storage expansion enclosure. This chapter includes an inventory checklist and an
overview of the storage expansion enclosure features, operating specifications, and
components.
Chapter 2, Installing the EXP520, on page 21 contains information on how to
install the EXP520.
Chapter 3, Cabling the EXP520, on page 31 contains information on how to cable
the EXP520.
Chapter 4, Operating the EXP520, on page 45 contains information on how to
power on and off the storage expansion enclosure, recover from an overheated
power supply and fan unit, troubleshoot the storage expansion enclosure, and
interpret LEDs.
Chapter 5, Installing and replacing components, on page 65 contains step-by-step
instructions about how to install or remove field replaceable units (FRUs), such as
hard disk drives, power supply and fan units, filter and filter retainer, environmental
services modules (ESMs), midplane, and SFP modules.
Chapter 6, Hardware maintenance, on page 93 describes problems and symptoms
that are specific to your storage expansion enclosure. It also provides a parts list for
the EXP520.
Appendix A, Records, on page 105 provides a table that you can use to record
and update important information about your EXP520, including serial number and
device records. Whenever you add options to your EXP520, be sure to update the
information in this table.
Appendix B, Rack mounting template, on page 109 provides the rack mounting
templates for installation of the EXP520. If you want to tear out the templates from
the document for use during installation, use these copies of the templates.
Appendix C, Specifications for non-IBM rack installation, on page 113 provides
safety requirements and rack specifications for installing DS5000 storage
subsystems and DS5000 storage expansion enclosures into non-IBM racks.
Appendix D, Power cords, on page 121 lists power cord information for the
EXP520.

Copyright IBM Corp. 2009, 2013

xvii

Appendix E, Additional System Storage DS documentation, on page 125 lists

additional DS5000 documents.
Appendix F, Accessibility, on page 137 details accessibility information.

DS4000 and DS5000 Storage Subsystem installation tasks - General

overview
Table 1 provides a sequential list of many installation and configuration tasks that
are common to most DS4000 and DS5000 configurations. When you install and
configure your DS4000 or DS5000 storage subsystem, refer to this table to find the
documentation that explains how to complete each task.
See also: The DS4000 or DS5000 Quick Start Guides for your storage subsystem
configuration provides an excellent overview of the installation process.
Table 1. Where to find DS4000 or DS5000 installation and configuration procedures

Installation task

Where to find information or procedures

Plan the installation

v IBM System Storage DS Storage Manager Version 10

Installation and Host Support Guide
v IBM System Storage DS3000, DS4000, and DS5000
Command Line Interface and Script Commands Programming
Guide
v IBM System Storage Quick Start Guide for the following
storage subsystems:
DS5100/DS5300
DS5020
DS4800
DS4200/DS4700
v IBM System Storage DSxxxx Installation, Users, and
Maintenance Guide for the following storage subsystems:
DS5100/DS5300
DS5020
DS4800
DS4700
DS4500
DS4400
DS4300
DS4200
DS4100

xviii

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Table 1. Where to find DS4000 or DS5000 installation and configuration

procedures (continued)

Installation task

Where to find information or procedures

Mount the DS4000

or DS5000 storage
subsystem in the
rack

v IBM System Storage Quick Start Guide for the following

storage subsystems:
DS5100/DS5300
DS5020
DS4800
DS4200/DS4700
v IBM System Storage DSxxxx Installation, Users, and
Maintenance Guide for the following storage subsystems:
DS5100/DS5300
DS5020
DS4800
DS4700
DS4200
DS4100
v DS4400 and DS4500 Rack Mounting Instructions
v DS4300 Rack Mounting Instructions

Mount the DS4000

or DS5000 EXP
storage expansion
unit in the rack

v IBM System Storage Quick Start Guide for the following

storage subsystems:
DS5100/DS5300
DS5020
DS4800
DS4200/DS4700
v IBM System Storage EXPxxx Installation, Users, and
Maintenance Guide for the following storage expansion
enclosures:
EXP520
EXP810
EXP700/EXP710
EXP500
EXP420
EXP100

About this document

xix

Table 1. Where to find DS4000 or DS5000 installation and configuration

procedures (continued)
Installation task
4

Where to find information or procedures

Route the storage

v IBM System Storage Quick Start Guide for the following
expansion enclosure
storage subsystems:
Fibre Channel cables
DS5100/DS5300
DS5020
DS4800
DS4200/DS4700
v IBM System Storage EXPxxx Installation, Users, and
Maintenance Guide for the following storage expansion
enclosures:
EXP520
EXP810
EXP700/EXP710
EXP500
EXP420
EXP100

Route the host

v IBM System Storage Quick Start Guide for the following
server Fibre Channel
storage subsystems:
cables
DS5100/DS5300
DS5020
DS4800
DS4200/DS4700
v IBM System Storage DSxxxx Installation, Users, and
Maintenance Guide for the following storage subsystems:
DS5100/DS5300
DS5020
DS4800
DS4700
DS4500
DS4300
DS4200
DS4100
v IBM TotalStorage DS4400 Fibre Channel Cabling Instructions

xx

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Table 1. Where to find DS4000 or DS5000 installation and configuration

procedures (continued)

Installation task

Where to find information or procedures

Power on the
subsystem

v IBM System Storage Quick Start Guide for the following

storage subsystems:
DS5100/DS5300
DS5020
DS4800
DS4200/DS4700
v IBM System Storage DSxxxx Installation, Users, and
Maintenance Guide for the following storage subsystems:
DS5100/DS5300
DS5020
DS4800
DS4700
DS4500
DS4400
DS4300
DS4200
DS4100

Configure
DS4000/DS5000
network settings

v IBM System Storage DSxxxx Installation, Users, and

Maintenance Guide for the following storage subsystems:
DS5100/DS5300
DS5020
DS4800
DS4700
DS4500
DS4400
DS4300
DS4200
DS4100

Zone the fabric

switch
(SAN-attached only)

v IBM System Storage DS Storage Manager Version 10

Installation and Host Support Guide
v IBM System Storage DS Storage Manager Version 10 Copy
Services Guide (describes switch zoning for the Remote
Mirror Option)
v See also the documentation provided by the switch
manufacturer

About this document

xxi

Table 1. Where to find DS4000 or DS5000 installation and configuration

procedures (continued)
Installation task

Where to find information or procedures

Install DS Storage
v IBM System Storage DS Storage Manager Version 10
Manager software on
Installation and Host Support Guide
the management
v DS Storage Manager online help (for post-installation tasks)
station

10

Install host software

(failover drivers) on
host server

11

Start DS Storage
Manager

12

Set the DS Storage

Manager clock

13

Set the DS Storage

Manager host default
type

14

Verify
DS4000/DS5000
subsystem health

v IBM System Storage DSxxxx Installation, Users, and

Maintenance Guide for the following storage subsystems:
DS5100/DS5300
DS5020
DS4800
DS4700
DS4500
DS4400
DS4300
DS4200
DS4100

15

Enable DS Storage
Manager premium
feature keys

Copy Services premium features

IBM System Storage DS Storage Manager Copy
Services Guide
FC/SATA Intermix premium feature
IBM System Storage DS4000/DS5000 Fibre Channel
and Serial ATA Intermix Premium Feature Installation
Overview
Storage Partitioning (and general premium features
information)
IBM System Storage DS Storage Manager Version 10
Installation and Host Support Guide

16
17
18

xxii

Configure arrays and v IBM System Storage DS Storage Manager Version 10

logical drives
Installation and Host Support Guide
Configure host
v DS4000 or DS5000 Storage Manager online help
partitions
Verify host access to
DS4000/DS5000
storage

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Getting information, help, and service

If you need help, service, or technical assistance or just want more information
about IBM products, you will find a wide variety of sources available from IBM to
assist you. This section contains information about where to go for additional
information about IBM and IBM products, what to do if you experience a problem
with your system, and whom to call for service, if it is necessary.

Before you call

Before you call, take these steps to try to solve the problem yourself:
v Check all cables to make sure that they are connected.
v Check the power switches to make sure that the system is turned on.
v Use the troubleshooting information in your system documentation, and use the
diagnostic tools that come with your system.
v Check for technical information, hints, tips, and new device drivers at the IBM
System Storage Disk Support Web site pages that are listed in this section.
v Use an IBM discussion forum on the IBM Web site to ask questions.
You can solve many problems without outside assistance by following the
troubleshooting procedures that IBM provides in the DS Storage Manager online
help or in the documents that are provided with your system and software. The
information that comes with your system also describes the diagnostic tests that
you can perform. Most subsystems, operating systems, and programs come with
information that contains troubleshooting procedures and explanations of error
messages and error codes. If you suspect a software problem, see the information
for the operating system or program.

Using the documentation

Information about your IBM system and preinstalled software, if any, is available in
the documents that come with your system; this includes printed books, online
documents, README files, and help files. See the troubleshooting information in
your system documentation for instructions for using the diagnostic programs. The
troubleshooting information or the diagnostic programs might tell you that you need
additional or updated device drivers or other software.

Finding Storage Manager software, controller firmware, and README

files
DS Storage Manager software and controller firmware versions are available on the
product CD and can also be downloaded from the Web.
Important: Before you install DS Storage Manager software, consult the README.
Updated README files contain the latest device driver versions,
firmware levels, limitations, and other information not found in this
document.
Storage Manager README files are found on the Web, at the following address:
www.ibm.com/servers/storage/support/disk/
1. On the Support for IBM System Storage and TotalStorage products page,
from the Product family drop-down menu, select Disk systems. From the
Product drop-down menu, select your product (for example, DS5100 Midrange
Disk System). Click Go.
About this document

xxiii

2. In the Support & downloads box, again click Download. The Software and
device drivers page opens.
3. In the Storage Manager section of the table, locate your operating system and
version level (for example, IBM DS5000 Storage Manager v10.xx.xx.xx for
AIX - IBM System Storage), and click on the version link in the right-hand
column. The DS5000 Storage Manager download page opens.
4. On the download page, in the table under File details, click on the *.txt file link,
and the README will open in your Web browser.

IBM System Storage Productivity Center

The IBM System Storage Productivity Center (SSPC) is an integrated hardware and
software solution that provides a single point of entry for managing IBM System
Storage DS4000 systems, DS5000 systems, DS8000 systems, IBM System Storage
SAN Volume Controller clusters, and other components of your data storage
infrastructure. Therefore, you can use the IBM System Storage Productivity Center
to manage multiple IBM System Storage product configurations from a single
management interface.
To learn how to incorporate the DS Storage Manager with the IBM System Storage
Productivity Center, see the IBM System Storage Productivity Center Information
Center at the following Web site:
publib.boulder.ibm.com/infocenter/tivihelp/v4r1/index.jsp

Essential Web sites for DS4000/DS5000 support information

The most up-to-date information about DS4000/DS5000 storage subsystems and
DS Storage Manager, including documentation and the most recent software,
firmware, and NVSRAM downloads, can be found at the following Web sites:
IBM System Storage Disk Storage Systems
Find links to software and firmware downloads, READMEs, and support
pages for all IBM System Storage disk storage systems, including DS5000:
www.ibm.com/systems/support/storage/disk
IBM System Storage Interoperation Center (SSIC)
Find technical support information for your specific DS4000/DS5000 storage
subsystem/host configuration, including the latest recommended firmware
versions for your system, by using this interactive Web-based utility:
www.ibm.com/systems/support/storage/config/ssic/index.jsp
IBM DS3000, DS4000, DS5000, and BladeCenter Premium Feature Activation
Activate a DS5000 premium feature by using this Web-based utility:
www-912.ibm.com/PremiumFeatures
IBM System Storage Productivity Center
Find the latest documentation supporting the IBM System Storage
Productivity Center, a new system that is designed to provide a central
management console for IBM System Storage DS4000, DS5000, DS8000,
and SAN Volume Controller:
publib.boulder.ibm.com/infocenter/tivihelp/v4r1/index.jsp
IBM System Storage Support
Find the latest support information for host operating systems, HBAs,
clustering, storage area networks (SANs), DS Storage Manager software
and controller firmware:

xxiv

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

www.ibm.com/systems/support/storage
Storage Area Network (SAN) Support
Find information about using SAN switches, including links to SAN user
guides and other documents:
www.ibm.com/systems/support/storage/san
Support for IBM System p AIX 5L and Linux servers
Find the latest support information for System p AIX, Linux, BladeCenter,
and i5/OS servers:
www.ibm.com/systems/support/supportsite.wss/
brandmain?brandind=5000025
Support for IBM System x servers
Find the latest support information for System x Intel- and AMD-based
servers:
www.ibm.com/systems/support/supportsite.wss/
brandmain?brandind=5000008
Eserver System p and AIX Information Center
Find everything you need to know about using AIX with System p and
POWER servers:
publib.boulder.ibm.com/infocenter/pseries/index.jsp?
Fix Central
Find fixes and updates for your system's software, hardware, and host
operating system:
www.ibm.com/eserver/support/fixes
IBM System Storage products
Find information about all IBM System Storage products:
www.ibm.com/systems/storage
IBM Publications Center
Find IBM publications:
www.ibm.com/shop/publications/order/

Software service and support

Through IBM Support Line, for a fee you can get telephone assistance with usage,
configuration, and software problems. For information about which products are
supported by Support Line in your country or region, go to the following Web site:
www.ibm.com/services/sl/products
For more information about the IBM Support Line and other IBM services, go to the
following Web sites:
v www.ibm.com/services
v www.ibm.com/planetwide

Hardware service and support

You can receive hardware service through IBM Integrated Technology Services or
through your IBM reseller, if your reseller is authorized by IBM to provide warranty
service. Go to the following Web site for support telephone numbers:

About this document

xxv

www.ibm.com/planetwide
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.

Fire suppression systems

A fire suppression system is the responsibility of the customer. The customer's own
insurance underwriter, local fire marshal, or a local building inspector, or both,
should be consulted in selecting a fire suppression system that provides the correct
level of coverage and protection. IBM designs and manufactures equipment to
internal and external standards that require certain environments for reliable
operation. Because IBM does not test any equipment for compatibility with fire
suppression systems, IBM does not make compatibility claims of any kind nor does
IBM provide recommendations on fire suppression systems.

xxvi

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Chapter 1. Introduction
This chapter describes the operating specifications, features, and components for
the IBM System Storage EXP520 storage expansion enclosure (hereafter referred
to as the EXP520 or storage expansion enclosure). This chapter also includes a list
of hardware that comes with the storage expansion enclosure.

Overview
The IBM System Storage EXP520 storage expansion enclosure (Machine Type
1814, Model 52A) provides additional high-capacity, fibre channel, SAS, and SATA
disk storage for the DS5020 storage subsystem. The storage expansion enclosure
provides continuous, reliable service, using hot-swap technology for easy
replacement without shutting down the system and support redundant, dual-loop
configurations. External FC cables and Small Form-Factor Pluggable (SFP)
modules connect the DS5020 storage subsystem to the EXP520 storage expansion
enclosure.
Note: The EXP520 storage expansion enclosure can be attached only to the
DS5020 storage subsystem.
The EXP520 is a rack-mountable enclosure that supports up to 16 4 Gbps 600 GB
fibre-channel or FC-SAS Enhanced Disk Drive Modules (E-DDMs) or 2TB SATA
E-DDMs, offering up to 9.6 terabytes (TB) of fibre-channel disk space or 32 TB of
SATA disk space per enclosure. Coupled with a DS5020 storage subsystem, you
can configure RAID-protected storage solutions of up to 224 TB when using 2 TB
SATA E-DDMs, providing economical and scalable storage for your rapidly growing
application needs for limited access, data reference storage capacity. The EXP520
also supports Solid State Disks (SSDs) if the DS5020 storage subsystem has
controller firmware 7.70.xx.xx. or higher installed and FC-SAS disks if the DS5020
storage subsystem has controller firmware 7.77.xx.xx or higher installed.
Please refer to the DS5020 RFAs for the latest information in drive capacities and
drive types that are supported in the DS5020 configurations with EXP520s.
The EXP520 uses the latest fibre channel, SAS, and SATA technology and is
designed with redundant 4 Gbps fibre channel connections to the DS5020 storage
subsystem offering reliability and performance.
Notes:
1. Combining EXP810 and EXP520 storage expansion enclosures with the
DS5020 storage subsystem requires a purchase option. Contact your IBM
marketing representative for more information.
2. In this document, the term FC-SAS refers to a SAS drive with a FC-SAS
interposer.
The EXP520 supports redundant, dual drive channel/loop configurations with
DS5020 storage subsystems and other EXP520 enclosures. External cables and
small form-factor pluggable (SFP) modules connect the controller to the storage
expansion enclosure. EXP520s attached to supported DS5020 storage subsystems
can be used with storage area networks to satisfy the needs of various fixed
content, data reference applications that require large amounts of storage capacity
but do not have the high utilization and access characteristics satisfied by fibre
channel disk drive storage. The storage expansion enclosure provides continuous,
reliable service and uses hot-swap technology for easy replacement without the
Copyright IBM Corp. 2009, 2013

need to shut down the system. Up to six EXP520 units can be connected together
with the DS5020 storage subsystem in a redundant fibre-channel drive channel/loop
pair, providing connections to a maximum of 112 hard drives.
EXP520 storage expansion enclosures are equipped with ac power supply and fan
units that support both NEBS/ETSI operating environments and standard IT and
office environments.

Operating system support

For supported operating systems, see the latest DS Storage Manager host software
README file and the IBM DS5020 series products at the following Web site for
additional host operating system support:
www.ibm.com/systems/support/storage/config/ssic/index.jsp
See Finding Storage Manager software, controller firmware, and README files on
page xxiii to learn how to access the DS5020 README files on the Web.

FC-SAS defined
In this document, the term FC-SAS refers to a SAS drive with a FC-SAS interposer
that translates the SAS drive interface to a FC protocol interface. Contrast with
SAS defined.

Fibre channel defined

Fibre channel technology is outlined in the SCSI-3 Fibre Channel Protocol
(SCSI-FCP) standard. Fibre channel is a high-speed data transport technology that
is used for mass storage and networking.
Using a fibre-channel arbitrated loop (FC-AL), more than 100 fibre-channel devices
can be supported, compared to 15 small computer system interface (SCSI) devices.
The connection from the DS5020 storage subsystem to the EXP520 is a 4 Gbps
fibre-channel device that supports data transfer rates up to 400 MBps half-duplex
and 800 MBps full-duplex on optical interfaces.

SAS defined
The Serial-attached SCSI (SAS) is a data-transfer technology that moves data to
and from computer storage devices such as hard drives and tape drives. SAS uses
a point-to-point serial protocol instead of the traditional parallel SCSI bus
technology. In this document, the term FC-SAS refers to a SAS drive with a
FC-SAS interposer that translates the SAS drive interface to a FC protocol
interface. See FC-SAS defined.

SATA defined
The Serial Advanced Technology Attachment (SATA) interface offers increased data
rate performance over Parallel Advanced Technology Attachment (ATA), while
maintaining the benefits of ATA. SATA is designed to overcome the performance
barriers that have been forecasted for current parallel technologies while
maintaining the cost-efficiency of Parallel ATA. SATA specifications allow for thinner,
more flexible cables, and lower pin counts. It also enables easier, more flexible
cable routing management and the use of smaller connectors than is possible with
the existing Parallel ATA technology.

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

The Serial ATA Working Group introduced the first SATA specification, Serial ATA
1.0, in 2001. See the following Web site:
www.serialata.org

T10 PI defined
The T10 Protection Information (T10 PI) is an extension of the SCSI protocol that
protects user data during transfer between a sender and a receiver. Hard disk
drives with T10 PI support are formatted with 520-byte sectors instead of the typical
512-byte sectors. The extra 8 bytes are used to store data integrity information. The
T10 PI model is an industry standard, and is defined by the T10 Committee. For
more details about T10 PI and SCSI, including technical specifications, see the T10
Committee website (http://www.t10.org).

Inventory checklist
The EXP520 ships with the following items:
v Power cables (2 rack jumper line cords) that have an IEC C13 plug on one end
and an IEC C14 plug on the other end
v Rack-mounting hardware kit (1), including:
Rails (2) (right and left assembly)
M5 black hex-head slotted screws (12)
Washers (8)
v Blank trays (16) (Your storage expansion enclosure might come with up to 16
SATA or Fibre channel E-DMMs.)
v 4 Gbps SFPs (2) (already installed in the EXP520 ESM ports)
v Box ID labels (used to label the enclosure IDs on the front of the EXP520)
A rack mounting template and instructions for installing the support rails and the
storage expansion enclosure are provided in Installing the support rails on page
24.
To connect your EXP520 to other devices, use the following options:
v IBM SFP module
v IBM LC-LC fibre-channel cable
Note: You must order these options separately.

EXP520 components
The EXP520 has the following removable components. These components, called
field replaceable units (FRUs), are accessible from the front or back of the EXP520.
v Up to 16 4 Gbps fibre channel or SATA Enhanced Disk Drive Modules (E-DDMs)
v Two environmental services modules (ESMs)
v Two power supply and fan units
The hot-swap features of the EXP520 enable you to remove and replace 4 Gbps
fibre-channel or SATA E-DDMs, power supply and fan units, and ESMs, without
turning off the storage expansion enclosure. You can maintain the availability of
your system while a hot-swap device is removed, installed, or replaced.

Chapter 1. Introduction

Enhanced Disk Drive Modules (E-DDMs)

The hot-swap drive bays that are accessible from the front of your storage
expansion enclosure are shown in Figure 1.

Figure 1. EXP520 hot-swap drive bays

The EXP520 supports up to 16 4 Gbps fibre channel (FC), FC-SAS, Solid State
Disks (SSDs), or SATA E-DDMs. The SATA E-DDMs have an ATA translator card
that converts the fibre channel protocol interface of the EXP520 drive channel/loop
into the hard drive SATA protocol interface. It also provides dual paths to the SATA
drive for E-DDM FRU path redundancy. Each SATA hard drive, ATA translator card
(also referred to as a interposer card), and carrier assembly (drive tray) are called
SATA E-DDM FRUs. The fibre channel E-DDMs consisted of the fibre channel and
the carrier assembly (drive tray). The FC-SAS E-DDMs have a FC-SAS interposer
card that translates the SAS drive interface to a 4 Gbps FC protocol interface of the
DS5020 drive channel. Each SAS drive, FC-SAS interposer card (with a 2.5" to 3.5"
form factor conversion), and carrier assembly are called FC-SAS E-DDM CRUs.
There are no serviceable parts in an E-DDM FRU. If it fails, it must be replaced in
its entirety. When replacing an E-DDM FRU, be sure to order and install the correct
E-DDM FRU.
Install E-DDM FRUs in the 16 drive bays on the front of the storage expansion
enclosure from the leftmost (slot 1) to rightmost (slot 16).
The EXP520 storage expansion enclosure drive channel operates at 4 Gbps fibre
channel interface speed. Ensure that the EXP520 enclosure speed switch is set
correctly for the 4 Gbps fibre channel E-DDM FRUs. The EXP520 SATA E-DDM
FRUs have an ATA translator card that converts E-DDM 3 Gbps SATA drive
interface protocol to 4 Gbps fibre channel interface protocol. Similarly, the FC-SAS
E-DDM FRUs have a FC-SAS interposer card that convert the 6 Gbps the SAS
protocol to a 4 Gbps FC interface protocol.
Important: Do not change the speed of a drive loop while the storage subsystem
is powered on. Such a speed change will cause unpredictable results.
Also, the drive expansion enclosures must be power cycled for the new
speed setting to be correctly recognized.
If you need to change the speed of a drive loop, complete the following steps:
1. Prepare applications for storage system shutdown.
2. Shut down the storage system.
3. Shut down the storage expansion enclosures.
4. Change the storage expansion enclosure speed settings.
5. Power on the storage expansion enclosures.
6. Power on the storage subsystem.
7. Restore storage subsystem host application operations.

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

There are no serviceable parts in an E-DDM FRU. If it fails, it must be replaced in

its entirety. The EXP520 4 Gbps FC E-DDM option/FRU and 3 Gbps SATA E-DDM
option/FRU are interchangeable with the drive tray of the DS4000 EXP810 storage
expansion enclosure. However, they are not compatible with any other DS4000
storage expansion enclosures such as the EXP710 or EXP100. When replacing an
E-DDM FRU, be sure to order and install the correct E-DDM FRU.
Attention:
1. After you remove a drive FRU, wait 70 seconds before replacing or reseating
the drive FRU to allow the drive to properly spin down. Failure to do so may
cause undesired events.
2. Never hot-swap a drive FRU when its associated green Activity LED is flashing.
Hot-swap a drive FRU only when its associated amber Fault LED lights is not
flashing or when the drive is inactive and its associated green Activity LED lights
are not flashing.
Note: If the E-DDM you want to remove is not in a failed or bypass state, always
use the DS Storage Manager client program either to place the E-DDM in a
failed state or to place the array that is associated with the E-DDM (or
E-DDMs) in an offline state before you remove it from the enclosure.

Environmental Service Modules (ESMs)

The EXP520 has two hot-swappable and redundant ESM units. The ESMs are
located at the back of the storage expansion enclosure. The left ESM is labeled
ESM A, and the right ESM is labeled ESM B. One ESM will continue to operate if
the other ESM fails.
The ESMs contain the storage expansion enclosure control logic, interface ports,
and LEDs. Each ESM has four SFP module ports that you could use to connect the
storage expansion enclosure to the controller. However, only the two ESM SFP
ports (labeled 1A and 1B) near the center of the storage expansion enclosure are
used. The SFP ports labeled 2A and 2B are reserved for future use.
The EXP520 ESMs support automatic ESM firmware synchronization. This function
allows a new ESM with a different level of ESM firmware to be automatically
synchronized with the ESM firmware version in the existing ESM in the EXP520
chassis. To enable automatic ESM firmware synchronization:
1. Verify that the DS Storage Manager Event Monitor is installed and running.
2. Verify that the DS5000 storage subsystem that the EXP520 is attached to is
defined in the Enterprise Management window of the DS Storage Manager
client (SMclient).
Although both ESM units (A and B) are identical, they are seated in the EXP520
chassis in opposite orientations. If the ESM cannot fully be inserted in the ESM bay,
flip it 180 degrees and reinsert it.

Connectors, switch, and enclosure ID

The enclosure ID, comprised of a pair of seven-segment numbers, is located on the
back of each ESM next to the ESM indicator lights. The two digits that comprise the
enclosure ID are referred to as x10 and x1 digits. The enclosure ID provides a
unique identifier for each enclosure in the storage subsystem. The storage
management software automatically sets the enclosure ID number. You can only
change the enclosure ID setting through the DS storage management software.
There are no switches on the EXP520 chassis to manually set the enclosure ID.
Chapter 1. Introduction

Both ESM enclosure ID numbers will be identical under normal operating

conditions. For more information regarding the enclosure ID, see Enclosure ID
settings on page 31.

Rear drive channel ports

Figure 2 shows the drive channel ports on the storage expansion enclosure.

Figure 2. Rear view of drive channel ports

Table 2 describes the rear view of drive channel ports shown in Figure 2.
Table 2. Description of rear view of drive channel ports
Number

Description

ESM A

ESM B

Port 1A

Port 1B

Port 2A (Reserved for future use)

Port 2B (Reserved for future use)

Power supply and fan units

The storage expansion enclosure has two removable power supply and fan units.
Each power supply and fan unit contains one power supply and two fans. The four
fans pull air through the drive from front to back across the drives.
The fans provide redundant cooling, which means that if one of the fans in either
fan housing fails, the remaining fans continue to provide sufficient cooling to
operate the storage expansion enclosure. The power supplies provide power to the
internal components. If one power supply is turned off or malfunctions, the other
power supply maintains electrical power to the storage expansion enclosure. To
preserve the optimal airflow, do not remove a failed power supply and fan unit FRU
from the EXP520 chassis until you are ready to replace it with a new FRU.
Figure 3 on page 7 shows power supply and fan unit components.

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Note: Although both power supply and fan units (left and right) are identical, they
are seated in the EXP520 chassis in opposite orientations. If the power
supply and fan unit cannot fully be inserted in the power supply and fan unit
bay, flip it 180 degree and reinsert it.

4 3

2
1

exp81024

3 4
Figure 3. Power supply and fan unit components

Table 3 describes the power supply and fan unit components shown in Figure 3.
Table 3. Description of power supply and fan unit components
Number

Description

Power supply and fan unit A

Power supply and fan unit B

Power connector

Power switch

Figure 4 on page 8 shows a power supply and fan unit and the airflow through the
storage expansion enclosure.

Chapter 1. Introduction

Latch

Lever

Figure 4. Power supply and fan unit and airflow

Small Form-Factor Pluggable (SFP) modules

The storage expansion enclosure supports fibre optic host interface cables. You
must install a Small Form-factor Pluggable (SFP) module in each interface
connector on the controller where a fibre optic cable is to be installed.
Figure 5 on page 9 shows an SFP module with fibre optic cable.
Note: The SFP module shown might look different from those shipped with your
storage expansion enclosure. The differences does not affect transceiver
performance.

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

SFP
Module

Fiber-optic
cable

Figure 5. SFP module and fibre optic cable

Software and hardware compatibility and upgrades

The latest DS5000 controller firmware and NVSRAM, drive enclosure ESM
firmware, and the fibre channel and SATA drive FRUs firmware must be installed to
ensure optimal functionality, manageability, and reliability.
Unless stated otherwise, you can find the latest DS5000 publications, firmware, and
host software at the IBM DS5000 System Storage Support Web site:
www.ibm.com/servers/storage/support/disk/

Software and firmware support code upgrades

To enable support for the EXP520, you must ensure that your system's software
and firmware are at the levels shown in Table 4.
Table 4. Software and firmware levels for the EXP520
Software/firmware

Level

DS Storage Manager software

10.60 or higher

DS5020 controller firmware and

NVSRAM

07.60.xx.xx or higher for support with the DS5020

7.70.xx.xx and higher to support SSD E-DDMs
7.77.xx.xx and higher to support FC-SAS E-DDMs

ESM firmware

98D0 or higher
98E4 to support FC-SAS E-DDMs

Drive firmware

You can find the latest software and firmware at the

IBM DS5000 System Storage Support Web site:
www.ibm.com/servers/storage/support/disk/

The required EXP520 ESM and DS5020 storage subsystem controller firmware
versions and DS Storage Manager version software packages that are required to
manage DS5000 storage subsystems with controller firmware 7.77.xx.xx or higher
installed are available for download at the DS5000 System Storage Support Web
site:
Chapter 1. Introduction

www.ibm.com/servers/storage/support/disk/
For instructions to install the DS Storage Manager host software, see the IBM
System Storage DS Storage Manager Version 10 Installation and Host Support
Guide for your operating system.
If you need further assistance, please contact your IBM reseller or IBM
representative to find out which controller firmware to use for EXP520 attachment.
For more information about the EXP520 ESM replacement procedure and problem
troubleshooting, please refer to Replacing an Environmental Service Module
(ESM) on page 83 and Solving problems on page 93.

EXP520 hardware and software compatibility

Currently, the only DS5000 storage subsystem that supports the EXP520
attachment is the DS5020. Please contact IBM resellers or representatives for other
DS5000 storage subsystem support in the future.
Note: For the latest information about supported servers and operating systems for
the DS5020 and the EXP520, refer to the System Storage Interoperation
Center at this Web site:
www.ibm.com/systems/support/storage/config/ssic/index.jsp

Determining firmware levels

There are two different methods to determine the DS5000 storage subsystem and
the storage expansion enclosure firmware versions. Each method uses the DS
Storage Manager client that manages the DS5000 storage subsystem with the
attached storage expansion enclosure.
Method One:
Go to the Subsystem Management window and select View Storage Subsystem
Profile. When the Storage Subsystem Profile window opens, select the All tab and
scroll through Profile For Storage Subsystem to locate the following information.
Note: The Profile For Storage Subsystem windows contains all the profile
information for the entire subsystem. Therefore, it may be necessary to scroll
through a large amount of information to locate the firmware version
numbers.
DS5000 Storage Server
v NVSRAM version
v Firmware version
Drives
v Drive Firmware version
v ATA translator card firmware version (SATA E-DDMs only)
Note: The ATA translator card firmware and drive firmware are typically
packaged together as a single drive firmware upgrade file.
v FC to SAS interposer card firmware version (FC-SAS E-DDMs only).

10

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Note: The FC to SAS interposer card firmware and drive firmware are
typically packaged together as a single drive firmware upgrade
file.
ESM
v

ESM card firmware version

Method Two:
Complete the appropriate procedure to obtain the specified firmware version.
To obtain the controller firmware version:
Right-click the Controller icon in the Physical View pane of the Subsystem
Management window and select Properties. The Controller Enclosure
properties window opens and displays the properties for that controller.
You must perform this step for each individual controller.
To obtain the drive firmware (and ATA translator card or FC-SAS interposer
firmware) version:
Right-click the Drive icon in the Physical View pane of the Subsystem
Management window and select Properties. The Drive Properties window
opens and displays the properties for that drive.
You must perform this step for each individual drive.
To obtain the ESM and drive enclosure component firmware versions:
1. In the Physical View pane of the Subsystem Management window, click
the Drive Enclosure Component icon (which is the icon furthest to the
right). The Drive Enclosure Component Information window opens.
2. Click the ESM icon in the left pane. The ESM information displays in the
right pane of the Drive Enclosure Component Information window.
3. Locate the firmware version of each ESM in the drive enclosure.

