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English for cosmetologists

I.

Bodycare materials:

What Is Aloe ?
A natural plant extract from the Aloe Vera plant which has a variety of
skin conditioning effects, including moisturizing; also aids in healing.
Commonly used in skin creams, lotions and skin cleansers, as well as
hand sanitizers and other skin and hair care products.

Alpha Hydroxy Acids - (AHA)

AHA is hailed internationally as a 'wonder' ingredient originally derived
from fruits ( The original name 'Fruit Acids'), they revolutionized the
skincare industry worldwide when they were introduced in products in
1990s as they could be utilized in multiple ways . These substances are
weak hygroscopic acids that absorb moisture from the atmosphere and
also help in exfoliation (removal) of dead cells on the surface layer of the
skin. The result is dramatic, these products reduces fine lines, smooths
and firms skin, and removes blemishes, at the same time moisturizing
and protecting. Your skin immediately looks fresher, radiant and more
luminous. These products can only remove superficial lines and wrinkles
which appear at a young age but cannot act as a cure at
middle/advanced age and hence cannot be called an anti-aging or age
defying treatment.

Avocado Oil (Persea americana)

Avocado Oil is one of the most penetrating oils. Technically, the avocado
is a fruit; and the oil is mechanically pressed out of the dehydrated, thinly
sliced fruit. Avocado Oil, if unrefined, is a pale or olive green. Clear
Avocado Oil has been bleached; pale yellow Avocado Oil has been refined.
Unrefined Avocado Oil will have a strong, green aroma and is rich in
Vitamin A and D as well as lecithin, potassium, and chlorophyll. It is a very
moisturizing oil and especially beneficial for rash, eczema, mature skin,

parched skin, and aging skin.

Ceramides
Ceramides make up the bulk of the lipid layer which holds the skin's cells
together in a firm, smooth structure. They maintain the moisture
retention ability of the skin. A drop in the level of ceramides results in the
skin becoming dry and hard, leading in turn to fine lines and wrinkles. If
the body loses its ability to supply ceramides your skin loses its structure
& texture. Synthesized skin-identical ceramides became commercially
available in the 1990s. There are several types of ceramides, and they
visibly reverse the signs of aging even in severe cases.

Chamomile
A daisy like plant. Extract from the white and yellow heads chamomile
flowers is used as an excellent skin soother and anti-inflammatory agent.
Reputed to bring down swelling and pain in the skin and mucous
membranes. Chamomile is used extensively in professional skin care
products for its essential oil called azulene. Also calms eczema and
allergic reactions. It is used in many hair care products to enhance color.
It acts as an emollient, anti-inflammatory, skin soothing agent and
provides antioxidation.

Co-enzyme Q10
Co-enzyme Q10 has two important roles: it is an essential part of the
cellular respiration system located in the mitochondria, and it is an
antioxidant. CoQ10 improves both the rate and efficiency of energy
production in the cells, including the skin and at the same time protects
mitochondria from free radicals. CoQ10 is sometimes called a "biomarker
of aging" because its level correlates so well with aging.
In most people over thirty, levels of CoQ10 in the skin is below optimum,

resulting in a lesser ability to produce collagen, elastin and other

important skin molecules. CoQ10-depleted skin may also be more prone
to the damage by free radicals, which are particularly abundant with
exposure of the skin to the elements. Thus, CoQ10 may boost skin repair
and regeneration. Furthermore, CoQ10 is a small molecule that can
relatively easily penetrate into skin cells.

Collagen
A fibrous protein found in skin, bone, cartilage, tendon, and other
connective tissues.

Essential Fatty Acids ( EFAs)

EFAs are a part of the lipid layer, and help maintain the suppleness and
elasticity of skin. These fats have long been known to be necessary for
the body's functioning, their deficiency results in the skin losing moisture
and leading to hardening and drying. Only recently, however, has their
role in skincare become clearly understood. Essential Fatty Acids along
with Ceramides, Oxidants, Alpha Hydroxy Acids and Vitamin A & E work
harmoniously to ensure that the skin is nourished from deep within. They
are now an important constituent of products for intensive skincare.

