Ba en 812202 Terra-Navigator

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Te c h n i c a l d o cu m e n t a t i o n

O p e ra t i n g M a n u a l

T E R R A H G L / BA wi t h
NAVIGATOR1.0

812202 Rev.8 - Translation of original instruction

Aus g ab e 17/06/13

Heat pumps with freshwater technology

w w w. i d m - e n e r g i e . c o m

T H E P OW E R FA M I LY

2. Allgemeine Beschreibung

Contents

THE

P OWE R FAM I L Y

OPERATING INSTRUCTIONS

1. DESCRIPTION

1.1. General information


1.2. Navigator Control for HGL Technology
1.3. Structure of the Navigator Control

5
6
6

2. OPERATION

2.1. Operation using the Control Unit


2.2. Displays in the Main Menu
2.3. Displays in the Status Bar

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7
8

3. OPERATING MODES

10

3.1. Operating Modes via the Main Menu

10

4. TEMPERATURE SETTINGS

14

5. TIME SETTINGS

20

6.MY IDM SERVICE PLATFORM

25

7. INFORMATION

37

8. FAULTS

40

4.1. Temperature Settings via the Main Menu

14

5.1. Time Settings via the Main Menu

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6.1 Integeration of the heat pump in the internet


6.2 Configuration of the heat pump
6.3 Registration
6.4 Smart phone based control

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7.1. Information via the Main Menu

37

8.1. Error Display in the Main Menu

40

Contents

General instructions on operating the heat


pump.

General instructions on assembling the heat


pump.

Important instructions on assembling and


operating the heat pump. It is imperative
that these are observed.

Space for customer service


telephone number

All rights reserved for modifications to the technology and design.

Operating Manual NAV 1.0

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THE

Operating Instructions

P OWE R FAM I L Y

Terra heat pumps may only be installed by competent


specialist staff and commissioned and serviced by a
customer service company trained to do so by IDMEnergiesysteme GmbH.
Service and repair work must also be undertaken by a
company customer service company trained to do so
by IDM- Energisysteme GmbH.

Refrigerant:
Refrigerant used:

R407C
R134a
R410A

In the event of any required repairs, no other refrigerant should be used.

Switching the system on and off:

Safety of operation can no longer be guaranteed if the


equipment
- Has visible damage
- No longer operates
- Repetitive error warnings are displayed.
Should this be the case, the equipment must be shut
down, secured against unintentional operation and
customer service informed.
In the event of an error, the heat pump is automatically
switched off. The Navigator Control display issues an
error warning. (see chapter 7).

TERRA SW main switch

Refrigerant filling weight:


Maximum operating pressure:

________ kg
31/24/42 bar

Safety instructions for the refrigerant:

Rapid evaporation of the refrigerant can cause frost


damage.

Refrigerant vapours are heavier than air and, due to


atmospheric oxygen deprivation, can lead to suffocation. Therefore, in the event of an incident, it must be
ensured that the installation room is well ventilated.

10

First aid measures:

11

General instructions: in the case of unconsciousness,


place the person on their side and seek medical assistance. Never administer anything into the mouth
of an unconscious person. Use artificial respiration in
the event of uneven breathing or respiratory standstill.
Should difficulties persist, consult a doctor.
Inhalation:
Go out in the fresh air. Keep the affected person in
a warm and quiet place. Artificial respiration and/or
oxygen may be required.
Contact with the skin:
Wash off with warm water. Immediately remove soiled,
impregnated clothing.
Contact with the eyes:
Immediately rinse with lots of water, including under
the eyelids. Consult a doctor.

TERRA CL main switch


If any of the housing parts are removed
this can lead to the risk of injury from an
electric shock and hot surfaces.
Operating Manual NAV 1.0

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Operating Instructions

Including in emergencies, the main switch at the top


of the heat pump, or in the case of CL heat pumps
by using the main switch on the independent control
cabinet, is used to switch the system on and off.

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1. Description

Operating instructions

THE

P OWE R FAM I L Y

danger of crushing!

danger of injury (sharp edged)

cold components

high pressure!
6

hot components
e.g. pipes,
plate heat exchanger

10

hot surfaces

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12

Attention! High Voltage


Turn main switch off bevore opening
the housing!

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Operating Instructions

Screw tight the fixing toggle


for the cover panels with a
hexagon wrench.

Operating Manual NAV 1.0

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THE

1. Description

P OWE R FAM I L Y

1 . 1 . Ge n er a l i n f o r m a t i o n

1.1.4. Cleaning

By purchasing this system you have acquired a


modern and efficient heating system. Ongoing quality controls and improvements as well as functional
checks at the plant guarantee you technically perfect
equipment. Please read through this documentation
carefully. The instructions contain important indications regarding the safe and economic operation of
the system.

If necessary, the TERRA heat pump can be cleaned


with a damp cloth. The use of cleaning agents is not
recommended.
A cleaning via a high pressure cleaner is not permitted!

Please strictly observe the safety instructions in this regard to avoid hazards and
injury to people and material damage.

1.1.1. Sound emission


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1 . 1 . 5 . Wo rk i n g o n th e e q u i p m e n t

Assembly, initial commissioning, inspection, maintenance and repairs must only be performed by authorised specialist staff.

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1 . 1 . 2 . Co n s t r u c t i o n d r y i n g / s c r e e d h e a ti n g
The heat pump is not designed for the increased heat
requirements when drying out construction work or
heating plaster or screed. This must be covered by
equipment to be provided by the customer if required.

1 . 1 . 3 . S e r v ic i n g a n d m a i n t e n a n c e
Regular maintenance as well as checking and servicing of all system components guarantee its safe and
economical operation in the long term. To achieve
this, we recommend a maintenance contract with the
relevant IDM customer service company.

Heat pumps may only be installed by competent specialist staff and commissioned by a customer service
company trained to do so by IDM-Energiesysteme
GmbH. When working on the heat pump, it must be
deactivated and secured against reactivation. When
working on the heat pump, all safety instructions
in the relevant documentation, stickers on the heat
pump itself and all other applicable safety regulations
must be observed.

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1 . 1 . 6 . I n th e e v e n t o f h a z a rd s
Immediately disconnect the system from the mains,
e.g. using a separate fuse or a main switch. In the
case of fire use suitable fire extinguishers.

According to EU- standard 842/2006, an


annual check for heat pumps with more
than 3kg refrigerant is prescribed.

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Description

TERRA heat pumps are very quiet in operation thanks


to their design. It is however important that the site of
the heater is situated as far as possible from noisesensitive living areas. A noise-insulating door should
be fitted door.

1. Description

Description

THE

P OWE R FAM I L Y

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1 . 1 . 7 . Refr ig e r a n t le a k

1 . 3 . S tr u c tu re o f th e N a v i g a to r C o n tro l

The heat pump is filled with a non-toxic and nonflammable refrigerant. If there is damage however,
refrigerant could leak and lead to oxygen deprivation.
Moreover, open fire can also lead to harmful decomposition products. As such, upon the immediate
detection of refrigerant leak (smell) leave the installation location immediately and close the door. Notify
customer service.

