South African Labour Law
South African Labour Law
South African Labour Law
South African labour law regulates the relationship and Arbitration, 1995 saw the introduction of bargainbetween employers, employees and trade unions in the ing councils, which allow for communication across the
Republic of South Africa.
industry. A bargaining council is organised collectively
and voluntarily, and must be registered. In order to be
registered, an alternative-dispute-resolution mechanism,
similar to the Commission for Conciliation, Mediation
1 History
and Arbitration, must be put in place.
The Labour Relations Act 1995 also regulated the issue of
fairness, not only in termination but during employment,
too. In 1998, however, most of the law on unfair labour
practices was removed from the Labour Relations Act
1995 and put into the Employment Equity Act (EEA).
The EEA also deals with issues such as fairness regarding
a workers human immunodeciency virus (HIV) status
or disability, as well as the issue of armative action.
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to participate in the activities and programmes of a
trade union; and
to strike
EMPLOYMENT CONTRACT
In NUMSA v Bader Bop,[2] the Constitutional Court overturned a decision of the Labour Appeal Court which
Every trade union and every employers organisation has restrictively interpreted the Labour Relations Act 1995.
the right
The court recognised the necessity of collective bargaining and bargaining councils which facilitate the establish to determine its own administration, programmes ment of trade unions. The court held that minority unions
and activities;
may not strike in support of demands for organisational
rights reserved in the Act for majority unions.
to organise; and
In NEHAWU v University of Cape Town,[3] the Constitu to form and join a federation
tional Court overturned another decision of the Labour
Appeal Court which restrictively interpreted the Labour
Finally, every trade union, employers organisation and Relations Act 1995. It had been argued that the term evemployer has the right to engage in collective bargaining. eryone did not include a university or a company, but the
Section 23(1) is an unusual provisiononly South Africa court held otherwise. Furthermore, the court ruled that,
and Malawi expressly protect the right to fair labour prac- under the original section 197 of the Labour Relations
tices as it is so broad and overarching. An exact def- Act 1995, contracts of employment transferred automatinition of fair labour practices is impossible, since this ically when businesses were transferred, irrespective of
is a dynamic eld of the law, rooted in socioeconomic the wishes of the employers.
rights. Section 23(1) refers to everyone, encompassing SANDU v Minister of Defence,[4] another Constitutional
far more than merely employees and workers; it also in- Court, case Judge OReagan dealt with the concept of a
cludes would-be workers, employers and juristic persons. worker, and held that, although the Labour Relations
Section 23 is not entirely universal, however, as soldiers Act 1995 does not apply to South African National Deare excluded from its ambit insofar as they may not strike fense Force (SANDF) members, they are still workers
in terms of the Constitution, which protects the rights of
at a time of war.
every person in South Africa.
The Labour Relations Act was promulgated as the national legislation referred to in subsections 23(5) and
23(6), which provide respectively that national legislation may be enacted to regulate collective bargaining, 3 Employment contract
and that national legislation may recognise union security arrangements contained in collective agreements. 3.1 Parties
Both subsections stipulate that, to the extent that such legislation may limit one of the rights in section 23, the lim- 3.1.1 Identication
itation must comply with section 36(1), the limitations
clause of the Constitution.
The rst question to be asked, when seeking to resolve
The current Basic Conditions of Employment Act is also any labour law problem, is whether the parties are indeed
designed to give eect to the right to fair labour practices. employees and employers within the meaning of the
Both Acts are bolstered by the EEA, which replicates the applicable statute or the common law.
equality clause in the Constitution in its totality, adding This has long been a dicult task in South Africa, as it is
that one may not discriminate on the basis of human im- not always immediately apparent whether the parties have
munodeciency virus (HIV) status.
entered into the locatio conductio operarum (contract of
The general guarantee of fair labour practices has far- employment) or merely the locatio conductio operis (conreaching eects on the civil courts approach to the inter- tract of work).
pretation of the rights of parties to employment contracts. Distinguishing between these two kinds of contracts is
All courts are enjoined, when applying and developing critically important, as dierent legal consequences ow
the common law, to have due regard to the spirit, pur- from the various forms of contract. Most important is that
port and objects of the Bill of Rights. This calls for a South African labour legislation applies only in respect
3.1
Parties
of employees, who are entitled to social security benets and have access to the statutory mechanisms if they
wish to seek remedies for violations of their employment
rights. Similarly, only employers are bound by the labour
statutes, and are vicariously liable for the delicts of their
employees.