Essential Oils
Essential oils have a long tradition of providing a variety of therapeutic
benefits. Many of these traditionally known benefits, have been confirmed
through modern scientific research. The use of essential oils in a cosmetic
will have an antiseptic and antimicrobial action, as well as a healing and
soothing effect on the skin. Essential oils help the skin and hair detoxify,
drain, heal and regenerate.
Essential Oils are readily absorbed through the skin and hair follicles and
carried to all parts of the body, having an effect, which can last from a

few hours to a few days.

Ginkgo Biloba
Originally from Asia, ginkgo biloba is known for its great revitalizing,
stimulating, and firming qualities. A powerful Antioxidant that has
detoxifying qualities. Found to improve circulation by helping to increase
healthy blood flow to skin. Known for its anti-aging properties that give a
healthier, rosy, younger looking skin.

Glycerin
An effective natural moisturizer at low concentrations; glycerin is a
humectant, and at higher concentrations attracts moisture from the
environment. Commonly used in skin creams, lotions, skin cleansers.
Helps condition the skin.

Horse Chestnut Extract (HCE)

Horse Chestnut Extract (HCE) and its primary active constituent, escin,
exert several beneficial effects on the circulatory system. HCE is a
veinotonic (tonifies the veins) and helps reduce fluid accumulation in the
tissues. It has been shown to reduce leg circumference and volume in
individuals with excessive fluid accumulation in these tissues. HCE also
helps protect blood vessels from damaging free radicals.

Jasmine
A sensuous and romantic fragrance that is prized by lovers for its
intoxicating and aphrodisiac properties. Jasmine fragrance is a very
exotic, sensual scent. It has been known to relieve melancholy. The
Jasmine plant comes from India though it initially originated in China. It is
cultivated from ancient times for its fragrant flowers. Some species of

jasmine shed their leaves during autumn (deciduous) and some remain
evergreen throughout the year. The Jasmine plant belongs to the olive
family.

Jojoba Oil (Simmondsia chinensis)

Jojoba Oil is very similar to the natural oil our skin produces, though it is
technically a liquid wax produced from the seed of the Jojoba simmondsia
chinensis shrub. Usually, it is pressed but can be solvent extracted.
Botantist H. F. Link recorded the jojoba plant in 1822 in Baja California and
named it after a fellow British botanist/explorer, T. W. Simmonds. Jojoba
Oil is naturally moisturizing, healing, and beneficial for all skin types; it is
an excellent scalp treatment. The best claim to fame for Jojoba Oil is that
it has been accepted as a substitute for sperm whale oil, formerly often
used in the manufacture of cosmetics (the U.S. Government banned
whaling in the early 1970's)!

Karite Butter
From out of Africa comes karite butter (known as shea butter). Traditional
uses of shea butter include: treatments for dry skin, blemishes, skin
discoloration, scars and wrinkles, a relaxer for stiff muscles, as an aid for
pain from swelling and arthritis, even as a sun screen. What makes shea
butter so great for the skin is its high content of non-saponifiable fatty
acids (comprised mostly of stearic and oleic acids.) These fatty acids are
indispensable for moisturizing and retaining the elasticity of the skin. By
making up for lipid (fat) deficiency in the epidermal cells, shea butter
provides the skin with all the essential elements it needs for its good
balance. Shea butter contains up to 11% of unsaponifiables, making it a
superior super fatting material for soap making. Smooth on face, hands,
and body, the gentle qualities of shea butter are used by the cosmetics
and soap industries in such products as shampoos, creams, and balsam
for the hair, and soaps and other cleaning products for the skin. Karite
butter's healing, emollient, anti-oxidant, soothing, moisturizing and regenerative properties, make it an essential ingredient of numerous
products.

