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performance
user experience
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We built SAP Screen Personas to address your needs
Simplify my screens
Streamline my business processes
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Personalize my screens by role
Make data entry
faster and easier
Reduce the training requirements for my users Help me run my business better
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SAP Screen Personas improves user productivity
Productivity
Adoption
Training Time
Clicks
More Simple
Screen Elements
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Modernize SAP without disruption
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Elevator Pitch
SAP Screen Personas allows companies to improve
user productivity through personalization of their SAP ERP screens. By providing the right information to the right users in the right context, they can get more done in less time with greater accuracy. With more intuitive SAP screens, organizations can enhance user satisfaction, minimize training time, and spend less money on screen modifications.
2014 SAP AG or an SAP affiliate company. All rights reserved.
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Customer Success Stories
University empowers maintenance workers
Customer Need
Simplify SAP usage for maintenance workers, reduce
training needs
Project Results
Deployed dashboard that provides 1-click access to
all day-to-day functions Automated tasks to simplify processes 2014 SAP AG or an SAP affiliate company. All rights reserved.
Public
University empowers maintenance workers
2014 SAP AG or an SAP affiliate company. All rights reserved.
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Entertainment technology company cuts clicks by 83%
Customer Need Reduce data entry time for common transactions
Project Results Reduced steps to create equipment from 30 to 5
2014 SAP AG or an SAP affiliate company. All rights reserved.
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Entertainment technology company cuts clicks by 83%
2014 SAP AG or an SAP affiliate company. All rights reserved.
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Defense company goes live in one month with Personas
Customer Need Simple IT help desk without custom programming
Project Results Started and finished Personas project in 1 month Delighted 1000 users with simple, intuitive screens 2014 SAP AG or an SAP affiliate company. All rights reserved.
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Defense company goes live in one month with Personas
2014 SAP AG or an SAP affiliate company. All rights reserved.
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Semiconductor company streamlines access to HR info
Customer Need Reduce time to access employee data in HR system
Project Results
Consolidated information from 17 locations to 1 screen
Reduced time to see complete employee record from 3 minutes to 6 seconds 2014 SAP AG or an SAP affiliate company. All rights reserved.
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Semiconductor company streamlines access to HR info
2014 SAP AG or an SAP affiliate company. All rights reserved.
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Mining company simplifies IT help desk
Customer Need Reduce the number of screens, keystrokes to complete common IT transactions
Project Results
1-click access to day-to-day functions
Automated many tasks, allowing employees to work more efficiently 2014 SAP AG or an SAP affiliate company. All rights reserved.
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Mining company simplifies IT help desk
2014 SAP AG or an SAP affiliate company. All rights reserved.
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Medical technology company simplifies quotation process
Customer Need
Sales team wanted to spend more time selling and
less time in SAP
Project Results Streamline the quotation process from 8 screens to 2
2014 SAP AG or an SAP affiliate company. All rights reserved.
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Implementing Personas
Personas is part of a broader UX improvement process
Automate Where Appropriate Build Screens Using Personas Analyze Data Requirements Simplify Processes Identify Processes
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The right team ensures a successful Personas project
Business Process Expert 2014 SAP AG or an SAP affiliate company. All rights reserved.
Personas Expert
Design Expert Public
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Help your employees do their jobs better
Improve user productivity
50-200%
User productivity
2014 SAP AG or an SAP affiliate company. All rights reserved.
Number of users % time spent on data entry Per user annual salary Improvement range: 50-200% Public
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Make your people feel smarter
Decrease training costs
40-60%
Training Cost
2014 SAP AG or an SAP affiliate company. All rights reserved.
Number of users % trained annually Training cost per user Improvement range: 40-60% Public
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Less rework makes everyone happier
Increase Data Quality
10-30%
Data Quality
2014 SAP AG or an SAP affiliate company. All rights reserved.
Number of data entry errors annually
Average cost to correct each error Improvement range: 10-30%
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Product Architecture
SAP Screen Personas 2.0 Architecture Diagram
SAP Screen Personas relies on four components:
1. SAP NetWeaver ABAP basis 2. Kernel / ITS 3. Personas add-on (installs on server) 4. Personas application (runs in browser) 2014 SAP AG or an SAP affiliate company. All rights reserved.
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SAP Screen Personas components and what they do
Component Name
What It Does
SAP NetWeaver BASIS
The basis layer contains the ABAP components
that are part of every SAP NetWeaver ABAP installation. This is the foundation for all SAP ERP applications.
Typical Service Pack Release Frequency Approximately 3x per year
Typical Patch (SAP
Note) Frequency
Latest Version
As needed, approximately 3-10 per month. You only need updates that address your issues
Basis 700 - SP24
or 701 - SP09 or 702 - SP07
SAP kernel (Internet Transaction Server (ITS))
The kernel component disp+work contains a key
component for Personas, the Internet Transaction Server. The ITS provides the standard SAP screen definitions for each transaction accessible for browsers. This is the same component that provides the screens for the SAP WebGUI.
Approximately 2x per Weekly patches,
year generally for security issues, but may also contain updates to support Personas
SAP Screen Personas addon
SAP Screen Personas client
The Personas add-on stores the user-created (or
IT-created) changes for each flavor. It sends the screen to the browser as an XML file, which the Silverlight application renders. This is a Silverlight application that runs in a browser.
Approximately 4x per As needed,
year approximately biweekly
2014 SAP AG or an SAP affiliate company. All rights reserved.
Part of SAP Screen
Personas add-on update cycle
Part of SAP Screen
Personas add-on update cycle
Plus several Personas-relevant notes* Kernel 7.21, Patch Level 228 or 7.40 patch level 65 or 7.41 patch level 31 Personas 2.0 Service Pack 2 Plus relevant notes* Automatically updated from Personas add-on when user connects to Personas. Requires Silverlight 5 plug-in for browser Public
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Summary
Personas delivers productivity through personalization
Works on SAP GUI (Dynpro Screens) (Windows or Mac desktop, Win 8 tablet)
Requires SAP Business Suite (ECC 6) Kernel 7.21 or higher
Not For Web Dynpro applications, CRM, SRM, iPad, iPhone, Android
2014 SAP AG or an SAP affiliate company. All rights reserved.
