Colleen Carter-Neblett 678-333-5129 colleenccn@gmail.

com

Profile
Accomplished technology professional with over 20 years experience; proven results in project management (functional-
and technology-based), product delivery, methodology, client relationships, business analysis, and in mentoring; highly
motivated, energetic with excellent communication skills; lead multi-million dollar, high-profile projects. Sr. Program
Manager, managing two state governments tax projects; Project Consultant for education planning and financial software
development projects; extensive experience in back-end integration of complex legacy systems.
Key Skills
Project Management Regulatory Compliance Business Analysis Web Services Business Intelligence Legacy Systems

Technical Skills
Languages Java/J2EE architecture (EJB, Applets, Servlets, JDBC, JSP), HTML, XHTML, XML, PL/SQL,
SQL, COBOL, CICS, RPG 400, Perl
Tools & Apps Excel, PowerPoint, MS Project, SharePoint, NIKU6, Primavera, Visio, Archer Framework
Solutions
Environment J2EE (IBM WebSphere), .NET, MVS, S/390, A/S 400, Unix –Linux, IBM AIX
Database Oracle 9i, 11i, SQL Server, DB2, DB2-UDB, Oracle Forms, Oracle Queries, Oracle Tables
Reporting Tools Crystal Reports, MicroStrategy Integrated Reporting
ETL Tools Informatica

Industries Retail, Financial, Healthcare, State Government

Certifications
•PMP Certification Project Management Institute
•CompTIA Security+ CompTIA
•CompTIA Network+ CompTIA
• Community Leadership Program University of St.Thomas, Minneapolis, MN
• Mini MBA Construction Management University of St.Thomas, Minneapolis, MN

Education
Masters Degree - Information Technology, American Intercontinental University, Dunwoody, GA
Bachelors Degree – Economics, CUNY Brooklyn College, Brooklyn, NY

Professional Experience

September 09 – Present Walmart Inc., Bentonville, AR

• Archer Administrator/Security Analyst (contract)
• Facilitate the research of Laws, Statutes and Best Practices associated with the information security requirements of
Walmart businesses to re-engineer the workflow of corporate and regulatory policy, risk assessments and compliance
• Evaluate and revises business processes flow to use Archer Solution for policy management, Documentum and
SharePoint to publish
• Requirements gathering, documentation, research and solution proposal, implementation of solution or identifying
needs for assistance

April 09 – August 09 Nausinlake Inc., Ibadan OY, Nigeria/Brooklyn NY

Project Manager (contract)
• Facilitated the selection process for a project management and collaboration solution best suited to the engineering
industry
• Analyze the ROI to determine best hosting options then selected QA’s Teambuilder(web collaboration tool),
QDMS(document sharing) and QMS(project management) solutions
• Establish the Project Timelines for current projects for the 2009-2010 fiscal year
• Facilitated the initial training of engineers on the use and functionality of QA’s software.

March 08 – February 09 AT&T Mobility, Alpharetta, GA

Sr. Business Analyst (contract)

June 07 – February 08 Georgia Student Finance Commission, Tucker, GA

Sr. Business Manager/Project Manager
• Played a key role in the development of the Request for Proposal (RFP) and the Functional and Technical
Specification for Georgia Education and Career Planning System. Analyzing and documenting business functionality
using process decomposition diagrams, predictive analytics techniques to enable smarter response to user requests
dependent on user type and needs, and use cases
• Managed the design and technical requirements of Java functions for the web application
• Actively participated defining user translation tables that Window-Eyes should be using for all defined Unicode values
for the Braille menu on the GA411 web site

Jan 07 – May 07 US Bank, ST. Paul, MN

Archer Implementation Project Manager
• Create a plan for a best-practice to guide a successful upgrade of Archer SmartSuite
• Provide primary support for Policy and Awareness and Training portal solutions
• Develop and deliver and user training and awareness courses
• Administer access and expand the department’s use of the Archer product and rollout the use of the product across
US Bank
• Document the nuisances of the processes and produce rollup reports to track the status of the implementation in
order to support informed, strategic decision making.

