2013516
Unrestrained
collaboration
Huawei UC&C
with
consistent
enterprise.huawei.com
experience
HUAWEI TECHNOLOGIES CO., LTD.
Content
1
UC&C Market Trends
Huawei UC&C Industry Position
Huawei UC&C Solution
Huawei UC&C Commercial Value
Why Cooperate with Huawei
UC&C Industry Definitions
UCC
Collaboration
Communications
Team/shared workspaces
Telephony
Email
Voice Mail
Web Conferencing
Audio Conferencing
Instant Messaging
Unified Messaging
Presence
Video Conferencing
Mobile
Wikis, blogs, filtering
UC
Social software and
analytics
Expert location and contextaware applications
Collaborative/real-time
authoring
Other collaboration tools
UC&C Defined:
The integration of Video,
Audio, Data and business
process flow etc.. technologies
to enhance people to people,
people to things and things to
A Technology Framework for Enterprise Unified Communications, Gartner,
15 March 2012
things cooperation
The Evolution Of Enterprise Communications
Voice over IP
Voice
PBX / IP PBX
IP-PBX
Unified
Communications
Unified Communications
and Collaboration
Voice, Meeting, Data,
Instant Message, Group,
Presence, Enterprise Telephone
Directory, Unified Management,
Mobility, Video Conferencing
SNS
Social Media
Team Space
Telepresence
Unified Communications Platform
Unified Communications and
Collaboration Platform
WI-FI/3G
Mobile client
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
CEBP
OA
ERP, CRM
Integration
WI-FI/3G
Telepresence
Page 3
CEBP
Mobile OA
Enterprise Communication TrendsAll IP, Mobility, Video, Cloud
All IP
Mobility
TCO
BYOD
IP Telephony, SIP
Smart Phone, Pad, Soft Client
Video
Convergence
Smart
Unification
IP
Audio/Video/Data Cooperation, Unified Scheduling,
Unified Conference Management
Anywhere, Any Time, Real Experience
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
Page 4
All IP Towards IP and SIP
IP Popularization
SIP Popularization
Integration of IT and CT technologies
IP technology used in enterprise voice, video, email, file
transfer, web pages and IT applications
SIP Trunking: open, easy interoperability; replacing
TDM as default enterprise communication standard
Fortune 500 findings:
62% of enterprise communications are over IP.
60% of remaining enterprises are moving to IP
SIP trunking can cut costs by
30%70%
Global Enterprises moving from TDM to IPT
61M
52M
54M
56M
59M
62M
47M
75%
70%
67%
25%
30%
33%
2008
2009
2010
65%
57%
61%
35%
39%
2011
2012
IP Extensions
HUAWEI TECHNOLOGIES CO., LTD.
52%
64M
48%
43%
48%
52%
2013
2014
2015
65M
43%
57%
2016
TDM Extensions
UC terminals fast deployment
Widely penetration of IM, Webchat, Weblog etc..
Staff are eagerly expecting UC applications
40%
30%
20%
10%
0%
12%
2011
Huawei Confidential
35%
29%
20%
13%
2012
2013
Page 5
2014
2015
Video HD, Convergent Conferencing
Image
CIF
H.261/H.263
Image
Transmission
E1/T1
H.320
4CIF
H.263+
H.239
Transmission
IP Network
H.323
Image
720P, 1080P
H.264
BFCP
Transmission
IP network
SIP
Panoramic video
H.265, low bandwidth
Software based platform
Intelligent control & management
UC, Collaboration Integration
40%
of enterprises
will choose HD video
conference
TDM
SD Video
1990
HUAWEI TECHNOLOGIES CO., LTD.
