Learning and Development
Learning and Development
Arun Vishwanath
Objectives
By the end of this session you will be able to learn:
Adult learning principles
The learning cycle learning needs and analysis,
module development, training delivery and training
evaluation
Learning styles and the learning environment
Qualities of a good Trainer
Instructional techniques which include Case
Studies, Role Plays, exercises, activities, project work
etc
Objectives
By the end of this session you will be able to learn:
The appropriate use of ice-breakers and energisers
during training sessions
Use of technology in learning (e-learning, LMS etc)
Effectiveness of learning interventions and their
measurement
Adult Learning
Knowles' theory of adult learning:
1. Adults need to know the reason
for learning something (Need to
Know) - WIFM
2. Experience (including error)
provides the basis for learning
activities (Foundation)
3. Adults need to be responsible for
their decisions on education;
involvement in the planning and
evaluation of their instruction (Selfconcept)
Adult Learning
Knowles' theory of adult learning:
4. Adults are most interested in
learning subjects having immediate
relevance to their work and/or
personal lives (Readiness)
We remember!
Ten
percent
(10%) of
what
we read
Twenty
percent
(20%)
what
we hear
Thirty
percent
(30%) of
what
we see
Fifty
percent
(50%) of
what
we see
and
hear
Seventy
percent
(70%) of
what
we say
Ninety
percent
(90%) of
what
we say
as we
do
Definitions
Learning Learning has
been described as a
relatively permanent
change in behaviour that
occurs as a result of
insight, practice or
experience. Learning may
be simply an addition
(new information), it may
be a subtraction
(unlearning a bad habit);
or it may be a
modification (adjusting
new knowledge to old)
Definitions
Training Training is an
organized procedure which
brings about a semi-permanent
change in behavior, for a
definite purpose. The three
main areas involved are Skills,
Knowledge and Attitude, but
always with the objective of a
definite purpose in mind
Development is a planned
progress for an individual with
the help of which they can
move on to newer roles / enrich
their current roles
Training
Needs
Analysis
Training
Evaluation
Learning
Cycle
Training
Delivery
Module
Development
Customer
feedback
Wastage
New
technology /
procedures
Appraisals
SOPs
Feedback
from Boss /
Peers / Self
Blueprints
Mystery
Shoppers
Type of Training
On the job
Combo?
Module Development
ILT
E-Learning
CBT
Training Tools
Classroom
Lecture
Technology
Discussion
SMS
E-Learning
Role Play
Case
Study
Exercises
Business
Games
M-Learning
Podcasting
CBT / WBT
Training Evaluation
ROI
Level 4 Results
Level 3 Behaviour
Level 2 - Learning
Level 1 - Reaction
Benefits of Training
It can help people learn the new skills that are required to
meet new expectations, both formal and informal
Training can help people accept the challenge of their evolving
jobs.
Build a common understanding of the organization's purpose.
Show management's commitment and loyalty to employees
Develop people so they can increase their responsibilities and
contribute to the organization in new ways.
ASTD Competency
Model
We have Learnt ..
Adult learning principles
The learning cycle learning needs and analysis,
module development, training delivery and
training evaluation
Learning styles and the learning environment
Competencies of a good Trainer
Instructional techniques which include Case
Studies, Role Plays, exercises, activities, project
work etc
We have Learnt ..
The appropriate use of ice-breakers and
energisers during training sessions
Use of technology in learning (e-learning, LMS
etc)
Effectiveness of learning interventions and
their measurement