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    SM Control

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    Himadri Himu
    Organizational control involves regulating activities to align with pre-set plans, targets, and standards. There are basic steps in the control process: establish standards, measure performance, take corrective action if needed. Control systems include feed-forward (prevent problems), concurrent (guide tasks), and feedback (assess outputs). Bureaucratic control uses rules and hierarchy, while clan control relies on shared culture and trust. Strategic control monitors assumptions, scans the environment, and ensures resources and strategies adapt to changes. Effective control links planning and control, gains employee acceptance, enables communication, and responds flexibly.

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    SM Control

    Uploaded by

    Himadri Himu
    75 views3 pages
    Organizational control involves regulating activities to align with pre-set plans, targets, and standards. There are basic steps in the control process: establish standards, measure performance, take corrective action if needed. Control systems include feed-forward (prevent problems), concurrent (guide tasks), and feedback (assess outputs). Bureaucratic control uses rules and hierarchy, while clan control relies on shared culture and trust. Strategic control monitors assumptions, scans the environment, and ensures resources and strategies adapt to changes. Effective control links planning and control, gains employee acceptance, enables communication, and responds flexibly.

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    Strategic Control

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    Organizational control involves regulating activities to align with pre-set plans, targets, and standards. There are basic steps in the control process: establish standards, measure performance, take corrective action if needed. Control systems include feed-forward (prevent problems), concurrent (guide tasks), and feedback (assess outputs). Bureaucratic control uses rules and hierarchy, while clan control relies on shared culture and trust. Strategic control monitors assumptions, scans the environment, and ensures resources and strategies adapt to changes. Effective control links planning and control, gains employee acceptance, enables communication, and responds flexibly.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    75 views3 pages

    SM Control

    Uploaded by

    Himadri Himu
    Organizational control involves regulating activities to align with pre-set plans, targets, and standards. There are basic steps in the control process: establish standards, measure performance, take corrective action if needed. Control systems include feed-forward (prevent problems), concurrent (guide tasks), and feedback (assess outputs). Bureaucratic control uses rules and hierarchy, while clan control relies on shared culture and trust. Strategic control monitors assumptions, scans the environment, and ensures resources and strategies adapt to changes. Effective control links planning and control, gains employee acceptance, enables communication, and responds flexibly.

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    of 3

    Page 1 of 3

    Organizational Control
    The systematic process through which managers regulate organizational activities to
    make them consistent with the pre-set expectations established in plan, target and
    standard of performance.

    What is Control: The systematic process through which managers regulate organizational
    activities to make them consistent with the pre-set expectations established in plan, target
    and standard of performance.

    Basic Steps in the control Process


    No
    Establish
    standards and
    methods for
    measuring
    performance

    Measure
    performance

    Does performance
    match the
    standards?

    Take corrective
    action and reevaluate standards

    Yes
    Do
    Nothing

    Organizational Control System


    a. Feed-forward Control System: Focus on human, materials and financial resources those
    flowing into the organization. e.g., hiring employees, selection of materials suppliers,
    selection of creditors etc. Also known as preliminary or preventive control.
    Purposes of Feed-forward control

    Ensure, input quality is sufficiently high to prevent problems when the organization
    does its work.
    It is anticipatory and attempts to identify & prevent deviations before they occurs

    b. Concurrent Control: Monitoring on-going employees and overall organizational activities


    to ensure their consistency with established standard.
    Purposes of concurrent control

    Relies on performance standard including, rules & regulations for guiding employee
    task & behaviors.
    To ensure employee work activities produce the correct results.

    c. Feedback Control: Focuses on the end product or services after the organizations task is
    completed. Also known as post action or output control.

    Corporate culture & control system


    Bureaucratic Control: The strict use of written rules and regulations, policies, hierarchy
    of authority, reward system, and other formal devices to influence employee behavior and
    performance standard.
    Elements of Bureaucratic performance

    Pre-set rules & procedures by the organization


    Management control system: Strategic plan, financial & budgetary control, MBO &
    MIS control system.

    Page 2 of 3

    Hierarchy of authority
    Selection & training of employees
    Use of appropriate technology
    Clan control System: Use of social values, traditions, common beliefs and trust to
    generate compliance with organizational goals.
    Elements of Clan control performance
    Believing that employees are trusted and are willing to perform correctly without
    extensive rules & supervision but following the culture of the organization.
    Techniques of Clan control
    Create a sound corporate culture
    Develop per group
    Establish self control mechanism
    Careful selection of employees etc

    Strategic Issues in Effective Control

    Linked the plan & control system with the organizational strategy
    Ensure that control system is accepted by the employees
    Establish all ways communication system in the organization
    Be flexible with environmental changes
    Take action and timely etc

    Control Points in organization

    Multiple control system


    Strategic control point

    Strategic

    control system

    Different Types of strategic control system


    Premise control (environmental monitoring)
    Develop some promises (assumptions) based on the strategy made.
    Keep monitoring all these assumptions whether there are or will be any changes of
    those factors.

    Strategic surveillance (environmental scanning)


    Less forced and more flexible than premise control
    Identify the critical events (eg, KISF or KSF etc) of the firm that can offer better
    opportunities or threats for the firm.
    This is designed to monitoring internal & external SWOT factors to ensure control
    Implementation control deals with two issues:
    Operational control: Whether or not firms strategic resources are being allocated
    properly or being implemented as planned.
    Strategic implementation control: Should the firms overall strategies are need to be
    change in the situation of high unknown events or threats

    Special alert control


    Reconsideration of the firms strategy because of a sudden and un-expected environmental
    events.

    Strategic Issues in Effective Control

    Page 3 of 3

    Linked the plan & control system with the organizational strategy
    Ensure that control system is accepted by the employees
    Establish all ways communication system in the organization
    Be flexible with environmental changes
    Take action and timely etc

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