Brasov
Brasov
Rzvan-Andrei CORBO
Faculty of Management, Academy of Economic Studies, Piata Romana 6, Bucharest, Romania
[email protected]
Abstract
The present work proposes to analyze the importance of tourism in the development of an urban area. Taking into
consideration the areas with touring potential existing in Romania, we chose Brasov, whose variety of resources in
this field, can offer countless possibilities of developing the area.
In the first part of the paper we presented some theoretical aspects regarding the urban tourism. The present
tourism and traveling industry offers many opportunities, enthralling destinations, niche products, brands, offering
for sale one of the most complex products on the planet. These elements impose the use of managerial and
organizational abilities of a well prepared and enthusiast personnel.
The second part includes the general characteristics of the area, geographic, demographic aspects, existing
resources, such as the touring potential and the way of improving it, pointing the types of tourism practiced in the
area and the touring offer made available to those who see Brasov a possible holiday destination.
Finally we presented the touring development strategy of Brasov area, by marking the main objectives and the
essential ways of fulfilling them: market evaluation, development vision, development plan and creating an area
brand.
Keywords: urban tourism, development vision, urban brand, development plan.
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Brooke and Buckley, 1991). Also in most of the situations, it implies the performance of some expenses
with impact upon the economies of the visited areas.
So, the tourism is presented as a complex activity, with a multitude of fronts, with significant economical
cultural facilities: museums and art galleries; theatres and movie houses; business centers;
other attractions;
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reflection in the variety of points of view regarding the content of tourism concept and the adjacent
loading, positioned at the intersection of more branches and sectors of economy; all these find their
b. Places for spending the leisure time: historical boulevards; buildings; old statues and
monuments; parks and green areas; waters.
(accessibility; transport and car parks; touring information (maps, indicators, guides)) are also very
important for the success of the urban tourism, but do not represent the main attractions for visitors
(Popescu, 2008).
These elements have been developed in the cities for a multitude of reasons: attracting visitors,
encourage the urban economy, forming a positive image).
Secondary elements (adaptation; catering facilities; shopping; markets) along with the additional ones
Increase of incomes and implicit the improvement of life standards for local collectivity;
Generating incomes from local taxes which can be used for restoration of infrastructure and
improvement of the community facilities;
Improvement of the infrastructure whose direct beneficiaries, besides the tourists from the
area, will be the residents of that area;
Assurance of the financial sources for conserving the natural areas, art, handicraft,
archeological and historic areas, cultural traditions (European Commission, 1998);
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Improvement of the environment quality (World Tourism Organization, Earth Council, 1997).
Some specialists (Shaw and Williams, 1994) argue that the tourism sustains a low cost of the fund for
creating new work places, quickens the economical development through powerful multiplying effects,
developing a solid economical base: if the cities do not compete for the financial resources of the
tourists, are likely to lose in the increasing competitions which takes place globally.
1.3. Marketing and strategic development of the urban tourism
The leadership of the touring activity seen at micro or macroeconomic level must have as base a
marketing vision upon this phenomenon, which represents an efficient condition of the strategic
management. This approach implies a permanent knowledge and adaptation at the evolving demands
and tendencies of the market, respectively of the segments of tourists .
Appeared as a consequence of the profound study and specialization of the marketing, the touring
marketing can be defined as a policy promoted by an organization, which, constantly studying the
touring input demands present and in evolution, desires through specific technical methods, the
permanent adaptation of the own offer at the present demands, to optimally satisfy them and realize
some profitable economical activities, in the given conditions of the market (Tigu, 2001).