Receiving product updates and support notifications

Be sure to download the latest versions of the following packages at the time of
initial installation and when product updates become available:
v DS Storage Manager host software
v DS4000 and DS5000 storage subsystem controller firmware
v DS4000 and DS5000 drive expansion enclosure ESM firmware
v Drive firmware

Important
Keep your system up-to-date with the latest firmware and other product
updates by subscribing to receive support notifications.

For more information about how to register for support notifications, see the
following IBM Support Web page:
www.ibm.com/systems/support/storage/subscribe/moreinfo.html
You can also check the Stay Informed section of the IBM Disk Support Web site,
at the following address:
www.ibm.com/systems/storage/support/disk/index.html
Chapter 1. Introduction

11

Best practices guidelines

To ensure optimal operation of your system, always follow these best practices
guidelines:
v Ensure that your system is in an optimal state before you shut it down. Never
turn the power off if any Needs Attention LED is lit; be sure to resolve any error
conditions before you shut down the system.
v Back up the data on your storage drives periodically.
v To maintain power redundancy, plug the EXP520 right and left power supply and
fan units into two independent external power circuits through distribution units
inside a rack cabinet or directly into external receptacles. Similarly, the right and
left power supplies of the DS5000 storage subsystem that the EXP520 storage
expansion enclosures are attached to should be plugged into the same two
independent external power circuits as the EXP520s. This ensures that the
DS5000 storage subsystem and all its attached storage expansion enclosures
will have power in the event that only one power circuit is available. In addition,
having all the right or all the left power cables plugged into the same power
circuit enables the DS5000 devices in the configuration to power on
simultaneously during an unattended restoration of power. See Figure 28 on
page 44 for an example of redundant power connections.
Note: Do not overload the circuits that power your storage subsystem and
storage expansion enclosures. Use additional pairs of power distribution
units (PDUs) if necessary. Refer to Table 12 on page 16 for information on
storage expansion enclosure power requirements. Contact your IBM
service representative for additional information if needed.
v Before any planned system shutdown or after any system additions, removals, or
modifications (including firmware updates, logical drive creations, storage
partitioning definitions, hardware changes, and so on), complete the following
tasks:
1. Save the storage subsystem profile.
2. Save the storage subsystem configuration.
Make sure that you save the files in a location other than in the logical drives that
were created for the storage subsystem.
For more information on how to complete these tasks, check the DS Storage
Manager online help or the DS Storage Manager guide for your operating
system.
v During any maintenance or attended power-up procedure, carefully follow the
power-up sequence listed in Powering on the EXP520 on page 47. Check that
each component of the subsystem is powered-on in the proper order during this
entire power-up procedure to ensure the controller will be able to optimally
access all of your storage subsystems.
v The storage subsystem supports simultaneous power-up to the system
components; however, you should always follow the power-up sequence listed in
Powering on the EXP520 on page 47 during any attended power-up procedure.
v A storage system in an optimal state should recover automatically from an
unexpected shutdown and unattended simultaneous restoration of power to
system components. After power is restored, call IBM support if any of the
following conditions occur:
The storage subsystem logical drives and subsystems are not displayed in the
DS Storage Manager graphical user interface (GUI).
The storage subsystem logical drives and subsystems do not come online.
The storage subsystem logical drives and subsystems seem to be degraded.

12

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Specifications
This section provides site specifications for the storage expansion enclosure. Before
installing a storage expansion enclosure, you must either verify that your planned
installation site meets these requirements, or prepare the site so that it does meet
these requirements. Preparations might involve meeting area requirements,
environmental requirements, and electrical requirements for storage expansion
enclosure installation, service, and operation.

Area requirements
The floor space at the installation site must provide enough strength to support the
weight of the storage subsystem and associated equipment; sufficient space to
install, operate, and service the storage subsystem; and sufficient ventilation to
provide a free flow of air to the unit.

Dimensions
Figure 6 shows the dimensions of the EXP520, which conforms to the 19-inch rack
standard.

44.70 cm (17.60 in.)

12.95 cm (5.1 in.)

57.15 cm (22.5 in.)

48.26 cm (19.00 in.)

3
7-0
02
77

Figure 6. EXP520 dimensions

Weight
The total weight of the storage expansion enclosure depends on the number of
components installed. Table 5 lists the maximum, empty, and shipping weights for
the storage subsystem in different configurations. Table 6 lists the weight of each
component.
Table 5. EXP520 weights
Weight
1

Unit

Maximum

EXP520

38.1 kg (84 lb)

Empty 2

Shipping

16.4 kg (36.1 lb)

50.5 kg (111.0 lb)

Chassis with all FRUs and 16 drives.

Chassis without FRUs and drives but with front cage frame and midplane.

Table 6. EXP520 component weights

Unit

Weight

Drive

0.75 kg (1.65 lb)

Chapter 1. Introduction

13

Table 6. EXP520 component weights (continued)

Unit

Weight

Power supply and fan unit

3.60 kg (7.95 lb)

ESM

1.88 kg (4.15 lb)

Shipping dimensions
Table 7 lists shipping carton dimensions. The height shown includes the height of
the pallet.
Table 7. EXP520 shipping carton dimensions
Height

Width

Depth

45.7 cm (18.0 in.)

62.6 cm (24.5 in.)

80.7 cm (31.75 in.)

Environmental requirements and specifications

This section describes the environmental requirements and specifications for the
storage expansion enclosure, including temperature and humidity, altitude, airflow
and heat dissipation, shock and vibration requirements, and acoustic noise levels.

Temperature and humidity

Table 8 lists the acceptable temperature and humidity ranges for the EXP520
storage expansion enclosure when in storage or in transit. Table 9 on page 15 lists
temperature and humidity ranges for the storage subsystem in typical Information
Technology (IT) or office environments. Table 10 on page 15 lists temperature and
humidity ranges for the storage expansion enclosure in a NEBS/ETSI compliant
environment.
Note: Substantial deviations from the suggested operating range, in either
direction, if sustained for extended periods of time, will expose the unit to
greater risk of failure from external causes.
Important: The recommended operating environment air temperature is 22 C (72
F) or lower.
Table 8. Temperature and humidity requirements for storage expansion enclosure when in
storage or in transit
Condition

Parameter

Requirement

Temperature

Storage range

-10 - 65 C (14 - 149 F)

Maximum rate of change

15 C (27 F) per hour

Transit range

-40 C to 65 C (-40 F to
149 F)

Maximum rate of change

20 C (36 F) per hour

Storage range

8% to 90%

Transit range

5% to 95%

Maximum dew point

26 C (79 F)

Maximum gradient

10% per hour

Relative humidity (no

condensation)

14

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Table 9. Temperature and humidity requirements for storage expansion enclosure in a typical
Information Technology (IT) or office environment
Condition

Parameter

Requirement

Temperature

Operating range

10 - 35 C (50 - 95 F)

Maximum rate of change

10 C (18 F) per hour

Operating range

8% to 80%

Relative humidity (no

condensation)

Table 10. Temperature and humidity requirements for storage expansion enclosure in a
NEBS/ETSI compliant environment
Condition
Temperature

Parameter

Requirement

Operating range

5 - 40 C (41 - 104 F)

Short-term
1

Relative humidity (no

condensation)

-5 - 50 C (23 - 122 F)

Maximum rate of change

30 C (54 F) per hour

Operating range

5% to 85%

Short-term

5% to 90% (not to exceed

0.024 kg water/kg of dry air)

Notes:
1. In a NEBS/ETSI compliant environment, conditions are measured at a location 1.5 m (59
in.) above the floor and 400 mm (15.8 in.) in front of the equipment.
2. Short-term refers to a period of not more than 96 consecutive hours and a total of not
more than 15 days in one year. (This refers to a total of 360 hours in any given year, but
no more than 15 occurrences during that one-year period.)

Altitude
Table 11 lists the acceptable altitudes for operating, storing, and shipping the
EXP520.
Table 11. EXP520 altitude ranges
Environment

Altitude

Operating

30.5 m (100 ft.) below sea level to 3000 m

(9842 ft.) above sea level

Storage

30.5 m (100 ft.) below sea level to 3000 m

(9842 ft.) above sea level

Transit

30.5 m (100 ft.) below sea level to 12,000 m

(40,000 ft.) above sea level

Airflow and heat dissipation

Figure 7 on page 16 shows the intended airflow for the EXP520. Allow at least 30
inches in front of the storage subsystem and at least 24 inches behind the storage
subsystem for service clearance, proper ventilation, and heat dissipation.

Chapter 1. Introduction

15

7-0

02

77

Figure 7. EXP520 airflow

Table 12 lists the KVA, watts, and Btu calculations. These values assume the power
supplies have a 73 percent efficiency and a power factor of 0.99. These tabulated
power and heat dissipation values are typical for the storage subsystem. Maximum
configuration units are typically operated at higher data rates, have larger random
access memory (RAM) capacities, or have different host interface boards.
Table 12. EXP520 power and heat dissipation
Parameter

KVA

Watts (ac)

Btu per hour

EXP520

0.454

443

1516

Shock and vibration requirements

Operational shock and operational vibration requirements are shown in this section.
Operational Shock: The EXP520 will be able to withstand the following shock.
Subjecting the equipment to a single shock pulse with the following characteristics
will simulate this level of shock:
v Velocity change = 20 inches per second
v Wave form = Triangular, 10g @3.75 ms
Operational Vibration (Random): While in its normal operating position, the
EXP520 will continue operating when subjected to a random vibration test using the
criteria shown in Table 13. This test uses the indicated spectral power density for 30
minutes in each of the three axes.
Table 13. Random vibration power spectral density
Hz
2

g /Hz

5
2.0x10-7

17
-7

2.2x10

45
-5

2.2x10

48
-5

2.2x10

62
-5

2.2x10

65
-5

2.2x10

150
-5

2.2x10

-5

200
2.2x10

-5

500
2.2x10-5

Acoustic noise
Table 14 lists the maximum sound levels emitted by the storage subsystem.
Table 14. EXP520 sound levels

16

Measurement

Level

Sound power (normal operation)

6.5 bels

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Table 14. EXP520 sound levels (continued)

Measurement

Level

Sound pressure (normal operation)

65 dBA

These levels are measured in controlled acoustical environments according to ISO

7779 and are reported in accordance with ISO 9296. The declared sound power
levels indicate an upper limit, below which a large portion of machines operate.
Sound pressure levels in your location might exceed the average 1-meter values
stated because of room reflections and other nearby noise.

Electrical requirements
This section provides information regarding site power and wiring, storage
subsystem ac power requirements, and power cord routing instructions.
Consider the following information when preparing the installation site:
v Protective ground Site wiring must include a protective ground connection to
the ac power source.
Note: Protective ground is also known as safety ground or chassis ground.
v Circuit overloading Power circuits and associated circuit breakers must provide
sufficient power and overload protection. To prevent possible damage to the unit,
isolate its power source from large switching loads (such as air conditioning
motors, elevator motors, and factory loads).
v Power failures If a total power failure occurs, the unit automatically performs a
power-up recovery sequence without operator intervention after power is
restored.
Table 15. EXP520 ac power requirements
Low Range

High Range

Nominal Voltage

90 to 136 VAC

180 to 264 VAC

Frequency (Hertz)

50 to 60 Hz

50 to 60 Hz

2.05 Ab

Idle Current

3.86 A

Maximum Operating Current

4 A/4.54 Aa c

2.12 A/2.41 Ab c

Maximum Surge Current

5.04 Aa

2.67 Ab

a.

Typical voltage: 115 V AC, 60 Hz, assumes 73% power-supply efficiency and 0.99 power
factor
b.

Typical voltage: 230 V AC, 60 Hz, assumes 73% power-supply efficiency and 0.99 power
factor
c.

The higher number in this range applies when all of the drives are placed in Selfseek
mode.

Power and site wiring requirements for models with power

supply and fan units
The storage expansion enclosure uses wide-ranging redundant power supplies that
automatically accommodate voltages to the power source. The power supplies
operate within the ranges specified in Table 15. The power supplies meet standard
voltage requirements for both domestic (inside USA) and international (outside
USA) operation. They use standard industrial wiring with line-to-neutral or
line-to-line power connections.
Chapter 1. Introduction

17

The agency ratings for the EXP520 storage expansion enclosure are 6 amps at 100
VAC and 2.5 amps at 240 VAC. These are the overall maximum operating currents
for the EXP520 storage expansion enclosure with power supply and fan unit FRUs.
Power recovery after a power failure: After a total power failure, after normal
power is restored, the storage expansion enclosure performs power-up recovery
procedures automatically without operator intervention.
Power cords and receptacles: The storage expansion enclosure ships with two
jumper cords used to connect to the rack PDU. You must purchase the power cords
that are appropriate for use in a typical outlet in the destination country. See
Appendix D, Power cords, on page 121 for more information.

Heat output, airflow, and cooling

See Airflow and heat dissipation on page 15 for heat output, airflow, and cooling
specifications.
Note: In general, disk subsystem reliability tends to decrease as the ambient
temperature of the environment in which it is being used increases. The
ambient temperature in the immediate area of the disk enclosure unit should
be kept near 22 C (72 F), or lower, to provide better reliability.
When racks that contain many storage expansion enclosures are to be installed
together, the following requirements must be met to ensure that the storage
expansion enclosures are adequately cooled:
v Air enters at the front of the rack and leaves at the back. To prevent the air that
is leaving the rack from entering the intake of another piece of equipment, you
must position the racks in alternate rows, back-to-back and front-to-front. This
arrangement is known as cold aisle and hot aisle and is shown in Figure 8 on
page 19.
v Where racks are in rows, each rack must touch the rack that is next to it to
reduce the amount of hot air that can flow around from the back of the rack into
the intakes of the storage expansion enclosures that are in that rack. You should
use Suite Attach Kits to completely seal any gaps that remain between the racks.
For details about Suite Attach Kits, contact your marketing representative.
v Where racks are in rows front-to-front or back-to-back, a gap of at least 1220 mm
(48 in.) must separate the rows across the cold aisle.
v To ensure correct airflow in each rack, the rack filler plates must be installed in
unused positions. Also, all the gaps in the front of the racks must be sealed,
including the gaps between the storage expansion enclosures.

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IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

back

T42 racks
front

Air
conditioner

1220 mm cold
aisle width

Perforated tiles
or gratings

Cold aisle
front
2440 mm between
center lines of hot
and cold aisle

T42 racks
back

Hot aisle
back

T42 racks
front
Airflow

Figure 8. Example of cold aisle/hot aisle rack configuration

Chapter 1. Introduction

19

20

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Chapter 2. Installing the EXP520

This chapter provides the information that you need to prepare the storage
expansion enclosure for installation into a rack cabinet.
Before you begin the installation, review the safety information in Safety on page
xi.
Installation overview provides an overview of the storage expansion enclosure
installation process. Read this overview before you begin the installation.

Installation overview
The following sequence summarizes the installation steps you will perform in this
chapter:
1. Prepare the installation site and the rack cabinet. Unpack the EXP520 and other
hardware from the shipping box. See Preparing for installation on page 22.
Statement 4:

18 kg (39.7 lb)

32 kg (70.5 lb)

55 kg (121.2 lb)

CAUTION:
Use safe practices when lifting.

2.
3.
4.
5.

6.

Attention: The EXP520 weighs up to 40 kg (88 lb). At least three other

people should help you lift the EXP520 from the shipping box.
Install the support rails in the rack. See Installing the support rails on page 24.
Install the EXP520. See Installing the EXP520 into a rack on page 28.
Cable the EXP520 to other EXP520s or to a DS5000. See Chapter 3, Cabling
the EXP520, on page 31.
Install the DS Storage Manager host software. See Software and hardware
compatibility and upgrades on page 9 for the appropriate version. For
instructions to install the DS Storage Manager host software, see the IBM
System Storage DS Storage Manager Version 10 Installation and Host Support
Guide for the applicable operating system.
Turn on the EXP520 (if you have not done so already). See Powering on the
EXP520 on page 47.

Copyright IBM Corp. 2009, 2013

21

Handling static-sensitive devices

Attention: Static electricity can damage electronic devices and your system. To
avoid damage, keep static-sensitive devices in their static-protective packages until
you are ready to install them.
To reduce the possibility of electrostatic discharge, observe the following
precautions:
v Limit your movement. Movement can cause static electricity to build up around
you.
v Handle the device carefully, holding it by its edges or its frame.
v Do not touch solder joints, pins, or exposed printed circuitry.
v Do not leave the device where others can handle and possibly damage the
device.
v While the device is still in its static-protective package, touch it to an unpainted
metal part of the system unit for at least two seconds. This drains static electricity
from the package and from your body.
v Remove the device from its package and install it directly into your system unit
without setting it down. If it is necessary to set the device down, place it in its
static-protective package. Do not place the device on your system unit cover or
on a metal table.
v Take additional care when handling devices during cold weather because heating
reduces indoor humidity and increases static electricity.

Preparing for installation

Before installing the storage expansion enclosure, create a detailed plan of how this
unit will be used in your storage configuration. The plan should include determining
RAID levels, fallover requirements, operating systems to be used, and total storage
capacity requirements.
Complete the following steps to prepare the storage expansion enclosure for
installation into a rack cabinet:
1. Prepare the site to meet all area, environmental, power, and site requirements.
For more information, see Specifications on page 13.
2. Move the storage expansion enclosure to the site.
Statement 4:

18 kg (39.7 lb)

32 kg (70.5 lb)

55 kg (121.2 lb)

CAUTION:
Use safe practices when lifting.

22

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

3. Remove the storage expansion enclosure from its shipping container and check
the contents (see Inventory checklist on page 3). If any items are missing,
contact your IBM reseller before proceeding.
4. Verify that you have the following software:
v The correct version of the IBM DS Storage Manager software. See EXP520
hardware and software compatibility on page 10.
v DS5000 controller firmware that ships with the storage expansion enclosure.
You use this software to configure the storage subsystems.
Note: Different DS5000 models may have different firmware versions.
5. Read Storage System Product Release Notes for any updated information about
hardware, software, or firmware products.
6. Continue with Preparing the site.

Tools and hardware required

Gather the tools and equipment you will need for installation. These might include
the following:
v The rack power jumper cords that are shipped with the storage expansion
enclosure
v Number 2 Phillips screwdriver
v
v
v
v
v

5/16 (8 mm) hex nut driver

Anti-static protection (such as a grounding wrist strap)
Fibre channel (FC) and Ethernet interface cables and cable straps
SFP modules
Rack-mounting hardware that ships with the storage expansion enclosure

Preparing the site

This section lists the floor space requirements and weight information for the
storage expansion enclosure. For information on interface cables and connections,
see Chapter 3, Cabling the EXP520, on page 31.
Floor space: The floor area at the installation site must provide the following
conditions:
v Enough stability to support the weight of the fully configured storage expansion
enclosure and associated systems
v Sufficient space to install the storage expansion enclosure
Weight: The storage expansion enclosure total weight depends on the number of
fibre channel hard disk drives that are installed. A fully configured storage
expansion enclosure with two power supply and fan units, two ESMs, and up to 16
fibre channel hard disk drives installed weighs 40 kg (88 lbs).
Other: Consider the following important preparation activities:
v Install uninterruptible power supply (UPS) devices.
v Install host bus adapters (HBAs), switches, or other devices, if applicable.
v Route interface cables from the hosts or switches to the installation area.
v Route main power cords to the installation area.
Continue with Preparing the rack on page 24.

Chapter 2. Installing the EXP520

23

Preparing the rack

Important: Before you install the storage expansion enclosure in a rack, keep in
mind the following considerations:
v Review the documentation that comes with your rack enclosure for safety and
cabling considerations.
v If you are using a non-IBM rack or cabinet, review the information in Appendix C,
Specifications for non-IBM rack installation, on page 113.
v Do not extend more than one device out of the rack cabinet at the same time.
v Install the storage expansion enclosure in a maximum 35 C (95 F)
environment.
v To ensure proper airflow, do not block the air vents; 15 cm (6 in.) of air space is
sufficient.
v To ensure rack stability, load the rack starting at the bottom.
v If you install multiple components in the rack, do not overload the power outlets.
v Always connect the storage expansion enclosure to a properly grounded outlet.
Complete the following steps to prepare the rack before you install the storage
expansion enclosure:
1.
2.
3.
4.

Move, unpack, and level the rack at the installation site (if needed).
Remove the external rack panels.
If necessary, stop all I/O activity to the devices in the rack.
If necessary, turn off all drive enclosure and rack power. Disconnect existing
power, network, and other external cables.

5. Install any additional interface cables and power cables.

After you have completed these steps, continue with Installing the support rails.

Installing the support rails

Attention: Duplicate copies of the rack mounting templates are provided in
Appendix B, Rack mounting template, on page 109. If you want to tear out the
templates from this document for easier use, use the copies in Appendix B, Rack
mounting template, on page 109 rather than the copies provided in this section.
Use the following templates (Figure 9 on page 25 and Figure 10 on page 26) to
identify the proper locations for inserting M5 screws when mounting the support
rails and EXP520 to a rack. The locations for the M5 screws are highlighted in the
templates.
The EXP520 is 3 U high. Align the template with the rack at a U boundary. U
boundaries are shown as horizontal dashed lines in the rack mounting templates.
Note: The mounting holes that are shown in the following templates are square.
The holes in your rack might be round, square, or threaded.

24

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

3U

3U

Install first --->

2U

EXP520
Front
Rack Mounting
Template

Bezel
(Front Left)

Bezel
(Front Right)

Install first --->

2U

<--- Install first

1U

1U

Install second --->

<--- Install first

Rail assembly
(Front Left)

0U

Rail assembly
(Front Right)

0U

e52i0001

Install second --->

Figure 9. Front rack mounting template

Chapter 2. Installing the EXP520

25

3U

3U

EXP520
REAR
Rack Mounting
Template

2U

2U

Rail mounting guide

1U

1U
Rail assembly
(Rear Left)

Printed in the U.S.A

0U

e52i0002

Rail assembly
(Rear right)

0U

Figure 10. Rear rack mounting template

Before installing the EXP520 in a rack, you must install the rails and rack-mounting
hardware that come with your storage expansion enclosure. The EXP520 requires
an Electronic Industries Association (EIA) 310-D Type A 19-inch rack cabinet. The
distance between EIA rails, from the front to the rear of the rack, is 60.96 cm (24
in.) minimum and 81.28 cm (32 in.) maximum. This rack conforms to the EIA
standard. Where you place the support rails in the rack depends on where you
intend to position the storage expansion enclosure.
Note: If you are using a non-IBM rack or cabinet, review the information in
Appendix C, Specifications for non-IBM rack installation, on page 113.
Complete the following steps to install the support rails:
Note: Refer to Figure 11 on page 28 while performing these steps.
1. Ensure that the rack has already been installed.
2. Ensure that a stabilizer has been correctly attached to the bottom front of the
rack to prevent the rack from tipping forward while the EXP520 is being
installed.
Refer to the installation and service guide, or equivalent, for the rack as
required.
3. Locate the two support rails, eight of the twelve M5 screws, and eight washers
that are supplied with the EXP520.

26

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Note: The M5 screws and washers may already be attached to the support
rails. If so, remove them from the support rails.
4. The rack-mounted unit is three EIA units high. Decide accordingly where you
are going to install the support rails.
Attention: Use the rack mounting template provided in Figure 9 on page 25
and Figure 10 on page 26 to locate the proper rack mounting holes for
installing the support rails into the rack.
Note the following considerations before you choose where to install the rails:
v If you are installing the EXP520 into an empty rack, install it into the lowest
available position so that the rack does not become unstable.
v If you are installing more than one EXP520 in the rack, start at the lowest
available position, and work upward.
v If appropriate, allow for possible later installation of other units.
v If necessary, remove the rack power distribution unit before you install the
support rails.
v For procedures and more information, refer to the installation and service
guide, or equivalent, for the rack.
5. Using a #2 Phillips screwdriver, loosen the two screws on the left support rail
that hold the two parts of the rail together (
5).
Note: The support rails are not marked as left or right. However, each rail can
be correctly mounted on only one side of the rack cabinet. The rails
should be mounted with the alignment pins at the back of the rack.
Figure 11 on page 28 shows the installation of the left support rail.
6. Hold the back of the rail against the inside of the rack-mounting flange. Make
sure the rail mounting guide pins are in the correct holes. See Figure 10 on
page 26 for an illustration.
7. Using the 5/16 (8 mm) hex nut driver, securely tighten the two M5 screws
(
2).
Note: Make sure you use a washer when installing an M5 screw through a
square hole on the rack-mounting flange.
8. Extend the rail to the front of the rack until it makes contact with the front
rack-mounting flange (
3).
9. Securely tighten the two M5 screws (
1).
Note: Be sure to install the screws labeled install first in Figure 9 on page 25.
10. Securely tighten the two screws on the left support rail that hold the two parts
of the rail together (
5).
11. Repeat step 5 through step 10 for the right support rail.
Note: Because the mounting holes on the rack are not always the same size
as the mounting screws, the lip (
6) of each of the support rails may
not line up evenly. Make minor adjustments as needed to ensure that
the lip of the left and right support rails are lined up evenly on the racks.
Failure to do so will cause the storage expansion enclosure to fit
unevenly in the rack.

Chapter 2. Installing the EXP520

27

3
4
5
2
6

Rear of Rack

Figure 11. Installing the support rails

12. Continue with Installing the EXP520 into a rack.

Installing the EXP520 into a rack

Complete the following steps to install the EXP520 in the rack.
CAUTION:
Do not install modules or other equipment in the top half of a rackmount
cabinet while the bottom half is empty. Doing so can cause the cabinet to
become top-heavy and tip over. Always install hardware in the lowest
available position in the cabinet.
Statement 4:

18 kg (39.7 lb)

32 kg (70.5 lb)

55 kg (121.2 lb)

CAUTION:
Use safe practices when lifting.
1. Put on anti-static protection, and keep it on while performing all of the remaining
procedures in this chapter.

28

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

2. Remove the four screws from the rails (two screws in each rail). See
4 in
Figure 11 on page 28. If you do not remove these screws, the storage
expansion enclosure will not fit securely.
3. Place the storage expansion enclosure in the rack.
Note: If you have removed the FRUs from the EXP520, you should be able to
lift the unit into the cabinet with the help of one other person. If you have
not removed the FRUs before the installation, you should have at least
two other people available to help you lift the unit into the rack.
a. Move the storage expansion enclosure to the front of the rackmount cabinet.
b. With help from another person, place the back of the storage expansion
enclosure on the support rails, and then slide the unit into the rack as shown
in Figure 12.

Front of Rack

Figure 12. Installing the EXP520

4. Secure the storage expansion enclosure. Figure 13 on page 30 shows how to

secure the storage expansion enclosure to the rack.
a. Align the front mounting holes on each side of the storage expansion
enclosure with the mounting holes on the front of the support rails.
b. Using the screws that you removed in step 2, secure the sides in the back
of the EXP520 storage expansion enclosure to the rack rails.
c. Secure the front of the storage expansion enclosure using the four M5
screws as shown in Figure 13 on page 30.

Chapter 2. Installing the EXP520

29

Figure 13. Securing the storage expansion enclosure to the rack

5. Continue with Cabling the EXP520 on page 32.

30

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Chapter 3. Cabling the EXP520

After the storage expansion enclosure is installed in its permanent location, you
must cable it to hosts and other storage devices, depending on your hardware
configuration.
This chapter addresses the following cabling and configuration topics:
v Enclosure ID settings
v Fibre channel loop and ID settings on page 32
v Cabling the EXP520 on page 32
v Installing SFP modules on page 33
v Removing SFP modules on page 35
v
v
v
v
v

Handling fibre-optic cables on page 36

Using LC-LC fibre-channel cables on page 37
Cabling the EXP520 to a storage subsystem on page 41
EXP520 loop redundancy on page 43
Cabling the power supply on page 44

Enclosure ID settings
The enclosure ID, comprised of a pair of seven-segment numbers (referred to x10
and x1 digits), is located on the back of each ESM next to the indicator lights. It
provides a unique identifier for each module in the storage subsystem. Each
storage expansion enclosure (including the DS5000 storage subsystems with
internal drive slots) in the DS5000 storage subsystem configuration must have a
unique storage enclosure ID in the DS5000 subsystem configuration. In addition,
the single digits (x1) of the enclosure IDs of all enclosures (including the DS5000
storage subsystems with internal drive slots) in the redundant drive channel/loop
pair must be unique.
The DS5000 controller firmware and storage expansion enclosure ESM
automatically set the enclosure ID number. You can change the setting through the
storage management software if necessary. Both ESM enclosure ID numbers are
identical under normal operating conditions.
If the enclosure IDs in your DS5000 subsystem configuration are not currently set to
have unique single digit (x1) values for the enclosures in the same redundant drive
channel/loop pair, make the changes to the enclosure IDs using the DS Storage
Manager software.
The allowable ranges for enclosure ID settings are 0-99. However, IBM
recommends that you do not set the enclosure ID to 00 or any number greater than
80 because DS5000 storage subsystem enclosure IDs are set in this range. In
addition, you must ensure that the single-digit (x1) of the enclosure ID for every
enclosure in a redundant drive loop pair is unique. (This also includes any storage
subsystem that has drives installed.)
Figure 14 on page 32 shows the enclosure ID.

Copyright IBM Corp. 2009, 2013

31

Figure 14. Storage expansion enclosure seven-segment enclosure ID

Fibre channel loop and ID settings

When you install a hard disk drive in the storage expansion enclosure, the drive
tray plugs into a printed circuit board called the midplane. The midplane sets the
fibre-channel loop ID automatically based on the enclosure ID setting and the
physical location (bay) of the hard disk drive.

Cabling the EXP520

The storage expansion enclosure supports two redundant drive loops. A redundant
storage expansion enclosure drive loop consists of one or more storage expansion
enclosures that are connected to a storage subsystem using two sets of
fibre-channel cables. If one fibre-channel drive loop fails, the storage subsystem
uses the other drive loop to maintain input/output (I/O) to the storage expansion
enclosure drives. Usually, there are two redundant array of independent disks
(RAID) controllers in a storage subsystem. Use the Installation, User's and
Maintenance Guide or System Storage Quick Start Guide that ships with your
storage subsystem for the specific information about cabling the storage expansion
enclosure to a storage subsystem. Before cabling the storage expansion enclosure,
read the following information:
v Fibre-channel loop/channel: A fibre-channel loop consists of drive expansion
enclosures that are connected to each other and to one or more RAID
controllers. A loop/drive channel can support multiple RAID controllers, multiple
drive expansion enclosures, and other addressable entities such as
system-management logic chips. Refer to your storage subsystem documentation
for information about controller-dependent hardware configuration. Some
controllers might have restrictions on the maximum number of disk drives that
can be supported on a loop, cabling restrictions, and other requirements.
v SFP module ports: The storage expansion enclosure supports large, complex,
and redundant disk drive loop configurations. Each ESM has two SFP module
ports. Each SFP module has an input and output port. A loop is created by
connecting one or more storage expansion enclosures to one or more RAID
controllers.
v Fibre-channel cable restrictions: RAID controllers use specific IBM
fibre-channel options. Refer to the IBM System Storage DS5000 Hardware
Maintenance Manual, Problem Determination Guide, or your IBM representatives
or resellers for the cable option that is required for your configuration.
v Power cabling: The storage expansion enclosure uses two standard power
cables. You can connect the power cables to a primary power unit inside the

32

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

rack, such as a properly grounded distribution unit or uninterruptible power

supply. You can also connect the power cable to an external source, such as a
properly grounded electrical outlet.
Note: To ensure maximum availability of power to your storage expansion
enclosure, do not connect both the left and right power supplies to the
same power circuit or power source.

Installing SFP modules

The storage expansion enclosure requires SFP modules. SFP modules convert
electrical signals to optical signals that are required for fibre channel transmission to
and from RAID controllers. After you install the SFP modules, you use fibre-optic
cables to connect the storage expansion enclosure to a DS5000 storage subsystem
or other storage expansion enclosures.
Note: IBM SFP options have been tested and approved for the IBM DS storage
products. For optimal performance and compatibility, always use IBM SFP
options when installing the IBM DS products.
Before installing SFP modules and fibre-optic cables, read the following information:
v Do not mix long-wave SFPs and short-wave SFPs on a single storage
subsystem. Use either long-wave SFPs or short-wave SFPs. You can use the DS
Storage Manager client to view the storage subsystem profile in order to verify
that you are not mixing long-wave and short-wave SFPs.
Attention: In addition, do not use long-wave SFPs in any of the FC ports in the
FC drive loops. (Long-wave SFPs are not supported for use in the drive ports of
storage expansion enclosures.)
v The SFP module housing has an integral guide key that is designed to prevent
you from inserting the SFP module improperly.
v Use minimal pressure when inserting an SFP module into an SFP port. Forcing
the SFP module into a port could cause damage to the SFP module or to the
port.
v You can insert or remove the SFP module while the port is powered on.
v The operational or redundant loop performance is not affected when you install
or remove an SFP module.
v You must insert the SFP module into a port before you connect the fibre-optic
cable.
v You must remove the fibre-optic cable from the SFP module before you remove
the SFP module from the port. Refer to Removing SFP modules on page 35 for
more information.
Statement 3:

Chapter 3. Cabling the EXP520

33

CAUTION:
When laser products (such as CD-ROMs, DVD drives, fibre optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.

DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.

Attention: When you handle static-sensitive devices, take precautions to avoid

damage from static electricity. For details about handling static-sensitive devices,
see Handling static-sensitive devices on page 22.
Complete the following steps to install an SFP module:
1. Remove the SFP module from its static-protective package.
2. Remove the protective cap from the SFP module, as shown in Figure 15. Save
the protective cap for future use.
Wire
tab
Protective
cap

90

SFP
module

Figure 15. SFP module and protective cap

3. Remove the protective cap from the SFP port. Save the protective cap for future
use.
4. Insert the SFP module into the host port until it clicks into place. See Figure 16
on page 35.

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IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Wire
tab
Protective
cap

90

SFP
module

Figure 16. Installing an SFP module into the host port

5. Connect an LC-LC fibre-channel cable. For information about the LC-LC cable,
see Using LC-LC fibre-channel cables on page 37.

Removing SFP modules

Complete the following steps to remove the SFP module from the host port:
Attention: To avoid damage to the cable or to the SFP module, make sure that
you unplug the LC-LC fibre-channel cable before you remove the SFP module.
1. Remove the LC-LC fibre-channel cable from the SFP module. For more
information, see Handling fibre-optic cables on page 36.
2. Unlock the SFP module latch:
v For SFP modules that contain plastic tabs, unlock the SFP module latch by
pulling the plastic tab outward 10, as shown in Figure 17.
Wire
tab
Protective
cap

90

SFP
module

Figure 17. Unlocking the SFP module latch - plastic variety

v For SFP modules that contain wire tabs, unlock the SFP module latch by
pulling the wire latch outward 90, as shown in Figure 18 on page 36.

Chapter 3. Cabling the EXP520

35

Wire
tab
Protective
cap

90

SFP
module

Figure 18. Unlocking the SFP module latch - wire variety

3. With the SFP latch in the unlocked position, extract the SFP module.
v For SFP modules that contain plastic tabs, slide the SFP module out of the
port.
v For SFP modules that contain wire tabs, grasp the wire latch and pull the
SFP module out of the mini-hub port.
4. Replace the protective cap on the SFP module.
5. Place the SFP module into a static-protective package.
6. Replace the protective cap on the host port.

Handling fibre-optic cables

Note: IBM Fibre Channel (FC) cable options have been tested and approved for
the IBM DS storage products. For optimal performance and compatibility,
always use IBM FC cable options when installing the IBM DS products.
Attention: To avoid damage to your fibre-optic cables, follow these guidelines:
v For devices on slide rails, leave enough slack in the cables so they do not bend
to a diameter of less than 76 mm (3 in.), or a radius less than 38 mm (1.5 in.),
when extended or become pinched when retracted.
v Do not overtighten the cable straps or bend the cables to a diameter of less than
76 mm (3 in.), or a radius less than 38 mm (1.5 in.).
v When storing excess or unused fibre-optic cables, do not bend the cables to a
diameter of less than 76 mm (3 in.), or a radius less than 38 mm (1.5 in.) or wrap
them around themselves. See Figure 19 on page 37.
v Loop diameter of 76 mm (3 in.) and bend radius of 38 mm (1.5 in.) for fibre optic
cable are IBM DS5000 recommended minimums. Loops or bends smaller than
this recommendation may cause damage to your fibre optic cables. It is best
practice to use loop diameters and bend radii that are greater than these
recommended minimums.
v Do not route the cable along a folding cable-management arm.
v Route the cable away from places where it can be damaged by other devices in
the rack cabinet.
v Do not put excess weight on the cable at the connection point. Be sure that the
cable is well supported.
v Do not use plastic cable ties in place of the provided cable straps.
v The following are the supported maximum cable lengths:
1 Gbps: 500 meters 50/125 um fibre, 300 meters 62.5/125 um fibre
2 Gbps: 300 meters 50/125 um fibre, 150 meters 62.5/125 um fibre

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IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

ds470104

4 Gbps: 150 meters 50/125 um fibre, 70 meters 62.5/125 um fibre

1.5 inch
(38 mm)
radius
3.0 inch
(76 mm)
diameter

Figure 19. Recommended bending and looping specifications for fibre-optic cables

Using LC-LC fibre-channel cables

The LC-LC fibre-channel cable is a fibre-optic cable that you use to connect into
one of the following devices:
v An SFP module installed in an IBM storage expansion enclosure
v An SFP module installed in a DS5100 or DS5300 storage subsystem
See Figure 20 for an illustration of the LC-LC fibre-channel cable.
For more information about cabling these devices, see the documentation that
comes with the LC-LC fibre-channel cable.

Figure 20. LC-LC fibre-channel cable

Chapter 3. Cabling the EXP520

37

Connecting an LC-LC cable to an SFP module

Complete the following steps to connect an LC-LC fibre-channel cable to an SFP
module:
Statement 3:

CAUTION:
When laser products (such as CD-ROMs, DVD drives, fibre optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.

DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
1. Read the information in Handling fibre-optic cables on page 36.
2. If necessary, remove the protective cap from the SFP module, as shown in
Figure 15 on page 34. Save the protective cap for future use.
3. Remove the two protective caps from one end of the LC-LC cable, as shown in
Figure 21. Save the protective caps for future use.
Fibre-optic
cable

Protective cap

Figure 21. Removing fibre-optic cable protective caps

4. Carefully insert this end of the LC-LC cable into an SFP module that is installed
in the EXP520. The cable connector is keyed to ensure it is inserted into the
SFP module correctly. Holding the connector, push in the cable until it clicks into

38

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

place, as shown in Figure 22.

Figure 22. Inserting an LC-LC fibre-channel cable into an SFP module

5. Remove the two protective caps from the other end of the LC-LC cable. Save
the protective caps for future use.
6. Connect this end of the LC-LC cable to an SFP module that is installed in a
separate EXP520 or other DS5000 storage expansion enclosures.

Removing an LC-LC fibre-channel cable

Complete the following steps to remove an LC-LC fibre-channel cable:
Attention: To avoid damaging the LC-LC cable or SFP module, make sure that
you observe the following precautions:
v Press and hold the lever to release the latches before you remove the cable from
the SFP module.
v Ensure that the levers are in the released position when you remove the cable.
v Do not grasp the SFP module plastic tab when you remove the cable.
1. On the end of the LC-LC cable that connects into the SFP module or host bus
adapter, press down and hold the lever to release the latches, as shown in
Figure 23.

Lever
Latches

Figure 23. LC-LC fibre-channel cable lever and latches

2. Carefully pull on the connector to remove the cable from the SFP module, as
shown in Figure 24 on page 40.

Chapter 3. Cabling the EXP520

39

Figure 24. Removing the LC-LC fibre-channel cable

3. Replace the protective caps on the cable ends.

4. Replace the protective cap on the SFP module.

Cabling rules and recommendations

Refer to these general rules and recommendations when completing the cabling
steps in Cabling the EXP520 to a storage subsystem on page 41.
v Do not connect a combination of more than seven EXP520 storage expansion
enclosures to the two ports of a dual-ported drive channel. Failure to observe this
limitation might result in loss of data availability.
v Do not connect more than four EXP520 storage expansion enclosures to each
port of a dual-ported drive channel.
v It is recommended that you add storage expansion enclosures to the DS5000
drive ports in a round-robin fashion. For example, if you have two EXP520s to be
cabled to the DS5020, instead of cabling both EXP520s to one drive port of a
drive channel, distribute the enclosures to all drive ports, which results in one
enclosure per drive port of a drive channel. See Figure 25 on page 41 for an
illustration.
v The controller drive ports of the DS5020 storage subsystem controllers must
always be connected to the ports labeled 1B in both right and left ESMs of the
EXP520s in the redundant drive channel/loop pair that is connected to the
DS5000 storage subsystem. (Figure 28 on page 44 shows the location of the
ports.)
v Refer to the IBM System Storage DS5020 Hard Drive and Storage Expansion
Enclosure Installation and Migration Guide and the IBM System Storage
Subsystem Installation, User's, and Maintenance Guide of your particular DS5000
storage subsystem for any special cabling requirements.

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IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

ESM A

2B

2A

1B

1A

1A

1B

2A

2B
ESM B

Ch 1

Controller A

1 2

1 2

Controller B

Ch 2
ESM A

2A

1B

1A

1A

1B

2A

2B
ESM B

e39i0001

2B

Figure 25. Round-robin cabling to the EXP520

Cabling the EXP520 to a storage subsystem

In this release, you can cable the EXP520 storage expansion enclosure to a
DS5020 storage subsystem only.
Note: Connections to other storage subsystems might be supported in the future.
To verify your storage subsystems compatibility with the EXP520, check the
Installation, User's, and Maintenance Guide for your storage subsystem and
the IBM DS5000 storage system support Web site:
www.ibm.com/servers/storage/support/disk/
For cabling topologies and specific cabling schemes for the EXP520 and the
DS5020 storage subsystem, see the IBM System Storage DS5020 Storage
Subsystems Installation, User's, and Maintenance Guide.
Complete the following steps to cable the EXP520 to a supported DS5020 storage
subsystem:
1. Install an SFP module in the drive mini hub port on the back of a DS5020
Storage Subsystem.
Chapter 3. Cabling the EXP520

41

2. Connect an LC-LC fibre-optic cable into the SFP module, as shown in

Figure 26.
Note: Figure 26 shows a DS5020 Storage Subsystem. The DS5020 Storage
Subsystem is shown for illustrative purposes only.

Figure 26. Installing an SFP module and LC-LC cable in a supported DS5020 storage
subsystem

3. Install an SFP module in the SFP port on the back of the EXP520; then,
connect the other end of the LC-LC cable into the SFP module, as shown in
Figure 27.

SFP
module

Fiber-optic
cable

8
exp

10

12

Figure 27. Installing an SFP module and connecting an LC-LC cable to the EXP520

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IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Configuring the DS5020

The EXP520 (1814-52A) is the expansion unit specifically designed for the
DS5020 and is the only expansion unit supported behind the DS5020 with the
exception noted below. This is a critical requirement due to the following:
v Only the EXP520 will be supported with future enhancements of the
DS5020 such as disk encryption and solid stated disks.
v Only the EXP520 will provide clients consistent warranty and support terms
and conditions (including geo-specific, SSR installation and support for the
entire system, and code upgrades within the initial warranty period).
The only exception is that for client investment protection, existing EXP810s
can be migrated from currently installed DS4700s or DS4800s to attach to the
DS5020. A purchase option is required for support of all migration
configurations. With approved migration of EXP810s to a DS5020, special
consideration needs to be made as to proper firmware levels, and careful
coordination of differences in warranty and maintenance terms that will affect
your customer.
Purchase of new EXP810s to attach to the DS5020 will not be supported or
configurable in eConfig.
Note: Disk drive modules that can be ordered in bulk or individually as
customer installable parts for the EXP810 are not supported for use in
the EXP520. Only disk drive modules ordered as feature codes of
1814-52A, and delivered pre-installed in the EXP520, or as
SSR-installable upgrades to EXP520s will be supported.

EXP520 loop redundancy

Note: The term drive loop or drive loop pair used in this publication might be
referred to as a drive channel or drive channel pair when referring to a
DS5000 Storage Subsystem in the DS5100 and DS5300 Storage Subsystem
Installation, User's and Maintenance Guide and other DS5000 Storage
Subsystem publications. The terms have identical meanings.
The EXP520 provides redundant loop support when the second ESM is configured,
and when both loops (called A and B) are connected to a DS5000 that supports
redundant loops. If a cable or SFP module fails on drive loop A, drive loop B
provides redundancy, which is an alternate path to your disk drives.

Example of a correct redundant drive loop

Figure 28 on page 44 shows a redundant drive loop that you might create with a
DS5020 storage subsystem and two EXP520s. The numbers provided in Figure 28
on page 44 show the order in which cables should be attached. Note that the
controller port is connected to the port labeled 1B on both the right and left ESMs.
Note: For specific information about cabling a storage expansion enclosure to a
DS5020 storage subsystem, see the DS5020 Installation, User's, and
Maintenance Guide.

Chapter 3. Cabling the EXP520

43

DS5020 Storage subsystem

Drive
loop A

Drive
loop B

EXP520

EXP520

Figure 28. Correct EXP520 redundant drive loop configuration

To create drive loop A (of the DS5000 redundant drive loop) shown in Figure 28,
you would perform the following steps:
1. Make a fibre-channel connection from the DS5000 Storage Subsystem to port
1B of the first storage expansion enclosure (connection
1).
2. Make a fibre-channel connection from port 1A of the first storage expansion
enclosure to port 1B of the second storage expansion enclosure (connection

2).
To create drive loop B (of the DS5000 redundant drive loop) shown in Figure 28,
you would perform the following steps:
1. Make a fibre-channel connection from the DS5000 Storage Subsystem to port
1B of the second storage expansion enclosure (connection
3).
2. Make a fibre-channel connection from port 1A of the second storage expansion
enclosure to port 1B of the first storage expansion enclosure (connection
4).

Cabling the power supply

Complete the following steps to connect the power supply cable:
1. Using the supplied strap, tie the power supply cord to the rail to provide strain
relief for the power cord.
2. Connect the power cable to the power supply.
3. Continue with Powering on the EXP520 on page 47 for the initial startup of the
storage expansion enclosure.

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IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Chapter 4. Operating the EXP520

This chapter describes operating procedures for the storage expansion enclosure.
To ensure optimal operation of your system, see Best practices guidelines on
page 12.

Performing the EXP520 Health Check process

The DS5000 Health Check process is a sequence of suggested actions developed
by IBM to help users verify and maintain the optimal performance of their DS5000
storage configurations. The information that you collect in these steps also helps
provide IBM Service with important information needed for problem troubleshooting
during IBM Service calls.
Perform the following health check tasks after the initial configuration of your
DS5000 Storage Subsystem, and after all configuration sessions. It is also
recommended that you set a regular schedule of periodic health check evaluations
in order to keep your DS5000 code current and to preserve optimal data access
and performance.
1. Monitor the Recovery Guru in the DS Storage Manager client for any obvious
storage subsystem errors or problem conditions.
2. Gather and save the following DS5000 storage subsystem event logs for review
by IBM Service. These event logs should be gathered periodically for regular
health check monitoring regardless of the state of the Recovery Guru. (You can
collect all these logs at once and zip them into a single file by clicking
Advanced  Troubleshooting  Collect All Support Data in the DS Storage
Manager Subsystem Management window.)
v DS5000 storage subsystem management event log (MEL)
v Storage Subsystem Profile or DS5000 Profile
v Read-Link Status (RLS) data
In addition, you should also collect event logs for the host servers that have
mapped logical drives from the storage subsystem.
Attention: Save these event log files to a server disk that will remain
accessible in the event of a DS5000 storage configuration failure. Do not save
these event log files only to a LUN in the DS5000 Storage Subsystem.
3. Use the Storage Subsystem Profile or DS5000 Profile to verify that the following
firmware levels are at the latest versions supported for your DS5000 Storage
Subsystem:
v Controller firmware
v ESM firmware
v Drive firmware
If you discover your firmware is not up-to-date, upgrade the firmware and
software to the latest level appropriate to your DS5000 storage configuration.
See Web pages on page 46 for information about where to find the latest
firmware and software.
Attention: You must resolve Recovery Guru errors or problems before
upgrading firmware.

Copyright IBM Corp. 2009, 2013

45

Save the storage subsystem profile before performing any controller or ESM
firmware upgrades. Save the storage subsystem profile and all *.cfg files to a
server disk that will remain accessible in the event of a DS5000 storage
configuration failure.
Note: When you upgrade firmware, you must upgrade all client package
components to the same release level. For example, if you are upgrading
your controller firmware from version 5.x to version 6.x, you must also
upgrade your DS Storage Manager client to version 9.x or higher. If your
host system uses RDAC, upgrading controller firmware from version 5.x
to version 6.x might also require host software updates, such as RDAC
updates and HBA driver updates. Refer to the IBM DS5000 Web site for
detailed instructions.
4. Use the Storage Subsystem Profile or DS5000 Profile to verify that the following
functions are enabled:
v For all DS5000 models, Media Scan should be enabled both at the controller
level and at the LUN level.
v For all DS5000 models, the read/write cache should be enabled. In addition,
use the Storage Subsystem Profile to verify that cache is matched between
the controllers.

Web pages
IBM maintains pages on the World Wide Web where you can get the latest
technical information and download device drivers and updates.
For DS5000 information, go to the following Web site:
www.ibm.com/servers/storage/support/disk/
For the latest information about operating system and HBA support, clustering
support, SAN fabric support, and DS Storage Manager feature support, see the
System Storage DS5000 System Storage Interoperation Center at the following
Web site:
www.ibm.com/systems/support/storage/config/ssic/index.jsp

Hardware responsibilities
In addition to the Health Check steps described above, regular hardware inspection
and maintenance helps to support the optimal performance of your DS5000 storage
configuration. You should periodically inspect the fibre channel components of your
DS5000 storage configuration.
IBM suggests you follow these guidelines:
v Maintain an up-to-date storage subsystem profile for your DS5000 storage
configuration. Save the profile to a server disk that will remain accessible in case
of a DS5000 storage configuration failure. Do not save the profile only to a LUN
in the DS5000 Storage Subsystem.
v Develop a Change Management plan. The plan should include schedules for
updating subsystem firmware and server host software.
Note: Some updates might require storage subsystem downtime.
v Use IBM-approved fibre channel cables for all situations. Note in your
configuration documentation whether any cables are not IBM-approved.

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IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

v Create and maintain a cabling diagram of the current SAN configuration. Keep
this diagram updated as you make configuration changes, and keep the cabling
diagram available for review.
v Create and maintain a list of other components that are being used within the
cabling diagram (such as the host system, fibre channel switches, and other SAN
attachments).
v Ensure that all ESMs are properly seated.
v Ensure that all drives are properly seated.
v Ensure that all SFP modules are properly seated.
v Confirm fibre channel cable loop size. (IBM specifications call for at least 3-inch
cable loops, but it is recommended that you use 6-inch cable loops or longer.)
v Ensure proper fibre channel cable management.
v Ensure proper air flow and temperature for all components in your EXP520
storage configuration.
Note: You can find details on many of these inspection and maintenance
responsibilities in the appropriate sections of this document.
In addition to these inspection and maintenance responsibilities, IBM also strongly
recommends DS5000 training for staff that supports DS5000 storage configurations.
Although training is not a part of the Health Check process, DS5000 training
reduces the potential for configuration problems and contributes to the overall
health of the system.

Powering on the EXP520

When you turn on and turn off the EXP520, be sure to use the startup sequence in
this section.
Attention: Before you first power on the DS5000 storage subsystem with a newly
installed EXP520, you must perform the DS5000 controller firmware upgrade
described in Firmware updates on page 49. In addition, you might have to
regenerate the premium feature key files to re-enable the premium feature key that
is enabled from the factory after the controller firmware upgrade.

Turning on the EXP520

This section contains instructions for turning the EXP520 on and off under normal
and emergency situations.
The following procedure covers two situations:
v The entire storage subsystem has been shut down. (The main circuit breakers for
the cabinet are off.)
v Some storage expansion enclosures are being powered on while others remain
online. (The main circuit breakers for the cabinet are on.) You might encounter
this if you are adding an additional storage expansion enclosure to increase
storage capacity.

Chapter 4. Operating the EXP520

47

Attention:
1. Potential damage to E-DDMs - Repeatedly turning the power off and on
without waiting for the E-DDMs to spin down can damage them. Always wait
at least 70 seconds from when you turn off the power until you turn it on
again.
2. If you are connecting a power cord to a storage expansion enclosure, turn off
both of its power switches first. If the main circuit breaker is off, be sure both
power switches are off on each storage expansion enclosure in the cabinet
before turning on the main circuit breakers.
To turn the EXP520 on and off complete the following steps:
1. Are the main circuit breakers turned on?
v Yes - Turn off both power switches on each storage expansion enclosure that
you intend to connect to the power.
v No - Turn off both power switches on all storage expansion enclosures in the
storage subsystem.
2. Connect the power cords to the power supplies on each storage expansion
enclosure.
3. If the main circuit breakers are turned off, turn them on.
4. Verify that the link rate setting on the front of the storage expansion enclosure
matches the speed of the drives in the subsystem.
Attention: You must turn on power to each attached storage expansion
enclosure before turning on power to the storage subsystem to ensure that the
controllers complete the startup process. If the controllers do not find any drives
present during the initial power on sequence, the storage subsystem will not
complete the startup process. This will prevent controllers from communicating
with each other, and any factory-installed premium features will not be activated
correctly.
5. Turn on both power switches on each storage expansion enclosure attached to
the storage subsystem. While each storage expansion enclosure powers up, the
green and amber LEDs on the front and back of the storage expansion
enclosure turn on and off intermittently. Depending on your configuration, it can
take several minutes for each storage expansion enclosure to power on.
Check the LEDs on the front and back of all the storage expansion enclosures.
Verify that no Needs Attention or enclosure ID LEDs light on any of the storage
expansion enclosures are on. To verify the fibre channel connections between
the drive expansion enclosures, make sure that no Port Bypass LEDs for
connections to other storage expansion enclosures are lit. Only the Port Bypass
LED of the ESM port that connects directly to the storage subsystem drive port
should be lit.
6. Turn on the power switch on the back of the DS5000 storage subsystem. See
Figure 3 on page 7 for location of the power switch.
Depending on the number of storage expansion enclosures in the configuration,
the storage subsystem might take several minutes to power on. The battery
self-test might take an additional 15 minutes. The LEDs will flash intermittently
until the storage subsystem powers up and completes the battery self-test.
Before attempting any operations, wait at least five minutes for the storage
subsystem to completely power on. A storage subsystem can take up to 10
minutes to power on and up to 15 minutes to complete its controller battery
self-test. During this time, the indicator lights on the front and back of the
module flash intermittently.

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IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

7. Determine the status of all storage subsystems and components in the

configuration by completing the following steps:
a. Check all LEDs on each component in the storage expansion enclosures.
Ensure that all the LEDs show normal status. For more information on LED
status for storage expansion enclosures, see Checking the LEDs on page
51 or the Installation, Users, and Maintenance Guide for your DS5000
storage expansion enclosure.
b. Check all LEDs on each component in the storage subsystem. Ensure that
all the LEDs show normal status. For information about LED status, see
Solving problems on page 93.
c. Open the DS Storage Manager Subsystem Management Window, and
display the Physical View for the configuration.
The status for each component will be either Optimal or Needs Attention.
d. Review the status of the configuration components shown in the Subsystem
Management Window by selecting the appropriate component button for
each storage subsystem.
8. Are the LEDs indicating normal operation, and is the status Optimal on all the
configuration components?
v Yes End of procedure.
v No Go to step 9.
9. Diagnose and correct the fault by completing the following steps:
a. Run the DS Storage Manager Recovery Guru by selecting the Recovery
Guru toolbar button in the Subsystem Management window.
b. Complete the recovery procedure.
If the Recovery Guru directs you to replace a failed component, use the
individual LEDs on the storage subsystem to locate the specific failed
component. For troubleshooting procedures, see Chapter 6, Hardware
maintenance, on page 93.
c. When the recovery procedure is completed, select Recheck in the Recovery
Guru. This action reruns the Recovery Guru to ensure that the problem has
been corrected.
d. If the problem persists, contact your IBM service representative.

Firmware updates
Attention: Save the storage subsystem profile before performing any controller or
ESM firmware upgrades. Save the DS5000 storage subsystem profile and all
configuration (*.cfg) files to a server disk that will remain accessible in the event of
a DS5000 storage configuration failure. Do not save these files only to a LUN in the
DS5000 Storage Subsystem.
To ensure the optimal operation of the DS5000 storage subsystem and its attached
storage expansion enclosures, the storage expansion enclosure ESM firmware, the
DS5000 controller firmware, the hard drive firmware, and the NVSRAM (for
controllers only) must be up- to-date. Go to the following Web site to get the latest
updates:
www.ibm.com/servers/storage/support/disk/
Refer to Software and hardware compatibility and upgrades on page 9 for
software and hardware compatibility information and requirements.

Chapter 4. Operating the EXP520

49

Apply the necessary updates before configuring the storage subsystem arrays and
logical drives. Subscribe to My Support for automatic notifications of firmware or DS
Storage Manager software updates or any important information about your DS5000
subsystems (see Receiving product updates and support notifications on page 11).
Attention: Read the README file that is included in each firmware or DS
Storage Manager software package for any limitations, subsystem firmware
prerequisites, or download-sequence information. For example, the controller
firmware code might require the storage expansion enclosure ESM firmware to be
upgraded first to a particular version, or the controller firmware download might
require the halting of I/Os to the DS5000's logical drives. Failure to observe the
limitations, prerequisites, and dependencies in the README file might result in a
loss of data access. See Finding Storage Manager software, controller firmware,
and README files on page xxiii to learn how to access the DS5000 README files
on the Web.
Unless the README file contains special requirements for the sequence in which
you upgrade firmware, you should perform firmware upgrades in the following
sequence:
1. Drive firmware
2. Controller NVSRAM
3. Controller firmware
4. ESM firmware for the storage expansion enclosures

Finding controller, storage expansion enclosure, and drive information

You can view a Storage Subsystem Profile to find controller, enclosure, and drive
information for the storage expansion enclosures and DS5000 storage subsystems
to which it is attached. To view a Storage System Profile, perform the following
steps:
1. Open the DS Storage Subsystem Management window from the DS Storage
Manager Enterprise Management window.
2. Select Storage Subsystem View Profile.
A Storage Subsystem Profile window opens.
3. Select the Controllers tab.
4. Scroll through the list to find Board ID, Submodel ID, Product ID, and Product
revision for the DS5000 storage subsystem.
5. Select the Enclosures tab.
6. Scroll through the list to find the Product ID for supported storage expansion
enclosures.
7. Select the Drives tab.
8. Scroll through the list to find the drive values such as Product ID.

Troubleshooting the storage expansion enclosure

The DS Storage Manager is the best way to monitor the storage expansion
enclosure, diagnose a problem, and recover from a hardware failure. You should
run the DS Storage Manager continuously, and check the status of the storage
array frequently.
Use the following procedure to check the status of and identify a problem with the
storage expansion enclosure:

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IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

1. Open the Subsystem Management Window.

2. Select the component button for each storage expansion enclosure in this
storage subsystem, and view the status of each of the components.
The status for each component is either Optimal or Needs Attention.
3. Does any component have a Needs Attention status?
v Yes - Go to step 4.
v No - All components are Optimal. Go to step 6.
4. Select the Recovery Guru toolbar button. Perform the procedure in the
Recovery Guru to correct the problem. The Recovery Guru might direct you to
replace the failed component. If so, go to step 5.
Attention: If the fault requires you to power off an attached storage expansion
enclosure, you might need to cycle the power on the DS5000 storage
subsystem and all remaining storage expansion enclosures in the storage
subsystem. Contact IBM Customer and Technical Support before powering off
any attached storage expansion enclosures.
5. Mute the alarm, if needed.
6. Check the indicator LEDs on the front and the back of the storage expansion
enclosure.
A green LED denotes a normal status; an amber LED denotes a hardware fault.
7. Is an amber LED on?
v Yes - Locate and troubleshoot the failed components. See Checking the
LEDs.
v No - You are finished with this procedure. If you are still experiencing a
problem with this storage subsystem, create, save, and print a storage
subsystem profile. This information might be helpful when troubleshooting.
Contact IBM Customer and Technical Support for assistance. When the
recovery procedure is completed, select Recheck in the Recovery Guru to
rerun the Recovery Guru and to ensure that the problem has been corrected.

Checking the LEDs

The LEDs display the status of the storage expansion enclosure and components.
Green LEDs indicate a normal operating status; amber LEDs (Needs Attention)
indicate a possible failure; a blue LED indicates that it is safe to remove a
component. The blue LED also indicates that the storage expansion enclosure is
being identified or located.
It is important to check all the LEDs on the front and back of the storage expansion
enclosure when you turn on the power. During power on, the indicator LEDs flash
intermittently as the storage expansion enclosure and components complete the
power-up process. In addition to checking for faults, you can use the LEDs on the
front of the storage expansion enclosures to determine if the drives are responding
to I/O transmissions from the host.

The power supply and fan unit LEDs

This section describes the primary power supply and fan unit LEDs on the storage
expansion enclosure.

Chapter 4. Operating the EXP520

51

A
ESM

1
1
B
ESM
exp81020

3 4

Figure 29. The power supply and fan unit LEDs

Table 16. The power supply and fan unit LEDs
Number

LED

Normal Status

Problem Status

Power supply and fan unit On

Power

Off

Service Action Allowed

(OK to Remove)

Off

On

Service Action Required

(Fault)

Off

On

Direct Current Enabled

On

Off

Front LEDs
This section describes the primary LEDs and controls on the front of the storage
expansion enclosure for all models. The front view shows the following components:
v Front Frame - Metal cage frame containing global indicator lights and a link rate
switch.
v Drives - Up to 16 removable drives, which are numbered 1 through 16 from left
to right. When a drive is installed, the drive and tray slot designation is set
automatically. The hardware addresses are based on the enclosure ID setting on
the ESM and on the drive's physical location in the storage expansion enclosure.
Note: The drives in your storage expansion enclosure might differ slightly in
appearance from those shown. The variation does not affect the function
of the drives.

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IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

exp81021

Figure 30. Front LEDs

Table 17. Front LEDs and controls
Number

LED

Normal Status

Problem Status

Drive Activity LED

On (not flashing) - No
data is being processed

Off

Flashing - data is being

processed
2

Drive Fault LED

Off
Flashing - Drive, volume,
or storage subsystem
locate function

On (not flashing)
Note: In certain ESM
firmware versions, the
Drive Fault LED is lit
when no drive is inserted
in the drive slot.

Global Locate

On

N/A

Global Summary Fault

Off

On

Global Power

On

Off

Link Rate Switch

The Link Rate switch

should be set to 4 Gbps,
depending on your
configuration.

N/A

Rear LEDs
This section describes the primary LEDs, controls, and connectors on the rear of
the storage expansion enclosure for all models. The back view shows the following
components:
v Fans and power supplies - Two removable power supply and fan unit FRUs,
each containing one power supply and two fans
v ESMs - Two removable environmental services monitors (ESMs)

Chapter 4. Operating the EXP520

53

1 2 3

6 5 4

A
ESM

B
ESM
exp81022

Figure 31. Rear LEDs, controls, and connectors

Table 18. Rear LEDs, controls, and connectors
Number

LED

Normal Status

Problem Status

ESM Power

On

Off

ESM Fault

Off

On

ESM Service Action

Allowed (OK to Remove)

Off

On

ESM Port 1 In Bypass

Off - Cable connected

On, when a fibre channel

cable is connected

(This port is labeled 1A)

On - No cable connected

ESM Ports 1 & 2

One LED is lit if 2 Gbps

2 or 4 Gbps Data Rate

Both LEDs are lit if 4

Gbps

ESM Port 2 In Bypass

Off - Cable connected

(This port is labeled 1B)

On - No cable connected

ESM Port 3 In Bypass

This port is reserved for

future use

On, flashing for 30

seconds

ESM Ports 3 & 4

One LED is lit if 2 Gbps

N/A

2 or 4 Gbps data rate

Both LEDs are lit if 4

Gbps

ESM Port 4 In Bypass

This port is reserved for

future use.

N/A

On, when a fibre channel

cable is connected

(This port is labeled 2A)

8

On, flashing for 30

seconds

(This port is labeled 2B)

Seven-segment numeric display

The numeric display consists of two seven-segment LEDs that provide information
about enclosure identification and diagnostics. Figure 32 on page 55 shows the
numeric display and the diagnostic LED.

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IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Sevensegment
display

ds48042
76041

Diagnostic LED

Figure 32. Numeric display LEDs

When you power on the storage expansion enclosures, the seven-segment LEDs
show 88 before the boot firmware starts to run. After the boot code starts, - - is
displayed.
When the application code starts, the ESMs display either aa or bb depending on
whether it is ESM A or B.
When the storage expansion enclosure is operating normally, the numeric display
shows the enclosure identification (enclosure ID) of the storage expansion
enclosure.
If an error has occurred and the Needs Attention LED is on, the numeric display
shows diagnostic information. The numeric display indicates the information is
diagnostic by illuminating an LED that appears as a decimal point between the
display numbers. The diagnostic LED turns off when the numeric display shows the
storage subsystem enclosure ID. The numeric display shows various diagnostic
codes as the enclosures perform the startup process after each power cycle or
reset. After diagnostics are complete, the current storage subsystem enclosure ID is
displayed.
Diagnostic codes in the form of Lx or Hx, where x is a hexadecimal digit, indicate
storage expansion enclosure state information. In general, these codes are
displayed only when the storage expansion enclosure is in a non-operational state.
The storage expansion enclosure might be non-operational due to a configuration
problem (such as mismatched types), or it might be non-operational due to
hardware faults. If the storage expansion enclosure is non-operational due to
system configuration, the storage expansion enclosure Needs Attention LED is off.
If the storage expansion enclosure is non-operational due to a hardware fault, the
storage expansion enclosure Needs Attention LED is on. The definitions for Lx
diagnostic codes are listed in Table 19 on page 56.

