Lecture Notes on Information Theory Vol. 1, No.

1, March 2013

The Formal Design Model of an Automatic Teller

Machine (ATM)
Salem S. M. Khalifa and Kamarudin Saadan
University Sains Islam Malaysia, Faculty of Science & Technology,Bandar Baru Nilai, 71800 Nilai, Negeri Sembilan,
Malaysia
Email:[email protected]; [email protected]

AbstractAutomated teller machines (ATM) have become a

part and parcel of supermarkets, convenience stores, travel
centers and banking. ATM is a real-time system that is very
complex in design and application. This paper presents the
formal design, requirement, a distributed approach for the
ATM networks, and type of the ATM system.

The concept of the ATM first began in 1968, a working

prototype came about in 1969 and Docutel was issued a
patent in 1973. The first working ATM was installed in a
New York based Chemical Bank [3].

Index TermsATM, real-time systems, formal design

models, system behaviour specification, Distributed
Database System (DDS).

ATMs are placed not only near or inside the premises

of banks, but also in locations such as shopping
centers/malls, airports, grocery stores, petrol/gas stations,
restaurants, or any place large numbers of people may
gather. These represent two types of ATM installations:
on and off premise. On premise ATMs are typically more
advanced, multi-function machines that complement an
actual bank branch's capabilities and thus more expensive.
Off premise machines are deployed by financial
institutions and also ISOs (or Independent Sales
Organizations) where there is usually just a straight need
for cash, so they typically are the cheaper mono-function
devices [4].

I.

II.

INTRODUCTION

An automatic teller machine (ATM) is a computerized

telecommunications device and real-time system that
provides the clients of a financial institution with access
to their bank accounts in a public space without
intervention administration of financial institution. These
machines can now be found at most supermarkets,
convenience stores and travel centers [1].
To use an automatic teller machine, clients must have a
plastic ATM card with a plastic smartcard with a chip or a
magnetic stripe, which contains a unique card number and
some security information about the client [2].
The customer is identified by inserting plastic ATM
card and entering a personal identification number (PIN)
for the customer. ATM allow customers to access their
bank accounts, and enable them to deposit and
withdrawal processes as well as check their account
balances and enable them to use their mobile phones to
buy prepaid credit. Also an automatic teller machine
allows a bank customer to conduct their banking
transactions from almost every other ATM machine in the
world. [3] [4].
Don Wetzel was the co-patentee and chief
conceptualist of the automated teller machine, an idea he
thought of while waiting in line at a Dallas bank. At the
time (1968) Wetzel was the Vice President of Product
Planning at Docutel, the company that developed
automated baggage-handling equipment. The other two
inventors listed on the patent were Tom Barnes, the chief
mechanical engineer and George Chastain, the electrical
engineer. It took five million dollars to develop the ATM.

III. FINANCIAL NETWORKS

ATM networks are an integral part of new generation

banking. ATM networks became more intelligent when it
providing a banking procedures. All the ATM machines
working around the world are based on the concept of
centralized database system. ATM uses a host processor
to connect, and communicate.
The host processor is analogous to an Internet service
provider (ISP) in that it is the gateway through which all
the various ATM networks become available to the
cardholder (the person wanting the cash) [5].
Most ATMs are connected to interbank networks,
enabling people to withdraw and deposit money from
machines not belonging to the bank where they have their
account or in the country where their accounts are held
(enabling cash withdrawals in local currency). Some
examples of interbank networks include PLUS, Cirrus,
Interac and LINK. ATMs rely on authorization of a
financial transaction by the card issuer or other
authorizing institution via the communications network.
Many banks charge ATM usage fees. In some cases, these
fees are charged solely to users who are not customers of
the bank where the ATM is installed; in other cases, they
apply to all users. Many people oppose these fees because

Manuscript received December 21, 2012; revised February 15, 2013.

2013 Engineering and Technology Publishing

doi: 10.12720/lnit.1.1.56-59

LOCATION.

