Example App Answers
Example App Answers
Careers
Service.
Handout
have money to be used for prizes. Our group met weekly to discuss progress and stayed in touch in the interim via
Facebook. This ensured that if one team member was having problems completing their tasks on time then others
could provide additional support.
The event was a great success with very positive feedback from the pupils and teachers. The team members said
that they appreciated me taking on the task of raising funds, as this was something that no one else wanted to do,
and that the prizes had significantly contributed to the success of the event.
(199 words)
-The answer is a good length - close to the word limit
-It answers the question and focuses on team working
-Uses the STAR structure
-Clearly explains her individual role and how it contributed to the team
-Gives clear details of the outcome
-No spelling, punctuation or grammatical errors
2. Time Management
Describe a situation where you have had to manage your time to achieve your goals. How did you achieve this?
(250 words)
Answer A) In my first year I was studying for my degree course in French, which included a major group project, and I
had a part-time job at Sainsburys and I was also playing cello in the University Orchestra. I had also joined the
University lacrosse team and been told that if we were to we sucessful we would have to train twice a day and every
weekend. I found that all this were a lot of demands on my time and caused me quite a bit of pressure.
I made sure that I always did my academic work first and always got my work in on time. I decided to prioritse
lacrosse and gave up my job at sainsburys and playing in the orchestra. In my final year we won the inter-university
lacrosse first team trophy at the national competition and I achieved a 2:1 in my degree. (147 words)
-This answer is too short - if they say they want 250 words, then this is what you should write but dont include
repetitious or irrelevant material just to reach the count, it all has to be meaningful content
-It does not talk in much detail about how time was managed
-It isnt very positive (caused me quite a bit of pressure......been told that)
-Spelling and grammatical errors
Answer B) In my first year, I joined the University Lacrosse club and was selected for the First Team. We decided that
in order to be fully competitive we would need to train twice a day and every weekend. I realised that in order to
achieve this goal and not adversely affect my studies I would need to be disciplined and focused. At the beginning of
each semester, I scheduled every training session, match, lecture, seminar and essay in my diary. When the morning
sessions ended at 9am, I went to lectures or the library. The fact that I had to finish at 5pm in order to return to
training meant that I was far more focused. If we were away at weekends I learnt not to waste any time and took my
work with me and read whenever I could.
I was very successful in adapting to this schedule. I found that under pressure I studied more effectively, and my
work was of a higher quality. In addition I learnt the value of time management and developed the discipline to stick
to a routine. I discovered that it was possible to succeed at both my studies and my sport. I sometimes had to say no
to other social activities in order to achieve my primary goals but I felt that this was worth doing.
In my final year we won the inter-university first team trophy at the national competition and I achieved a 2:1 in my
degree. (246 words)
-The answer is a good length close to the word limit
-It answers the question and focuses on time management and achieving goals
-Uses the STAR structure
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-It is positive and the writer indicates that he/she understands what is meant by time management
-No spelling, punctuation and grammatical errors
3. Planning skills
Describe a challenging project or activity which you have planned and taken through to a conclusion. What was
your objective, what did you do and what was the outcome? Include any changes you made to your initial plan
(150 words).
Answer A) As a member of my university's Music Society I helped with a visit to the Albert Hall for some of the Choir.
I arranged a bus and hotel for anyone wishing to go. I promoted the event by putting up posters across the campus
and e-mailing everyone in the Society. I set a deadline for payment from anyone wishing to go. Based on this I
arranged the appropriate transport of a mini-bus and made a cheap price booking. I had to change my plans as more
students wanted to go than had said they did at first. I ordered a larger bus and arranged extra space with the hotel.
The visit was a success as it went well and everyone enjoyed it, and we made a profit from a raffle (130 words).
- Uses a STAR format and answers all elements of the question.
- Some use of good vocabulary but tends to be a bit simplistic in wording
- Repetitious style, e.g. number of sentences start with I... and repetition of phrase, e.g. ..anyone wishing to go.
-Lack of specific detail makes it a bit vague and lacking in evidence of the complexity of the task, e.g. a visit for some
of the choir could have meant only two or three people originally taking part.