Chapter 4. Operating the EXP520

55

Table 19. Numeric display diagnostic codes

56

Value

Storage Expansion
Enclosure State

--

Booting

ESM Boot Firmware

is booting up

88

Reset

ESM is held in reset

by the other ESMs

AA

Booting

ESM-A application
firmware is booting up

bb

Booting

ESM-B application
firmware is booting up

FF

Suspend

ESM Boot Diagnostic

is running

L0

Suspend

Mismatched ESM
types

Needs Attention
condition for board
type mismatch

L2

Suspend

Persistent memory
errors

Needs Attention
condition for offline
ESM

L3

Suspend

Persistent hardware
errors

Needs Attention
condition for offline
ESM

L9

Suspend

Over temperature

H0

Suspend

SOC Fibre Channel

Interface Failure

H1

Suspend

SFP Speed Mismatch

H2

Suspend

Invalid/Incomplete
Configuration

Needs Attention
condition for offline
ESM

H3

Suspend

Maximum Reboot
Attempts Exceeded

Needs Attention
condition for offline
ESM

H4

Suspend

Cannot Communicate Needs Attention

with other ESM
condition for offline
ESM

H5

Suspend

Midplane Harness
Failure

Needs Attention
condition for offline
ESM

H6

Suspend

Firmware Failure

Needs Attention
condition for offline
ESM

H7

Operational

Current enclosure
Fibre Channel rate is
different than the rate
switch setting. Power
cycle required for new
rate to take effect

Needs Attention
condition for Fibre
Channel rate that is
different than the
enclosure data rate
setting

H8

Suspend

SFP(s) Present in
Currently
Unsupported Slot

Description

SANtricity View

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Table 19. Numeric display diagnostic codes (continued)

Value
H9
J0

Storage Expansion
Enclosure State

Description

Operational, but in a
degraded mode

Non-catastrophic
hardware failure

SANtricity View

ESM module is
incompatible with the
enclosure. ESM is
probably running the
wrong firmware. As a
corrective action,
replace the ESM with
a spare ESM having
the correct firmware.

Powering off the storage expansion enclosure

The storage expansion enclosure is designed to run continuously. After you turn it
on, do not turn it off. Turn off the power only in the following situations:
v Instructions in a hardware or software procedure require that you turn off the
power.
v An IBM technical support representative instructs you to turn off the power.
v A power outage or emergency situation occurs, see Restoring power after an
unexpected shutdown on page 60.

Turning off the EXP520

Use the following procedure to turn off the power for the EXP520.
Attention: Except in an emergency, never turn off the power if any Needs
Attention LEDs are on. Correct the fault before you turn off the power. Use the DS
Storage Manager client and the Needs Attention LEDs to check the overall status of
the EXP520. All LEDs should be green on the front of the storage expansion
enclosure. If they are not, use the DS Storage Manager client to diagnose the
problem. This ensures that the EXP520 will power on correctly later.
The EXP520 is designed to run continuously. After you turn on the EXP520, do not
turn it off. Turn off the power only in the following situations:
v Instructions in a hardware or software procedure require that you turn off the
power.
v An IBM technical support representative instructs you to turn off the power.
v A power outage or emergency situation occurs, see Restoring power after an
unexpected shutdown on page 60.
Statement 5:

Chapter 4. Operating the EXP520

57

CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.

2
1

Attention: Turning off and turning on power without waiting for the storage
expansion enclosure disk drives to spin down can damage the drives and might
cause data loss. Always wait at least 70 seconds from when you turn off the power
until you turn on the power again.

Power-off overview
Review the following information before you continue with the power-off
procedure below.
Turn off the power to each device based on the following shutdown sequence:
1. Turn off power to the host before the storage subsystem. If the host must
stay powered on to support an existing network, see the operating system
documentation for information about disconnecting the storage subsystem
logical drives from the host before the storage subsystem is powered off.
2. Turn off power to the storage subsystem before you turn off power to the
storage expansion enclosures. Turn off both power supply switches on the
back of the storage subsystem.
3. Turn off power to other supporting devices (for example, management
stations, fibre-channel switches, or Ethernet switches).
Note: You do not need to perform this step if you are servicing only the
storage subsystem.

Use the following procedure to turn off power to one or more storage expansion
enclosures for a planned shutdown. To turn off power for an unplanned shutdown,
see Restoring power after an unexpected shutdown on page 60.
Before proceeding, use the DS Storage Manager client to determine the status of
the system components and special instructions. The operating system software
might require you to perform other procedures before you turn off the power. To turn
off the EXP520, complete the following steps:
1. Stop all I/O activity to each storage expansion enclosure.
2. Remove the front cover from the storage expansion enclosure, if applicable.

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IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

3. Determine the status of all storage expansion enclosures and components in

the configuration by completing the following steps:
a. Check all LEDs on each component in the storage expansion enclosures.
Ensure that all the LEDs show normal status.
b. Check all LEDs on each component in the storage subsystem. Ensure that
all the LEDs show normal status.
c. Open the Subsystem Management window for the configuration and
display the Physical View for the configuration.
d. Review the status of the configuration components shown in the
Subsystem Management window by selecting the appropriate component
button for each storage subsystem.
The status for each component will be either Optimal or Needs Attention.
4. Are the LEDs indicating normal operation, and is the status Optimal on all
configuration components?
v Yes - Go to step 6.
v No - Go to step 5.
5. To diagnose and correct the fault, complete the following steps:
a. Run the Recovery Guru by selecting the Recovery Guru toolbar button in
the Subsystem Management window.
b. Complete the recovery procedure.
If the Recovery Guru directs you to replace a failed component, use the
individual LEDs to locate the failed component.
c. When the recovery procedure is completed, select Recheck in the
Recovery Guru. This action reruns the Recovery Guru to ensure that the
problem has been fixed.
d. If the problem has not been fixed, contact your IBM service representative.
Do not turn off power until all problems are corrected.
6. Check the Cache Active LED, and verify that it is off.
If the Cache Active LED is on steady, the cache contains data. Wait for the
data to clear from cache memory before turning off the power.
7. Check the LEDs on the storage expansion enclosures to verify that all Drive
Active LEDs are on steady (not flashing).
If one or more LEDs are flashing, data is being written to or from the drives.
Wait for all active LEDs to stop flashing.
8. Turn off the power switch on the back of each controller in the storage
subsystem.
Note: Until the power switch on each controller is turned off, power still
remains turned on for both the controllers; therefore, the seven-segment
display on each controller stays on until the power switch on each
controller is turned off.
9. Turn off both power switches on the back of each storage expansion enclosure
in the configuration.
CAUTION:
The power switch on the power-supply and fan unit does not turn off the
electrical current supplied to the device. The EXP520 might also have
more than one connection to power. To remove all electrical current from
the device, ensure that all power cords are disconnected from the
power-supply and fan unit input connectors.

Chapter 4. Operating the EXP520

59

10. Remove (unplug) all of the power cords from the EXP520 power supply
connectors.
11. After you perform the necessary maintenance procedures, turn on the power
using the procedure in Turning on the EXP520 on page 47.

Performing an emergency shutdown

Attention: Emergency situations might include fire, flood, extreme weather
conditions, or other hazardous circumstances. If a power outage or emergency
situation occurs, always turn off all power switches on all computing equipment.
This helps to safeguard your equipment from potential damage due to electrical
surges when power is restored. If the EXP520 loses power unexpectedly, it might
be due to a hardware failure in the power system or in the midplane of the EXP520.
Complete the following steps to shut down the system during an emergency:
1. If you have time, stop all I/O activity to the storage expansion enclosure.
2. Check the LEDs. Make note of any Needs Attention LEDs that are on so you
can correct the problem when you turn on the power again.
3. Turn off all power supply switches, starting with the DS5000 storage subsystem
first, and followed by the storage expansion enclosures. Then, unplug the power
cables from the EXP520.
Statement 5:

CAUTION:
The power control button on the device and the power switch on the
power supply do not turn off the electrical current supplied to the device.
The device also might have more than one power cord. To remove all
electrical current from the device, ensure that all power cords are
disconnected from the power source.

2
1

Restoring power after an unexpected shutdown

Complete the following steps to restart the EXP520 if you turned off the power
supply switches during an emergency shutdown, or if a power failure or power
outage occurred:
1. After the emergency situation is over or power is restored, check the EXP520
for damage. If there is no visible damage, continue with step 2. Otherwise, have
your system serviced.
2. After you check the EXP520 for damage, ensure that the power switches are in
the off position; then plug in the EXP520 power cables, if required.
3. Check the system documentation of the hardware devices that you want to turn
on and determine the proper startup sequence.

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Note: Be sure to turn on all of the storage expansion enclosures and verify that
there are no ESM or power supply and fan unit fault LEDs lit before you
turn on the DS5000 storage subsystem.
In addition, consider the following items:
v The storage subsystem supports simultaneous power-up of the system
components; however, you should always follow the power-up
sequence listed in the Turning on the storage subsystem section of
the appropriate DS5000 Storage Subsystem Installation, User's, and
Maintenance Guide during any attended power-up procedure.
v A storage subsystem in an optimal state should recover automatically
from an unexpected shutdown and unattended simultaneous
restoration of power to system components. After power is restored,
contact IBM technical support if any of the following conditions occur:
The storage subsystem logical drives and subsystems do not
display in the DS Storage Manager graphical user interface (GUI).
The storage subsystem logical drives and subsystems do not come
online.
The storage subsystem logical drives and subsystems seem to be
degraded.
4. Turn on the power to each device, based on the startup sequence.
Note: All of the EXP520 storage expansion enclosures must be powered on
before the DS5000 storage subsystem.
5. The green LEDs on the front and the back of the EXP520 and DS5000 storage
subsystem should remain lit. If other amber Fault LEDs light, see Solving
problems on page 93.

Recovering from an overheated power supply and fan unit

Each EXP520 storage expansion enclosure contains two power supply and fan
units. Each power supply and fan unit contains a built-in temperature sensor
designed to prevent it from overheating. Under normal operating conditions, with an
ambient air temperature range of 5 - 40 C (41 - 104 F), the fans in the power
supply and fan units maintain a proper operating temperature inside the module.
If the internal temperature reaches 65 C (149 F), the power supply shuts down
automatically. If both power supplies shut down because of overheating, the module
has no power, and all indicator lights are off.
The following factors can cause the power supplies to overheat:
v An unusually high room temperature
v Fan failures in the power supply and fan units
v Defective circuitry in the power supply
v Blocked air vents
v Failures in other devices in the configuration or cabinet
If a fan failure causes overheating or the operating environment becomes too hot
(greater than 55 C), the Global Fault LED on the storage expansion enclosure
turns on. The power supply and fan unit Fault and Service Action Allowed (SAA)
LEDs on the back of the storage expansion enclosure also turn on. Rear LEDs on
page 53 shows the location of these LEDs.

Chapter 4. Operating the EXP520

61

Attention: Because the power supply and fan unit FRU Fault and SAA LEDs are
lit when the operating environment temperature is too hot (greater than 55 C), do
not assume the power supply and fan unit FRU is bad. Take action to cool down
the environment first. When the operating environment temperature is within the
specified operating environment range, the power supply and fan unit Fault and
SAA LEDs will be unlit if there are no problems with the power supply and fan unit
FRU.
If the module temperature exceeds 45 C (113 F), the storage management
software displays a Needs Attention icon in the Subsystem Management Window. If
event monitoring is enabled, and event notification is configured, the software
issues the following two critical problem notifications:
v If one power supply shuts down, the storage management software displays a
Needs Attention status in the Subsystem Management window.
v If both power supplies shut down, the module shuts down, and the storage
management software displays a Not Responding status in the Array
Management window.
Use the following procedure to resume normal operation after a power supply
shutdown.
Attention: Risk of damage from overheating - The power supplies
automatically shut down when the air temperature inside the cabinet reaches 68
C (154 F). If the power supplies shut down, immediately remove all cabinet
panels to help cool the cabinet air temperature and to prevent damage to the
DS5000 storage subsystem configuration components.
1. Remove the front cover.
2. If applicable, mute the alarm.
3. Did you use the procedure Troubleshooting the storage expansion enclosure
on page 50 to identify an overheating problem?
v Yes - Go to step 4.
v No - Perform the procedure Troubleshooting the storage expansion
enclosure on page 50 to verify that the power supplies have shut down
because of an overheating problem, and then go to step 4.
4. Stop I/O activity to all attached storage expansion enclosures.
5. Take all or some of the following measures to alleviate the overheating
problem:
v Remove all panels from the cabinet immediately.
v Use external fans to cool the area.
v Shut down the power to the storage expansion enclosure, using the
procedure described in Performing an emergency shutdown on page 60.
6. Wait for the air temperature in and around the storage expansion enclosure to
cool.
After the temperature inside the power supplies cools to below 65 C (149 F),
the storage expansion enclosure is capable of power-up recovery without
operator intervention. After the air has cooled, the power supplies should turn
on automatically. If the power supplies restart automatically, the controllers will
reset and return to normal operation.
7. Did the power supplies restart automatically?
v Yes - Go to step 9 on page 63.
v No - Go to step 8.
8. To cycle the power, turn off both power switches on the back of each storage
expansion enclosure, wait two minutes, turn on both power switches.

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IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

While the storage expansion enclosure powers up, the LEDs on the front and
the back of the module flash intermittently. Depending on your configuration,
the storage expansion enclosure can take between 20 seconds and several
minutes to power on.
9. Turn on both power switches on the back of the storage subsystem.
A storage subsystem can take 10 minutes to power on and up to 15 minutes
for the battery self-test to complete. During this time, the LEDs on the front
and the back of the modules flash intermittently.
10. Check the status of each storage expansion enclosure and its components.
a. Note the status of the LEDs on the front and back of each module.
A green LED indicates a normal status; amber LEDs indicate a hardware
fault.
b. Open the Subsystem Management window for the storage array.
c. Select the appropriate components button for each module in the Physical
View of the Subsystem Management window to view the status of its
components.
The status for each component is either Optimal or Needs Attention.
11. Does each module display green LEDs only, and is the status Optimal for each
module component? If No, go to step 12.
12. Diagnose and correct the fault.
a. To run the Recovery Guru, select the Recovery Guru toolbar button in the
Subsystem Management window.
b. Complete the recovery procedure.
If the Recovery Guru directs you to replace a failed component, locate and
troubleshoot that component. See Checking the LEDs on page 51.
c. When the procedure is completed, rerun the Recovery Guru to ensure that
the problem has been corrected by selecting Recheck in the Recovery
Guru.
d. If the problem persists, contact IBM Customer and Technical Support.

Chapter 4. Operating the EXP520

63

64

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Chapter 5. Installing and replacing components

This chapter contains information about installing and replacing storage expansion
enclosure FRUs.
Attention: Static electricity can damage electronic devices and your system. To
avoid damage, keep static-sensitive devices in their static-protective packages until
you are ready to install them. Before replacing components, see Handling
static-sensitive devices on page 22.

Service Action Allowed Status LED

Each ESM and power supply and fan unit has a blue Service Action Allowed status
LED. The purpose of the Service Action Allowed status LED is to help ensure that a
component is not removed before it is safe to do so. Do not remove any EXP520
component unless the component's Service Action Allowed status LED is lit.
Before you begin, ensure that you wear an anti-static wrist strap.

Attention
Never remove an ESM or power supply and fan unit unless the Service Action
Allowed status LED is turned on. Doing so can result in a potential loss of
data availability. If the Needs Attention LED is lit and the associated Service
Action Allowed status LED is not lit, then you must perform additional
diagnostics before you can remove the indicated component. Use the
Recovery Guru instructions in the DS Storage Manager Subsystem
Management window or refer to the appropriate component replacement
instructions in this chapter for the additional diagnostics required in this case.

The Service Action Allowed status LED automatically turns on or off as conditions
change. Wait at least two minutes after you replace each component for the
controller to recognize the new component and update the LED status. In most
cases when a single component fails, the Service Action Allowed status LED turns
on steadily when the Needs Attention status LED is turned on for the component.

Adding the EXP520 to an existing and configured redundant drive

channel/loop pair
Notes:
1. The term drive loop or drive loop pair used in this publication might be referred
to as a drive channel or drive channel pair when referring to a DS5100 or
DS5300 Storage Subsystem in the DS5100 and DS5300 Storage Subsystem
Installation, User's and Maintenance Guide and other DS5000 Storage
Subsystem publications. The terms have identical meanings.
2. The EXP810 can be attached using the instructions in this section.
Before you begin, ensure that you wear an anti-static wrist strap.

Copyright IBM Corp. 2009, 2013

65

Attention: The EXP520 storage expansion enclosure drive channel operates at 4

Gbps fibre channel interface speed. The EXP520 SATA E-DDM FRUs have an ATA
translator card that converts E-DDM 3 Gbps SATA drive interface protocol to 4
Gbps fibre channel interface protocol. It is recommended that the EXP520
enclosure speed is set to 4 Gbps when these SATA E-DDM FRUs are installed and
connected to storage expansion enclosures running at 4 Gbps speed. The Link
Rate setting speed must be set accordingly. The enclosure speed of the DS5000
storage subsystem that the EXP520s are connected to must also be set to 4 Gbps.

Attention
Before you power on a DS5000 storage subsystem without any internal drive
slots, the DS5000 must be cabled to at least one storage expansion enclosure
populated with at least two E-DDMs. If at least two E-DDMs are not installed
in each attached storage expansion enclosure when you power on the
DS5000 storage subsystem, your standard storage partition key will be lost
and will need to be regenerated using instructions on the IBM DS5000
Solutions and Premium Features Web site:
https://www-912.ibm.com/PremiumFeatures/
Additionally, if at least two E-DDMs are not installed in each attached storage
expansion enclosure, the resulting insufficient load to the storage expansion
enclosure power supply FRUs might cause the storage expansion enclosure
power supply FRUs to intermittently appear as failed and then reappear in an
optimal state, falsely indicating that the power supply FRUs are bad.

Figure 33 on page 67 shows an example of a DS5000 storage subsystem

configured with redundant drive loop pairs.

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DS5020 Storage subsystem

Drive
loop A

Drive
loop B

EXP520

EXP520

EXP520

EXP520

Figure 33. Cabling the EXP520 to an existing and configured drive loop

The dashed lines in Figure 33 show how to add a new EXP520 to an existing
DS5000 configuration with EXP520s. To add the new EXP520 shown in Figure 33,
perform the following steps:
1. Unpack and install the EXP520 drive expansion enclosure. Do not insert any
drive FRUs into the enclosure drive slots.
2. Verify that the Link Rate speed is at the correct setting. You cannot add storage
expansion enclosures with different Link Rate speed settings in the same
redundant drive loop.
3. Power on the EXP520 storage expansion enclosure.
4. Make the fibre-channel connection marked
1 in Figure 33 (drive loop A) by
connecting port 1A of the existing EXP520 to port 1B of the new EXP520 . Then
verify that it is recognized by the DS Storage Manager software GUI.
5. Move the existing fibre-channel connection marked
2 in Figure 33 from the
existing EXP520 enclosure ESM port IB to the new EXP520 enclosure ESM
port 1B.
6. Make the fibre-channel connection marked
3 in Figure 33 (drive loop B) by
connecting port 1A of the new EXP520 to port 1B of the existing EXP520.

Chapter 5. Installing and replacing components

67

7. You can use either the Storage Subsystem Profile information or the Drive
Enclosure Component icon in the Physical View of the Subsystem Management
window to verify the EXP520 ESM firmware.
Attention: For error-free operation, the ESM firmware in the EXP520 ESM
modules must be at the same level. If the ESM version does not match, wait at
least 10 minutes for the ESM automatic code synchronization to occur.
Otherwise, manually update the ESM firmware using the menu function in the
DS5000 Subsystem Management window.
8. Insert the drives into the drive slots two at a time. Wait until the drives have
spun up and been recognized by the DS5000 before inserting the next two
drives from the Physical View of the Subsystem Management window.
9. Repeat step1 on page 67 to step 8 for each storage expansion enclosure you
want to add.
Note: Always add a new EXP520 to the end of a drive loop. Always add new drive
expansion enclosures to the existing drive loop one at a time while the
DS5000 storage subsystem is running and in an optimal state. See the
DS4000/DS5000 Hard Drive and Storage Expansion Enclosure Installation
and Migration Guide for more information.

Working with hot-swap E-DDMs

This section explains how you can increase the storage expansion enclosure
capacity by adding more E-DDMs or by replacing existing E-DDMs with ones that
have a larger capacity.
Before you begin, complete the following tasks:
v Read the safety and handling guidelines in Safety on page xi and in Handling
static-sensitive devices on page 22.
v Ensure that your current system configuration is working properly.
v Back up all important data before you make changes to data storage devices.
v Ensure that you wear an anti-static wrist strap.
Before you install or remove E-DDM FRUs, review the following information:
v Blank trays: A storage expansion enclosure without a full set of E-DDMs (16)
contains blank trays in the unused drive bays. Before installing new E-DDMs, you
must remove these empty trays. Save the empty trays for future use. Each of the
16 bays must always contain either a blank tray or a hot-swap E-DDM.
For proper cooling and EMC protection, do not leave a drive slot open without
either a drive blank or a E-DDM FRU inserted.
v E-DDM FRUs:
IBM recommends that when adding E-DDM FRUs, if you are not installing all
16 E-DDM FRUs into the EXP520, install the E-DDM FRUs from left to right
consecutively.
Use of non-supported drives in the storage expansion enclosures can cause
the storage expansion enclosures to fail.
After you remove an E-DDM FRU, wait 70 seconds before replacing or
reseating it to allow it to properly spin down. Failure to do so may cause
undesired events.
When determining what E-DDM CRU to add, there are many factors to base
your decision on in addition to the drive capacity. Here is a partial list of the
factors that differentiate a drive:

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IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Drive capacity
Drive interface (such as FC, SAS, or SATA)
FDE capability
Media options (such as SSD or spinning media)
T10 PI support

Attention
Before you power on a DS5000 storage subsystem without any internal
drive slots, the DS5000 must be cabled to at least one storage expansion
enclosure populated with at least two E-DDMs. If at least two E-DDMs are
not installed in each attached storage expansion enclosure when you power
on the DS5000 storage subsystem, your standard storage partition key will
be lost and will need to be regenerated using instructions on the IBM
DS5000 Solutions and Premium Features Web site:
https://www-912.ibm.com/PremiumFeatures/
Additionally, if at least two E-DDMs are not installed in each attached
storage expansion enclosure, the resulting insufficient load to the storage
expansion enclosure power supply FRUs might cause the storage
expansion enclosure power supply FRUs to intermittently appear as failed
and then reappear in an optimal state, falsely indicating that the power
supply FRUs are bad.
v E-DDM FRU labels: A label is provided on the front of each E-DDM. Use this
label to record the location information for each E-DDM before you remove it.
Ensure that you keep track of the E-DDMs and their corresponding bays. Also,
record the location information in Table 25 on page 108. If you install an E-DDM
in the wrong bay, you might lose data.
v Drive LEDs: Each E-DDM FRU tray has two associated LEDs, a green Activity
LED and an amber Fault LED. These LEDs indicate the status for that E-DDM.
See Table 20 for the drive LED states and descriptions.
v E-DDM FRUs are not interchangeable between the EXP520 and other DS5000
storage expansion enclosures such as EXP710s.
Table 20. Drive LED activity
LED

LED state

Descriptions

Activity LED

Flashing green The green LED flashes to indicate fibre-channel activity to

the drive.

Activity LED

Steady green

The green LED lights to indicate that the drive is properly

installed and is spun up by the DS5000 controller.

Fault LED

Flashing
amber

The amber LED flashes to indicate that a drive has been

identified by the software.

Chapter 5. Installing and replacing components

69

Table 20. Drive LED activity (continued)

LED

LED state

Descriptions

Fault LED

Steady amber

The amber LED lights to indicate a drive failure. The green

activity LED will be flashing one every 2 seconds if the
DS5000 storage subsystem is spinning down the drive. The
drive can also be put in a failed state if the drive is not
certified for the DS5000 storage subsystem that the
EXP520 is connected to or the installed controller firmware
version is not the required version to support the drive. Use
the DS5000 storage subsystem Management window to
verify that this is the case and replace the drive with the
drive option or FRU that is certified for that particular
DS5000 storage subsystem, or upgrade the controller
firmware to the required version to support the inserted disk
drive.

Activity and
Fault LEDs

All unlit

Check for and resolve one of the following situations:

v EXP520 is turned off.
v EXP520 enclosure speed is not set correctly.

Activity LED

Flashing once
every 2
seconds

Check for and resolve one of the following situations:

v EXP520 is not connected to the DS5000 storage
subsystem.
v DS5000 storage subsystem controller firmware is not at
the required level to support the drive.
v Drives are part of an exported array. Once the array is
exported, the drives in the array are spun down in
preparation for being removed from the enclosure.
v Drives are not compatible. Incompatible drives are spun
down when they are inserted into the drive slots.
v Drives are failed by the storage subsystem controllers.

Activity and
Fault LEDs

Flashing
together in a
certain pattern

Drive failure due to the incorrect EXP520 enclosure speed

setting or internal drive hardware failures.

v Fibre-channel loop IDs: When you install an E-DDM in the storage expansion
enclosure, the drive tray connects into a printed circuit board called the midplane.
The midplane sets the fibre-channel loop ID automatically, based on the setting
of the enclosure ID and the physical location (bay) of the E-DDM FRU.
v Hot-swap hardware: The EXP520 contains hardware that enables you to
replace a failed E-DDM without turning off the storage expansion enclosure. You
can continue to operate your system while an E-DDM is removed or installed.
These E-DDMs are known as hot-swap E-DDMs.

Installing hot-swap hard disk drives

With the exception of the DS5000 storage subsystem initial power on, IBM
recommends that you add E-DDMs while the storage expansion enclosure is turned
on and running. Complete the following steps to install hot-swap E-DDMs in the
storage expansion enclosure:
Attention: After you remove a E-DDM FRU, wait 70 seconds before replacing or
reseating it to allow it to properly spin down. Failure to do so may cause undesired
events.
Before you begin, ensure that you wear an anti-static wrist strap.

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1. Read the documentation that comes with the E-DDM.

2. Check for Fault LEDs shown in Figure 34. If any amber LEDs are lit, see
Solving problems on page 93.

Figure 34. Hot-swap E-DDM LEDs

3. Determine the bay into which you want to install the E-DDM.
4. Remove the blank tray by completing the following steps:
a. Release the latch on the E-DDM FRU by pressing on the inside of the
bottom of the tray handle.
b. Lift the closed latch to its open position. (The latch is at a 90 angle to the
front of the E-DDM when open.)
c. Pull the blank tray out of the bay.
d. Save the blank tray for later use.
5. Install the E-DDM by completing the following steps:
Note: The E-DDM comes installed in a drive tray. Do not attempt to detach the
E-DDM from the tray.
a. Release the latch on the E-DDM FRU by pressing on the inside of the
bottom of the tray handle.
b. Pull the handle on the tray out so that it is in the open position, as shown in
Figure 35 on page 72.

Tray latch

exp80012

Tray handle

Chapter 5. Installing and replacing components

71

Figure 35. E-DDM FRU handle

c. Slide the E-DDM FRU into the empty bay until the hinge of the tray handle
latches beneath the storage expansion enclosure bezel or the adjacent drive
FRU bezel.
Note: Make sure that the EMC gasket does not snag on the bezel.
d. Push the tray handle down until it latches into place.

Replacing hot-swap hard disk drives

E-DDM problems include any malfunctions that delay, interrupt, or prevent
successful I/O activity between the hosts and the E-DDMs in the storage expansion
enclosure. This includes transmission problems between the host controllers, the
ESMs, and the E-DDMs. This section explains how to replace a failed E-DDM.
Note: If you want to remove an E-DDM that is not in a failed or bypass state,
always use the DS Storage Manager client program either to place the
E-DDM in a failed state or to place the array that is associated with the
E-DDM (or E-DDMs) in an offline state before you remove it from the
enclosure.
Attention: Failure to replace the E-DDMs in their correct bays might result in loss
of data. If you are replacing an E-DDM that is part of a configured array and logical
drive, ensure that you install the replacement E-DDM in the correct bay. Check the
hardware and software documentation that is provided with your DS5000 to see if
there are restrictions regarding E-DDM configurations.
Before you begin, ensure that you wear an anti-static wrist strap.
Complete the following steps to replace a hot-swap E-DDM:
1. Use the DS5000 Storage Management client software to print a new storage
system profile.
2. Determine the location of the E-DDM that you want to remove.
Attention: Never hot-swap an E-DDM FRU when its associated green Activity
LED is flashing. Hot-swap an E-DDM FRU only when its associated amber Fault
LED is lit and not flashing.
3. Put on antistatic protection.
4. Remove the E-DDM by completing the following steps:
a. Release the latch on the E-DDM FRU by pressing on the inside of the
bottom of the tray handle, as shown by the arrow in Figure 35.
b. Pull the tray handle out into the open position.
c. Pull the E-DDM FRU about 1/2 inch out of the bay and wait 70 seconds to
allow it to properly spin down and the storage subsystem controller to
properly recognize that an E-DDM is removed from the configuration.
d. Verify that there is proper identification (such as a label) on the E-DDM
FRU, and then slide it completely out of the storage expansion enclosure.
5. Unpack the new E-DDM. Save all packing material in case you need to return it.
Attention: The DS5000 and EXP520 E-DDM options and FRUs are not
compatible with DS4000 and EXP810 E-DDM.
6. Install the new E-DDM FRU by completing the following steps:

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a. Gently push the E-DDM FRU into the empty bay until the hinge of the tray
handle latches beneath the storage expansion enclosure bezel.
b. Push the tray handle down into the closed (latched) position.
7. Check the E-DDM LEDs for the following:
v When an E-DDM is ready for use, the green Activity LED lights and the
amber Fault LED is off.
v If the amber Fault LED lights and is not flashing, remove the E-DDM from the
unit and wait 70 seconds; then, install the E-DDM again.
8. Use the DS Storage Manager subsystem management window to verify that the
E-DDM is shown in the Storage Subsystem Management window.

Replacing multiple E-DDMs

This section provides guidelines for upgrading the E-DDMs in the storage
expansion enclosure. Read the software documentation and this entire section to
determine whether you should use this procedure, use a modified version of this
procedure, or use a different procedure that is provided by your operating system.
Note: Instructions that are provided with your software should supersede anything
stated in this document.
Before you begin, ensure that you wear an anti-static wrist strap.
The following are methods for upgrading E-DDMs:
v Replacing all the E-DDMs at the same time
This method requires that you back up the data on the affected E-DDMs and
then turn off the EXP520 and the DS5000 storage subsystem.
Attention: Turn off the DS5000 storage subsystem before you turn off the
EXP520.
After replacing all the E-DDMs, you must reconfigure the new E-DDMs and
restore data from backup. See the procedure in Replacing all E-DDMs at the
same time on page 74.
This is the safest way to exchange E-DDMs without losing data. However, this
method might take a long time to complete because of the backup,
reconfiguration, and restoration processes. In addition, other users are not able
to use the storage subsystem (or any storage expansion enclosures attached to
the storage subsystem) until you finish the procedure. You must use this method
on RAID 0 logical drives.
v Replacing the E-DDMs one at a time
In this method, you manually fail each E-DDM, replace it, and wait for the system
to restore data to the new E-DDM before installing the next E-DDM. After you
install the new E-DDMs, you can configure them to make the additional E-DDM
space available. See the procedure in Replacing the drives one at a time on
page 76.
Using this method, you can replace the E-DDMs while the EXP520 and the
DS5000 are running, eliminating the down time that is required if you replace all
of them at once. However, this method is more risky because you can lose data
if the drive restoration or storage subsystem reconfiguration process fails. In
addition, the reconstruction process might take a long time. This method works
only on redundant logical drives (RAID 1, 3, 5, or 6). You cannot use this method
with any drives containing RAID 0 logical drives.

Chapter 5. Installing and replacing components

73

Consider backing up your data if you use this method. This safeguards your data
if the restoration and reconfiguration process fails or the new E-DDM
malfunctions.
The method you use depends on the following considerations:
v Which method most closely matches the recommended drive upgrade procedure
that is provided in the operating system or the storage-management software
documentation.
v Which RAID level is used on the affected drives. (RAID 0 requires you to replace
all the drives at the same time.)
v How much downtime is acceptable as you swap the E-DDMs.
v The number of E-DDMs in an array. Replacing E-DDMs one at a time is better
suited for arrays consisting of 3 to 5 E-DDMs. If you have more than 10 E-DDMs,
consider replacing all of them at the same time.
v How much risk of losing data is acceptable. Because the array will be in a
degraded state during the RAID array reconstruction and copyback process as
result of replacing an E-DDM in the array, any new E-DDM failure will cause the
array to fail (causing a loss of data availability and even a loss of data). The
duration of the reconstruction and copyback process can be quite long,
depending on the size of the RAID array.
v How extensive are the changes to the data while the array is in a degraded state
during the RAID array reconstruction and copyback process as result of replacing
an E-DDM in the array. The more extensive the data changes, the more work
that will need to be performed to restore the data in the event that the array
failed because of an additional E-DDM failed while the array is in degraded state.

