Using CR Cards
Using CR Cards
Using CR Cards
When you have been issued a credit card you are given a line of
credit. You can make purchases or receive cash advances up to
that amount with your card. When you make a purchase, the
merchant gives proof of your purchase to the credit card company
and they pay the merchant on your behalf; in effect granting you a
loan.
The credit card issuer then bills you for reimbursement of the
purchase or cash advance amount. You can either pay the balance
in full or make payments. The issuer must send you periodic billing
statements giving you information on your account which includes
the minimum payment due, date it is due, and the periodic interest
rate on unpaid balances.
write the card issuer. The card issuer must send you the refund
within seven business days of receiving your request. Also if a credit
balance remains on your account for more than six months, the card
issuer must make a good faith effort to refund the credit balance.
Errors on Your Bill. There are specific rules that the card issuer
must follow for promptly correcting billing errors. The issuer must
furnish you a statement describing the rules when you open a credit
card account and at least once a year after that. Many issuers print
your rights on their monthly billing statements. You must notify the
issuer in writing at the address specified for billing errors within 60
days after the first bill containing the error was mailed to you. The
issuer must look into the problem and either correct the error or
explain to you why the bill is correct not later than 90 days after the
issuer receives your billing error notice. During that period you do
not have to pay the disputed amount or interest on that amount.
Unauthorized Charges. If your credit card is used without your
authorization, you can be held liable for up to $50 per card. If you
report the loss before the card is used, federal law says the card
issuer cannot hold you responsible for any unauthorized charges. If
you have a lost or stolen credit card, report the loss as soon as
possible. Most issuers have a toll-free number in service 24 hours.
You should follow-up your phone call with a letter.
Disputes About Merchandise or Services. If you have a problem
with merchandise or services that you charged to a credit card and
have made a good faith effort to work out the problem with the
seller, you have the right to withhold from the card issuer payment
for the merchandise or services. If the card you used is a bank card
or another card not issued by the seller of the defective
merchandise, you can withhold payment only if the purchase
exceeded $50 and occurred in your home state or within 100 miles
of your billing address.
You will not be liable if you notify your issuer that your cards were
lost or stolen before unauthorized charges are made. If your cards
are used before you report them missing, the most you can be liable
for is $50 per account.
REMEMBER. . . .
u
Do not give out your card number over the phone unless you
know the business or unless you initiated the call.
1776 G St., N. W.
Washington D. C. 20456
Call our toll-free number or write to the address on the cover for
a copy of any of the brochures listed or for further consumer
credit information. You can also access information at our web
site on the Internet: http://www.dfi.state.in.us, then click on
Consumer Credit.
USING
CREDIT
CARDS