Using Terminal Server

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Proficy* HMI/SCADA - iFIX

USING TERMINAL SERVER

Version 5.5
January 2012

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Table of Contents
About This Guide .............................................................................................................................. 1
Reference Documents .................................................................................................................. 1
Introduction to Terminal Services ..................................................................................................... 3
Using iClientTS ............................................................................................................................. 4
Understanding the iFIX Terminal Server Environment ................................................................. 5
File System Support ................................................................................................................. 7
Where to Find More Terminal Server Information ........................................................................ 7
Getting Started.................................................................................................................................. 9
iFIX Terminal Server Limitations .................................................................................................. 9
Scalability ................................................................................................................................ 10
Software Requirements .............................................................................................................. 10
Licensing Requirements ............................................................................................................. 10
Hardware Key Licensing Considerations ............................................................................... 12
Setting up Windows Server 2003 for Terminal Services ............................................................ 12
Enabling Windows Server 2003 Terminal Services ............................................................... 12
Enabling Terminal Server Licensing in Windows Server 2003 ..............................................13
Activating a License Server in Windows Server 2003 Through the Internet ..........................14
Setting Up Windows Server 2008 for Terminal Services ...........................................................14
Enabling Windows Server 2008 Terminal Services ............................................................... 15
Enabling Terminal Server Licensing in Windows Server 2008 ..............................................15
Activating a License Server in Windows Server 2008 Through the Internet ..........................16
Configuring Terminal Server Users to Use Remote Desktop Protocol ......................................16
Using iFIX Terminal Server Clients with FIX32 and Pre-iFIX 3.5 SCADA Nodes ......................17
Setting IP Addresses for Each Client ..................................................................................... 17
Editing a User's SCU File ....................................................................................................... 19
Installing and Configuring iFIX with Windows Terminal Server ......................................................21

iii

Using Terminal Server

Before You Begin with iFIX on Your Terminal Server ................................................................ 21


Overview of the Terminal Server Setup Steps ........................................................................... 21
Step 1: Determining User Types and Directories ....................................................................... 22
Planning User Types .............................................................................................................. 22
Planning SCU Directories for iFIX .......................................................................................... 23
Planning Shared Directories ................................................................................................... 24
Understanding Project Directory Paths .................................................................................. 25
Step 2: Installing iFIX .................................................................................................................. 25
Installing iFIX over an Uninstall .............................................................................................. 26
Running iFIX as a Service on the Terminal Server ................................................................ 26
Step 3: Installing the Virtual Keyboard on Terminal Server and Clients ....................................26
Step 4: Configuring the SCU ...................................................................................................... 27
Defining Project Directory Paths ............................................................................................. 27
Notes on Project Paths ........................................................................................................... 29
Disabling SCADA Support for Client SCUs ............................................................................ 30
Defining iFIX Global Security Paths ....................................................................................... 31
Upgrading SCU Files from a Previous iFIX Release .............................................................. 31
Configuring User Accounts to Use a Unique Set of Schedules .............................................32
Step 5: Creating Startup Profiles ................................................................................................ 32
Configuring the Options for the Startup Profile Manager .......................................................33
Configuring the Default Profile ................................................................................................ 33
Adding Startup Profiles ........................................................................................................... 35
More on Startup Profiles ......................................................................................................... 36
TIP: Creating User Defined Desktop Shortcuts to Start iFIX ......................................................36
TIP: Using the Application Validator to Take a Snapshot of Your Project Folders ....................37
EXAMPLE: Configuring Terminal Server with iFIX Running As a Service .................................38
iFIX WorkSpace Toolbars and Terminal Server ......................................................................... 42
Historical Collect and Terminal Server ....................................................................................... 43

iv

Table Of Contents

Securing the Terminal Server Environment ............................................................................... 43


Installing and Configuring Terminal Server Clients ........................................................................ 45
Configuring a Remote Desktop Connection to Connect to a Terminal Server ...........................45
Configuring Screen Savers for Windows Server 2003 and Windows Server 2008 ...................47
Logging on to a Remote Terminal Server Using Internet Explorer ............................................48
Optimizing iFIX Terminal Server ..................................................................................................... 51
Optimizing iFIX ........................................................................................................................... 51
Using Screen Regions ............................................................................................................ 51
Using Deadband Values ......................................................................................................... 52
Using Refresh Rates............................................................................................................... 52
Designing in 256 Colors with RDP 5.0 ................................................................................... 52
Disabling Picture Caching ...................................................................................................... 53
Using Bitmaps ......................................................................................................................... 53
Using Traditional Clients ......................................................................................................... 53
Disabling Smooth Scrolling ..................................................................................................... 53
Using Auto Scale .................................................................................................................... 53
Optimizing the Terminal Server Machine ................................................................................... 54
Modifying the Encryption Rate ................................................................................................ 54
Disabling Client Wallpaper ..................................................................................................... 54
Deleting Temporary Folders ................................................................................................... 55
Disabling Active Desktop ........................................................................................................ 55
Third-party Thin Client Software and Hardware ......................................................................... 55
Citrix Presentation Server ....................................................................................................... 55
Automation Control Products (ACP) ThinManager ................................................................ 56
Optimizing New iFIX Pictures for Use with Terminal Service Capable Devices ........................56
Troubleshooting Your iFIX Terminal Server Environment .............................................................. 57
Isolating Your iFIX Terminal Server Problem ............................................................................. 57
Troubleshooting Specific Terminal Server Problems ............................................................. 58

Using Terminal Server

Troubleshooting Known Terminal Server Problems ................................................................... 59


Frequently Asked Questions on Using iFIX with Terminal Server .................................................61

vi

About This Guide


Using Terminal Server is intended for system integrators, IT administrators, and process control
engineers responsible for setting up and optimizing an iFIX Terminal Server environment.
This help assumes familiarity with Microsoft Windows Server 2003, Microsoft Windows
Server 2008, Microsoft Windows Licensing, Microsoft Windows Terminal Services and/or
Citrix technologies including licensing, and your network environment.

Reference Documents
For more information on iFIX, the System Configuration Utility (SCU), iFIX Security, and the iFIX
Environment, refer to the following:

Optimizing Your iFIX System

Mastering iFIX

Configuring Security Features

Setting up the Environment

For more information on installing and configuring Microsoft Terminal Services, refer to the Microsoft
Terminal Server online documentation and the Microsoft Windows Server 2003 or Microsoft Windows
Server 2008 Help. To access the Microsoft Windows Help, position your cursor over any empty space
on the Windows desktop and press F1.

Introduction to Terminal Services


Terminal Services for Microsoft Windows Server 2003 and Microsoft Windows Server 2008 allow
you to centrally manage and execute iFIX. The Terminal Server environment is a thin-client
architecture where all application processing occurs centrally on the Server.
By installing a small piece of thin-client software from Microsoft or connecting through an Internet
Explorer 5.5 (or higher) browser, thin clients are able to initiate and run individual instances of iFIX on
the Server. Only graphic, keyboard, and mouse instructions are sent back and forth between the client
and the Server, minimizing network traffic.
Using Terminal Services with iFIX provides:
Ease of maintenance You can install one copy of iFIX onto the Server, allowing multiple users
to run clients from the Server. Upgrades and SIMs only need to be installed on the Server.
Shared pictures Each user accesses the same set of pictures. When one picture is changed, all
users get the changes.
Remote access Using the Terminal Services Advanced Client (TSAC) or Remote Desktop
Protocol (RDP), clients can connect to the iFIX Terminal Server and access iFIX through
Internet Explorer 5.5 or higher.
Built-in RDP in Windows XP, Windows Vista, Windows Server 2003, and Windows Server
2008 Clients from Windows XP, Windows Vista, Windows Server 2003, and Windows
Server 2008 can connect to the iFIX Terminal Server using Remote Desktop Protocol
(RDP) and access iFIX through Internet Explorer 5.5 or higher.
Security Data between the iFIX Terminal Server and the client session is encrypted. There is
also additional security between the client machines and the iFIX Terminal Server.
Lightweight client machines The iFIX Terminal Server locally processes the software that the
clients execute. Clients connecting to the Server do not need the processing power usually
required to run iFIX. This allows clients running platforms from Windows 95 to Windows
Server 2008 to execute iFIX through Terminal Server.
Specialized environments Terminal Services allows you to tightly control user accounts. For
example, you can configure a user account to start and execute a single program (iFIX).
iFIX automatically starts at log in, and the user does not have access to the Windows
desktop. When the user exits iFIX, he logs out of the Terminal Server account.
Handheld environments Terminal Services gives you the ability to use wireless handhelds to
display iFIX screens.
Controlled access to files Using the Windows file protection, you can limit the directories users
are allowed to access and modify. File protection also allows you to create safe and separate
environments for developing and testing new pictures.

Using Terminal Server

Using iClientTS
iClientTS provides a multi-session version of iFIX client software (iClient) that runs on a Terminal
Server enabled machine. The multi-session environment allows multiple thin clients to log on to the
Server and initiate individual sessions of iFIX. iFIX is not installed on the individual client machines,
only on the Terminal Server. The user's experience is nearly identical to running iFIX on their local
node. From the client, it is not obvious that a user is in a Terminal Server session. Virtually all iFIX
client functions work including scripts, trending, alarms, and security. iClientTS also allows you to
remotely support iFIX from any computer on your network or anywhere in the world.
The following table compares iClient and iClientTS features.

Comparison of iClient and iClientTS


Feature

Standard iClient

iClientTS

Requires software on client

Yes

No

iFIX compatibility
(Pictures/Schedules)

100%

100%

Picture navigation

Yes

Yes

Tag Group support

Yes

Yes

Write Access/Alarm ACK

Yes

Yes

Historical charts and


Historical datalinks

Yes

Yes

VBA scripting

Yes

Yes

ActiveX support

Yes

Yes

Development/run time
support

Yes

Yes

Color support

Unlimited

Unlimited for Windows Server 2003


with RDP 5.1 Client, or Windows
Server 2008 with RDP 6.0 Client
For more information about additional
color support, refer to the Designing in
256 Colors with RDP 5.0 section.

Introduction to Terminal Services

Comparison of iClient and iClientTS


Feature

Standard iClient

iClientTS

Runs in browser

No

Yes (IE)

Security

iFIX, Windows Server


2003, Windows
Server 2008

iFIX, Windows Server 2003, Windows


Server 2008

iFIX Environment
protection

Yes

No

Runs applications requiring


services in Windows

Yes

Yes (if iFIX is configured to run as a


service)

Server platforms supported

Yes

Yes

Number of clients talking to


a SCADA node

Each client = 1
connection

Each client = 1 connection

iFIX SCADA

Yes

Yes

Proficy Change
Management

Yes

Not supported

Understanding the iFIX Terminal Server Environment


iFIX Terminal Server allows multiple clients to run individual instances of iFIX from one Server. A
sample iFIX Terminal Server environment, illustrated in the following figure, includes a Server, one or
more iFIX SCADA nodes, and multiple clients.

Using Terminal Server

Sample 1: iFIX Terminal Server Environment


Thin clients access the Terminal Server through Microsoft Remote Desktop Protocol (RDP) or Citrix
Independent Computing Architecture (ICA) protocol. Each thin client accesses applications on the
Server by connecting to the Terminal Server machine either through an RDP client or ICA. No iFIX
software is installed or runs on the thin client machine.
A separate session of iFIX runs on the Terminal Server for each thin client. This allows very thin
clients with minimal client-side resources to execute an individual instance of iFIX. The user's
experience is nearly identical to running iFIX on their local machine. If you have clients and SCADAs
in your iFIX Terminal Server environment, you can access and manage any of the SCADAs from a
thin client. For example, from a thin client machine, you can build graphics, add tags, and change
setpoints on a networked SCADA.
Another sample iFIX Terminal Server environment, illustrated in the following figure, includes a
Terminal Server that runs the iFIX SCADA server as a service on the same computer, and includes
multiple Terminal Server clients.

Introduction to Terminal Services

Sample 2: iFIX Terminal Server Environment


For more information on the Terminal Server environment, refer to the Terminal Services
Configuration Overview section of the Microsoft Windows operating system Help.

File System Support


Windows provides three types of file systems for disk partitioning: NTFS, FAT, and FAT32. It is
recommended that you use NTFS with iFIX Terminal Server.
NTFS provides greater file-level security for users in a multi-session environment. For more
information on file systems and configuring file system security, refer to the Choosing a File System
section of the Microsoft Windows operating system Help.
IMPORTANT: Be aware that you can configure directory level security in NTFS and the Windows
operating system. Use caution when doing so. Any enhancement to security that you make at the folder
or directory level is not managed within iFIX. You must manage these security settings outside of iFIX.

Where to Find More Terminal Server Information


For the most up to date Terminal Server information for Windows Server 2003 or Windows Server
2008, visit Microsoft's web site:
http://technet.microsoft.com/en-us/windowsserver/bb310558.aspx

Getting Started
Before installing iFIX on a Windows Server 2003 or a Windows Server 2008 computer, you must
enable and set up the Windows Terminal Server. However, before you get started you should be aware
of the iFIX Terminal Server limitations and software and licensing requirements. You should also
spend some time planning a sound network and security strategy, and user and machine naming
conventions.
This chapter describes the information that you need to know before installing and running iFIX with
Terminal Server. It includes the following topics:

iFIX Terminal Server Limitations

Software Requirements

Licensing Requirements

Setting up Windows Server 2003 for Terminal Services

Setting Up Windows Server 2008 for Terminal Services

Configuring Terminal Server Users to Use Remote Desktop Protocol

Using iFIX Terminal Server Clients with FIX 32 and Pre-iFIX 3.5 SCADA Nodes

iFIX Terminal Server Limitations


The following is a list of iFIX Terminal Server limitations and assumptions:

The Terminal Server computer must have Windows Server 2003 or Windows Server 2008
installed.

iFIX does not support running a Terminal Server on Windows Vista. However, Windows
Vista users can connect to a Terminal Server node running Windows Server 2003, or
Windows 2008 with RDP 6.0.