Liposomes
Most useful for being able to transfer and deliver active ingredients to the
application site of cosmetics. The liposome wall is very similar,
physiologically, to the material of cell membranes. When a cosmetic
containing liposomes is applied to the skin, for example, the liposomes
are deposited on the skin and begin to merge with the cellular
membranes. In the process, the liposomes release their payload of active
materials into the cells. As a consequence, not only is delivery of the
actives very specific--directly into the intended cells--but the delivery
takes place over a longer period of time. Liposomes are typically
manufactured from various fatty substances that are used to encapsulate,
or to create a sphere around, cosmetic materials. They act as a delivery
system.

Natural Botanicals
The use of plant extracts and herbs have their origins in ancient times,
with the earliest records originating from China and Egypt. With the
therapeutic properties of plants becoming more known, cosmetics are
including many plant extracts, herbs, flowers, fruits and seed oleates into
their ingredients, allowing for a gentler, more organic approach to beauty.
Natural botanicals have the ability to detoxify, hydrate, strengthen,
stimulate, relax and balance the skin and hair.

Passion Fruit
Native to Brazil, passion fruit is the edible fruit of the passion flower. The
name resulted after early Spanish missionaries saw the passion flower
during Lent and Easter. They named it in honor of the passion of Christ.
The fruit is small and round, the size of a large egg, with red, yellow, or
purple-brown skin, yellow flesh and many small black edible seeds. The
pulp has an intense aromatic flavor, while the texture is jelly-like and
watery. It is a good source of vitamins A and C, and potassium.

Shea Butter

Ultrapure Shea Butter's oily qualities improve skin softness and

suppleness which make it ideal for dry or sensitive skin care, winter
sports products, and for body lotions and hand care products. In addition
Ultrapure Shea Butter can be formulated into capillary preparations to
prevent and treat scalp dryness, and provide good lubrication for the hair,
resulting in improved brilliance and manageability. Ultrapure Shea Butter
is the effective natural additive for your skin and hair care products.

Sun Filters
The active ingredients for most sunscreens are one of the following: PABA
and PABA esters, Benzophenones, Cinnamates, Salicylates, and
Anthranilate. These products are useful in the prevention of sunburns as
well as in reducing the long term damage that sun exposure can cause
with its concomitant skin cancer and wrinkle producing properties. Most
sunscreens do an excellent job of absorbing UVB rays, but do not do as
good a job with UVA rays. A combination agent which contains zinc oxide
is the best. Sunscreens come with a number called the sun protection
factor, or SPF. Recommendations in the 15 to 30 range are ideal. If a
sunscreen has a label of a 15 SPF, then with its use over a 15-hour period,
the skin will have absorbed only 1 hours worth of ultraviolet light. Other
agents which block the sun include zinc oxide, titanium oxide, magnesium
silicate, kalin, ferric oxide, red petrolatum, and magnesium oxide.
Sunscreen is particularly important in children, as 85% of all sun exposure
occurs before the age of 18.

Sunflower Oil (Helianthus annuus)

Sunflower seeds are expressed to produce this light oil which is high in
linoleic acid, Vitamins A, B complex, D, and E, as well as calcium, zinc,
potassium, iron, and phosphorus. Externally, it is used for bruises,
dermatitis, and ulcers. The South American native peoples ground
sunflower seeds to make meal.

Vitamin A: (Beta Carotene)

Helps maintain smooth, soft disease-free skin; helps protect the mucous
membranes of the mouth, nose, throat lungs, which helps reduce our

susceptibility to infections; protects against air pollutants and

contaminants; helps improve eye sight and counteracts night-blindness;
aids in bone and teeth formation; improves skin elasticity, moisture
content and suppleness; and helps reverse the signs of photo-aging. A
lack of vitamin A can cause skin to become dry and hardened.

Vitamin B5 - Pantothenic Acid

Participates in the release of energy from carbohydrates, fats & protein,
aids in the utilization of vitamins; improves the body's resistance to
stress; helps in cell building & the development of the central nervous
system; helps the adrenal glands, fights infections by building antibodies.

