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Installation Guide for Windows
BusinessObjects Enterprise XI 3.1 Service Pack 2
windows
Copyright © 2009 SAP AG. All rights reserved.SAP, R/3, SAP NetWeaver, Duet, PartnerEdge,
ByDesign, SAP Business ByDesign, and other SAP products and services
mentioned herein as well as their respective logos are trademarks or registered
trademarks of SAP AG in Germany and other countries. Business Objects and the
Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web
Intelligence, Xcelsius, and other Business Objects products and services mentioned
herein as well as their respective logos are trademarks or registered trademarks
of Business Objects S.A. in the United States and in other countries. Business
Objects is an SAP company.All other product and service names mentioned are
the trademarks of their respective companies. Data contained in this document
serves informational purposes only. National product specifications may vary.These
materials are subject to change without notice. These materials are provided by
SAP AG and its affiliated companies ("SAP Group") for informational purposes
only, without representation or warranty of any kind, and SAP Group shall not be
liable for errors or omissions with respect to the materials. The only warranties for
SAP Group products and services are those that are set forth in the express
warranty statements accompanying such products and services, if any. Nothing
herein should be construed as constituting an additional warranty.
2009-10-14
Contents
Chapter 1 Getting Started 9
About this documentation..........................................................................10
Who should read this documentation........................................................10
BusinessObjects Enterprise guides...........................................................10
What is BusinessObjects Enterprise?.......................................................12
What's new in the BusinessObjects Enterprise Installation Guide?..........13
Chapter 2 Preparing to Install BusinessObjects Enterprise 15

Installation overview..................................................................................16
System requirements ..........................................................................17
Network requirements .........................................................................19
User permissions for installing BusinessObjects Enterprise................19
Installing on a non-system drive...........................................................20
Setting up server communication.........................................................21
Installation types........................................................................................22
New installation ...................................................................................23
Custom or Expand installation .............................................................23
Web Tier installation ............................................................................25
Installation modes......................................................................................25
Silent installation .................................................................................26
Installing client tools only ..........................................................................26
CMS Database requirements and preparation..........................................28
Using MySQL as the Central Management Server (CMS) database....29
To setup a database account for BusinessObjects Enterprise.............29
Setting up an empty database for the CMS.........................................30
Preparing an existing database server......................................................33
Installation Guide for Windows 3

Contents
Before you deploy web applications..........................................................34

Before deploying to IIS.........................................................................35
Chapter 3 Beginning the Installation of BusinessObjects Enterprise 37

Installation checklist...................................................................................38
Beginning your installation.........................................................................38
Running the installer.............................................................................39
Entering user information and a product keycode................................40
To install Language Packs ...................................................................41
To select an installation type................................................................42
Chapter 4 New Installation 45

Performing a New installation....................................................................46
To perform a new BusinessObjects Enterprise installation..................46
To enter information on your new CMS................................................48
To enter Server Intelligence Agent information....................................48
CMS database configuration................................................................49
To select a web application server configuration option.......................52
To start the installation..........................................................................58
Chapter 5 Custom or Expand Installations 59

Custom or Expand installation...................................................................60
To select or deselect features...............................................................60
BusinessObjects Enterprise Client Components.................................61
BusinessObjects Enterprise Web Tier Components............................63
BusinessObjects Server Components.................................................64
Database Access ................................................................................65
Export Support.....................................................................................66
Samples...............................................................................................66
Help Files ............................................................................................67
4 Installation Guide for Windows

Contents
To perform a Custom or Expand installation..............................................67

To install only the client components....................................................68
To install only the server components..................................................69
To install only the web tier components...............................................76
Chapter 6 Web Applications Installation 85

Performing a Web Tier installation.............................................................86
BusinessObjects Enterprise Web Tier Components............................86
To perform a Web Tier installation........................................................87
To select and deselect web tier components.......................................88
To specify an existing CMS for web tier components...........................89
To select a web application server configuration option.......................90
To start the installation..........................................................................96
Chapter 7 Silent Installation 97

Overview of silent installation....................................................................98
Specific .ini file parameters for setup.exe .................................................99
To create an installation .ini file............................................................99
Sample .ini file....................................................................................100
Silent installation parameters.............................................................102
Chapter 8 After Installing BusinessObjects Enterprise 113

Launching the Central Management Console (CMC)..............................114
To log on to the CMC..........................................................................114
Troubleshooting CMC logon issues...................................................115
Register your installed product................................................................115
Chapter 9 Language Packs 117

About language packs ............................................................................118
English language fall-back ................................................................118

Contents
Product locale changes .....................................................................118

Installing language packs with complex deployments .......................118
Installing language packs .......................................................................119
Locating language packs ...................................................................119
To install language packs ..................................................................119
Installing language packs across a BusinessObjects Enterprise
deployment ........................................................................................121
Selecting a language ..............................................................................122
To uninstall language packs ...................................................................123
Chapter 10 Client Tools Installation 125

Overview of Client Tools installation........................................................126
BusinessObjects Enterprise Client Components.....................................126
To install client tools.................................................................................128
Client Tools silent installations ................................................................131
Sample client tools .ini file..................................................................132
Chapter 11 Maintaining your Installation 135

BusinessObjects Enterprise maintenance operations.............................136
To enter maintenance mode...............................................................136
Installing and Running the Deployment Diagnostic Tool.........................136
Overview............................................................................................136
Tests you can perform........................................................................137
Deployment Diagnostic Tool settings.......................................................142
Configuration files ..............................................................................142
Log files..............................................................................................142
Uninstalling BusinessObjects Enterprise from Windows.........................143
Silent uninstallation............................................................................144
The installation log file.............................................................................144

Contents
Appendix A More Information 147
Index 151

Contents

Getting Started
1
1 Getting Started
About this documentation
About this documentation

This documentation provides information, procedures, and options for
installing, removing, and repairing BusinessObjects Enterprise, client tools,
and language packs. Two versions of this guide exist:
• SAP BusinessObjects Enterprise Installation Guide for Windows: for use
with Microsoft Windows operating systems.
• SAP BusinessObjects Enterprise Installation Guide for UNIX: for use with
UNIX and Linux operating systems.
Note:
Information related to the post-installation deployment of WAR files to a Java
web application server is now covered by the SAP BusinessObjects
Enterprise Web Application Deployment Guide.
Who should read this documentation

This documentation is intended for the system administrator who needs to
install BusinessObjects Enterprise on a Microsoft Windows operating system.
Familiarity with your overall network environment, port usage conventions,
database environment, and web server software, is essential.
Note:
If you are installing BusinessObjects Enterprise on a UNIX or Linux operating
system, please read the SAP BusinessObjects Enterprise Installation Guide
for UNIX.
BusinessObjects Enterprise guides

The following table provides a list of BusinessObjects Enterprise guides and
their contents.

Getting Started
BusinessObjects Enterprise guides 1
Guide Description
BusinessObjects Enterprise Covers the key concepts you should con-

Planning Guide sider before you begin deploying Busines-
sObjects Enterprise. This guide includes
an overview of the architecture, tips for as-
sessing your existing environment, deter-
mining your organization's needs, and
preparing for the installation.
BusinessObjects Enterprise Leads you through the steps required to

Installation Guide run the setup program and complete your
installation of BusinessObjects Enterprise.
There are UNIX and Windows versions of
this guide available.
BusinessObjects Enterprise Covers topics related to the deployment of

Web Application Deployment web applications to web application servers
Guide with BusinessObjects Enterprise. There are
UNIX and Windows versions of this guide
available.
BusinessObjects Enterprise Provides content for server and content

Administrator's Guide administration. The server administration
topics includes server configuration, man-
aging authentication, configuring firewalls,
and measuring system performance. The
content administration topics include work-
ing with the CMC, configuring rights and
access levels, managing users, and work-
ing with Business Objects applications and
objects.

1 Getting Started
What is BusinessObjects Enterprise?
Guide Description
BusinessObjects Enterprise Provides an overview of the publishing

Publisher's Guide process, working with publications, publish-
ing Crystal reports, publishing Web Intelli-
gence documents, publishing Desktop In-
telligence documents, and publishing secu-
rity.
BusinessObjects 5/6 to XI 3.1 Details content migration from legacy

Migration Guide Business Objects software, such as Classic
or Enterprise 5 or 6, to BusinessObjects
Enterprise XI 3.1.
BusinessObjects Enterprise Information for upgrades from BusinessOb-

Upgrade Guide jects Enterprise XI to BusinessObjects En-
terprise XI 3.1.
BusinessObjects Enterprise Provides an overview of InfoView and

InfoView User's Guide working with Crystal Reports, Web Intelli-
gence, objects, discussions, encyclopedia,
and Voyager workspaces.
For a complete list of all of our product documentation please visit:

http://support.businessobjects.com/documentation/product_guides/default.asp
What is BusinessObjects Enterprise?

BusinessObjects Enterprise is a flexible, scalable, and reliable business
intelligence reporting system that can be tightly integrated into your
information technology infrastructure. Support for many industry-standard
database systems makes it easier to access your organization's data for
analysis. The use of common industry standards for security allow you to
use your existing authentication systems to control access to BusinessObjects
Enterprise. And broad platform support allows you to install BusinessObjects
Enterprise on the operating systems and hardware architecture that you
prefer.

Getting Started
What's new in the BusinessObjects Enterprise Installation Guide? 1
As a system administrator, you will be faced with many choices when installing
BusinessObjects Enterprise. This documentation helps you to make the right
decisions to create a reliable and powerful business intelligence reporting
system for your organization.
What's new in the BusinessObjects

Enterprise Installation Guide?
The installation and deployment documentation from previous releases of
BusinessObjects Enterprise has been split into separate installation and web
application deployment guides:
• For information related to the installation of BusinessObjects Enterprise,
see the SAP BusinessObjects Enterprise Installation Guide (this guide).
• For information related to the post-installation deployment of web
applications, see the SAP BusinessObjects Enterprise Web Application
Deployment Guide.
This document is the first to include information on the following features for
the Microsoft Windows version of BusinessObjects Enterprise:
Feature Description
IIS support The use of the Microsoft Internet Information Services (IIS)
web application server version 6 or 7 is now supported on
Windows-based BusinessObjects Enterprise servers.
.NET support The deployment of ASP.NET web applications is now sup-
ported on Microsoft operating systems running the IIS web
application server. The BusinessObjects Enterprise setup
program can automatically deploy .NET support and a .NET
version of InfoView during installation.
WACS A new Web Application Container Server (WACS) allows
you to run the Central Management Console (CMC) on
Windows machines without the need to install Java.
IPv6 support IP version 6 (IPv6) addresses can now be used anywhere
in BusinessObjects Enterprise.
Response files The response file information has been updated.

1 Getting Started
What's new in the BusinessObjects Enterprise Installation Guide?
Feature Description
.NET InfoView A new .NET-based version of the InfoView application is
now supported.
Web application The wdeploy tool now supports the deployment of web ap-
servers plications to:
• JBoss
• WebSphere Community Edition
• Sun Java One (UNIX only)
Operating systems BusinessObjects Enterprise is now also supported on the

following operating systems:
• Windows Server 2008
• Windows Vista SP1
Business Objects documentation is available in supported languages from

the support web site, and is refreshed with up-to-date content as it becomes
available between releases. For the most recent product documentation,
visit http://support.businessobjects.com/documentation.

Preparing to Install
BusinessObjects Enterprise
2
2 Preparing to Install BusinessObjects Enterprise
Installation overview
Before you install BusinessObjects Enterprise, you should:
• Consult the SAP BusinessObjects Enterprise Planning Guide to gain a
general understanding of the installation process and the different options
available.
• Review your systems to ensure they meets the basic requirements for a
BusinessObjects Enterprise installation. See System requirements .
• Ensure that all machines that will be part of your BusinessObjects
Enterprise deployment can communicate across your network. See
Network requirements .
• Decide which BusinessObjects Enterprise components to install, and
which of your own components to integrate.
Note:
If you are upgrading from an earlier version of BusinessObjects Enterprise,
ensure that all components are at the same patch level before starting
the system. If the components are at different patch levels, some
components may encounter communication problems.
• Determine the location of the components to be installed. This includes
the specific subnet, machine, database, security, or cluster systems that
will be used to run your system.
• Decide which installation method to use. See Installation types.
The following sections list the core software requirements, the choices
available to you within the core requirements, and the installation methods
that you can use when you install BusinessObjects Enterprise.
An installation checklist is provided to help ensure you are prepared before

you begin your installation of BusinessObjects Enterprise.
Related Topics
• Installation checklist
• System requirements

Preparing to Install BusinessObjects Enterprise
Installation overview 2
System requirements
For a detailed list of supported environments and hardware requirements,

consult the Products Availability Report (PAR) document available on the
Business Objects support site http://support.businessobjects.com/documen
tation/supported_platforms. This document includes specific version and
patch-level requirements for web application servers, web browsers, and
operating systems. For information related to the planning of a
BusinessObjects Enterprise deployment, consult the SAP BusinessObjects
Enterprise Planning Guide.
BusinessObjects Enterprise ships with the Tomcat web application server

and MySQL database server. If you are planning to use a different web
application or database server, it must be installed and configured before
BusinessObjects Enterprise.
Related Topics
• CMS Database requirements and preparation
Choosing a web development environment
BusinessObjects Enterprise supports Active Server Pages (ASP), Java

Server Pages (JSP) and .NET applications (ASP.NET), allowing your
organization to use and develop custom web applications for its preferred
web application server and operating system platforms.
Java Server Pages allow you to develop cross-platform J2EE applications

that use BusinessObjects Enterprise objects in conjunction with your own
custom objects, or use objects available from a wide variety third parties.
BusinessObjects Enterprise also includes Primary Interop Assemblies (PIAs)
that enable you to use the BusinessObjects Enterprise and Report Application
Server SDKs with ASP.NET. It also includes a set of .NET Server
Components to simplify development of custom web applications in ASP.NET.
Choosing a web application server
With Windows-based BusinessObjects Enterprise deployments, you can use

a Java web application server, a .NET web application server, or both. The

default option is to install the Tomcat Java web application server and
ASP.NET extensions, so you can utilize both technologies on the same
server.
Depending upon your needs, you can use one of these options:
• Java web application server
InfoView and the Central Management Console (CMC) are both supported
on Java web application servers.
The BusinessObjects Enterprise setup program will install and deploy

InfoView and the CMC to Tomcat 5.5 by default.
If you have one of the following web application servers installed on your
system, the setup program can also automatically deploy InfoView and
the CMC to it
• Tomcat 5.5
• WebLogic 9
• WebLogic 10
• WebSphere 6.1
• Oracle Application Server 10g R3
• Sun Java Application Server 9.0
The following web application servers are also supported, but InfoView
and the CMC must be manually deployed:
• SAP Web Application Server 7
• WebSphere Community Edition 2.0
• Jboss 4.04
• Microsoft Internet Information Server (IIS) .NET web application server

InfoView is supported on Microsoft Information Server (IIS), and, when
detected, the BusinessObjects Enterprise setup program will automatically
install and delpoy InfoView to IIS .
The CMC is not supported on IIS. In order to manage your

BusinessObjects Enterprise system with the CMC, you must deploy the
CMC to a Java web application server or install the Web Application
Container Service (WACS).