In this conditions, the development of the urban tourism implies a horizontal and integrator co-ordination
of more activities and scrolling the following stages (Profiroiu, 1998):
Mobilization of all the actors to create a collective dynamics, to listen, inform and encourage
their professionalism;
Defining a strategy, which must have as bass the identity of the city, which must co-ordinate
the actions from different sectors taken into consideration;
The development of a coherent offer in every domain, considering first of all what already
exists and correlating in the organization of this offer the external expectations with the city
(Boniface, 1995);
Fostering the use of the city by everybody (informing and signaling, transport and access);
Initiating one or more urban events (equipments, holidays, festivals, congresses), which are an
essential tool because they can conjugate the economy and culture, the local and exterior
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spending the leisure time for residents. In the same time it offers support in default of alternatives for
improves the aesthetic ambience of the constructions from the city and intensifies the facility of
actors, the townsmen and visitors, the economical contribution and resuscitation of the urban
space;
the local elected. It assures the analysis, planning, put into practice and control of the programs
conceived by the public authorities. These programs follow on one hand to answer as best as it can to
the expectations of the citizens, and on the other hand to ameliorate the quality and competitiveness of
the city in its competitive environment (Profiroiu, 1998).
The competition between urban areas really exist and is emphasized by the tendencies through a
common European market. The local authorities have increasing responsibilities, while the central
So we can say that the urban marketing is situated in the center of the development strategy adopted by
governs require the cities to become financially independent. In the same time, the local authorities
must maintain the equity in the distribution of the resources and to prove efficiency, not only in
expenses or tax collection, but also in an activity which was not proper to them before adopting an
entrepreneurial initiative in generating supplementary incomes for the management and development of
the city (Ave, 1992).
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east ones is realized. Because of this, Brasov has a well represented network of public roads, is
crossed by the main European driveways (E81, E68, E60) and by the IV European corridor, and the
density of the railway lines (67,7 km/1000 km2 is above the medium of the country.
Brasov is one of the most developed industrial centers in Romania and geographically is on the most
important development axis, Bucharest-Ploiesti-Iasi axis. This North-South axis, seen also from the
perspective of the European Union and of some countries such as Ukraine (for example, as point of
energy supply), will increase in importance in the following years, both economically and logistically. If
we analyze the present existing situation at the entire countrys level, we can state that Brasov is in the
first line from the transport, mail and telecommunications system condition point of view.
In 2006, Brasov was situated nationally on the third place at the number of large commercial societies
(with over 250 employees). At industrial productions, Brasov county situates on the fist places in the
following areas: lime (1st place), paper (2nd place), slashed meat in butcheries including organs (6th
place), cement and fine sugar (7th place), shoes and meat preparations (8th place), cheese (9th place).
Brasov has a state university and five private universities. In 2009, Transilvania University of Brasov
was placed on 3rd place in the Top of the best universities in Romania (Chisu, 2009)1.
Brasov city and the 12 towns that surround it form together an urban agglomeration of 402.016 people,
which extends on a surface of 131.801 ha. The Metropolitan Area (MBvA) (Figure 2) presents a special
The study was realized by Capital Magazine in collaboration with specialists from consultancy German company
Kienbaum (for more details consult http://www.capital.ro/articol/exclusiv-topul-universitatilor-din-romania125346.html).
1
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Road map
importance for the development of Romania and the 7 Development Region Center (Alba, Brasov,
In the inter-regional development plan Brasov distinguishes from the rest of the cities in Center Region
(Figure 3). Its attractiveness is due to the geographic position, transport infrastructure and network of
developed utilities, the diversified and attractive relief, qualified labor force. The quality level of peoples
life from Brasov city is superior of the one from other cities.
The urban network in the region is very well outlined, with mature and well developed urban structures.
The biggest cities, with over 100.000 habitants are developed diversified and correspond to some points
of commercial and productive interest, on old roads of economical trade.
This explains the fact that Brasov has the biggest urbanization grade from Center Region (74,7%).
Within the region, Brasov is the most competitive in terms of GDP/habitant and work productivity.
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In the Center Region, Brasov is the space with the biggest dynamic, with the biggest absorption power
and with the biggest people agglomeration. Brasov, according with the results obtained at the census
from 2002, with 109,8 people/km2, has the biggest density of population from Center Region, due to
Comparing with the medium at country level, the level of house endowment grade in Brasov is bigger.