IP
SD Video
2000
IP
HD Video
2007
Huawei Confidential
Convergent Conference
Panoramic Video
2009
2011
Page 6
2013
Mobility Post-PC Era
1,500,000+ Android & iOS
Percentage of Road Warriors
terminals activated every day
WEU
US
75%
150,000,000 iPads shipped
50%
Asia
30%
BYOD at 30%, increasing to 90% in 2015
IP Phone
PC
Laptop
Pad
Smart Phone
Fixed (Windows, MAC OS) . . . . . . . . . . . . . . . Mobile (Android, iOS)
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
Page 7
Convergence-Simple Deployment, Enhanced Abilities
Simplify
Deployment
System Isolation
Independent
Management
System
Interconnection
Unified
Management
Enhanced
Abilities
Audio
HUAWEI TECHNOLOGIES CO., LTD.
Audio or Video or Web
Huawei Confidential
Audio + Video + Web
Page 8
Challenges in Enterprise Communication
Shifting seamlessly from TDM to IP
Unified
Communication
and
Collaboration
Ubiquitous video communications
Secure, efficient mobile collaboration
Multiple devices, ways to join a conference
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
Page 9
Content
1
UC&C Market Trends
Huawei UC&C Industry Position
Huawei UC&C Solution
Huawei UC&C Commercial Value
Why Cooperate with Huawei
Rapid and Steady Growth
Used by enterprise customers in >20 countries and regions
Over 47% CAGR in revenue over past four years
Member of multiple ISOs; over 1,000 Chinese patents, 50+
international applications (PCT) and 200+ patents issued in
$1000M
Europe, USA
$950M
$790M*
(Lines)
1.50M
3007
1.22M
$525M
1508
0.8M
$212M
560
0.25M
2010
2009
2010
HUAWEI TECHNOLOGIES CO., LTD.
5000
(Sets)
2011
2012
2013
Huawei Confidential
2011
2012
2013
2010
2011
2012
TP
UC
Page 11
2013
UC Industry Position-Challenger in Gartner Quadrant
Huawei UC leading in Challenger Quadrant
2011shipment of Huawei IP-PBX
increased +85.1%, sales revenue increased
+22.5%, ranked NO.1 among global
manufacturers
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
Page 12
Video Conference Position-Challenger in Gartner Quadrant
Market Scope for Telepresence and Group Video Systems
RATING
Strong
Negative
Caution
Promising
Positive
Strong
Positive
2011 Telepresence global market share
shipment/sets
AVAYA
Huawei
LifeSize
Cisco
Teliris
Vidyo
Polycom
Other
13.1%
Polycom
16.3%
Cisco
50.3%
Huawei VC R&D started since from 1993
600+ patents were awarded
Huawei
20.3%
Telepresence global shipment
By Dec, 2012, 150K VC have been shipped to 60+ countries
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
No. 2
In China, TP, HD VC and operator market
share ranked No 1 in last 5 years
No.1
Page 13
R&D Centers Around the World
Openlab for ISV & Partner
in Germany
Five R&D Center in China
R&D Center in US
R&D
Design
Design
Lab
Shenzhen, Beijing, Nanjing, Hangzhou, Suzhou
R&D
Design Center
in US
Design Center
in France
Lab
R&D
Openlab for ISV & Partner
in China
R&D Center
in India
ShenzhenHangzhouShanghai
Lab
Openlab for ISV &
Partner in India
7 R&D Centers, 5 Openlabs, 2 Design Centers
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
Page 14
Huawei in the UC&C Value Chain
Supplier
Platform
IntegrationReady
Core Products
ISV/SI
Oracle
NCR
Genesys
Digital
China
Sunyard
Neusoft
IBM
Orange
Telefonica
Database
UC
Audio/Video
CC
Software Platform
TP/VC
Hardware Platform
IVS
OS
Hardware
Chip
Core
products
Architecture
Core Products
Training
Certification
Technical
Support
Suite
R&D
Win2Win, grow, and share together with partners
Multiple Level SupportOpen Lab, HCIE certification project, ISV certification
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
Enterprise: Remote office
Finance: Tele-bank
Government: Hotline
Transportation:
Traffic Surveillance
Education: eLearning
Medical: Remote
Diagnoses
Power: Contact Center
Customers
Partners
Integration
Enterprise/ Vertical
Page 15
Interoperation
Content
1
UC&C Market Trends
Huawei UC&C Industry Position
Huawei UC&C Solution