Network requirements
When installing BusinessObjects Enterprise on multiple machines, ensure

that each machine can communicate over TCP/IP with the machine running
the Central Management Server (CMS), and all other machines in the
deployment. A dedicated web server must be able to communicate with the
web application server. All web desktop clients must be able to access the
web server. For more information on the communication between components
please refer to the Architecture chapter in the SAP BusinessObjects
Enterprise Planning Guide.
Note:
• If you are installing BusinessObjects Enterprise in a firewalled
environment, see the Working with Firewalls chapter of the SAP
BusinessObjects Enterprise Administrator's Guide.
• If you are installing on a VMware virtual machine, ensure the machine
name does not include underscore (_), period (.), or slash (/ or \)
characters.
User permissions for installing BusinessObjects

Enterprise
To install BusinessObjects Enterprise on Windows, the user running the

setup program must have the permissions listed in the table below:

Category Required permissions

Operating System Administrative privileges on the local machine.
Network Network connectivity to all machines in the deployment, as
well access to as the appropriate ports on each of the ma-
chines.
Database Rights to create and drop tables, plus rights to read, write,
and edit rows. For more information on the database privi-
leges required, see “Databases in BusinessObjects Enter-
prise” in the SAP BusinessObjects Enterprise Planning
Guide.
Web application Use the same user account for installing both BusinessOb-
server jects Enterprise and your web application server, to reduce
the likelihood of encountering a problem with access control
settings.
Note:
The following scenarios are not supported:
• Installation on a domain controller.
• Installation on a Windows machine where the default local Administrator
group security settings have been modified.
Installing on a non-system drive
You can use the setup program to install BusinessObjects Enterprise on any
local drive. When installing to the a directory on the same partition as the
operating system, ensure that there is enough room for both the operating
system and BusinessObjects Enterprise to expand as updates and new
features are added.
If you previously installed another Business Objects product of the same

version, the BusinessObjects Enterprise setup program automatically uses
that installation's common directory to add new Business Objects products.
To install several Business Objects products on a non-system drive, you

must first install BusinessObjects Enterprise. All Business Objects products
subsequently installed will use the same drive for shared files.

Setting up server communication

• Each BusinessObjects Enterprise machine must be able to communicate
over TCP/IP with the machine that runs your Central Management Server
(CMS). The CMS is responsible for maintaining a database of information
about your BusinessObjects Enterprise system, which other components
can access as required. The data stored by the CMS includes information
about users and groups, security levels, BusinessObjects Enterprise
content, and servers. For more information about the CMS, see the
“Managing and Configuring Servers” chapter in the SAP BusinessObjects
Enterprise Administrator's Guide.
• If the host machine has more than one network interface card (NIC), the
CMS may automatically bind to a primary NIC. If the primary NIC is not
routable, you may have to configure your servers after installation.
Alternatively, you could make the primary NIC routable before installing
BusinessObjects Enterprise. For more information on how to reconfigure
to bind to routable NICs see the “Managing and Configuring Servers”
chapter in the SAP BusinessObjects Enterprise Administrator's Guide.
• Servers that run BusinessObjects Enterprise must have a fixed hostname.
Administrative privileges are required to set a fixed hostname. You can
use fully qualified domain names to specify the location of the CMS.
Note:
Please ensure that the host name you use does not include any of the
following characters: an underscore (_), a period (.), a back-slash (\),
or a forward-slash (/).
• Ensure that your database client and server are set up to use Unicode
character encoding, such as UTF-8. Consult your database documentation
to determine the settings required for a Unicode configuration.
• If you connect BusinessObjects Enterprise to a web application server,
the web application server must be able to communicate with all
BusinessObjects Enterprise machines. This communication is enabled
by the BusinessObjects Enterprise Software Development Kit (SDK),
which is installed as part of the Web Tier Components. If you plan to use
a Java application server and your existing application server does not
include a version of the Java Development Kit (JDK) supported by
BusinessObjects Enterprise, you will need to install it.
• If you are installing BusinessObjects Enterprise in a firewall environment,
you will need additional configuration details. See the “Working with

Installation types
Firewalls” section of the SAP BusinessObjects Enterprise Administrator's

Guide.
• If you are clustering multiple file repository servers on separate machines,
ensure that each server has read and write permissions to the folder used
to store data.
Choosing a server location
When planning your BusinessObjects Enterprise installation, you should also

consider where you will place your deployment’s servers.
Your Crystal Reports Page Server, Desktop Intelligence Report Server,

Connection Server, Web Intelligence Report Server, Job Servers, and Report
Application Server communicate frequently with the database servers
containing the data in your published reports. To optimize data retrieval and
minimize network traffic, place your processing servers close to your database
servers (ideally, on the same subnet).
If your BusinessObjects Enterprise installation is distributed over a wide

geographic region, use server groups to create groups of nearby servers to
process reports. The Central Management Server (CMS) stores data about
users and groups, security levels, published objects, and servers in the CMS
database. The CMS can also maintain a separate audit database of
information about user actions. To optimize CMS performance, place your
CMS on the same LAN as the database servers that host your CMS database
and the BusinessObjects Enterprise audit database. The CMS can be
clustered. If you are deploying more than one CMS, ensure each machine
that runs a CMS process experiences the same latency to the system
database.
Consult the “Managing and Configuring Servers” section of the SAP

BusinessObjects Enterprise Administrator's Guide for information on other
factors that you may want to consider in planning your BusinessObjects
Enterprise installation.
Installation types
When you install BusinessObjects Enterprise, you can choose one of the
following installation types. Consider which of these types is your best suited
for your intended deployment:

Installation types 2
• "New": Installs all components on one machine.
Select this installation type to quickly set up a complete deployment, with

all server and client components on a single machine.
• "Custom or Expand": Installs the components that you select on the
machine.
Select this installation type to specify which components to install when

performing a distributed deployment, or when adding servers to an existing
deployment.
• "Web Tier": Installs only the used by a web application server to run web
applications.
Select this installation type to set up Java or .NET web application

components when performing a distributed deployment.
For information on performing installation upgrades, see the SAP

BusinessObjects Enterprise Upgrade Guide.
"New" installation
Installing a "New" installation puts all of the required client, server, and
optional components onto one machine. This configuration can be useful for
small, trial, or tested installations. Components can be disabled after the
installation if they are not required.
You may want to choose a "New" installation if:

• This is the first time that you've installed BusinessObjects Enterprise, and
you are unsure of which components to install.
• You want to install all the components on the same machine.
"Custom or Expand" installation
The "Custom or Expand" installation option allows you to select individual

components. It is recommended that you run this type of installation only
after you are familiar with specific BusinessObjects Enterprise components
and their roles, otherwise you may inadvertently fail to install a required
component.

Installation types
You should perform a "Custom or Expand" installation if you plan to use

BusinessObjects Enterprise in a distributed environment. For example, in a
distributed deployment you can install the BusinessObjects Enterprise
Desktop Intelligence server components on one machine, and use another
machine to host Crystal Reports server components.
After setting up one BusinessObjects Enterprise server, you can run a

"Custom or Expand" installation on a second machine to add server
components, create a CMS cluster, increase available resources, and
distribute the processing workload over both machines.
The "Custom or Expand" install features consist of:

• Client Components
• Web Tier Components
• Server Components
• Database Access
• Export Support
• Samples
• Help Files
You may choose to install all, some, or parts of the above components.
Tip:
Consult the “Scaling Your System” section of the SAP BusinessObjects
Enterprise Administrator's Guide for information on planning how to best
expand your installation to meet the needs of your organization. In addition,
consult the SAP BusinessObjects Enterprise Planning Guide for general
scalability considerations, sample configurations, and information about CMS
clustering.
You may want to choose a "Custom or Expand" installation if:

• You have already completed your initial installation of BusinessObjects
Enterprise and would like to deploy additional components to another
machine.
• Your deployment of BusinessObjects Enterprise will be distributed across
multiple computers.
• You have resource limitations and need to consider disk space constraints.

Installation modes 2
"Web Tier" installation
The "Web Tier" option installs all of components used by the web application
server to run BusinessObjects Enterprise web applications. These
components include:
Component Description
BI Platform Java Web Installs the Java version of BusinessObjects Enter-
Components prise applications including CMC, infoview, and
Dashboards and Analytics.
BI Platform .NET Web Installs the .NET version of BusinessObjects Enter-
Components prise applications including CMC, infoview, and
Dashboards and Analytics.
BusinessObjects Enter- An implementation of web services that provides an
prise Web Services API/WSDL to simplify the process of developing web
applications.
Tomcat An open-source, standards-based, Java web applica-
tion server. If you do not have an existing web appli-
cation server, you can choose to install Apache
Tomcat 5.5.
You may want to choose a "Web Tier" installation if:

• If you want to install the web applications separately from the server
components.
• You completed your initial installation of BusinessObjects Enterprise, and
you want to configure an additional web application server on a separate
machine.
Installation modes
There are two methods that you can use to install BusinessObjects Enterprise:
• Running the installation setup program.

Installing client tools only
The installation set up program provides a number of screens that allow

to select an installation type, specify the details for your CMS database,
and to deploy web applications to a supported application server.
• Running a silent or scripted installation.
A silent or scripted installation uses configuration information that has

been stored in a .ini response file during a previous command-line
installation of BusinessObjects Enterprise. This method is useful when
you need to perform multiple installations, or you want to install without
the setup program prompting for configuration information.
Silent installation
A silent installation uses configuration information that has been stored in a

.ini response file during a previous command-line installation of
BusinessObjects Enterprise. This method is useful when you need to perform
multiple installations, or you want to install without the setup program
prompting for configuration information.
You can also incorporate the silent installation command into your own build
scripts. For example, if your organization uses scripts to install software on
machines, you can add the silent BusinessObjects Enterprise installation
command to those scripts.
You may want to choose a silent installation if:

• You need an automated method for performing identical or similar
installations on several machines.
• You do not want to run the BusinessObjects Enterprise setup program.
Installing client tools only

You can install the Business Objects client tools by using the BusinessObjects
Enterprise Client Tools installation package.
The available tools are:

Installing client tools only 2
Client tool Description
Desktop Intelligence An integrated query, reporting, and analysis tool
to access your organization's data for presenta-
tion and analysis in a Desktop Intelligence
document.
Web Intelligence Rich Client Provides business users an interactive and
flexible interface for building and analyzing re-
ports from your organization's data over the
web, through a secured intra- or extranet.
Data Source Migration Wizard Migrates reports based on Crystal queries, dic-
tionaries, or InfoViews to BusinessObjects En-
terprise.
Business View Manager Provides relational views of information for
creating and modifying Data Connections, Dy-
namic Data Connections, Data Foundations,
Business Elements, or Business Views.
Report Conversion Tool Converts Desktop Intelligence reports (.rep
files) to Web Intelligence (.wid) format. Con-
verted files can then be published to the Central
Management Server (CMS).
Import Wizard Imports user, group, object, or folder content
from previous and current Crystal or Busines-
sObjects Enterprise deployments.
Publishing Wizard Publishes and sets properties for multiple re-
ports in BusinessObjects Enterprise.
Query as a Web Service Creates custom web services for specific
queries using Business Objects Web Services.

CMS Database requirements and preparation

Universe Designer Creates universe connections for Web Intelli-
gence and Desktop Intelligence documents.
Developer Components Software Development Kits (SDK) with wizards
and templates for integrating BusinessObjects
Enterprise functionality into your interactive web
applications:
• BusinessObjects Enterprise .NET SDK.
• BusinessObjects Enterprise Java SDK.
• BusinessObjects Enterprise Web Services
SDK.
Translation Manager Defines translations for multilingual documents

and prompts. Supports Universe Designer uni-
verses and Web Intelligence documents.
Install these applications for users responsible for managing BusinessObjects

Enterprise content, developing applications, or importing system data. Client
tools are not needed by users who access InfoView or the CMC administrative
web applications.
Note:
The BusinessObjects Enterprise Client Tool Setup program does not generally
require a license key to activate the product. However, Desktop Intelligence
does require that a license key be entered in the CMC after the installation.
CMS Database requirements and

preparation
BusinessObjects Enterprise requires a database to store Central Management
Server (CMS) information about the system and its users. This database is
referred to as the CMS, or system, database.
The following sections detail required settings and how to test settings for:
• DB2
• MySQL
• Oracle

CMS Database requirements and preparation 2
• Sybase
The following sections detail required settings and how to test settings for:
• DB2
• MySQL
• Microsoft SQL Server
• Oracle
• Sybase
Before installing BusinessObjects Enterprise, review this information in order

to properly prepare your CMS system and auditing database. For more
information on database requirements, refer to the “Databases in
BusinessObjects Enterprise” section in the SAP BusinessObjects Enterprise
Planning Guide.
Note:
Regardless of database type, the database must be setup to use Unicode
character encoding, such as UTF-8.
Using MySQL as the Central Management Server

(CMS) database
MySQL is an open-source database included with BusinessObjects Enterprise

that can be automatically installed and configured for use as the Central
Management Server (CMS), or system, database.
If you want to use an existing supported database server, you can enter
connection and authentication parameters during the BusinessObjects
Enterprise installation process.
To setup a database account for BusinessObjects

Enterprise
The Central Management Server (CMS) uses a database to store system

information. If you choose to install MySQL as part of your BusinessObjects
Enterprise installation, a MySQL CMS database will be created for you. If
you plan to use your own database, you should complete the steps listed
below before installing BusinessObjects Enterprise.

To create tables and write data to your new CMS database, the installation
program needs to establish a connection to the database server. When you
log on to the account being used to install BusinessObjects Enterprise, the
environment must include the appropriate variables and database drivers to
access your chosen database. Only then can the installation program access
the CMS database using your database client software.
1. Create or select a user account that provides BusinessObjects Enterprise
with the appropriate privileges to your database server.
2. Verify that you can log on to your database and that you have rights to
add or remove database tables and to add, delete, or edit table rows with
the user account.
Setting up an empty database for the CMS
If you want to use an existing database server as the Central Management

Server (CMS) or auditing database, you must create a new tablespace or
database before installing BusinessObjects Enterprise.
The installer will prompt for the connection and authentication details if you
choose to use your own database during the installation of BusinessObjects
Enterprise. The following database servers are supported for the CMS system
and audit databases:
• Microsoft SQL Server (ODBC)
• Oracle
• DB2
• MySQL
• Sybase
Note:
Review the online BusinessObjects Enterprise supported platforms document
for information related to supported database software and version
requirements:http://support.businessobjects.com/documentation/.
To integrate your existing database with BusinessObjects Enterprise, you
need to prepare it. Here is a summary of the steps to prepare your database:
• Create a new tablespace, schema, or database (the exact terminology
will depend on the database platform you're using) to act as the CMS

CMS Database requirements and preparation 2
database. Create a second for the auditing database, if you plan to enable
auditing.
• Create a new user account and password to be used by BusinessObjects
Enterprise to access the CMS database. Create a second username and
password if you plan to enable auditing.
• Specify that the new user account has required permissions to create,
modify, and delete tables and create procedures so that database can
be modified as required.
• Record the name of the database(s), the user account(s), and the
password(s) you created, so you can enter the details when you run the
BusinessObjects Enterprise installer.
During the installation, you can choose to reinitialize the existing database.
This will cause new tables to be created in your existing database. Consult
your specific database server documentation if you are unsure of the
procedure for creating a new tablespace, schema, or database. Ensure that
your database server is set up to use Unicode character encoding (such as
UTF-8).
Note:
If you have a previous release of BusinessObjects Enterprise you cannot
use your database from a previous release for BusinessObjects Enterprise.
You must create a new database, or existing data from the previous release
will be destroyed. To migrate from an previous release, create a new
database migrate your old content to the new current version's database
after the installation is complete.
Microsoft SQL Server database requirements
If you are using Microsoft SQL Server for the CMS or auditing database:
• Use a collation that supports the Unicode nchar, nvarchar and ntext
column data types, such as Latin1_General_CI_AS.
Once the database is created, you will need to prepare it for the
BusinessObjects Enterprise installation.
Related Topics
• Preparing an existing database server

Oracle database requirements
If you are using Oracle for the CMS or auditing database:

• Use a Unicode character set, such as UTF-8.
Related Topics
DB2 database requirements
If you are using DB2 for the Central Management Console (CMC) or auditing
database:
• Ensure that the CMS database is not partitioned.
Note:
The auditing database can be partitioned.
• Create the database with these settings:
Collating Sequence = “Identity”

Codeset = “UTF-8”
Territory = “XX”
If your DB2 database does not have the correct Collating Sequence
setting, the user and usergroup objects may not sort properly in the CMC.
Replace XX with the code that is appropriate for your location. Consult
your DB2 documentation for more information.
• If you are using DB2 8.1, you require a C compiler that is installed and
configured to build SQL stored procedures. DB2 8.2 through version 9.1
do not have this requirement. Stored procedures are used by
BusinessObjects Enterprise when users are added to groups. Please
consult the DB2 documentation for details on how to configure the C
compiler for SQL stored procedures.