Proficy Change Management is not supported from a Terminal Server client session.

Running iFIX on Windows NT 4.0 Terminal Server Edition or Windows 2000 is not
supported.

Remote Desktop Protocol (RDP) 5.0 in Windows Server 2003 Terminal Services imposes a
limit of 256 colors. For more information on color support, refer to Designing in 256 Colors
with RDP 5.0.

Terminal Server does not solve the iFIX limitation of 200 iClients connecting to a single
SCADA node.

Running FIX32 and iFIX on the same computer is not supported within Terminal Server.
However, you can run iFIX with the FIX Desktop option on the Terminal Server.

Although Windows allows machine names of up to 15 characters, iFIX node names are
limited to eight characters.

NETBIOS is not supported for connecting View (Terminal Server computer) to SCADA.

Using Terminal Server

Depending on your settings, some keyboard shortcuts (such as Ctrl+ALT+DEL) may be


disabled or remapped.

Alarm printing at the client side is not supported.

User accounts must be created and accessed after installing iFIX.

The iFIX Sample System is not supported on the Terminal Server, when running iFIX as a
service.

When using iFIX with Terminal Services and all clients share the same iFIX folders, toolbars
can be configured separately on each client. Refer to the iFIX WorkSpace Toolbars and
Terminal Server section for more details.

Scalability
The number of clients allowed per Server varies according to the Server's processing power and
memory. iClientTS performance depends on the design of the application. If you use good
optimization techniques and avoid unnecessary animations when developing your application, you
should be able to run more clients with better performance per Server.
The Microsoft Performance Monitor can help you to determine the optimal number of iClientTS
sessions your Server can handle. For more information on optimizing your iClientTS performance,
refer to the Optimizing iFIX Terminal Server chapter.
TIP: Be aware that if your SCADA Server runs as a service on your Terminal Server, your processor
speed and optimization routines become even more important. Be sure to read the Optimizing iFIX
Terminal Server section.

Software Requirements
iFIX Terminal Server requires iFIX and the following operating system:

Windows Server 2003, Standard or Enterprise Edition, or

Windows Server 2008, Standard or Enterprise Edition

NOTE: It is highly recommended that you install the latest Service Pack and Windows Updates.

Licensing Requirements
It is recommended that you install your Terminal Server on a computer that is not a domain controller.
Make sure that you back up the terminal server licenses regularly, so as not to lose data.
For the most up to date Terminal Server license information on Windows Server 2003, visit
Microsoft's web site:
http://www.microsoft.com/windowsserver2003/howtobuy/licensing/ts2003.mspx
For the most up to date Terminal Server license information on Windows Server 2008, visit
Microsoft's web site:
http://www.microsoft.com/windowsserver2008/en/us/licensing-terminal.aspx

10

Getting Started

iFIX Terminal Server Clients for Windows Server 2003 or Windows Server 2008
When a Windows Server 2003 or Windows Server 2008 client connects to the Terminal Server with
External Connector Licensing disabled, the license from the client is used. The first time that you
connect to the Server, that license is activated.
External Connector Licensing was formerly known as Internet Connector Licensing. External
Connector Licensing is not supported with iFIX. By default, External Connector Licensing is disabled
on the Terminal Server.
If you are running a non-Windows Server 2003 or Windows Server 2008 client computer, you need to
purchase Windows Terminal Services Client Access Licenses (TSCALs) from Microsoft. When you
first set up the iFIX Terminal Server, you have a 120 day temporary license to run a maximum of 10
client machines from the Server. The first 10 Windows 9x and NT client machines that connect to the
Server will reserve the licenses.
NOTE: Terminal Services Client Access Licenses (TSCALs) are counted per device and are not
concurrent.
WARNING: Once you activate a TSCAL, it is permanently associated with that machine. You cannot
reboot the machine to clear your license use. If you reformat the machine, you must contact Microsoft to
obtain a replacement license.
iClientTS Licensing and Keys
An iClientTS Hardware Key is required on the Terminal Server PC to enable iFIX to run in Terminal
Server mode. No hardware keys are required on the thin client machines.
If you purchased iClientTS, you are responsible for ensuring that your licenses are used correctly.
Using Terminal Server capability, you can limit the number of incoming client connections to the
number of iClientTS licenses that you have purchased. You can also use Terminal Server Security and
iFIX Security to limit the users who can initiate iClientTS sessions on the Terminal Server.
If you have iClientTS licenses that enable a mixed environment of Developer, Run Time, and ReadOnly users, your Hardware Key will be enabled for Developer use. To limit users to:
Run Time only Implement iFIX security and authorize only the ability to use the WorkSpace
Run-Time application.
Read-only Select a single security area and apply this security area to all tags. Configure iFIX
security so that read-only users are not authorized for this security area.
You can also limit your users to Read-Only capability by providing a user environment that does not
provide any opportunity to change values. For example, you could use Data Entry Type = None for all
data links when creating displays. Or when using Alarm Summaries, clear all of the items on the
Operator tab in the Alarm Summary Configuration dialog box.
If you have iClientTS licenses that enable a mixed environment of Run Time and Read-Only uses,
your Hardware Key will be enabled for Run Time use. To limit users to Read-Only, use the methods
described above.
For more information on setting up your licensing system and iFIX Security, refer to the Configuring
Security Features manual.

11

Using Terminal Server

Hardware Key Licensing Considerations


All hardware keys distributed to run iFIX contain software to enable licensing for Terminal Server
client computers. For example, if you purchase a ten-client license, software embedded in the key
enables ten concurrent client users, and prevents an eleventh client access to iFIX. When a client
disconnects from Terminal Server, the eleventh client can then access it.
NOTE: You still need enough TSCALs to license all the devices that will connect to the server. Be
aware that even though you may have the appropriate number of iClientTS licenses enabled, if
performance issues exist, you may not be able to connect.

Setting up Windows Server 2003 for Terminal Services


This section describes the configuration steps you need to enable and set up Microsoft Terminal
Server. These steps must be performed before you install the iFIX product. The Terminal Server
configuration steps in Windows Server 2003 include:

Enabling Windows Server 2003 Terminal Services

Enabling Terminal Server Licensing in Windows Server 2003

Activating a License Server in Windows Server 2003 Through the Internet

For more information about Terminal Server, refer to the Terminal Services section of the Windows
Server 2003 Help.

Enabling Windows Server 2003 Terminal Services


It is recommended that you use the Control Panel's Add or Remove Programs dialog box to enable
Terminal Services. When you enable Terminal Services in this manner, you are prompted to select Full
or Relaxed Security. Otherwise, if you use the Configure Your Server Wizard, you are not prompted,
and the security is set to Full, by default.
On Windows Server 2003, iFIX needs to use Terminal Services with Relaxed Security so that clients
can load the correct SCU to start iFIX.
The steps that follow explain how to enable Terminal Services on a Windows Server 2003 computer,
with Relaxed security.
To enable Terminal Services on a Windows Server 2003 computer:

12

1.

Click the Start button and point to the Control Panel, and then click Add or Remove
Programs. The Add or Remove Programs dialog box appears.

2.

Click Add/Remove Windows components. The Windows Components Wizard opens.

3.

Select the Terminal Services check box. A warning message appears explaining Internet
Explorer Enhanced Security Configuration.

4.

Click Yes to continue.

5.

Click Next. The Terminal Server installation and licensing information appears in the next
screen of the wizard.

6.

Click Next to continue. The wizard requests that you set the default security permissions for

Getting Started

application compatibility.
7.

Select the Relaxed Security option and click Next. A status bar appears in the wizard showing
the progress of the component configuration. When complete, the wizard displays a final
screen.

8.

Click Finish to close the Windows Components Wizard. A dialog box appears requesting that
you restart your computer.

9.

Click Yes to restart your computer.

If for some reason you did not use the Control Panel's Add or Remove Programs dialog box to enable
Terminal Services, you can use the steps below to change the security setting to Relaxed.
To change the security setting to Relaxed:
NOTE: You must be in Terminal Server mode to make these changes. Otherwise, you cannot
open the Permission Compatibility setting.
1.

From the Control Panel, open the Administrative Tools folder, then the Terminal Service
Configuration item. The Terminal Services Configuration window appears.

2.

Select the Server Settings folder.

3.

Double-click the Permission Compatibility item.

4.

Change the setting to Relaxed Security, and click OK.

Enabling Terminal Server Licensing in Windows Server 2003


Windows Server 2003 provides the Terminal Services Licensing administrative tool to enable you to
activate license servers, install key packs, and track client license use. You must be a Windows
Administrator on the computer to enable Terminal Server licenses. For more information on Terminal
Server licensing, refer to the Managing Terminal Services section of the Windows Server 2003 Help.
To enable Terminal Server Licensing:
1.

Click the Start button and point to the Control Panel, and then click Add or Remove
Programs. The Add or Remove Programs dialog box appears.

2.

Click Add/Remove Windows components. The Windows Components Wizard opens.

3.

Select Terminal Server Licensing option in the Windows Components and click Next. The
Terminal Services Licensing Setup dialog box appears.

4.

If your network includes several domains, select Your Entire Enterprise.

5.

Otherwise, if your network includes Windows NT 4.0 domains, or if you want to maintain a
separate license server for each domain, select the Your Domain or Workgroup option.

6.

Enter or browse for a path in the Install License Server Database at this Location field.

7.

Click Next to continue. A message box appears requesting that you insert the Windows Server
2003 product CD-ROM.

8.

Insert the CD-ROM and enter the path to the disk.

9.

Click OK to continue. A status bar appears in the wizard displaying the progress of the license
install. When complete, a message appears in the wizard.

10. Click Finish.

13

Using Terminal Server

Activating a License Server in Windows Server 2003 Through the Internet


A license server stores all client licenses installed on a Terminal Server and provides a secure way of
tracking the licenses that have been issued to Terminal Server clients. You need to install the license
server, activate it through the Microsoft Clearinghouse, and install license key packs onto the license
server before issuing Terminal Server client licenses. For more information on the license server, refer
to the Client Services section of the Windows Server 2003 Help.
The following instructions allow you to activate the license server through the Internet. If you want to
activate your server through telephone, fax, or World Wide Web, refer to the Windows Server 2003
Help.
To activate the license server through the Internet:
1.

From Administrative Tools, open Terminal Services Licensing.

2.

Right-click the license server you want to activate in the console tree.

3.

Select Activate Server from the right-click menu. The Licensing wizard starts.

4.

For the Activation Method, select Automatic from the drop-down list and click next.

5.

Enter the required location information and click Next.


Microsoft sends you an e-mail containing your server activation PIN.

6.

From the Completing the Process dialog box, select one of the following:

Complete the process immediately.

Postpone until your PIN arrives.

Restart the activation process in the Completing the Process dialog box.

7.

Click Next.

8.

In the Activation PIN field, enter the Microsoft supplied PIN and click Next.

9.

Click Next to install client license key packs for your license server, or
Click Clear Install licenses Now, then click Finish to install key packs at a later time.

Setting Up Windows Server 2008 for Terminal Services


This section describes the configuration steps you need to enable and set up Microsoft Terminal
Server. These steps must be performed before you install the iFIX product. The Terminal Server
configuration steps in Windows Server 2008 include:

Enabling Windows Server 2008 Terminal Services

Enabling Terminal Server Licensing in Windows Server 2008

Activating a License Server in Windows Server 2008 Through the Internet

For more information about Terminal Server, refer to the Terminal Services section of the Windows
Server 2008 Help.

14

Getting Started

Enabling Windows Server 2008 Terminal Services


It is recommended that you use Server Manager to enable Terminal Services. You must be logged in as
an administrator to install Terminal Services.
The steps that follow explain how to enable Terminal Services on a Windows Server 2008 computer.
To enable Terminal Services on a Windows Server 2008 computer:
1.

Click the Start button and point to Administrative Tools, and then Server Manager.

2.

From the tree, select Roles, and then Add Roles.

3.

Select the Terminal Services check box, and then click Next.

4.

From Role Services list select the Terminal Server check box. A warning box appears.
NOTE: If you want to enable and allow Internet Explorer connections, select TS Web Access.

5.

Click Next to continue.

6.

Click Next. The Authentication Selection dialog box appears.

7.

Select the network level authentication to use and click Next. The Specify Licensing Mode
dialog box appears.

8.

Select the licensing mode to use and click Next. The Confirmation dialog box appears.

9.

Click Install. A dialog box appears requesting that you restart your computer.

10. Click Yes to restart your computer.


11. Click Start, the Administrative Tools, then Server Manager.

Enabling Terminal Server Licensing in Windows Server 2008


It is recommended that you use Server Manager to enable Terminal Services licensing. You must be a
Windows Administrator on the computer to enable Terminal Server licenses. For more information on
Terminal Server licensing, refer to the Managing Terminal Services section of the Windows Server
2008 Help.
To enable Terminal Server Licensing:
1.

Click the Start button, and then click Administrative Tools, and then click Server Manager.

2.

From the tree, select Roles.

3.

In the Terminal Services section, select Add Roles Services.

4.

Select TS Licensing and click Next.

5.

Choose the discovery scope for this license server.

6.

In the Location field, enter a location for the TS Licensing database, and click Next.

7.

Click Install to continue. A status bar appears in the wizard displaying the progress of the
license install. When complete, a message appears in the wizard.

8.

Click Close.

15

Using Terminal Server

Activating a License Server in Windows Server 2008 Through the Internet


A license server stores all client licenses installed on a Terminal Server and provides a secure way of
tracking the licenses that have been issued to Terminal Server clients. You need to install the license
server, activate it through the Microsoft Clearinghouse, and install license key packs onto the license
server before issuing Terminal Server client licenses. For more information on the license server, refer
to the Client Services section of the Windows Server 2008 Help.
The following instructions allow you to activate the license server through the Internet. If you want to
activate your server through telephone, fax, or World Wide Web, refer to the Windows Server 2008
Help.
To activate the license server through the Internet:
1.

Click Start, select Administrative Tools, then Terminal Services, and then click Terminal
Server Licensing Manager.