3.1.2
Common law
The rst source to be examined, when seeking to determine whether parties to a work relationship are employers and employees, is the contract into which they have
entered.
A contract of employment comes into existence when the
parties conclude an agreement that conforms to the requirements of the locatio conductio operarum. The contract of employment is traditionally dened as a contract
between two persons, the master (employer) and the servant (employee), for the letting and hiring of the latters
services for reward, the master being able to supervise
and control the servants work.
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works for another person or for the State and
who receives, or is entitled to receive, any remuneration; and
in any manner assists in carrying on or conducting the business of an employer.
The dierence between the Labour Relations Act 1995
and the EEA is that the Labour Relations Act 1995 excludes independent contractors only in section 213(a),
while the EEA excludes independent contractors in both
subsections. It is safe, however, to assume that even from
the second part of the denition of an employee, as it
appears in the Labour Relations Act 1995 or the Basic
Conditions of Employment Act, independent contractors
are implicitly excluded.
At the core of subsection (a) of both denitions lies a reference to the contract of employment: one person working for another in exchange for some form of remuneration.
Statutes
EMPLOYMENT CONTRACT
choosing to exercise that right does not render the con- guidance may be derived from the English case of Ready
tract something other than one of employment.
Mixed Concrete v Minister of Pensions and National
The application of the control test in isolation is entirely Insurance, in which the presiding ocer set out three
inadequate, as certain employees have a wide discretion possible components:
as to how to perform their work. Such discretion does not
alone render them independent contractors.
The ultimate dierence between an employee and an independent contractor is that the principal has no legal
right to prescribe the manner in which the independent
contractor brings about the desired result, but may pre2. He agrees, expressly or impliedly, that in the perscribe methods by which the employee works. In Colonial
formance of that service he will be subject to the
Mutual Life Assurance Society v MacDonald, the court
others control in a sucient degree to make that
held that the employee was subject to the control of the
other master.
employer in the sense that the latter had the right to pre3. The other provisions of the contract are consistent
scribe not only what work had to be done, but also the
with its being a contract of service.
manner in which that work had to be done. The independent contractor, on the other hand, could be directed only
as to what work must be done, not how it was to be done. When courts examine the other provisions of the contract, they will consider all relevant aspects of the relaIn any event, to dene a contract in terms of one of its
tionship. These include:
characteristics is tautological.
the form of the contract;
Organisation test The organisation test was developed in French law and adopted by South African law in
R v AMCA Services and Another. It is based upon the assumption that whether or not one is an employment does
not rest on submission to orders; it depends on whether
the person is part and parcel of the organisation.
In other words, one looks at the extent to which a person (the worker) is integrated into the organisation of the
other person (the employer), or whether the person is performing work inside the organisation of another.
The work of an independent contractor, although done for
the business, is not integrated into it; it is only accessory
to it.[5]
If a person is incorporated into or related suciently to
the organisation, that person will be regarded as an employee or a worker even though the employer might exercise little actual control over him.
One of the problems with this test is that it is not always
possible to measure the extent of integration, or to determine what degree of integration is sucient for someone
to qualify as an employee.
The test was rejected by the Appellate Division in S v
AMCA Services on the basis of its being too vague.
3.1
Parties
5
a contract which looks like one of employment
sheds no light whatsoever on the legal nature of
the relationship.
EMPLOYMENT CONTRACT
3.1
Parties
which the employee discharges them.
Agreement Firstly, it must be noted that the employment contract is based on agreement; the parties must enter into it voluntarily. This idea nds expression in section
13 of the Constitution, which provides that no one may
be subjected to slavery, servitude or forced labour, and
section 48 of the Basic Conditions of Employment Act,
which states that all forced labour is prohibited.
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owing to any person in return for that person working for
any other person, including the State.
The contract may state that remuneration is the normal
going rate for a specic type of work, or state a specic
amount or merely minimum wage.
The common law does not indicate minimum wages;
these are usually set by collective-bargaining councils and
are industry specic.