Preparing an existing database server 2
Related Topics
MySQL database requirements
If you are using your own MySQL installation for the CMS or auditing
database:
Related Topics
Sybase database requirements
If you are using Sybase for the CMS or auditing database:

• Create a database with a page size of 8 KB. The Sybase database default
page size is 2KB, which is too small for the CMS system database to run
efficiently. The page size is set up during the database creation and
cannot be changed after the database is created.
Once the database is created, you must prepare it for the BusinessObjects
Enterprise installation.
Related Topics
Preparing an existing database server

After you have created your database, setup the database client, and before
you install BusinessObjects Enterprise, ensure that the Central Management
Server (CMS) can connect to it.

Before you deploy web applications
During your installation, you will be asked whether you want to install MySQL
or use an existing database. If you opt to use an existing database, you will
be asked for the connection and authentication details by the BusinessObjects
Enterprise installer:
Existing
Information required by installer
database
• Database name
• Server name
MySQL • Port number (default is 3306)
• Login credentials used to access database
• Server name
• Login credentials used to access database
Note:
• The Sybase server name is a combination of the host name
Sybase and the port number which is set by your database administrator
in the file sql.ini interfaces file.
• BusinessObjects Enterprise will connect to the default database
for the user you specify. This default is set by the database
administrator.
• Server: DB2 database alias

DB2 • Login credentials used to access database
• Server: TNSNAMES connect identifier

Oracle • Login credentials used to access database
Microsoft
SQL Serv- • ODBC DSN name from the Windows System DSN.
er

Your web application server must be installed and working before you attempt
to install BusinessObjects Enterprise.

Before you deploy web applications 2
To deploy and run the Central Management Console (CMC) and InfoView
web applications, your web application server should have at least 2 GB of
free disk space, in addition to any other requirements for other software
installed on the machine.
Before deploying to IIS
If you are using the 64-bit version of IIS 7, you must ensure that:
• ASP.NET is enabled.
• The advanced IIS setting Enable 32-bit Applications is set to "True".
• The advanced IIS setting .NET Application Pool is set to "Classic" mode.
Note:
If the IIS Web Application Server option is not selectable, ASP.NET v1.1
and the IIS (Control Panel > Add or Remove Programs > Windows
Components > Application Server) must be installed.


Beginning the Installation of
3
3 Beginning the Installation of BusinessObjects Enterprise
Installation checklist
Installation checklist
Prior to installing BusinessObjects Enterprise, review the checklist below.
• Have you verified appropriate network connectivity between all machines
that will be part of your deployment?
• If you are using your own database server:
• Have you created a database for the CMS?
• Have you created an auditing database, if required?
• Have you created a user id and password with access to your existing
database (if you are integrating your existing database server
software), so that the installation can access your database to configure
the CMS database?
• Have you made sure you can log onto the database with your logon
ID and password?
• Have you tested the database connection between the machine hosting
the database servers and the Central Management Server (CMS)?
• If you are using DB2 or Sybase, have you verified that your database
was created with the correct settings? (Some settings can't be modified
after the database has been created.)
• Has the database client software been properly configured?
• If you are using your own web application server:
• Have you decided on which web application server to use?
• Has the server already been installed and configured?
• Have you ensured that your existing web application server has the
required JDK installed?
• If you are installing on a VMware virtual machine, ensure the machine
name does not include underscore (_), period(.), or slash (/ or \)
characters.
Beginning your installation

The following instructions lead you through the initial steps of setting up your
BusinessObjects Enterprise installation on Windows. In this stage you will
do the following:
• Choose the language for the installation setup.
• Agree to the license terms.

Beginning the Installation of BusinessObjects Enterprise
Beginning your installation 3
• Enter the product key codes.
• Select which language packs to install.
• Select where to install BusinessObjects Enterprise.
• Select an installation type and installation directory.
When you perform the following installation, all the components associated
with your product key are installed on the local machine. Default user and
group accounts are created, and sample reports are published to the system.
Running the installer
If the installer detects that BusinessObjects EnterpriseI XI 3.x is already

installed on the machine, an error message is displayed. Click OK to exit
the program. The installer program does not continue if it finds a pre-existing
version of BusinessObjects Enterprise XI 3.x.
1. If you are installing from a DVD and the Windows autoplay setting is
enabled, the installer will start automatically. If autoplay is not enabled,
or you're installing from a hard drive, run setup.exe from the root
directory of the product distribution media.
The "Please Choose Setup Language" dialog is displayed.
2. Select the language that you'd like the Setup program to use.
Note:
This setting is only used by the Setup program for the duration of the
installation. You select languages to be installed on your new
BusinessObjects Enterprise server later.
You have a choice of the following languages for setup:
• Chinese Simplified
• Chinese Traditional
• Danish
• Dutch
• English
• French
• German
• Italian
• Japanese
• Korean

• Norwegian
• Polish
• Portuguese (Brazil)
• Russian
• Spanish
• Swedish
• Thai
3. Deselect Create log file during installation if you don't want the installer
to create a log file.
The log file is created as: <INSTALLDIR>\BusinessObjects
Enterprise 12.0\Logging\BOEInstall_X.log.
4. Click OK.
The installation wizard welcome screen is displayed.
5. Click Next to proceed with the installation.

If you are installing BusinessObjects Enterprise on Windows XP Service
Pack 2 or higher, an Internet Connection Firewall warning message is
displayed. Click OK to continue.
The "License Agreement" dialog is displayed.
6. Review the agreement.
7. Select I accept the License Agreement and click Next.
The "User Information" screen is displayed.
Related Topics
• Installation modes
Entering user information and a product keycode
Use the "User Information" screen to enter user information and provide a
keycode for your BusinessObjects Enterprise product.
1. Provide an appropriate user and organization name in the Full Name

and Organization fields.
The Organization field is optional.
2. Enter a valid code in the Product Keycode field and click Next.

Valid keycodes are formatted XXXXX-XXXXXXX-XXXXXXX-XXXX.
The "Choose Language Packs" screen is displayed.
To install Language Packs
You can choose to install specific or all available language packs. These
languages can be used by administrators and users in BusinessObjects
Enterprise products.
Note:
English is mandatory because it's used as a back-up language if a problem
with a language pack is detected. English cannot be deselected.
1. Select the language packs you want to install.

The language packs currently available for installation include:
• Danish
• Dutch
• English
• French
• German
• Italian
• Japanese
• Korean
• Norwegian
• Polish
• Russian
• Spanish
• Swedish
• Thai
Note:
You can also add language packs after installing BusinessObjects
Enterprise.
2. Click Next.
The "Install Type" screen is displayed.

Related Topics
• Installing language packs
To select an installation type
The "Install Type" screen is used to select an installation method and to

specify an installation directory.
1. Select one of the following installation type options:

• New
This option installs all the required BusinessObjects Enterprise server
and client components onto your machine.
• Custom or Expand Install
This option enables experienced users to pick and choose client and
server components to install.
• Web Tier

This option installs only web application server components.
2. Specify where to install the BusinessObjects Enterprise components in

the Destination Folder field.
If you have Business Objects products installed on your machine, the
Destination Folder field is disabled and path to the existing Business
Objects product folder is displayed.
3. Click Next to continue with the installation.

Proceed to the chapter related to the installation type you selected.
Related Topics
• Installing on a non-system drive
• Performing a New installation
• Custom or Expand installation
• Performing a Web Tier installation


New Installation
4
4 New Installation
Performing a New installation
Performing a "New" installation

Performing a "New" installation deploys all of the required and optional
components onto one machine.
A "New" installation:
1. Requires you to enter a password to use for the BusinessObjects
Enterprise system administrator account.
2. Prompts for system database connection and authentication details. You
can choose to install and configure a new MySQL database, or use an
existing database.
3. Requires you to enter a name for the Server Intelligence Agent (SIA).
4. Prompts you to choose one of the following installation options:
• Use a Java web application server. You can choose to install and
configure Tomcat, or use an existing Java web application server.
• Use the IIS web application server included with your Windows
operating system.
• Use both Java and IIS web application servers.
Related Topics
• To perform a new BusinessObjects Enterprise installation
• Beginning your installation
To perform a new BusinessObjects Enterprise

installation
The "Install Type" screen is displayed once you complete the initial set up
of the BusinessObjects Enterprise installation.

New Installation
Performing a New installation 4
1. Choose New in the "Install Type" screen.

2. Select one of the following options:
• Install MySQL Database Server if you do not have a system database
server and want to install MySQL on the current machine.
• Use an existing database server if you want to use an existing
database server.
3. Select the Enable servers upon installation box if you want to launch
BusinessObjects Enterprise when the installation process finishes.
The Server Components Configuration screen is displayed.
Related Topics
• To select an installation type

4 New Installation
To enter information on your new CMS
The "Server Components Configuration" screen is used to enter the port

number and an administrator password for the new Central Management
Server (CMS). The CMS manages BusinessObjects Enterprise servers and
manages the system and audit databases.
1. Specify a port number in the CMS port field.
The default CMS port number is 6400.
The CMS will communicate with other BusinessObjects Enterprise servers
through the specified port.
2. Specify a password for the CMS administrator account in the Password
and Confirm password fields.
Tip:
You can opt to skip this step - select the Configure the BusinessObjects
Enterprise Administrator password at a later time box.

The "Server Intelligence Agent" screen is displayed.
Note:
If the port you specified in step 1 is unavailable, you will be requested to
specify another port number.
To enter Server Intelligence Agent information
A Server Intelligence Agent (SIA) node is automatically created during

installation of BusinessObjects Enterprise. For more information on Server
Intelligence and the Server Intelligence Agent, refer to the SAP
BusinessObjects Enterprise Administrator's Guide. The "Server Intelligence
Agent" screen is used to name and designate a port address for the SIA.
1. Provide a unique name to identify the SIA node in the Node Name field.
Note:
Do not use spaces or non-alphanumeric characters in a SIA node name.
2. Specify a port number for the SIA in the Port field (default is 6410).

New Installation
This port will be used by the SIA to communicate with the Central
Once the SIA information is entered, the port number will be validated
before you can proceed to configure the CMS database for your
installation. A warning will display if the port you specified is not available.
Related Topics
• To configure your MySQL database server
• To configure an existing database server
CMS database configuration
To configure your MySQL database server
The "MySQL Database Server Configuration" screen appears if you chose

to install MySQL as part of the BusinessObjects Enterprise installation.
1. Specify the port number for the MySQL database server in the MySQL
Port Number field.
The default port number is 3306. Use this number unless the port is
unavailable.
2. Specify and confirm a password for the MySQL root user account in the
MySQL root User Account area.
3. Confirm the username and give a password for the MySQL
BusinessObjects database user account in the MySQL BusinessObjects
User Account area and click Next.
The "Select Web Application Server" screen is displayed.
Related Topics
• To perform a new BusinessObjects Enterprise installation
• To select a web application server configuration option

4 New Installation
To configure an existing database server
The "CMS Database Information" screen appears if you chose to use an

existing database server to hold the BusinessObjects Enterprise Central
Management Server (CMS) database. Use this screen to enter connection
and authentication details for the database.
1. Select a database type from the Select existing CMS database
drop-down list in the CMS Database pane.
Depending on your database server selection, corresponding input fields
are displayed in the CMS Database pane.
2. Provide all the required information for the database in the fields provided
in the CMS Database pane.
The table below summarizes all the information required for each database
type:
Database type Information required at install time
• ODBC DSN (Specified in Control

Microsoft SQL Server (ODBC) Panel's Data Sources (ODBC)
applet)
• Server: tnsnames connect identifi-

Oracle er
• Login credentials
• Server: DB2 database alias

DB2 • Login credentials
• Database: MySQL database

name
MySQL • Server: MySQL server name
• Port: default port is 3306

New Installation
Database type Information required at install time
• Server: Sybase Server Name

Note:
Sybase The Sybase server name is a combi-
nation of the host name and the port
number which is set by your database
administrator in the file sql.ini.
To provide an ODBC DSN for a Microsoft SQL Server:

a. Click the Browse button in the CMS Database area.
b. Use the "SQL Server Logon" screen to select a data source, database,
and to provide user credentials.
c. If you are installing on a 64-bit version of Windows, you have the option
to select the Consume DSN created under WOW64 checkbox.
d. Click OK to submit your settings.
The "SQL Server Logon" screen is closed and an ODBC DSN entry
is displayed in the ODBC DSN field.
3. Select the Auditing Database check-box to set up an existing auditing

database. If you do not want to specify an auditing database for your new
installation, skip to step 6.
The input fields under the Auditing Database box are activated.
4. Select a database type from the Select existing Auditing database
drop-down list in the Auditing Database pane.
are displayed in the Auditing Database pane.
in the Auditing Database pane.
6. Select the Reset existing database box to delete all current tables and
entries in existing database CMS and auditing databases.
The "Select Web Application Server" screen is displayed. This screen
only displays if a connection is established with the database configuration
you provided.

4 New Installation
Related Topics
• To select a web application server configuration option
To select a web application server configuration

option
The web application server runs Business Objects web applications such as
InfoView, the Central Management Console (CMC), and custom web
applications. Use the "Select Web Application Server" screen to choose to:
• Install and/or deploy to a Java web application server, such as the Tomcat
web application server included with BusinessObjects Enterprise.
• Install and deploy to the IIS web application server installed as part of
your Windows operating system.
Note:
• If you are using the 64-bit version of IIS 7, you must ensure that:
• The advanced IIS setting Enable 32-bit Applications is set to
"True".
• The advanced IIS setting .NET Application Pool is set to "Classic"
mode.
• If the IIS Web Application Server option is not selectable, ASP.NET
v1.1 and the IIS (Control Panel > Add or Remove Programs >
Windows Components > Application Server) must be installed.

New Installation
To configure a Java web application server for BusinessObjects Enterprise

you will need the web application server administrator account name and
password, as well as the listener port number.
1. To use a Java web application server, select Java Web Application
Server and choose one of the following options:
• Install Tomcat application server and deploy to it. This will
automatically install and configure Tomcat.
• Automatically deploy to a pre-installed Web Application Server.
This will prompt you to enter the configuration and authentication
information on the next screen.
2. To use the IIS web application server included as part of your Windows
operating system, choose IIS Web Application Server, then select the
website to use for deployment from the drop-down list.
3. Click Next.
Depending on your selection, you can now proceed to either configure
your web application server, or start the installation process.