2.2. Touring potential of Brasov area
Brasov area has a remarkable potential of touring development, due to its attractiveness elements:
diversified topography, picturesque landscape, original cultural patrimony, significant accommodation
capacity and diversification of the touring offer. Through the relief and environment factors, through the
diversity and beauty of the landscape, through its industrial and cultural development, Brasov can
present the tourists a multitude of offers (Figure 4).
The geographical positioning of Brasov area in the mountains area from the center of the country favors
the development of the tourism under diverse forms. The access is facilitated by the good road and
railway infrastructure which relates with the capital, but also with Western Europe. Brasov Area attracts
annually more than 400.000 visitors. The touring potential of the area collocates elements of natural
frame with cultural and historic values.
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The life level in Brasov is superior to the one from other counties of the Center Region and Romania.
The natural and anthropic potential is the stream of different tourism forms: from the mountainous
tourism of hiking to different types of tourism dedicated, activities of recreation which can be practiced
are among the preferences of all age categories.
The Objectives for the tourism development in the metropolitan area are structured on 3 levels:
economical and social, environment, institutional and politic.
The economical objectives take into consideration:
Until 2010 the number of tourists to reach 692.000 (an increase of 24%);
Between 2011 and 2015, the number of tourists to reach one million (an increase of 7%).
Extension of abidance period: Presently relevant statistic data regarding the abidance period of
tourists in Brasov is not available, but the analysis for mountain and rural areas from Romania
shows that there is the possibility of improving the economical impact of the tourism by
extending the abidance period. The abidance period in the mountain regions is of 2.5 days,
while in the rural mountain areas it just reaches 1.9 days. The new products and experiences
should extend the abidance with 50% in the following 5 years. The continuous development of
the agro touring boarding houses can help, because the medium abidance here is of 2.4 days,
while in the guest houses of 2 days.
Opportunities of creating new working places: on the basis of the projections regarding the
increase of tourists number until 2010, and the forecasts from other countries (each 8th tourist
which spends a week creates a permanent job) is possible to exist increases of the number of
working places with full and part-time norm. The new 270.000 tourists which spend averagely 2
nights will generate approximately 9.000 permanent working places. If 1/3 are permanent and
2/3 are part-time then the following increases can be estimated:
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investments in constructions and units: there must be invested at least 2-3 million euro for
project related to tourism development in each year in the following 5 years.
Working places in constructions: the constructions activity will generate approximately 150 new
working places with full time each year.
Preparation of new touring products, including mountainous tourism, easy adventure tourism
(cycling and hiking) and ecotourism (observing the birds, observing the wild animals and
interpreting the nature);
Practicing an aggressive marketing for existing products and the one proposed in Western
Europe (United Kingdom, Germany, Austria, Nordic countries etc.) and SUA;
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Training the local operators so that they can offer new products to extend the period of
abidance and increase the number of tourists.
D. Market tendencies: today, the biggest and fastest tourism markets are represented by the wealthy,
well educated ones and that want to travel. These persons look for new and reach experiences related
extension of holidays. They are prepared to spend money to obtain good quality experiences and
demand personalized services. More and more they use the air transport, which contributes to the
increase of trips number with short destination.
Moreover, the tourism tendencies show that there is a substantial growth of tourism outside the season
and that tourists search more and more the sensational: an authentic, cultural and outdoor experience
to adventure, nature and culture. The present studies suggest that these want a longer abidance and an
and, in some cases, a risk element. Traditional products of cultural tourism are of big interest within this
group.
3.3. Developing vision of Brasov area
The integrated urban development plan for BvMA elaborated by the Brasov Metropolitan Agency
(n.d.)shows that for a coherent evolution an assembly vision is needed:
yesterdays Brasov must be taken into consideration to be able to conserve its true values;
todays Brasov must be followed, to offer a clear image of the present development study;
tomorrows Brasov must be explored to be able to cope with the existing tendencies at global
level in the tourism area.