Replacing all E-DDMs at the same time

Use this procedure to replace all E-DDMs at the same time. You must use this
method if you are upgrading E-DDMs containing RAID 0 logical drives. All the data
currently on the E-DDMs is lost when you replace them; therefore, you must back
up all data that is currently on the E-DDMs. This procedure also requires you to
turn off the EXP520 and the DS5000, which makes the storage subsystem (and any
attached storage expansion enclosures) inaccessible to other users.
To replace all the E-DDMs at the same time, perform the following steps:
1. Read the following information:
v The information in Replacing multiple E-DDMs on page 73, particularly the
paragraphs that discuss the differences between the two possible upgrade
procedures
v The information in your software documentation regarding E-DDM upgrades
and installation
v The documentation that comes with the new E-DDMs
Read all precautionary notes, kit instructions, and other information. Kit
instructions often contain the most current information regarding the
E-DDMs and their installation, plus upgrade or servicing procedures.
Compare the kit instructions with this procedure to determine if you need to
modify this procedure.
2. Use the DS Storage Manager software to check the status of the DS5000.
Correct any problems that are reported. Upgrade the storage subsystem
controller to the level that supports the new E-DDMs, if required.
3. Perform a complete backup of the E-DDMs that you are replacing.
You need the backup to restore data on the E-DDMs later in this procedure.

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Attention: When you handle static-sensitive devices, take precautions to

avoid damage from static electricity. For details about handling static-sensitive
devices, see Handling static-sensitive devices on page 22.
4. Unpack the new E-DDMs.
Set the E-DDMs on a dry, level surface away from magnetic fields. Save the
packing material and documentation in case you need to return them.
5. Perform the following steps:
a. Stop all I/O activity to the storage subsystem and attached storage
expansion enclosures. Make sure of the following:
1) All of the green Drive activity LEDs on the front of the storage
subsystem (and on all attached EXP520s) are not flashing.
2) The green Cache active LEDs are off. Refer to the IBM System
Storage DS5100 and DS5300 Storage Subsystem Installation, User's,
and Maintenance Guide for the location of the Cache active LEDs.
b. If applicable, use the operating system software to disconnect the storage
subsystem logical drives from the host before you power off the storage
subsystem.
Attention: To turn off all power to the storage subsystem, you must turn off
both power-supply switches and disconnect both power cords. Use the
procedure in step 6 for the proper shutdown sequence.
6. Turn off the power to each device based on the following shutdown sequence:
a. Turn off power to the host before you turn off power to the storage
subsystem. If the host must stay powered on to support an existing
network, see the operating system documentation for information about
disconnecting the storage subsystem logical drives from the host before
the storage subsystem is powered off.
b. Turn off power to the storage subsystem before you turn off power to the
EXP520. Turn off both power supply switches on the back of the storage
subsystem.
Statement 5:

CAUTION:
The power control button on the device and the power switch on the
power supply do not turn off the electrical current supplied to the
device. The device also might have more than one power cord. To
remove all electrical current from the device, ensure that all power
cords are disconnected from the power source.

2
1
c. Turn off power to other supporting devices (for example, management
stations, fibre-channel switches, or Ethernet switches).

Chapter 5. Installing and replacing components

75

7. Use the procedures in Replacing hot-swap hard disk drives on page 72 to

remove the E-DDMs that you want to replace. Use the procedures in Installing
hot-swap hard disk drives on page 70 to install the new E-DDMs into the
EXP520.
8. After you install all the new E-DDMs, check the system documentation for the
hardware devices that you intend to power on, and then determine the proper
startup sequence. Use the following power-on sequence, where applicable:
a. Turn on the power to the supporting devices (for example, Ethernet
switches and management stations) before you turn off power to the
storage subsystem.
b. You must turn on the storage expansion enclosures before the storage
subsystem. The controllers might not recognize the correct configuration if
the drives are powered up after the storage subsystem. For instructions on
powering up the storage subsystem, see the storage subsystem
documentation.
c. Turn on the power to the storage subsystem; then restart or turn on the
power to the host.
9. Turn on the power to each device, based on the power-on sequence in step 8.
To turn on power to the storage subsystem and the EXP520s, turn on the
power-supply switches on the back of the storage subsystem. You must turn
on both power-supply switches to take advantage of the redundant power
supplies.
10. Check the green Drive activity LEDs and the amber Drive fault LEDs above
the new drive FRUs.
Make sure that the Drive activity LEDs are on and the Drive fault LEDs are off.
Note: The Drive fault LEDs might flash intermittently while the E-DDMs spin
up.
v If the Drive activity LED is off, the E-DDM FRU might not be installed
correctly. Remove the E-DDM FRU, wait 30 seconds, and then reinstall it.
v If the Drive fault LED stays on or the Drive activity LED stays off, the new
E-DDM might be faulty. See the DS Storage Manager software for problem
determination.
11. Use the DS Storage Manager software to configure the new E-DDMs. See the
DS Storage Manager software online Help for detailed instructions.
12. Restore the data from backup to all the E-DDMs.

Replacing the drives one at a time

Use this procedure to replace all the drives one at a time. You cannot use this
procedure on RAID 0 logical drives (use the procedure in Replacing all E-DDMs at
the same time on page 74).
Note: If your storage subsystem has hot spares assigned, you might want to
unassign the hot spares while you perform this procedure. If you do not,
reconstruction might start on the hot spare before you insert the new drive.
The data on the new E-DDM is still rebuilt, but the process takes longer for
each E-DDM. Remember to reassign the hot spares when you are finished
with this procedure.
Attention: After you remove a E-DDM FRU, wait 70 seconds before replacing or
reseating it to allow it to properly spin down. Failure to do so may cause undesired
events.

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To replace the E-DDMs one at a time, perform the following steps:

1. Read the following information:
v Replacing multiple E-DDMs on page 73, particularly the paragraphs that
discuss the differences between the two possible upgrade procedures
v Your software documentation regarding drive upgrades and installation
v The documentation that comes with the new drives
Read all precautionary notes, kit instructions, and other information. Kit
instructions often contain the most current information regarding the drives
and their installation, plus upgrade or servicing procedures. Compare the kit
instructions with this procedure to determine if you need to modify this
procedure.
2. Use the DS Storage Manager software to check the status of the unit. Correct
any problems that are reported. Upgrade the storage subsystem controller to
the level that supports the new E-DDMs, if required.
3. Back up the data in the arrays and logical drives that are configured using the
E-DDMs that you are replacing.
Attention: When you handle static-sensitive devices, take precautions to
avoid damage from static electricity. For details about handling static-sensitive
devices, see Handling static-sensitive devices on page 22.
4. Unpack the new E-DDMs.
Set the E-DDMs on a dry, level surface away from magnetic fields. Save the
packing material and documentation in case you need to return them.
5. Use the DS Storage Manager software to ensure that the array that was
defined using these E-DDMs is in optimal (not degraded) state before manually
failing the first E-DDM you want to replace. If the array is in degraded state,
use the recovery procedures to bring the array into the optimal state.
Make sure of the following:
v You fail only one E-DDM.
v The software status display shows a failed status for the appropriate
E-DDM.
v The amber Drive fault LED (on the front bezel below the E-DDM) is on.
Attention: Removing the wrong E-DDM can cause data loss. Make sure that
you remove only the failed E-DDM FRU. The Drive fault LED below the failed
E-DDM FRU should be on.
If you remove an active E-DDM accidentally, wait at least 30 seconds and then
reinstall it. Because you failed two E-DDMs in a RAID array, the array might be
marked failed by the controller. This array will not be available to the host for
I/O. See the DS Storage Manager software for further recovery instructions. Do
not attempt to replace any E-DDMs until the array is brought back to optimal
state.
6. Use the procedures in Replacing hot-swap hard disk drives on page 72 to
remove the failed drive. Use the procedures in Installing hot-swap hard disk
drives on page 70 to install the new E-DDMs into the EXP520.
The new E-DDM automatically reconstructs the data after you install it in the
drive slot.
During data reconstruction, the amber Drive fault LED might come on for a few
minutes, then turn off when the green Drive activity LED begins flashing. A
flashing Drive activity LED indicates that data reconstruction is in progress.

Chapter 5. Installing and replacing components

77

Note: If your storage subsystem has active hot spares, data might not start
copying to the new E-DDM until the data is reconstructed on the hot
spare. This increases the time that is required to complete the
procedure.
7. Check the green Drive activity LED and the amber Drive fault LED above the
new E-DDM FRUs.
Make sure that the Drive activity LEDs are on and the Drive fault LEDs are off.
Note: The Drive fault LEDs might flash intermittently while the E-DDMs spin
up.
v If the Drive activity LED is off, the E-DDM FRU might not be installed
correctly. Remove the E-DDM FRU, wait 30 seconds, and then reinstall it.
v If the Drive fault LED stays on or the Drive activity LED stays off, the new
E-DDM might be faulty. See the DS Storage Manager software for problem
determination.
8. Use the DS Storage Manager software to monitor the status of the new
E-DDM and the progress of the data reconstruction. Wait for data
reconstruction to finish. (The Drive activity LED stops flashing.)
Note: The Drive activity LED will continue to flash after reconstruction is
finished if there is I/O activity to that E-DDM. In that case, use the host
software to determine if the data reconstruction is finished.
9. When reconstruction is finished on the new E-DDM, repeat step 5 on page 77
through step 8 for each additional E-DDM that you want to install.
10. Use the DS Storage Manager software to configure the additional space on the
new E-DDMs.

Replacing a power supply and fan unit

Statement 5:

CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.

2
1
CAUTION:
Disconnect the power cord before replacing the power supply and fan unit.
The power supply and fan unit is a component that includes both a 600-W power
supply unit and two fans. The power supply and fan units provide power and
cooling for the EXP520. The power supply and fan units are customer replaceable

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units (FRUs) and do not require preventive maintenance. Use only the supported
power supply and fan units for your specific storage subsystem.
Each power supply and fan unit has a built-in sensor that detects the following
conditions:
v Over-voltage
v Over-current
v Overheated power supply
If any of these conditions occurs, one or both power supplies will shut down. If the
power remains off after the condition that causes it to go off, make sure that the
environment is optimal (no overheating has occurred, all electrical outlets are
working, and so on). For more information, see Restoring power after an
unexpected shutdown on page 60.
The storage subsystem cooling system consists of two fans in each of the two
power supply and fan unit FRUs. The power supply and fan units circulate air from
the front to the back of the unit.
If both power supply and fan units fail, or if the power supply and fan units cannot
maintain an internal temperature below 68 C (154 F), the power supply and fan
units in the unit will automatically shut down (an over-temperature condition). If this
occurs, you must cool the unit and restart it. See Restoring power after an
unexpected shutdown on page 60.
Attention: The fans in the power supply and fan units draw in fresh air and force
out hot air. The power supply and fan units are hot-swappable and redundant;
however, if the fans in one power supply and fan unit fail, you must replace the
entire failed power supply and fan unit within 72 hours to maintain redundancy and
optimum cooling. Do not remove the failed power-supply fan unit until you have the
replacement power supply and fan unit. When you do remove the failed power
supply and fan unit, be sure to install the second power supply and fan unit within
10 minutes to prevent any overheating due to the interruption to the air flow that
cools the storage expansion enclosure.
Do not run the storage subsystem without adequate ventilation and cooling,
because it might cause damage to the internal components and circuitry.
Before you begin, ensure that you wear an anti-static wrist strap.
Use the following procedure to replace an ac power supply and fan unit. Figure 36
on page 82 illustrates removing and inserting a unit.
Attention: Potential damage to a component - To prevent damage from
overheating, replace a failed power supply and fan unit FRU within 15 minutes of
removal. If replacing it will take longer than 15 minutes, stop all I/O activity to the
storage expansion enclosure and turn off the power until you complete the
replacement.
Statement 8:

Chapter 5. Installing and replacing components

79

CAUTION:
Never remove the cover on a power supply and fan unit or any part that has
the following label attached.

Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
1. If needed, use the DS Storage Manager client software to print a storage
system profile.
2. Did the Recovery Guru direct you to replace a failed power supply and fan
unit?
v Yes - Go to step 3.
v No - Run the Recovery Guru to identify the failed component, and then go
to step 3.
3. Put on antistatic protection.
4. Unpack the new power supply and fan unit. Save all packing material in case
you need to return the failed power supply and fan unit FRU.
Note: The new power supply and fan unit FRU comes with an instruction
sheet and label sheet. The instruction sheet provides instructions on
placing the appropriate labels on the power supply and fan unit FRU to
mark the LEDs correctly. The label sheet contains the peel-off labels
that you actually place on the power supply and fan unit FRU.
5. Using the information provided on the instruction sheet, place the labels on the
power supply and fan unit FRU to correctly mark the LEDs.
6. Turn off the power switch on the new unit.
7. Check the Fault LED to locate the failed power supply and fan unit. If a fault is
detected, the amber Fault LED is on.
8. Verify that the Service Action Allowed LED is on. Do not remove the power
supply and fan unit if the LED is off. For more information on the Service
Action Allowed LED, see Service Action Allowed Status LED on page 65.
Statement 1:

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DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be
attached to this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water,
or structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration
procedures.
v Connect and disconnect cables as described in the following table
when installing, moving, or opening covers on this product or
attached devices.

To Connect:

To Disconnect:

1. Turn everything OFF.

1. Turn everything OFF.

2. First, attach all cables to devices.

2. First, remove power cords from outlet.

3. Attach signal cables to connectors.

3. Remove signal cables from connectors.

4. Attach power cords to outlet.

4. Remove all cables from devices.

5. Turn device ON.

9. Turn off the power switch, and unplug the power cord from the failed power
supply and fan unit.
10. Squeeze the latch and pull the lever open 90 (so that the lever is horizontal)
to release the power supply and fan unit from the latch. The latch is a coral
colored tab on the lever.
11. Slowly pull the lever away from the chassis to remove the power supply and
fan unit, as shown in Figure 36 on page 82.
Note: The lever rotates upward or downward 90, depending on whether the
power supply and fan unit you are removing is in the right or left power
supply and fan unit bay.
12. Slide the new unit into the empty slot. As you slide the power supply and fan
unit into the empty slot, make sure the guide pins on the side of the power
supply and fan unit fit into the notches. After the guide pins fit into the notches
and power supply and fan unit fits snugly into the slot, push the lever
downward or upward 90 to fully latch the power supply and fan unit into place,
depending on whether you are inserting the power supply and fan unit into the
right or left power supply and fan unit bay. Then gently push the front of the
power supply and fan unit to ensure that it is fully seated.
Chapter 5. Installing and replacing components

81

Attention: The left and right power supply and fan units are seated in the
EXP520 chassis in opposite orientations. If you cannot fully insert the power
supply and fan unit into the power supply and fan unit bay, flip it 180 and
reinsert it. Make sure that the levers lock into place in the storage expansion
enclosure chassis.
13. Plug in the power cord and turn on the power.
14. Check the Power and Fault LEDs on the new unit.

Lever

Figure 36. Replacing a power supply and fan unit

15. Based on the status of the Power and Fault LEDs, choose one of the following
steps:
v Fault LED is on and power LEDs are off - The new unit might be installed
incorrectly. The power supply and fan unit switch may not be turned on. The
power cord plug may not be fully inserted into the power outlet or the power
supply and fan unit ac socket. There is not any power to the outlet that the
power supply and fan unit is connected to. The power cord may be faulty.
Go to step 15.
16. Perform the following task or task(s) to resolve the problem:
v Ensure that the power switch is turned to the on position.
v Ensure that there is power at the outlet and no circuit breaker has tripped.
v Ensure that the power cord is working and fully seated into the electrical
outlet and the power supply and fan unit socket.
v Reinstall the power supply and fan unit.

17.
18.
19.

20.

82

If the above tasks do not resolve the problem, contact IBM Customer and
Technical Support.
Complete any remaining Recovery Guru procedures, if needed.
Check the status of each storage expansion enclosure in the storage
subsystem.
Do any components have a Needs Attention LED?
v Yes - Select the Recovery Guru toolbar button in the Subsystem
Management Window and complete the recovery procedure. If a problem is
still indicated, contact IBM Customer and Technical Support.
v No - Go to step 20.
Create, save, and print a new storage subsystem profile.

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Replacing an Environmental Service Module (ESM)

This section describes the removal and replacement procedure for a failed hot-swap
ESM. Always verify the FRU part number of the replacement ESM to verify that it is
compatible with the existing ESM in the EXP520 chassis. Inserting non-compatible
ESM FRU may cause lost of data availability.
The EXP520 storage expansion enclosures support the ESM auto code
synchronization functionality. When a new ESM is installed into an existing storage
expansion enclosure in a DS5000 storage subsystem that supports ESM auto code
synchronization, firmware is automatically synchronized in the new ESM with the
firmware in the existing ESM. This function requires that the DS5000 storage
subsystem be defined in the Enterprise Management window of the DS Storage
Manager client program installed in a management station. Additionally, the DS
Storage Manager client program must be opened and running, or the IBM DS
Storage Manager Event Monitor service must be running when the new ESM is
inserted.
For instructions to start this service, see the IBM System Storage DS Storage
Manager Version 10 Installation and Host Support Guide for your operating system.
Do not perform to the following steps until you have installed the DS Storage
Manager client program, defined the affected DS5000 storage subsystem in the
Enterprise Management window, and either have the DS Storage Manager client
program running or the Event Monitor service started.
Attention:
v After you remove an ESM, wait at least 70 seconds before reseating or replacing
the ESM so that the DS5000 storage subsystem controller properly recognizes
that an ESM is removed from the configuration. Failure to do so may cause
undesired events.
v The EXP520 ESM FRU is not the same as the EXP810 ESM FRU. The EXP810
ESM will be locked down when inserted in the EXP520 chassis. Verify that the
ESM FRU PN is correct before replacing an ESM.
Before you begin, ensure that you wear an anti-static wrist strap.
Complete the following steps to remove a failed ESM:
1. Start the DS Storage Manager client program. In the Enterprise Management
window, open the Subsystem Management window for the DS5000 storage
subsystem that includes the EXP520 enclosure that requires the ESM
replacement.
2. Check the DS Storage Manager online help for ESM failure-recovery
procedures. Follow the steps provided in the failure-recovery procedures
before continuing to step 3.
3. Save the DS5000 profile by performing the following steps:
a. In the Subsystem Management menu, select Storage Subsystem View
Profile. The Storage Subsystem Profile window opens.
b. In the Storage Subsystem Profile window, click Save As. The Save Profile
window opens.
c. In the Save Profile window, select or enter the file directory and file name.
Click Save to save the profile. The Save Profile window closes.
Important: Do not store DS5000 profiles in the same location as the
logical drives that are defined on your DS5000 configuration. If you do, and
the logical drives fail, you will lose data.
Chapter 5. Installing and replacing components

83

4.
5.
6.

7.

d. Click Close to close the Storage Subsystem Profile window.

Label each cable to ensure that all cables are properly connected to the new
ESM.
Label the SFP modules when you remove them. You must install the SFP
modules in the same positions on the new ESM.
Remove the SFP modules and the fibre-channel cables from the failed ESM.
Attention: Be careful not to bend the fibre-channel cables at a sharp angle
or pinch them with objects. This can decrease the performance or cause data
loss.
Squeeze the ESM latch. The ESM latch is a coral colored tab on the lever.

8. While squeezing the latch, pull the lever open 90 (so that the lever is
horizontal). Pull the lever away from the chassis to remove the ESM from the
EXP520 midplane, as shown in Figure 37.
Note: The lever rotates upward or downward 90, depending on whether the
ESM you are removing is in the right or left ESM bay.

Notch

Guide pin

Lever

Figure 37. Removing and replacing an Environmental Service Module (ESM)

9. Unpack the new ESM FRU. Save all packing material in case you need to
return the failed ESM FRU.
Note: The new ESM FRU comes with an instruction sheet and label sheet.
The instruction sheet provides instructions on placing the appropriate
labels on the ESM FRU to correctly mark the LEDs and SFP ports. The
label sheet contains the peel-off labels that you actually place on the
ESM FRU.
10. Using the information provided on the instruction sheet, place the labels on the
ESM FRU to correctly mark the LEDs and SFP ports.
11. Install the new ESM by sliding it into the empty slot. Be sure that the levers are
pulled straight out as you slide the ESM into the storage expansion enclosure.

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12.
13.

14.

15.

As you slide the ESM into the empty slot, make sure the guide pins on the
side of the ESM fit into the notches on the sides of the ESM bay. After the
guide pins fit into the notches and ESM fits snugly into the bay, push the lever
upward or downward 90 to fully latch the ESM into place, depending on
whether you are inserting the ESM into the right or left ESM bay.
Attention: The left and right ESMs are seated in the EXP520 chassis in
opposite orientations. If you cannot fully insert the ESM into the ESM bay, flip it
180 and reinsert it. Make sure that the levers lock into place in the storage
expansion enclosure chassis.
Reinsert the SFP modules and reconnect the fibre-channel cables to their
original locations.
Check the Power and Fault LEDs on the new ESM for the following:
v If the Power LED is off, the ESM might not be inserted correctly.
v If the Fault LED is lit, if the Power LED is off, or if any other Fault LEDs are
lit, see Solving problems on page 93 or call IBM Support.
Check the input and output bypass LEDs at both ends of the reconnected
cables. If the input and output bypass LEDs are lit, reconnect the cables and
SFP modules.
Use the DS Storage Manager Client to open a Subsystem Management
window to the DS5000 on which the EXP520 ESM was replaced. Click on the
Recovery Guru or the Environment Status icon of the drive expansion
enclosure on which you replaced the ESM.
If there is an ESM firmware mismatch, wait up to 15 minutes for the DS5000
Client program to perform ESM code synchronization.
Note: The ESM firmware download will take up to 5 minutes in typical
workload condition.
If there is no ESM firmware mismatch, the upgrade process is complete.

16. If there is an ESM firmware mismatch, you must make corrections to match
the ESM firmware by using the ESM firmware download function in the DS
Storage Manager Client Subsystem Management window.

Replacing an SFP module

The speed of the SFP module determines the maximum operating speed of the
fibre channel port in which the SFP is installed. For example, a 2-Gbps SFP that is
plugged into a 4-Gbps-capable port will limit the speed of that port to a maximum of
2 Gbps.
Attention:
v Refer to the FRU option P/N on the SFP to identify the maximum operating
speed of the SFP and to request the correct FRU replacement.
v The EXP520 is not supported at 2 Gbps data rate operation attached to the
DS5000; therefore, 2 Gbps SFPs are not supported in the EXP520.
Before you begin, ensure that you wear an anti-static wrist strap.
Use the following procedure to replace a Small Form-factor Pluggable (SFP)
module on the storage expansion enclosure. The SFP module shown in this
procedure might look different from those you are using, but the difference will not
affect functionality. Figure 38 on page 86 illustrates installing an SFP module.

Chapter 5. Installing and replacing components

85

Electrostatic discharge can damage sensitive components. To prevent electrostatic

discharge damage to the storage expansion enclosure, use proper antistatic
protection when handling components.
1. Use the DS Storage Manager client software to print a new storage subsystem
profile.
2. Using the Recovery Guru, identify the failed component that needs to be
replaced.
3. Check the Fault LEDs to locate the failed SFP module. If a fault is detected,
the amber Fault LED is on.
Attention: Potential loss of data access - To prevent loss of access to
data, remove only the SFP module that has a failed status in the storage
management software and has Port Bypass LED lit.
4. Put on antistatic protection.
5. Unpack the new SFP module. Verify that it is the same type of module you are
replacing. If it is not, contact IBM Customer and Technical Support.
Attention:
v The EXP520 is not supported at 2 Gbps data rate operation attached to the
DS5000; therefore, 2 Gbps SFPs are not supported in the EXP520.
v The speed of the SFP module determines the maximum operating speed of
the fibre channel port in which the SFP is installed. For example, a 2-Gbps
SFP that is plugged into a 4-Gbps-capable port will limit the speed of that
port to a maximum of 2 Gbps.
v Handle and install fibre-optic cables properly to avoid degraded performance
or loss of communications with devices. For specific handling guidelines,
see Handling fibre-optic cables on page 36.
6. Disconnect the interface cables from the SFP module.
7. Remove the failed SFP module from the controller.
8. Install the new SFP module into the controller.
9. Reconnect the interface cable.
ESM Fault Light
ESM
SFP
Transceiver

Fiber-optic cable
(Host interface cable)

Figure 38. Replacing an SFP module

10. Check the Bypass and Fault LEDs for the new SFP module.
11. Based on the status of the Bypass and Fault LEDs, choose one of the
following steps:

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IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

v Bypass LED or Fault LED is on - Reinstall the SFP module and cables,
and verify that the SFP module and cables are securely connected. Use the
fibre channel loopback and the LC-LC connector to perform path diagnostics
to ensure that the FC cable is good and the SFP on the other end of the
fibre channel connection is working properly. When finished, go to step 12.
v Bypass LED and Fault LED are off - Go to step 12.
12. Is the problem corrected?
v Yes - Go to step 13.
v No - Contact IBM Support.
13. Complete any remaining Recovery Guru procedures, if needed.
14. Use the DS Storage Manager Subsystem Management window to check the
status the status of all components in the storage subsystem.
15. Remove the antistatic protection.
16. Does any component have a Needs Attention status?
v Yes - Select the Recovery Guru toolbar button in the Subsystem
Management window, and complete the recovery procedure. If the problem
persists, contact IBM Support.
v No - Go to step 17.
17. Use the DS Storage Manager client software to print a new storage subsystem
profile.

Replacing a midplane
Attention: Observe handling static-sensitive device precautions stated in
Handling static-sensitive devices on page 22 when removing components.
Before you begin, ensure that you wear an anti-static wrist strap.
Perform the following steps to replace a midplane:
1. Complete the power-off sequence described in Turning off the EXP520 on
page 57 ensuring that the DS5000 storage subsystem is turned off before any
attached storage expansion enclosures.
Statement 5:

CAUTION:
The power control button on the device and the power switch on the
power supply do not turn off the electrical current supplied to the device.
The device also might have more than one power cord. To remove all
electrical current from the device, ensure that all power cords are
disconnected from the power source.

2
1

Chapter 5. Installing and replacing components

87

2. Power off the EXP520 storage expansion enclosure that will have its midplane
replaced.
3. Label and remove the power cords from the power supply and fan units of the
EXP520 storage expansion enclosure.
4. Label the fibre channel cables that are attached to the rear of the ESMs.
Labeling the cables simplifies the re-cabling process.
5. Remove the fibre channel cables that are attached to the rear of the ESMs.
6. Remove both ESMs by completing the following steps:
a. Squeeze the ESM latch and pull the lever open 90 (so that the lever is
horizontal) to release the ESM from the latch. The ESM latch is a coral
colored tab on the lever.
Note: The lever rotates upward or downward 90, depending on whether
the ESM you are removing is the right or left ESM FRU.
b. Slowly pull the lever away from the EXP520 chassis to remove the ESM
from the ESM bay, as shown in Figure 37 on page 84. (Remove the ESM
from the chassis and place it on an electrostatic discharge (ESD) protected
surface.)
c. Repeat steps 6a and 6b for the other ESM.
7. Remove both power supply and fan units by completing the following steps:
a. Squeeze the latch and pull the lever open 90 (so that the lever is
horizontal) to release the power supply and fan unit from the latch. The
latch is a coral colored tab on the lever.
b. Slowly pull the lever away from the chassis to remove the power supply
and fan unit, as shown in Figure 36 on page 82. (Remove the power
supply and fan unit from the chassis and place it on ESD protected
surface.)
Note: The lever rotates upward or downward 90, depending on whether
the power supply and fan unit you are removing is in the right or left
power supply and fan unit bay.
c. Repeat steps 7a and 7b for the other power supply and fan unit.
8. Label the Enhanced Disk Drive Module (E-DDM) FRUs so you know their
physical location in the midplane.
9. Remove the E-DDM FRUs and any blank drive FRUs if the storage expansion
enclosure has them. See Replacing hot-swap hard disk drives on page 72 for
instructions. Place E-DDMs on ESD protected surface.
Attention: Do not stack E-DDM FRUs on top of each other. Protect the
E-DDM FRUs from vibrations or sudden shocks.
10. Use a #1 Phillips screwdriver to loosen the four front cage frame screws on
the midplane, as shown in Figure 39 on page 89.

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Front cage frame screws

810midpl

Front cage frame screws

Figure 39. Front cage frame screw locations

11. On the back of the EXP520, remove the four Phillips screws (two screws on
each side) that hold the sides of the EXP520 chassis to the sides of the rails.
12. On the front of the EXP520, remove the four M5 screws (two screws on each
side) on the EXP520 chassis that hold the EXP520 to the rails.
Attention: The unit must be removed from the rack and placed on a level
ESD protected surface before servicing it.
Statement 4:

18 kg (39.7 lb)

32 kg (70.5 lb)

55 kg (121.2 lb)

CAUTION:
Use safe practices when lifting.
13. Pull the chassis outward from the front of the rack and remove from the rack.
Place it on a level surface. Look for a row of three Phillips screws on top of the
chassis and a row of four Phillips screws on the bottom of the chassis, as
shown in Figure 40 on page 90. Remove the seven Phillips screws using the
#1 Phillips screwdriver. Save these screws.

Chapter 5. Installing and replacing components

89

Screws

ds470096

Screws

Figure 40. Screws holding the top and bottom sides of the chassis to the cage frame

14. Grasp the blue handle in the center of the front cage frame and pull it outward
to slide the front cage frame out approximately two inches. Grab the two sides
of the front cage frame and remove it from the chassis.
Note: The front cage frame might be tightly secured in the chassis. IBM
recommends mounting the EXP520 chassis back in the rack using the
four M5 screws to hold the EXP520 chassis in place while you pull on
the blue handle to separate the front cage frame from the chassis.
Remove the EXP520 chassis from the rack and place it on a level
surface after you remove the failed front cage frame for the next step.
15. Unpack the new front cage frame with the midplane. Save the packaging
materials in case you need to return it.
16. Insert the new front cage plane/midplane by aligning it with the EXP520 front
opening and slowly sliding it into the EXP520 chassis. Make sure that the front
cage frame EMC gaskets do not snag between the frame and chassis.
17. Tighten the four front cage frame screws. See Figure 39 on page 89.
18. Install the seven Phillips screws (three on top and four on bottom) that hold the
front cage frame to the EXP520 chassis that you removed in step 13 on page
89, as shown in Figure 40.
19. Push the chassis all the way back into the rail and install the four M5 screws
along the side edges of the EXP520 chassis.
20. Install the four Phillips screws on the back along the sides of the EXP520
chassis that hold the EXP520 to the rails.
21. Insert the E-DDM FRUs. Be sure you insert them in the correct slots. Use the
labels you put on them before you removed them to guide you.
22. Re-insert the ESMs and reconnect the fibre channel cables.
23. Re-insert the power supply and fan units and reconnect the power supply
cords.
24. Power on the EXP520.

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25. Wait at least 3 minutes and then power on the DS5000 storage subsystem.
Verify the status of the configuration using LEDs and the DS Storage Manager
client program.
26. After removing the faulty cage frame with midplane assembly, transpose the
EXP520 serial number, machine type, and model tag from the faulty cage
frame assembly to the Repair Identification (RID) tag on the new cage frame
assembly. The RID tag is important in transferring the serial number, machine
type, and model from the faulty cage frame assembly to the new cage frame
assembly. Ensure that the new RID tag is affixed to the new cage frame
assembly before you dispose of the faulty cage frame with midplane assembly.
This will ensure that the warranty coverage is not interrupted.

Chapter 5. Installing and replacing components

91

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Chapter 6. Hardware maintenance

This chapter contains information to help you solve some of the simpler problems
that you might have with your storage subsystem. It contains the problem indicators
and error messages along with suggested actions to take to resolve the problem.
For instructions on how to obtain service and technical assistance for your storage
subsystem and other IBM products, see Getting information, help, and service on
page xxiii.

General checkout
Use the indicator lights, the diagnostics and test information, the symptom-to-FRU
index, and the connected server HMM to diagnose problems.
The PD maps found in the IBM System Storage DS5000 Problem Determination
Guide provide you with additional diagnostic aids.

Solving problems
This section contains information to help you solve some of the problems you might
have with your storage expansion enclosure. Table 21 on page 94 contains the
problem symptoms and error messages, along with suggested actions to take to
resolve problems.
Always use the DS Storage Manager client to diagnose storage subsystem
problems and component failures and find solutions to problems that have definite
symptoms.
You can use Table 21 on page 94, which contains the problem symptoms and error
messages, along with suggested actions as a guide for troubleshooting problems in
addition to the DS Storage Manager Recovery Guru in the Subsystem Management
window. Do not depend solely Table 21 on page 94 for a FRU replacement
decision.

Copyright IBM Corp. 2009, 2013

93

Table 21. Symptom-to-FRU index

Problem
indicator
Amber LED is lit

94

Component

Possible cause

Possible solutions

Drive FRU
(Drive Fault
LED
Note: The
green Drive
Activity LED
might also be
lit.)

Drive failure

Replace the failed drive.

Note: The amber LED on the
drive might also be lit if the drive
slot has a blank drive tray
inserted in certain ESM firmware
versions.

Drive not certified

Verify that the drive option and

FRU part number is supported by
the DS5020 with an EXP520
storage subsystem. (For FRU
part numbers, see Parts listing
on page 101, or the DS5020
RFAs.)

Controller firmware
is not at the
minimum version to
support the drive.

Upgrade the controller firmware

to the latest version from the IBM
Support web site.

ESM (Fault
LED)

ESM failure

Replace the ESM. See your

controller documentation for more
information. See Chapter 5,
Installing and replacing
components, on page 65 for
more information.