Huawei UC&C Commercial Value
Why Cooperate with Huawei
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
Page 16
Huawei UC&C Solutions
Cloud Collaboration Solution
Video
Headquarters
Meeting
IP Telephony
Unified
Management
Mobile Collaboration Solution
2G/3G/LTE
At Home
Branches
Workstation
Conference Room
Video Communication Solution
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
Page 17
All IP Communication Solution
DC
Travel
UC
All IP Communication Solution
IMS
Enterprise IMS
IMS UC
CSCF
AS
Advanced E-IMS Architecture
Original
System
Unified Platform
Communication
Platform
Traditional
PBX
Coexists with original system,
unified management
IP PBX
UAP
Multi-network
Compatibility
Access Gateway
Analog
2G/3G/4G
WIFI
Integration, cost savings
Satellite
Multi-terminal
Access
Terminal
Anytime, anywhere
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
Page 18
All-in-one UC Solution
Gateway
IP-PBX
UC Application
Trunk Access
Media Resource
Call routing
Voice
P2P Video
Supplementary Service
IM, Mobile Apps
Multimedia Conferencing
Audio, Video, Data
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
Page 19
IDEO Interface Design
Android Phone
iPad
Cooperation
Voice
iPhone
Android Pad
Address Book
Video
Presence
Meeting
PC
HUAWEI TECHNOLOGIES CO., LTD.
Data
Sharing
IM
Huawei Confidential
IP Phone
Page 20
Cross Terminal Consistent Experience
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
Page 21
Cross Terminal Consistent Experience
5Color LCD
800 x 480 pixels
1.67M Real color
display
2.8Color LCD
320 x 240 pixels
256K Color display
Conference Control
Instant conference,
Inviting, muting,
removing participants,
and ending conference
Ultrathin Design
Tidy Wiring
HD Voice
Ultra light, Ultrathin, Leading fashion
Concise Cabling, simple design
Perfect, melodious voice quality
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
Page 22
UC for Improved Communication EfficiencyICBC
ICBC requirements
Communication systems and business systems were totally
independent from one another
Communication between domestic branches and overseas branches
was a challenge.
Huawei Solution
Huawei UC Integrated with ICBC business system to improve
business process efficiency.
UC mobility features brought rick, flexible communication methods
Audio, Data and Video convergence improved communications
efficiency
Value for ICBC
HUAWEI TECHNOLOGIES CO., LTD.
Using a convenient and efficient communications system
UC is part of internal business process flow, improving
communications and decision making efficiency
Seamlessly integration with Tele-banding has transformed all
employees into potential agents
Huawei Confidential
Page 23
UC to Boost InnovationTXC
TXC requirements
5 regions, 11 sites, multiple equipment brands: difficult to maintain
Aging equipment: low reliability, difficult to expand
Voice and data networks isolated: difficult to integrate with new
business systems, low communications efficiency
Huawei Solution
Centralized deployment, unified management and maintenance
Dual-board redundancy, local survivability for high reliability
Unified communications, smooth expandability
Improved employee work efficiency
TXC Values
Huawei UC solutions improved work efficiency
and reduced costs
TXC takes the online time of Huawei UC client as an
employee KPI, in order to let staffs overcome the
dependence on outdated way of communication
HUAWEI TECHNOLOGIES CO., LTD.
Peter-CXO
TXC and Huawei cooperate well together. TXC has complete confidence
and trust in Huaweis ability. Huaweis UC solution has greatly improved
our work efficiency and convenience. Its provided us with many benefits
and made us more competitive
Huawei Confidential
Page 24
China Meteorological AdministrationHuawei UC,
Path to Convergent Communications
CMA requirements
Low fixed phone utilization; make better use of existing network.