Vitamin C: (Ascorbic Acid)

Vitamin C is essential for healthy teeth, gums and bones. It helps heal
wounds and scar tissue, Fractures; prevents scurvy; builds resistance to
infection; aids in the prevention treatment of the common cold; gives
strength to blood vessels; aids in the absorption of iron. It is required for
the synthesis of collagen, the intercellular cement which holds tissues
together. It is also one of the major antioxidant nutrients. It prevents the
conversion of nitrates (from tobacco smoke, smog, bacon, lunchmeats,
some vegetables) into cancer-causing substances. Moreover, Vitamin C
has been shown to help slow the production of hyperpigmentation ( age
spots ) while providing some UV protection.

Vitamin E
Vitamin E is a major anti-oxidant nutrient that retards cellular aging due
to oxidation; supplies oxygen to the blood which is then carried to the
heart and other organs; thus alleviating fatigue; aids in bringing
nourishment to cells; strengthens the capillary walls prevents the red
blood cells from destructive poisons; prevents dissolves blood clots; has
also been used by doctors in helping prevent sterility, muscular
dystrophy, calcium deposits in blood walls and heart conditions.

Wheatgerm Oil (Triticum aestivum)

This oil has a nutty aroma and is extracted by pressing or solvent
extraction from the wheat "germ." It is a valuable source of Vitamin E, a
natural antioxidant, and is more resistant to light and heat than vegetable
oils. It helps relieve dermatitis symptoms, promotes skin cell formation,
and improves blood circulation. Wheatgerm Oil is used to prevent and
reduce scarring and speeds up healing of cuts and wounds. The wheat we
know today is from a hybrid wild wheat that grew 10,000 years ago in the
Middle East. The wheatgerm portion of wheat grain contains 25% of the
protein along with many minerals and vitamins. Unfortunately, this is the
portion that is milled away to produce white flour!

II.

Cosmetics surgery glossary:

Abdominoplasty: A surgical procedure done to flatten the abdomen by removing extra fat and
skin and tightening muscles in your abdominal wall. This procedure is commonly called a
tummy tuck.
Acne: A skin condition characterized by the excess production of oil from sebaceous glands in
which the hair follicles become plugged.
Acne scar: Scar due to severe acne. The scars can range from deep pits to scars that are angular
or wavelike in appearance.
Age spots: Small flat pigmented spots that are most often seen on areas of the body that have
been exposed to the sun over a period of years. Age spots usually occur after the age of 40.
Albinism: An inherited disorder in which there is no pigmentation in skin, hair, or eyes due to
the absence of melanin, the substance that gives skin its color.
Alopecia: The complete or partial loss of hair.
Autologen: A material used in lip augmentation to produce a look of fuller lips. Autologen is
derived from your own skin and then injected into the lips.
Azelaic acid: A naturally occurring substance that can be used in skin care products to treat mild
acne.
Benzoyl peroxide: An antibacterial medication used to combat the bacteria that aggravate acne.
Beta hydroxy acid: An oil-soluble exfoliant that is commonly found in skin-care products. Beta
hydroxy acid (salicylic acid) is used to treat wrinkles, blackheads, and photo-aging.
Blepharoplasty: A primarily cosmetic surgical procedure that reduces bagginess from lower
eyelids and raises drooping upper eyelids. The procedure involves the removal of excess skin,
muscle, and underlying fatty tissue.
Breast augmentation: A surgical procedure done to increase breast size.
Botox: A substance derived from botulinum toxin that works by preventing nerve impulses from

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reaching the muscle, causing the muscle to relax.