4 New Installation
To configure a new Tomcat web application server
The "Configure Tomcat" screen displays during installation if you choose to

install Tomcat as the web application server for your BusinessObjects
Enterprise installation. Use this screen to configure Tomcat.
1. Accept the default values or specify new port numbers for Connection
port, Shutdown port, and Redirect port.
Note:
If the port numbers you specified are in use, a warning message is
displayed. To continue you will have to specify unused and valid port
numbers.
The "Start Installation" screen is displayed.
To configure your existing web application server
The "Configure Web Application Server" screen displays during installation

after you specify an existing server in the "Select Web Application Server"
screen. To properly install web components on your web application server,
you must provide specific configuration information about your existing web
application server.
1. Select your existing web application server from the drop-down list of web
application server types.
The following table summarizes the information required for supported
web application servers.

New Installation
Web application Information required for installation
server
Tomcat 5.5 • Server Instance: Name of the current web appli-
cation server instance (for example “localhost”).
• Service Name: Name of the Windows service if
the application server will be installed as a win-
dows service (for example “Tomcat5”).
• Application Server Installation Directory: The
directory where the web application server is in-
stalled (for example C:\wdeploy\appserv
er\Tomcat5520).
WebLogic 10 • Port: Administration port of the application server

(for example “7001”).
• Username: User name with administration rights
to the application server.
• Password: Password for account with administra-
tion rights to the application server.
• Server Instance: Name of the current web appli-
cation server instance (for example “mserver1”).
• Application Server Domain Root Directory: The
WebLogic domain root directory (for example
C:\bea\weblogic10\user_projects\do
mains\base_domain).
WebLogic 9.2 • Port: Administration port of the application server

stalled (for example C:\bea\us
er_projects\domains\base_domain).
WebSphere 6.1

4 New Installation

server
• SOAP Port: The SOAP Connector Port of the ap-

plication server (for example “8880”).
to the WebSphere application server.
cation server instance (for example “server1”).
• Virtual Host: The virtual host to which the applica-
tion must be bound.
• Admin is Secure?: Select this option to enable
security requiring administrative access credentials
to the application.
Note:
Values for the username and password parameters
must be set when Admin is Secure is enabled.
stalled (for example C:\Program
Files\IBM\WebSphere\AppServer).
Oracle Application
Server 10g R3

New Installation
server
• Admin is Secure?: Select this option to use Se-

cure Sockets Layer (SSL) encryption for authenti-
cation.
Note:
If Admin is Secure? is not selected, you will still
have to specify the username and password to
access the server.
• Port: Administration port of the application server
(for example “6003”). This should be the request
port of the <notification-server> element
in the opmn.xml file.
• Username: User with administration rights to the
application server.
• Server Instance: Name of the Oracle Application
Server application server instance (for example
“home”).
• Server Name: Name of the target application
server (for example, “myserver.domain.com”).
• Group Id: Name of the server group to which the
target application belongs (for example "De-
fault_group").
stalled (for example C:\product\10.1.3\Or
acleAS_1).
Remember your credentials for the web application server as they may be
required to install add-ons such as ProcessTracker or additional language
packs.

4 New Installation
To enter a Web Application Container Server (WACS) HTTP port

number
The Web Application Container Server (WACS) is a container that provides

Central Management Console (CMC) services for .NET installations. If you
are not using a Java web application server in your deployment, the "Web
Application Container Server Configuration" screen appears.
This screen allows you to either accept the default HTTP port number, 6405,
or to specify a different port. This is the HTTP port number on which you will
access the CMC through WACS.
1. If you want to change the HTTP port number for the WACS server, enter
a new value in the HTTP Port field.
2. Click Next to continue.
To start the installation
The "Start Installation" screen is the final screen in the installation.

• Click the Next button to start the installation process.
Note:
If you ran setup.exe from the command line with the -w [filename]
parameter, this is the point at which you can Cancel the installation
process, as the .ini configuration file has been written.

Custom or Expand
Installations
5
5 Custom or Expand Installations
Custom or Expand installation

The "Custom or Expand" option allows you to install individual components.
It is recommended that you run this type of installation only after you are
familiar with specific BusinessObjects Enterprise components and their roles,
otherwise you may inadvertently fail to install a required component.
After setting up one BusinessObjects Enterprise server, you can run a

"Custom or Expand" installation on a second machine to add server
components, create a CMS cluster, increase available resources, and
distribute the processing workload over both machines.
The "Custom or Expand" install features consist of:

• Client Components
• Web Tier Components
• Server Components
• Database Access
• Export Support
• Samples
• Help Files
You may choose to install all, some, or parts of the above components.
Tip:
Consult the “Scaling Your System” section of the SAP BusinessObjects
Enterprise Administrator's Guide for information on planning how to best
expand your installation to meet the needs of your organization.
To select or deselect features
Use the "Select Features" screen to select BusinessObjects Enterprise

components when running a "Custom and Expand" installation. All the
available features are listed in the feature tree under the BusinessObjects
Enterprise root node. Each node has a corresponding installation icon.
1. Click and hold the installation icon so select your installation preference:
• Specify that the selected feature will be installed to the local hard drive.
• Specify that the selected feature and its subfeatures will be installed
on the local hard drive.

Custom or Expand Installations
Custom or Expand installation 5
• Specify that a selected feature and its subfeatures will not be installed.
Node installa- Meaning

tion icon
The feature and some subfeatures will be installed on the
local hard drive.
The feature and all subfeatures will be installed on the local
hard drive.
The feature is either unavailable or will not be installed.
a. Click Disk Cost to calculate the amount of disk space required for the
selected features.
A separate screen is displayed indicating storage space available on
the local machine and mapped network drives. Drives that do not have
enough disk space for the currently selected features are highlighted.
Click OK to return to the "Select Features" screen.
2. Click Next.
BusinessObjects Enterprise Client Components
The client components are rich client tools that provide end users with access
to BusinessObjects Enterprise server functions. Client component tools are
only available for Windows operating systems, but do connect to servers
running non-Windows operating systems.
To install client components on a BusinessObjects Enterprise server system,

you must use the BusinessObjects Enterprise setup program "Custom or
Expand install" option. Do not attempt to install client components on a server
system by installing the stand-alone client tool installer, which is intended to
install on client systems only. The available tools are:


document.
terprise.
Universe Builder Creates universe connections for Web Intelli-

Universe Designer Provides a graphical interface to select and view
tables in a database.
applications:
If the installation program detects the

.NET Framework 1.1 or 2.0, it automatical-
ly installs the BusinessObjects Enterprise
.NET SDK for .NET Framework 1.1 or 2.0.
You can also use the BusinessObjects

Enterprise XI 3.1 .NET runtime redis-
tributable package to install the Busines-
sObjects Enterprise .NET SDK for .NET
Framework 2.0.
SDK.

BusinessObjects Enterprise Web Tier Components
components include:

BI Platform Web Com- Used to run BusinessObjects Enterprise applications,
ponents including the Central Management Console (CMC),
InfoView, Dashboard and Analytics, and Voyager.
applications. The Web Services consumer API is pro-
vided for both Java and .NET with a full set of docu-
mentation and samples.
tion server. If you do not have an existing web applica-
tion server, you can choose to install Apache Tomcat
5.5.
BusinessObjects Server Components
The following BusinessObjects Enterprise Server Components can be

installed by running a "Custom or Expand" installation. For further explanation
of what these servers do, please consult the “BusinessObjects Enterprise
Architecture” chapter of the SAP BusinessObjects Enterprise Administrator's
Guide.
• Central Configuration Manager
This is the application that can be used to start and stop services, such
as Tomcat, and the Server Intelligence Agent (SIA).
When you select the Manage Servers icon on the toolbar you may also
start, stop, restart, disable, enable and force termination of the Enterprise
servers. This tool is also used after installation to change which data
source is used for either the CMS or the auditing database, and to update
objects after a migration.
• Mapping Support
Installs the necessary components for building interactive geographic
maps in Crystal Reports.
• Enterprise Servers
• Central Management Server

• MySQL Database Server
• Auditor
• Event Server
• Input File Repository Server
• Output File Repository Server
• Crystal Reports Cache Server
• Crystal Reports Processing Server
• Publication Job Server
• Web Intelligence Processing Server
• Desktop Intelligence Servers
• Adaptive Processing Server
• Crystal Reports Job Server
• Program Job Server
• Destination Job Server
• List of Values Job Server
• Desktop Intelligence Job Server
• Adaptive Job Server
• Report Application Server
• Multi Dimensional Analysis Services Server
• Dashboard and Analytics Servers
• Web Application Container Server (WACS)
Database Access
BusinessObjects Enterprise supports business intelligence gathering from

many different databases. The database access feature installs support for
access to the following data sources:
• Data Federator
• HP Neoview
• MySQL
• Generic ODBC, JDBC
• Salesforce.com Driver
• Netezza
• Microsoft
• IBM DB2

• IBM Informix (includes Redbrick)

• Progress OpenEdge
• Oracle
• Sybase
• NCRTeradata
Export Support
The Export Support feature provides drivers and files to enable export to a
variety of industry standard file formats.
• Character Separated Format (CSV)
• Disk File Destination
• Rich Text Format (RTF)
• Word for Windows Format
• Acrobat PDF Format
• Text Format
• Excel Format
• Crystal Reports Format
• XML Format
• Legacy XML Format
Samples
Select the Samples feature to include sample reports in your BusinessObjects

Enterprise installation. These reports are found in the Report Samples folder.
Included are sample reports for Crystal Reports, a BIAR file that includes
Web Intelligence reports as well as the Universe for those sample reports.
Note:
Only English samples will be installed. Samples in other languages can be
downloaded from http://support.businessobjects.com/.

To perform a Custom or Expand installation 5
Help Files
Select the Help files feature to install the HTML help for the products you
are installing including as well as the SAP BusinessObjects Enterprise
Administrator's Guide and the SAP BusinessObjects Enterprise InfoView
User's Guide. These guides can be accessed after installation from Start >
BusinessObjects XI 3.1 > BusinessObjects Enterprise > Documentation.
Note:
The specific help related to an individual component is bundled with the
component. For example, if you install the Publishing Wizard or the Import
Wizard you will get the appropriate .chm help.
To perform a "Custom or Expand"

installation
The "Install Type" screen is displayed after beginning the installation.

To perform a Custom or Expand installation
1. Choose Custom or Expand in the "Install Type" screen.

3. Click Next.
The "Select Features" screen is displayed.
Related Topics
• To select or deselect features
• To install only the server components
To install only the client components
Use the procedure below when running a "Custom or Expand" installation

to install BusinessObjects Enterprise client components.
1. Left-click on the icon beside BusinessObjects Enterprise in the "Select
Features" screen.
2. Select Entire feature will be unavailable.
All the icons under BusinessObjects Enterprise will change to .
3. Left-click on the Client Components icon.
4. Select Entire feature will be installed on local hard drive.
The Client Components icon will display as .
The installation setup program displays the following error message:
You are installing one or more features without any
Database Access drivers. Without these, installed
features may
not function properly. Do you wish to continue?
6. Click Yes.
7. Click Next to start the installation.

To install only the server components
Use the procedure below to install BusinessObjects Enterprise server

components. When you perform this installation, server components are
installed, the default user and group accounts are created, and sample reports
are published to the system. When the installation is complete, the servers
are started.
1. Left-click on the icon beside Client Components in the "Select Features"
screen and select Entire feature will be unavailable.
The Client Components icon changes to
2. Left-click on the icon beside Web Tier Components and select Entire
feature will be unavailable.
The Web Tier Components icon changes to
3. If you want to install MySQL, skip to step 4. Expand Server Components.
Note:
Do not install MySQL if you want to use an existing database server. Do
not install MySQL if you only want to add server components to an existing
CMS cluster.
a. Expand Central Management Server.
b. Left-click on the icon beside Auditor and select Entire Feature will
be unavailable.
c. Left-click on the icon beside MySQL and select Entire Feature will
be unavailable.
4. Deselect the Database Access, Export Support, Samples, and Help
Files options if they are not required.
If you chose to install MySQL, enter information on your new CMS. If you
chose not to install MySQL you need to specify whether or not this is your
first CMS cluster.
Related Topics
• To enter CMS clustering information

To enter CMS clustering information
If you chose not to install MySQL, and are installing server components
through a "Custom or Expand" installation, you need to provide information
in the "CMS Clustering" screen.
1. If this installation is the first CMS in your deployment, select If 'Yes,' enter
the information for the new CMS. You can now do one of the following.
• In the fields provided on the right of the screen, enter the CMS port
number and administrator password.
• Select Configure the BusinessObjects Enterprise Administrator
password at a later time.
2. Select If 'no,' enter the new CMS port, and details for a CMS with
which to cluster if this server installation is not the first CMS in your
deployment. New information entry fields will be displayed on the right
side of the screen.
a. Specify a port number for your new CMS installation.
b. Provide the CMS hostname, port number, and password for the cluster
to which you want to add the CMS of your installation.
Before proceeding to the next screen, the installation setup program will
test connectivity to your existing CMS cluster based on the information
you provided.
Related Topics
• To enter Server Intelligence Agent information
To enter information on your new CMS
The "Server Components Configuration" screen is used to enter the port

number and an administrator password for the new Central Management
Server (CMS). The CMS manages BusinessObjects Enterprise servers and
manages the system and audit databases.
1. Specify a port number in the CMS port field.
The default CMS port number is 6400.

The CMS will communicate with other BusinessObjects Enterprise servers
through the specified port.
2. Specify a password for the CMS administrator account in the Password
and Confirm password fields.
Tip:
You can opt to skip this step - select the Configure the BusinessObjects
Enterprise Administrator password at a later time box.

Note:
If the port you specified in step 1 is unavailable, you will be requested to
specify another port number.
To enter Server Intelligence Agent information
A Server Intelligence Agent (SIA) node is automatically created during

installation of BusinessObjects Enterprise. For more information on Server
Intelligence and the Server Intelligence Agent, refer to the SAP
BusinessObjects Enterprise Administrator's Guide. The "Server Intelligence
Agent" screen is used to name and designate a port address for the SIA.
1. Provide a unique name to identify the SIA node in the Node Name field.
Note:
Do not use spaces or non-alphanumeric characters in a SIA node name.
2. Specify a port number for the SIA in the Port field (default is 6410).
This port will be used by the SIA to communicate with the Central
Once the SIA information is entered, the port number will be validated
before you can proceed to configure the CMS database for your
installation. A warning will display if the port you specified is not available.
Related Topics
• To configure your MySQL database server
• To configure an existing database server

To configure your MySQL database server
The "MySQL Database Server Configuration" screen appears if you chose

to install MySQL as the database server for your Custom or Expand
installation.
1. Specify the port number for the MySQL database server in the MySQL
Port Number field.
The default port number is 3306. Use this number unless this port is
unavailable.
2. Specify and confirm a password for the MySQL root user account in the
MySQL root User Account pane.
3. Specify and confirm a password for the MySQL BusinessObjects user
account in the MySQL BusinessObjects User Account pane.
4. Click Next to continue the installation.