Another implication of the fact that the employment contract is based on agreement is that it is a contract, and
therefore must comply with the requirements of our law
for a valid contract. If it does not comply with these requirements, it will not be regarded as binding and enforceable.
Reciprocity The contract of employment is a reciprocal contract. This means that one promise is made
in exchange for another, and one obligation is incurred
in exchange for the other. The employee works in exchange for remuneration; the employer remunerates the
employee in exchange for the employee oering to place
Consensus between the parties means that both must have his labour potential at the disposal and under the control
a serious intention to create mutual rights and duties to of the employer.
which they will be legally bound. They must have each
been fully aware of the nature of the duties, and that the
Summary To summarise, the essential elements of the
other had this intention.
employment contract are as follows:
At common law, the parties are not required to observe
any formalities. There is no requirement that the con It is a voluntary agreement.
tract be in writing, but certain employment contracts are
required by statute to be in writing, like those of merchant
There are two legal personae.
seamen and learners under the Skills Development Act.
In addition, those of apprentices and candidate attorneys
The employee agrees to perform certain specied or
must also be registered with the appropriate authorities.
implied duties for the employer.
Lastly, where parties wish to alter provisions of the Basic Conditions of Employment Act, this must be done in
writing.
Work Secondly, one of the pivotal concepts in the initial denition is that of work. Generally, to work means
The employer gains a (qualied) right to command
to place ones labour potential at the disposal and under
the employee as to the manner in which he carries
the control of another. This means that, when we work,
out his duties.
we oer our services to another person, and agree that
the other person will be able to tell us what to do, when
to do it, how to do it and where to do it.
3.1.6 Duties
To place your labour potential at the disposal of another
means to oer your ability to perform certain tasks to an- An employment relationship commences only when the
other person, and to oer, at the same time to follow that parties conclude a contract of service. Prior to this, neither party has any rights against the other; they are merely
persons instructions.
a prospective employee and a prospective employer.
There are, however, two statutory exceptions to the prinRemuneration Remuneration normally takes the form ciple that employers have no obligations to applicants for
of payment of money, or the provision of another benet. employment:
(According to the common law, payment may be made in
kind.)
1. The EEA prohibits direct or indirect unfair discrimPayment may be made monthly, weekly, daily or even
ination against an employee or applicant for employin irregular cash payments. The common law does not
ment on the basis of race, colour, gender, sex, reliprescribe what form payment must take.
gion, political opinion, ethnic or social origin, sexual
The Labour Relations Act 1995 contains a statutory deforientation, age, disability, religion, conscience, beinition of remuneration in section 213: any payment in
lief, culture, language, family responsibility, marital
money or in kind, or both in money and in kind, made or
status or any other arbitrary ground.
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2. The Labour Relations Act 1995 and the Basic Conditions of Employment Act protect both employees and persons seeking employment against discrimination for exercising rights conferred by the
Acts.[10][11]
EMPLOYMENT CONTRACT
The periodicity of payment depends on the parties agreeEmployer In addition to the three principle duties of ment or on custom.
the employer, discussed below, employers are further An employer may not unilaterally deduct any amount
obliged to accord employees their rights in terms of the from the remuneration to which an employee is entitled.
applicable contracts of service, collective agreements and
If the contract is terminated summarily for good cause,
legislation, as well as to adhere to certain statutory duties
the employer must pay the employee for services rendered
imposed in the interests of employees.
to the day of the dismissal. The same principle applies
when the employee deserts mid-term before the end of a
Receipt into service The employers obligation to re- xed-term contract or without proper notice.
ceive the employee into service is the corollary of the employees duty to enter and remain in service.
Safe and healthy working conditions
Under the
The duty to receive employees into service does not mean common law, employers are obliged to provide their emthat employers must necessarily provide employees with ployees with reasonably safe and healthy working condiwork to keep them busy, although this general rule is sub- tions.
ject to some exceptions: where, for example, remunera- The scope of this duty extends to providing proper mation is based on the volume of work done, as in the case chinery and equipment, properly trained and competent
of piece-workers or salespersons working on commission, supervisory sta, and a safe system of working.
or where the failure to allow the employee to work degrades his status. A duty to provide work may also arise If the employer fails to meet this obligation, aected emwhere the employer has contracted to train the employee ployees are not in breach of contract if they refuse to work
in a particular profession or trade, as in the case of article until the dangerous situation is corrected.
clerks and apprentices.