2.

Right-click the server you want to activate in the console tree and then click Activate Server.
The Activate Server wizard starts.

3.

On the Connection Method page, in the Connection method list, select Web Browser, and
then click next.

4.

On the License Server Activation page, click the hyperlink to connect to the Terminal Server
Licensing web site.
NOTE: If you are running Terminal Server Licensing Manager on a computer that does not
have Internet connectivity, note the address for the Terminal Server Licensing Web site, and
then connect to the Web site from a computer that has Internet connectivity.

5.

Under Select Option, click Activate a license server, and then click Next.

6.

In the Product ID boxes, enter your Product ID. Your Product ID is displayed on the License
Server Activation page of the Activate Server Wizard. Complete the name, company, and
country/region fields. Specify any other information that you want to provide, such as e-mail
and company address, and then click Next.

7.

Confirm your entries, and then click Next. Your license server ID is displayed.

8.

On the License Server Activation page in the Activate Server Wizard, enter the license server
ID that you received in the previous step, and then click Next. Your license server is
activated.

9.

On the Completing the Activate Server Wizard page, do one of the following:

To install Terminal Services client access licenses (TS CALs) onto your license
server, select the Start Install Licenses Wizard check box, click Next, and then
follow the instructions.

To install TS CALs later, clear the Start Install Licenses Wizard now check box, and
then click Finish.

Configuring Terminal Server Users to Use Remote Desktop


Protocol
After adding users to Windows, you must grant them access rights to terminal server. You can use the
Computer Management Console in the Administrative Tools menu to provide users with access to the

16

Getting Started

Terminal Server.
To grant access to users on Windows Server 2003 or Windows Server 2008 Terminal
Server:
1.

Click the Start button, select Programs, then Administrative Tools, and then click Computer
Management.

2.

Expand the Local Users and Groups options and from the System Tools tree, click the Users
folder.

3.

Double-click the user you want to enable to log on as a Terminal Server client in Windows.

4.

On the Terminal Services Profile tab, ensure that the Deny this user permission to log on to
Terminal Server is unchecked.

5.

On the Member Of tab, add the group Remote Desktop users.

6.

Click OK out of all dialogs.

CAUTION: The Windows Logon Locally User Right introduces a degree of risk to your Server. To
minimize the risk of unintentional or malicious modification to the Server, refer to the Security and
Policies topics in the Microsoft Windows Help.
If you configured a user to automatically start a specific iClientTS session, you must prevent that user
from starting a second terminal server session. Multiple sessions running the same node name or
running multiple node names on the same network can cause connection not established errors. Refer
to the Microsoft Knowledge Base Article Q 237282 Limiting a User's Concurrent Connections in
Windows 2003 for information on limiting concurrent users.

Using iFIX Terminal Server Clients with FIX32 and Pre-iFIX 3.5
SCADA Nodes
If you are upgrading from a previous iFIX release, take the following information into consideration:

Previously released iFIX clients, such as iFIX 3.0 and earlier (including FIX32), can take
advantage of IP enhancements in iFIX 3.5 and higher SCADAs, but you must provide a
unique node name for the client, along with the unique IP address.

The following sections describe how to perform these tasks:

Setting IP Addresses for Each Client

Editing a User's SCU File

Setting IP Addresses for Each Client


When connecting an iFIX 5.1 Terminal Server client to a iFIX 3.0 (or earlier iFIX version) or a FIX32
SCADA node, perform the following steps in this section to set IP addresses for each client on the
Terminal Server.
NOTE: Before you begin, check with your Network Administrator, so that you assign the correct IP
addresses.

17

Using Terminal Server

To set up IP addresses for each client in Windows XP:


1.

Right-click My Network Places and select Properties. The Network Connections dialog box
appears.

2.

Right-click Local Area Connection and select Properties. The Local Area Connection
Properties dialog box appears.

3.

On the General tab, click the Internet Protocol TCP/IP connection.

4.

Click Properties. The Internet Protocol (TCP/IP) Properties dialog box appears.

5.

Select to Use the Following IP Address.

6.

Enter the static IP address for the Terminal Server.

7.

Click Advanced. The Advanced TCP/IP Settings dialog box appears.

8.

In the IP Addresses area, click Add.

9.

Add an IP address for each client you want to connect.

10. Click OK to close the Advanced window.


11. Click OK to close the Internet Protocol (TCP/IP) window.
12. Click OK to close the Local Area Connection window.
To set up IP addresses for each client in Windows Vista:
1.

Right-click My Network and select Properties. The Network and Sharing Centre appears.

2.

In the Task list on the left, click Manage network connections.

3.

Right-click the Local Area Connection and select Properties. The Local Area Connection
Properties dialog box appears.

4.

On the Networking tab, click the Internet Protocol TCP/IP connection.

5.

Click Properties. The Internet Protocol (TCP/IP) Properties dialog box appears.

6.

Select to Use the Following IP Address.

7.

Enter the static IP address for the Terminal Server.

8.

Click Advanced. The Advanced TCP/IP Settings dialog box appears.

9.

In the IP Addresses area, click Add.

10. Add an IP address for each client you want to connect.


11. Click OK to close the Advanced window.
12. Click OK to close the Internet Protocol (TCP/IP) window.
13. Click OK to close the Local Area Connection window.
To set up IP addresses for each client on Windows 2003 Terminal Server:

18

1.

From the Control Panel, open Network Connections.

2.

Right-click Local Area Connection and then select Properties.

3.

On the General tab, select the Internet Protocol (TCP/IP) connection, and then click
Properties. The Internet Protocol (TCP/IP) Properties dialog box appears.

4.

Select Use the Following IP Address.

Getting Started

5.

Enter the static IP address, Subnet Mask and Default Gateway for the Terminal Server.

6.

Click Advanced. The Advanced TCP/IP Settings dialog box appears.

7.

In the IP Addresses area, click Add.

8.

Add an IP address for each client you want to connect.

9.

Click OK to close the Advanced dialog box.

10. Click OK to close the Internet Protocol (TCP/IP) dialog box.


11. Click OK to close the Local Area Connection dialog box..
To set up IP addresses for each client on Windows 2008 Terminal Server:
1.

From the Control Panel, open Network and Sharing Center.

2.

Under Task, select the Manage Network Connections link.

3.

Right-click Local Area Connection and then select Properties.

4.

On the Networking tab, select the Internet Protocol Version 4 (TCP/IPv4) connection, and
then click Properties. The Internet Protocol Version 4 (TCP/IPv4) Properties dialog box
appears.

5.

Select Use the Following IP Address.

6.

Enter the static IP address, Subnet Mask and Default Gateway for the Terminal Server.

7.

Click Advanced. The Advanced TCP/IP Settings dialog box appears.

8.

In the IP Addresses area, click Add.

9.

Add an IP address for each client you want to connect.

10. Click OK to close the Advanced dialog box.


11. Click OK to close the Internet Protocol (TCP/IP) dialog box.
12. Click OK to close the Local Area Connection dialog box.

Editing a User's SCU File


When using an iFIX 5.1 Terminal Server client to connect to an iFIX 3.0 (or earlier) or FIX 32
SCADA node, use the following steps to edit a user's SCU file to use a specific and unique IP address.
NOTE: The following procedure can be done on the Terminal Server console machine. The procedure
needs to be performed for each SCU configuration file that Terminal Server clients will use.
To edit the SCU file:
1.

From the File menu of the SCU, select Open to open the desired .scu file that the Terminal
Server client will use.

2.

From the Configure menu, open the Network Configuration dialog box.

3.

Verify that TCP/IP is selected under Network.

4.

Verify that the remote node name in the Remote Node Name edit field is correct.
If the name of the remote node to which this user's node will connect is not correct, enter it in
the Remote Node Name edit field and click Add.

19

Using Terminal Server

5.

Click the Advanced button to open the Advanced Network Configuration dialog box.
The SCU cautions you not to modify these values unless you are familiar with the system.
Click Yes to continue.

6.

Enable the path (IP address) under LAN Redundancy that this user will use and disable all
other paths.
NOTE: Do not select the Enable LAN Redundancy check box.
The IP addresses displayed in this list box are those that were set up previously by the
Terminal Server Administrator. Verify that only the user's assigned unique IP address is
enabled.

20

7.

When finished, click OK to close the Advanced Network Configuration dialog.

8.

Click OK to close the Network Configuration dialog.

9.

On the File menu, click Save to save the SCU file.

Installing and Configuring iFIX with


Windows Terminal Server
The following sections describe the steps you need to follow after enabling Terminal Services and its
licensing.
Before you install and configure iFIX, make sure you follow the steps outlined in the Before You
Begin with iFIX on Your Terminal Server section. For a description of the overview steps, refer to the
Overview of the Terminal Server Setup Steps section.
Refer to the Setting Up the Environment manual for more general details on iFIX setup information.

Before You Begin with iFIX on Your Terminal Server


TIP: Prior to installing any applications for use with Terminal Server clients, refer to the Microsoft
Terminal Server documentation regarding concept, configuration, and use of ROOTDRIVE. If you do
not follow the recommended steps for the correct Windows Terminal Server Configuration, your
applications may not function correctly.
Before you begin installing and configuring iFIX on a Terminal Server, it is recommended that you
complete the following Windows administrative tasks:

Run chkroot.cmd from the C:\Windows\Application Compatibility Script folder. This creates
the RootDrv2.cmd file.

In Notepad or another text editor, open the RootDrv2.cmd file from the
C:\Windows\Application Compatibility Script folder. At the end of the file, on the Set
RootDrive= line, add a driver letter. For example: Set RootDrive=W:. Then, save the
RootDrv2.cmd file. This creates the chkroot.key file.

Overview of the Terminal Server Setup Steps


Once you have set up your Terminal Server, perform the following steps described in the following
figure. Click a block in the diagram to jump to that section.

21

Using Terminal Server

Overview of iFIX Configuration for Terminal Services

Step 1: Determining User Types and Directories


This section describes actions you should consider when determining user types and directories for
your iFIX application. These actions include:

Planning User Types

Planning SCU Directories for iFIX

Planning Shared Directories

Understanding Project Directory Paths

Planning User Types


Before defining your user types, determine what types of users you need. Which of your users will:

22

Share the same preferences?

Be able to configure their own historical collection settings?

Work with recipes?

Develop pictures?

Have development rights?

Have run-time rights?

Installing and Configuring iFIX with Windows Terminal Server

Work with one or more iFIX projects?

Require additional directory permissions to be set outside of iFIX?

Anticipating the needs of your users allows you to successfully determine the configuration of your
user types. For each user type, you will then create a project. You define projects paths in the iFIX
System Configuration Utility (SCU). Each project can have multiple users. To define a profile for each
user, use the Startup Profile Manager.
Determine the User Types
Decide What Folders You Need To Share

Planning SCU Directories for iFIX


Planning the directory paths for specific SCUs to provide enhanced or unique functionality per user
type, thin client, or group, should be well planned. The design scheme for this type of implementation
is similar to implementing the same scenario in a traditional environment (non TS) where SCU paths
are using a mapped network drive on a file server. Careful planning is needed to prevent multiple users
from performing conflicting actions, such as downloading recipes or modifying database values.
Incorporating iFIX security to limit applications and area access in the Terminal Server environment is
highly recommended. For more information on setting security options in iFIX, refer to the
Configuring Security Features manual.
IMPORTANT: Be aware that if you configure directory level security in NTFS and the Windows
operating system, to something other than the default, use caution when doing so. Any enhancement to
security that you make at the folder or directory level is not managed within iFIX. You must manage
these security settings outside of iFIX.
For each new project, by default, iFIX creates the following directory structure, unless you specify that
the project use one or more shared folders instead:

Directory

Description

ALM

Stores the Alarm file and event log.


Share this directory. This allows events from different sessions to be logged to the
same .EVT files for simpler troubleshooting of iFIX under Terminal Server.
Do not allow more than one iFIX client to use Alarm File Services while sharing
the ALM directory.

APP

Share or do not share this directory depending on user types and rights.

HTR

Stores Historical collection preferences. If more than one client will collect
historical data, give each user a separate directory.

HTRDATA

Stores collected historical data. If clients view the same historical data charts, share
the directory.

23

Using Terminal Server

Directory

Description

LOCAL

Stores the user-specific files including Toolbars, User preferences, .INI files, and
the .SCU file. If your users are restricted to run mode, they can share the same
directories. If your users require special user preferences or configure rights, create
unique directories.

PDB

Stores the Database files. Schedules are also saved in this directory. If schedules are
shared by clients, share this directory.

PIC

Stores pictures (.GRF), dynamo sets (.FDS), Global color tables (.FTB), and other
files (.FXG). Generally, share this directory.

RCC
RCM

Stores recipe files. For run-time users, share the directories. Create unique
directories for developers or restricted nodes.

You can share directories outside the project, instead of creating each of these directories within the
same project path. For instance, you may want all projects to share the C:\Program
Files\Proficy\Proficy iFIX\PIC path, so that all users share the same pictures, but have different project
paths for the other folders. For instance, you may create projects for iFIX operators (C:\Program
Files\Proficy\Proficy iFIX\Operators) and supervisors (C:\Program Files\Proficy\Proficy
iFIX\Supervisors) that share the PIC path in C:\Program Files\Proficy\Proficy iFIX\PIC, but retain
separate folders for all other settings.

Planning Shared Directories


For each project, it is recommended that certain types of users only share specific directories. The
following table outlines these recommendations.

User Types and Directories to Share

24

Project

Project-Specific
(Unshared)
Directories

Shared Directories

Example
User Type

Run Time Only

LOCAL

PDB, PIC, APP, HTR,


HTRDATA, ALM, RCM, and
RCC

Operator

Run Time with


Historical
Collection

LOCAL, HTR

PDB, PIC, APP, HTRDATA,


ALM, RCM, and RCC

Supervisor

Installing and Configuring iFIX with Windows Terminal Server

User Types and Directories to Share


Project

Project-Specific
(Unshared)
Directories

Shared Directories

Example
User Type

Special
Alarming Run
Time

LOCAL, ALM

PDB, PIC, APP, HTR,


HTRDATA, RCM, and RCC

Supervisor

Development

LOCAL, PDB, PIC,


APP, HTR,
HTRDATA, ALM,
RCM, and RCC

None. Developers should have


all unique directories except for
NLS and the BASE path, which
should always be shared.