Jan 06 – Dec 07 Express-Scripts, Minneapolis, MN

Sr. Project Manager (contract)
• Manage resource allocation, budget, project health and project governance for multi project teams
• Manage the implementation of process improvement projects within Medicaid Part D program, HIPPA
compliance and Drug Formularies in order to achieve improved processes and cost control (Mainframe, Java, web
services, Cobol, CICS, DB2)
• Prepared quarterly financial forecast for current and future projects
• Led and supported activities of project scheduling, client facing, issues/risk management, collaboration, drive for
results, managing transformational activities
• Designed and managed upgrades to secured website used by external clients for updating drug benefits,
submittal of eligibility request and patient drug history requests
• Played a key role in measuring results of the Data Warehouse and Business Intelligence impact in the businesses
to ensure the proper ROI on the investments is accomplishing the overall IT and business strategic objectives
• Served on the technical steering committee; was responsible for reporting financial and business impact of HIPPA
and other regulatory agency changes to all applications
• Managed the day to day activities of ten team members on three projects in a matrix organization

Dec 04 – Jan 06 Target Corporation, Minneapolis, MN

Sr. Project Manager (contract)
• Technical lead and manager of quarterly schedule changes to the mainframe Inventory and Store Support
Applications (Cobol, DB2, CICS and web services)
• Created and maintained the Project Plan, defined RIC (risk-issue-change) processes, set up project infrastructure,
prepare TSPR and financial spread sheet, baseline and update WBS, function point estimates, track, control and
manage projects
• Designed and developed Status, Portfolio, Risk and other required management reports using Niku, Sharepoint
and other data repository as input
• Provided project planning and technical expertise for the re-engineering of inventory, point of sale and grocery
sales order applications on WebSphere, .Net and MVS development platforms
• Managed the design and build of a datamart to support Stores Business Intelligence portal

Sept 03 – July 04 FPL Group Juno Beach, FL

Program Manager (contract)
• Managed the software release development and implementation activities of the Work Management System (Trouble
Call and Field Management) software releases in a web/RF/Mainframe environment
• Created and reviewed project charters, project plans, WBS, managed scope creep, risk management plan, risk
mitigation strategy, risk response plan, project integration and project time management plans for multi project teams
• Coordinated and managed the activities of six interface partners, EAI, DBA, Vendors, contractors and PMO for all
application software releases
• Managed a $5 million budget by preparing and submitting monthly budget forecasts, invoices and accrual, and the
Monthly Executive Program Metrics in accordance with the AFE lifecycle processes
• Participated in a formal change control system
• Used MS Project, written and oral performance reports, and other software to help manage and communicate change
• Developed service level agreements for new systems

July 02 - Aug 03 ACS Government Healthcare Solutions Atlanta, GA

Sr. Business Analyst/Project Manager (contract)
• Proactively participated in defining defect and change requirements for the Medicaid Provider Payments
applications.
• Led the requirements definition for the eight provider payment methods under construction, being upgraded from
batch and CICS platform to web services.

Sept 01 – May 02 Giddens, Davidson, Mitchell, Atlanta, GA

Project Manager (contract)
• Managed and assisted in the gathering of business and technical requirements to automate/upgrade legal case
management (CPM 2.1 ASP & ProLaw) and construction project management software (Primavera)
• Conducted research, developed and documented business cases
• Evaluated vendor Case Management Solutions

Mar 98 – Dec 00 Lucent Technology, Alpharetta, GA

Sr. Business Analyst/Project Manager(contract)
• Managed the requirements and test phases of an Enterprise data solution that integrated Paradox/DOS 3.5 and DB2
data into Client/Server and Web-applications
• Improved data quality in the ERP database by 35%
• Coordinated creation of complex stored procedures and functions to support efficient data
storage and manipulation
• Led client analysts in re-engineering initiative to accommodate scheduled data transfers to SAP application
• Led the conversion process between the legacy ERP applications to SAP modules
• Performed source-to-target mapping activities, source data archeology and data profiling

June 97 – Feb 98 Blue Cross Blue Shield of Georgia, Atlanta, GA

Project Manager (Contract)
• Implemented projects which included the membership and provider applications
• Also collaborated with project sponsors to define scope, requirements and specifications to develop a statistical
analysis (data mining) system supported by DB2, Oracle data warehouse using Cognos Impromptu integrated with
PowerPlay for benefits administration
• Created/manipulated SQL Server/Oracle queries to extract data
• Participated In the implementation of Oracle 9i

Jan 95 – April 97 Georgia Dept of Revenue, Atlanta, GA

Sr. Project Manager (Contract)
• Managed and coordinated day to day developments activities of teams working on an e-file application and the
maintenance of the mainframe legacy systems
• Authored major portions of the User Requirements, Data Models, Data Flows, Process Flows, Object Models and
Dependencies Interfaces

Apr 88 – Sept 94 New York City Dept of Finance, Brooklyn, NY

Sr. Program Manager (FTE)
• Established formal Change control system, including the Change Control Board and configuration management
processes
• Manage the development of the FAIRTAX multi phase project on MVS/DB2 and Paradox/DOS platform
• Managed and measured the progress of vendor activities against timelines, milestones, QA and user expectations