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Simphony WhitePaper

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135 views5 pages

Simphony WhitePaper

iju

Uploaded by

Jebo Mater
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Simphony White Paper

The first MICROS Software as a Service


(SaaS) hospitality solution, leveraging from
a service oriented architecture (SOA)

Product version: 1.5

Whether your business consists of a large, single-site operation or multiple locations and concepts, a
centralized point-of sale (POS) System that is built on Service Oriented Architectures (SOA) and
utilizes on-demand applications is a viable option that can reduce costs, increase control and provide
greater flexibility.
SOA consists of Web-based services that communicate with each other in order to deliver functionality
that consolidates system management and provides full integration to disparate environments. Tools
written to take advantage of the Web services support integration to the various applications in use at
the store level, in addition to the enterprise financial system used to manage the entire business. The
result is a system that is substantially flexible; highly scalable; and, coupled with a hosted
environment, extremely reliable.
With SOA, services can be run on distributed platforms and accessed across networks. Users have
the ability to implement a service centrally that is accessed by thousands of workstations or they can
distribute the service to run at each property where it is only accessed by the local workstations.
Ultimately, SOA enables users to scale the system for an optimal fit rather than implementing a
packaged solution set that may or may not include all the services required for their particular
business.
Simphony is designed for:

Table Service Restaurants


Quick Service / Quick Casual Restaurants
Retail Outlets
Hotels and Resorts
Travel Plazas and Airports
Institutional Dining

Why Simphony

Reduced Property Level Hardware Investment


Reduced Systems Maintenance and Management
Costs
Reduced Property Level Training Costs
Shift Costs Related to Customization
Reduced Downtime and Outages
Improved Operational Efficiencies
Stand Alone resilient operations ensure business
continuity

Simphony Enterprise POS Solution


Simphony can handle a multi-property POS configuration consisting of thousands of workstations,
as well as scale down to smaller single property configurations. It is fully capable of supporting
thousands of workstations generating terabytes of sales data, and its web based reporting solution
minimizes the technology footprint on the property. Content Text

Enterprise Management Console


The Simphony Enterprise Management Console is a web-delivered application that provides
centralized management capabilities. Menu items, employees, touch screens, revenue centers, and
properties are just some of the items that may be updated, inserted, or deleted within the system.
These changes are made in a central database and then distributed to the locations that were
updated.
The EMC is downloaded and installed to any users desktop via a web service. All updates via service
packs will occur automatically and are sent down using the web service. This offers an immediate cost
savings to an organization, eliminating manual software installation and much of the ongoing
management required of the client/server applications. EMC offers a number of simplified search and
configuration wizards to assist in frequently used database programming tasks such as employee and
menu item additions. These wizards allow database records to be created by selecting an existing
item as a template, modify the original name and characteristics, and publishing the changes to the
database. Items may be added property wide or to specific revenue centers.
One of EMCs most powerful features is its ability to copy data from an existing revenue center to
another one or even copy a whole property. When deploying similar concepts or identical properties,
this feature greatly reduces the amount of time required to configure the new outlets.
Ready for the Enterprise since Day One
Not a property Based Solution that has been Scaled Up
Operates over a WAN, LAN or Public Internet
Implemented Using a Service Oriented Architecture (SOA
The Most Scalable POS Solution Ever Built
1 to 20,000 (or more!) Workstations
Centralized Installation, Local Deployment
No On Property Servers Required
Deployment Options:
Traditional Software Purchase w/ MICROS Hosting
Software as a Service (SaaS)
Self Hosted

Simphony Client
The Simphony Client was designed to provide maximum functionality during times when the central
database is not available. Due to the service oriented architecture of Simphony the lines have been
blurred between traditional online and offline functionality. The client will use any service it can see on
the network. By not being totally reliant on the central servers - kitchen display systems, remote and
local printing, credit card processing and even room posting can still occur while the datacenter is
unavailable. Simphony clients can even share check data while offline, allowing a check that was
opened on one workstation to be worked on from a different one.
In addition to the unparalleled resiliency, the Simphony client offers a flexible touch screen that can
be configured to meet the needs of the operation. Each outlet may have different touch screen styles
including different key layouts, bitmaps, and color schemes all using the same client software. The
client is designed to run on Windows CE, POS Ready 2009, XP, or Mobile Clients. There is no requirement for an
onsite server to run the Simphony clients.

MICROS recommendations for running the Simphony client on non-MICROS hardware are as
follows:
Minimum of 1GB RAM

Retail workstations requiring over 100,000 items require a minimum 2GB RAM

Intel Atom N450 Processor or greater

Drive Storage 4GB Minimum (may be hard drive, UDOC or CF)

Simphony offers comprehensive hosted POS functionality


Although Simphony may be implemented at a single property, the true value can be found in its
ability to scale to a business with thousands of workstations spread over many locations. This
Software as a Service solution can be hosted using MICROS-Fidelios Frankfurt datacenters, or it can
be self-hosted by a customer. The Enterprise Management Console allows for the management of the
entire system from within a single application. Users are able to create and define the parameters of
the enterprise, locations and revenue centres from any PC that has access to the central server, thus
allowing local users to make changes to their configuration if necessary.
The hosted POS Simphony Enterprise Suite includes:

Enhanced Retail Functionality


eBusiness Solutions integration
Tiered pricing
Paperless kitchen solutions
Kiosk
Enterprise maintenance
Property maintenance
Hand-held support
Gift card support
Credit card support

Apart from POS functionality, Simphony also provides sales and cost reporting capabilities via the
web-based mymicros.net solution, and interfaces to third-party peripheral equipment and software,
including Property Management Systems, Liquor Dispensing Systems, Stored Value Cards and Table
Management Systems. With superior architecture, scalability, resilience, integration and flexible
configuration deployment options, Simphony is the complete enterprise solution to orchestrate your
POS technology needs.

Simphony Client
Centrally managed:
Menu maintenance
Employee add/delete/ modify
User interfaces
Inventory management
Enterprise gift and loyalty
Reporting

A Distributed Architecture:
Server Hardware No Longer Required
Functionality Delivered by Services
Can Exist at Any Level/Location

Reduced Maintenance costs:


Elimination of server hardware
No Server or OS Maintenance
Elimination of server DR Process and
Software Recovery costs
Only client software at property
Centralized Software Distribution
Scheduled Software Deployment
Reduces Security Exposure

Reduced Training Requirements:


Property Level Training Focused on Client
Application
Intuitive User Interfaces
Intuitive Management and Reporting Tools
Standardization Across the Enterprise
Enterprise Deployed Training

Availability and Resiliency:


Distributed Services allow for High Availability
Fail-Over or Backup Services Can Be Configured
Fully Functional Stand Alone Client
Automated Playback of Off-Line Transactions
DR/HA Tasks and Infrastructure Exists at Data Center, No Longer Required on Property

For more information contact


MICROS-FIDELIO GmbH.
Europadamm 2-6
41460 Neuss
Germany
Tel: +49-(0)2131-137 0,
Fax: +49 (0) 2131-137 777
Mail: [email protected]
Web: www.micros-fidelio.eu
micros and micros-fidelio are registered trademarks of MICROS Systems, Inc. Certain product and company names appearing here may be the trademarks or service
marks owned and/or registered by third parties. All other product and brand names are the property of their respective owners.
Copyright 2011 MICROS Systems, Inc. All rights reserved.

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