Developer

Refer to the Planning SCU Directories for iFIX section for descriptions of the different iFIX
directories.
Decide What Folders You Need To Share
Planning SCU Directories for iFIX

Understanding Project Directory Paths


If you are using iFIX Project Configuration with Terminal Services, make sure that the Base and
Language Paths are the same for each project. The locations of the project paths can differ, depending
upon the user type. However, the Base and Language Paths should be the same for each project.
For instance, if you leave the Base and Language set to the defaults, the Base is set to C:\Program
Files\Proficy\Proficy iFIX and the Language is set to C:\Program Files\Proficy\Proficy iFIX\NLS for
each project.

Step 2: Installing iFIX


To install iFIX:
1.

Log on to the Terminal Server as a member of the local machine's Admin group.

2.

Insert the iFIX installation DVD.

3.

Click Install iFIX in the iFIX installation program screen.

4.

When the product install prompts you to choose an install type, select Complete.

5.

Continue through the installation.

6.

Restart Windows.

25

Using Terminal Server

Installing iFIX over an Uninstall

If you used Uninstall to uninstall a previous version of iFIX, note that Uninstall does not delete all of
the shipped toolbar files. For example, Uninstall does not remove any files from the LOCAL
directories created for Terminal Server clients.
Only the files in the main LOCAL folder and the LOCAL folder under the SampleSystem directory are
deleted automatically.

Running iFIX as a Service on the Terminal Server


If you plan to run iFIX as a service on the Terminal Server computer, you need to configure the iFIX
SCADA Server to run as a service in the System Configuration Utility (SCU). To do this, shut down
iFIX, log in as an Adminstrator, and open the Local Startup Definition dialog box from the SCU's
Configure menu by clicking Local Startup. Select the Continue running after logoff check box. This
check is unavailable when iFIX is running. Restart iFIX to apply your changes. For more information
about configuring iFIX to run as a service, refer to the Running iFIX as a Service section.
IMPORTANT: Be aware that if your SCADA Server runs as a service on your Terminal Server, your
processor speed and optimization routines become even more important. Be sure to read the
Optimizing iFIX Terminal Server section.
If you want to configure other tasks, such as scheduler events (with the FixBackgroundServer.EXE), to
run as a service in the background, you need to configure these tasks in the SCU's Task Configuration
dialog box. For more information on task configuration, refer to the Configuring Startup Tasks section.
When iFIX starts as a service, these tasks will also start as services.
Additionally, when you run iFIX on the Terminal Server, you should Enable SCADA support in the
SCU. To do so, on the SCU's Configure menu, click SCADA to open the SCADA Configuration
dialog box. In the SCADA support area, select Enable. For more information, refer to the Enabling
SCADA Support section.
TIP: When iFIX runs as a service on the Terminal Server, for each SCU used by a Terminal Server
client, Disable SCADA support.

Step 3: Installing the Virtual Keyboard on Terminal Server and


Clients
iFIX provides a virtual keyboard that allows you to work in touch-screen environments or to use a
mouse to enter passwords and other data. Install the virtual keyboard on the Server to make it available
to each client licensed for iFIX.
To install the virtual keyboard:

26

1.

Double-click the LICENSE.EXE file in the Proficy iFIX directory on your Server. The IMG
License Manager dialog box appears.

2.

Click Install Service to install the virtual keyboard licenses.

3.

Click Administration Options & Help. The Terminal Server Administration Option dialog box

Installing and Configuring iFIX with Windows Terminal Server

opens.
4.

Click Copy Global Settings to All User Folders, then click Yes to confirm.

5.

Click OK to return to the IMG License Manager dialog box.

6.

Click Start Service to activate the virtual keyboard for all licensed clients.

Step 4: Configuring the SCU


The System Configuration Utility (SCU) is the tool that you use to configure the iFIX startup options
and default directories. For each user type, you create a separate SCU file with different startup options
and project paths. Multiple users can share the same SCU file (when communicating with iFIX 5.1
SCADAs). For instance, you may want to create a separate SCU file for Operators and another SCU
file for Supervisors. While user types are maintained as projects in the SCU, individual user profiles
are maintained in the Startup Profile Manager, as described in the Step 5: Creating Startup Profiles
section.
When configuring an SCU file for use with Terminal Server, follow the steps outlined in these
sections:

Defining Project Directory Paths

Disabling SCADA Support for Client SCUs

Defining iFIX Global Security Paths

Upgrading SCU Files from a Previous iFIX Release

Configuring User Accounts to Use a Unique Set of Schedules

Defining Project Directory Paths


After you finish planning user types and directories, you are ready to create projects that organize these
user types and directories. To create projects, you use the iFIX System Configuration Utility (SCU).
For each project there is a separate, unique SCU file.
IMPORTANT: The SCU file for each project must be saved into the Local folder for that project.
To access the SCU, in the iFIX WorkSpace system tree, double-click the System Configuration icon,
or click the Start button and point to Programs, Proficy HMI SCADA - iFIX, and then System
Configuration. You can also start the SCU directly from the iFIX Startup dialog box, also known as the
Launch application. Make sure you shut down iFIX before starting the SCU.
To create a project in the SCU:
1.

Start the SCU.

2.

On the Configure menu, click Paths. The Path Configuration dialog box appears.
IMPORTANT: The Base and Language Paths should be the same for each project. For
instance, if you leave the Base and Language set to the defaults, the Base is set to C:\Program
Files\Proficy\Proficy iFIX and the Language is set to C:\Program Files\Proficy\Proficy
iFIX\NLS for each project. Leave the Base and Language paths set to the default, and proceed
by editing the Project path fields.

27

Using Terminal Server

3.

In the Project field, enter a path for the project. For example, a valid path that you might enter
for a developer would be: C:\Program Files\Proficy\Proficy iFIX\Projects\Developer1.

4.

Click the Change Project button. A message box appears asking if you want to add the default
iFIX files to the new project.
IMPORTANT: The SCU will not copy the files from the existing directories to the new
directories.

5.

Click Yes. The project path information from the Project field is appended to the other project
path fields, such as Local, Database, Picture, Application, and so on.
For instance, if you enter C:\Program Files\Proficy\Proficy iFIX\Projects\Developer1 in the
Project field, the SCU automatically adds \Projects\Developer1 to the other project fields as
well. For instance the Local path in this dialog box would now read: C:\Program
Files\Proficy\Proficy iFIX\Projects\Developer1\Local. The Database path would read:
C:\Program Files\Proficy\Proficy iFIX\Projects\Developer1\PDB, and so on.
NOTE: While the paths displayed in the Path Configuration dialog box appear to be added at
this point, the actual folders for these paths have not been created yet. While you can view the
new paths from this dialog, you will not be able to view them from the Windows Explorer until
you complete the remaining steps in this section.

6.

If there are any paths that you want to change, such as to a shared directory, manually edit the
path fields.

7.

From the Path Configuration dialog box, click OK. A message box appears asking you to
create the folders for the configured paths.

8.

Click Create All. A message box may appear indicating you do not have a valid Alarm Area
Database file.

9.

Click Proceed to continue.


iFIX creates the paths for the project folders. You should be able to view the new folders in
Windows Explorer.
IMPORTANT: Be aware that iFIX generates these paths with the user permissions
required by the iFIX product. Use caution when changing the security permissions of these
folders outside of iFIX. If you do not have the permissions necessary for iFIX, iFIX will not
run.

10. On the File menu, click Save As. The Save File As dialog box appears.
11. Browse to the Project's Local folder. For instance, for Developer1 browse to the C:\Program
Files\Proficy\Proficy iFIX\Projects\Developer1\Local folder.
12. Enter a name for the SCU file.
Valid SCU file names can be up to eight characters long. SCU file names can include
alphanumeric characters, but must begin with a letter. Special characters, such as symbols and
punctuation marks, cannot be used.
For example for Developer1, you might enter Dev1.
13. Click Save. A message box appears asking you if this is the SCU file that you want to use
next time you restart iFIX.
14. Click No.
15. If you have a template folder with iFIX files that you want to copy into one or more project
folders, use the Windows Explorer to copy the files from the template folders into the new
project folders.

28

Installing and Configuring iFIX with Windows Terminal Server

16. Repeat steps 2-15 for each project.


Once you have created all the projects, you can go back later and edit all the other SCU settings for
each project that require changing. For more detailed information about configuring the rest of the
options for the SCU files, refer to the Configuring iFIX Using the SCU chapter in the Setting Up the
Environment manual.

Notes on Project Paths


If you are using iFIX Project Configuration with Terminal Services, make sure that the Base and
Language Paths are the same for each project. The locations of the project files can differ, depending
upon the user type. However, the Base and Language Paths should be the same for each project. For
instance, if you leave the Base and Language set to the defaults, the Base is set to C:\Program
Files\Proficy\Proficy iFIX and the Language is set to C:\Program Files\Proficy\Proficy iFIX\NLS for
each project.
To access the Base and Language path settings, click Start and point to Programs, Proficy HMI
SCADA - iFIX, and then System Configuration. To open the Path Configuration dialog box, on the
Configure menu, click Paths. The following figures shows an example of this dialog box, with the
Base and Language paths highlighted. You will notice that these paths are both set to the default in this
figure.

29

Using Terminal Server

Path Configuration Dialog Box in the SCU

Disabling SCADA Support for Client SCUs


For each SCU that you plan to use on a Terminal Server client, you should disable SCADA support.
To do this in iFIX, on the SCU's Configure menu, click SCADA to open the SCADA Configuration
dialog box. In the SCADA support area, select Disable.
NOTES:

30

When you run iFIX as a service on the Terminal Server, enable SCADA support on that node.

When you enable SCADA support, the local node becomes a SCADA server capable of
accessing your process hardware.

For more information on running iFIX as a service on the Terminal Server, refer to the
Running iFIX as a Service on the Terminal Server section.

Installing and Configuring iFIX with Windows Terminal Server

Defining iFIX Global Security Paths


When you enable the global security paths option in the Configuration dialog box (of the Security
Configuration application), all iFIX user sessions on a computer share the same security configuration.
If you use iFIX startup profiles created in the Startup Profile Manager, which is recommended, you
should enable this option. To enable global security paths, select the Use These Paths for All Startup
Profiles check box in the Configuration dialog box. The following figure shows an example of the
Configuration dialog box with the global security paths check box highlighted.

Configuration Dialog Box, Global Security Paths Enabled


If you do not enable global security paths, you will need to individually configure security within each
Terminal Services user session. For instance, previous to iFIX 3.5, you would need to configure an
SCU for each Terminal Server user. If you are upgrading from a release previous to iFIX 3.5, this may
be a consideration.

Upgrading SCU Files from a Previous iFIX Release


In the first iFIX release that included support for Terminal Services, iFIX 2.5, iFIX required that you
generate a complete application environment for each remote user. For example, if there are 50 iFIX
users, there must be 50 sets of SCU files, with each SCU file unique to that specific user. With the
Startup Profile Manager, all user profiles are stored in a master list, making it easy to maintain and
modify profiles for use with Terminal Services.
If you are upgrading from an iFIX release previous to iFIX 3.5, your existing SCU startup
configurations from these previous iFIX releases run unchanged. If you later choose to create new
startup profiles, as described in the Step 5: Creating Startup Profiles section, the Startup Profile
Manager includes an option that allows the new profile settings to override the pre-existing
configurations. For more information on the override setting, refer to the Configuring the Options for
the Startup Profile Manager section in the Setting Up the Environment manual.
The use of a default profile will help you in migrating from the multiple SCU files to the easier
configuration in the Startup Profile Manager. For more information, refer to the Configuring the
Default Profile section.
After upgrading, you will need to update the iFIX default files in each of your projects.

31

Using Terminal Server

To upgrade the iFIX default files:


NOTE: This procedure must be performed for every project.
1.

Start the SCU.

2.

On the Configure menu, click Paths. The Path Configuration dialog box appears.

3.

Click Change Project. A message box appears asking if you want to generate the default iFIX
files to the project.

4.

Click Yes, and then OK.

Configuring User Accounts to Use a Unique Set of Schedules


If you share the SCU Database (PDB) path among user accounts, all user accounts share the same set
of schedules.
To configure user accounts to use a unique set of schedules:
1.

Create a unique folder for each schedule grouping you want to use. This folder will be used as
the PDB path for users of these schedules.
The schedule groupings can be unique for each user or grouped by any other logical scenario.

2.

Copy the appropriate .EVS files to the directories specified, or:


a.

Configure the SCU with the PDB path pointing to the folder you want.

b.

Start the Client.

c.

Create the .EVS files.

Configuring user accounts to use a unique set of schedules provides flexibility in a Terminal Server
environment where all schedules do not need to be available to every user session.
If you use separate schedules per user account or groups of user accounts, and these user accounts or
groups of user accounts have any of the same SCADA nodes in the remote nodes list, it creates an
environment in which several separate events could fire in response to a single action. You must
ensure that none of the events will conflict. Therefore, if you use schedules for direct process control,
quality control, or safety-related actions, consider moving this functionality out of the schedules into
PLC logic or the process database.

Step 5: Creating Startup Profiles


With the Startup Profile Manager you create iFIX user profiles. Each profile associates a Windows
user name with a specific iFIX Project Configuration. The iFIX Project Configuration includes:

SCU path and file name that you want the specified Windows user to use when starting iFIX.

Node name that you want the specified Windows user to use when starting iFIX.