Brow lift: A surgical procedure in which the skin of the forehead and eyebrows is tightened to
eliminate sagging eyebrows or correct frown lines in the forehead.
Chemexfoliation: See "chemical peel."
Chemical peel: A process in which a chemical solution is applied to the skin to remove dead
skin cells and stimulate the production of new skin cells. This process is also called a
chemexfoliation.
Cholasma: See "melasma."
Collagen: The major structural proteins in the skin that give it strength and resilience.
Copper Peptide: A common ingredient found in skin care products, copper peptide is used to
promote the production of collagen and elastin in the skin.
Contracture scar: A type of scar in which a permanent tightening of skin occurs, often in
response to a burn. This type of scar may affect the underlying muscles and tendons, limiting
mobility and possibly damaging the nerves.
Crows Feet: The fine lines found around the eyes. They are often caused by sun exposure.
Smoking can also contribute to their formation.
Debriding: The process of removing dead or devitalized tissue before reconstructive or cosmetic
surgery.
Depilation: The removal of hair.
Dermabrasion: A surgical procedure in which a patient's upper layers of skin, scarred from
acne, pox, or other causes, is frozen and then removed using a high-powered rotating brush.
Dermalogen: A product derived from human donor tissue that is used in lip augmentation to
produce a look of fuller lips.
Dermatitis: An inflammation of the skin caused by an allergic reaction or contact with an
irritant. Typical symptoms of dermatitis include redness and itching.
Dermatologist: A doctor who specializes in the treatment and diagnosis of skin and skin-related
problems.
Dermis: The middle layer of the skin, the dermis is a complex combination of blood vessels, hair
follicles, and sebaceous (oil) glands. Here, you'll find collagen and elastin. The dermis is also
where wrinkles occur.
Deviated septum: A condition in which the wall inside the nose that divides it into two nostrils
called the septum -- is not located in the middle of the nose where it should be. The condition is
commonly treatable with surgery.
Eczema: A skin condition characterized by itchy, irritated, inflamed skin. Eczema comes in
many forms and can be triggered by a variety of factors, including allergies, environmental
factors, or family history. The raised, inflamed skin can appear anywhere on your body,
including the face, legs, arms, or neck.
Elastin: A protein found with collagen in the dermis that is responsible for giving structure to the
skin and organs.
Electrolysis: A hair removal procedure in which chemicals or heat is used to destroy the hair

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follicle.
Ephelides: Freckles.
Epidermis: The outer layer of the skin. The epidermis is also the thinnest layer, responsible for
protecting you from the harsh environment. The epidermis is made up of five layers of its own:
stratum germinativum, stratum spinosum, stratum granulosum, stratum lucidum, and stratum
corneum.
Exfoliate: To remove the top layer of skin. Chemical peels and dermabrasion are examples of
methods in which the skin is exfoliated.
Eye lift: See "blepharoplasty."
Facelift: See "rhytidectomy."
Fascia: A type of connective tissue used in lip augmentation to produce fuller lips. This product
is made from human donor tissue.
Freckle: A light or moderately brown spot that appears on the skin as a result of exposure to
sunlight. Freckles are most common in people with fair complexions.
Grafting: A procedure in which healthy skin or muscle is moved from one area of the body to
another that's damaged by disease or injury.
Hemangioma: A type of birthmark characterized by concentrations of small blood vessels. They
are commonly referred to as strawberry marks and often disappear after a few months or years.
Hypodermis: The fatty layer of skin, home of sweat glands and fat and collagen cells. The
hypodermis is responsible for conserving your body's heat and protecting vital inner organs.
Hyperpigmentation: A skin condition in which there is excessive pigmentation that's often seen
as dark spots on the skin.
Hypertrophic scar: A raised and red scar, similar to a keloid scar but different in that it stays
within the boundaries of the injury site.
Hypopigmentation: A skin condition in which there is a lack of pigmentation.
Keloid scar: A type of scar that continues to grow beyond what is needed at the site of an injury.
This type of scar is caused by too much collagen forming while the skin is being repaired. The
tendency to develop keloid scars is genetic.
Keratin: This dominant protein is the skin's main material, occurring also in hair and nails.
Keratin is what makes skin rigid.
Kojic Acid: A skin treatment product derived from a fungus that works as a lightening agent and
inhibits the production of melanin.
L-ascorbic acid: L-ascorbic acid is a form of Vitamin C.
Lentigines: See "age spots."
Lip Augmentation: A procedure done to improve deflated, drooping, or sagging lips; correct
their symmetry; or reduce fine lines and wrinkles around them. This is often done through
injections or implants.
Lipoplasty: See "liposuction."
Liposuction: A cosmetic procedure in which a special instrument called a cannula is used to
break up and suck out fat from the body. This procedure is also known as lipoplasty.