Answer B) As a member of my University's Music Society I helped organise a visit to the Albert Hall for twenty five
people. My role was to arrange travel and accommodation for anyone wishing to take part. I promoted the event by
using posters across the campus and e-mailing Society members, emphasising the main benefits of the visit. I also set
a deadline for payment to create an efficient cash-flow. Based on this I arranged a mini-bus and negotiated a
reduced rate booking at a small hotel.
As an additional ten students expressed an interest after the deadline, I decided to change my plans. To cope with
this, I ordered a larger bus and secured extra accommodation with the hotel. The visit was a huge success receiving
positive feedback and staying within our budget, while generating 25 revenue for the Society from a raffle held on
the trip (146 words).
- Uses STAR format; answers all elements of the question.
- Uses positive/action words in places.
- Uses an advanced level of vocabulary and varies the style of writing to make it interesting
- Includes specific information such as figures for revenue generated, and number of students involved.
4. Problem solving
Describe a difficult problem you have solved. What was the problem? How did you analyse and solve it? What did
you learn from the experience? (200 words)
Answer A) I have recently faced significant problems submitting assignments on time for my course. Although I have
always met deadlines in the past, this year I have had major personal demands on my time, including the need to
work part-time to fund my studies and, as I am a mature student living at home, having to provide care for my
elderly parents. This began to affect my studies, leading to missed academic deadlines for a key assignment.
To solve this, I took the following steps:
Discussed and agreed an extension for the most pressing assignment with my personal tutor.
Restructured my hours with my employer to allow time to complete the remaining assignments on time, and
work additional hours after my assignment deadlines had passed.
Liaised with other members of my family to share caring duties and got help from a community centre.
As a result, I passed the relevant module.
In retrospect, I would have planned ahead better, and discussed the situation with the relevant parties sooner.
(170 words).
- Describes a relevant situation for the question asked and answers most elements of the question.
- Uses positive/action words in several places, e.g. restructured, liaised, prioritised
- The Action part of the answer is concise with effective use of bullets, but second sentence of the answer is too long
and confusing.
- Bit vague about the outcome. Has the problem been solved or merely managed? Will it occur again and affect the
applicants future study or employment?
- Could be more effective in demonstrating that he understands how to anticipate & avoid similar problems in future.
- Fails to use the available word count.
-Use of the term significant problems in the first line may create an unnecessarily negative impression. Avoid
volunteering too many weaknesses.
Answer B) I have recently faced problems submitting assignments on time for my course. Although I have always
met deadlines in the past, evidenced by my first class marks in the first year, this year I have experienced major
personal demands on my time. These include needing to work part-time to fund my studies and having to provide
care for my elderly parents. This began to affect my studies, leading to missed deadlines for a key assignment.
I recognised early action was necessary to solve this so I:
Prioritised the main tasks needing completion.
Discussed and agreed an extension for the most pressing assignment with my personal tutor.
Restructured my hours with my employer to allow time to complete the remaining assignments on time, and
work additional hours after my assignment deadlines.
Liaised with other members of my family to share caring duties, and organised help from a community
centre.
As a result, I passed the relevant module at 2.1 and have ensured better future care for my parents.
In retrospect, I would have planned ahead better by identifying possible future difficulties. I also know the
importance of communicating my position to others and seeking help when necessary. (200 words)
- Describes a relevant situation for the question asked and answers all elements of the question.
- Uses positive/action words e.g. Restructured, liaised, prioritised.
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5. Interpersonal skills
Describe a time when you have had to communicate with a range of different people to achieve a particular goal.
Outline the task, the people you dealt with, and the outcome. (100 words)
Answer A) In my work experience at Burkes Property Lettings, I worked in a cross-departmental team carrying out a
review of customer service.
To do this I:
- independently scheduled and conducted a series of client interviews
- undertook over 100 contacts via both telephone and face-to-face interviews
- organised the collation and recording of the interviews from our department , writing a section of the final report
- presented my results to senior colleagues.
The outputs were used to develop improved working practices. (82 words)
- Not a bad answer. Describes a relevant example, with concise statements and some business-style, positive
vocabulary.
- Evidence of communicating with customers and senior colleagues.
- However, uses fewer words than the word count allows.
- Repetition of the word interviews in the bullets weakens the writing style.