The Navigator Control is comprised of a central unit


and the control unit. Furthermore, in accordance with
requirements, an internal heating circuit expansion
module for two additional heating circuits, as well as
an external heating circuit expansion module for three
additional heating circuits, can be connected. The
central unit also has an interface for a GSM module
as well as a stepper motor module.

1 . 1 . 8 . I n s t a l l i n g a d d i t i o n a l c o m p o n e nts

Via an SD card slot, on the actual central unit, it is


possible to carry out evaluations using an event log.

The installation of additional components which


have not been tested with the equipment may impair
function. No liability is accepted and the guarantee
becomes void in the event of damage caused for this
reason.

1.1.9. Installation room conditions


As a connection cable between the
control unit and the mainboard only the
provided cable is allowed to be used Taking off the control unit is not possible.

Sufficient ventilation
No heavy dust formation
No persistent air humidity
Frost-proof

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1 . 2 . N a v ig a t o r C o n t r o l f o r HG L Te c h n o l o g y

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For systems with additional electric heating elements (eg convection heater,...)
depending on the operation of the system
additional costs can occur.

The following functional description is applicable to


IDM heat pumps type TERRA HGL with installed hot
gas heat exchanger and Navigator Control.

Description

A prerequisite for the perfect operation of the control


system is clean work by the heating engineer and
electrician, as well as the proper commissioning of the
control system by a trained IDM service engineer.

Operating Manual NAV 1.0

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THE

2. Operation

P OWE R FAM I L Y

2 . 1 . Op er a t io n u s i n g t h e C o n t r o l U n i t
The heat pump is put into operation via the main
switch. After actuating the main switch, the Navigator
Control starts automatically.

F2

Using the F2 key, the system can be


switched off or switched on again respectively.

In systems that are already configured the main menu


appears on the LCD after initialisation.
The operation of the Navigator Control is performed
using the control unit. The control unit enables easy
menu-driven operation on the LCD using 6 membrane
keys.

5
NAVIGATOR 1.0

By using both arrow keys it is possible


to move between the individual menu
items. The symbol currently selected
has a black background.

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F1

10

F2

By using the selection keys to the left and


right of the arrow keys, the command
with the black background at the top of
the LCD can be executed.

F1

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Using the F1 key, it is possible to change


between the status displays on the righthand edge of the screen. The status displays will be described in greater detail
further ahead.

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Operation

2 . 2 . D is p l a y s i n t h e M a i n M e n u
In the main menu the five submenus are shown by
way of symbols. By using the arrow keys it is possible
to select the individual menu symbols. The submenus
are described in greater detail further ahead.
The heat pump status is shown on the status display
on the right-hand screen edge. Using the F1 key it is
possible to change between the individual status bars
HC(), Info and System.

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Operating Manual NAV 1.0

2. Allgemeine Beschreibung

Operation

THE

P OWE R FAM I L Y

2 . 3 . D is p l a y s i n t h e S t a t u s B a r
2

Info status bar


In the Info status bar, the current outside temperature
is displayed on the outside sensor. The mean outside temperature is calculated over a period of time
(usually 16 hours). Furthermore, the current time and
the date are shown.

Current outside temp.


Mean outside temp.

Current time
Current date

System status bar


6

Buffer tank temperature


Cold reservoir temperature

Hygienik temperature

Heat source temp.

Flow temp. heat pump

In the System status bar, the temperatures for the


buffer tank, cold reservoir, Hygienik, heat pump flow
and heat source are displayed. In cascade systems,
the heating stage shows the number of stages in
operation.

Heat pump in priority mode


Heating stage

Heating circuit status bar


10
Room temp. set value
Room temp. real value or
status room thermostat

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Flow temp. set value


Flow temp. real value

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In the heating circuit status bar the most important


data for the individual heating circuits are listed.
An individual status bar is displayed for each parameterised heating circuit. The status bar header shows
which heating circuit is currently activated.

Heating circuit in heating mode

Temperature values are only shown for


those devices that are configured in the
engineer level.

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Solar status bar

solar-temperature

Operation

actual heat quantity


solar

For the Solarcontrol an additonal status bar is displayed. In the Solar status bar the actual collector
temperature, the actual heat quantity and the solar
mode is shown.

solar-status

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THE

Operation

P OWE R FAM I L Y

Description of symbols
Operation according to the heating program

Pump heating circuit in operation

Thermostat open - HC pump off

Mixer heating circuit open

Thermostat closed - HC pump on

Mixer heating circuit closed

System / heating circuit in heating mode

Priority mode

Party function - active

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X

Holiday function - active


6

Heating circuit permanent in normal mode

Heating circuit permanent in ECO mode

Symbol for cooling mode

Heating stage 1

Blocking time active

External priority mode active

External stage active

Floor screed heating active

defrosting active

Heating stage 2
10

sum. signal zone valves request active

status Solar mode "OFF"

Poolheating via Solar active

Regeneration of the heatsource via


Solar active

manual mode

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13

Operation

sum. signal zone valves no


request

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3. Allgemeine
Operating modes
3.
Beschreibung

THE

P OWE R FAM I L Y

3 . 1 . Op er a t in g M o d e s vi a t h e M a i n M e n u
2

The individual heating circuits can be parameterised


via the submenu "Operating Modes".
In order to access the "Operating Modes" menu, use
the arrow keys to select the symbol for operating
modes in the main menu. As soon as the symbol has
a black background, it is possible to open the respective subprogram by using the right-hand selection
key.
In the operating mode menu, the operating modes of
the system in the individual heating circuits can be
selected.

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By using the arrow keys it is possible to move between


the menu items. The current set status is always displayed (e.g. operating mode System - Automatic) on
the right next to the operating function.
In order to carry out a setting, the desired menu
item (e.g. operating mode System) must have a
black background. The respective submenu can be
accessed by using the right-hand selection key. It is
possible to return to the superordinate menu using
the left-hand selection key and the command "Back".
Depending on the parameterisation of the heat pump,
only the heating circuits using the operating mode
menu are shown.

Operating modes
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THE

Operating modes

P OWE R FAM I L Y

3 . 1 . 1 . S y s t em o p e r a t i n g m o d e
2

In the submenu for the System operating mode it is


possible to select between the functions Off, Automatic and Tapwater. Usually the Automatic function is
set. The arrow keys are used to change between the
operating modes.

System operating modes parameters


Par. No.

Name

Description

PROGO

Off

The heat pump is not in operation unless the frost-proof function is active.

PROGO

Automatic

The heat pump runs in the heating mode in accordance with the set heating
times.

PROGO

Hot water

The heat pump only runs for storage tank charging without heating mode.

