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How To Use L Printer Service Tool Rev03

This document summarizes a printer service tool software. The software allows upgrading printer firmware, acquiring printer information, and is compatible with various Canon ImagePROGRAF printer models. It can be used locally via USB or network and has functions for obtaining device status, updating firmware, and viewing acquisition histories. The interface provides menus to select devices, view status, manage firmware updates, and access log files of information retrieval.

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422 views15 pages

How To Use L Printer Service Tool Rev03

This document summarizes a printer service tool software. The software allows upgrading printer firmware, acquiring printer information, and is compatible with various Canon ImagePROGRAF printer models. It can be used locally via USB or network and has functions for obtaining device status, updating firmware, and viewing acquisition histories. The interface provides menus to select devices, view status, manage firmware updates, and access log files of information retrieval.

Uploaded by

GrzegorzKociszewski
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 15

(Rev.

03)
L Printer Service Tool (Ver. 1.40)
1. Purpose
This is the software for servicing aiming at the operaiton at Servicing Dept. of each sales region.
In Version1.40, the following function has been realized:
1) Upgrading function of printer firmware
2) Acquisition function of Printer Information (Status Print/Service Print)
2. Applicable printers
Canon ImagePROGRAF W8400Pg
Canon ImagePROGRAF W6400Pg
Canon ImagePROGRAF W8400Dye
Canon ImagePROGRAF W6400Dye
ImagePROGRAF iPF500/510/LP17
ImagePROGRAF iPF5000/5100
ImagePROGRAF iPF600/610/6100/6200/6000S/605/LP24
ImagePROGRAF iPF700/710/720
ImagePROGRAF iPF9000/8000/8100/9000S/8000S/9010S/8010S/9110/8110
ImagePROGRAF iPF810/820
ImagePROGRAF iPF650/655/750/755
W2200
W2200S
BIJ1350D LIPS/1350 LIPS/1350D PCL/1350 PCL
BIJ2350 LIPS/BIJ2350 PCL
BIJ1300/BIJ2300

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3. Operation conditions
3-1. Hardware environment
Host computer
CPU

Recommended CPU of OS or greater


Windows2000: Pentium133MHz (Compatible) or greater
WindowsXP: 300MHz (Pentium/Celeron, AMD K6/Athlon/Duron,
compatible) or greater
WindowsVista: 1GHz or greater

Memory

Recommended memory of OS or greater

Screen size

800 x 600 or greater

Color

256 colors or greater

Capacity of a disk

Approx. 2.5MB

necessary for installaiton


Local infterface

USB
IEEE1394

Network interface
3-2. Software environment
OS

Network protocol
3-3.Connection configulations
Local printer
Network printer*

10 Bsase-T / 100 Base-TX

Windows 2000 Professional Edition + Service Pack 4


Windows XP Professional Edition + Service Pack 1 / Service Pack 2
Microsoft WindowsVista Service Pack 2
TCP/IP

USB and IEEE1394


Network extension board (NB-15FB)

*The printer and the host computer should be connected with a cross cable directly. The printer
connected via Server PC (shared printer) is not supported.
4.Support language
J (Japanese) / E (English)

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5. How to install
Double-click the setup.exe shown below, and install the Service Tool following the Setup Wizard.
When installing, log in using the authorization of administrator.

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6.Explanation of function
6-1.Basic configulation of screen
Transit to each menu using the main menu button.

Pull-down menu
Main menu button

Contents by menu

Message area

Progress

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6-2. [Information] screen


Acquire printer information from [Information] screen.
Acquire information printed on PRINT INF (Service Mode) and Status Print (Normal mode).
*Even when the printer is not started up by Service Mode, it is possible to acquire PRINT INF.
6-2-1.Preparation of printer side
Make the printer online or offline. (It is not possible to acquire information in Sleep Mode.)
6-2-2.How to operate
1) Press the [Information] button.
2) Press the [Refresh] button.
3) Select the applicable printer which is to acquire information from the printer list.
4) Press the applicable button, [Display Service Print] or [Display Status Print].

1
2
4

4
3

5) The User Information setting dialog is opened, and arbitrary information (such as printer serial no.)
is asked to input.
6) Press the [OK] button to display [Service Print] or [Status Print].

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Open the acquired information from the application specified in Open with of [Setup]
dialog. At the same time, data is stored in the folder specified in the log control directory.