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Lecture Notes on Information Theory Vol. 1, No. 1, March 2013

ATMs are actually less costly for banks than withdrawals

from human tellers [4] [6] [7].
In order to allow a more diverse range of devices to
attach to their networks, some interbank networks have
passed rules expanding the definition of an ATM to be a
terminal that either has the vault within its footprint or
utilizes the vault or cash drawer within the merchant
establishment, which allows for the use of a scrip cash
dispenser [4].

Figure 1.

bottom portion of most small ATMs is a safe that

contains the cash. [1]

ATM Network
Figure 2.

Parts of the ATM

Recently, due to heavier computing demands and the

V.

falling price of computer-like architectures, ATMs have

moved away from custom hardware architectures using
microcontrollers and/or application-specific integrated
circuits to adopting a hardware architecture that is very
similar to a personal computer. Many ATMs are now able
to use operating systems such as Microsoft Windows and
Linux. Although it is undoubtedly cheaper to use
commercial off-the-shelf hardware, it does make ATMs
vulnerable to the same sort of problems exhibited by
conventional computers [6].

Security, as it relates to ATMs, has several dimensions.

ATMs also provide a practical demonstration of a number
of security systems and concepts operating together and
how various security concerns are dealt with [8].
New technology (ATMs to operate without a card ) has
been unveiled to allow clients to withdraw money from
cash machines using their cell phones .customers are
given a six-digit code to allow them to enter into an ATM
to release the cash. The services are the latest
developments in a long-predicted move towards the smart
phone becoming a digital wallet [9].

IV. PARTS OF THE MACHINE

There are probably millions who has used an ATM. As
know, an ATM has two input devices:
Card reader captures the account information
stored on the magnetic stripe on the back of an
ATM/debit or credit card. The host processor uses
this information to route the transaction to the
cardholder's bank.
Keypad lets the cardholder tell the bank what
kind of transaction is required (cash withdrawal,
balance inquiry, etc.) and for what amount. Also,
the bank requires the cardholder's personal
identification number (PIN) for verification.
Federal law requires that the PIN block be sent to
the host processor in encrypted form.
An ATM has four output devices:
Speaker provides the cardholder with auditory
feedback when a key is pressed.
Display screen prompts the cardholder through
each step of the transaction process. Leased-line
machines commonly use a monochrome or color
CRT (cathode ray tube) display. Dial-up
machines commonly use a monochrome or color
LCD.
Receipt printer provides the cardholder with a
paper receipt of the transaction.
Cash dispenser is the heart of an ATM is the safe
and cash-dispensing mechanism. The entire

2013 Engineering and Technology Publishing

SECURITY

VI. PHYSICAL
Modern ATM physical security, per other modern
money-handling security, concentrates on denying the use
of the money inside the machine to a thief, by means of
techniques such as dye markers and smoke canisters [10].
VII. TRANSACTIONAL SECRECY AND INTEGRITY
The security of ATM transactions relies mostly on the
integrity of the secure crypto processor: the ATM often
uses commodity components that are not considered to be
"trusted systems". Encryption of personal information,
required by law in many jurisdictions, is used to prevent
fraud. Sensitive data in ATM transactions are usually
encrypted with DES, but transaction processors now
usually require the use of Triple DES.Remote Key
Loading techniques may be used to ensure the secrecy of
the initialization of the encryption keys in the ATM.
Message Authentication Code (MAC) or Partial MAC
may also be used to ensure messages have not been
tampered with while in transit between the ATM and the
financial network [4] [10].
VIII. CUSTOMER SECURITY
In some areas, multiple security cameras and security
guards are a common feature. Critics of ATM operators
57