To configure an existing database server
The "CMS Database Information" screen appears if you chose to use an

existing database server as your CMS for your Custom or Expand installation.
1. Select a database type from the Select existing CMS database
drop-down list in "CMS Database".
are displayed in "CMS Database".
in "CMS Database".
type.
Information required for installa-

Database type
tion
MySQL Data Source Name
Sybase Sybase Server Name
DB2 DB2 database alias
Oracle tnsnames connect identifier
Microsoft SQL Server ODBC DSN
a. To provide an ODBC DSN for a Microsoft SQL Server, click the

Browse button in "CMS Database".
The "SQL Server Logon" screen is displayed.

Note:
If you are running the installation on a Windows 64-bit machine an
additional check box - Consume DSN created under WOW64 - is
displayed.
b. Use the "SQL Server Logon" screen to select a data source, database,
and to provide user credentials.
c. Click OK to submit your settings.
The "SQL Server Logon" screen is closed and an ODBC DSN entry
is displayed in"CMS Database".
If you do not want to specify an auditing database for your new installation
skip to step 6.
3. Select the Auditing Database box to specify an auditing database for
your new installation.
The input fields under the Auditing Database box are activated.
4. Select a database type from the Select existing Auditing database
drop-down list in "Auditing Database"
are displayed in "Auditing Database".

in "Auditing Database".
type.
Information required for installa-

Database type
tion
MySQL Data Source Name
Sybase Sybase Server Name
DB2 DB2 database alias
Oracle tnsnames connect identifier
Microsoft SQL Server ODBC DSN
6. Select the Reset existing database box to delete all current tables and
entries in the existing database.
The "Start Installation" screen is displayed. This screen only displays if
a connection is established with the database configuration you provided.

Note:

To install only the web tier components
Use the procedure below when running a Custom or Expand installation type
to only install the BusinessObjects Enterprise Web Tier Components.
1. Left-click on the icon beside BusinessObjects Enterprise in the "Select
Features" screen.
2. Select Entire feature will be unavailable.
All the icons under BusinessObjects Enterprise will change to .
3. Left-click on the Web Tier Components icon.
4. Select Will be installed on local hard drive.
The Web Tier Components icon will display as .
5. If you want to install Apache Tomcat as your web application server skip
to step 6. Expand Web Tier components if you want to use your existing
web application server.
a. Left-click on the icon beside Tomcat.
b. Select Entire Feature will be unavailable.
The "CMS Clustering" screen is displayed.
To specify CMS cluster information
When you only install Web Tier components as part of a custom or expand
installation, you need to specify an existing CMS. Use the "CMS Clustering"
screen to provide information on CMS to which you want to cluster your web
tier components.
1. Enter information on your existing CMS in the fields provided.
• Existing CMS Hostname
• Existing CMS Port
• CMS Administrator Password
Note:
The CMS Hostname defaults to your local computer name.
2. Click Next to continue.

The installation program will attempt to communicate with your existing
CMS cluster using the information you provided.
You now need to configure your web application server.
To select a web application server configuration option
Note:
"True".
mode.


3. Click Next.

To enter a Web Application Container Service (WACS) HTTP port number
A Web Application Container Service (WACS) will automatically be installed
if the setup program determines that no Java web application server will be
used.
You must enter a port number for the HTTP listener.
• Enter the port number into the HTTP Port field. The default port number
is 6405.
The WACS will listen for HTTP requests on the port you enter.

Note:
numbers.

application server.


server
er\Tomcat5520).

mains\base_domain).

WebSphere 6.1

server

tion must be bound.
to the application.
Note:
Oracle Application
Server 10g R3


server

cation.
Note:
access the server.
application server.
“home”).
fault_group").
acleAS_1).
packs.


Note:


Web Applications
Installation
6
6 Web Applications Installation
Performing a Web Tier installation

The web tier installation type installs the appropriate web application
components on the machine running your web application server. You will
need user account and port information to configure your web application
server through the BusinessObjects Enterprise setup program.
The Java SDK 1.5 is installed by default with a web tier installation.
The web application server processes scripts, communicates with report and
cache servers, translates cached files to DHTML, facilitates OLAP view
requests and manages session state information for users.
Tip:
If you have not yet installed the server components in your deployment, you
will not be able to verify the connectivity for the web applications. It is best
practice to install the server and client components to verify connectivity.
BusinessObjects Enterprise Web Tier Components
components include:

Web Applications Installation
Performing a Web Tier installation 6
BI Platform Web Com- Used to run BusinessObjects Enterprise applications,
ponents including the Central Management Console (CMC),
InfoView, Dashboard and Analytics, and Voyager.
applications. The Web Services consumer API is pro-
vided for both Java and .NET with a full set of docu-
mentation and samples.
tion server. If you do not have an existing web applica-
tion server, you can choose to install Apache Tomcat
5.5.
To perform a Web Tier installation
The "Install Type" screen is displayed once you complete the initial set up
of the BusinessObjects Enterprise installation.

1. Choose Web Tier in the "Install Type" screen.

Related Topics
To select and deselect web tier components
Use the "Select Features" screen to select and deselect web tier components
when running a Web Tier installation. All the available web tier components
are listed in the feature tree under the BusinessObjects Enterprise node.
Each feature and subfeature has a corresponding icon.
1. Click the icon for a feature you want to select or deselect.

You can do any of the following:
• Specify that the selected feature will be installed on the local hard
drive.
Icon associat- Meaning

ed with fea-
ture
The feature and only the subfeatures you select will be in-
stalled on the local hard drive you specified in the Setup
program.
The feature and all its subfeatures will be installed on the
local hard drive you specified earlier .
The feature or subfeature is either unavailable or will not
be installed.
a. Click Disk Cost to calculate if sufficient disk space is available for

your selected features.
Click OK to close to return to the "Select Features" page.

The "CMS Clustering" screen is displayed.
To specify an existing CMS for web tier components
The web tier components need to be associated with an existing Central

Management Server. Use the "CMS Clustering" screen to provide information
on the CMS that will manage the web tier components you are installing.
1. Specify the host name for the CMS in the Existing CMS Hostname field.
2. Specify the port number used to communicate with the CMS in the
Existing CMS Port field.
The default port number used by the CMS is 6400.

3. Specify the password used by CMS Administrator in the CMS

Administrator Password field.
The information on the CMS is verified. Once the verification is complete,
the "Select Web Application Server" screen is displayed.
To select a web application server configuration

option
Note:
"True".
mode.


3. Click Next.


Note:
numbers.

application server.

server
er\Tomcat5520).

mains\base_domain).

WebSphere 6.1


server

tion must be bound.
to the application.
Note:
Oracle Application
Server 10g R3

server

cation.
Note:
access the server.
application server.
“home”).
fault_group").
acleAS_1).
packs.


Note:

Silent Installation
7
7 Silent Installation
Overview of silent installation
Overview of silent installation

There are two methods for running BusinessObjects Enterprise installations
for Windows directly from the command line:
• Silent installation using a response file - referred to as a scripted

installation in this guide
• Silent installation specifying parameters directly on the command line
Both methods can be used to automate installations across multiple

machines. The scripted installation method requires that you to specify an
.ini file. The silent installation allows you to specify parameters for running
setup.exe.
The same parameters are used for both methods. It is recommended that
you use the scripted installation method to run custom installations, so that
you avoid having to pass a large number of parameter settings directly
through the command line.
Note:
If you pass a parameter directly in the command line, the setting will override
any setting specified in the .ini file.
These installation methods are particularly useful when you need to quickly
perform multiple installations. You can also integrate the scripts and
commands into your own installation scripts.
Silent installations include a series of parameters including installation settings
and directory paths to system resources. You can also specify settings that
control the level of prompts during an installation.
Note:
BusinessObjects Enterprise does not support silent installations when the
install contents are on multiple DVDs. If your install is on multiple DVDs, you
must first copy the contents from all the DVDs to a central location, such as
the local hard-drive, and then run the silent install from the location that
contains the content from all the DVDs.
Related Topics
• To create an installation .ini file
• Silent installation parameters

Silent Installation
Specific .ini file parameters for setup.exe 7
Specific .ini file parameters for setup.exe
There are three parameters used in conjunction with the .ini file than can
be used when running setup.exe on the command line.
Parameter Description
-w <PATH\CONFIGURA Writes all the installation settings to an .ini file to
TION_FILE .ini> the specified filepath. If a filepath is not specified,
the file is stored in the system default %TEMP% fold-
er.
-r <PATH\CONFIGURA Reads the specified.ini file and passes the set-
TION_FILE .ini tings to the installer as settings.
Note:
If you pass a parameter directly in the command
line, the setting will override any setting specified in
the .ini file.
-l <PATH\CONFIGURA Creates an installation log file in the specified

TION_FILE.ini filepath. If a filepath is not specified, the system de-
fault %TEMP% folder is used. This parameter can
only be used if -r is also specified.
Related Topics
To create an installation .ini file
You need to access the directory containing the setup.exe file.

1. Open a command line console.
2. Change directories to the folder containing the BusinessObjects Enterprise
setup.exe.
3. In the command-line type the following:
setup.exe -w <PATH>\<FILENAME.ini>

4. Press Enter to launch the installation program.

5. Follow the on-screen instructions to enter your preferred installation
settings until you reach the final screen of the setup program.
These settings are recorded in the response file.
6. Click Cancel to abort the installation.
User-defined and default parameters from installation setup are written to
the .ini file , which is stored in the directory specified in step 3.
Note:
If a path is not specified, the file is stored in the current working directory.
Related Topics
Sample .ini file
The following example installation .ini file was generated for a new
BusinessObjects Enterprise installation in which MySQL and Tomcat were
selected. The French language pack was added to the English default.
[OTHER]
[OTHER]
QUIET=/qa
[INSTALL]
ALLUSERS="1"
AS_ADMIN_IS_SECURE=""
AS_ADMIN_PASSWORD=""
AS_ADMIN_PORT="8080"
AS_ADMIN_USERNAME="admin"
AS_DIR="C:\Program Files\Business Objects\Tomcat55"
AS_INSTANCE="localhost"
AS_SERVER="tomcat55"
AS_SERVICE_NAME="BOE120Tomcat"
AS_VIRTUAL_HOST=""
ApplicationUsers="AllUsers"
CADNODE="BUSINESSABCDEF"
CADPORT="6410"
CLIENTAUDITINGPORT="6420"
CLIENTLANGUAGE="EN"
CLUSTERCMS="False"

Silent Installation
CMSPASSWORD=""
COMPANYNAME=""
DATABASEAUDITDRIVER="MySQLDatabaseSubSystem"
DATABASECONNECT=""
DATABASEDB="BOE120"
DATABASEDB_AUDIT="BOE120_AUDIT"
DATABASEDRIVER="MySQLDatabaseSubSystem"
DATABASEDSN="Business Objects CMS"
DATABASEDSN_AUDIT="Business Objects Audit Server"
DATABASENWLAYER_AUDIT="ODBC"
DATABASEPORT="3306"
DATABASEPORT_AUDIT="3306"
DATABASEPWD="password1"
DATABASEPWD_AUDIT="password1"
DATABASEPWD_MYSQLROOT="password1"
DATABASERDMS_AUDIT="MySQL 5"
DATABASESERVER_AUDIT="localhost"
DATABASEUid="sf_sa"
DATABASEUID_AUDIT="sa"
DATABASE_AUDIT_CONNSVR="connsvr"
ENABLELOGFILE="1"
ENABLESERVERS="1"
INSTALL.LP.EN.SELECTED="1"
INSTALL.LP.FR.SELECTED="1"
INSTALLDBTYPE="SQL"
INSTALLDIR="C:\Program Files\Business Objects\"
INSTALLLEVEL="6"
INSTALLMODE="New"
INSTALLSWITCH="Server"
INSTALL_DB_TYPE="InstallMySQL"
MYSQLPORT="3306"
MYSQL_REMOTE_ACCESS=""
NEWCMSPASSWORD="password1"
NSPORT="6400"
PIDKEY="XXXXX-XXXXXXX-XXXXXXX-XXXX"
Privileged="1"
SINGLESERVER=""
SKIP_DEPLOYMENT=""
TOMCAT_CONNECTION_PORT="8080"
TOMCAT_REDIRECT_PORT="8443"
TOMCAT_SHUTDOWN_PORT="8005"
USERNAME="Business Objects"
WCADOTNETINSTALL="False"
WCAEXISTINGINSTALL="False"
WCAJAVAINSTALL="True"
WCATOMCATINSTALL="True"
WDEPLOY_LANGUAGES="en,fr"
WDEPLOY_LATER=""
WEBSITE_METABASE_NUMBER="1"

WEBSITE_NAME=""
WEBSITE_PORT="80"
[FEATURES]
REMOVE="WCADotNet,WebApplicationContainer"
ADDLOCAL="Tomcat,Universe,qaaws,Complete,DotNETSDK,Dot
NET2SDK,ImportWizard,VSDesigner,AlwaysInstall,BeforeIn
stall,VBA62,Reporter,Clients,WRC,DataSourceMigrationWiz
ard,CrystalBVM,MetaDataDesigner,ConversionTool,PubWiz,De
signer,DotNetRASSDK,DotNetViewersSDK,VSHELP,RenetSDK,De
velopersFiles,JavaRASSDK,BOEJavaSDK,JavaViewersSDK,Re
beanSDK,WebServicesSDK,UnivTransMgr,wdeploy,BIPWeb
Comp,WebTierComp,BOEWebServices,CCM,ServerComponents,Map
ping,Repository,CRPE,MetaData,CMS,Auditor,MySQL,EventServ
er,InputFRS,OutputFRS,CacheServer,PageServer,Publication
Server,DotNETOnly,ReportAppServer,MDASS,CRJobServ
er,DestJobServer,LOVJobServer,DeskIJobServer,ProgramJob
Server,WebIJobServer,AdaptiveJobServer,PublishingSer
vice,AdaptiveProcessingServer,SearchingService,CrystalRe
portDataProvider,AuditProxyService,Webi,RAS21,DAS,AuditRp
tUnvEN,DADataFederator,DataAccess,HPNeoview,OLAP,My
Cube,SOFA,DAMySQL,DAGenericOD
BC,SFORCE,XML,BDE,dBase,FileSystem,DANETEZZA,DAMi
crosoft,DAIBMDB2,IBM,Redbrick,DAIBMInformix,OLE_DB_Da
ta,DAProgressOpenEdge,DAOracle,SybaseAnywhere,DASy
base,SybaseASE,SybaseIQ,SymantecACT,DANCRTeradata,Text
DA,Btrieve,CharacterSeparated,ExportSupport,ExpDisk
File,ExpRichTextFormat,ExpWordforWindows,PDF,ExpText,Ex
pExcel,ExpCrystalReports,XMLExport,LegacyXMLExport,Sam
plesEN,UserHelp,LanguagePackCostingFeatureen,LanguagePack
CostingFeature"
ADDSOURCE=""
ADVERTISE=""
This script can now be used for future silent installations by including the file
name and path in the command line as shown below:
setup.exe -r FILEPATH
Silent installation parameters
The following table lists common parameters that are used for both silent
and scripted installations of BusinessObjects Enterprise on Windows.

Silent Installation
Caution:
/qn Specifies not to prompt during or after the installation.
Note:
You must also enter the CLIENTLANGUAGE parameter
as part of your silent install string or the language selec-
tion screen will appear at the beginning of your install.
/qn+ Specifies to prompt when the installation is complete.