- The answer lacks a clear objective as to the purpose of the review, and the applicants own role.
Answer B) In my work experience at Burkes Property Lettings, I worked in a cross-departmental team carrying out a
review of customer service. The aim was to provide a report to support management decisions about future
delivery.
To do this I:
- independently scheduled and conducted a series of client interviews
- undertook over 100 phone and face to face contacts
- organised the collation and recording of the findings from our department, writing a section of the final report
- presented my results to senior colleagues alongside staff from other departments.
The outputs were used to develop improved working practices. (99 words)
- Relevant example, presented in STAR format with clear outline of the Task and its Objective.
- Concise statements and a business-style and positive vocabulary.
- Evidence of communicating with customers and colleagues at different levels.
- Uses the available word count well.
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6. Leadership
Describe an occasion when you have had to lead a team of others to achieve a goal. Identify the qualities that
enabled you to fulfil the task. (125 words)
Answer A) In my current job, I am responsible for organising the rota for all part time staff members in the
customer service department. I need to ensure the department is adequately staffed at all times and ensure
customers needs are met.
I achieve this through my ability to:
Communicate with all colleagues, both face-to-face and by keeping a written staffing rota.
Help other staff when they have problems or have customers who have questions.
Knowing how to deal with difficult people. I often have to sort out customers with complaints or colleagues
who need help with customers.
Talk to colleagues to solve specific shop-floor problems.
Resolve individual staffs preferences for working hours through discussion and clear agreement, frequently
negotiating compromises. (124 words)
- This answer provides some evidence of organisational ability and communication skills, but fails to really convince
that this is an example of leadership.
- The phrase my current job fails to specify what kind of employment the applicant is referring to.
- Frequent incorrect use of apostrophe will count against this candidate.
- The style of the final bullet point statement is inconsistent with the style of the others, and does not follow on from
the lead statement before the bullets.
- The phrase Knowing how to deal with difficult people does not explain the necessary qualities, and has a negative
tone.
- The topics covered by the bullet points overlap so could be seen as repetitious. They also swap between different
themes rather than follow a logical progression.
Answer B) In my current job at Sainsburys, I am responsible for organising the rota for all part time staff in the
customer service department. I need to ensure the department is adequately staffed at all times and that colleagues
meet customers needs.
I achieve this through my ability to:
Communicate with all colleagues, both face-to-face and by keeping a written staffing rota.
Provide a point of contact when staff members preferences for working hours need resolving.
Achieve decisions through discussion and clear agreement, frequently negotiating compromises.
Ensure all staff members know where to find me when faced with issues regarding staffing or customer issues.
Advise colleagues faced with shop-floor problems and successfully resolve customer questions and
complaints. (121 words).
- The applicant provides evidence of leadership by using terminology which clearly indicates how he or she supports
colleagues.
- Good use of bullets to quickly and effectively summarise their role.
- Grammatically correct and maintains the same style throughout the bullet points.
- Positively worded when describing the challenges presented by customers and colleagues.
- The bullet points add additional information and follow a more logical order.
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-This answer is a good length. You should always write close to the word limit, but dont include repetitious or
irrelevant material just to reach the count, it all has to be meaningful content
-It gives full details of the course, work experience and extra-curricular activities and relates everything to the
question. Also it includes details of key achievements that are likely to be of interest to the recruiter
-No spelling, punctuation and grammatical errors
2. Motivation for this employer / organisation Why do you want to work for us?
Example question: Why have you chosen to apply to our firm?
Research Assistant, Independent financial research organisation (max.150 words)
General advice: To answer this you need to:
Find out as much as you can about the organisation to demonstrate a genuine interest in working for them.
Show that you have a clear understanding of aspects such as; what the organisation does, the training and
development it offers, and its values and ethos.
Persuade them that their values and approach to their business match yours.
If you have spoken to someone in the organisation to find out more about them, refer to this in your answer
using that persons name.
Answer A) I have long wanted to work for such an esteemed organisation as FDT Limited. I would be able to apply
the theories and knowledge gained on my degree and learn more about financial analysis in the real world.
The opportunities you would provide for my career development are also attractive to me. The training outlined on
your website looks interesting, and would no doubt lead to me being an expert that others could rely upon.