Under the common law, employees had to rely on delict
The common law permits the suspension of an employee, if the employer did not ensure that the working condisuspected of some form of grave misconduct, while the tions were safe and healthy, but this was viewed to be
matter is being investigated, but the employee is entitled imprecise, and the Legislature intervened. The situation
is now governed by the Occupational Health and Safety
to his remuneration during the period of suspension.
Act, which implements strict liability on the employer,
Employers may deny their employees access to the work- and states how much must be paid to the employee if acplace, or otherwise prevent them from working, in the cidents occur.
course of collective bargaining. This is known as a lock
out, and is the employers equivalent of the employees
strike. If a lock out is lawfulif, that is, it complies with Remedies If the breach is material, the employee may
the Labour Relations Act 1995the employer is relieved claim damages. Provided it is a material breach, the emof its obligation to pay the locked-out employees their ployee may also cancel the contract of employment.
wages.
The employee may also claim specic performance. This
Since the contract of employment is personal, one em- was seldom granted in the past but is now considered an
ployer cannot compel an employee to work for another option.
if the rst employer has no work for him, unless the rst
Finally, the employee may refuse to work, withholding
employers business is transferred as a going concern.
labour until the contract is performed.
Payment This duty is so fundamental to the employment contract that the courts will assume, where there
has been no agreement on remuneration, either that the
contract is not a contract of employment, or else that the
parties impliedly intended the payment of a reasonable
sum according to the custom and practice of the industry
and locality.
Employee
Entering and remaining in service The main obligation of the employee under the contract is to place his
personal services at the disposal of his employer.
The tender of service is a prerequisite to and the corolThe duty to pay, and the commensurate right to remu- lary of the employees right to claim payment of wages:
neration, arises not from the actual performance of work, no work, no pay. The reverse also applies: no pay, no
work, so that employees who have not been paid may
but from the tendering of service.
3.1
Parties
legitimately refuse to work without breaching their con- The interests of Employees must be bona de: They may
tracts.
not work for another employer if its business interests are
If a number of workers engage in a concerted cessation of in conict with those of the principle employer.
work for the purpose of obtaining some concession from
their employer, they are deemed to be on strike. Under
the common law, striking workers need not be paid. The
common law also allowed employers summarily to dismiss striking employees, but this has since been changed
by the Labour Relations Act 1995.
Subject to the right to take such paid leave as has been In addition, employees may not compete with their emagreed upon or conferred by statute, once employees have ployers business for their own account.
entered service, they remain obliged to render service until the contract of employment ends.
Respect and obedience Respect and obedience are reIf the employee fails to render service (by desertion, ab- garded as an implied duty of every employee. Absence
senteeism, abscondment, unpunctuality, etc.), the em- of the former renders the interpersonal relationship beployer is entitled to deduct from the employees wage an tween employer and employee intolerable; denial of the
amount proportional to the absence.
latter undermines the employers right to decide how its
employees will work.
Reasonable eciency Employees are deemed by law The courts require all employees to show a reasonable deto guarantee impliedly that they are capable of perform- gree of respect and courtesy to their employers, and to
ing the tasks they agree to perform, and that they will obey their employers reasonable and lawful instructions.
carry them out with reasonable eciency.
Respect, being a disposition, is a quality that is dicult
Where an employer seeks assurances about employees to dene with precision. It is not to be equated with defcompetence before taking them into service, the employ- erence in a manner compatible with the subordinate posiees are bound by any representations they may make, tion in which the employee by denition stands vis--vis
whether those professions of competence are made by the the employer.
employees themselves, or in testimonials of which they
Mere failure on occasion to greet the employer or supeare aware.
riors will not place employees in breach of their obligaThe standard of competence employers are entitled to tion to show respect. Disrespect must be gross if it is to
expect of their employees depends on the capacities in justify termination of the employment relationship, or so
which the employees are engaged and the status and se- frequent as to suggest that the employee has repudiated
niority accorded them.
the employers lawful authority, or that it has rendered
The test for the standard of competence is that of per- the continuation of the employment relationship intolsons comparable with the employees in question, having erable.
regard to training, experience and any special claims the Each case must be considered on its own merits to estabemployee might have made regarding his competence.
lish whether these inferences may be drawn.