Note:
You must also enter the CLIENTLANGUAGE parameter
as part of your silent install string or the language selec-
tion screen will appear at the beginning of your install.
AS_ADMIN_IS_SE- Specifies that an administrator credential must be passed

CURE to access the web application server. This setting only
valid for WebSphere 6 and Oracle.
AS_ADMIN_IS_SECURE="true"
AS_ADMIN_PASS- Password used by the administrator account to access

WORD the web application server.
AS_ADMIN_PASSWORD="pass"
AS_ADMIN_PORT Specifies the port used by the web application server.
AS_ADMIN_PORT="8080"
AS_ADMIN_USER- Specifies the account name used by the administrator

NAME to access the web application server.
AS_ADMIN_USERNAME="admin"
AS_DIR Specifies the installation directory for the web application

server.
AS_DIR="<INSTALLDIR>/Tomcat55"

AS_INSTANCE Specifies the name of the current web application server
instance.
AS_INSTANCE="localhost"
AS_SERVER Jave web application server:

• Use tomcat55 for Tomcat
• Use oas1013 for Oracle Application Server 10g R3
• Use weblogic9 for WebLogic 9
• Use weblogic10 for WebLogic 10
• Use websphere6 for WebSphere 6.1
AS_SERVER="tomcat55"
Note:
This parameter is blank when installing to a .NET web
application server.
AS_SERVICE_NAME Specifies the name of the Windows service if the appli-

cation server will be installed as a service on Windows.
AS_SERVICE_NAME="BOE120Tomcat"
AS_VIRTUAL_HOST Specifies virtual host to which the application must be

bound.
AS_VIRTUAL_HOST="hostname"
CADNODE Specifies the node name for the Server Intelligence

Agent.
CADNODE="SIA1"
Note:
Do not use spaces or non-alphanumeric characters in
a SIA node name.
CADPORT Specifies the port used by Server Intelligence Agent.
CADPORT="6410"

Silent Installation
CLIENTLANGUAGE Specifies the language used by the installer:
• en=English
• chs=Simplified Chinese
• cht=Traditional Chinese
• de=German
• es=Spanish
• ko=Korean
• nl=Dutch
• jp=Japanese
• pt=Portuguese
• sv=Swedish
• ru=Russian
• fr=French
• it=Italian
• th=Thai
• pl=Polish
• da=Danish
• no=Norwegian
• sv=Swedish
• pt=Portuguese
Note:
If this parameter not specified, you will be prompted to
select a language when the installation begins.
CLIENTLANGUAGE="EN"
CLUSTERCMS Specifies if you are adding servers to an existing CMS.

To change this setting, it is recommended that you create
a new .ini file.
CLUSTERCMS="False"
CMSPASSWORD Specifies the administrator password for an existing CMS

to use in either a custom or web tier installation.
CMSPASSWORD="password"

COMPANYNAME The company name specified when setting user creden-
tials in the installation.
COMPANYNAME="MyCompanyName"
DATABASEAUDIT- Specifies which driver to use for the auditing database.

INGDRIVER To change this setting, it is recommended that you create
a new ini file.
DATABASEAUDITDRIVER="MySQLDatabaseSub
System"
DATABASEDB Name of the CMS database on the database server.
DATABASEDB="BOE120"
DATABASEDB_AU- Name of the auditing database on the database server.

DIT
DATABASEDB_AUDIT="BOE120_AUDIT"
DATABASEDRIVER Specifies which driver to use for the CMS database.To

change this setting, it is recommended that you create
a new ini file.
DATABASEDSN Specifies the ODBC connection to connect to the CMS

database.
DATABASEDSN="Business Objects CMS"
DATABASEDSN_AU- Specifies the ODBC connection to connect to the audit-

DIT ing database.
DATABASEDSN_AUDIT="Business Objects Au
dit Server"
DATABASENWLAY- Specifies auditing database type. To change this setting,

ER_AUDIT it is recommended that you create a new ini file.
DATABASENWLAYER_AUDIT="ODBC"

Silent Installation
DATABASEPWD Specifies the password used to access the database
server.
DATABASEPWD="password"
DATABASEPWD_AU- Specifies the password used to access the auditing

DIT database server.
DATABASEPWD_AUDIT="password"
DATABASEP- The password used by the root account to access if you

WD_MYSQLROOT are installing the MySQL database server.
DATABASEPWD_MYSQLROOT="password"
DATABASERDMS_AU- Specifies the auditing database type. To change this

DIT setting, it is recommended that you create a new ini file.
DATABASERDMS_AUDIT="MySQL 5"
DATABASESERVER Specifies the CMS database server name.
DATABASESERVER="localhost"
DATABASESERV- Specifies the auditing database server name.

ER_AUDIT
DATABASESERVER_AUDIT="localhost"
DATABASEUID Specifies the username used to access the CMS

database.
DATABASEUid="sf_servername"
DATABASEUID_AU- Specifies the username used to access the auditing

DIT database.
DATABASEUID_AUDIT="auditname"
ENABLELOGFILE Specifies if a log file will be created for the installation.
ENABLELOGFILE="1"

ENABLESERVERS Specifies if servers should be enabled once the installa-
tion is complete.
ENABLESERVERS="1"
INSTALL.LP.<LAN- Specifies which language pack to install. The following

GUAGE_CODE>.SE- options are available :
LECTED • en=English
• chs=Simplified Chinese
• cht=Traditional Chinese
• de=German
• es=Spanish
• ko=Korean
• nl=Dutch
• jp=Japanese
• pt=Portuguese
• sv=Swedish
• ru=Russian
• fr=French
• it=Italian
• th=Thai
• pl=Polish
• da=Danish
• no=Norwegian
• sv=Swedish
• pt=Portuguese
Note:
The English language pack is always selected by default.
INSTALL.LP.JA.SELECTED="1"
INSTALLDIR Specifies the directory where you want to install the

BusinessObjects Enterprise components.
INSTALLDIR="C:\Program Files\Business
Objects\"

Silent Installation
INSTALLMODE Specifies the installation method from one of the follow-
ing options:
• New
• Custom
• WebTier
INSTALLMODE="New"
MYSQLPORT Specifies the port if you are installing the MySQL

database server.
MYSQLPORT="3306"
MYSQL_RE- Specifies to enable remote access if you are installing

MOTE_ACCESS the MySQL database server.
MYSQL_REMOTE_ACCESS="1"
NSPORT Specifies the port used by the CMS.
NSPORT="6400"
PIDKEY Specifies your product license key code.
PIDKEY="xxxxx-xxxxxx-xxxxxx-xxxx"
TOMCAT_CONNEC- Specifies the port number that Tomcat uses to connect.

TION_PORT
TOMCAT_CONNECTION_PORT="8080"
TOMCAT_REDI- Specifies the port number that Tomcat uses to redirect.

RECT_PORT
TOMCAT_REDIRECT_PORT="8443"
TOMCAT_SHUT- Specifies the port number that Tomcat uses to shut down
DOWN_PORT
TOMCAT_SHUTDOWN_PORT="8005"

USERNAME The username specified in the installation when providing
the license key code .
USERNAME="Licensed User"
WCADOT- Option to install .NET web application components to

NETINSTALL the IIS web application server.
WCADOTNETINSTALL="True"
WDEPLOY_LATER Specifies not to automatically deploy the web application

on the target web application server. This is an automat-
ically generated parameter that should not be modified.
WDEPLOY_LATER="1"

Silent Installation
WEBSITE_NAME Specifies the name of the IIS web site.
WEBSITE_NAME="Default Web Site"
REMOVE Specifies which client, server, web tier, and other Busi-
nessObjects Enterprise components will not be installed.
To change this setting, it is recommended that you create
a new ini file.
REMOVE="Tomcat,BIPWebComp,Designer,Re
porter,Clients,WRC,
DataSourceMigrationWizard,MetaDataDe
signer,ConversionTool,ImportWizard,
PubWiz,qaaws,BOEJavaSDK,Developers
Files,WebServicesSDK,UnivTransMgr,
WebTierComp,BOEWebServices"
ADDLOCAL Specifies which client, server, web tier, and other Busi-
nessObjects Enterprise components will be installed. To
change this setting, it is recommended that you create
a new ini file.
ADDLOCAL="Tomcat,Universe,Complete,BIP
WebComp,Designer,AlwaysInstall,
BeforeInstall,VBA62,Re
porter,Clients,WRC,DataSourceMigra
tionWizard,
CrystalBVM,MetaDataDesigner,Conver
sionTool,ImportWizard,PubWiz,qaaws,
JavaRASSDK,BOEJavaSDK,JavaViewersS
DK,RebeanSDK,DevelopersFiles,
WebServicesSDK,UnivTransMgr,wde
ploy,WebTierComp,BOEWebServices,
CCM,ServerComponents,Mapping,Repos
itory,CRPE,MetaData,CMS,Auditor"
Other automatically generated parameters

The following parameters are automatically generated parameters and should
not be modified.

Parameter name
DATABASECONNECT
DATABASE_AUDIT_CONNSVR
INSTALLDBTYPE
INSTALL_DB_TYPE
INSTALLLEVEL
INSTALLSWITCH
NEWCMSPASSWORD
Privileged
SINGLESERVER
SKIP_DEPLOYMENT
WCADOTNETINSTALL
WCAJAVAINSTALL
WCATOMCATINSTALL
WDEPLOY_LANGUAGES
WEBSITE_METABASE_NUMBER
WEBSITE_PORT
ADDSOURCE
ADVERTISE
Related Topics

After Installing
8
8 After Installing BusinessObjects Enterprise
Launching the Central Management Console (CMC)
Launching the Central Management

Console (CMC)
The BusinessObjects Enterprise Central Management Console (CMC) Logon
screen appears if you selected the Launch BusinessObjects
Administration Console option on the last screen of the installation program.
You can also launch the CMC by going to:Start > Programs >
BusinessObjects XI 3.1 > BusinessObjects Enterprise > BusinessObjects
Enterprise Central Management Console.
It is recommended that you verify your installation by logging into the CMC.
Once you access the CMC you can create users and groups, set up security
policies, and define rights. For more information on using the CMC, see the
SAP BusinessObjects Enterprise Administrator's Guide.
To log on to the CMC

1. Type the name of your Central Management Server (CMS) and the port
number in the System field.
2. Type your User Name and Password.
If you are using LDAP or Windows NT authentication, you can log on
using an account that has been mapped to the BusinessObjects
EnterpriseAdministrators group.
Note:
If this is the first time an administrator from your organization is accessing
the CMC, type “Administrator” as the User Name. This Enterprise account
by default does not have a password unless you specified one during
installation.
3. Select Enterprise in the Authentication Type list.

Windows AD, Windows NT, and LDAP authentication also appear in the
list; however, third-party user accounts and groups must be mapped to
BusinessObjects Enterprise before you can use these types of
authentication.
4. Click Log On.

The CMC Home page is displayed.

After Installing BusinessObjects Enterprise
Register your installed product 8
Troubleshooting CMC logon issues
If you are unable to log on to the CMC, consider the following solutions:
1. Did you provide the correct name for the Central Management Server in
the System field?
2. Did you provide the correct user credentials in the User Name and
Password fields?
3. Is the correct method specified in the Authentication field?
4. Check if the Server Intelligence Agent (SIA) is running. Go to Start >
BusinessObjects XI 3.1 > BusinessObjects Enterprise > Central
Configuration Manager. If the SIA is not running, start or enable it.
5. If you did not install MySQL as part of your installation, use the database
client to connect to the database server. See your database documentation
for more information.
6. Are you attempting to connect to a CMS cluster using the @<clustername>
format? If this is your first attempt to connect to this cluster, the CMC will
not know which CMS servers belong to the cluster. In this case, you need
to specify a list of CMS servers in the web.xml which is found in the
WEB-INF folder of the CMC web application WAR file. Follow the
instructions in the cms.clusters section of the web.xml file for
more details. It is also possible to specify CMS cluster information for the
InfoView by modifying its corresponding web.xml file.
7. Go to Start > BusinessObjects XI 3.1 > BusinessObjects Enterprise
> Diagnostic Tool. Run the tool to verify your deployment.
If none of these solutions work, consider repairing or reinstalling
BusinessObjects Enterprise.
Register your installed product

After installing BusinessObjects Enterprise, you can register your product.
Your installation on Windows includes the Business Objects Registration
Wizard, a tool designed to ease the process of obtaining registration
credentials.
Once registered, you can access Business Objects support programs and
services. The Registration Wizard also provides links for resources to help
you evaluate or purchase Business Objects products.

8 After Installing BusinessObjects Enterprise
Register your installed product
To access the wizard, go toStart > Programs > BusinessObjects >

Registration Wizard.

Language Packs
9
9 Language Packs
About language packs
About language packs

A language pack is a resource package that gives a BusinessObjects
Enterprise system the ability to interact with users in a specific language. An
individual language is known as a locale.
You can install as many different language packs as you want. The default
language pack, English, is always installed.
English language fall-back
In the event of a localization error, such as a missing, corrupted, or uninstalled

language pack, BusinessObjects Enterprise products fall back to using the
default English language. If a preferred language has not been set in the
Product Locale drop-down, BusinessObjects Enterprise defaults to using the
locale of the installed operating system. If a language pack corresponding
to the locale of the operating system is not found, the default English is used.
Product locale changes
Product Locale changes are immediately reflected in the current product's

interface, reports, and help. Where multiple client applications are installed,
the selected Product Locale is only displayed when client is next started.
For example, setting the Crystal Report Designer product locale to Japanese
will cause the Business Intelligence Modeler client to also display in
Japanese. However, if the Business Intelligence Modeler is running at the
time of the change, it must be restarted in order for the change to take effect.
Installing language packs with complex deployments
If your organization uses a BusinessObjects Enterprise deployment with

more than one server, you will need to deploy language packs to each server
individually.

Language Packs
Installing language packs 9
Installing language packs
Language packs can be installed either during the initial installation of
BusinessObjects Enterprise, or post-install using a dedicated language pack
installer. The installer is a single executable that adds the localized language
resources to your Business Objects software deployment.
English is the default option during the installation of BusinessObjects

Enterprise, but administrators can opt to install any or all of the other available
languages. Additional languages can also be installed onto an existing system
by downloading the appropriate language pack from the Business Objects
support web site at http://technicalsupport.businessobjects.com.
In the event of an operational problem with a language pack, BusinessObjects

Enterprise will default back to English localization. Because of this fall-back
system, English cannot be deselected as an installable option during the
installation of BusinessObjects Enterprise.
Note:
An error message will be displayed if a language pack detects that it is
incompatible with a previously installed version of BusinessObjects Enterprise.
Locating language packs
Language packs can be found in the langs folder of the BusinessObjects

Enterprise for Windows distribution package.
Alternatively, language packs can be downloaded from the Business Objects

technical support site at http://technicalsupport.businessobjects.com.
To install language packs
Before installing a language pack, your BusinessObjects Enterprise server

must be running and patched to the required revision level.
Note:
If you are using Tomcat as you web application server, ensure that Tomcat
is shut down before installing language packs.