Restrictions on whether the user can modify the Nodename or SCU fields in the iFIX Startup
dialog box (Launch.exe), or use the iFIX Sample System.

iFIX must be running in order to use the Startup Profile Manager application to create startup profiles.
To access the Startup Profile Manager, double-click the Startup Profile Manager icon in the system

32

Installing and Configuring iFIX with Windows Terminal Server

tree in the Proficy iFIX WorkSpace. The Startup Profile Manager can also be accessed from the Start
menu by pointing to Programs, Proficy HMI SCADA - iFIX, Tools, and then Startup Profile Manager.
When working with the Startup Profile Manager be sure to perform the following tasks:

Configuring the Options for the Startup Profile Manager

Configuring the Default Profile

Adding Startup Profiles

Configuring the Options for the Startup Profile Manager


Before you begin working with the Startup Profile Manager, you should configure the options that you
want the Startup Profile Manager to use. To do this, use the Options dialog box in the Startup Profile
Manager.
To change the options for the Startup Profile Manager:
1.

On the Settings menu, click Options. The Options dialog box appears.

2.

Select the Startup Profiles defined in this application override iFIX Startup command line
parameters check box, if you want the profiles created in this application to override the ones
used when you start iFIX from the command line.
IMPORTANT: For the override to work, the user must be defined in the Startup Profile
Manager, or if the user is not defined, the default profile must be enabled. This override only
applies to the /n, /s, and /l command line options.

3.

Enter a string for the default iFIX node name prefix to use if the first 8 characters of the
Windows user name cannot be used to generate a valid iFIX node name.
The Windows user name is an invalid iFIX node name, for instance, when the name starts
with a number. Valid node names can be up to eight characters long. Node names can include
alphanumeric characters, but must begin with a letter. Special characters, such as symbols and
punctuation marks, cannot be used.
For each startup profile using the default iFIX node name, a number is also added to the end
of the default node name, starting with the number 1. For example, if you enter NODE as the
prefix, the default iFIX node names used are: NODE1, NODE2, NODE3, and so on. Each
default user who starts iFIX receives a different node name.
NOTE: When you use the Nodename Prefix field, you cannot use the iFIX automatic login
feature unless you generate automatic login configurations for each of the possible node
names for the defined prefix. For example: Node1, Node2, Node3, and so on. Since you will
not know the name of the user logging in under that node name (since the name is generated
at iFIX startup), you should also associate the auto logins with a guest or limited-access
account. For more information on automatic login, refer to the iFIX Automatic Login section.

4.

Click OK.

Configuring the Default Profile


After configuring the application options for the Startup Profile Manager, you should define a default
profile, if your iFIX configuration requires it. For instance, when using Terminal Services with the
Startup Profile Manager, you will most likely want to configure a default profile so that a separate

33

Using Terminal Server

profile does not need to be created for every user.


If a user attempts to start iFIX and a profile does not exist for that user yet, iFIX starts with the default
profile information.
To configure the SCU and iFIX Startup options for the default profile, use the Default Startup Profile
dialog box, as shown in the following figure.

Default Startup Profile Dialog Box


To define the default profile:

34

1.

On the Settings menu, click Default Startup Profile. The Default Startup Profile dialog box
appears.

2.

Select Enable Default SCU.

3.

Enter or select the default SCU and iFIX startup options that you want to apply to all iFIX
users without a startup profile.

4.

If you want to run iFIX as a service on the Terminal Server computer, select the Default
Service Startup Parameter option. Enter the Node name and SCU file for the iFIX service.
When iFIX runs as a service, it will always use these settings.

Installing and Configuring iFIX with Windows Terminal Server

5.

Click OK.

NOTE: If you select the Enable Default SCU option, make sure you also enable the global security
paths (Use These Paths for All Startup Profiles) option in the Configuration dialog box in the Security
Configuration application.

Adding Startup Profiles


The following steps describe how to add a startup profile.
To add a startup profile:
1.

Click the Add button, or double-click any empty column. The Add Startup Profile dialog box
appears, as shown in the following figure.

Add Startup Profile Dialog Box

35

Using Terminal Server

2.

Select a domain from the drop-down list.

3.

Optionally, click the List Domain Members button to view a list of users that you can pick
from.
NOTE: Depending on the size of your domain and speed of your network, this action could
take a few moments or several minutes.

4.

Select a Windows user from the list, or enter one manually in the Windows User field. You do
not have to be connected to the domain if you enter the name manually. This user must be a
member of Remote Desktop User group, if you want start iFIX using a Terminal Server.

5.

Accept the default iFIX Node Name, or enter another one.


NOTE: If you manually entered a Windows user name, you must also manually enter an iFIX
node name. The default name is not used in this case.

6.

Enter the location and name of the iFIX SCU file that you want to associate with this user. For
example, you might enter C:\Program Files\Proficy\Proficy iFIX\LOCAL\FIX.SCU. If a
default iFIX SCU name is supplied, you can use it or enter another one.
Optionally, you can browse for an SCU file, by clicking the Browse (...) button.

7.

8.

Select the options that you want to make available for the specified user from the iFIX Startup
dialog box.

If you select the Allow User to Run Sample System check box, the specified
Windows user can start the sample system.

Similarly, if you select the Allow User to Modify Nodename and SCU check box,
these fields are available for editing when the specified user attempts to start iFIX.

If you clear both the Allow User to Run Sample System and the Allow User to
Modify Nodename and SCU check boxes, the iFIX Startup dialog box does not
appear for the specified user.

Click Add Profile.

More on Startup Profiles


iFIX does not use a startup profile until the specified user attempts to start iFIX from the iFIX Startup
dialog box or from the iFIX Startup command line (from a desktop shortcut or the Run dialog box, for
example). If no iFIX startup profile exists for the user and you do not define any settings in the Default
User Profile dialog box or provide command line settings to the iFIX Startup application, when you
restart iFIX, it displays the information from the last time iFIX was run.
For more detailed information on the Startup Profile Manager, refer to the to Using the Startup Profile
Manager section in the Setting up the Environment manual.

TIP: Creating User Defined Desktop Shortcuts to Start iFIX


Use the iFIX Startup dialog box to create desktop shortcuts to start iFIX.
To create a desktop with the settings currently specified in the iFIX Startup dialog
box:
1.

36

Start iFIX. The iFIX Startup dialog box appears.

Installing and Configuring iFIX with Windows Terminal Server

2.

Click the Desktop Shortcut icon. The following figure highlights the Desktop Shortcut button
on the iFIX Startup dialog box.

iFIX Startup Dialog Box, with Desktop Shortcut Button Highlighted


NOTE: If iFIX is running as a service on the Terminal Server the Sample System icon will
appear unavailable. This is because the Sample System cannot be run on a Terminal Server,
while iFIX is running as a service.
The Desktop Shortcut dialog box appears.
3.

Enter a shortcut name.

4.

Click OK.

A shortcut is created for the currently logged in Windows user.

TIP: Using the Application Validator to Take a Snapshot of Your


Project Folders
Once you configure your iFIX projects for use with Terminal Server, you can create a baseline of the
files and folders associated with your projects using the Application Validator. At a later time, you can
then monitor which files and folders changed since you last created the baseline.

37

Using Terminal Server

For instance, if you ever run into problems with your iFIX configuration and want to go back to an
original configuration, you can use the Application Validator to determine which files were changed or
added, and then you can manually rollback to that configuration.
To access the Application Validator, double-click Application Validator icon in the system tree in the
Proficy iFIX WorkSpace. You can also access the application by locating and running the
AppValidator.exe file in the Proficy iFIX folder, which is the folder where you installed iFIX.
For detailed steps on how to create a baseline, refer to the General Overview of the Steps for Using the
Application Validator section in the Mastering iFIX manual.
For more general information on the Application Validator, including the command line options, refer
to the Validating an Application section in the Mastering iFIX manual.

EXAMPLE: Configuring Terminal Server with iFIX Running As a


Service
The following steps explain how to configure iFIX to run as a service on the Terminal Server. These
steps assume you have already installed your Windows Terminal Server software as described in the
Getting Started section, as well as iFIX, as described in the Installing iFIX section. These steps also
assume that you have not enabled iFIX security yet.
To start, we create a separate SCU to run iFIX as a service, named SERVICE. We then create two
more SCU users on the Terminal Server:

A default user, named GUEST, with limited security privileges. The path to this user's iFIX
project is C:\ProjectA. When iFIX starts with this SCU, the Proficy iFIX Startup dialog box
does not appear.

An administrative user, named PAUL, with full rights. The path to this user's iFIX project is
C:\ProjectB. When iFIX starts with this SCU, the Proficy iFIX Startup dialog box does
appear.

Both these users have iFIX networking enabled and can log in from thin clients. The
FIXBackgroundServer.exe runs as a service on the server, so that you can later add scheduled events.
The steps below are outlined in the order that you want to perform them.
To build the service SCU on Terminal Server:
1.

Shut down iFIX.

2.

Ensure that you are logged in as an Administrator.

3.

On the Start menu, point to Programs, Proficy HMI SCADA - iFIX, and then System
Configuration. The System Configuration Utility (SCU) window appears.

4.

From the SCU's Local Startup Definition dialog box, select the Continue Running After
Logoff check box. For steps, refer to the Running iFIX as a Service section.
NOTE: This setting is a system-wide setting, and will make changes to your registry. If iFIX
is running as a service, all SCUs should have this option enabled.

5.

38

From the SCU's SCADA Configuration dialog box, enable SCADA Support. For steps, refer
to the Enabling SCADA Support section.

Installing and Configuring iFIX with Windows Terminal Server

6.

From the SCU's Task Configuration dialog box:

Make sure that the WorkSpace.exe task starts in Normal mode.

Add the FixBackgroundServer.exe to the startup task list, in Background mode. This
starts the FixSchedulerService, allowing you to add scheduled events from the iFIX
Scheduler.

For information on how to use the Task Configuration dialog box, refer to the Configuring
Startup Tasks section.
7.

From the SCU's Network Configuration dialog box, enable TCP/IP networking. For more
information on networking configuration, refer to the Configuring Network Connections
section.

8.

From the SCU's File menu, click Save as. The Save File As dialog box appears.

9.

In the File name field, enter SERVICE.SCU and click Save. In the message box that appears,
click Yes to use this SCU when iFIX restarts.

10. Exit the SCU.


11. Start iFIX.
12. Run the Startup Profile Manager.
13. From the Startup Profile Manager's Default Startup Profile dialog box, configure the Default
Service SCU. For steps, refer to the Configuring the Default Profile section.
14. Save your changes and exit the Startup Profile Manager.
15. Start the Security Configuration utility. In the Configuration dialog dialog box, select the Use
These Paths for All Startup Profiles check box to enable global security paths. For steps, refer
to the Defining iFIX Global Security Paths section.
16. Save the Security Configuration and exit the program.
17. Shut down iFIX.
18. Restart iFIX to confirm it runs as a service.
To create the guest SCU:
1.

Shut down iFIX.

2.

Start the SCU.

3.

On the File menu, click New.

4.

From the SCU's Path Configuration dialog box:

5.

In the Project field, enter C:\ProjectA as the project.

Click Change Project. A message box appears, click Yes to continue.

Click OK, and another message box appears.

Click Create All.

In the message box that follows, click Proceed.

From the SCU's Local Startup Definition dialog box:

Change the local and logical node name to GUEST.

Select the Continue Running After Logoff check box.

39

Using Terminal Server

For more information on configuring iFIX to run as a service, refer to the Running iFIX as a
Service section.
6.

From the SCU's SCADA Configuration dialog box, disable SCADA Support.

7.

From the SCU's Task Configuration dialog box:

Make sure that the WorkSpace.exe task starts in Normal mode.

Add the FixBackgroundServer.exe to the startup task list, in Background mode.

For information on how to use the Task Configuration dialog box, refer to the Configuring
Startup Tasks section.
8.

From the SCU's Network Configuration dialog box:

Enable TCP/IP networking.

Add a remote SCADA node.

For more information on networking configuration, refer to the Configuring Network


Connections section.
9.

From the SCU's File menu, click Save as. The Save File As dialog box appears.

10. In the File name field, enter GUEST.SCU and click Save. In the message box that appears,
click No, so that the SERVICE SCU is used when iFIX restarts.
To create the administrative SCU:
1.

On the SCU's File menu, click New.

2.

From the SCU's Path Configuration dialog box:

3.

In the Project field, enter C:\ProjectB as the project.

Click Change Project. A message box appears, click Yes to continue.

Click OK and another message box appears.

Click Create All.

In the message box that follows, click Proceed.

From the SCU's Local Startup Definition dialog box:

Change the local and logical node name to PAUL.

Select the Continue Running After Logoff check box.

For more information on configuring iFIX to run as a service, refer to the Running iFIX as a
Service section.
4.

From the SCU's SCADA Configuration dialog box, disable SCADA Support.

5.

From the SCU's Task Configuration dialog box:

Make sure that the WorkSpace.exe task starts in Normal mode.

Add the FixBackgroundServer.exe to the startup task list, in Background mode.

For information on how to use the Task Configuration dialog box, refer to the Configuring
Startup Tasks section.

40

Installing and Configuring iFIX with Windows Terminal Server

6.

From the SCU's Network Configuration dialog box:

Enable TCP/IP networking.

Add a remote node.

For more information on networking configuration, refer to the Configuring Network


Connections section.
7.

From the SCU's File menu, click Save as. The Save File As dialog box appears.

8.

In the File name field, enter PAUL.SCU and click Save. In the message box that appears,
click No, so that the SERVICE SCU is used when iFIX restarts.

To create startup profiles for your users:


1.

Start iFIX.

2.

Run the Startup Profile Manager.

3.

To configure the GUEST user, from the Startup Profile Manager's Default Startup Profile
dialog box:

Configure the Default Client SCU area. In the Default SCU field, enter or browse to
C:\ProjectA\LOCAL\GUEST.scu.

Remove the check marks from the Allow User to Run the Sample System and the
Allow User to Modify Node Name and SCU check boxes.

Click Add Profile.

Click Close to exit the Add Startup Profile dialog box.

For steps, refer to the Configuring the Default Profile section.


4.

From the Startup Profile Manager's Options dialog box, select the top check box, Startup
Profiles defined in this application override iFIX Startup command line parameters, and click
OK. This enables the GUEST account as the default.