Brasov in its quality of young, dynamic and worth to live in metropolis, desires to become a standard
from the environment protections point of view for the entire region. Brasov proposed to become the
most attractive touring center in Romania, that will offer to all citizens from the metropolitan area a high
life level. Brasov, as a metropolitan area, will be positioned on the direction economy and knowledge,
research and innovation, communication and culture.
Now Brasov means: B Welfare (in Romanian Bunstare)
R Fame (in Romanian Renume)
A Attractiveness (in Romanian Atractivitate)
S Chances (in Romanian anse)
O Occupation (in Romanian Ocupaie)
V Future (in Romanian Viitor)
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The main strategic objective (settled by the County Council Brasov (n.d.) in The development strategy
of Brasov county: horizons 2013-2020-2030) proposed is the transformation of Brasov area in the most
important touring area of the country. Brasov is distinguished in Romania from the touring point of view
(second place after Constanta) and holds the supremacy in Romanian mountainous tourism. To assure
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services and an adequate promotion are necessary. From this point of view Brasov will mean: B
the development of the area, the diversification of the touring products, the improvement of the touring
The improvement of services (increase the number of touring offers, kindness, respect from
the employees at all levels);
Developing a marketing strategy (development, correlation and promotion of the cultural and
touring offers).
First of all, to assure the attractiveness of Brasov and development of tourism, the conservation and
restoration of the historic center is needed. It refers both to the infrastructure and the improvement of
services and quality of offers. The tourism industry holds a major potential regarding the work force
occupation and economy development. The economic expansion process reclaims the existence of a
modern intermodal center (logistics and distribution centers of supplies), and of industrial, technological
and scientific parks. Space planning will have to approach the increasing necessities of population, such
as the one of living in the adjacent area of the city, but also to assure the necessary field surfaces and
adequate conditions of living. Also, it must be taken into consideration the assurance of mobility for
commuters, the use of cultural offers and spending the leisure time of the city, to significantly grow the
quality level of life in the entire metropolitan area.
3.4. Development plan
The success of any strategy consists in its capacity to reach elaborate objectives in a coherent frame,
which reflects the development potential of the region. For this exercise, the Brasov area will be
structured in the following components (according with the Brasov Metropolitan Agency (n.d.)):
Services area (existing and proposed touring services, including accommodation, restaurants,
information and reception, tour operators and guides);
Activity areas (existing and proposed attractions, special programs, parks and protected areas,
historic and patrimony digs, interpretation centers);
Protection area which requires a special historical, patrimony and nature protection
consideration;
4. BRAND OF BRASOV
On the occasion of the International Tourism Fair from Berlin from March 2009, Brasov launched a
touring brand of the area: Brasov Be.Live.It (Figure 5). Continuing the tradition of over 100 years of
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the local touring industry, Brasov proposed to develop itself through its new brand strategy a solid
image as touring destination at international level.
The new image of Brasov comes to promote both the cultural diversity, and the dynamic of an alive and
Verbal touring identity of the area BRASOV BE.LIVE IT (Figure 6) is created in English, to be
addressed to the international audience and transmits two major concepts. First of all it aims an
existential attitude by using the verb to be (BE), competed by an interactive dimension of the
collocation to live (LIVE IT). The collocation BE.LIVE IT can mean both Be and live Brasov, and the
promise made to the tourist Believe in Brasov.
The new touring brand of Brasov is developed and coordinated by the Promotion and Development
Association of Tourism (APDT), in cooperation with the County Council Brasov (n.d.), Lasting
Development Agency of Brasov County (n.d.) and the Communication Agency Firestarter. The
promotion concept is based on a cooperation process with international experts in the area of
ecotourism, cultural tourism, and on consultancies with historians, ethnographer, specialists in
marketing and communication.
Through the network of Touring Informing Centers coordinated by this organization and on the basis of
the tight cooperation with the local tourism industry, APDT proposed to increase and consolidate the
quality and quantity of the offered touring services and products.