Where an employee has warranted that he possesses a Unless insolence is particularly gross, the proper sanction
particular degree of skill, he must satisfy that representa- is a written warning in the rst instance.
tion.
The employees duty of obedience applies only to workrelated orders and generally during working hours and to
Furthering employers business interests Employ- those orders which are lawful and reasonable.
ees are obliged to devote their energies and skills to fur- Employees are also entitled to disobey instructions that
thering their employers business interests. They must would subject them to personal dangers not normally condevote all their normal working hours to the employers nected with the performance of their duties.
business; they may not, without the employers permission, simultaneously work for another employer during An order is unlawful if it requires the employee to perthe hours they are contractually obliged to devote to their form an illegal act or to do something that falls outside
the scope of the contractual relationship.
employers needs.
These duties arise because the relationship between the
parties is of a duciary nature: Employees may not place
themselves in positions where their own interests conict
with those of their employers and may not, by exercising their powers of agency, acquire interests or benets
without the knowledge of their employers.
Refraining from misconduct generally Any misconduct that renders the continuation of the employment relationship intolerable or unworkable, or undermines trust
and condence between employer and employee, is regarded as sucient to justify dismissal, provided it is se-
10
rious enough to oset the importance which the courts achieved; employers must, at the very least, abide by the
otherwise attach to the work security of employees. Ex- Basic Conditions of Employment Act.
amples of misconduct are insubordination, theft, fraud.
Minimum wages are the result of bargaining councils in
With regard to misconduct committed before the forma- most circumstances, but some professions have no bartion of the conduct (like the commission of a serious gaining councils. Their minimum wage is therefore regcrime), the general principle is that there is no duty on ulated by the Basic Conditions of Employment Act.
prospective employees to disclose prejudicial information
from their past to their future employers unless they are
specically asked to do so.
4.2 Hours
A duty may arise, however, where the non-disclosure is
material and amounts to fraud. Whether or not an em- A maximum of 45 hours per week is allowed to be
ployee may be dismissed for non-disclosure depends on worked.
whether or not the employment relationship can reasonably be sustained after the discovery of the past misdeed.
4.2.1 Overtime
Remedies The employer may only dismiss the em- Overtime is permitted on the basis of a voluntary agreeployee summarily for misconduct, incapacity or opera- ment.
tional reasons. If damages are incurred as a result of a Payment for overtime is 1 times the normal wage.
breach of one of these duties, the employer may claim
compensation.
4.2.2 Sundays
5.1
4.2.7
Scope of protection
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Family-responsibility leave
Variations
The Basic Conditions of Employment Act is the very minimum standard required by employers. Employers may
award more, but never less, than what is stipulated.
If an employer gives more than the minimum, he may
be locked into always giving more, as he must then abide
by the required annual increases, which are based on a
percentage of the current pay.
An employer may vary the provisions in the contract by
individual agreement; or
collective agreement on an industry-wide basis.
unfair conduct by the employer relating to the promotion, demotion, probation or training of an employee, or relating to the provision of benets to an
employee;
the unfair suspension of an employee, or any other
unfair disciplinary action short of dismissal;
a failure or refusal by an employer to reinstate or reemploy a former employee in terms of any agreement; and
an occupational detriment, other than dismissal, in
contravention of the Protected Disclosures Act,[14]
on account of the employees having made a protected disclosure dened in that Act.
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1. whether the limitation of the constitutional right is Factors which are taken into account include any dierjustiable, which according to the general consensus ence in remuneration levels, fringe benets, status, levels
it is;
of responsibility or authority or power, and the level of
job security.
2. the actual interpretation of this denition; and
In Mashegoane v University of the North, the dispute was
3. the freedom of employees to rely directly on the whether the universitys refusal to appoint a lecturer to the
Constitution, as opposed to the current Labour Re- position of Dean of a faculty involved a promotion. The
legislation governing the university provided that Deans
lations Relations Act.
were appointed by the Senate acting on the recommendaWith regard to the interpretation of this denition, the tion of the Faculty Board. The university argued
general principle is that legislation that limits constitutional rights must be interpreted in such a way as to minimise the limitation. The denition must be interpreted
so as to give the maximum possible protection.
that the position of the Dean was not applied for; and
that it was not a promotion; but
Secondly, one must compare the current job held by the from that policy. An employee may challenge the comemployee with the job applied for.
position and competency of a selection panel.