Being a good team player and problem solver means I would fit in well with FDTs approach to business and its
clients, which I have demonstrated throughout my experience. In my current job at a local supermarket I help others
on a daily basis by offering advice and have received good customer feedback for this which shows reliability and the
ability to communicate. All of these are important to what FDTs analysts do for your clients. (151 words)
- This answer is too general and doesnt indicate any real insight into the organisation.
- Although the applicant refers to the training provided by FDT Ltd, it is too vague (e.g. the training looks very
interesting) and could be written with any organisation in mind. Remember, if you could substitute the employers
name with another and the statement would still be true, then your answer is likely to be too general.
- There is too much emphasis on what the candidate would get out of working for FDT, and not enough about what
they can actually contribute.
- Referring to your relevant skills and knowledge is a good idea, but the information given is very basic and
unconvincing in terms of how it equips the applicant for the role and the organisation.
- The answer attempts to flatter the employer but sounds false. Terms like esteemed organisation should be
avoided.
- Do not exceed the word count, even by one word. It suggests you cannot follow instructions.
Answer B) Having studied aspects of the financial markets throughout my degree, I am aware of the vital
importance of reliable data and analysis for successful investment decision-making. I am therefore attracted by the
idea of working for a firm with a reputation for high quality financial forecasting.
By regularly following the financial news both for my studies and my own interest, I know how FDTs provision in this
regard has contributed to its clients performance, while being identified with a successful firm with clients in over
90 countries would also help satisfy my career aim to develop a global expertise in this field.
Following research into your organisation and the sector in which it operates, I recently held a telephone discussion
with one of your senior analysts, Ms. Luisa Lopez, who further convinced me of FDTs ambitions, making your
organisation one I would definitely like to be part of. (148 words)
- This answer clearly states specific aspects of the employers business that the applicant finds attractive, and
explains why these aspects appeal.
- The applicant includes activities from their experience that shows they share the organisations values and approach
to its products/services.
- The answer shows how the position and business relate to the candidates career objectives.
- It uses language that shows enthusiasm and interest with no spelling, punctuation and grammatical errors.
3. Motivation/Suitability for the job Why do you want to do this type of work?
Example question: What attracts you to this job and tell us what makes you suitable?
Marketing & Communications Assistant, with a local Sports Association (max. 100 words)
To answer this you need to:
show that you have a clear understanding of the job you are going for
describe how it suits your interests and motivations
explain why you consider yourself to be a strong candidate
Answer A) Having completed a Media-related degree, this job would be an ideal first step for me. It would provide
me with the right kind of experience to develop a career in the field of Public Relations, which has long been an
ambition of mine, and why I chose to study aspects of this work. As well as completing many written assignments to
a high standard, I have excellent oral communication skills, am able to relate well to different people, writing articles
and reports for my sports club which were published in our local newspaper. (93 words)
-The candidates information about their career aims and relevant experiences is valid but doesnt show real insight
into specific aspects of the job.
- The statements about their skills are not really backed up with evidence and not detailed enough.
- This job requires strong writing skills, but this answer is too general and doesnt convey real ability.
- The candidate isnt particularly convincing when trying to communicate a genuine desire for this job, as the
vocabulary and style fail to excite the reader.
Answer B) I am excited by the idea of representing the Association in its dealings with the media and local
community. I have studied Media Relations as part of my degree and particularly enjoyed researching sports
sponsorship in my final year.
The position involves using my writing skills which I used when producing press statements that secured greater
local press coverage for my amateur lacrosse club.
Helping to develop a strong marketing strategy is another attractive feature of the post, as I am fascinated by the
way in which different organisations develop and maintain their image. (94 words).
- This answer demonstrates the candidate has found out about the role and explained why they find specific elements
of the job attractive.
- It indicates relevant activities that the applicant has got involved with, showing skills and knowledge that would be
of relevance to the post.
- The answer uses language that demonstrates enthusiasm and interest in this work.
- It is a good length for the maximum word count which requires concise but effective statements. You should always
write close to the word limit, but dont include repetitious or irrelevant material just to reach the count, it all has to
be meaningful content.
-No spelling, punctuation and grammatical errors.
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