Lecture Notes on Information Theory Vol. 1, No. 1, March 2013

ATM has to connect to, and communicate through, a host

processor. The host processor is analogous to an Internet
service provider (ISP) in that it is the gateway through
which all the various ATM networks become available to
the cardholder (the person wanting the cash) [5].
Most host processors can support either leased-line or
dial-up machines. Leased-line machines connect directly
to the host processor through a four-wire, point-to-point,
and dedicated telephone line. Dial-up ATMs connect to
the host processor through a normal phone line using a
modem and a toll-free number, or through an Internet
service provider using a local access number dialed by
modem.

assert that the issue of customer security appears to have

been abandoned by the banking industry it has been
suggested that efforts are now more concentrated on
deterrent legislation than on solving the problem of forced
withdrawals.
IX. RELIABILITY
The client information is stored in multiple branches. If
the host processor is unable to connect to the nearest
neighbor then it tries to connect with the second nearest
neighbor. This is impossible in the case of centralized
database concept [5].
Before an ATM is placed in a public place, it typically
has undergone extensive testing with both test money and
the backend computer systems that allow it to perform
transactions. Banking customers also have come to expect
high reliability in their ATMs, which provides incentives
to ATM providers to minimize machine and network
failures. Financial consequences of incorrect machine
operation also provide high degrees of incentive to
minimize malfunctions. ATMs and the supporting
electronic financial networks are generally very reliable,
with industry benchmarks typically producing 98.25%
customer availability for ATMs and up to 99.999%
availability for host systems. If ATMs do go out of
service, customers could be left without the ability to
make transactions until the beginning of their bank's next
time of opening hours. Of course, not all errors are to the
detriment of customers; there have been cases of
machines giving out money without debiting the account,
or giving out higher value notes as a result of incorrect
denomination of banknote being loaded in the money
cassettes. Errors that can occur may be mechanical (such
as card transport mechanisms; keypads; hard disk
failures); software (such as operating system; device
driver; To aid in reliability, some ATMs print each
transaction to a roll paper journal that is stored inside the
ATM, which allows both the users of the ATMs and the
related financial institutions to settle things based on the
records in the journal in case there is a dispute. In some
cases, transactions are posted to an electronic journal to
remove the cost of supplying journal paper to the ATM
and for more convenient searching of data [4] [10].
Improper money checking can cause the possibility of
a customer receiving counterfeit banknotes from an ATM.
While Bank personnel are generally trained better at
spotting and removing counterfeit cash, the resulting
ATM money supplies used by banks provide no absolute
guarantee for proper banknotes. Some ATMs may be
stocked and wholly owned by outside companies, which
can further complicate this problem when it happens. Bill
validation technology can be used by ATM providers to
help ensure the authenticity of the cash before it is
stocked in an ATM; ATMs that have cash recycling
capabilities include this capability [11].
X.

Figure 3.

Leased-line ATMs are preferred for very high-volume

locations because of their thru-put capability and dial-up
ATMs are preferred for retail merchant locations where
cost is a greater factor than thru-put. The initial cost for a
dial-up machine is less than half that for a leased-line
machine. The monthly operating costs for dial-up are only
a fraction of the costs for leased-line.
The host processor may be owned by a bank or
financial institution, or it may be owned by an
independent service provider. Bank-owned processors
normally support only bank-owned machines, whereas
the independent processors support merchant-owned
machines [1].
XI. CONCLUSIONS
An automatic teller machine (ATM) is a computerized
telecommunications device that provides the customers of
a financial institution with access to financial transactions in
a public space without the need for a human clerk or bank teller.
ATMs are placed near any place large numbers of people may
gather. Most ATMs are connected to interbank networks.ATM
contains from Card reader, Keypad, Speaker, display screen,
Receipt printer and Cash dispenser.

REFERENCES

THE WAY OF ATMS WORK

[1]

An ATM is simply a data terminal with two input and

four output devices. Like any other data terminal, the
2013 Engineering and Technology Publishing

State machine diagram for object ATM

[2]

58

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Lecture Notes on Information Theory Vol. 1, No. 1, March 2013

[3]
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