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Macrodactyly: A condition that affects children in which the fingers or toes grow abnormally
large.
Macular stain: A small birthmark that is often nothing more than a small, mild, red blemish on
the skin.
Mammoplasty: Any reconstructive or cosmetic surgical procedure that alters the size or shape
of the breast.
Mastectomy: The surgical removal of part of or the entire breast.
Mastopexy: Also called a breast lift, this procedure removes excess skin in order to lift up
sagging or drooping breasts.
Melanocytes: A pigment producing cell found in the skin, hair, and eyes that gives them their
color.
Melanoma: The most dangerous form of skin cancer. Melanoma can spread rapidly and be fatal
if not detected and treated.
Melasma: A condition in which pigmentation of the cheeks of the face darkens into tan or brown
patches. This condition occurs in half of all women during pregnancy.
Micropigmentation: A form of tattooing commonly used to apply permanent makeup by
injecting iron oxide pigment into the middle layer of the skin (dermis).
Neoplasm: A tumor.
Nevus flammeus: See "port-wine stain."
Otoplasty: A surgical procedure done to correct misshaped or protruding ears.
Photo-aging: The changes that occur to the skin due to sun exposure. This includes wrinkles and
age spots.
Port-wine stain: A type of birthmark characterized by a mark on the skin that resembles the rich
red color of port wine. Port-wine stains are caused by an abnormal concentration of capillaries.
This type of birthmark is also referred to as nevus flammeus. Unlike a hemangioma, it does not
improve over time.
Ptosis: The drooping of a body part, especially the eyelids or the breasts.
Retinol: A derivative of Vitamin A commonly found in many skin care creams.
Rhinoplasty: A cosmetic procedure used to enhance or change the appearance of the nose.
Rhinoplasty is commonly referred to as a nose job.
Rhytidectomy: Commonly called a facelift, this surgical procedure is done to eliminate the
sagging, drooping, and wrinkled skin of the face and neck.
Rosacea: A skin disease of unknown causes with an array of symptoms, including redness and
puffiness on several areas of the face that include the cheeks and nose. Rosacea cannot be cured,
but prompt correct treatment can keep it from getting worse over time.
Salicylic acid: See "beta hydroxy acid."
Sallowness: A term used to describe a yellowish color of the skin.
Sclerotherapy: A medical procedure used to eliminate varicose veins and "spider veins." During
the procedure, an injection of a solution (generally sodium chloride) is placed directly into the
vein.

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Sebaceous glands: The glands of the skin that emit oil.

Septoplasty: A surgical procedure done to improve the flow of air to your nose by repairing
malformed cartilage or the bony portion. The procedure is often performed along with a
rhinoplasty.
Spider vein: A widened vein that can be seen through the surface of the skin.
Stratum corneum: The outermost layer of the epidermis.
Subcutaneous: A term referring to below the skin.
Sun protection factor: Commonly seen on suntan ingredients as "SPF," the sun protection
factor is the amount of protection a suntan product provides. The higher the SPF, the greater the
protection.
Suture: Stitches used to hold tissue together or to close a wound.
Tretinoin: A prescription drug related to vitamin A used to treat acne and other skin disorders.
Varicose vein: Enlarged, twisted veins found near the surface of the skin.
Vitiligo: A condition in which smooth white patches appear on the skin due to a loss of pigment
producing cells.
Winter itch: A condition in which the skin becomes irritated due to a loss of moisture. Winter
itch is common in the winter when the air is drier.