PROGO

Tapwater charging once


only

The heat pump performs the one storage tank charging procedure. After completion of the storage tank charging, the heat pump continues to run in the previous
operating mode.

3 . 1 . 2 . H o l id a y p r o g r a m
In the holiday program submenu it is possible to set
a date range during which the heating and cooling
circuits can be operated in the ECO mode. During
this time storage tank charging is carried out.

10

After the set holiday program has elapsed, all the


consumers are administered in accordance with the
timer program.

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The date for the holiday program can be set by using


the right-hand selection key and the arrow keys. After
completing the setting, the date is saved using the
right-hand selection key.

Operating modes

3.1.3. Par ty function


The consumers are controlled by the ECO mode up
to the end date / time entered.
The setting is carried out using the right-hand selection key and the arrow keys. After completing the setting, the date and time are saved using the right-hand
selection key.
The party function is only active if the individual heating and cooling circuits are set
to automatic (timer program).
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Operating Manual NAV 1.0

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3. Allgemeine Beschreibung

Operating modes

THE

P OWE R FAM I L Y

3.1.4. HC mode
2

All parameterised heating circuits are shown in the


operating modes menu. It is possible to change
between operating modes for the respective heating
circuits using the arrow keys.

Heating circuit operating modes parameters


Par. No. Name
Off

The heating circuit is not in operation unless the frost-proof function is active.

HC..01

Timer program

The heating circuit is operated according to the set heating times with Day set
room temperature. Four heating times can be set per day for the heating circuit.

HC..01

Normal

The heating circuit is operated constantly with the Normal Heating set room
temperature.

HC..01

ECO

The heating circuit is operated constantly with the ECO Heating set room
temperature.

HC..01

Manual heating

The outside temperature for the calculation of the individual heating circuits is
replaced with 7C.

HC..01

Manual cooling

The individual circuits

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Description

HC..01

With an outdoor temperature below the anti freeze outdoor temperature , the anti freeze for the deactivated heating circuits is switched on. With active anti freeze, the heating circuits are regulated
to the anti freeze flow temperature.

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3.1.5. Solar operation

13

In case of solar control via the Navigator controller,


the additional operating modes menu item

3.1.5.1 Solar operation with fin tube heat


exchanger

Operating modes

With the TERRA SW 6-17 BA/HGL C a simple solar


solar control (difference temperature control) is possible as standard. No addtional solar control board is
necessary.
Parameter solar operating modes
Par. No. Name

Description

SC002

Automatic

The setting 'automatic' automatically executes the respective function via the
machine configuration according to function priority.

SC002

HYGIENIK

The setting 'hygienik' uses the solar charge for the hygienik exclusively.

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Operating Manual NAV 1.0

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THE

Operating modes

P OWE R FAM I L Y

3 . 1 . 5 . 2 S o l a r o p e r a t i o n w i t h la y e r e d su p p l y
2

With an additional solar board a layered supply


overa late heat exchanger station is possible. The
additional board has to be connected with a CANbus cable to the navigator.

4
Parameter solar operating modes
Par. No. Name

Description

SC002

Automatic

The setting 'automatic' automatically executes the respective function via the
machine configuration according to function priority.

SC002

Hygienik

The setting 'hygienik' uses the solar charge for the hygienik exclusively.

SC002

Buffer tank

The setting 'heating buffer' uses the solar charge for the heating buffer exclusively.

SC002

Hygienik + buffer tank

The setting "hygienik + buffer tank" uses the solar charging for the hygienik and
the buffer tank.

SC002

Heating source / pool

The setting heating source / pool uses the solar charge exclusively for supply of
the heating source's brine circuit or for pool heating.

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Operating modes

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4. Allgemeine
TemperatureBeschreibung
Settings
4.

THE

P OWE R FAM I L Y

4.1. Temperature Settings via the Main Menu


2

With the item "temperature" in the main menu the


temperatures for tap water capture, priority charging,
heating circuits, solar control and for bivalence
function can be set.

4.1.1. Fresh water temperature setting

6
Parameter fresh water temperature
7

Par.
No.

Name

FW030

Fresh water set temperature The fresh water temperature gives the set temperature for the tapwater capture.
(46C)
It is possible to carry out this setting over the temperature range from 35.00C
to 60.00C. The desired set temperature is set using the arrow keys. The new
temperature value is confirmed by using the right-hand selection key.

Description

Upon delivery of the equipment, the default value is set at 46.00C.


10

Note: 60C is only possible for heat pumps using the refrigerant R134a.
FW041

run time circulation


(10 min)

This parameter gives the run time (0-60 min) for the circulation pump.

FW042

break time circulation


(30 min)

This parameter gives the break time (0-240 min) for the circulation pump.

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4 . 1 . 2 . Te m p e r a t u r e s e t t i n g p r i o r i t y c h a rg e
This parameters gives the start- and stop temperature
for priority charging.

Temperature Settings

Parameter priority charging temperature


Par.
No.

Name

FW028 max.
priority
temp. (50C)

Description
charging This parameter gives the set temperature (50-53C), when the priority charging
stops (switch-off condition).

FW027 min. priority charging temp. This parameter gives the set temperature (30-50C), when the priority charging
(46C)
starts (switch-on condition).

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Operating Manual

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THE

Temperature Settings

P OWE R FAM I L Y

4 . 1 . 3 . Tem p e r a t u r e s e t t i n g h e a t i n g c i r c u i ts
2

The adjustable parameters for the heating circuit


temperatures are depending on the configuration of
the heat pump.
Only the relevant, according to the machine configuration set parameters, are displayed.

Parameter heating circuit temperatures

Par.
No.

Name

Description

HKx04

Room temp. heating


normal (22C)

The room temperature heating normal can be set in a range from 15.00C up
to 30.00C. The time where the temperature are hold, depends on the selected
heating program.

HKx05

Room temp. heating ECO


(18C)

The room temperature heating ECO gives the temperature outside the selected
heating time.

The room temperature heating ECO can be set between 10.00C and 25.00C.
HKx08

HKx09

Heating limit (16C)

Room influence (1.0C)

For mixer and uncontrolled heating circuits a heating limit can be set in the user
menu above which the heating mode is blocked.

Above this averaged outside temperature (16h) no heating requirement occured


from the heating circuit. The heating limit will be deactivated with setting 0.

10

The room influence factor (0.0-4.0) shows to what extent the control system reacts to the room temperature.
If the room unit is assembled in a room affected by other heat sources (e.g. a
tiled stove) a smaller proportion should be selected. The temperature of the room
in which the room unit is assembled, also affects the heating of the other rooms.
Note: Parameter is only visible in the case of configured room unit.