9 Language Packs
Installing language packs
You will be asked for CMS administrator credentials. If any part of your
BusinessObjects Enterprise deployment is not patched to the required
software version, the language pack installation will abort and must be
reapplied after the system has been patched to the correct level. Please
review the requirements for language packs at the Business Objects customer
support site: http://support.businessobjects.com/documentation/support
ed_platforms.
Note:
Language packs do not require a keycode.
1. Open the Central Management Console (CMC) and ensure that the server
processes are running.
2. Locate the language pack to install under BUSINESS_OBJECTS_IN
STALL_CD_DIR\langs\LANGUAGE\.
3. Run the setup.exe installer.
Replace LANGUAGE with the ISO code of the language you are installing.
The Microsoft Windows installer will search for all installed Business
Objects applications.
4. Click Next.
5. Check I accept the License Agreement, and then click Next.
6. Enter values for the CMS, CMS Port, User Name, Password, and
Authentication fields. Click Next.
7. Enter values for the Port, Username, Password, Server Instance, and
Virtual Host, and Application Server Installation Directory fields. If
your web application server uses a password for the administrator account,
select the Admin is Secure check-box. Click Next.
8. Click Next to begin the installation.
The language pack will now begin the installation process.
Once the installation is complete, you will be able to choose the installed
language from the Options dialog window in BusinessObjects Enterprise
applications.
Note:
• All fix packs or other updates to BusinessObjects Enterprise released on
a date after the language pack release date must be re-applied to ensure
that updated functionality is maintained.
• Language packs must be re-installed after you have added or removed
a component from your BusinessObjects Enterprise deployment.

Language Packs
Installing language packs 9
Installing language packs across a BusinessObjects

Enterprise deployment
You can install language packs with one command by specifying parameters
on the command-line. This is referred to as a “silent” installation. When
parameters are supplied on the command-line the installation will not prompt
for information.
The command-line syntax for a silent install is as follows:
setup.exe BUSINESS_OBJECTS_HOME_DIR
INSTALLMODE=silent
CMSNAMESERVER=CMS_HOSTNAME
CMSPORTNUMBER=PORT_NUMBER
CMSPASSWORD=CMS_PASSWORD
BUSINESS_OBJECTS_HOME_DIR with the full path of your BusinessObjects

Enterprise installation. The following table details each of the other
parameters used by setup.exe.
Parameter Expected argu- Description

ment
INSTALLMODE “silent” Switch to enable silent install mode
CMSNAMESERVER CMS Hostname Enter the name of your CMS ma-
chine.
CMSPORTNUMBER Port number for CMS port number.
CMS
CMSPASSWORD CMS admin pass- The password for your CMS server.
word
For example:
setup.exe
"C:\Program Files\Business Objects\BusinessObjects
Enterprise 12.0"
INSTALLMODE=silent
CMSNAMESERVER=myserver1

9 Language Packs
Selecting a language
CMSPORTNUMBER=6400
CMSPASSWORD=mypassword
To uninstall language packs in silent mode, use the wdeploy undeployall

command to remove all web applications, then wdeploy deployall to
re-deploy web applications without the language packs.
For example, the following command runs undeployall for a WebLogic 10

server:
wdeploy.bat weblogic10
-Das_dir=C:\bea\user_projects\domains\base_domain
-Das_admin_port=7001
-Das_instance=AdminServer
-Das_admin_username=weblogic
-Das_admin_password=weblogic
undeployall
Followed by:
wdeploy.bat weblogic10
-Das_dir=C:\bea\user_projects\domains\base_domain
-Das_admin_port=7001
-Das_instance=AdminServer
-Das_admin_username=weblogic
-Das_admin_password=weblogic
deployall
For more information on using wdeploy, see How to use wdeploy.
Selecting a language
Once installed, BusinessObjects Enterprise products detect the existence
of the language pack, and users can choose a language from a list of installed
languages found in the Product Locale drop-down list of the CMC
Preferences section of the CMC Preferences, or under the Options dialog
box on the toolbar or application menu in other BusinessObjects Enterprise
products. Command-line utilities use the LANG environment variable to
determine which language to use.
Each language listed in the Product Locale drop-down is displayed in its

native localization, rather than the currently employed language. For example,
the German language pack is always displayed as Deutsch, rather than as
German in English or Allemand in French.

Language Packs
To uninstall language packs 9
Note:
Application shortcut keys are language neutral and do not change, regardless
of which language is in use. For example, Ctrl+S is always mapped to the
Save command, regardless of the localized name for the Save function.
To uninstall language packs

1. Open the Central Management Server (CMS) and ensure that all servers
are running.
2. In Windows, click Start, point to Settings, and then select Control Panel.
3. Double-click Add/Remove Programs.
4. Select the BusinessObjects Enterprise Language Pack to remove and
click Remove.
The "Add/Remove Programs" prompts you to confirm that you want to
remove the language pack from your computer.
5. Click Yes.
The appropriate files are removed and the necessary configuration is
completed.
6. Click Finish.
The language pack has been uninstalled and you are returned to the
"Add/Remove Programs" list.
7. After language packs are uninstalled, any affected web applications (web
applications that used the language packs) must be redeployed to the
web application server. For more information, see the “Deploying with
wdeploy” section of the SAP BusinessObjects Enterprise Web Application
Deployment Guide.
Note:
Web applications that are not redeployed will contain the previously
installed language(s) until they are redeployed.

9 Language Packs
To uninstall language packs

Client Tools Installation
10
10 Client Tools Installation
Overview of Client Tools installation
Overview of Client Tools installation

BusinessObjects Enterprise client applications are available for installation
through a separate installation program. You can use this stand alone installer
to add client tools and their related components to an existing installation.
The Client Tools installation program enables you to select which client tools
to install and to assess disk space costs.
Note:
You can also install client tools by selecting the BusinessObjects Enterprise
Custom or Expand install option.
BusinessObjects Enterprise Client

Components
The client components are rich client tools that provide end users with access
to BusinessObjects Enterprise server functions. Client component tools are
only available for Windows operating systems, but do connect to servers
running non-Windows operating systems.
To install client components on a BusinessObjects Enterprise server system,

you must use the BusinessObjects Enterprise setup program "Custom or
Expand install" option. Do not attempt to install client components on a server
system by installing the stand-alone client tool installer, which is intended to
install on client systems only. The available tools are:

BusinessObjects Enterprise Client Components 10
document.
terprise.
Universe Builder Creates universe connections for Web Intelli-

To install client tools

Universe Designer Provides a graphical interface to select and view
tables in a database.
applications:
If the installation program detects the

.NET Framework 1.1 or 2.0, it automatical-
ly installs the BusinessObjects Enterprise
.NET SDK for .NET Framework 1.1 or 2.0.
You can also use the BusinessObjects

Enterprise XI 3.1 .NET runtime redis-
tributable package to install the Busines-
sObjects Enterprise .NET SDK for .NET
Framework 2.0.
SDK.


A product distribution DVD for the BusinessObjects Enterprise Client Tools
Installation.
1. Run setup.exe from the root directory of your product distribution.
2. Click Install to launch the installation program.
Note:
If you are installing from a DVD and if the Autoplay is enabled for your
DVD-ROM drive, the Autorun program will start automatically. "Please
Choose Setup Language" is displayed.

To install client tools 10
3. Select the language for the installation from the pull-down list provided.
You have a choice of the following languages for setup:
• Danish
• Dutch
• English
• French
• German
• Italian
• Japanese
• Korean
• Norwegian
• Polish
• Russian
• Spanish
• Swedish
• Thai
4. Check the Create log file during installation box if you want to create
an installation log file.
The log file is saved under the following directory:
<INSTALLDIR>\BusinessObjects Enterprise 12.0\Logging.
5. Click OK.
The "Welcome to the BusinessObjects Enterprise Installation Wizard" is
displayed after you specify a language for the installation.
6. Click Next to proceed with the installation.

Note:
Click Cancel to abort the installation
If you are installing BusinessObjects Enterprise on Windows XP Service
Pack 2 or higher, is message is displayed. Click OK to continue with the
installation.
The "License Agreement" screen is displayed
7. Select I accept the License Agreement and click Next.

The "Choose Language Packs" screen is displayed.

8. Select the Language Packs you want to install with the client tools click
Next.
The language packs currently available for installation include:
• English
• French
• Japanese
• German
• Spanish
• Italian
• Korean
• Dutch
• Swedish
Note:
English is a required language and is automatically selected.
Tip:
Select the All Languages box to select all the available language packs.
The "Directory Selection" screen is displayed.
9. Type the installation directory for the client tools in Destination Folder
or accept the default selection and click Next.
10. Click the icon for a feature you want to select or deselect under the
"BusinessObjects Enterprise Client Tools" node. When you have finished
making your selections click Next.
You can do any of the following:
• Specify that the selected feature will be installed on the local hard
drive.

Client Tools silent installations 10
Icon associat- Meaning
ed with fea-
ture
The feature and only the subfeatures you select will be in-
stalled on the local hard drive you specified in the Setup
program.
The feature and all its subfeatures will be installed on the
local hard drive you specified earlier .
The feature or subfeature is either unavailable or will not
be installed.
a. Click Disk Cost to calculate if sufficient disk space is available for

your selected features.
Click OK to close to return to the "Select Features" screen.
11. Click Next.

The installation process begins and is complete when the BusinessObjects
Enterprise XI Client Tools has been successfully installed screen is
displayed.
12. Click Finish to exit the installation.
Client Tools silent installations

There are two methods for running BusinessObjects Enterprise Client Tools
installations directly from the command line:
• Scripted installations
• Silent installations
Both methods can be used to automate installations across multiple

machines. The scripted installation method requires that you to specify an
.ini file. The silent installation allows you to specify parameters for running
setup.exe. The same parameters are used for both methods. It is
recommended that you use the scripted installation method to run custom

installations, so that you avoid having to pass a large number of parameter

settings directly through the command line. These installation methods are
particularly useful when you need to quickly perform multiple installations.
You can also integrate the scripts and commands into your own installation
scripts.
Note:
Related Topics
• Specific .ini file parameters for setup.exe
Sample client tools .ini file
The following installation script was generated for a BusinessObjects

Enterprise Client Tools installation. The Dutch language pack was added to
the default English language pack.
[OTHER]
QUIET=/qa
[INSTALL]
CLIENTLANGUAGE="EN"
DATABASEAUDITDRIVER="MySQLDatabaseSubSystem"
ENABLELOGFILE="1"
INSTALL.LP.NL.SELECTED="1"
INSTALLDIR="C:\Program Files\Business Objects\"
INSTALLLEVEL="4"
WDEPLOY_LANGUAGES="en,nl"
[FEATURES]
REMOVE="UnivTransMgr"
ADDLOCAL="Complete,AlwaysInstall,BeforeInstall,VBA62,Re
porter,Clients,WRC,
DataSourceMigrationWizard,CrystalBVM,MetaDataDesigner,Con
versionTool,
ImportWizard,PubWiz,qaaws,Designer,JavaRASSDK,BOEJavaS
DK,JavaViewersSDK,
RebeanSDK,DevelopersFiles,WebServicesSDK,DADataFedera
tor,DataAccess,HPNeoview,
WebActivityLog,OLAP,MyCube,SOFA,DAMySQL,DAGenericOD

Client Tools silent installations 10
BC,SFORCE,XML,Universe,BDE,
dBase,FileSystem,DANETEZZA,DAMicrosoft,DAIBMDB2,IBM,Red
brick,DAIBMInformix,
OLE_DB_Data,DAProgressOpenEdge,DAOracle,SybaseAny
where,DASybase,SybaseASE,
SybaseIQ,SymantecACT,DANCRTeradata,TextDA,Btrieve,Charac
terSeparated,
ExportSupport,ExpDiskFile,ExpRichTextFormat,ExpWordfor
Windows,PDF,ExpText,
ExpExcel,ExpCrystalReports,XMLExport,LegacyXMLExport,Sam
plesEN,UserHelp,
LanguagePackCostingFeatureen,LanguagePackCostingFeature,
LanguagePackCostingFeaturenl"
ADDSOURCE=""
ADVERTISE=""
This script can now be used for future silent installations by including the file
name and path in the command line as shown below:
setup.exe -r FILEPATH


Maintaining your Installation
11
11 Maintaining your Installation
BusinessObjects Enterprise maintenance operations
BusinessObjects Enterprise maintenance

operations
You can perform three maintenance operations on your installation of
BusinessObjects Enterprise:
• Modify: this operation will identify the current components installed on
your system. Using the "Select Feature" screen you can add or remove
components from your current installation.
• Repair: this operation replaces missing or corrupt files, registry keys, and
shortcuts. Preferences in the registry are restored to default values.
• Remove: this operation uninstalls BusinessObjects Enterprise. All
language packs and patches will also be removed.
To enter maintenance mode
To enter maintenance mode for BusinessObjects Enterprise on Windows:

1. Go to Start > Settings > Control Panel > Add or Remove Programs.
2. Select BusinessObjects Enterprise XI 3.1.
3. Click Change.
The "Application Maintenance" screen is displayed.
Installing and Running the Deployment

Diagnostic Tool
Overview
The Deployment Diagnostic Tool is a Java-based application designed to

verify basic operating functionality of a BusinessObjects Enterprise XI
installation. It is an open-framework utility that allows for the development
of additional test drivers through the use of various SDKs provided by
Business Objects.

Installing and Running the Deployment Diagnostic Tool 11
Note:
This tool is intended only for deployment validation purposes; any other uses
are not supported by Business Objects.
The Deployment Diagnostic Tool is installed automatically with

BusinessObjects XI Enterprise.
The following software is required to use the Diagnostic Tool:

• JDK 1.5 (included with your BusinessObjects Enterprise installation)
• Business Objects Enterprise XI installation
• BusinessObjects SKD
Tests you can perform
The default tests for the Deployment Diagnostic Tool include:
Test Description
"Log On/Off " Tests logging on and off BusinessObjects Enterprise.
"InfoView Test " Tests logging on and off through InfoView.
"Web Intelligence Tests creating, viewing, and scheduling a simple Web In-
Tier " telligence documents.
"Crystal Reports Tests creating and scheduling a simple Crystal Reports

Tier " document.
connects to a CMS and queries for all available servers

"Start/Stop Servers
associated with it, then proceeds to stop and start each
"
one.
Tests you can perform
The default tests for the Deployment Diagnostic Tool include:

Installing and Running the Deployment Diagnostic Tool
Test Description
"Log On/Off " Tests logging on and off BusinessObjects Enterprise.
"InfoView Test " Tests logging on and off through InfoView.
"Web Intelligence Tests creating, viewing, and scheduling a simple Web In-
Tier " telligence documents.
"Crystal Reports Tests creating and scheduling a simple Crystal Reports

Tier " document.
connects to a CMS and queries for all available servers

"Start/Stop Servers
associated with it, then proceeds to stop and start each
"
one.
To run diagnostic tests in Windows
1. Click Start > Programs > BusinessObjects XI 3.1 > BusinessObjects

Enterprise > Diagnostic Tool.
The user logon screen appears.
2. In the System field, enter the hostname for the machine you want to
connect to.
Information for the local machine will appear by default.
3. Enter your user name and password and select the appropriate
authentication type, then click Logon.
If you are authenticated, the main application screen appears.
The top pane of the tool contains a list of the test drivers that have been
loaded into memory. This list is determined by the contents of the
configuration file. By default all listed tests will be selected.
The bottom pane is the console output and provides status updates while
the tests are running. These updates remain on the pane after the tests
are complete, but will be lost when you close the Diagnostic Tool window.
4. If you want to run a specific test or set of tests, de-select the tests you
do not want to run by clicking the checkbox next to the test.

5. To run a test, click Test > Run All Tests.
The tests are performed in the sequence that they appear in the "test
drivers" pane, and a status update is provided in the console pane.
Note:
Some tests may take several minutes.
Upon completion of the diagnostic, the console reads 'Finished Testing' and
provides a file path to the results log file (by default, log files are stored in
BusinessObjects_Root\common\4.0\java\lib\log\TestRe
sults.xml). All test drivers will conclude with either a 'pass' or a 'fail' status.
Double-click the result to view further details. These details are also recorded
in the log file.
To view the log file, either go to the location specified in the console pane,
or select the View menu and then select Log File.
To run Diagnostic Test from Command Line
1. Open your command line interface.