5.

To configure the PAUL user, from the Startup Profile Manager main screen:

Click Add.

Enter a Windows User name. For instance, say you enter PAULC as your Windows
User name.

In the iFIX Node Name field, enter PAUL.

In the SCU File Name field, enter or browse to C:\ProjectB\LOCAL\PAUL.SCU.

Select the Allow User to Modify Node Name and SCU check box.

Click Add Profile.

Click Close to exit the Add Startup Profile dialog box.

When the specified user name logs on, he will have more rights, as indicated by the enabled
check box.
TIP: You can restrict even more access by enabling iFIX security. For more information,
refer to the Understanding iFIX Security section.
6.

Save your changes and exit the Startup Profile Manager.

41

Using Terminal Server

7.

Restart iFIX.

To verify that the administrative account logs in with the PAUL startup profile:
1.

On the iClientTS, open the Remote Desktop Connection dialog box.

2.

In the Computer field, enter the computer name of the iFIX SCADA Server.

3.

Click Connect. A login dialog box appears.

4.

In the User name field, enter the user name from step 5 of the previous set of steps. For
example: PAULC.

5.

In the Password field, enter the Windows password.

6.

Click the iFIX icon to start iFIX.

7.

Verify that the Proficy iFIX Startup dialog box appears.

8.

Verify that the Node Name field is PAUL, and the SCU field is
C:\ProjectB\LOCAL\PAUL.SCU. This confirms that you are starting iFIX with the
administrative user, PAUL, as defined in the Startup Profile Manager.

9.

Start iFIX and verify the SCU starts.

To verify that other users log in with the GUEST startup profile:
1.

On the iClientTS, open the Remote Desktop Connection dialog box.

2.

In the Computer field, enter the computer name of the iFIX SCADA Server.

3.

Click Connect. A login dialog box appears.

4.

In the User name field, enter any other Windows user name.

5.

In the Password field, enter the Windows password for that user.

6.

Click the iFIX icon to start iFIX.

7.

Verify that the Proficy iFIX Startup dialog box does not appear. This happens because you are
using the settings defined for the default startup profile (the GUEST startup profile) in the
Startup Profile Manager.

TIP: If you want to secure this environment you just created, see Securing the Terminal Server
Environment for steps on how to specify the program that starts when the user logs on to the Terminal
Server (the Launch.exe for iFIX, for instance) and to restrict the Ctrl+Alt+Delete function.

iFIX WorkSpace Toolbars and Terminal Server


When using iFIX with Terminal Services and all clients share the same iFIX folders, toolbars can be
configured separately on each client. This is because each client has it's own file for toolbar
preferences, as well as temporary toolbar files stored in each client's temp folder.
Also, be aware that only one user at a time can import a toolbar into the iFIX WorkSpace when all
clients share the same iFIX folders. After you import a toolbar you also should close the WorkSpace,
so that the toolbar file is released, allowing other clients to import it. You then can immediately restart
the WorkSpace.
The iFIX WorkSpace toolbars can only be seen by those users that have rights for developing pictures.
Operators in a run-time environment do not see the toolbars.

42

Installing and Configuring iFIX with Windows Terminal Server

Historical Collect and Terminal Server


When using iFIX with Terminal Services all clients share the same iFIX folders. Since the HTRDATA
folder is shared, you cannot run more than one instance of Historical Collect (HTC) at the same time.
However, if each client has its own HTRDATA folder, then you can run multiple instances of HTC
(for Classic Historian).

Securing the Terminal Server Environment


Although iFIX Environment Protection is not supported on the iClientTS computer, you can still create
a secure environment that prevents operators from performing unauthorized actions, such as using the
Ctrl+Alt+Delete key combination to shut down the Terminal Server. You can configure this in
Windows, with user properties and group policies.
For instance, you can configure which Windows users have access to log in to from the thin client.
After logging in, you can restrict them from running anything other than the iFIX startup program. By
configuring iFIX startup tasks, in the SCU, you can control which tasks are available after startup.
You can even configure the rights available to the user when he is logged in. For instance, you can
disable the Ctrl+Alt+Delete feature. This prevents the user from shutting down the Terminal Server.
Instead, the user can only disconnect.
The steps below explain how to perform some of these tasks. Refer to the Windows online help for
more information.
To specify the program that starts when the user logs on to the Terminal Server:
1.

Log in to Windows as an administrator, if you have not already.

2.

Click the Start button, and point to Settings, Control Panel, Administrative Tools, and then
Computer Management. The Component Services Microsoft Management Console (MMC)
snap-in appears.

3.

In the System Tools folder, double-click the Local Users and Groups item.

4.

Double-click the Users folder.

5.

Right-click the user you want to configure and select Properties. The Properties dialog box
appears.

6.

Click the Environment tab.

7.

In the Starting Program area, select the Start the following program at logon check box.

8.

In the Program File Name field, enter the path to the iFIX Startup (Launch.exe) program. For
instance, if you installed iFIX to the default location, enter:
C:\Program Files\Proficy\Proficy iFIX\Launch.exe

9.

In the Start in field, enter the path of the iFIX product. . For instance, if you installed iFIX to
the default location, enter:
C:\Program Files\Proficy\Proficy iFIX

10. Click OK.


11. Repeat steps 5 to 10 for each user you want to configure.

43

Using Terminal Server

To disable the Ctrl+Alt+Delete function:


1.

Log in to Windows as an administrator, if you have not already.

2.

On the Start menu, point to Run. The Run dialog box appears.

3.

Enter gpedit.msc and then click OK. The Group Policy dialog box appears.

4.

In the Local Computer Policy folder, double-click User Configuration.

5.

In the User Configuration folder, double-click Administrative Templates, and then System.

6.

Select the Ctrl+Alt+Delete options.

7.

In the setting area, double-click the Remove Task Manager setting. The Remove Task
Manager Properties dialog box appears.

8.

Select the Enabled option and click OK.

9.

When you are finished, on the File menu, click Exit. This closes the Group Policy dialog box.

Be aware that you can use iFIX security to define the rights each user has in iFIX after logging in. For
instance, you can add further restrictions in iFIX by defining the application features available for the
user. For more information, refer to the Understanding iFIX Security section.
Additionally, be aware that any iClientTS starting on a Terminal Server (not a SCADA) does not
accept unsolicited incoming connections. A client/SCADA that cannot accept incoming connections is
called a non-listening client. This is a built-in network security feature. For more information on nonlistening clients and other built-in security features, refer to the Configuring Network Security section.

44

Installing and Configuring Terminal Server


Clients
For Windows 2000 Server and NT Clients, Microsoft provides two connection methods for use with
Terminal Server: Terminal Services and Terminal Services Advanced Client. The Full Client, TS
Terminal Services option requires you to install an executable logon program directly onto the client
machine to access iFIX from the Server. The ActiveX Control (OCX) version, TSAC Terminal
Services Advanced Client allows your clients to log onto the Server through an Internet Explorer 5.5
browser. You do not need to install any additional software beyond the client requirements.
For more information about the Terminal Service Full Client, refer to Microsoft's web site.
Microsoft provides the Remote Desktop Connection to configure and connect to a remote Terminal
Server. Optionally, you can use Internet Explorer, which uses an ActiveX Control, to connect to a
remote Terminal Server.
This chapter describes how to install and configure these connection methods. It includes the following
sections:

Configuring a Remote Desktop Connection to Connect to a Terminal Server

Configuring Screen Savers for Windows Server 2003 and Windows Server 2008

Logging on to a Remote Terminal Server Using Internet Explorer

Configuring a Remote Desktop Connection to Connect to a


Terminal Server
You can configure and connect a client to connect to the Terminal Server using the Remote Desktop
Communication dialog box.
To connect a client to Terminal Server in Windows:
1.

For Windows Server 2008, Windows Vista, or Windows XP, click Start and point to
Programs, then Accessories, and then click Remote Desktop Communication.
For Windows Server 2003, click Start and point to Programs, then Accessories, then
Communication, and click Remote Desktop Communication.
The Remote Desktop Communication dialog box appears.

2.

In the Computer field, enter or browse for your Terminal Server machine name or IP address.
To configure optional parameters for your remote desktop connection, go to Step 3.
Otherwise, go to Step 14.

3.

Click the Options button. The tabs for each of the options appear in the dialog box, as shown
in the following figure.

45

Using Terminal Server

Remote Desktop Connection Dialog Box with Tabs Displayed


4.

In the Computer field, enter or browse for your Terminal Server machine name or IP address.

5.

In the User Name field, enter a valid Remote Desktop user existing on the Terminal server
machine, using the format <TS machine name>\<user>, for example,
MyTSmachine\operator1 or 169.127.123.89\operator1.

6.

Click the Display tab.

7.

Leave the default remote desktop size, but change the color setting to the lowest color setting
that the pictures were designed to use. By using the least amount of colors, you reduce the
load on the network and enhance performance.

8.

Click the Local Resources tab.

9.

Select the options that your application requires.


For instance, you probably want to enable Printer sharing by selecting the Printer check box
under the Local Device Settings. The other options you will probably set to the defaults,
though you are not restricted to do so.

10. Click the Programs tab.


11. If you want to start a program when the designated user starts a Terminal Server session,
select the check box and enter the name and path, along with the folder that you want the
program to start in if it is different from the application path.
12. Click the Experience tab.

46

Installing and Configuring Terminal Server Clients

13. Select the performance options that your client requires. It is recommended that you clear all
check boxes except Bitmap Caching and Reconnect if connection is dropped.

Remote Desktop Connection Dialog Box, Experience Tab with Recommended Settings
14. Click Connect to connect to the remote Terminal Server.

Configuring Screen Savers for Windows Server 2003 and


Windows Server 2008
By default, Windows Server 2003 and Windows Server 2008 do not allow configured screen savers to
run for Terminal Server client sessions. If you want to enable screen savers on client sessions, you
must enable the Screen saver executable name policy for your group. For more on this policy, refer to
the Microsoft web site:
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/gp/130.asp
IMPORTANT: Make sure that you set up the iFIX screen saver from the Display Properties dialog
box (accessed from the Display option in the Control Panel) before setting up the group policy. The
screen saver settings on the Screensaver tab of the Display Properties is disabled after applying the
policy.

47

Using Terminal Server

To edit the group policy:


1.

Type gpedit.msc at the command prompt and press ENTER. This opens the Group Policy snapin.

2.

Open the User Configuration, Administrative Templates, Control Panel, then Display item in
the tree.

3.

Click Setup.

4.

Set the following fields:

Screen Saver: Enabled

Screen Saver Executable Name: iFixScreensaver.scr

Screen Saver Timeout: your desired timeout

Logging on to a Remote Terminal Server Using Internet Explorer


If TS Web Access is enabled on your Terminal Server you can use Internet Explorer's Microsoft
Terminal Services Client Control (ActiveX control) on remote machines to open terminal server client
sessions.
If the Microsoft Terminal Services Client Control is not installed and enabled, the first time you try to
connect from a remote Terminal Server client machine, you will be prompted to do so. When
attempting to connect through IIS and the Terminal Server Advance Client ActiveX control, if the
ActiveX Client Control is not found on the client computer, or if an older version of the control is
found, it will be installed at this time.
NOTES:

Multiple users cannot log on using the same account.

If you configured the user account with the application startup command, iFIX starts
automatically. If you did not configure the user account to auto launch, use the Launch icon
to start iFIX. Do not use the iFIX Startup icon.

TIPS:

When the Web Connect or Terminal Server Web Access screen opens, you can create a
shortcut to this page by making it a Favorite in Internet Explorer. Adding it to your Favorites
list allows you to initiate future connections by clicking on the shortcut.

If the Full Screen option is not available at connect time due to security limitations or
settings, you can access it after connection by pressing Ctrl+Alt+Pause.

To connect to a Windows 2003 Terminal Server:


1.

Open Internet Explorer.

2.

Enter the URL, in the following format: http://<TSmachinename>/tsweb


For example, http://TSName/tsweb
NOTE: You can use either the machine name or the machine IP address when connecting to

48

Installing and Configuring Terminal Server Clients

the Terminal Server.


3.

If prompted to install, run, or enable the ActiveX control, do so now.


NOTE: You can also enable the Microsoft Terminal Services Client Control through Internet
Explorer's Manage Add-Ons from the Tool menu.

4.

Enter the IP address or the Terminal Server machine name in the Server field.

5.

Choose a screen size.

6.

Click connect. The Windows log on screen appears.

7.

If you have set up user accounts and passwords, enter them and click OK.

To connect to a Windows 2008 Terminal Server:


1.

Open Internet Explorer.

2.

Enter the URL, in the following format: http://<TSmachinename>/ts


For example, http://TSName/ts
NOTE: You can use either the machine name or the machine IP address when connecting to
the Terminal Server.

3.

If prompted to install, run, or enable the ActiveX control, do so now.


NOTE: You can also enable the Microsoft Terminal Services Client Control through Internet
Explorer's Manage Add-Ons from the Tool menu.

4.

Select the Remote Desktop tab, and in Connect To: field, enter the IP address or the Terminal
Server machine name.

5.

Choose a screen size.

6.

Click connect. The Windows log on screen appears.

7.

If you have set up user accounts and passwords, enter them, and click OK.

49

Optimizing iFIX Terminal Server


This chapter discusses some ways to improve your Terminal Server performance within iFIX and
Windows. It includes the following sections:

Optimizing iFIX

Optimizing the Terminal Server Machine

Third-party Thin Client Software and Hardware

Optimizing New iFIX Pictures for Use with Terminal Service Capable Devices

For more optimization ideas and tips, refer to the Optimizing Your iFIX System manual.