HKx10

Heating curve (1.20)

Given the steepness of the characteristic heating curve (0.10-3.50), the relation
between the outside temperature and the required flow temperature is established.
2,6 2,4

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13

65

2,2

60

1,8
1,6
1,4

55

1,2

40

0,6

Temperature Settings

45

0,8

Flow temperature [C]

50

35

0,4
30

25

20

Outside temperature [C]

The greater the steepness of the characteristic curve is set, the higher is the flow
temperature for the heating system depending on the outside temperature as well
as on the heating and cooling limits (see figure heating curve page 19).

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Operating Manual

15

4. Allgemeine Beschreibung

Temperature Settings
1

Par.
No.

Name

Description

HKx50

Normal cooling room


temperature (23C)

The room temperature cooling normal can be set between 15.00C and 30.00C.

HKx51

ECO cooling temperature


ECO (25C)

Parameter for the desired room temperature during ECO Cooling mode.

HKx53

Cooling flow (18C)

The flow temperature of the cooling cicruit can be set between 08.00C and
30.00C

HKx54

Dew-point gap (2C)

Displays the minimum temperature difference (1-10C) between the dew-point


(room humidity sensor) and the set flow temperature.

HKx08

Cooling limit (25C)

Below this outside temperature (average time 16h) no cooling demand will be
generated for the heating circuit.

HKx59

Add-on time (15 min.)

The Add-on time specifies the time (1-240 min) that the flow temperature must
lie under the lead temperature until the heatpump is requested.

HKx14

Start screed program

The parameter "start screed heating" will be displayed when the screed heating is configurated. Now the program can be started once. After finishing the
program the parameter is hidden again.

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P OWE R FAM I L Y

Parameter heating circuit temperatures

THE

4.1.3.1. Room temperature monitoring via


room unit
The current room temperature is transmitted to the
Navigator controller via the room unit. The positioning
wheel enables a temperature correction to be made
for the room temperature.
The operating mode switch may be used to switch
operating modes for the respective heating circuit
between the modes "off", "normal operation", ECO
operation", "automatic operation".
The operating mode switch is possible for cooling and
heating.

Operating
mode switch

Positioning
wheel

Temperature Settings

In cooling mode, the room unit records a defrosting point via the humidity and the room temperature is a humidity sensor is used in combination with room units. Recording the defrosting point
causes a flow temperature adjustment, which prevents dropping below the defrosting point and
therefore any possible humidity damage to the cooling operation!
In order to avoid distorting the defrosting point calculation, the positioning wheel on the room unit
must be set to the middle during cooling operation. In case of a deviation from this setting on the
positioning wheel, the controller will report a false room temperature value, which influences the
defrosting point monitoring.
For correct temperature monitoring, the positioning wheel for room units in combination
with a humidity sensor must be set to the middle value during cooling operation, and this
may not be changed!
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Operating Manual

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THE

Temperature Settings

P OWE R FAM I L Y

4 . 1 . 4 . Te m p e r a t u r e s e t t i n g s s o la r f a c i l i ty
2

If the Navigator controller is used for solar control, the


additional parameter menu "solar control" is shown in
the "temperatures" icon menu.

Following settings can be changed via the solar control menu item:

parameter solar control (only if solar control is present)

Par. No.

Name

Description

SC011

Solar comfort hygienik This parameter sets dropping of the hygienik temperature below the target tem(70%)
perature without requiring another heating source than the solar. This enables
improved use of the solar energy.
Setting range 0 - 100%
Setting 100% - no dropping is allowed
Setting 0% - a drop of up to 15% of the target temperature is permitted

Solar comfort buffer


(70%)

The solar comfort parameter simultaneously influences the time in which the drop
is effective.
Setting 100% - 3h
Setting 0% - 48h

SC013

This parameter sets dropping of the buffer temperature below the target temperature without requiring another heating source than the solar. This enables
improved use of the solar energy.
Setting range 0 - 100%

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13

The solar comfort parameter simultaneously influences the time in which the drop
is effective.
Setting 100% - 3h
Setting 0% - 48h
SC006

Max. temperature
hygienik (80%)

Parameter (50-90C) for maximum temperature limit in the hygienik

SC007

Max. temperature buffer


(80%)

Parameter (50-90C) for maximum temperature limit in the buffer

SC003

Pool set temperature


(24C)

If the pool is heated by the solar system, this parameter configures the target
temperature (18-36C) for the pool. This parameter is only visible if pool heating
is configured.

SC133

Collector defrosting time


(20min)

Defrosting time (0-60min) for defrosting the collector

SC134

Collector defrosting

Parameter (Yes/No) for starting defrost function

(C) IDM ENERGIESYSTEME GMBH

Operating Manual

17

Temperature Settings

Setting 100% - no dropping is allowed


Setting 0% - a drop of up to 10% of the target temperature is permitted

4. Allgemeine Beschreibung

Temperature Settings

THE

P OWE R FAM I L Y

4 . 1 . 5 . Te m p e r a t u r e s e t t i n g b i v a le n c e
2

The adjustable parameters are based on the machine


configuration. By configuration bivalence "parallel"
and bivalence "alternative" an bivalence point is
shown in this menu point.
Bivalence parallel: Below this temperature, the
secound heat generator starts, when the heat pump
dont reach the set temperature of the heat circuit.
Bivalence alternative: Below this temperature the
second heat generator runs only. The heat pump is
controlled no longer.
Parameter bivalence

Par.
No.

Name

Description

BV002

Bivalence point 1 (0C)

When bivalence strategy "parallel" is set, the second heat generator starts
under current outside temperature range between -20C and +20C, if the heat
pump dont reach the set temperature of the heat circuit over a certain period.
When bivalence strategy "alternative" is set, the heat pump dont run under this
temperature value, that means only the second heat generator runs.

BV003

Bivalence point 2 (-10C)

When bivalence strategy "parallel/alternative" is set, the heat pump is not


controlled below the temperature range between -20C and +20C current
outside temperature. Only the second heat generator runs.

10

11

12

13

4 . 1 . 6 . Te m p e r a t u r e s e t t i n g S m a r t G r i d

Temperature Settings

The Smard Grid input enables the use of beneficial


electric current respectively electric current free of
charge from the PV-collector. This beneficial/free of
charge electric current are used for water heating
respectively to inflate the temperature of the heating
system.
Parameter Smart Grid
Par.
No.

Name

Description

PV002

hot water generation

If this parameter is set to "Yes", the heat pump execute hot water loading (also
outside of the hot water charging time).

PV003

buffer temperature inflate


(0.0K)

This parameter (0.0K - 5.0K) indicates the inflate of the buffer.

PV004

floor heating inflate (0.0K)

This parameter (0.0K - 2.0K) indicates the inflate of the floor heating.