6-2-3.Explanation of printer list items

Items
Printer Name
Status
Product Name
Firmware version
Port
Location
Administrator

Contents
Display information acquired from the printer.
Status information acquired from the printer.
Online/Offline/Printing/Error/Unknown
Display information acquired from the printer.
Display information acquired from the printer.
Display connection information with the printer.
USB/CNW1394/xxx.xxx.xxx.xxx (IP address)
Display information acquired from the printer.
Display information acquired from the printer.

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6-3. [Firmware] screen


Download the firmware.
6-3-1. Preparation of printer side
Make the printer in either of the following status:
a) Firmware download mode (Power on while pressing [Information] + [OK] + [Stop] keys.)
b) Online status after normal start up or start up in the Service Mode
6-3-2. How to operate
1) Press the [Firmware] button.
2) Press the [Refresh] button.
3) Select the applicable printer which is to download from the printer list.
4) Press the [Specify Firmware] button to download.
5) Specify the file of the firmware to be downloaded.
6) When specifying the folder, the applicable firmware in the folder is retrieved and [Update Ver.]
column has been updated as shown in (6).
7) When specifying the file, the selected file is displayed as shown in (7).
8) Press the [Transfer Firmware] button to start downloading.
*After firmware is transferred, rewriting the firmware and restarting is performed on the printer
side automatically.

7
2

8
3
6

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6-3-3. Firmware forced download mode


It is possible to transfer the arbitrary file regardless of the printer status.
When the [Transfer Firmware] button is shown in red, it means the firmware is in the Force Transfer Mode.
Note) When transferring the incorrect file, as it may destroy the printer firmware, please take extra care when
using this mode.

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6-4. [Files] screen


Display the printer information acquired in [Information] screen and control its history.
6-4-1. How to use
1) Press the [Files] button.
2) Select the log file which is desired to be displayed.
3) Press the [Display] button to display the log file.

1
3
2

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6-4-2. Control function

Items
[Display] button
[Input User Information] button
by Date/by Month/by Year
switching box

Contents
Display the selected log file.
Input the user information.
Set the reference when displaying the log list on
a page basis

Date/month/year shifting button

Shift the reference date by date/month/year to be displayed


.
It is also possible to input manually.
Shift the pages to be displayed.

Page shifting button

File Lock

Type
User Information

Date
Printer Name
Product Name
Location
Administrator

Switch Editable/Not editable from the following menu:


Pull-down>File>Set File Editiable
Pull-down>File>Set File Locked
Service: Display PRINT INF of Service Mode
Status: Display the Status Print of normal mode
Display information input from Input User Information
dialog. If it is not input, [unset] is displayed and it
is possible to input from the [Input User Information] button.
Time when completing to acquire information
Display information acquired from the printer.
Display information acquired from the printer.
Display information acquired from the printer.
Display information acquired from the printer.

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6-5. Other function


6-5-1. Message saving dialog
In the message saving dialog, the history of messages which is displayed in the message area is saved.
Max. of 2000 messages are saved in the text form and it is deleted in the order of old ones.

6-5-2.Specify Search Range dialog


Set search criteria when searching the printer.

Items
Printer Search Range

Specify IP Address to Search


Check box

Local
Network
All
Effective only when [All] or
[Network] is selected at
Printer Search Range

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USB/IEEE1394
TCP/IP
Local and Network

6-5-3. [About] dialog

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6-5-4. Addition of printers


1. Select [Add Printers] from the menu.

2. Press the [Add] button.

3. Input the Product Name and press the [OK] key.


Input of Firmware Identification has been made unnecessary.

Model
imagePROGRAF iPF700
imagePROGRAF iPF9000

Product Name
iPF700
iPF9000

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Firmware Identification
iPF700
iPF9000

4. When the printer is added, it is displayed on the Printers List.

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6-6. Menu list


Service(S) View (D) Information (I) Firmware(F) Files (L) Help (H)
Service (S)

View (D)
Information (I)
Firmware (F)

Files (L)

Help (H)

Information (I)
Firmware(F)
Files (L)
Save Message (S)
Add Printers (P)
Setup (E)
Close (X)
Refresh (U)
Specify Search Range
Display Service Print (S)
Display Status Print (T)
Transfer Firmware (D)
Specify Firmware (C)
Force Transfer Mode (O)
Display (P)
Input User Information (I)
by Date (D)
by Month (M)
by Year (Y)
Previous Year (R)/ Previous Month (R)/ Previous Date (R)
Next Year (X)/Next Month (X)/Next Date (X)
First Page (F)
Previous Page (V)
Next Page (T)
Last Page (A)
Set File Locked (L)
Set File Editable
Delete File (E)
About (A)

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