Optimizing iFIX
This section provides some optimization ideas and tips to enhance your iFIX Terminal Server
environment. It includes the following topics:

Using Screen Regions

Using Deadband Values

Using Refresh Rates

Designing in 256 Colors with RDP 5.0

Disabling Picture Caching

Using Bitmaps

Using Traditional Clients

Disabling Smooth Scrolling

Using Auto Scale

Using Screen Regions


You can optimize the speed at which your pictures update by using screen regions. The viewport is
divided into 30 screen regions (6 by 5) which determine how pictures are updated. By grouping
dynamically changing objects into screen regions, static objects are not unnecessarily redrawn each
time a picture is updated.
To view screen regions in the WorkSpace, in Ribbon View, on the View tab, in the Picture group, click
the Screen Regions checkbox or in Classic view, on the View menu, select Screen Regions. When this
feature is enabled, the screen region it occupies changes color each time you click an object in a
picture.
The size and location of the screen regions are based on the size of the window used to display the
picture. When you use screen regions in configuration mode, ensure the picture's window is the same
size as it will be in run mode. For example, if you are working on a picture that will be displayed full
screen in run mode, use the full screen option in configuration mode when viewing screen regions.

51

Using Terminal Server

Using Deadband Values


You may want to use deadband values to reduce the number of updates sent back and forth to the
Server. Deadband values, set in the iFIX Expression Editor, specify the maximum fluctuation you want
for the current connection before iFIX updates it. By entering a deadband value, you create a +/- dead
zone around the connection's current value. As long as the value is within this range, iFIX does not
update the value. However, once the value exceeds the maximum or minimum deadband, the value is
updated.

Using Refresh Rates


The Proficy iFIX WorkSpace provides a Refresh Rate Expert in the Expression Builder that determines
how often the data source connection updates, in seconds. Leaving the refresh rate at the default of
0.10000 causes the connection to refresh 10 times per second. If your application does not need the
connection to be refreshed this often, you can gain considerable performance by reducing the refresh
rate and the deadband.

Designing in 256 Colors with RDP 5.0


iFIX supports unlimited colors. However, Microsoft Remote Desktop Protocol 5.0 (RDP) only
supports 256 colors (8-bit), since it was designed to reduce the load on the network to enhance
performance.
If you are working on a computer with RDP 5.0, it is recommended that you set your display colors to
256 in the Display Properties dialog box while designing your Terminal Server pictures. If you need to
design in full colors, use only the top row of colors in the iFIX Color Selection dialog box.
Greater Color Support
RDP 5.1 and Windows Server 2003
If you are using Windows Server 2003 for your Terminal Server, and Windows Server 2003 with RDP
5.1 for your clients, you can set the color depth anywhere from the standard 256 colors (8-bit) to the
actual True Color (24-bit) setting.
The following table summarizes your color options with RDP 5.0 and 5.1, and Windows Server 2003.

Terminal Server Client

Terminal Server Windows Server 2003

RDP 5.0

256 colors

RDP 5.1, RDP 6.0

Millions of colors

Windows Server 2008


Windows Server 2008 works best with RDP 6.0. RDP 6.0 provides the highest level of color support,
allowing you to display millions of colors.

52

Optimizing iFIX Terminal Server

If you are using Windows Server 2008, with RDP 6.0, you can set your color depth anywhere from the
standard 256 colors (8-bit) to a 32-bit setting, which provides millions of colors.
On some Windows platforms, you can achieve greater color support with the use of Citrix
MetaFrame 1.8 Feature Release 1 and client hardware that supports the Feature Release 1. For more
information on Citrix MetaFrame 1.8 Feature Release 1, refer to the Citrix MetaFrame section or visit
www.citrix.com.

Disabling Picture Caching


By default, picture caching is enabled in iFIX. Although this does speed up picture performance, it can
also slow down processing on the Server. If you need to free up memory on the Server, disable picture
caching.

Using Bitmaps
You may want to limit your use of bitmaps. Bitmaps usually require more processing than other
graphical file formats. Compressed or vector graphics are easier to process and often have reduced
color depth, improving its display in 256 colors.
If you use bitmaps, avoid using moving bitmaps. Moving bitmaps require that the Server constantly
redraw the image, continuously taking up processing resources.

Using Traditional Clients


You may choose to run a mix of client types including traditional iClients on a FAT Client platform.
This may be the most efficient way to run an application that requires intensive Historical collection or
alarm ODBC functionality. The client/server design allows you to run these components from a
standard client node, conserving the Terminal server resources for the WorkSpace activities of each
iClientTS session.

Disabling Smooth Scrolling


You may want to disable smooth scrolling on Internet Explorer 5.5 to improve viewing on the thin
client.
To disable smooth scrolling:
1.

Open Internet Explorer and select Tools.

2.

Select Internet Options from the drop-down menu.

3.

Click the Advanced Tab.

4.

Clear the Smooth Scrolling check box from the Browsing options.

Using Auto Scale


Using Auto Scale in your pictures may significantly decrease Terminal Server performance and impact
the number of client sessions you can run under Terminal Server. To access the Auto Scale feature, in
Ribbon view, on the Home tab, in the WorkSpace group, click Settings, and select User Preferences or
in Classic view, on the WorkSpace menu, select User Preferences. The Disable Auto Scale Feature

53

Using Terminal Server

check box is located on the Picture Preferences tab. To enable the Auto Scaling, clear this check box.

Optimizing the Terminal Server Machine


This section provides some optimization ideas and tips to enhance your Terminal Server machine. It
includes the following topics:

Modifying the Encryption Rate

Disabling Client Wallpaper

Deleting Temporary Folders

Disabling Active Desktop

For more Terminal Server optimization ideas and tips, refer to the Client Services section of the
Windows Server 2003 Help.

Modifying the Encryption Rate


The lower your encryption rate, the better the RDP protocol performs.
To change the encryption rate:
1.

Open the Terminal Services Configuration Administrative Tool.

2.

Select the Connections folder in the Terminal Services Configuration tree.

3.

Right-click the RDP-TCP connection.

4.

Select Properties from the right-click menu. The RDP-TCP Properties dialog box appears.

5.

Click the General Tab.

6.

Modify the Encryption Level field.

Disabling Client Wallpaper


Displaying wallpaper on the client's desktop forces the screen to redraw and uses up Server resources.
To disable the wallpaper:

54

1.

Open the Terminal Services Configuration Administrative Tool.

2.

In the Terminal Services Configuration tree, select the Connections folder.

3.

Right-click the RDP-TCP connection.

4.

Select Properties from the right-click menu. The RDP-TCP Properties dialog box opens.

5.

Click the Environment Tab.

6.

Select the Disable wallpaper check box.

Optimizing iFIX Terminal Server

Deleting Temporary Folders


Deleting temporary folders on exit prevents the loss of disk space resources over time.
To delete temporary folders upon exiting:
1.

Open the Terminal Services Configuration Administrative Tool.

2.

In the Terminal Services Configuration tree, select the Server Settings folder.

3.

Double-click the Delete temporary folders on exit setting. The Delete Temporary Folders
dialog box opens.

4.

Select Yes and click OK.

Disabling Active Desktop


Active Desktop is a display option in Windows that gives your desktop the look and feel of a web
page. You can disable the Active Desktop feature to conserve server memory and CPU resources.
To disable Active Desktop:
1.

Open the Terminal Services Configuration Administrative Tool.

2.

In the Terminal Services Configuration tree, select the Server Settings folder.

3.

Double-click the Active Desktop setting. The Active Desktop dialog box opens.

4.

Select the Disable Active Desktop check box and click OK.

Third-party Thin Client Software and Hardware


While designing your Terminal Server environment, you can integrate a third-party client application
to enhance the performance and ease of management of your Terminal Server environment. Two
examples of third party applications that you can use are described in the following sections:

Citrix Presentation Server

Automation Control Products (ACP) ThinManager

Citrix Presentation Server


The Citrix Presentation Server is one application that you can use to enhance the performance and ease
of management of your Terminal Server environment.
NOTE: Citrix MetaFrame 1.8, Feature Release 1, provided extensive color support and Netscape
support. This support was merged into the Citrix Presentation Server product in 2004.
Citrix's Independent Computer Architecture (ICA) protocol allows both Microsoft and non-Microsoft
clients, including UNIX and Macintosh, to connect to a Terminal Server machine.
For more information on the Citrix Presentation Server product, visit www.citrix.com.

55

Using Terminal Server

Automation Control Products (ACP) ThinManager


ACP ThinManager provides At-A-Glance management of your Terminal Server Environment. The
ThinManager software runs on any computer networked in your environment and provides an easy-touse GUI that monitors your ACP Thin Client machines.
ThinManager allows you to manage clients from a single location. It visibly displays the on/off status
of each client and allows you to reboot clients and organize clients by group. It also includes Server
and fail-over support. ACP also provides ACP Hardware and Enabled Hardware for use with your
Terminal Server environment. For more information on ACP ThinManager and ACP Hardware, visit
www.acpthinclient.com.

Optimizing New iFIX Pictures for Use with Terminal Service


Capable Devices
The iFIX Create Picture Wizard includes new screen definitions for handheld Terminal Server capable
devices. Form factors include 240x320 and 320x240. Terminal Service users may find this option
especially helpful.
The following graphic shows the new configuration options as they appear in one of the screens in the
Create Picture wizard.

Choose Configuration Screen, Create Picture Wizard

56

Troubleshooting Your iFIX Terminal Server


Environment
To successfully troubleshoot your iFIX Terminal Server Environment, you first need to isolate the
source of your problem. Once you have isolated your problem area, refer to the Troubleshooting
Specific Terminal Server Problems table for more troubleshooting information.
This chapter provides the following topics to help you isolate and troubleshoot your iFIX Terminal
Server Environment:

Isolating Your iFIX Terminal Server Problem

Troubleshooting Specific Terminal Server Problems

Troubleshooting Known Terminal Server Problems

Isolating Your iFIX Terminal Server Problem


If you experience problems while running your iFIX Terminal Server Environment, create a new user
and follow the steps in the following table to isolate the problem.
If you are unable to complete one of the steps, try troubleshooting the corresponding problem area.
Refer to the Troubleshooting Specific Terminal Server Problems table for more information on
troubleshooting specific problem areas.

If you are unable to complete this step...

Troubleshoot this area...

1. Connect to the Terminal Server via a RDP client


session using a local Admin account.

Connection

2. Add an application to start up on logon in the


users properties:

Environment or Configuration

C:winnt\system32\notepad.exe
3. Run a unique iClientTS session using the
command line Change user install.

Terminal Server installation or


configuration.
Check the documentation on
ROOTDRIVE or refer to the Windows
Server 2003 Help.

4. Create a simple iFIX configuration: one picture,


one data link, one user.

SCU Configuration and Startup, File


Conflicts, or Configuration.

57

Using Terminal Server

Troubleshooting Specific Terminal Server Problems


Once you have isolated your problem area, use the information in the following table to begin
troubleshooting.

Troubleshooting Specific Terminal Server Problems


For this problem
area....

Verify...

Performance

Have you optimized your iFIX Terminal Server Environment? Refer to


the Optimizing iFIX Terminal Server chapter for more information.
Should you run fewer clients?
Note that Server performance increases with the following:
Faster processors
More processors (dual, quad)
More memory
Reduced graphic refresh rate on clients

Connection

Is your connection problem for all connections or user specific?


Can the Administrator start a session locally and remotely?

SCU Configuration
and Startup

Are there duplicated node names on the network? Check the


NetworkStatus Display.

File Conflicts

What is the directory structure?


Is this reproducible in a non-Terminal Server environment using a
mapped drive in the path?
Are there directory permissions set outside of iFIX? If so, be sure that
you use relaxed permissions.

Environment

Can you create a session on the Server?


Is the problem the same for all users including Admin?
Can you create a new client session? Can you create a client that opens
NotePad?

58

Troubleshooting Your iFIX Terminal Server Environment

Troubleshooting Specific Terminal Server Problems


For this problem
area....

Verify...

Configuration

Are the Paths correct?


Is the Launch command accurate, or are the startup profiles in the Startup
Profile Manager configured correctly?
Can you create a new SCU/New User, pointing all paths to the base path
folder?
Are the paths pointing to a mapped drive? Have the SCADA map to the
Terminal Server machine.
Does the mapped drive have additional directory permissions
configured?
Are there greater than 20 users (Windows limitation) trying to map to the
network drive?

For more information, suggestions, and tips for troubleshooting your iFIX Terminal Server
environment, refer to the Windows Server 2003 Help, and the Microsoft Terminal Server online
documentation.

Troubleshooting Known Terminal Server Problems


The following table lists some specific troubleshooting information for known Terminal Server
problems.
Troubleshooting iFIX Terminal Server
Problem

Solution

Registry locks, behaves like


"Duplicate Node Names"
on the network.

You have started multiple sessions at the same time or multiple


users have logged on using the same account.
Multiple users cannot log on using the same account. Start one
session at a time.
If the same user is logged on multiple times, consider using the
End Session setting. The End Session setting logs off the user upon
disconnect. To use this setting, select the End Session check box
located under Override User Settings in the RDP Properties of the
Terminal Services Configuration Console.

59

Using Terminal Server

Troubleshooting iFIX Terminal Server


Problem

Solution

You modify a file, but the


changes are not saved.
There is no file version
control.

Two users are attempting to modify the same file.

When opening certain


toolbar items, you receive a
Windows Installer dialog
box that states the
following:

You have installed Microsoft Office without modifying the


registry.

If users are sharing files, they must organize file modification. For
more information, refer to Step 1: Determining User Types and
Directories.

Refer to the Microsoft Knowledge Base article Q274473.

Please wait while Windows


configures Microsoft Office
edition.

60

The text insertion cursor in


an iFIX Text object does
not appear.

The cursor blink rate in the control panel is set to the lowest setting
for Terminal Server. Set the blink rate to 1 above the slowest
setting.

ODBC setting set for one


user appears in the SCU of
another user.

You must start iFIX before modifying the Alarm ODBC settings in
the SCU.