ESM (Port
Bypass LED)

No incoming signal
detected

Reconnect the SFP modules and

the fibre-channel cables. Verify
the input and output SFP and the
FC loopback and female-female
LC connector. Replace either
input or output SFP modules or
fibre channel cables as
necessary.

Incorrect enclosure
speed setting

When connecting the EXP520 to

the existing operating redundant
drive loop with a different speed
setting, the port goes into bypass
mode because mixing different
speed enclosures within the
same redundant drive
loop/channel is not supported.

ESM failure

If the ESM Fault and Service

Action LEDs are lit, replace the
ESM.

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Table 21. Symptom-to-FRU index (continued)

Problem
indicator
Amber LED is lit
(continued)

Component

Possible cause

Possible solutions

Front panel

General machine
fault

A Fault LED is lit somewhere on

the storage expansion enclosure
(check for Amber LEDs on
FRUs).

Fibre-channel
connection failure

Check that the FRUs are properly

installed. If none of the amber
LEDs are lit on any of the FRUs,
this indicates an SFP module
transmission fault in the storage
expansion enclosure. Replace
the failed SFP module. See the
DS Storage Manager software
documentation for more
information.
Replace the failed power supply,
turn on all power supply
switches, or check the main or
the rack power unit circuit
breaker.

(Global
Summary Fault
LED)

Amber LED is lit

and green LED is
off

Power supply
FRU

Power supply failure

or power switch is
turned off or there is
a power failure.

Amber and green

LEDs are lit

Power supply
FRU

Power supply failure Replace the failed power supply.

Operating
environment is too
(Fault and
Power LEDs lit; hot
SAA lit; Direct
Fan failure
Current Enable
LED is not lit)

Cool down the environment.

Replace the power supply and

fan unit FRU.

Drive FRUs

Drive not certified

Verify that the drive option or

FRU P/N is listed in the support
list for the appropriate DS5000
storage subsystems.
Note: In certain cases, only the
amber LED is lit, and the green
activity LED is not lit. Use the
Recovery Guru to better identify
the cause of the drive failure.

All amber and

green LEDs are
slowly flashing

All drive FRUs

Check for and resolve one of the following situations:

All green LEDs

are off

All FRUs

v EXP520 is not connected to the DS5000

v DS5000 does not have the correct firmware version
Subsystem power is Check that all storage expansion
off
enclosure power cables are
plugged in and the power
switches are on. If applicable,
check that the main circuit
breakers for the rack are
powered on.
ac power failure

Check the main circuit breaker

and ac outlet.

Power supply failure Replace the power supply.

Operating
environment is too
hot

Cool down the environment.

Chapter 6. Hardware maintenance

95

Table 21. Symptom-to-FRU index (continued)

Problem
indicator

Component

Possible cause

Possible solutions

Amber LED is
flashing

Drive FRUs
(Fault LED lit)

Drive identity is in
process

No corrective action needed.

ESM port
bypass

An FC loop
initialization process
(LIP) is being
generated in the
drive loop due to a
faulty component.

Use the Read Link Status

window in the DS Storage
Manager Client Subsystem
Management window and the
storage subsystem event logs to
isolate the faulty component.

ESM SFP port

bypass LED

The enclosure
speed was set to 4
Gbps but the SFP
inserted in the ESM
SFP port does not
operate at 4 Gbps.

Use the Recovery Guru menu

function in the DS Storage
Manager Client Subsystem
Management window to verify the
problem and replace the SFP
with a 4 Gbps SFP.

SFPs are inserted

into unused ESM
ports labeled 2A
and 2B.

Verify the port connections in the

back of the EXP520 and make
corrections (using port 1A and
1B) if required.

One or multiple
FRUs has
intermittent
problems.

Use the Recovery Guru menu

function in the DS Storage
Manager Client Subsystem
Management window and the
DS5000 storage subsystem
Major Event Log to troubleshoot
the problem.

Front panel
(Global
Summary Fault
LED)

96

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Table 21. Symptom-to-FRU index (continued)

Problem
indicator
One or more
green LEDs are
off

Component

Possible cause

Possible solutions

Power supply
FRUs

Power cable is
unplugged or
switches are turned
off

Make sure that the power cable

is plugged in and that the
switches are turned on.

All drive FRUs

The EXP520 is
connected to an
unsupported
DS5000 storage
subsystem.

Verify that the EXP520 is

connected to a supported
DS5000 storage subsystem. Use
the steps Finding controller,
storage expansion enclosure, and
drive information on page 50 to
identify which storage subsystem
is connected. Replace the
incorrect storage subsystem with
a correct one.

The enclosure
speed is not the
same as other
storage expansion
enclosures and
DS5000 storage
subsystem in the
same redundant
drive channel pair.

Verify that all of the storage

expansion enclosures and
DS5000 storage subsystem
enclosure speeds are the same.

Incorrect SFPs are

used such as a 2
Gbps SFP used
when the EXP520
enclosure speed is
set to 4 Gbps.

Verify and replace the SFPs with

the correct speed SFPs.

The EXP520 is not Verify and correct the incorrect

cabled or incorrectly cabling if required.
cabled to other
storage expansion
enclosures or
DS5000 storage
subsystem. For
example, ESM ports
labeled 2A and 2B
were used instead
of ports labeled 1A
and 1B.
Drive FRUs are not
fully inserted in the
drive slots.

Verify that the drives are seated

correctly in the drive slots.
Remove and reinsert the drive
FRUs if required.

Midplane failure

Replace the midplane. Contact

an IBM technical support
representative.

Chapter 6. Hardware maintenance

97

Table 21. Symptom-to-FRU index (continued)

Problem
indicator
One or more
green LEDs are
off (continued)

Component

Possible cause

Possible solutions

Several FRUs

Hardware failure

Replace the affected FRUs. If

this does not correct the problem,
replace the ESMs, followed by
the midplane. Contact an IBM
technical support representative.

The DS5000 was

not powered on, or
all fibre-channel
connections
between the
EXP520 and the
storage subsystem
failed.

Perform one of the following

actions:

Power supply
problem

Make sure that the power cables

are plugged in and that the
power supplies are turned on.

Hardware failure

If any other LEDs are lit, replace

the midplane. Contact an IBM
technical support representative.

Front panel

98

v Power on the storage

subsystem.
v Verify that the fibre-channel
connections between the
EXP520 and the storage
subsystem are made.

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Table 21. Symptom-to-FRU index (continued)

Problem
indicator

Component

Green LED slowly Drive FRUs

flashing one per 2
seconds

Possible cause

Possible solutions

The DS5000 was

not powered on, or
all fibre-channel
connections
between the
EXP520 and the
DS5000 storage
subsystem failed.

Perform one of the following

actions:
v Power on the storage
subsystem.
v Verify that the fibre-channel
connections between the
EXP520 and the storage
subsystem are made.
v Ensure that all the storage
expansion enclosures in the
same redundant drive
loop/channel pair have the
same enclosure speed setting.

Drives are part of

an exported array.
Once the array is
exported, the drives
in the array are
spun down in
preparation for
being removed from
the enclosure.

Using the Subsystem

Management window, verify that
the drives are indeed part of an
exported array. If they are, it is
expected behavior. Remove the
drives from the storage
subsystem as required.
Note: If the drives are removed,
the empty drive slots must be
filled with the blank drive trays or
another drive CRUs to ensure
optimal air flow.

Drives are not

compatible.
Incompatible drives
are spun down
when they are
inserted into the
drive slots.

Using the Subsystem

Management window, verify that
the drives are marked as
non-compatible drives. Replace
the non-compatible drives with
the drive options that are
supported by the storage
subsystem controllers. Refer to
the FRU lists or the storage
subsystem marketing web page.

Failed drives

Using the Subsystem

Management window, verify that
the drives are marked as FAILED
by the storage subsystem.
Replace the failed drive with
appropriate drive CRUs.

Chapter 6. Hardware maintenance

99

Table 21. Symptom-to-FRU index (continued)

Problem
indicator

Component

Intermittent or
Some or all
sporadic power
FRUs
loss to the storage
expansion
enclosure

Possible cause

Possible solutions

Defective ac power
source or
improperly
connected power
cable

Check the ac power source.

Reseat all installed power cables
and power supplies. If applicable,
check the power components
(power units or universal power
supply). Replace defective power
cables.

Power supply failure Check the power supply Fault

LED on the power supply. If the
LED is lit, replace the failed FRU.

Unable to access
drives

Drives and
fibre-channel
loop

Midplane failure

Have the midplane replaced.

Contact an IBM technical support
representative.

Incorrect storage
expansion
enclosure ID
settings

Ensure that the fibre-channel

optical cables are undamaged
and properly connected. Check
the storage expansion enclosure
ID settings.
Note: For information on how to
change the storage expansion
enclosure ID if required, refer to
the online Help in the DS Storage
Manager GUI.

ESM failure

Replace one or both ESMs.

Contact an IBM technical support
representative.

Drive or drives
failed

Replace failed drive or drives.

Drive is not certified Check the DS5000 product Web

site for the correct drive option
P/N or FRU P/N certified for your
DS5000 storage subsystem.
Random errors

Subsystem

Several FRUs
Hard disk drive
not visible in RAID
management
software

100

Midplane failure

Have the midplane replaced.

Contact an IBM technical support
representative.

Drive or drives
failed

Replace failed drive or drives.

FC cable failed

Replace FC cable.

SFP failed

Replace SFP.

ESM failure

Replace ESM.

Midplane failure

Have the midplane replaced.

Contact an IBM technical support
representative.

Incorrect firmware
version

Verify that the DS5000 storage

subsystem has been upgraded to
the correct firmware version.
Refer to Firmware updates on
page 49.

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Parts listing
Figure 41 and the following table provide a parts listing for the EXP520.

Figure 41. EXP520 storage expansion enclosure parts list

Table 22. Parts listing (EXP520 storage expansion enclosure)
Index

EXP520 storage expansion enclosure

FRU P/N

Rail kit

41Y5152

ESM

59Y5276

AC power supply and fan unit FRU, 600 W

59Y5502

Blank drive module

42D3315

NEBS bezel

69Y2775

NEBS filter pack (4)

42D3283

Chapter 6. Hardware maintenance

101

Table 22. Parts listing (EXP520 storage expansion enclosure) (continued)

Index

EXP520 storage expansion enclosure

FRU P/N

3 Gbps SATA, 750 GB HS, 7200 RPM Disk

drive module

43W9715

3 Gbps SATA, 1 TB HS, 7200 RPM Disk drive

module

44X3241

3 Gbps SATA, 2 TB HS, 7200 RPM Disk drive

module

59Y5484

4 Gbps FC, 146 GB/15K Disk drive module

40K6823

4 Gbps FC, 300 GB/15K Disk drive module

44X3231

4 Gbps FC, 450 GB/15K Disk drive module

44X3237

4 Gbps FC, 600 GB/15K Disk drive module

59Y5336

4 Gbps FC, 146.8 GB/15K Disk drive module,

full disk encryption

44E5638

4 Gbps FC, 300 GB/15K Disk drive module,

full disk encryption

44E5642

4 Gbps FC, 450 GB/15K Disk drive module,

full disk encryption

44E5646

4 Gbps FC, 600 GB/15K Disk drive module,

full disk encryption

59Y5341

E-DDM, 4Gbps FC, Solid State Disk, 300GB

49Y4157

E-DDM, 4Gbps FC, Solid State Disk, 73GB

49Y4156

E-DDM, FC-SAS, 600 GB 10,000 RPM Disk

drive module

81Y2408

E-DDM, FC-SAS, 200 GB Solid State Disk

drive module

81Y2430

E-DDM, FC-SAS, 400 GB Solid State Disk

drive module

81Y2431

E-DDM, FC-SAS, encryption-capable, 600 GB

10,000 RPM Disk drive module

81Y2409

E-DDM, FC-SAS, 300 GB 10,000 RPM Disk

drive module

81Y2406

E-DDM, FC-SAS, 900 GB 10,000 RPM Disk

drive module

81Y2464

E-DDM, FC-SAS, 3 TB 7,200 rpm 3.5 Disk

drive module

81Y2458

DDM Gen 2, FC-SAS, 300 GB 10,000 RPM

drive module

00Y4601

DDM Gen 2, FC-SAS, 600 GB 10,000 RPM

drive module

00Y4602

DDM Gen 2, FC-SAS, 900 GB 10,000 RPM

drive module

00Y4603

Cage frame assembly, midplane

69Y2742

Cable, FRU-1M

39M5699

Cable, FRU-5M

39M5700

Cable, FRU-25M

39M5701

SFP LC (shortwave) 4 Gbps

81Y9920

102

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Table 22. Parts listing (EXP520 storage expansion enclosure) (continued)

Index

EXP520 storage expansion enclosure

FRU P/N

SFP LC (shortwave) 8 Gbps

49Y4123

AC power cord, 2.8M

39M5081

AC power cord jumper

39M5377

Determining basic information of drive FRUs

IBM might ship drive FRUs of higher capacity than that of the drive FRUs they
replace. These new drives are programmed in manufacturing to give the same
capacity as the drive FRUs being replaced.
The new drive FRUs have different model IDs than the ones printed on the drive
manufacturer label. You can determine the model ID and other information of these
drives by referring to one of the following windows of the DS Storage Manager
software:
v Properties pane in the Hardware tab of the Subsystem Management window
v Storage Subsystem Profile window
You can also use the IBM hologram label to determine the drive capacity and the
drive FRU part number. A sample IBM hologram label is shown in the following
figure.
Refer to the drive
properties given here.

dcsi0035

Do not refer to the

drive properties
given here.

Figure 42. An IBM hologram label example

Chapter 6. Hardware maintenance

103

104

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Appendix A. Records
Whenever you add options to your storage expansion enclosure, be sure to update
the information in this appendix. Accurate, up-to-date records make it easier to add
other options and provide needed data whenever you contact your IBM technical
support representative.

Identification numbers
Record and retain the following information.
Product name:

IBM System Storage EXP520 Storage Expansion

Enclosure

Machine type:
Model number:
Serial number:

1814
52A

The serial number is located on the bottom inside surface at the rear and on the
bottom right at the front of the EXP520.

Copyright IBM Corp. 2009, 2013

105

Storage subsystem and controller information record

Table 23 provides a data sheet for recording storage subsystem names,
management types, Ethernet hardware addresses, and IP addresses. Make a copy
of this table and complete the information for your storage subsystems and
controllers. Use the information to set up the BOOTP table for the network server
and the host or Domain Name System (DNS) table. The information is also helpful
if you add storage subsystems after initial installation. Refer to your DS Storage
Manager documentation for detailed instructions about how to obtain the
information. For a sample information record, see Table 24 on page 107.
Table 23. Storage subsystem and controller information record
Storage
subsystem
name

106

Management
method

Controllers-Ethernet and IP
addresses, and host name

Host-IP address
and host name

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Sample information record

Table 24 shows a sample information record. This network contains storage
subsystems that are managed by using both the direct-management and
host-agent-management method.
Table 24. Sample information record
Storage
Management
subsystem name method

Controllers-Ethernet and IP
addresses, and host name
Controller A

Finance

Direct

Host-IP address
and host name

Controller B

Hardware
Hardware
Ethernet address Ethernet address
= 00a0b8020420 = 00a0b80000d8
IP address =
192.168.128.101

IP address =
192.168.128.102

Host = Denver_a Host = Denver_b

Engineering

Host-agent

IP address =
192.168.2.22
Host = Atlanta

Appendix A. Records

107

Installed device records

Use the following table to record the number of the hard disk drives that you
replaced and the corresponding bay number.
Attention: If you replace a hard disk drive in the wrong drive bay it might cause a
loss of data.
Table 25. Hard disk drive record
Bay Number Hard disk drive serial number

108

Replaced hard disk drive serial

number

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Appendix B. Rack mounting template

This appendix provides duplicate copies of the rack mounting templates. If you want
to tear out the templates from this document for easier use, use these copies rather
than those provided in Installing the support rails on page 24.
Use the following templates (Figure 43 on page 110 and Figure 44 on page 111) to
identify the proper locations for inserting M5 screws when mounting the support
rails and EXP520 to a rack. The locations for the M5 screws are highlighted in the
templates.
The EXP520 is 3 U high. Align the template with the rack at a U boundary. U
boundaries are shown as horizontal dashed lines in the rack mounting templates.
Note: The mounting holes that are shown in the following templates are square.
The holes in your rack might be round or square.

Copyright IBM Corp. 2009, 2013

109

3U

3U

Install first --->

2U

EXP520
Front
Rack Mounting
Template

Bezel
(Front Left)

Bezel
(Front Right)

Install first --->

<--- Install first

2U

<--- Install first

1U

1U

Install second --->

Rail assembly
(Front Left)

Rail assembly
(Front Right)

0U

Figure 43. Front rack mounting template

110

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

0U

e52i0001

Install second --->

3U

3U

EXP520
REAR
Rack Mounting
Template

2U

2U

Rail mounting guide

1U

1U
Rail assembly
(Rear right)

Printed in the U.S.A

e52i0002

Rail assembly
(Rear Left)

0U

0U

Figure 44. Rear rack mounting template

Appendix B. Rack mounting template

111

112

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Appendix C. Specifications for non-IBM rack installation

The following instructions provide safety requirements and rack specifications for
installing DS5000 storage subsystems and DS5000 storage expansion enclosures
into non-IBM racks.
Note: The information in this section applies to 19inch racks. It is your
responsibility, working with your rack manufacturer, to ensure that the
non-IBM rack chosen meets the safety requirements and specifications listed
in this section.

General safety requirements for IBM products installed in a non-IBM

rack or cabinet
The general safety requirements for IBM products installed in non-IBM racks are:
1. Any product or component that plugs into either an IBM power distribution unit
or mains power (via a power cord), or uses any voltage over 42 V ac or 60 V
dc (considered to be hazardous voltage) must be Safety Certified by a
Nationally Recognized Test Laboratory (NRTL) for the country in which it will
be installed.
Some of the items that require safety certification may include: the rack or
cabinet (if it contains electrical components integral to the rack or cabinet), fan
trays, power distribution unit, uninterruptible power supplies, multi-outlet strips,
or any other products installed in the rack or cabinet that connect to hazardous
voltage.
Examples of OSHA-approved NRTLs for the U.S.:
v UL
v ETL
v CSA (with CSA NRTL or CSA US mark)
Examples of approved NRTLs for Canada:
a. UL (Ulc mark)
b. ETL (ETLc mark)
c. CSA
The European Union requires a CE mark and a Manufacturer's Declaration of
Conformity (DOC).
Certified products should have the NRTL logos or marks somewhere on the
product or product label. However, proof of certification must be made
available to IBM upon request. Proof consists of such items as copies of the
NRTL license or certificate, a CB Certificate, a Letter of Authorization to apply
the NRTL mark, the first few pages of the NRTL certification report, Listing in
an NRTL publication, or a copy of the UL Yellow Card. Proof should contain
the manufacturer's name, product type and model, standard to which it was
certified, the NRTL name or logo, the NRTL file number or license number, and
a list of any Conditions of Acceptance or Deviations. A Manufacturer's
Declaration is not proof of certification by an NRTL.
2. The rack or cabinet must meet all electrical and mechanical safety legal
requirements for the country in which it is installed.
The rack or cabinet must be free of exposed hazards (such as voltages over
60 V dc or 42 V ac, energy over 240 VA, sharp edges, mechanical pinch
points, or hot surfaces).
Copyright IBM Corp. 2009, 2013

113

3. There must be an accessible and unambiguous disconnect device for each

product in the rack, including any power distribution unit.
A disconnect device may consist of either the plug on the power cord (if the
power cord is no longer than 1.8 m (6 ft.)), the appliance inlet receptacle (if the
power cord is of a detachable type), or a power on/off switch, or an
Emergency Power Off switch on the rack, provided all power is removed from
the rack or product by the disconnect device.
If the rack/or cabinet has electrical components (such as fan trays or lights),
the rack must have an accessible and unambiguous disconnect device.
4. The rack or cabinet, power distribution unit and multi-outlet strips, and products
installed in the rack or cabinet must all be properly grounded to the customer
facility ground.
There must be no more than 0.1 Ohms between the ground pin of the power
distribution unit or rack plug and any touchable metal or conductive surface on
the rack and on the products installed in the rack. Grounding method must
comply with applicable country's electric code (such as NEC or CEC). Ground
continuity can be verified by your IBM service personnel, after the installation
is completed, and should be verified prior to the first service activity.
5. The voltage rating of the power distribution unit and multi-outlet strips must be
compatible with the products plugged into them.
The power distribution unit or multi-outlet strips current and power ratings are
rated at 80 percent of the building supply circuit (as required by the National
Electrical Code and the Canadian Electrical Code). The total load connected to
the power distribution unit must be less than the rating of the power distribution
unit. For example, a power distribution unit with a 30 A connection will be rated
for a total load of 24 A (30 A x 80 percent). Therefore, the sum of all
equipment connected to the power distribution unit in this example must be
lower than the 24 A rating.
If an uninterruptible power supply is installed, it must meet all the above
electrical safety requirements as described for a power distribution unit
(including certification by an NRTL).
6. The rack or cabinet, power distribution unit, uninterruptible power supply,
multi-outlet strips and all products in the rack or cabinet must be installed
according to the manufacturer's instructions, and in accordance with all
national, state or province, and local codes and laws.
The rack or cabinet, power distribution unit, uninterruptible power supply,
multi-outlet strips and all products in the rack or cabinet must be used as
intended by the manufacturer (per manufacturer's product documentation and
marketing literature).
7. All documentation for use and installation of the rack or cabinet, power
distribution unit, uninterruptible power supply, and all products in the rack or
cabinet, including safety information, must be available on-site.
8. If there is more than one source of power in the rack cabinet, there must be
clearly visible safety labels for "Multiple Power Source" (in the languages
required for the country in which the product is installed).
9. If the rack or cabinet or any products installed in the cabinet had safety or
weight labels applied by the manufacturer, they must be intact and translated
into the languages required for the country in which the product is installed.
10. The rack or cabinet configuration must comply with all IBM requirements for
"safe to service" (contact your IBM Installation Planning Representative for
assistance in determining if the environment is safe).

114

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

There must be no unique maintenance procedures or tools required for

service.
11. Elevated service installations, where the product(s) to be serviced are installed
between 1.5 m and 3.7 m (5 ft. and 12 ft.) above the floor, require the
availability of an OSHA- and CSA-approved nonconductive step ladder. If a
ladder is required for service, the customer must supply the OSHA- and CSAapproved nonconductive step ladder (unless other arrangements have been
made with the local IBM Service Branch Office). Products installed over 2.9 m
(9 ft.) above the floor requires a Special Bid to be completed before they can
be serviced by IBM service personnel.
For products not intended for rack-mounting to be serviced by IBM, the
products and parts that will be replaced as part of that service must not weigh
over 11.4 kg (25 lb). (Contact your Installation Planning Representative if in
doubt).
12. There must not be any special education or training required for safe servicing
of any of the product(s) installed in the racks. (Contact your Installation
Planning Representative if in doubt).

Rack specifications
When installing a DS5000 storage subsystem or DS5000 storage expansion
enclosure into a non-IBM rack, follow the specifications below.
1. The rack or cabinet must meet the EIA Standard EIA-310-D for 19-inch racks
published August 24, 1992. The EIA-310-D standard specifies internal
dimensions, for example, the width of the rack opening (width of the chassis),
the width of the module mounting flanges, the mounting hole spacing, and the
depth of the mounting flanges. The EIA-310-D standard does not control the
overall external width of the rack. There are no restrictions on the location of
side walls and corner posts relative to the internal mounting space.
The front rack opening must be 451 mm wide + 0.75 mm (17.75 in. + 0.03 in.),
and the rail-mounting holes must be 465 mm + 0.8 mm (18.3 in. + 0.03 in.)
apart on center (horizontal width between vertical columns of holes on the two
front-mounting flanges and on the two rear-mounting flanges).

Appendix C. Specifications for non-IBM rack installation

115

571 mm (22.50 in.)

Back, No Door
203 mm (8.0 in.)

Drawer Rail
Mounting Flanges

719 mm (28.31 in.)

494 mm (19.45 in.)

51 mm (2.01 in)
Front, No Door
nonibm_topview

451 mm (17.46 in.)

494 mm (19.45 in.)

Figure 45. Top View of non-IBM Rack Specifications Dimensions

Top view of non-IBM rack specifications dimensions

The vertical distance between mounting holes must consist of sets of three
holes spaced (from bottom to top) 15.9 mm (0.625 in.), 15.9 mm (0.625 in.), and
12.67 mm (0.5 in.) on center (making each three hole set of vertical hole
spacing 44.45 mm (1.75 in.) apart on center). The front and rear mounting
flanges in the rack or cabinet must be 719 mm (28.3 in.) apart and the internal
width bounded by the mounting flanges at least 494 mm (19.45 in.), for the IBM
Storage System or eServer rails to fit in your rack or cabinet (see Figure 45).

116

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Top Front of Rack

6.75 mm min.

15.9 mm

15.9 mm

15.9 mm

15.9 mm

12.7 mm

12.7 mm

15.9 mm

15.9 mm

15.9 mm

15.9 mm

12.7 mm

12.7 mm

nonibm_topfront

EIA Hole Spacing

6.75 mm min.

450 +/- 0.75 mm

Rack Front Opening
Hole Diameter =
7.1 +/- 0.1 mm

465 +/- 0.8 mm

Rack Mounting Holes Center-to-Center

Figure 46. Rack specifications dimensions, top front view

Hole Diameter =
7.1 +/- 0.1 mm

465 +/- 0.8 mm

Rack Mounting Holes Center-to-Center

12.7 mm

12.7 mm

15.9 mm

15.9 mm

15.9 mm

15.9 mm

12.7 mm

12.7 mm

15.9 mm

15.9 mm

15.9 mm

15.9 mm

6.75 mm min.

6.75 mm min.
Bottom Front
of Rack

nonibm_botview

EIA Hole Spacing

450 +/- 0.75 mm

Rack Front Opening

Figure 47. Rack specifications dimensions, bottom front view

2. The rack or cabinet must be capable of supporting an average load of 15.9 kg

(35 lb.) of product weight per EIA unit.

Appendix C. Specifications for non-IBM rack installation

117

For example, a four EIA drawer will have a maximum drawer weight of 63.6 kg
(140 lb.).
3. AC or dc power drawers need to be support based on equipment purchased for
the rack or cabinet. It is strongly recommended that you use a power
distribution unit that meets the same specifications as each unit already installed
in the rack. Each power distribution unit needs a dedicated power line. Rack or
cabinet power distribution device(s) must meet the drawer power requirements,
as well as that of any additional products that will be connected to the same
power distribution device.
The rack or cabinet power receptacle (power distribution unit, uninterruptible
power supply, or multi-outlet strip) must have a compatible plug type for your
drawer or device. The customer is responsible for ensuring the power
distribution unit is compatible with the rack or cabinet and assumes
responsibility for any and all agency certifications required.
4. The rack or cabinet must be compatible with drawer mounting rails, including a
secure and snug fit of the rail-mounting pins and screws into the rack or cabinet
rail mounting holes. You must use the IBM mounting rails that are shipped with
the IBM product to install it in the rack. The mounting rails that ship with IBM
products have been designed and tested to safely support the product during
operation and service activities as well as to safely support the weight of your
drawer or device. The rails must facilitate service access by allowing the drawer
to be safely extended, if necessary, forwards, backwards, or both.
Note: If the rack or cabinet has square holes on the mounting flanges,
additional hardware may be required.
5. The rack or cabinet must have stabilization feet or brackets installed both in the
front and rear of the rack, or have another means of preventing the rack/cabinet
from tipping while the drawer or device is pulled into its extreme front or rear
service positions.
Examples of some acceptable alternatives: The rack or cabinet may be securely
bolted to the floor, ceiling or walls, or to adjacent racks or cabinets in a long and
heavy row of racks or cabinets.
6. There must be adequate front and rear service clearances (in and around the
rack or cabinet).
The rack or cabinet must have sufficient horizontal width clearance in the front
and rear to allow the drawer to be fully slid into the front and, if applicable, the
rear service access positions (typically this requires 914.4 mm (36 in.) clearance
in both the front and rear).
If present, front and rear doors must be able to open far enough to provide
unrestrained access for service or be easily removable. If doors must be
removed for service, it is the customer's responsibility to remove them prior to
service.
7. The rack or cabinet must provide adequate clearance around the rack drawer.
There must be adequate clearance around the drawer bezel so that it can be
opened and closed, according to the product specifications.
Front or rear doors must also maintain a minimum of 51 mm (2 in.) front, 203
mm (8 in.) rear, door to mounting flange clearance, and 494 mm (19.4 in.) front,
571 mm (22.5 in.) rear, side-to-side clearance for drawer bezels and cables (see
Figure 45 on page 116).
8. The rack or cabinet must provide adequate front-to-back ventilation.
For optimum ventilation, it is recommended the rack or cabinet not have a front
door. If the rack or cabinet has doors, the doors must be fully perforated so that
there is proper front-to-back airflow to maintain the required drawer ambient

118

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

inlet temperature as specified in the server specifications. The perforations

should yield at least 34 percent minimum open area per square inch.