III.

Going to a beauty salon:

There are many things you can get done at a Beauty Salon.
We can have massages to relax us, facials to clean and purify the skin on our faces and even get
our nails painted. I love to get manicures where they make my fingernails look nice, but I don't
like pedicures where they try and make my toenails nice. It always tickles my feet when the
woman paints my toes.
Sometimes there is a hairdresser at a beauty salon which is a person who works cutting hair.
Many times they are also called hairstylists because they also create different hairstyles which
can be considered a type of art.
Before the hairdresser cuts your hair she normally washes it in the washbasin. First she uses
shampoo to clean the hair and then she uses conditioner to keep the hair from getting into
tangles. Finally she rinses the hair with water.
When it is cold outside you need to blow dry your hair with a blow dryer. You don't want to

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catch a cold walking around with wet hair.

Women with straight hair who want curly hair use rollers every day. Women who want their hair
to always be curly go to the beauty salon to get a perm. However, if they want to straighten their
hair, they use a straightener. Hairspray keeps all of your hair in place, so that it doesn't get
messed up when you move.
When women want to change the colour of their hair they dye it, using fake chemical colours.
Many times women do not want to dye all of their hair and instead just do small pieces. When
they make the hair a colour lighter than their original colour they are called highlights, when the
colour is darker they are called lowlights. If you don't maintain the colour, your roots begin to
grow and show your real colour.
When women go to fancy events they often have their hair styled. A bun or a French twist are
examples of common up-dos. In general when women do their own hair they normally only put
it in a ponytail if it is long. Little girls often braid their hair and put them into pigtails, or two
smaller ponytails.
I need a hairdresser now because my hair is unhealthy because of all of the split ends.

The word barber today is used for men who cut hair for other men or sometimes to shave them.
Instead of shaving some women use hot wax and rip the hair out. It is very popular for women
because the hairs take longer to come back, but be careful, it can really hurt. The most frequent
parts of the body that are waxed are the legs and the armpits.
To keep your skin looking young and healthy you should use moisturiser with SPF every day to
protect your skin from the sun and to prevent wrinkles. Also, be sure to drink 8 glasses of water
every day.

IV.

Dialogues:
1. Getting a non surgical facelift
You

My facial skin is becoming loose. Can you suggest me

some treatment for it?

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AE

Sure! Although it is a natural skin ageing process, we do

have some facial treatments that will tighten your skin.

You

Are these treatments save?

AE

Dont worry. We only use certified and tested products.

You

Are these performed by professionals?

AE

Yes. All our beauty treatments are performed only by

trained and certified professionals.

You

Well, how much do they cost?

AE

Before we discuss your investment, please follow me.

Let me show you before and after photos for some
clients.

You

Oh, yes. Thats a good idea.

What is a pedicure?

You

Hello. I heard you offer pedicure in here as well. What is

it?

AE

It is a cosmetic treatment for feet done by

professionals.

You

What exactly do they do?

AE

Our pedicures will remove the cuticles and dirt from

your feet and also massage them.

You

Oh really? Will the pedicure help me get a glowing

smooth feet?

AE

Absolutely!

You

What kind of creams or gels are used in this procedure?

AE

We only use the top brands.

You

How much would it cost?

AE

Our basic pedicure costs $40.

You

Alright. Can I schedule it for tomorrow morning?

AE

Sure. Can you come at 10:30?

AE

Yes, thats perfect, thank you.

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Getting your hair colored
You

Hey, Jamie. I want to get my hair colored today.

AE

Cool! Have you decided which color?

You

Can you suggest me some options that would suit my

complexion as well?

AE

Well, dark shades of brown would suit you. Maybe

mocha brown, for example.

You

What about having some striking color options?

AE

In that case, you can also go for some bright red

stripes.

You

Are you sure red stripes would suit me?

AE

Yes, Im sure. Youll look great!

You

Alright. Lets get it done then.