Construct a unified platform to enable network access via PSTN, IP
and mobility / wireless network
Huawei Solution
Interconnect with existing PBX, unified access platform
Deploy public and private network address traversal solution.
Provide Presence, IM, and conference technology for improved
communications
CMA Values
HUAWEI TECHNOLOGIES CO., LTD.
Rich communications, solid communications security
Improved communications efficiency, lower TCO
Huawei Confidential
Page 25
Video Communication Solution
Customization
Professional design, one-stop delivery
Telemedicine
eClassroom
Emergency Command
Telecourt
Management Platform
Safety and Reliability
Ninelevel backup
Three-level encryption
Streaming Server
MCU
Gateway
SEC
IRC
ROD
ARQ
HD, low bandwidth
1080P@60 H.264 HP+VME
Telepresence
HUAWEI TECHNOLOGIES CO., LTD.
Video Endpoint Desktop Endpoint
Huawei Confidential
Mobility Video
Page 26
Panoramic Telepresence
Panoramic
Experience
Super HD, Narrow screen gap,
Directional precise sound
Convergent
Interconnectivity
Compatible with Cisco,
Polycom, Microsoft
Reduced TCO 30%
Bandwidth 25
Space
26%
Power
42%
Easy Operation
Wireless touch control
One key join conference
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
Page 27
Micro Telepresence
1st all-in-one HD VC terminal
All-in-1
1st Voice dialing VC terminal
Voice dialing
Easy-mount
Wireless
1st wireless connection
VC terminal
HD delivered via low
bandwidth (1080P@512k)
1080p30@512K
Plug-in and Play,
Easy Maintenance
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
Page 28
Mexico PEMEX Telepresence
PEMEX Requirements
Integrate equipment from multiple vendors, unify user experience
Replace outdated equipment, provide single service interface
Interoperate with newly-deployed Microsoft OCS/Lync systems
Huawei Solution
200 sets Huawei Telepresence
Interoperability with existing systems
Seamless integration with Microsoft Lync/OCS
PEMEX Values
HUAWEI TECHNOLOGIES CO., LTD.
Real presence experience; improved conference quality
Savings on previous investment, lower OPEX
Huawei Confidential
Page 29
Mobile Collaboration Solution
Anywhere
Any Device
Any Application
Consistent
Experience
Auto-adaption without
screen distortion
Wi-Fi/2G/3G/LTE
4-in-one client
VoIP
IM
Conference
VoIP, IM
Meeting, Video*
Video*
Authorization
Authentication
HME
Huawei Media Engine
ensuring voice quality
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
Page 30
Openness and Convergence
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
Page 31
Mobility UCSaudi Arabian Oil IMS-BYOD
Saudi Arabian Oil
More than 149 branches
More than 130K UC users
The worlds first and only IMS+BYOD UC solution
4-in-1 UC mobility clients, IDEO interface, consistent experience
Unified large capacity management platform, supports 100K users
Geographical redundancy: local survivability to 99.999 (carrier grade)
Power saving: Up to 70% power reduction according to call traffic, via
dynamic frequency adjustment technology
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
Page 32
Industry Best PracticesHuawei UC
Huawei Technologies Co., Ltd
More than 150K UC users
300+ branches worldwide
Avg. cost reduction of 10% on personal calls
Avg. 57.33Mins per day saved on decision making
Efficient, Convenient, Timely and Reliable
communications environment for all employees
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
Page 33
Convergent Conference
Multiple options to join a convergent conference
Office
Home
Manager office
Travel
Park
HUAWEI TECHNOLOGIES CO., LTD.
Customer Office
Partner Meeting
Huawei Confidential
Page 34
Convergent Conference Presence
Telepresence
Desktop Presence
HUAWEI TECHNOLOGIES CO., LTD.