Appendix C. Specifications for non-IBM rack installation

119

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IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Appendix D. Power cords

For your safety, IBM provides a power cord with a grounded attachment plug to use
with this IBM product. To avoid electrical shock, always use the power cord and
plug with a properly grounded outlet.
IBM power cords used in the United States and Canada are listed by Underwriter's
Laboratories (UL) and certified by the Canadian Standards Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified
cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord,
a maximum of 15 feet in length and a parallel blade, grounding-type attachment
plug rated 15 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and
CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT,
three-conductor cord, a maximum of 15 feet in length and a tandem blade,
grounding-type attachment plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set
with a grounding-type attachment plug. The cord set should have the appropriate
safety approvals for the country in which the equipment will be installed.
IBM power cords for a specific country or region are usually available only in that
country or region.
Table 26. IBM power cords
IBM power cord
part number

Feature
code

39Y7931

9800

Copyright IBM Corp. 2009, 2013

Description
Power Cord (125v,
10A, 4.3m)

Used in these countries or

regions
Antigua and Barbuda, Aruba,
Bahamas, Barbados, Belize,
Bermuda, Bolivia, Cayman Islands,
Costa Rica, Columbia, Cuba,
Dominican Republic, Ecuador, El
Salvador, Guam, Guatemala, Haiti,
Honduras, Jamaica, Mexico,
Micronesia (Federal States of),
Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi
Arabia, Thailand, Turks and Caicos
Islands, United States, Venezuela

121

Table 26. IBM power cords (continued)

122

IBM power cord

part number

Feature
code

39Y7917

9820

Power Cord (250v,

10A, 2.8m)

Afghanistan, Albania, Algeria,

Andorra, Angola, Armenia, Austria,
Azerbaijan, Belarus, Belgium,
Benin, Bosnia and Herzegovina,
Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Cape Verde,
Central African Republic, Chad,
Comoros, Congo (Democratic
Republic of), Congo (Republic of),
Cote D'Ivoire (Ivory Coast), Croatia
(Republic of), Czech Rep,
Dahomey, Djibouti, Egypt,
Equatorial Guinea, Eritrea, Estonia,
Ethiopia, Finland, France, French
Guyana, French Polynesia, Gabon,
Georgia, Germany, Greece,
Guadeloupe, Guinea, Guinea
Bissau, Hungary, Iceland,
Indonesia, Iran, Kazakhstan,
Kyrgyzstan, Laos (Peoples
Democratic Republic of), Latvia,
Lebanon, Lithuania, Luxembourg,
Macedonia (former Yugoslav
Republic of), Madagascar, Mali,
Martinique, Mauritania, Mauritius,
Mayotte, Moldova (Republic of),
Monaco, Mongolia, Morocco,
Mozambique, Netherlands, New
Caledonia, Niger, Norway, Poland,
Portugal, Reunion, Romania,
Russian Federation Rwanda, Sao
Tome and Principe, Saudi Arabia,
Senegal, Serbia, Slovakia, Slovenia
(Republic of), Somalia, Spain,
Suriname, Sweden, Syrian Arab
Republic, Tajikistan, Tahiti, Togo,
Tunisia, Turkey, Turkmenistan,
Ukraine, Upper Volta, Uzbekistan,
Vanuatu, Vietnam, Wallis and
Futuna, Yugoslavia (Federal
Republic of), Zaire

39Y7918

9821

Power Cord (250v,

10A, 2.8m)

Denmark

Description

Used in these countries or

regions

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Table 26. IBM power cords (continued)

IBM power cord
part number

Feature
code

39Y7923

9825

Power Cord (250v,

10A, 2.8m)

Abu Dhabi, Bahrain, Botswana,

Brunei Darussalam, Channel
Islands, Cyprus, Dominica, Gambia,
Ghana, Grenada, Guyana, Hong
Kong, Iraq, Ireland, Jordan, Kenya,
Kuwait, Liberia, Malawi, Malaysia,
Malta, Myanmar (Burma), Nigeria,
Oman, Qatar, Saint Kitts & Nevis,
Saint Lucia, Saint Vincent and the
Grenadines, Seychelles, Sierra
Leone, Singapore, Sudan, Tanzania
(United Republic of), Trinidad &
Tobago, United Arab Emirates
(Dubai), United Kingdom, Yemen,
Zambia, Zimbabwe

39Y7920

9827

Power Cord (250v,

10A, 2.8m)

Israel

39Y7919

9828

Power Cord (250v,

10A, 2.8m)

Liechtenstein, Switzerland

39Y7922

9829

Power Cord (250v,

10A, 2.8m)

Bangladesh, Lesotho, Maceo,

Maldives, Namibia, Nepal, Pakistan,
Samoa, South Africa, Sri Lanka,
Swaziland, Uganda

39Y7925

9845

Power Cord (250v,

12A, 2.8m)

Korea (Democratic Peoples

Republic of)

39Y7921

9830

Power Cord (250v,

10A, 2.8m)

Chile, Italy, Libyan Arab Jamahiriya

39M7924

9831

Power Cord (250v,

10A, 2.8m)

Australia, Fiji, Kiribati, Nauru, New

Zealand, Papua New Guinea

39Y7930

9834

Power Cord (250v,

10A, 2.8m)

Argentina, Paraguay, Uruguay

39Y7928

9840

Power Cord (250v,

10A, 2.8m)

China

39M2830

9841

Power Cord 1.8m

long

Taiwan

39Y7929

9842

Power Cord (125v,

10A, 2.8m)

Brazil

39Y7927

9843

Power Cord (250v,

10A, 2.8m)

India

39Y7926

9844

Power Cord (125v,

10A, 4.3m)

Japan

N/A

9986

Power Cord (125v,

10A, 1.8m) US/Chicago

Description

Used in these countries or

regions

Appendix D. Power cords

123

124

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Appendix E. Additional System Storage DS documentation

The following tables present an overview of the IBM System Storage DS Storage
Manager, Storage Subsystem, and Storage Expansion Enclosure product libraries,
as well as other related documents. Each table lists documents that are included in
the libraries and what common tasks they address.
You can access the documents listed in these tables at both of the following Web
sites:
www.ibm.com/servers/storage/support/disk/
www.ibm.com/shop/publications/order/

DS Storage Manager Version 10 library

Table 27 associates each document in the DS Version 10 Storage Manager library
with its related common user tasks.
Table 27. DS Storage Manager Version 10 titles by user tasks
Title

User tasks
Planning

IBM System
Storage DS Storage
Manager Version 10
Installation and Host
Support Guide (all
operating systems)

Hardware
installation

Software
installation

IBM System
Storage DS3000,
DS4000, and
DS5000 Command
Line Interface and
Script Commands
Programming Guide
IBM System
Storage DS Storage
Manager Version 10
Copy Services
User's Guide

IBM System
Storage
DS4000/DS5000
Fibre Channel and
Serial ATA Intermix
Premium Feature
Installation
Overview

Copyright IBM Corp. 2009, 2013

Configuration

Operation and
administration

Diagnosis and
maintenance

125

DS5100 and DS5300 Storage Subsystem library

Table 28 associates each document in the DS5100 and DS5300 Storage
Subsystem library with its related common user tasks.
Table 28. DS5100 and DS5300 Storage Subsystem document titles by user tasks
Title

User Tasks
Planning

IBM System Storage

DS5100 and
DS5300 Storage
Subsystem
Installation, User's
and Maintenance
Guide

IBM System Storage

Quick Start Guide,
Quick Reference for
DS5100 and
DS5300 Storage
Subsystems, and for
the EXP520 Storage
Expansion
Enclosure

Hardware
Installation

Software
Installation

Configuration

Operation and
Administration

Diagnosis and
Maintenance

IBM System Storage

DS5000 EXP520
Storage Expansion
Enclosure
Installation, User's,
and Maintenance
Guide
Installing or
replacing a DS5000
Cache and Flash
Memory Card

Installing or
replacing a DS5000
Host Interface Card

DS5020 Storage Subsystem library

Table 29 associates each document in the DS5020 Storage Subsystem library with
its related common user tasks.
Table 29. DS5020 Storage Subsystem document titles by user tasks
Title

User Tasks
Planning

IBM System Storage

DS5020 Storage
Subsystem
Installation, User's
and Maintenance
Guide

126

Hardware
Installation

Software
Installation

Configuration

Operation and
Administration

Diagnosis and
Maintenance

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Table 29. DS5020 Storage Subsystem document titles by user tasks (continued)
Title

User Tasks
Planning

IBM System Storage

Quick Start Guide,
Quick Reference for
DS5020 Storage
Subsystems, and for
the EXP520 Storage
Expansion
Enclosure

Hardware
Installation

Software
Installation

Configuration

Operation and
Administration

Diagnosis and
Maintenance

DS4800 Storage Subsystem library

Table 30 associates each document in the DS4800 Storage Subsystem library with
its related common user tasks.
Table 30. DS4800 Storage Subsystem document titles by user tasks
Title

User Tasks
Planning

IBM System Storage

DS4800 Storage
Subsystem
Installation, User's
and Maintenance
Guide

IBM System Storage

Quick Start Guide,
Quick Reference for
the DS4800
IBM TotalStorage
DS4800 Controller
Cache Upgrade Kit
Instructions

Hardware
Installation

Software
Installation

Configuration

Operation and
Administration

Diagnosis and
Maintenance

Appendix E. Additional System Storage DS documentation

127

DS4700 Storage Subsystem library

Table 31 associates each document in the DS4700 Storage Subsystem library with
its related common user tasks.
Table 31. DS4700 Storage Subsystem document titles by user tasks
Title

User Tasks
Planning

IBM System Storage

DS4700 Storage
Subsystem
Installation, User's
and Maintenance
Guide
IBM System Storage
Quick Start Guide,
Quick Reference for
the DS4700 and
DS4200, Sections 2,
3, and 4 also for
installing the
EXP810 and
EXP420

128

Hardware
Installation

Software
Installation

Configuration

Operation and
Administration

Diagnosis and
Maintenance

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

DS4500 Storage Subsystem library

Table 32 associates each document in the DS4500 Storage Subsystem library with
its related common user tasks.
Table 32. DS4500 Storage Subsystem document titles by user tasks
Title

User Tasks
Planning

Hardware
Installation

IBM TotalStorage
DS4500 Storage
Subsystem
Installation, User's,
and Maintenance
Guide

IBM TotalStorage
DS4500 Storage
Subsystem Cabling
Instructions

IBM TotalStorage
DS4500 Rack
Mounting
Instructions

Software
Installation

Configuration

Operation and
Administration

Diagnosis and
Maintenance

Appendix E. Additional System Storage DS documentation

129

DS4400 Storage Subsystem library

Table 33 associates each document in the DS4400 Storage Subsystem library with
its related common user tasks.
Table 33. DS4400 Storage Subsystem document titles by user tasks
Title

User Tasks
Planning

Hardware
Installation

Software
Installation

Configuration

Operation and
Administration

IBM TotalStorage
DS4400 Fibre
Channel Storage
Server User's Guide

IBM TotalStorage
DS4400 Fibre
Channel Storage
Server Installation
and Support Guide

IBM TotalStorage
DS4400 Fibre
Channel Cabling
Instructions

130

Diagnosis and
Maintenance

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

DS4300 Storage Subsystem library

Table 34 associates each document in the DS4300 Storage Subsystem library with
its related common user tasks.
Table 34. DS4300 Storage Subsystem document titles by user tasks
Title

User Tasks
Planning

Hardware
Installation

IBM TotalStorage
DS4300 Storage
Subsystem
Installation, User's,
and Maintenance
Guide

IBM TotalStorage
DS4300 Rack
Mounting
Instructions

IBM TotalStorage
DS4300 Storage
Subsystem Cabling
Instructions

Software
Installation

Configuration

IBM TotalStorage
DS4300 SCU Base
Upgrade Kit

IBM TotalStorage
DS4300 SCU Turbo
Upgrade Kit

IBM TotalStorage
DS4300 Turbo
Models 6LU/6LX
Upgrade Kit

Operation and
Administration

Diagnosis and
Maintenance

Appendix E. Additional System Storage DS documentation

131

DS4200 Express Storage Subsystem library

Table 35 associates each document in the DS4200 Express Storage Subsystem
library with its related common user tasks.
Table 35. DS4200 Express Storage Subsystem document titles by user tasks
Title

User Tasks
Planning

IBM System Storage

DS4200 Express
Storage Subsystem
Installation, User's
and Maintenance
Guide
IBM System Storage
Quick Start Guide,
Quick Reference for
the DS4700 and
DS4200, Sections 2,
3, and 4 also for
installing the
EXP810 and
EXP420

132

Hardware
Installation

Software
Installation

Configuration

Operation and
Administration

Diagnosis and
Maintenance

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

DS4100 Storage Subsystem library

Table 36 associates each document in the DS4100 Storage Subsystem library with
its related common user tasks.
Table 36. DS4100 Storage Subsystem document titles by user tasks
Title

User Tasks
Planning

IBM TotalStorage
DS4100 Storage
Server Installation,
User's and
Maintenance Guide
IBM TotalStorage
DS4100 Storage
Server Cabling
Guide

Hardware
Installation

Software
Installation

Configuration

Operation and
Administration

Diagnosis and
Maintenance

Appendix E. Additional System Storage DS documentation

133

DS5000 Storage Expansion Enclosure documents

Table 37 associates each of the following documents with its related common user
tasks.
Table 37. DS5000 Storage Expansion Enclosure document titles by user tasks
Title

User Tasks
Planning

IBM System Storage

DS5000 EXP520
Storage Expansion
Enclosure
Installation, User's,
and Maintenance
Guide

IBM System Storage

Quick Start Guide,
Quick Reference for
DS5100 and
DS5300 Storage
Subsystems, and for
the EXP520 Storage
Expansion
Enclosure
IBM System Storage
DS4000/DS5000
Hard Drive and
Storage Expansion
Enclosure
Installation and
Migration Guide

Hardware
Installation

Software
Installation

Configuration

Operation and
Administration

Diagnosis and
Maintenance

DS5000 Storage Expansion Enclosure documents

Table 38 associates each of the following documents with its related common user
tasks.
Table 38. DS5000 Storage Expansion Enclosure document titles by user tasks
Title

User Tasks
Planning

IBM System Storage

DS5000 EXP810
Storage Expansion
Enclosure
Installation, User's,
and Maintenance
Guide

134

Hardware
Installation

Software
Installation

Configuration

Operation and
Administration

Diagnosis and
Maintenance

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Table 38. DS5000 Storage Expansion Enclosure document titles by user tasks (continued)
Title

User Tasks
Planning

IBM System Storage

Quick Start Guide,
Quick Reference for
the DS4700 and
DS4200, Sections 2,
3, and 4 also for
installing the
EXP810 and
EXP420

Hardware
Installation

Software
Installation

Configuration

Operation and
Administration

Diagnosis and
Maintenance

IBM TotalStorage
DS5000 EXP700
and EXP710
Storage Expansion
Enclosures
Installation, User's,
and Maintenance
Guide

IBM EXP500
Installation and
User's Guide

IBM System Storage

DS5000 EXP420
Storage Expansion
Enclosure
Installation, User's,
and Maintenance
Guide

IBM System Storage

DS5000 Hard Drive
and Storage
Expansion
Enclosures
Installation and
Migration Guide

Appendix E. Additional System Storage DS documentation

135

Other DS and DS-related documents

Table 39 associates each of the following documents with its related common user
tasks.
Table 39. DS5000 and DS5000related document titles by user tasks
Title

User Tasks
Planning

Hardware
Installation

Software
Installation

Configuration

IBM Safety
Information

Operation and
Administration

Diagnosis and
Maintenance

IBM TotalStorage
DS5000 Hardware
Maintenance Manual

IBM System Storage

DS5000 Problem
Determination Guide

IBM Fibre Channel

Planning and
Integration: User's
Guide and Service
Information

IBM TotalStorage
DS5000 FC2-133
Host Bus Adapter
Installation and
User's Guide

IBM TotalStorage
DS5000 FC2-133
Dual Port Host Bus
Adapter Installation
and User's Guide

IBM Netfinity Fibre

Channel Cabling
Instructions

IBM Fibre Channel

SAN Configuration
Setup Guide

Note: The IBM TotalStorage DS4000 Hardware Maintenance Manual does not contain maintenance information for
the IBM System Storage DS4100, DS4200, DS4300, DS4500, DS4700, or DS4800 storage subsystems. You can find
maintenance information for these products in the IBM System Storage DSx000 Storage Subsystem Installation,
User's, and Maintenance Guide for the particular subsystem.

136

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Appendix F. Accessibility
This section provides information about alternate keyboard navigation, which is a
DS Storage Manager accessibility feature. Accessibility features help a user who
has a physical disability, such as restricted mobility or limited vision, to use software
products successfully.
By using the alternate keyboard operations that are described in this section, you
can use keys or key combinations to perform Storage Manager tasks and initiate
many menu actions that can also be done with a mouse.
Note: In addition to the keyboard operations that are described in this section, the
DS Storage Manager version 9.14 - 10.10 (and later) software installation packages
for Windows include a screen reader software interface.
To enable the screen reader, select Custom Installation when using the installation
wizard to install Storage Manager 9.14 - 10.10 (or later) on a Windows
host/management station. Then, in the Select Product Features window, select
Java Access Bridge, in addition to the other required host software components.
Table 40 defines the keyboard operations that enable you to navigate, select, or
activate user interface components. The following terms are used in the table:
v Navigate means to move the input focus from one user interface component to
another.
v Select means to choose one or more components, typically for a subsequent
action.
v Activate means to carry out the action of a particular component.
Note: In general, navigation between components requires the following keys:
v Tab - Moves keyboard focus to the next component or to the first member
of the next group of components
v Shift-Tab - Moves keyboard focus to the previous component or to the
first component in the previous group of components
v Arrow keys - Move keyboard focus within the individual components of a
group of components
Table 40. DS4000 Storage Manager alternate keyboard operations
Short cut

Action

F1

Open the Help.

F10

Move keyboard focus to main menu bar and post first

menu; use the arrow keys to navigate through the
available options.

Alt+F4

Close the management window.

Alt+F6

Move keyboard focus between dialogs (non-modal) and

between management windows.

Copyright IBM Corp. 2009, 2013

137

Table 40. DS4000 Storage Manager alternate keyboard operations (continued)

Short cut

Action

Alt+ underlined letter

Access menu items, buttons, and other interface

components by using the keys associated with the
underlined letters.
For the menu options, select the Alt + underlined letter
combination to access a main menu, and then select the
underlined letter to access the individual menu item.
For other interface components, use the Alt + underlined
letter combination.

Ctrl+F1

Display or conceal a tool tip when keyboard focus is on

the toolbar.

Spacebar

Select an item or activate a hyperlink.

Ctrl+Spacebar
(Contiguous/Non-contiguous)
AMW Logical/Physical View

Select multiple drives in the Physical View.

To select multiple drives, select one drive by pressing
Spacebar, and then press Tab to switch focus to the next
drive you want to select; press Ctrl+Spacebar to select
the drive.
If you press Spacebar alone when multiple drives are
selected then all selections are removed.
Use the Ctrl+Spacebar combination to deselect a drive
when multiple drives are selected.
This behavior is the same for contiguous and
non-contiguous selection of drives.

138

End, Page Down

Move keyboard focus to the last item in the list.

Esc

Close the current dialog. Does not require keyboard

focus.

Home, Page Up

Move keyboard focus to the first item in the list.

Shift+Tab

Move keyboard focus through components in the reverse

direction.

Ctrl+Tab

Move keyboard focus from a table to the next user

interface component.

Tab

Navigate keyboard focus between components or select

a hyperlink.

Down arrow

Move keyboard focus down one item in the list.

Left arrow

Move keyboard focus to the left.

Right arrow

Move keyboard focus to the right.

Up arrow

Move keyboard focus up one item in the list.

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Notices
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IBM may not offer the products, services, or features discussed in this document in
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products and services currently available in your area. Any reference to an IBM
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product, program, or service may be used. Any functionally equivalent product,
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operation of any non-IBM product, program, or service.
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This information could include technical inaccuracies or typographical errors.
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Any performance data contained herein was determined in a controlled
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Copyright IBM Corp. 2009, 2013

139

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140

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Important notes
Processor speed indicates the internal clock speed of the microprocessor; other
factors also affect application performance.
CD or DVD drive speed is the variable read rate. Actual speeds vary and are often
less than the possible maximum.
When referring to processor storage, real and virtual storage, or channel volume,
KB stands for 1024 bytes, MB stands for 1 048 576 bytes, and GB stands for
1 073 741 824 bytes.
When referring to hard disk drive capacity or communications volume, MB stands
for 1 000 000 bytes, and GB stands for 1 000 000 000 bytes. Total user-accessible
capacity can vary depending on operating environments.
Maximum internal hard disk drive capacities assume the replacement of any
standard hard disk drives and population of all hard disk drive bays with the largest
currently supported drives that are available from IBM.
Maximum memory might require replacement of the standard memory with an
optional memory module.
IBM makes no representation or warranties regarding non-IBM products and
services that are ServerProven, including but not limited to the implied warranties
of merchantability and fitness for a particular purpose. These products are offered
and warranted solely by third parties.
IBM makes no representations or warranties with respect to non-IBM products.
Support (if any) for the non-IBM products is provided by the third party, not IBM.
Some software might differ from its retail version (if available) and might not include
user manuals or all program functionality.

Particulate contamination
Attention: Airborne particulates (including metal flakes or particles) and reactive
gases acting alone or in combination with other environmental factors such as
humidity or temperature might pose a risk to the storage expansion enclosure that
is described in this document. Risks that are posed by the presence of excessive
particulate levels or concentrations of harmful gases include damage that might
cause the storage expansion enclosure to malfunction or cease functioning
altogether. This specification sets forth limits for particulates and gases that are
intended to avoid such damage. The limits must not be viewed or used as definitive
limits, because numerous other factors, such as temperature or moisture content of
the air, can influence the impact of particulates or environmental corrosives and
gaseous contaminant transfer. In the absence of specific limits that are set forth in
this document, you must implement practices that maintain particulate and gas
levels that are consistent with the protection of human health and safety. If IBM
determines that the levels of particulates or gases in your environment have caused
damage to the storage expansion enclosure, IBM may condition provision of repair
or replacement of storage expansion enclosure or parts on implementation of
appropriate remedial measures to mitigate such environmental contamination.
Implementation of such remedial measures is a customer responsibility.

Notices

141

Table 41. Limits for particulates and gases

Contaminant

Limits

Particulate

v The room air must be continuously filtered with 40% atmospheric dust
spot efficiency (MERV 9) according to ASHRAE Standard 52.21.
v Air that enters a data center must be filtered to 99.97% efficiency or
greater, using high-efficiency particulate air (HEPA) filters that meet
MIL-STD-282.
v The deliquescent relative humidity of the particulate contamination
must be more than 60%2.
v The room must be free of conductive contamination such as zinc
whiskers.

Gaseous

v Copper: Class G1 as per ANSI/ISA 71.04-19853

v Silver: Corrosion rate of less than 300 in 30 days

ASHRAE 52.2-2008 - Method of Testing General Ventilation Air-Cleaning Devices for

Removal Efficiency by Particle Size. Atlanta: American Society of Heating, Refrigerating and
Air-Conditioning Engineers, Inc.

The deliquescent relative humidity of particulate contamination is the relative humidity at

which the dust absorbs enough water to become wet and promote ionic conduction.
3

ANSI/ISA-71.04-1985. Environmental conditions for process measurement and control

systems: Airborne contaminants. Instrument Society of America, Research Triangle Park,
North Carolina, U.S.A.

Documentation format
The publications for this product are in Adobe Portable Document Format (PDF)
and should be compliant with accessibility standards. If you experience difficulties
when you use the PDF files and want to request a Web-based format or accessible
PDF document for a publication, direct your mail to the following address:
Information Development
IBM Corporation
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P.O. Box 12195
Research Triangle Park, North Carolina 27709-2195
U.S.A.
In the request, be sure to include the publication part number and title.
When you send information to IBM, you grant IBM a nonexclusive right to use or
distribute the information in any way it believes appropriate without incurring any
obligation to you.

Electronic emission notices

The following statements apply to this product. The statements for other products
intended for use with this product will appear in their accompanying manuals.

Federal Communications Commission (FCC) Class A Statement

This equipment has been tested and complies with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated
in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the

142

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at
his own expense.
Properly shielded and grounded cables and connectors must be used in order to
meet FCC emission limits. IBM is not responsible for any radio or television
interference caused by using other than recommended cables and connectors or by
unauthorized changes or modifications to this equipment. Unauthorized changes or
modifications could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.

Industry Canada Class A Emission Compliance Statement

This Class A digital apparatus complies with Canadian ICES-003.

Avis de conformit la rglementation d'Industrie Canada

Cet appareil numrique de la classe A est conform la norme NMB-003 du
Canada.

Australia and New Zealand Class A Statement

Attention: This is a Class A product. In a domestic environment this product
might cause radio interference in which case the user might be required to take
adequate measures.

European Union EMC Directive Conformance Statement

This product is in conformity with the protection requirements of EU Council
Directive 2004/108/EC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. IBM cannot accept responsibility for any
failure to satisfy the protection requirements resulting from a non-recommended
modification of the product, including the fitting of non-IBM option cards.
Attention: This is an EN55022 Class A product. In a domestic environment this
product may cause radio interference in which case the user may be required to
take adequate measures.
Responsible manufacturer:
International Business Machines Corp.
New Orchard Road
Armonk, New York 10504
Tel: 919-499-1900
European community contact:
IBM Deutschland GmbH
Technical Regulations, Department M372
IBM-Allee 1, 71139 Ehningen, Germany
Tele: +49 7032 15 2941
e-mail: [email protected]

Notices

143

Germany Electromagnetic Compatibility Directive

Deutschsprachiger EU Hinweis:
Hinweis fr Gerte der Klasse A EU-Richtlinie zur Elektromagnetischen
Vertrglichkeit
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG
zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertrglichkeit
in den EU-Mitgliedsstaaten und hlt die Grenzwerte der EN 55022 Klasse A ein.
Um dieses sicherzustellen, sind die Gerte wie in den Handbchern beschrieben zu
installieren und zu betreiben. Des Weiteren drfen auch nur von der IBM
empfohlene Kabel angeschlossen werden. IBM bernimmt keine Verantwortung fr
die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der
IBM verndert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne
Empfehlung der IBM gesteckt/eingebaut werden.
EN 55022 Klasse A Gerte mssen mit folgendem Warnhinweis versehen werden:
"Warnung: Dieses ist eine Einrichtung der Klasse A. Diese Einrichtung kann im
Wohnbereich Funk-Strungen verursachen; in diesem Fall kann vom Betreiber
verlangt werden, angemessene Manahmen zu ergreifen und dafr aufzukommen."
Deutschland: Einhaltung des Gesetzes ber die elektromagnetische
Vertrglichkeit von Gerten
Dieses Produkt entspricht dem "Gesetz ber die elektromagnetische Vertrglichkeit
von Gerten (EMVG)". Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG in
der Bundesrepublik Deutschland.
Zulassungsbescheinigung laut dem Deutschen Gesetz ber die
elektromagnetische Vertrglichkeit von Gerten (EMVG) (bzw. der EMC EG
Richtlinie 2004/108/EG) fr Gerte der Klasse A
Dieses Gert ist berechtigt, in bereinstimmung mit dem Deutschen EMVG das
EG-Konformittszeichen - CE - zu fhren.
Verantwortlich fr die Einhaltung der EMV Vorschriften ist der Hersteller:
International Business Machines Corp.
New Orchard Road
Armonk, New York 10504
Tel: 919-499-1900
Der verantwortliche Ansprechpartner des Herstellers in der EU ist:
IBM Deutschland GmbH
Technical Regulations, Abteilung M372
IBM-Allee 1, 71139 Ehningen, Germany
Tele: +049 7032 15 2941
e-mail: [email protected]
Generelle Informationen:
Das Gert erfllt die Schutzanforderungen nach EN 55024 und EN 55022
Klasse A.

144

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Japan Voluntary Control Council for Interference (VCCI) Class A

Statement

Translation: This is a Class A product based on the standard of the VCCI Council.
If this equipment is used in a domestic environment, radio interference may occur,
in which case, the user may be required to take corrective actions.

Japan Electronics and Information Technology Industries Association

(JEITA) Statement

jjieta1

Japanese Electronics and Information Technology Industries Association (JEITA)

Confirmed Harmonics Guideline (products less than or equal to 20 A per phase).

Korea Communications Commission (KCC) Class A Statement

Please note that this equipment has obtained EMC registration for commercial use.
In the event that it has been mistakenly sold or purchased, please exchange it for
equipment certified for home use.

rusemi

Russia Electromagnetic Interference (EMI) Class A Statement

Notices

145

People's Republic of China Class A Electronic Emission Statement

Taiwan Class A Electronic Emission Statement

Taiwan Contact Information

f2c00790

IBM Taiwan Product Service Contact Info:

IBM Taiwan Corporation
3F, No 7, Song Ren Rd., Taipei Taiwan
Tel: 0800-016-888

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IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Glossary
This glossary defines the special terms,
abbreviations, and acronyms used in this
publication and other related publications. If you
do not find the term you are looking for, see the
IBM Glossary of Computing Terms located at the
following Web site:

Channel Arbitrated Loop (FC-AL) is controlled by an

arbitration scheme. The FC-AL topology supports all
classes of service and guarantees in-order delivery of
FC frames when the originator and responder are on
the same FC-AL. The default topology for the disk array
is arbitrated loop. An arbitrated loop is sometimes
referred to as a Stealth Mode.

www.ibm.com/ibm/terminology

arbitrated loop physical address (AL_PA). An 8-bit

value that is used to uniquely identify an individual port
within a loop. A loop can have one or more AL_PAs.

The following cross-reference conventions are

used in this glossary:
See

Refers you to (a) a term that is the

expanded form of an abbreviation or
acronym, or (b) a synonym or more
preferred term.

See also
Refers you to a related term.
Abstract Windowing Toolkit (AWT). A Java graphical
user interface (GUI).
accelerated graphics port (AGP). A bus specification
that gives low-cost 3D graphics cards faster access to
main memory on personal computers than the usual
peripheral component interconnect (PCI) bus. AGP
reduces the overall cost of creating high-end graphics
subsystems by using existing system memory.
access volume. A special logical drive that allows the
host-agent to communicate with the controllers in the
storage subsystem.
adapter. A printed circuit assembly that transmits user
data input/output (I/O) between the internal bus of the
host system and the external fibre-channel (FC) link and
vice versa. Also called an I/O adapter, host adapter, or
FC adapter.
advanced technology (AT) bus architecture. A bus
standard for IBM compatibles. It extends the XT bus
architecture to 16 bits and also allows for bus
mastering, although only the first 16 MB of main
memory are available for direct access.
agent. A server program that receives virtual
connections from the network manager (the client
program) in a Simple Network Management
Protocol-Transmission Control Protocol/Internet Protocol
(SNMP-TCP/IP) network-managing environment.
AGP. See accelerated graphics port.
AL_PA. See arbitrated loop physical address.
arbitrated loop. One of three existing fibre-channel
topologies, in which 2 - 126 ports are interconnected
serially in a single loop circuit. Access to the Fibre
Copyright IBM Corp. 2009, 2013

array. A collection of fibre-channel or SATA hard drives

that are logically grouped together. All the drives in the
array are assigned the same RAID level. An array is
sometimes referred to as a "RAID set." See also
redundant array of independent disks (RAID), RAID
level.
asynchronous write mode. In remote mirroring, an
option that allows the primary controller to return a write
I/O request completion to the host server before data
has been successfully written by the secondary
controller. See also synchronous write mode, remote
mirroring, Global Copy,Global Mirroring.
AT. See advanced technology (AT) bus architecture.
ATA. See AT-attached.
AT-attached. Peripheral devices that are compatible
with the original IBM AT computer standard in which
signals on a 40-pin AT-attached (ATA) ribbon cable
followed the timings and constraints of the Industry
Standard Architecture (ISA) system bus on the IBM PC
AT computer. Equivalent to integrated drive electronics
(IDE).
auto-volume transfer/auto-disk transfer (AVT/ADT).
A function that provides automatic failover in case of
controller failure on a storage subsystem.
AVT/ADT. See auto-volume transfer/auto-disk transfer.
AWT. See Abstract Windowing Toolkit.
basic input/output system (BIOS). The personal
computer code that controls basic hardware operations,
such as interactions with diskette drives, hard disk
drives, and the keyboard.
BIOS. See basic input/output system.
BOOTP. See bootstrap protocol.
bootstrap protocol (BOOTP). In Transmission Control
Protocol/Internet Protocol (TCP/IP) networking, an
alternative protocol by which a diskless machine can
obtain its Internet Protocol (IP) address and such

147

configuration information as IP addresses of various

servers from a BOOTP server.
bridge. A storage area network (SAN) device that
provides physical and transport conversion, such as
fibre channel to small computer system interface (SCSI)
bridge.
bridge group. A bridge and the collection of devices
connected to it.
broadcast. The simultaneous transmission of data to
more than one destination.
cathode ray tube (CRT). A display device in which
controlled electron beams are used to display
alphanumeric or graphical data on an
electroluminescent screen.
client. A computer system or process that requests a
service of another computer system or process that is
typically referred to as a server. Multiple clients can
share access to a common server.
command. A statement used to initiate an action or
start a service. A command consists of the command
name abbreviation, and its parameters and flags if
applicable. A command can be issued by typing it on a
command line or selecting it from a menu.
community string. The name of a community
contained in each Simple Network Management
Protocol (SNMP) message.
concurrent download. A method of downloading and
installing firmware that does not require the user to stop
I/O to the controllers during the process.
CRC. See cyclic redundancy check.
CRT. See cathode ray tube.
CRU. See customer replaceable unit.
customer replaceable unit (CRU). An assembly or
part that a customer can replace in its entirety when any
of its components fail. Contrast with field replaceable
unit (FRU).
cyclic redundancy check (CRC). (1) A redundancy
check in which the check key is generated by a cyclic
algorithm. (2) An error detection technique performed at
both the sending and receiving stations.
dac. See disk array controller.
dar. See disk array router.
DASD. See direct access storage device.
data striping. See striping.

148

default host group. A logical collection of discovered

host ports, defined host computers, and defined host
groups in the storage-partition topology that fulfill the
following requirements:
v Are not involved in specific logical drive-to-LUN
mappings
v Share access to logical drives with default logical
drive-to-LUN mappings
device type. Identifier used to place devices in the
physical map, such as the switch, hub, or storage.
DHCP. See Dynamic Host Configuration Protocol.
direct access storage device (DASD). A device in
which access time is effectively independent of the
location of the data. Information is entered and retrieved
without reference to previously accessed data. (For
example, a disk drive is a DASD, in contrast with a tape
drive, which stores data as a linear sequence.) DASDs
include both fixed and removable storage devices.
direct memory access (DMA). The transfer of data
between memory and an input/output (I/O) device
without processor intervention.
disk array controller (dac). A disk array controller
device that represents the two controllers of an array.
See also disk array router.
disk array router (dar). A disk array router that
represents an entire array, including current and
deferred paths to all logical unit numbers (LUNs) (hdisks
on AIX). See also disk array controller.
DMA. See direct memory access.
domain. The most significant byte in the node port
(N_port) identifier for the fibre-channel (FC) device. It is
not used in the fibre channel-small computer system
interface (FC-SCSI) hardware path ID. It is required to
be the same for all SCSI targets logically connected to
an FC adapter.
drive channels. The DS4200, DS4700, DS4800, and
DS5000 subsystems use dual-port drive channels that,
from the physical point of view, are connected in the
same way as two drive loops. However, from the point
of view of the number of drives and enclosures, they
are treated as a single drive loop instead of two
different drive loops. A group of storage expansion
enclosures are connected to the DS4000/DS5000
storage subsystems using a drive channel from each
controller. This pair of drive channels is referred to as a
redundant drive channel pair.
drive loops. A drive loop consists of one channel from
each controller combined to form one pair of redundant
drive channels or a redundant drive loop. Each drive
loop is associated with two ports. Drive loops are more
commonly referred to as drive channels. See drive
channels.

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

DRAM. See dynamic random access memory.