Frequently Asked Questions on Using iFIX


with Terminal Server
The following list outlines some of the frequently asked questions about using iFIX with Terminal
Services.
Does the Startup Profile Manager help me? Should I use it?
Yes! The Startup Profile Manager helps you manage multiple iFIX startup profiles. You can even
configure a default GUEST Profile for any user not defined in the Startup Profile list. The Startup
Profile Manager will save you lots of time.
The Startup Profile Manager is a utility that allows you to link users to projects or configurations, as
well as restrict the actions that these users can take when starting iFIX. With the Startup Profile
Manager, you create unique startup profiles for individual iFIX users, as well as a default profile for all
other users. Refer to the Creating Startup Profiles or Using the Startup Profile Manager sections for
more information.
As a Terminal Server user, what benefits do I get by upgrading to iFIX 5.1?
You now have the following features:

Support for running the SCADA node on the Terminal Server computer (in iFIX 4.0 and
greater).

Ease of configuration with the Startup Profile Manager (in iFIX 3.5 and greater).

You do not have to configure IP addresses for each client, unless you want to connect an iFIX
5.1 Terminal Server client to an iFIX 3.0 or FIX32 node (in iFIX 3.5 and greater).

Can I connect an iFIX 5.1 Terminal Server client to a iFIX 3.0 or FIX32 node?
Yes. You must, however, set IP addresses for each client on the Terminal Server. For more
information, refer to the Using iFIX Terminal Server Clients with FIX32 and Pre-iFIX 3.5 SCADA
Nodes section.
If I change the permissions on the folders iFIX creates, does iFIX manage the security
on these folders?
No. iFIX generates the standard project paths with the user permissions required by the iFIX
product. Use caution when changing the security permissions of the folders created by the iFIX
product. If you do not have the proper permissions, iFIX will not run.
How can I determine the number of Terminal Server connections that my iFIX license
supports?
Run the Proficy License Viewer (Proficy.ManagementConsole.exe). Select the iFIX product icon to
display iFIX information.

61

Using Terminal Server

For more information on these license viewer tools, refer to the License and Key Checking section in
the Getting Started with iFIX guide.
Can I use the iFIX Environment Protection feature on Terminal Server Clients?
No. But, you can configure the program (launch.exe) that starts when the user logs into the Terminal
Server and restrict Ctrl+Alt+Delete use through Windows. Refer to the Securing the Terminal Server
Environment section for more details.
Can I run iFIX as a service on the Terminal Server computer?
Yes! Refer to the Running iFIX as a Service on the Terminal Server section for more information. For
steps on how you can set this up, refer to the EXAMPLE: Configuring Terminal Server with iFIX
Running As a Service section.
Be aware, however, if you do run iFIX as a service on the Terminal Server computer, you should be
mindful of the limits of your processor speed and things you can do to optimize performance. Be sure
to read the Optimizing iFIX Terminal Server section.
When starting iFIX on a Terminal Server session, why does this message: "Node Name
Already in Use," appear?
This message can appear when you attempt to start a new iFIX session and a session with that node
name already exists, or if you do not have correct permissions set on the Terminal Server machine.
iFIX does not start in this instance.
If no other session is using the node name, the issue is most likely due to a security rights issue on the
Terminal Server machine (a non-administrator user is starting iFIX).
To resolve the security rights issue:

62

1.

Log onto the Terminal Server machine as a user with Administrative rights.

2.

On the Start button, point to Run. The Run dialog box appears.

3.

Type regedt32 and press Enter. The Registry Editor appears.

4.

Select the HKEY_CLASSES_ROOT folder.

5.

With the HKEY_CLASSES_ROOT folder selected, on the Edit menu, click Permissions. The
Permissions for HKEY_CLASSES_ROOT dialog box appears.

6.

If the users or group that runs iFIX does not appear in the Name list, add them by:

Clicking Add.

Selecting the user name or group name from the domain and clicking Add, and then
OK.

7.

Click the Advanced button.

8.

Select the iFIX user or group from the list and click Edit. The Permission Entry dialog box
appears.

9.

In the Permission list, for the Set Value, put a check mark in the Allow column. If a check
mark already exists, double-check that the correct users or group has been selected in the
Name box.

Frequently Asked Questions on Using iFIX with Terminal Server

10. Click OK for each dialog box and close the registry editor.
Does Terminal Services supports the Windows CE and Pocket PC platforms?
Yes! The Pocket PC 2000/2002 (Pocket PC is the new name given to Windows CE) has a built-in
Terminal Server client. Windows-based terminals (WBTs) using Windows Embedded operating
systems have RDP support installed.
Windows CE versions 1.x,/2.x/3.x require the delivery of the RDP client to PCs and hand-held PCs
that will use terminal services. Apply this support either by sharing the RDP setup files on the network
or by creating installation disks from the terminal server. RDP can be delivered to the PC in two ways
by using the Terminal Services Client Creator terminal services component or by using Microsoft
Systems Management Server (SMS) or other software-publishing techniques.
What is Citrix?
The Citrix Presentation Server product is a third-party application you can use to enhance the
performance and ease of management of your Terminal Server environment. For more information on
the Citrix Presentation Server product, visit www.citrix.com.
If you were using a previous version of iFIX with Terminal Server, be aware that the Citrix
MetaFrame product was renamed to Citrix Presentation Server in 2004.
Why can't I open toolbars in the iFIX WorkSpace from a Terminal Server session?
Only one user at a time can import a toolbar into the iFIX WorkSpace, when all clients share the same
iFIX folders. After you import a toolbar you also should close the WorkSpace, so that the toolbar file is
released, allowing other clients to import it. You then can immediately restart the WorkSpace. For
more information on toolbars, refer to the iFIX WorkSpace Toolbars and Terminal Server section.
Why are my iFIX WorkSpace toolbars different for each user?
When using iFIX with Terminal Services and all clients share the same iFIX folders, toolbars can be
configured separately on each client. This is because each client has it's own file for toolbar
preferences, as well as temporary toolbar files stored in each client's temp folder. For more information
on toolbars, refer to the iFIX WorkSpace Toolbars and Terminal Server section.
Why do colors not display properly in my Terminal Server session?
If your Terminal Server client is running RDP 5.0, you can display only 256 colors. To display more
colors, you need RDP 5.1, which currently is available only on Windows Server 2003. For more
information, refer to the Designing in 256 Colors with RDP 5.0 section.
Why does the title bar in the iFIX Startup dialog box change?
The title bar changes depending on the mode that you start iFIX in:

If you start iFIX in normal mode, the title bar reads "iFIX Startup."

If you start the iFIX as a service, the title bar of this dialog box reads "iFIX Startup SERVICE MODE."

If you start iFIX from a teminal server session on the iClientTS node, the title bar to this

63

Using Terminal Server

dialog box read "iFIX Startup - iClentTS."

If you start iFIX with the Sample System, the title bar of this dialog box reads "iFIX Startup DEMO MODE."

Can I use iFIX and Terminal Services on Windows Vista or an upgraded Server with
RDP 6.0?
iFIX does not support running a Terminal Server on Windows Vista. However, iClients installed on
Windows Vista using RDP 6.0 can connect to a server node running Windows Server 2003, with RDP
5.0, 5.1, or 5.2. .

64

Index
A

connecting to iFIX Terminal Server .................45

accounts

creating

SCU user....................................................... 23

desktop shortcuts to start iFIX ......................36

unique set of schedules ................................. 32

startup profiles ..............................................32

accounts ............................................................ 32

creating .............................................................32

ACP ThinManager ........................................... 56

adding

deadband values ................................................52

startup profiles .............................................. 35


adding ............................................................... 35

default profile ...................................................33


defining
iFIX global security paths .............................31

alarm printing
with iClientTS ................................................9

project directory paths ..................................27

alarm printing .....................................................9

defining .............................................................27

determining

Citrix Presentation Server................................. 55

user types and directories..............................22

client licenses, Terminal Server........................ 14

determining .......................................................22

client, support number ........................................9

directories

clients ............................................................... 53

planning ........................................................23

concurrent licensing.......................................... 12

project ...........................................................27

configuring

directories .........................................................27

default startup profile ................................... 33

iFIX with Terminal Server ........................... 21

editing SCU files

SCU .............................................................. 27

Terminal Server ............................................19

Startup Profile Manager options ................... 33

editing SCU files ..............................................19

user accounts ................................................ 32

Environment Protection ....................................43

configuring ....................................................... 32

example

65

Using Terminal Server

configuring iFIX as a service with


Terminal Server ........................................ 38

licensing requirement....................................10
optimization ..................................................52

F
optimizing .....................................................51
file conflicts ...................................................... 58
requirements .................................................10
FIX32 and iFIX 3.0 and Terminal Server ......... 17
sample environment ....................................... 5
frequently asked questions ............................... 61
setting IP addresses .......................................17
Full Client
user-specific directories ................................19
requirements ................................................. 10
ways to connect ............................................45
Full Client ......................................................... 45
iClientTS............................................................ 3
Full Security ..................................................... 12
iClientTSs per Server......................................... 9
G
iFIX
global security paths ......................................... 31
running as an NT service under Terminal
Server ......................................................... 9

H
hardware key
licensing considerations ................................ 12
hardware key .................................................... 12

iFIX ................................................................... 9
iFIX as a service ...............................................26
iFIX Terminal Server

environment ................................................... 5

iClient and iClientTS

features .......................................................... 3

comparison .....................................................4

limitations and assumptions ........................... 9

iClient and iClientTS ..........................................4

requirements .................................................10

iClientTS

setting IP addresses .......................................17

66

configuring SCU user accounts .................... 23

user names ..................................................... 9

determining types of user accounts............... 22

using bitmaps ................................................53

editing SCU files .......................................... 19

iFIX Terminal Server ......................................... 3

features ...........................................................3

installing

improving performance ................................ 52

iFIX...............................................................25

installing iFIX............................................... 25

Virtual Keyboard ..........................................26

keyboard shortcuts ..........................................9

installing ...........................................................26

Index

iFIX global security ......................................31

installing iFIX
onto Terminal Server .................................... 25

project directory ............................................27

over an uninstall ........................................... 26

paths..................................................................27

installing iFIX................................................... 26

planning

SCU directories.............................................23

keyboard shortcuts

shared directories ..........................................24

with Terminal Server ......................................9

user types ......................................................22

keyboard shortcuts ..............................................9

planning ............................................................22

previous iFIX release, installing over ...............31

License Server, Terminal Services ................... 14

profiles

licensing considerations.................................... 12

adding ...........................................................35

licensing requirements ...................................... 10

additional information ..................................36

limitations of iClientTS ......................................9

configuring the default ..................................33

profiles ..............................................................33

Microsoft Terminal Server .................................3

project directory paths

My-t-soft ........................................................... 26

defining .........................................................27

understanding................................................25

optimization

project directory paths ......................................25

for Terminal Server ...................................... 52

project paths......................................................29

Terminal Server ............................................ 52

optimization ...................................................... 53

Relaxed Security ...............................................12

optimization ideas ............................................. 53

optimizing Terminal Server .............................. 51

Sample Terminal Server Environment .............. 5

overview

schedules, configuring with user accounts........32

Terminal Server setup ................................... 21

SCU

overview ........................................................... 21

planning directories for iFIX ........................23

upgrading from a previous iFIX release .......31

paths

user accounts.................................................23

67

Using Terminal Server

SCU .................................................................. 23

encryption rate ..............................................54

secure environment ........................................... 43

environment example..................................... 5

security paths, global ........................................ 31

features .......................................................... 3

service............................................................... 26

FIX32 and iFIX 3.0 SCADA nodes ..............17

sets of schedules, using unique ......................... 32

hardware keys ...............................................10

setup steps

installing and configuring with iFIX ............21

Terminal Server ............................................ 21

installing clients ............................................45

setup steps......................................................... 21

IP addresses ..................................................17

shared directories, planning .............................. 24

keyboard shortcuts ......................................... 9

smooth scrolling ............................................... 53

licensing ........................................................10

Software Requirements .................................... 10

licensing requirements ..................................10

Startup Profile Manager

limitations and assumptions ........................... 9

adding profiles .............................................. 35

optimization ..................................................51

additional information .................................. 36

optimization ideas .........................................52

configuring options ....................................... 33

performance ..................................................51

Startup Profile Manager ................................... 33

running iFIX as an NT service ....................... 9

startup profiles .................................................. 36

setup steps, overview ....................................21

steps, Terminal Server setup ............................. 21

troubleshooting .............................................57

supported client number .....................................9

using bitmaps ................................................53

using deadband values ..................................52

Terminal Server

using refresh rates .........................................52

ActiveX Control ........................................... 45

using screen regions ......................................51

alarm printing .................................................9

using traditional clients .................................53

before you begin ........................................... 21

using unique folders......................................32

clients .............................................................9

with iFIX ......................................................25

color limitations ..............................................9

Terminal Server ................................................. 3

configuring clients ........................................ 45

Terminal Server optimization

editing SCU files .......................................... 19

68

picture caching ..............................................53

Index

Terminal Server optimization ........................... 53

unique
folders for use with Terminal Server ............32

Terminal Server performance


using refresh rates ......................................... 52

sets of schedules ...........................................32

Terminal Server performance ........................... 52

unique ...............................................................32

Terminal Services Advanced Client ................. 45

upgrading

thin-client ...........................................................3

SCU files from a previous iFIX release ........31

ThinManager .................................................... 56

upgrading ..........................................................31

toolbars ............................................................. 42

user accounts, SCU ...........................................23

troubleshooting

user name limitations ......................................... 9

file conflicts .................................................. 58

user types, planning ..........................................22

Terminal Server ............................................ 57

user-specific directories

Terminal Server connection.......................... 58

Terminal Server ............................................19

Terminal Server network .............................. 58

user-specific directories ....................................19

troubleshooting ................................................. 58

using
Application Validator ...................................37

TSAC
licensing requirements .................................. 10

unique set of schedules .................................32

requirements ................................................. 10

unique sets of schedules................................32

TSAC ................................................................ 45

using .................................................................32

TSCALs ............................................................ 10

using traditional clients .....................................53

understanding

Virtual Keyboard ..............................................26

project directory paths .................................. 25

understanding ................................................... 25

Windows NT 4.0 Terminal Server Edition ........ 9

uninstall, installing iFIX over ........................... 26

Windows Terminal Server and iFIX.................21

69

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