Mobile Presence
Huawei Confidential
Page 35
Shandong TobaccoConvergent Conference
Shandong Tobacco Requirements
Remote conferencing to decide business strategy and streamline
management decision making
Required inter-departmental interaction and cooperation, for
improved communication and more efficient execution
Huawei Solution
Convergent conferencing system with 1080p60fps HD support; VC
system with UC GDR and mobile device access
Delivers multimedia convergent conferencing (Audio, Video, OA)
across all the various departments
Value Proposition
HUAWEI TECHNOLOGIES CO., LTD.
Employees can enjoy audio, video and data communication anytime,
from any location, using multiple devices over any network for
maximum communication efficiency
Hi-fi HD audio & Super HD video provide an outstanding convergent
conference experience
Huawei Confidential
Page 36
Content
1
UC&C Market Trends
Huawei UC&C Industry Position
Huawei UC&C Solution
Huawei UC&C Commercial Value
Why Cooperate with Huawei
Daily Usage of Huawei UC&C
2M Voice Calls
600Kmins
800M
Conference Calls
Instant Messages
14K
UC Client logins
50K mins
TP conference
1200
Agents online
150TB
Video Surveillance Archive
Huawei System Design, Construction Requirements
Business Growth
Support long-term rapid
growth across business lines
Communication Efficiency
Lower Collaboration Cost
Align communications to the
fast-changing business needs
Maintain reasonable cost levels
Huawei UC&C Roadmap
2013
Mobile
Client
2012
Web
Client
TP
2007
IPCC
IP
Phone
Video
Phone
2003
TDM
To IP
Multimedia
conference
IP-PBX
Full HD
Convergence
PAD
Client
Green
Terminal
Unified
Client
SNS
IMS
UC
PC
Client
HD Video
SD
1998
CC
PBX
1993
TDM
All-IP
Video
Mobility
Convergent
ROI on Huawei UC&C Implementation
Improved efficiency
Reduced Costs
Business transformation
Increased Agility
($127 million) ($130 million) ($139 million) ($76 million)
Travel time reduction
Communication efficiency
Improved decision-making
Travel cost reduction
Office rental cost
Better expert utilization
Increased user loyalty
Improved information security
Faster decision-making
Shorter sales cycles
Faster Time-to-Market
In 2011, UC&C brought $472 million in value-added benefits to Huawei
R&D
Less business travel
Faster product
development
Accelerated
Time-to-Market
Sales
Less business travel
Global Marketing
Conference virtualization
Remote office / SOHO
Shorter business
negotiations
Supply Chain
Less business travel
Tighter management
of channels and
suppliers
Service
Operations
Less business travel
Remote office/ SOHO
Better support for
Business activities
Better Customer
service
Less business
travel
Better strategy
implementation
Better planning
and execution
Content
1
UC&C Market Trends
Huawei UC&C Industry Position
Huawei UC&C Solution
Huawei UC&C Commercial Value
Why Cooperate with Huawei
The Best Complete Product Line
Product Innovation
1st Panoramic TP 5.5mm
IMS
IVS
IVS
V1300N
TCO
1024 Channels
30%
300,000 users
7560 Agents
NVR
IEDO UC Clients
256 Channels
TP/VC
10,000 users
1440 agents
1 Min Use
5 Min Proficiency
1.000 users
12/24/36
100 users
Most cost effective IP Phone
32 users
Capex
25%
20
2~8
UC/CC
1st all-in-one HD VC terminal
TP
Camera
IP Terminal
Soft Terminal
Mobility/Flexibility
Save space
Save bandwidth
80%
50%
Independent R&D, Joint Innovation
R & D strength
60K R&D engineers
Over 2000 UC&C patents
ITU-T key influencer
MPEG innovation leader
3GPP standardization
R&D planning decades
In advance
UC&C Deployments Around the World
Consistent high quality communications, empowering your
business anytime, anywhere