18

Operating Manual

(C) IDM ENERGIESYSTEME GMBH

THE

Temperature Settings

P OWE R FAM I L Y

Heating curve / Characteristic line


2
20

25

30

35

40

45

50

55

60

65

Flow temperature [C]

0,4

0,8

0,6

1,2

1,4

11

12

13

Temperature Settings

2,6 2,4

2,2

1,8

Outside temperature [C]

1,6

10

(C) IDM ENERGIESYSTEME GMBH

Operating Manual

19

5.
Beschreibung
5. Allgemeine
Time Settings

THE

P OWE R FAM I L Y

5 . 1 . T im e Se t t i n g s vi a t h e M a i n M e n u
2

All time settings can be carried out on the control


system under the third menu item.

5.1.1. Date and time


The date and time can be set in the submenu "Times".
In order to carry out the setting, "Date/Time" must
be selected from the Times - Menu. The respective
submenu can be accessed by using the right-hand
selection key.
In the "Date and Time" menu, in order to carry out the
setting, the right-hand selection key must be used to
select the function "Change".

11

Subsequently, the arrow keys can be used to modify


the respective established value. The next setting
value can be accessed by using the right-hand selection key.

12

Once all values have been set, the new setting can
be saved using the right-hand selection key.

10

13

The changeover between summertime and wintertime


is automatically carried out by the control system.

Time Settings
20

Operating Manual NAV 1.0

(C) IDM ENERGIESYSTEME GMBH

THE

Time Settings

P OWE R FAM I L Y

5.1.2. Program priority setting


2

By using the time setting "Program Priority", times


can be established during which a priority storage
tank charging takes place. The storage tank charging is preferentially carried out prior to heating up the
heating circuits.

During the priority charging procedure, the heating,


when operating with a Hygienik, is not supplied with
heat. When using an additional buffer accumulator,
the supply to the heating circuits is guaranteed via the
additional buffer accumulator in the priority charging
mode.

During the priority charging procedure, the speed


of the charging pump and, as such, the throughput
through the condenser and the HGL exchanger, is
reduced to the extent that the accumulator is once
again charged with the desired HGL temperature
(e.g. 58C).

10

11

12

13

Procedure for setting the time:


It is possible to set an arbitrary number of times for
the priority charging for each weekday.

Time Settings

Under the menu item Program Priority it is possible


to change between the individual functions via the
left-hand selection button. The respective function is
selected using the right-hand selection key.
Once the desired day has been chosen, the left-hand
selection key is used to select the Change function.
By using the right-hand selection key, the time for
Activ (priority charging) and Inactiv (no priority charging) can be set.

(C) IDM ENERGIESYSTEME GMBH

Operating Manual NAV 1.0

21

5. Allgemeine Beschreibung

Time Settings

THE

P OWE R FAM I L Y

Setting the times using the cursor:


2

The Cursor function is selected by using the righthand selection key. The current status for the cursor
is displayed directly above the right-hand selection
key.
Position Cursor - The cursor can be displaced along
the time bar without having any effect

Cursor Activ - The cursor marks the time range for


"Priority charging". By displacing the cursor with the
arrow keys the bar above has a dark background.
Cursor Inactiv - The cursor marks the time range for
"No Priority charging". By displacing the cursor with
the arrow keys the bar above has a light background.
The times for Activ or Inactiv can be arbitrarily set.

10

11

Copying the settings to another day:


12

13

The settings can be copied to another day. To do so


the day to be copied must be active. By using the
left-hand selection key the Copy function is selected
and the right-hand selection key is used to carry out
the action. Subsequently, the desired day to which
the settings are to be copied is selected. By using the
left-hand selection key the Paste function is selected
and the right-hand selection key is used to carry out
the action.

Time Settings

With the function Paste all the settings of the selected


day can be copied to all days.

22

Operating Manual NAV 1.0

(C) IDM ENERGIESYSTEME GMBH

THE

Time Settings

P OWE R FAM I L Y

5 . 1 . 3 . H e a t in g c i r c u i t p r o g r a m s e t t i n g
2

In the "Program HC .." the times for the heating mode


of the heating circuits to be parameterised can be set.

For each heating circuit, it is possible to set up to


24 heating times for each day selected. The setting
for the heating times is carried out as described for
setting the times in Program Priority mode.

Normal - dark bar - Heating mode at room temp.


Normal Heating

ECO - light bar - Heating mode at room temp. ECO


Heating

10

11

5 . 1 . 4 . S e t t in g E V U b lo c k i n g t i m e

12

The blocking time must be maintained by the respective EVU. It can be set in the menu "EVU Blocking
Time". The entered blocking time is applicable to each
day.

13

Time Settings

These times can be set to a min. time interval of


0.5 hours.

(C) IDM ENERGIESYSTEME GMBH

Operating Manual NAV 1.0

23

5. Allgemeine Beschreibung

Time Settings

THE

P OWE R FAM I L Y

5 . 1 . 5 . F a n s p e e d r e d u c t i o n i n t h e C L v e rsi o n
2

The fan speed reduction can be set for Terra CL heat


pumps. By using the fan speed reduction function,
times can be set during which the fan speed on the
evaporator is reduced.
The reduced speed is set by the manufacturer
and can only be modified by customer service.

10

11

12

13

5 . 1 . 6 . Cir c u l a t i o n t i m e s
With the Navigator control it is possible to actuate a
circulation pump. The circulation has to be installed
and set in the service mode

Time Settings

A tap water circulation can be controlled


by the Navigator control at all TERRA
HGL machines. With TERRA heat pumps
the circulation control is not possible.
Exception: TERRA SW 6-17 (HGL) Complete
A tap water circulation can be controlled
by the Navigator control with BA and HGL
machines., when the output on the Navigator controller is not used as a "Common
alarm output"!

24

Operating Manual NAV 1.0

(C) IDM ENERGIESYSTEME GMBH

- Dienstleistungsplattform
6. MyIDMMyIDM
- service
platform

D I E E N E RGI E FAM I L I E

6. 1 . Integration of the he at pum p into th e


Inter net

With the Smartphone App for IDM Navigator controller, heatpumps which are connected with the internet,
can be operated and monitored by smartphone.

3
4

Therefor is in addition to an internet connection, the


download of the Apps from the App Store respectively
Play Store a registration at IDM-Energiesysteme required.
The integration of the heat pump into the network
occured over the socket LAN X33 on the Navigator
main board by a network cable. This cable must be
supplied on site.
To allow an access to the heat pump via the Navigator
Apps for Smartphones, the local IP, the subnetmask
and the standardgateway must be registered in the
Navigator controller. The values must be set as described as follows.
For the network communication Navigator - myIDM the ports 55555 and
55443 must be free/open!

The Navigator App can be downloaded from App Store (IOS) respectively
Play Store (Android).

Connector LAN X33 on


the Navigator main board

6
7

It is not allowed to connect the


network cable to another socket.
Otherwise the Navigator main board
can be destructed.

8
9
10

11
12

The yellow LED (1) on the socket lights, as soon as


an connection to the network, switch, hub or similar
exists.

13

MyIDM

The green LED (2) on the socket blinks, as soon as


an data exchange occured.