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style.
modern place. These things are found at the logotype level through the chosen chromatic and graphic
This initiative in the area of touring promotion completes the development projects of the touring
infrastructure initiated in the area: restoration of the old Brasov Strongholds walls, development of the
skiing domain from Rsnov, Predeal and Poiana Brasov, rehabilitation of the historic strongholds
Fgras, Rsnov and Rupea, reintroducing the old train with strait gauge on the track: Brasov Cristian
5. CONCLUSIONS
In the contemporary society, the tourism represents one of the most dynamic economic sectors, which
registers permanent exchanges and an ascendant evolution (Minciu, 2005). Nowadays, Romania is
about to become an important touring destination, but first of all, it must diminish some minuses which
do not offer it a competitive position on the international touring market. For developing the tourism a
promotion strategy of tourism is needed which has lasting and secure effects.
Economically, the tourism can be seen as a main source of recovery of national economies of those
countries that have touring resources and of course, which exploit them accordingly. Seen in correlation
with the assembly of national economy, the tourism acts as a dynamic element of the global system
(Holloway, 1994). The optimal deployment of the touring activities implies a specific demand of goods
and services, demand which trains an increase in the sphere of their production. The touring demand
determines an adaptation of the offer which materializes, among others, in the development of the
technical-material basis development of this sector and, indirectly, in stimulating the production of the
participating branches. Here it is about the multiplying effect of tourism: a touring developed area will
always be an attraction point for investors from adjacent sectors.
Brasov has a remarkable potential of touring development, joining the elements of natural frame with
cultural and historic values. Due to its attractiveness elements: landscape, protected areas, cultural and
patrimony resources, Brasov is a touring destination irrespective of the season. As for the tourism
services: accommodation, meal, information and touring orientation, there is some sort of diversity,
these could be improved to grow the competitiveness grade.
From the desire of capitalizing the areas with special touring potential placed in Brasov (touring center
of the city) and the adjacent touring resorts (Poiana Brasov, Predeal), Brasov Town Hall proposed to
develop and promote the tourism from Brasov area (both in country and abroad) and the active support
of implementing the development strategies of the Brasov tourism. So The touring development strategy
aims the position and extension of Brasov area as a lasting tourism destination, competitive at national
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and international level, by developing a tourism oriented towards market, based on research and
responsible of the environment protection.
For this strategy there were made a series of surveys for identifying the target markets. Today the
area is well positioned so it can take advantage of the opportunities of these markets by the winter
sports offer, unique natural landscapes and by the historic and cultural load of the place. But, the
increase of tourists number can be realized by diversifying the touring attractions like: golf, kayak,
canoe, nature observation, birds observation, amateur fishing, walking with the sledge pulled by dogs,
airplane and helicopter tour, these being among the most popular activities outdoor for European
tourists.
Local authorities proposed as main objective to transform Brasov in the most attractive touring center in
Romania. As derived objectives there are: the development of infrastructure, rehabilitation of patrimony,
development of a marketing strategy. To assure the development of the area, the diversification of the
touring products, the improvement of the offered services and an adequate promotion is needed.
The success of any strategy consists in its capacity to reach the elaborated objectives in a coherent
frame. Presently, the development plan concentrates on the two main policies: rehabilitation, restoration
and conservation policy of the cultural patrimony, including the connected infrastructure from the towns
of the metropolitan area and the development and modernization policy of the touring and sport
infrastructure in the metropolitan area to capitalize the existing potential. These policies contain
programs regarding the historic center of the city, metropolitan area and the leisure areas, cultural
centers ,skiing domain and last but not least, promotion programs of the touring products from Brasov.
So, as a way of improving the urban image, the creation of an area brand was decided. This initiative in
the area of touring promotion completes the development projects of the touring infrastructure initiated
in Brasov. The new touring brand of Brasov is Be.LiveIt and tries to promote both the cultural diversity
and the dynamic of an alive and modern place.
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