Dynamic Host Configuration Protocol (DHCP). A
protocol defined by the Internet Engineering Task Force
that is used for dynamically assigning Internet Protocol
(IP) addresses to computers in a network.
dynamic random access memory (DRAM). A
storage in which the cells require repetitive application
of control signals to retain stored data.
ECC. See error correction coding.
EEPROM. See electrically erasable programmable
read-only memory.
EISA. See Extended Industry Standard Architecture.
electrically erasable programmable read-only
memory (EEPROM). A type of memory chip which can
retain its contents without consistent electrical power.
Unlike the PROM which can be programmed only once,
the EEPROM can be erased electrically. Because it can
only be reprogrammed a limited number of times before
it wears out, it is appropriate for storing small amounts
of data that are changed infrequently.
electrostatic discharge (ESD). The flow of current
that results when objects that have a static charge
come into close enough proximity to discharge.
environmental service module (ESM) canister. A
component in a storage expansion enclosure that
monitors the environmental condition of the components
in that enclosure. Not all storage subsystems have ESM
canisters.
E_port. See expansion port.
error correction coding (ECC). A method for
encoding data so that transmission errors can be
detected and corrected by examining the data on the
receiving end. Most ECCs are characterized by the
maximum number of errors they can detect and correct.
ESD. See electrostatic discharge.
ESM canister. See environmental service module
canister.
automatic ESM firmware synchronization. When
you install a new ESM into an existing storage
expansion enclosure in a DS4000 storage subsystem
that supports automatic ESM firmware synchronization,
the firmware in the new ESM is automatically
synchronized with the firmware in the existing ESM.
EXP. See storage expansion enclosure.
expansion port (E_port). A port that connects the
switches for two fabrics.
Extended Industry Standard Architecture (EISA). A
bus standard for IBM compatibles that extends the

Industry Standard Architecture (ISA) bus architecture to

32 bits and allows more than one central processing
unit (CPU) to share the bus. See also Industry Standard
Architecture.
fabric. A fibre channel entity which interconnects and
facilitates logins of N_ports attached to it. The fabric is
responsible for routing frames between source and
destination N_ports using address information in the
frame header. A fabric can be as simple as a
point-to-point channel between two N-ports, or as
complex as a frame-routing switch that provides multiple
and redundant internal pathways within the fabric
between F_ports.
fabric port (F_port). In a fabric, an access point for
connecting a user's N_port. An F_port facilitates N_port
logins to the fabric from nodes connected to the fabric.
An F_port is addressable by the N_port connected to it.
See also fabric.
FC. See Fibre Channel.
FC-AL. See arbitrated loop.
feature enable identifier. A unique identifier for the
storage subsystem, which is used in the process of
generating a premium feature key. See also premium
feature key.
Fibre Channel (FC). A set of standards for a serial
input/output (I/O) bus capable of transferring data
between two ports at up to 100 Mbps, with standards
proposals to go to higher speeds. FC supports
point-to-point, arbitrated loop, and switched topologies.
Fibre Channel Arbitrated Loop (FC-AL). See
arbitrated loop.
Fibre Channel Protocol (FCP) for small computer
system interface (SCSI). A high-level fibre-channel
mapping layer (FC-4) that uses lower-level fibre-channel
(FC-PH) services to transmit SCSI commands, data,
and status information between a SCSI initiator and a
SCSI target across the FC link by using FC frame and
sequence formats.
field replaceable unit (FRU). An assembly that is
replaced in its entirety when any one of its components
fails. In some cases, a field replaceable unit might
contain other field replaceable units. Contrast with
customer replaceable unit (CRU).
FlashCopy. A premium feature for DS5000 that can
make an instantaneous copy of the data in a volume.
F_port. See fabric port.
FRU. See field replaceable unit.
GBIC. See gigabit interface converter
gigabit interface converter (GBIC). A transceiver that
performs serial, optical-to-electrical, and
Glossary

149

electrical-to-optical signal conversions for high-speed

networking. A GBIC can be hot swapped. See also
small form-factor pluggable.

host group. An entity in the storage partition topology

that defines a logical collection of host computers that
require shared access to one or more logical drives.

Global Copy. Refers to a remote logical drive mirror

pair that is set up using asynchronous write mode
without the write consistency group option. This is also
referred to as "Asynchronous Mirroring without
Consistency Group." Global Copy does not ensure that
write requests to multiple primary logical drives are
carried out in the same order on the secondary logical
drives as they are on the primary logical drives. If it is
critical that writes to the primary logical drives are
carried out in the same order in the appropriate
secondary logical drives, Global Mirroring should be
used instead of Global Copy. See also asynchronous
write mode, Global Mirroring, remote mirroring, Metro
Mirroring.

host port. Ports that physically reside on the host

adapters and are automatically discovered by the
DS5000 Storage Manager software. To give a host
computer access to a partition, its associated host ports
must be defined.

Global Mirroring. Refers to a remote logical drive

mirror pair that is set up using asynchronous write mode
with the write consistency group option. This is also
referred to as "Asynchronous Mirroring with Consistency
Group." Global Mirroring ensures that write requests to
multiple primary logical drives are carried out in the
same order on the secondary logical drives as they are
on the primary logical drives, preventing data on the
secondary logical drives from becoming inconsistent
with the data on the primary logical drives. See also
asynchronous write mode, Global Copy, remote
mirroring, Metro Mirroring.
graphical user interface (GUI). A type of computer
interface that presents a visual metaphor of a real-world
scene, often of a desktop, by combining high-resolution
graphics, pointing devices, menu bars and other menus,
overlapping windows, icons, and the object-action
relationship.
GUI. See graphical user interface.
HBA. See host bus adapter.
hdisk. An AIX term representing a logical unit number
(LUN) on an array.
heterogeneous host environment. A host system in
which multiple host servers, which use different
operating systems with their own unique disk storage
subsystem settings, connect to the same DS5000
storage subsystem at the same time. See also host.
host. A system that is directly attached to the storage
subsystem through a fibre-channel input/output (I/O)
path. This system is used to serve data (typically in the
form of files) from the storage subsystem. A system can
be both a storage management station and a host
simultaneously.

hot swap. To replace a hardware component without

turning off the system.
hub. In a network, a point at which circuits are either
connected or switched. For example, in a star network,
the hub is the central node; in a star/ring network, it is
the location of wiring concentrators.
IBMSAN driver. The device driver that is used in a
Novell NetWare environment to provide multipath
input/output (I/O) support to the storage controller.
IC. See integrated circuit.
IDE. See integrated drive electronics.
in-band. Transmission of management protocol over
the fibre-channel transport.
Industry Standard Architecture (ISA). Unofficial
name for the bus architecture of the IBM PC/XT
personal computer. This bus design included expansion
slots for plugging in various adapter boards. Early
versions had an 8-bit data path, later expanded to 16
bits. The "Extended Industry Standard Architecture"
(EISA) further expanded the data path to 32 bits. See
also Extended Industry Standard Architecture.
initial program load (IPL). The initialization procedure
that causes an operating system to commence
operation. Also referred to as a system restart, system
startup, and boot.
integrated circuit (IC). A microelectronic
semiconductor device that consists of many
interconnected transistors and other components. ICs
are constructed on a small rectangle cut from a silicon
crystal or other semiconductor material. The small size
of these circuits allows high speed, low power
dissipation, and reduced manufacturing cost compared
with board-level integration. Also known as a chip.
integrated drive electronics (IDE). A disk drive
interface based on the 16-bit IBM personal computer
Industry Standard Architecture (ISA) in which the
controller electronics reside on the drive itself,
eliminating the need for a separate adapter card. Also
known as an Advanced Technology Attachment
Interface (ATA).

host bus adapter (HBA). An interface between the

fibre-channel network and a workstation or server.
host computer. See host.

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Internet Protocol (IP). A protocol that routes data

through a network or interconnected networks. IP acts
as an intermediary between the higher protocol layers
and the physical network.

logical unit number (LUN). An identifier used on a

small computer system interface (SCSI) bus to
distinguish among up to eight devices (logical units) with
the same SCSI ID.

Internet Protocol (IP) address. The unique 32-bit

address that specifies the location of each device or
workstation on the Internet. For example, 9.67.97.103 is
an IP address.

loop address. The unique ID of a node in

fibre-channel loop topology sometimes referred to as a
loop ID.

interrupt request (IRQ). A type of input found on

many processors that causes the processor to suspend
normal processing temporarily and start running an
interrupt handler routine. Some processors have several
interrupt request inputs that allow different priority
interrupts.

loop group. A collection of storage area network

(SAN) devices that are interconnected serially in a
single loop circuit.
loop port. A node port (N_port) or fabric port (F_port)
that supports arbitrated loop functions associated with
an arbitrated loop topology.

IP. See Internet Protocol.

LPAR. See logical partition.

IPL. See initial program load.

LUN. See logical unit number.

IRQ. See interrupt request.

MAC. See medium access control.

ISA. See Industry Standard Architecture.

management information base (MIB). The

information that is on an agent. It is an abstraction of
configuration and status information.

Java Runtime Environment (JRE). A subset of the

Java Development Kit (JDK) for end users and
developers who want to redistribute the Java Runtime
Environment (JRE). The JRE consists of the Java virtual
machine, the Java Core Classes, and supporting files.
JRE. See Java Runtime Environment.
label. A discovered or user entered property value that
is displayed underneath each device in the Physical and
Data Path maps.
LAN. See local area network.
LBA. See logical block address.
local area network (LAN). A computer network
located on a user's premises within a limited geographic
area.
logical block address (LBA). The address of a logical
block. Logical block addresses are typically used in
hosts' I/O commands. The SCSI disk command
protocol, for example, uses logical block addresses.
logical partition (LPAR). (1) A subset of a single
system that contains resources (processors, memory,
and input/output devices). A logical partition operates as
an independent system. If hardware requirements are
met, multiple logical partitions can exist within a system.
(2) A fixed-size portion of a logical volume. A logical
partition is the same size as the physical partitions in its
volume group. Unless the logical volume of which it is a
part is mirrored, each logical partition corresponds to,
and its contents are stored on, a single physical
partition. (3) One to three physical partitions (copies).
The number of logical partitions within a logical volume
is variable.

man pages. In UNIX-based operating systems, online

documentation for operating system commands,
subroutines, system calls, file formats, special files,
stand-alone utilities, and miscellaneous facilities.
Invoked by the man command.
MCA. See micro channel architecture.
media scan. A media scan is a background process
that runs on all logical drives in the storage subsystem
for which it has been enabled, providing error detection
on the drive media. The media scan process scans all
logical drive data to verify that it can be accessed, and
optionally scans the logical drive redundancy
information.
medium access control (MAC). In local area
networks (LANs), the sublayer of the data link control
layer that supports medium-dependent functions and
uses the services of the physical layer to provide
services to the logical link control sublayer. The MAC
sublayer includes the method of determining when a
device has access to the transmission medium.
Metro Mirroring. This term is used to refer to a
remote logical drive mirror pair which is set up with
synchronous write mode. See also remote mirroring,
Global Mirroring.
MIB. See management information base.
micro channel architecture (MCA). Hardware that is
used for PS/2 Model 50 computers and above to
provide better growth potential and performance
characteristics when compared with the original
personal computer design.

Glossary

151

Microsoft Cluster Server (MSCS). MSCS, a feature

of Windows NT Server (Enterprise Edition), supports the
connection of two servers into a cluster for higher
availability and easier manageability. MSCS can
automatically detect and recover from server or
application failures. It can also be used to balance
server workload and provide for planned maintenance.
mini hub. An interface card or port device that
receives short-wave fiber channel GBICs or SFPs.
These devices enable redundant fibre channel
connections from the host computers, either directly or
through a fibre channel switch or managed hub, over
optical fiber cables to the DS4000 Storage Server
controllers. Each DS4000 controller is responsible for
two mini hubs. Each mini hub has two ports. Four host
ports (two on each controller) provide a cluster solution
without use of a switch. Two host-side mini hubs are
shipped as standard. See also host port, gigabit
interface converter (GBIC), small form-factor pluggable
(SFP).
mirroring. A fault-tolerance technique in which
information on a hard disk is duplicated on additional
hard disks. See also remote mirroring.
model. The model identification that is assigned to a
device by its manufacturer.
MSCS. See Microsoft Cluster Server.
network management station (NMS). In the Simple
Network Management Protocol (SNMP), a station that
runs management application programs that monitor
and control network elements.
NMI. See non-maskable interrupt.
NMS. See network management station.
non-maskable interrupt (NMI). A hardware interrupt
that another service request cannot overrule (mask). An
NMI bypasses and takes priority over interrupt requests
generated by software, the keyboard, and other such
devices and is issued to the microprocessor only in
disastrous circumstances, such as severe memory
errors or impending power failures.
node. A physical device that allows for the
transmission of data within a network.
node port (N_port). A fibre-channel defined hardware
entity that performs data communications over the
fibre-channel link. It is identifiable by a unique worldwide
name. It can act as an originator or a responder.
nonvolatile storage (NVS). A storage device whose
contents are not lost when power is cut off.
N_port. See node port.

NVSRAM. Nonvolatile storage random access

memory. See nonvolatile storage.
Object Data Manager (ODM). An AIX proprietary
storage mechanism for ASCII stanza files that are
edited as part of configuring a drive into the kernel.
ODM. See Object Data Manager.
out-of-band. Transmission of management protocols
outside of the fibre-channel network, typically over
Ethernet.
partitioning. See storage partition.
parity check. (1) A test to determine whether the
number of ones (or zeros) in an array of binary digits is
odd or even. (2) A mathematical operation on the
numerical representation of the information
communicated between two pieces. For example, if
parity is odd, any character represented by an even
number has a bit added to it, making it odd, and an
information receiver checks that each unit of information
has an odd value.
PCI local bus. See peripheral component interconnect
local bus.
PDF. See portable document format.
performance events. Events related to thresholds set
on storage area network (SAN) performance.
peripheral component interconnect local bus (PCI
local bus). A local bus for PCs, from Intel, that
provides a high-speed data path between the CPU and
up to 10 peripherals (video, disk, network, and so on).
The PCI bus coexists in the PC with the Industry
Standard Architecture (ISA) or Extended Industry
Standard Architecture (EISA) bus. ISA and EISA boards
plug into an IA or EISA slot, while high-speed PCI
controllers plug into a PCI slot. See also Industry
Standard Architecture, Extended Industry Standard
Architecture.
polling delay. The time in seconds between
successive discovery processes during which discovery
is inactive.
port. A part of the system unit or remote controller to
which cables for external devices (such as display
stations, terminals, printers, switches, or external
storage units) are attached. The port is an access point
for data entry or exit. A device can contain one or more
ports.
portable document format (PDF). A standard
specified by Adobe Systems, Incorporated, for the
electronic distribution of documents. PDF files are
compact; can be distributed globally by e-mail, the Web,
intranets, or CD-ROM; and can be viewed with the

NVS. See nonvolatile storage.

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IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Acrobat Reader, which is software from Adobe Systems

that can be downloaded at no cost from the Adobe
Systems home page.
premium feature key. A file that the storage
subsystem controller uses to enable an authorized
premium feature. The file contains the feature enable
identifier of the storage subsystem for which the
premium feature is authorized, and data about the
premium feature. See also feature enable identifier.
private loop. A freestanding arbitrated loop with no
fabric attachment. See also arbitrated loop.
program temporary fix (PTF). A temporary solution or
bypass of a problem diagnosed by IBM in a current
unaltered release of the program.

remote mirroring. Online, real-time replication of data

between storage subsystems that are maintained on
separate media. The Enhanced Remote Mirror Option is
a DS5000 premium feature that provides support for
remote mirroring. See also Global Mirroring, Metro
Mirroring.
ROM. See read-only memory.
router. A computer that determines the path of
network traffic flow. The path selection is made from
several paths based on information obtained from
specific protocols, algorithms that attempt to identify the
shortest or best path, and other criteria such as metrics
or protocol-specific destination addresses.
RVSD. See recoverable virtual shared disk.

PTF. See program temporary fix.

SAI. See Storage Array Identifier.

RAID. See redundant array of independent disks

(RAID).

SA Identifier. See Storage Array Identifier.

SAN. See storage area network.

RAID level. An array's RAID level is a number that

refers to the method used to achieve redundancy and
fault tolerance in the array. See also array, redundant
array of independent disks (RAID).
RAID set. See array.

SATA. See serial ATA.

scope. Defines a group of controllers by their Internet
Protocol (IP) addresses. A scope must be created and
defined so that dynamic IP addresses can be assigned
to controllers on the network.

RAM. See random-access memory.

SCSI. See small computer system interface.
random-access memory (RAM). A temporary storage
location in which the central processing unit (CPU)
stores and executes its processes. Contrast with DASD.
RDAC. See redundant disk array controller.
read-only memory (ROM). Memory in which stored
data cannot be changed by the user except under
special conditions.
recoverable virtual shared disk (RVSD). A virtual
shared disk on a server node configured to provide
continuous access to data and file systems in a cluster.
redundant array of independent disks (RAID). A
collection of disk drives (array) that appears as a single
volume to the server, which is fault tolerant through an
assigned method of data striping, mirroring, or parity
checking. Each array is assigned a RAID level, which is
a specific number that refers to the method used to
achieve redundancy and fault tolerance. See also array,
parity check, mirroring, RAID level, striping.
redundant disk array controller (RDAC). (1) In
hardware, a redundant set of controllers (either
active/passive or active/active). (2) In software, a layer
that manages the input/output (I/O) through the active
controller during normal operation and transparently
reroutes I/Os to the other controller in the redundant set
if a controller or I/O path fails.

segmented loop port (SL_port). A port that allows

division of a fibre-channel private loop into multiple
segments. Each segment can pass frames around as
an independent loop and can connect through the fabric
to other segments of the same loop.
sense data. (1) Data sent with a negative response,
indicating the reason for the response. (2) Data
describing an I/O error. Sense data is presented to a
host system in response to a sense request command.
serial ATA. The standard for a high-speed alternative
to small computer system interface (SCSI) hard drives.
The SATA-1 standard is equivalent in performance to a
10 000 RPM SCSI drive.
serial storage architecture (SSA). An interface
specification from IBM in which devices are arranged in
a ring topology. SSA, which is compatible with small
computer system interface (SCSI) devices, allows
full-duplex packet multiplexed serial data transfers at
rates of 20 Mbps in each direction.
server. A functional hardware and software unit that
delivers shared resources to workstation client units on
a computer network.
server/device events. Events that occur on the server
or a designated device that meet criteria that the user
sets.

Glossary

153

SFP. See small form-factor pluggable.

Simple Network Management Protocol (SNMP). In
the Internet suite of protocols, a network management
protocol that is used to monitor routers and attached
networks. SNMP is an application layer protocol.
Information on devices managed is defined and stored
in the application's Management Information Base
(MIB).
SL_port. See segmented loop port.
SMagent. The DS5000 Storage Manager optional
Java-based host-agent software, which can be used on
Microsoft Windows, Novell NetWare, AIX, HP-UX,
Solaris, and Linux on POWER host systems to manage
storage subsystems through the host fibre-channel
connection.
SMclient. The DS5000 Storage Manager client
software, which is a Java-based graphical user interface
(GUI) that is used to configure, manage, and
troubleshoot storage servers and storage expansion
enclosures in a DS5000 storage subsystem. SMclient
can be used on a host system or on a storage
management station.
SMruntime. A Java compiler for the SMclient.
SMutil. The DS5000 Storage Manager utility software
that is used on Microsoft Windows, AIX, HP-UX, Solaris,
and Linux on POWER host systems to register and map
new logical drives to the operating system. In Microsoft
Windows, it also contains a utility to flush the cached
data of the operating system for a particular drive before
creating a FlashCopy.
small computer system interface (SCSI). A standard
hardware interface that enables a variety of peripheral
devices to communicate with one another.
small form-factor pluggable (SFP). An optical
transceiver that is used to convert signals between
optical fiber cables and switches. An SFP is smaller
than a gigabit interface converter (GBIC). See also
gigabit interface converter.
SNMP. See Simple Network Management Protocol and
SNMPv1.
SNMP trap event. (1) (2) An event notification sent by
the SNMP agent that identifies conditions, such as
thresholds, that exceed a predetermined value. See
also Simple Network Management Protocol.
SNMPv1. The original standard for SNMP is now
referred to as SNMPv1, as opposed to SNMPv2, a
revision of SNMP. See also Simple Network
Management Protocol.
SRAM. See static random access memory.

static random access memory (SRAM). Random

access memory based on the logic circuit know as
flip-flop. It is called static because it retains a value as
long as power is supplied, unlike dynamic random
access memory (DRAM), which must be regularly
refreshed. It is however, still volatile, meaning that it can
lose its contents when the power is turned off.
storage area network (SAN). A dedicated storage
network tailored to a specific environment, combining
servers, storage products, networking products,
software, and services. See also fabric.
Storage Array Identifier (SAI or SA Identifier). The
Storage Array Identifier is the identification value used
by the DS5000 Storage Manager host software
(SMClient) to uniquely identify each managed storage
server. The DS5000 Storage Manager SMClient
program maintains Storage Array Identifier records of
previously-discovered storage servers in the host
resident file, which allows it to retain discovery
information in a persistent fashion.
storage expansion enclosure (EXP). A feature that
can be connected to a system unit to provide additional
storage and processing capacity.
storage management station. A system that is used
to manage the storage subsystem. A storage
management station does not need to be attached to
the storage subsystem through the fibre-channel
input/output (I/O) path.
storage partition. Storage subsystem logical drives
that are visible to a host computer or are shared among
host computers that are part of a host group.
storage partition topology. In the DS5000 Storage
Manager client, the Topology view of the Mappings
window displays the default host group, the defined host
group, the host computer, and host-port nodes. The
host port, host computer, and host group topological
elements must be defined to grant access to host
computers and host groups using logical drive-to-LUN
mappings.
striping. Splitting data to be written into equal blocks
and writing blocks simultaneously to separate disk
drives. Striping maximizes performance to the disks.
Reading the data back is also scheduled in parallel, with
a block being read concurrently from each disk then
reassembled at the host.
subnet. An interconnected but independent segment
of a network that is identified by its Internet Protocol (IP)
address.
sweep method. A method of sending Simple Network
Management Protocol (SNMP) requests for information
to all the devices on a subnet by sending the request to
every device in the network.

SSA. See serial storage architecture.

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IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

switch. A fibre-channel device that provides full

bandwidth per port and high-speed routing of data by
using link-level addressing.
switch group. A switch and the collection of devices
connected to it that are not in other groups.
switch zoning. See zoning.
synchronous write mode. In remote mirroring, an
option that requires the primary controller to wait for the
acknowledgment of a write operation from the
secondary controller before returning a write I/O request
completion to the host. See also asynchronous write
mode, remote mirroring, Metro Mirroring.
system name. Device name assigned by the vendor's
third-party software.
TCP. See Transmission Control Protocol.
TCP/IP. See Transmission Control Protocol/Internet
Protocol.
terminate and stay resident program (TSR
program). A program that installs part of itself as an
extension of DOS when it is executed.
topology. The physical or logical arrangement of
devices on a network. The three fibre-channel
topologies are fabric, arbitrated loop, and point-to-point.
The default topology for the disk array is arbitrated loop.
TL_port. See translated loop port.
transceiver. A device that is used to transmit and
receive data. Transceiver is an abbreviation of
transmitter-receiver.
translated loop port (TL_port). A port that connects
to a private loop and allows connectivity between the
private loop devices and off loop devices (devices not
connected to that particular TL_port).
Transmission Control Protocol (TCP). A
communication protocol used in the Internet and in any
network that follows the Internet Engineering Task Force
(IETF) standards for internetwork protocol. TCP
provides a reliable host-to-host protocol between hosts
in packed-switched communication networks and in
interconnected systems of such networks. It uses the
Internet Protocol (IP) as the underlying protocol.

trap recipient. Receiver of a forwarded Simple

Network Management Protocol (SNMP) trap.
Specifically, a trap receiver is defined by an Internet
Protocol (IP) address and port to which traps are sent.
Presumably, the actual recipient is a software
application running at the IP address and listening to
the port.
TSR program. See terminate and stay resident
program.
uninterruptible power supply. A source of power
from a battery that is installed between a computer
system and its power source. The uninterruptible power
supply keeps the system running if a commercial power
failure occurs, until an orderly shutdown of the system
can be performed.
user action events. Actions that the user takes, such
as changes in the storage area network (SAN), changed
settings, and so on.
worldwide port name (WWPN). A unique identifier for
a switch on local and global networks.
worldwide name (WWN). A globally unique 64-bit
identifier assigned to each fibre channel port.
WORM. See write-once read-many.
write-once read many (WORM). Any type of storage
medium to which data can be written only a single time,
but can be read from any number of times. After the
data is recorded, it cannot be altered.
WWN. See worldwide name.
zoning. (1) In fibre channel environments, the
grouping of multiple ports to form a virtual, private,
storage network. Ports that are members of a zone can
communicate with each other, but are isolated from
ports in other zones. (2) A function that allows
segmentation of nodes by address, name, or physical
port and is provided by fabric switches or hubs.

Transmission Control Protocol/Internet Protocol

(TCP/IP). A set of communication protocols that
provide peer-to-peer connectivity functions for both local
and wide-area networks.
trap. In the Simple Network Management Protocol
(SNMP), a message sent by a managed node (agent
function) to a management station to report an
exception condition.

Glossary

155

156

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Index
A
a hot-swap E-DDM
replacing 72
a hot-swap hard disk drive
replacing 72
about this document xvii
accessible documentation 142
acoustical noise emission values
airflow 6, 15, 18
AIX host
support xxv
altitude ranges 15
area requirements 13
audience xvii

16

B
bays
hot-swap drive 4
best practices 11
blank trays 68
board ID 50

C
cabling
a EXP520 to a DS4500 41
a fibre-channel loop 32
an IBM EXP520 37
device overview 41
drive loop 65
fibre-channel restrictions 32
for power 32
power supply 44
SFP modules 32
caution and danger notices xi
checking
drive module 51
checking the LEDs 51
compatibility, hardware and software 10
components
2 Gbps hard disk drives 3
environmental services modules 3
power supply and fan units 3
weights 13
components, installing and replacing 65
contamination, particulate and gaseous 142
controller
information record 106
controller information 50
cooling 18
Copy Services Guide 125
customer replaceable units (FRUs) 3

D
data sheet

106

Copyright IBM Corp. 2009, 2013

device drivers
downloading latest versions xxiii
document organization xvii
documentation
documents xxiii
DS Storage Manager 125
DS4000 125
DS4100 SATA Storage Subsystem 133
DS4200 Express Storage Subsystem 132
DS4300 Fibre Channel Storage Subsystem 131
DS4400 Fibre Channel Storage Subsystem 130
DS4500 Storage Subsystem 129
DS4700 Storage Subsystem 128
DS4800 Storage Subsystem 127
DS5000 125
DS5000-related documents 136
DS5020 Storage Subsystem 126
DS5100 and DS5300 Storage Subsystem 126
Web sites xxiv
documentation format 142
drive
2 or 4 Gbps 4
amber Fault LED 5
green Activity LED 5
trays 4
drive FRU labels 69
drive FRUs 68
drive information 50
drive LED activity 69
drive LEDs 69
drive, hard disk
replacing all at same time 73, 74
replacing one at a time 73, 76
drivers xxiii
drives
maximum number 52
DS documentation 125
DS Storage Manager
documentation 125
DS4000 documentation 125
DS4100
Storage Subsystem library 133
DS4200 Express
Storage Subsystem library 132
DS4300
Storage Subsystem library 131
DS4400
Storage Subsystem library 130
DS4500
Storage Subsystem library 129
DS4700
Storage Subsystem library 128
DS4800
Storage Subsystem library 127
DS5000
Hardware Maintenance Manual 136
Problem Determination Guide 136
Storage Expansion Enclosure documentation 134

157

DS5000 documentation 125

DS5000 Storage Manager
related documents 136
DS5020
Storage Subsystem library 126
DS5100 and DS5300
Storage Subsystem library 126

E
E-DDM
2 or 4 Gbps 4
replacing all at same time 73, 74
replacing one at a time 76
E-DDM information 50
E-DDMs
replacing one at a time 73
EIA 310-D Type A 19-inch rack cabinet 26
electrical requirements 17
emergency shutdown 60
enclosure ID 31
enclosure information 50
environmental requirements and specifications 14
environmental service module (ESM) 3
description 5
location 5
SFP module ports, cabling 32
EXP5000
dimensions 13
general checkout 93
parts listing 101
EXP520
cabling 41
environmental requirements and specifications 14

F
FC-SAS, definition of 2
Fibre Channel overview 2
fibre-channel loop 32
adding the EXP520 65
fibre-channel loop and ID
midplane 32
setting 31, 32
fibre-channel loop IDs 70
fibre-optic cable, handling 36
fire suppression xxvi
firmware levels, determining 10
firmware updates 49
front bezel 52

H
hard disk drive
replacing all at same time 73, 74
replacing one at a time 73, 76
hardware compatibility 10
hardware fault indicator LEDs 51
hardware service and support xxv
Health Check process 45
heat dissipation 15
heat output 18
host bus adapter 23
hot swap
drive bays 4
drive LED activity described 69
hardware 70
hot-swap E-DDMs 68
hot-swap ESM
replacing failed ESM 83
hot-swap hard disk drives 68
installing 70

I
IBM Safety Information 136
IBM System Storage DS5000
Health Check process 45
IBM System Storage Productivity Center xxiv
identification numbers 105
indicator LEDs
during power on 51
indicator lights
drive Active 52
power supply and fan unit Fault 6
power supply and fan unit Power 6
information record, storage subsystem and
controller 106
installation
into a rack 28
into a rack cabinet 21
preparation 22
installed device records 108
installing and replacing components
hot-swap hard disk drives 65
installing and replacing devices
blank trays 68
Intel and AMD-based host
support xxv
inventory checklist 3

L
G
gaseous contamination 142
glossary 147
guidelines, fibre-optic cables 36

158

LC-LC fibre-channel cable 37

connecting to an SFP 38
removing 39
LEDs
diagnostic 54
front 52
power supply and fan unit 51
rear 53

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide

Linux host
support xxv
loop redundancy 32
correct example 43
loop redundancy, described

43

M
midplane
replacing 87
Migration Guide 125
multiple drives
replacing 73
multiple E-DDMs
replacing 73
My Support 11

61

N
non-IBM rack installation 113
notes, important 141
notices 139
safety and caution xi
numbers, drive ID 5
numeric display 54

O
overheating, power supplies
overview of the product 1

powering on
after planned shutdown 47
after power supply shutdown
at initial startup 47
problem
determination 93
product ID 50
product overview 1

61

P
part numbers, power cords 121
particulate contamination 142
planned shutdown, powering off 57
power cabling 32
power cord use by country 121
power cords 121
routing 23
power cords and receptacles 18
power indicator light
power supply and fan unit 6
power outage
due to overheated power supplies 61
power recovery 18
power redundancy 12
power requirements 17
power supply
cabling 44
power supply and fan unit
described 6
replacing 78
power supply and fan units
description 6
power-fan canister
recovering from shutdown 61
power, restoring after an emergency 60
powering off
for planned shutdown 57

rack cabinet
EIA 310-D Type A 19 inch 26
preparatory procedures 24
rail installation 26
site preparation 22
rack mounting template for EXP520 109
RAID controllers 32
rail installation 26
rear
LEDs 53
recommendations
cabling 40
records
identification numbers 105
installed device 108
replacing components
Service Action Allowed Status LED 65
replacing failed
midplane 87
power supply and fan unit 78
SFP module 85
resources
documents xxiii
Web sites xxiv
restoring power
after planned shutdown 47
after power supply shutdown 61
restoring power after an emergency 60
restrictions
fibre-channel cable 32
rules
cabling 40

S
safety information xi
safety, static-sensitive devices 22
SAS technology, definition of 2
SATA technology 2
saving the storage subsystem configuration
saving the storage subsystem profile 12
settings
fibre-channel loop and ID 31, 32
SFP modules
described 8
replacing 85
shock and vibrations requirements 16
shutdown, emergency 60
site preparation 23
site wiring requirements 17

12

Index

159

small form-factor pluggable module (SFP)

connecting an LC-LC fibre-channel cable 38
important information about 33
port location, DS4500 41
protective cap 34
removal 35
removing an LC-LC cable 39
static-protective package 34
Small Form-Factor Pluggable modules
described 8
Small-form Factor Pluggable modules
replacing 85
software compatibility 10
specifications 13
specifications, fibre-optic cables 36
SSPC xxiv
SSPC (System Storage Productivity Center) xxiv
startup sequence 47
static-sensitive devices, handling 22
storage area network (SAN)
technical support Web site xxv
storage expansion enclosure
airflow 6
cabling 32
checking status 51
drive ID numbers 5
fans 6
fault indicator LEDs 51
identification numbers 105
performing an emergency shutdown 60
power supply and fan unit 6
records 105
restoring power after an emergency 60
startup sequence 47
troubleshooting 50
turn on and turn off the 47
turning off 57
turning on before storage subsystem 76
Storage Manager
installing for use with IBM System Storage
Productivity Center xxiv
Storage Manager software
where to obtain xxiii
storage manager software and hardware
compatibility 9
storage subsystem
cabling 41
information record 106
storage subsystem configuration 12
storage subsystem profile 12
submodel ID 50
support code upgrades
software and firmware 9
support notifications 11
switch
technical support Web site xxv
switches 23
System p host
support xxv
System Storage Interoperation Center (SSIC) xxiv
System Storage Productivity Center xxiv

160

System Storage Productivity Center (SSPC)

System x host
support xxv

xxiv

T
T10 PI technology, definition of 3
tasks by document title 125
tasks by documentation title 125
temperature and humidity 14
temperature, maximum 61
template, rack mounting 109
trademarks 140
troubleshooting 93
no power 61
overheating problem 61
procedure 50
turning off power
for planned shutdown 57
turning off the storage expansion enclosure
turning on power
after power supply shutdown 61
at initial startup 47

57

U
uninterruptible power supply (UPS)
updates (product updates) 11
upgrades, support code 9
user controls 5

23

W
Web sites
AIX xxv
Fix central xxv
IBM publications center xxv
IBM System Storage product information xxv
list xxiv
premium feature activation xxiv
SAN support xxv
SSIC xxiv
switch support xxv
System p xxv
System Storage Productivity Center (SSPC) xxiv
System x xxv

IBM System Storage DS5020 EXP520 Storage Expansion Enclosure: Installation, Users, and Maintenance Guide




Part Number: 46W6897

GA32-0957-04

(1P) P/N: 46W6897

Printed in USA