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MyIDM - Dienstleistungsplattform

25

MyIDM - service platform

MyIDM - Dienstleistungsplattform

D I E E N E RGI E FAM I L I E

6 . 2 . C o n fig u ra t i o n o f t h e h e a t p u m p
2

Mark the menu item Information in the main menu


over the cursor key and confirm with the right button
(enter).

Choose with the cursor key Network setup and


confirm with the right button (enter).

Choose the menu item Information with the right


button (enter).

10

11

12

13

The display now shows myIDM not connected, so


no connection to the myIDM website is established
On the following pages is discribed how to establish
a connection.

To establish the connection with the myIDM-Website


set the parameter DHCP (only with Navigator 1.7
possible) to yes, then the heatpump gets automatically the network adress assigned (if on the router
DHCP-Server is activated)

MyIDM

or choose network setup (enter) and do the network


adresses manually.

26

MyIDM - Dienstleistungsplattform

(C) IDM ENERGIESYSTEME GMBH

MyIDM - Dienstleistungsplattform

D I E E N E RGI E FAM I L I E

Register the Local IP, the Subnetmask and the


Standardgateway in this menu item.

For it, press the right function button (change). The


cursor jumps to the first 3-digit number of the Local IP

Set the first 3-digit number of the Local IP with the


arrow button (Up/Down). Change to the next 3-digit
number with the right function button () and set
with the arrow button (Up/Down). Repeat this operating sequence until all 3-digit numbers are set

10

11

After reaching the last 3-digit number for the


Standardgateway the right function key get the
function Save. By pressing the right function button
(enter), the adresses are stored.

12

13

MyIDM

The specified values for Local IP, Subnetmask and Standardgateway in this example are
just samples and must not match the actual needed values of existing networks!

(C) IDM ENERGIESYSTEME GMBH

MyIDM - Dienstleistungsplattform

27

MyIDM - service platform

MyIDM - Dienstleistungsplattform

D I E E N E RGI E FAM I L I E

To establish the connection with myIDM choose


the menu item Network setting and confirm with the
right button (enter).

Set the parameter myIDM to Yes and confirm with


the right function button (enter).
Now switch-off and switch-on the Navigator
controller with button F2 (reboot).

10

The myIDMID is displayed under Information/Network


setting/Information.
Register on the website www.myidm.at. Note the
myIDMID. This ID will be needed for registration.

11

12

13

MyIDM
28

MyIDM - Dienstleistungsplattform

(C) IDM ENERGIESYSTEME GMBH

MyIDM - Dienstleistungsplattform

D I E E N E RGI E FAM I L I E

6. 3 . R egistration
2

Before you can use the various applications, you


must register on ww.myidm.at.

3
4
5

After entering the adress (e.g. Internet Explorer) the


myidm startpage appears. For registration choose
Register.

6
7
8
9
10

Ony a valid email adress, the password (must contain a combination of letters,numbers and a special
character like # $ ! ...), given name and surname, die
Anschrift the adress and the telephone number (all
fields are mandatory fields).

11
12
13

MyIDM

Confirm the data with one click on sign up.

If you lost your password, click on forgotten password, type in your email adress
and request a new password.
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MyIDM - Dienstleistungsplattform

29

MyIDM - service platform

MyIDM - Dienstleistungsplattform

D I E E N E RGI E FAM I L I E

To add an IDM heat pump (your own system), select


the menu item Add my system.

Enter your myIDMID (see Navigator control Information/Network settings/Information), the serial number
(see type plate), the postal code (for the system
location) and the system name (max. 50 characters).

10

11

12

Then press Save to confirm your input

13

You have now added the heat pump, which then


appears under My heat pumps. It will be activated
by IDM Energiesysteme.Once IDM Energiesysteme
GmbH as completed the activation, the entry for Active will read Yes.

MyIDM

You can edit these entries at any time below Options


(to do so, press the read/write icon for Options).
Options [x] lets you delete the system.

Selecting the read/write icon (for Options) lets you


change the heat pumps name or the postal code in
the Overview menu item..

30

MyIDM - Dienstleistungsplattform

(C) IDM ENERGIESYSTEME GMBH

MyIDM - Dienstleistungsplattform

D I E E N E RGI E FAM I L I E

You can use the Settings menu, for example, to


rename the heating circuit.

myIDMComplete can only be enabled in combination with the conclusion of a service agreement.

The system owner can use the Authorisations menu


item to sign authorisations and create new users (service, heating company, guest, etc.) who are permitted
to access the system.

To do service select Create user and then enter the


e-mail address of the user in question (the user must
be registered with myIDM); then enter the user type
and click on Add.

The system owner can define their own user types,


or, for example, assign/restrict authorisations of the
Guest user.

10

11

You can use the FileCenter menu item to upload


data (logfiles).

12

13

The rights for the particular usertypes are


predened by IDM Energiesysteme GmbH

(C) IDM ENERGIESYSTEME GMBH

MyIDM - Dienstleistungsplattform

MyIDM

You can download the app for smart phones and/


or the Smart Navigator (Remote Control Software)
using the SMART APPs menu item.

31

MyIDM - service platform

MyIDM - Dienstleistungsplattform

D I E E N E RGI E FAM I L I E

If you select, Android or iOS, you are taken to the


download page for the Android app or iPhone app

You can download the Smart Navigator (Remote


Control Software) for your laptop/PC by selecting
Windows.

10

11

12

13

MyIDM
32

MyIDM - Dienstleistungsplattform

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MyIDM - Dienstleistungsplattform

D I E E N E RGI E FAM I L I E

6 . 4 . Sm a r t p h o n e b a s e d c o n t r o l
2

After downloading the smart phone app from the App


Store or Play Store, you can open the app on your
smart phone

To login, use your access credentials (e-mail address


and password), which you entered when you registered with myIDM (IDM Energiesysteme must have
released your account for this).

With small smartphone-displays problems with the displaying can occur

Then select the system in question.

10

Several systems may appear, depending on the number of systems the user (service) has created.

11

12

13

In the user interface, you can now select the desired


menu item (system overview, hygienik, etc.) depending on the system configuration and release (by IDM
Energiesysteme)

(C) IDM ENERGIESYSTEME GMBH

MyIDM - Dienstleistungsplattform

MyIDM

The Change system lets you change to another


system created by the user

33

MyIDM - service platform

MyIDM - Dienstleistungsplattform

D I E E N E RGI E FAM I L I E

The System overview menu item shows you the


current outside temperature, the heat accumulator
temperature, the heat volume and the current operating mode (status).
You can change the systems operating mode (Auto
stands for automatic mode) by selecting the icon with
the Pencil symbol.

10

11

The Hygienik menu item shows the hygiene temperature (hot water) and the heat accumulator temperature.

12

13

MyIDM

The Heating circuits shows you the target room


temperature, the actual room temperature and the
supply temperature of each heating circuit as well as
the current operating mode (status).
You can change the target room temperature and the
systems operating mode by selecting the icon with
the Pencil symbol.