2. Enter the following command:
"C:\Program Files\Business Objects\javasdk\jre\bin\java.exe" -jar
diagnosticTool.jar -console -user UserName -password Your Password
-system SystemName -authtype AuthType
Note:
This assumes you installed BuisnessObjects Enterprise to the default
location. If you installed to a different folder, you will need to update the
file path with your custom information.
The Diagnostic Tool launches.
Once the tool has finished running, you can view the log file for the results
of the test. By default, this file is stored in BusinessObjects_root\com
mon\4.0\java\lib\log\TestResults.xml

Installing and Running the Deployment Diagnostic Tool
Example:
The following command launches the tool, opens a login dialog box, opens
the tool interface in a window, and overrides the default configuration file
and log file with the ones presented.
'java -jar diagnosticTool.jar -gui

-configfile 'c:\temp\config.xml' -logfile
'c:\log\log.xml'
Note:
If you want to bypass the login screen, you can uncomment the xml tags in the
configuration file and fill in the necessary authentication tags, as shown below.
<authentication>
<user>administrator</user>
<password> </password>
<system>TestBOESystem</system>
<authtype>Enterprise</authtype>
</authentication>
Launching in CONSOLE mode
The following command launches the tool, automatically logs in with the
credentials supplied, uses the default configuration file and log file, and
automatically runs the test case.
'java -jar
-diagnosticTool.jar -console
-user Administrator -password 'Password'
-system TestBOESystem -authtype Enterprise'
Deployment Diagnostic Tool parameters

Table 11-3: Deployment Diagnostic Tool command line parameters
gui Runs the application in graphical mode
console Runs the application in console mode

Launches and runs the test drivers immediately. De-

run fault behavior is to have the user manually initiate
the tests.
Specifies the absolute or relative path to the configu-

configfile ration xml file which tells the tool what test drivers to
run (optional).
Specifies the absolute or relative path to the results

logfile
xml log file (optional).
Required if the tool is run in console mode. This is

the BusinessObjects Enterprise user name that the
user
tool uses to log in and it should have administrative
rights.

password
the BusinessObjects Enterprise user password.

the machine name followed by the port number for
system the CMS the tool will connect to (e.g. CMSserv-
er:6400). An IP address can be used in place of the
machine name.

the authentication method used to connect the tool
to BusinessObjects Enterprise. Possible values:
authtype • Enterprise
• LDAP
• WinAD
• WindowsNT

Deployment Diagnostic Tool settings
Deployment Diagnostic Tool settings
Configuration files
Configuration files are used to determine which tests to run, the order in
which to run them, and any parameters for those tests.
By default, these files are located in the c:Program Files\Business

Objects\common\4.0\java\lib directory.
Note:
This assumes you installed BuisnessObjects Enterprise to the default location.
If you installed to a different folder, you will need to update the file path with
your custom information.
To select configuration files
1. Click Test > Set Config File.

A file dialog appears. The default XML file TestClasses.xml is currently
selected.
2. Navigate to the XML file you want to set and select it.
3. Click Open, then click OK.
This will set the configuration XML for the tool.
Log files
Log files provide a permanent record of the results of the tests run by the
Deployment Diagnostic Tool.
By default the files are stored in C:\Program Files\Business

Objects\common\4.0\java\lib\log\TestResults.xml.
Note:
This assumes you installed BuisnessObjects Enterprise to the default location.
If you installed to a different folder, you will need to update the file path with
your custom information.

Uninstalling BusinessObjects Enterprise from Windows 11
To set a custom log file location
1. Click Test > Set Log File.

A file dialog will appear.
2. Browse to the location where you want to store the log file.
3. Type a name for the log file, and click Open.
Log files for tests will now appear in the directory you selected.
Uninstalling BusinessObjects Enterprise

from Windows
Note:
The steps below will remove all BusinessObjects Enterprise components
from the system. To uninstall a service pack, fix pack, or other post-install
update, refer to the BusinessObjects XI 3.1 SP2 Update Install and
Deployment Guide for Windows.
It is recommended that you back up reports, documents and system
information before uninstalling BusinessObjects Enterprise. For more
information on backing up your system see “Managing and Configuring
Servers” in the SAP BusinessObjects Enterprise Administrator's Guide.
To uninstall BusinessObjects Enterprise from your system:

1. Go to Start > Programs > BusinessObjects XI 3.1 > BusinessObjects
Enterprise > Central Configuration Manager.
The CCM console is displayed.
2. Right-click to highlight all listed servers and select Stop.
For more information on stopping servers see “Managing and Configuring
Servers” in the SAP BusinessObjects Enterprise Administrator's Guide.
3. Go to Start > Settings > Control Panel > Add or Remove Programs.
4. Select BusinessObjects Enterprise XI 3.1.
5. Click Remove.
The "Add or Remove Programs" dialog prompts to confirm that you want
to remove BusinessObjects Enterprise.
6. Click Yes.

The installation log file
Please wait while files are removed and your system is reconfigured. You
are prompted once the configuration process is complete.
7. Click Finish.
Your BusinessObjects Enterprise installation may have included an installation
of the Web Application Container Service (WACS). WACS is also removed
during the uninstall process.
Note:
Only web applications deployed on a Tomcat server installed through the
BusinessObjects Enterprise installer are automatically removed. You will
manually have to remove web applications deployed on other servers.
The installer removes only the files that it originally installed. Folders or files
created after the installation, for example log or report files, are not uninstalled
by the uninstallation process.
Silent uninstallation
Note:
This step will remove all BusinessObjects Enterprise components from the
system. To uninstall a service pack, fix pack, or other post-install update,
refer to the BusinessObjects XI 3.1 SP2 Update Install and Deployment
Guide for Windows.
If the installation source is available, you can use the command-line console
to uninstall BusinessObjects Enterprise. In the command-line specify the
following method:
setup.exe REMOVE=ALL

The installation log file contains information on all the parameter settings
used in a BusinessObjects Enterprise installation. The log file can be used
as a reference or to troubleshoot installation errors. The name of the initial
log file is BOEInstall_0.log and it is saved under the following directory:
<INSTALLDIR>\BusinessObjects Enterprise 12.0\Logging. Each
time you run the BusinessObjects Enterprise installer, a new log file is
generated. For example after the initial installation you choose run the

The installation log file 11
“Modify” maintenance operation. Once the process is completed, BOEIn
stall_1.log is stored in the Logging directory.
Information specific to web application deployment is also included in the

log file.


More Information
A
A More Information
Information Resource Location
SAP BusinessObjects product

http://www.sap.com
information
Select http://help.sap.com > SAP BusinessObjects.
You can access the most up-to-date documentation cover-

ing all SAP BusinessObjects products and their deployment
at the SAP Help Portal. You can download PDF versions
or installable HTML libraries.
SAP Help Portal Certain guides are stored on the SAP Service Marketplace
and are not available from the SAP Help Portal. These
guides are listed on the Help Portal accompanied by a link
to the SAP Service Marketplace. Customers with a mainte-
nance agreement have an authorized user ID to access
this site. To obtain an ID, contact your customer support
representative.
http://service.sap.com/bosap-support > Documentation

• Installation guides: https://service.sap.com/bosap-inst
guides
• Release notes: http://service.sap.com/releasenotes
The SAP Service Marketplace stores certain installation
guides, upgrade and migration guides, deployment guides,
SAP Service Marketplace
release notes and Supported Platforms documents. Cus-
tomers with a maintenance agreement have an authorized
user ID to access this site. Contact your customer support
representative to obtain an ID. If you are redirected to the
SAP Service Marketplace from the SAP Help Portal, use
the menu in the navigation pane on the left to locate the
category containing the documentation you want to access.
https://boc.sdn.sap.com/
Developer resources
https://www.sdn.sap.com/irj/sdn/businessobjects-sdklibrary

More Information
A
Information Resource Location
SAP BusinessObjects articles https://www.sdn.sap.com/irj/boc/businessobjects-articles

on the SAP Community Net-
work These articles were formerly known as technical papers.
https://service.sap.com/notes
Notes These notes were formerly known as Knowledge Base ar-
ticles.
Forums on the SAP Communi-

https://www.sdn.sap.com/irj/scn/forums
ty Network
http://www.sap.com/services/education
Training From traditional classroom learning to targeted e-learning

seminars, we can offer a training package to suit your
learning needs and preferred learning style.
http://service.sap.com/bosap-support
The SAP Support Portal contains information about Cus-

tomer Support programs and services. It also has links to
Online customer support a wide range of technical information and downloads.
Customers with a maintenance agreement have an autho-
rized user ID to access this site. To obtain an ID, contact
your customer support representative.
http://www.sap.com/services/bysubject/businessobjectscon
sulting
Consultants can accompany you from the initial analysis

Consulting stage to the delivery of your deployment project. Expertise
is available in topics such as relational and multidimensional
databases, connectivity, database design tools, and cus
tomized embedding technology.

A More Information

Index
A custom and expand installation
deselecting features 60
Apache Tomcat 5.5 selecting features 60
configuration details 54, 79, 92 custom or expand installation 23, 67
clients only 68
Windows 60
B
BusinessObjects Enterprise D
documentation 10
installation 38 database
installation overview 16 configuring existing 73
network requirements 19 installing MySQL 29
new features 13 preparing your existing 33
non-system drive installation 20 supported 65
silent 144 database requirements
uninstalling 143 character encoding 28
BusinessObjects Enterprise client tools CMS overview 28
scripted 131 DB2 32
silent installation 131 Microsoft SQL Server 31
MySQL 33
Oracle 32
C Sybase 33
client tools installation 126 database server preparations 33
.ini file 132 database, CMS 30
procedure 128 DB2 30
scripted 131 BusinessObjects Enterprise installer 50
silent 131 deployment
CMC documentation 10
logging into 114 user permissions 19
CMC logon issues 115 Deployment diagnostic tool
CMS clustering 70 available tests 137
components, selecting individually on Windows Deployment Diagnostic Tool 136
60 command line parameters 140
configuring existing database 73 configuration files 142
log files 142

Index
Deployment Diagnostic Tool (continued) installation types 23, 25

running from command line 139 custom or expand 23
Deployment DiagnosticTool new 23
running on Windows 138 web tier 25
deployments, complex
installing language packs 118
domain names
L
CMS location 21 language packs
fully qualified 21 definition 118
English fallback 118
I fallback to English 118
installation 41
InfoView installation on Windows 119
logging into 114 installing 119
installation locale 118
MySQL 49 locating 119
.ini file creation 99 manual deployment 118
.ini file example 100 Product Locale 118
beginning 38 selecting locale 118, 122
client tools 26, 61, 126 silent mode 121
database configuration 50 uninstalling 123
install type 42 log file
language packs 41 installation 144
modes 25 logging
new 46 to the CMC 114
only server components 69
running 39
silent 26
M
specifying CMS information 48, 70 maintenance mode
Tomcat 54, 79, 92 modify 136
types 22 remove 136
user information 40 repair 136
Web Application Container Server (WACS) Microsoft SQL Server
58 BusinessObjects Enterprise installer 50
web application option 52, 77, 90 modify installation 136
web application server 34 evoking maintenance mode 136
web tier 86 MySQL
installation .ini file BusinessObjects Enterprise installer 49, 50
parameters 99 installing as database 29
installation checklist 63, 86
installation log file 144

Index
N system requirements 17
network requirements 19
new installation 23
T
Tomcat
O configuring 54, 79, 92
troubleshooting CMC logon 115
Oracle 30
BusinessObjects Enterprise installer 50
Oracle Application Server 10g R3
U
configuration details 54, 79, 92 Unicode 30
uninstalling 136, 143
P silent 144
preparing your database server 33

product registration 115
W
WACS
R port number 79
wdeploy
registration wizard 115 user permissions 19
remove installation 136 Web Application Container Server (WACS) 58
evoking maintenance mode 136 web application server
repair installation 136 configuration details 54, 79, 92
evoking maintenance mode 136 initial installation 34
user permissions required 19
web server 17
S web tier 25
scripted installation 98 web tier components
server communication features 63, 86
fixed host names 21 specifying a CMS 89
multiple NIC hosts 21 Tomcat installation option 63, 86
set up 21 web applications 63, 86
Server Intelligence Agent web services 63, 86
installation settings 48, 71 web tier installation
setup.exe parameters deselecting features 88
-w 99 selecting features 88
additional parameters 99 WebLogic 10
silent installation 98 configuration details 54, 79, 92
common parameters 102 WebLogic 9
Sybase 30 configuration details 54, 79, 92
BusinessObjects Enterprise installer 50

Index
WebSphere 6.1 Windows

configuration details 54, 79, 92 BusinessObjects Enterprise
WebSphere Community Edition 2.0 custom or expand installation 60
configuration details 54, 79, 92 scripted 98
what's new 13 silent installation 98

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Installation Guide for Windows

BusinessObjects Enterprise XI 3.1 Service Pack 2

Chapter 2 Preparing to Install BusinessObjects Enterprise 15

Installation Guide for Windows 3

Before you deploy web applications..........................................................34

Chapter 3 Beginning the Installation of BusinessObjects Enterprise 37

Chapter 4 New Installation 45

Chapter 5 Custom or Expand Installations 59

4 Installation Guide for Windows

To perform a Custom or Expand installation..............................................67

Chapter 6 Web Applications Installation 85

Chapter 7 Silent Installation 97

Chapter 8 After Installing BusinessObjects Enterprise 113

Chapter 9 Language Packs 117

Installation Guide for Windows 5

Product locale changes .....................................................................118

Chapter 10 Client Tools Installation 125

Chapter 11 Maintaining your Installation 135

6 Installation Guide for Windows

Appendix A More Information 147

Installation Guide for Windows 7

8 Installation Guide for Windows

About this documentation

Who should read this documentation

BusinessObjects Enterprise guides

10 Installation Guide for Windows

BusinessObjects Enterprise Covers the key concepts you should con-

BusinessObjects Enterprise Leads you through the steps required to

BusinessObjects Enterprise Covers topics related to the deployment of

BusinessObjects Enterprise Provides content for server and content

Installation Guide for Windows 11

BusinessObjects Enterprise Provides an overview of the publishing

BusinessObjects 5/6 to XI 3.1 Details content migration from legacy

BusinessObjects Enterprise Information for upgrades from BusinessOb-

BusinessObjects Enterprise Provides an overview of InfoView and

For a complete list of all of our product documentation please visit:

What is BusinessObjects Enterprise?

12 Installation Guide for Windows

What's new in the BusinessObjects

Installation Guide for Windows 13

Operating systems BusinessObjects Enterprise is now also supported on the

Business Objects documentation is available in supported languages from

14 Installation Guide for Windows

An installation checklist is provided to help ensure you are prepared before

16 Installation Guide for Windows

For a detailed list of supported environments and hardware requirements,

BusinessObjects Enterprise ships with the Tomcat web application server

Choosing a web development environment

BusinessObjects Enterprise supports Active Server Pages (ASP), Java

Java Server Pages allow you to develop cross-platform J2EE applications

Choosing a web application server

With Windows-based BusinessObjects Enterprise deployments, you can use

Installation Guide for Windows 17

The BusinessObjects Enterprise setup program will install and deploy

• Microsoft Internet Information Server (IIS) .NET web application server

The CMC is not supported on IIS. In order to manage your

18 Installation Guide for Windows

When installing BusinessObjects Enterprise on multiple machines, ensure

User permissions for installing BusinessObjects