34

MyIDM - Dienstleistungsplattform

(C) IDM ENERGIESYSTEME GMBH

MyIDM - Dienstleistungsplattform

D I E E N E RGI E FAM I L I E

The Solar system shows you the collector temperature, the solar load temperature and the current
operating mode (status).

Die Betriebsart der Solaranlage kann durch anwhlen des Icons mit dem Bleistift-Symbol gendert
werden.

You can change the solar systems operating mode


by selecting the icon with the Pencil symbol.

10

3h ... 3 hours
1d ... 1 day
3d ... 3 days
1W ... 1 week

11

12

13

The Histogram menu item shows the heating circuit


temperatures and visualises them graphically. The
logging period is configurable.
3h ... 3 hours
1d ... 1 day
3d ... 3 days
1W ... 1 week

(C) IDM ENERGIESYSTEME GMBH

MyIDM

MyIDM - Dienstleistungsplattform

35

MyIDM - service platform

MyIDM - Dienstleistungsplattform

D I E E N E RGI E FAM I L I E

The Histogram menu item shows the solar temperatures and visualises them graphically. The logging
period is configurable.

3h ... 3 hours
1d ... 1 day
3d ... 3 days
1W ... 1 week

10

You can use the Navigator menu item to operate the


Navigator control (settings can be changed).
Access to the service level Spanner icon is reserved
for trained IDM-Energiesysteme service engineers.

11

12

13

The Logout quits the apps interface and takes you


back to Login.

MyIDM
36

MyIDM - Dienstleistungsplattform

(C) IDM ENERGIESYSTEME GMBH

THE

7. Information

P OWE R FAM I L Y

7 . 1 . I n fo r m a t i o n v i a t h e M a i n M e n u
2

Under the fourth menu item of the main menu, various


status requests regarding the system can be made.

7.1.1. Inputs / outputs


5

Via the Inputs / Outputs Menu, the status of all inputs


(sensors, digital inputs), as well as the status of the
outputs ( analogue outputs, digital outputs) can be
requested.

The status request can be helpful during start-up as


well as when solving errors.

10
Requests Inputs / Outputs

11

Par.
No.

Name

Description

Sensor

Current temperatures of the respective sensor in C

Digital inputs

Status of the digital inputs (O- Open, C - Closed)

Analogue outputs

Display of the voltage at the outputs (0-10V)

Digital outputs

Status (Off - On)

Bus connection

This is where the current status of the cascades CAN - Bus participants is displayed.

12

13

Display of the modulation in %

7 . 1 . 2 . S y s t em i n f o r m a t i o n

(C) IDM ENERGIESYSTEME GMBH

Operating Manual NAV 1.0

Information

In the submenu System Information, the current


software version, as well as the total times for the
individual operating modes, the running times for
the heating stages and the switching signals of the
heating stages that have been performed by the heat
pump are shown in hours.

37

7. Allgemeine Beschreibung

Information

THE

P OWE R FAM I L Y

7.1.3. Heat meter


2

If a heat meter is installed, under the menu item


Heat Meter it is possible to request the heating and
cooling performance in [kW]. Furthermore, the current actual performance of HP flow and HGL flow is
shown in [W].

7.1.4. Networksetup

Via menu "Network setup" information regarding to


network connection can be inquired. It is possible to
set the network adress manually or automaticalliy via
DHCP.

10

11

12

The connection to the "myIDM service platform" is


displayed in the submenu "Information".
MyIDM registration under website "myidm.idmenergie.at"

13

7 . 1 . 5 . Ca s c a d e s y s t e m
The menu 'cascade system' allows the status of the
individual stages to be queried.

Information

The menu item 'cascade system' is only visible if the cascade is configured. The percentage value indicates how
much percent is required for the respective operation.

7 . 1 . 6 . Res e t D a t a
Via the menu reset data, the heat meter can be
reseted

38

Operating Manual NAV 1.0

(C) IDM ENERGIESYSTEME GMBH

THE

Information

P OWE R FAM I L Y

10

11

12

Information

13

(C) IDM ENERGIESYSTEME GMBH

Operating Manual NAV 1.0

39

8. Faults
8. Allgemeine
Beschreibung

THE

P OWE R FAM I L Y

8 . 1 . E r r o r D i s p la y i n t h e M a i n M e n u
2

When an error occurs an error notification is shown


on the display.

Via the left-hand selection key it is possible to access


the submenu Error where a more detailed description
of the error is given.

Sensor error
Designation

Description

Error
No.
100

Outside sensor (B32)

Short circuit

10

101
102

Interruption
Heat pump flow sensor (B33)

103
11

104

Interruption
HGL flow sensor (B35)

105
12

106
108

Heat source sensor (B36)


Heat accumulator sensor (B39)
Cold reservoir sensor (B40)
Hygienik sensor (B41)

Short circuit

Fresh water station sensor (B42)

Short circuit

Flow sensor HC A (B51)

Short circuit

Flow sensor HC B (B52)

Short circuit

Room sensor HCA (B61)

Short circuit

Room sensor HCB (B62)

Short circuit

Hot gas sensor (B71)

Short circuit

Room humidity sensor (B31)

Short circuit

Interruption

115
116

Interruption

117
118

Interruption

Faults

119
120

Interruption

121
122

Interruption

123
124

Interruption

125
126
127
40

Short circuit
Interruption

113
114

Short circuit
Interruption

111
112

Short circuit
Interruption

109
110

Short circuit
Interruption

107
13

Short circuit

Interruption
Interruption
Operating Manual NAV 1.0

(C) IDM ENERGIESYSTEME GMBH

THE

Faults

P OWE R FAM I L Y

Sensor error
Error
No.

Designation

128

Low pressure sensor (B9)

Description
2
Short circuit

129
Flow sensor HC C (B53)

131
132

Interruption
Flow sensor HC D (B54)

Interruption
Room sensor HC C (B63)

Interruption
Room sensor HC D (B64)

Short circuit

137
138

Flow sensor HC E (B55)

Short circuit

Flow sensor HC F (B56)

Short circuit

Flow sensor HC G (B57)

Short circuit

Room sensor HC E (B65)

Short circuit

Room sensor HC F (B66)

Short circuit

Room sensor HC G (B67)

Short circuit

Evaporator outlet sensor (B79)

Short circuit

Interruption

145
146

Evaporator pressure transmitter (B78)


Solar collector sensor (B73)

Interruption
Solar loading sensor (B74)

Short circuit
Interruption

Solar collector return flow sensor (B75)

Short circuit

159

Interruption

160

Solar heat source reference sensor (B76) Short circuit

161

Interruption

162

Inlet air sensor (B37)

Short circuit

163
164

Interruption
Air heat exchanger sensor (B72)

Short circuit

165
196

Interruption
Difference temperature 1 sensor (B84)

197
198

13

Short circuit

157
158

Short circuit
Interruption

155
156

12

Interruption

153
154

11

Interruption

151
152

10

Interruption

149
150

Interruption

147
148

Interruption

143
144

Interruption

141
142

Interruption

139
140

Short circuit

135
136

Short circuit

133
134

Short circuit

Faults

130

Interruption

Short circuit
Interruption

Difference temperature 2 sensor (B85)

199

(C) IDM ENERGIESYSTEME GMBH

Short circuit
Interruption

Operating Manual NAV 1.0

41

8. Allgemeine Beschreibung

Faults
1

Error No.

Designation

Description

020

Heat pump flow maximum temperature Heat pump flow temperature is above the set maximum temperature.

021

Heat pump flow minimum temperature

Heat pump flow temperature is below the set minimum temperature.

022

Low pressure error

The low pressure switch has switched off the heat pump (< 3 times
in 24h).

023

Low pressure error locked

The low pressure switch has switched off the heat pump
(> 3 times in 24h). The heat pump is no longer triggered.
After the occurrence of the error 023 it is only allowed to unlock one time.

024

High pressure error

The high pressure switch has switched off the heat pump (< 3
times in 24h).

025

High pressure error locked

The high pressure switch has switched off the heat pump (> 3
times in 24h). The heat pump is no longer triggered.

026

Flow monitoring

The flow switch in ground water systems has switched off the heat
pump (< 3 times in 24h).

027

Flow lock

The flow switch in ground water systems has switched off the heat
pump (> 3 times in 24h). The heat pump is no longer triggered.

028

Start-up current limiter see LED

Error start-up current limiter (< 5 times in 24h). The type of error is
displayed on the start-up current limiter.

029

Start-up current limiter 5x in 24h

Error start-up current limiter (> 5 times in 24h). The heat pump is
no longer triggered.

030

Motor protection heat source pump

The motor protection for the heat source pump has been triggered
(< 5 times in 24h).

031

Motor protection heat source 5x in 24h

The motor protection for the heat source pump has been triggered
(> 5 times in 24h). The heat pump is no longer triggered.

032

Maximum defrosting time exceeded

The maximum defrosting time has been exceeded.

033

Minimum
condenser
temperature The heat pump has been switched off due to undershooting the
undershoot (only for TERRA SL)
minimum condenser temperature.

034

Fan error

The control system for the fan has detected a functional error.

035

Min. buffer temperature for defrosting


undershoot

If the buffer temperature is under 20C, the defrosting is blocked.


If the buffer temperature is under 10C, the defrosting is stopped.

036

Electric immersion heater overheating

The safety thermostat of the immersion heater has been activated.

037

Loading pump

The fault indication contact of the loading pump has been


triggered.

050

Dew-point monitoring device has been The set flow temperature in cooling mode is increased by 3K.
activated

051

Dew-point monitoring has been


activated permanently

The cooling mode is blocked by the dew-point monitoring.

060

Heat source temperature

The measured heat source outlet temperature undershoots the


minimum heat source temperature.

061

Warning heat source temperature

The heat source outlet temperature reaches a critical value min.


heat source temperature + 2K.

062

Winding protection

The compressor winding protection has been triggered (< 3 times


in 24h)

063

Winding protection interlock

The compressor winding protection has been triggered (> 3 times


in 24h). The heat pump is no longer actuated.

10

11

12

13

P OWE R FAM I L Y

System error

THE

Faults

42

Operating Manual NAV 1.0

(C) IDM ENERGIESYSTEME GMBH

THE

Faults

P OWE R FAM I L Y

System error
Error No.

Designation

Description

070

Error EIB/KNX module

No EIB/KNX module is connected to the Navigator motherboard,


meaning that the EIB/KNX module is not programmed.

The error message is displayed with a time delay of 30 sec. after


parameterisation of the EIB/KNX module. (initialisation time)

074

Starting current limiter 2 - see LED

Error starting current limiter of the 2nd compressor (> 5 times in


24h) The kind of error is displayed on the starting current limiter

075

Starting current limiter 2 - 5x in 24h

Error starting current limiter of the 2nd compressor (> 5 times in


24h) The heat pump is no longer actuated.

080/280

Collector maximum temperature


(only for solar control)

The collector max. temperature has been exceeded. The error is


automatically reset once this falls below the value again.

081/281

Hygienik maximum temperature


(only for solar control)

The hygienik max. temperature has been exceeded. The error is


automatically reset once this falls below the value again.

082/282

Buffer maximum temperature


(only for solar control)

The max. buffer temperature has been exceeded. The error is


automatically reset once this falls below the value again.

083/283

Heat source maximum temperature


(only for solar control)

The max. heat source temperature has been exceeded. The error
is automatically reset once this falls below the value again.

084/284

Solar module not available

No or defective communication between the solar module and


the main board via the CAN bus if the solar controller is configured.

090

Master not found

Master-machine can not be found by slave-machine.

091

Central unit 2 offline

Platine A7 (TERRA MAX) is not recognized.

200

Application limit reached


(TERRA CL only)

For Terra CL heat pumps, operation outside of the application


limits switched off the heat pumps.

221

Low pressure error

The low pressure monitoring (TERRA MAX - 2nd compressor)


switched off the heat pump (< 3 times in 24h)

231

Low pressure error locked

The low pressure monitoring (TERRA MAX - 2nd compressor)


switched off the heat pump (> 3 times in 24h). The heat pump is
no longer triggered.

241

High pressure error

The high pressure monitoring (TERRA MAX - 2nd compressor)


switched off the heat pump (< 3 times in 24h).

251

High pressure error locked

The high pressure monitoring (TERRA MAX - 2nd compressor)


switched off the heat pump (> 3 times in 24h). The heat pump is
no longer triggered.

280

Collector maximal temperature


(only for solar control)

The collector max. temperature has been exceeded. The error is


automatically reset once this falls below the value again.

281

Hygienik maximal temperature


(only for solar control)

The hygienik max. temperature has been exceeded. The error is


automatically reset once this falls below the value again.

282

Buffer maximal temperature


(only for solar control)

The max. buffer temperature has been exceeded. The error is


automatically reset once this falls below the value again.

283

Heat source maximal temperature


(only for solar control)

The max. heat source temperature has been exceeded. The error
is automatically reset once this falls below the value again.

284

solar module not available

No or defective communication between the solar module and


the main board via the CAN bus if the solar controller is configured.

10

11

12

Operating Manual NAV 1.0

43

Faults

13

If a pressure switch or a thermal relay error occurs several times, please contact your IDM Customer Service.
(C) IDM ENERGIESYSTEME GMBH

Always there for you.


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IDM ENERGIESYSTEME GMBH
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IDM ENERGIESYSTEME GMBH Matrei i. Osttirol 17.06.13 Errors and omissions excepted

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