5.3
13
Examples of unfairness include bias, nepotism and erro- above. It has been held that the term benets in the
neous exclusion of an employee from a shortlist due to a denition of an unfair labour practice includes only benmistake by the employer or selection committee.
ets ex contractu and ex lege: benets that already exist in
terms of a contract or law.
Remedies The relief must be determined on terms There is growing support for the notion that unfair labour
practices should include not only disputes of right, but
deemed reasonable by the Commissioner.
also disputes where there is an expectation of a right.
Relief may be in the form of a declaratory order, protective promotion, remitting the matter back to the employer
for reconsideration, and reinstatement to a previous posi- 5.3.4 Training
tion (in the case of demotion).
This prohibition has had little impact in practice. In view,
however, of the obligations placed on employers in terms
5.3.2 Probation
of the EEA and Skills Development Act, it may become
Guidelines may be gathered from the rules which govern more important in the future.
the obligations of the employer before a fair decision to Generally employees may challenge the denial of training
dismiss on the grounds of poor performance is reached, where such training is a prerequisite for advancement in
and also from the Code of Good Practice: Dismissals.
the workplace.
In this context, unfair conduct may include the failure
to inform the employee properly about required perfor5.3.5 Unfair suspensions
mance standards, and the failure by an employer to aord
the employee reasonable guidance, evaluation, training,
There are two types of suspension:
counselling and instruction.
5.3.3
Provision of benets
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and authority of the employee in question has a bearing Occupational detriment includes, inter alia, being subon the matter.
jected to disciplinary action; dismissed, suspended, deProcedural fairness does not necessarily mean that the moted, harassed or intimidated; transferred against ones
employee must be given a hearing before the suspension. will, refused transfer or promotion, etc.
At least, though, that the employer must inform him of Once it is established that the employee has suered an
the suspension, the reasons for it, and the conditions of occupational detriment, it must be proved that the detrithe suspension.
ment was due to a protected disclosure. This means that
As a general rule, the employer must continue remuner- there must be a protected disclosure, and that there must
ating the employee during the course of the suspension. be causality between the disclosure and the detriment.
If he were to cease remuneration, this would constitute a As far as causality is concerned, the Labour Relations Act
breach of contract.
1995 requires that the detriment must be on account of
Suspension without pay is generally only possible if the the protected disclosure.
employee consents, or if this is provided by legislation or Disclosure is dened as any disclosure of information
the contract of employment itself.
regarding any conduct of an employer, or an employee of
If the suspension is grossly unfair, the employee may seek that employer, made by any employee who has reason to
believe that the information concerned shows or tends to
reinstatement as a remedy.
show one or more of the following:
Where the unfairness is less serious, the employee may
seek an alteration of the conditions of the suspension
that a criminal oence has been committed, is beor require that the employer hold a disciplinary hearing
ing committed or is likely to be committed;
within a specied time.
that a person has failed, is failing or is likely to fail
to comply with any legal obligation to which that
person is subject;
5.3.6 Other disciplinary action short of dismissal
Other disciplinary actions, like warnings, suspensions
with or without pay, demotions and transfers, must also
meet the requirement of fairness. The employer must
be able to show that the warning, demotion or other disciplinary action was fair and appropriate in the circumstances.
5.3.7
Section 186(2)(c) of the Labour Relations Act 1995 protects employees against a failure or refusal of an employer to reinstate or re-employ a former employee in
terms of any agreement.
The wording is almost exactly the same as that in sec- Generally, such disclosures become protected when they
tion 186(d), which deals with dismissal. Unlike section are made to certain persons and oces under certain con186(2)(d), however, section 186(2)(c) does not deal with ditions:
termination of employment; nor does it state that there
must be an oer of re-employment to some employees
it was made in good faith;
and no oer in respect of others. Furthermore, sec the employee reasonably believes that it is substantion 186(2)(d) does not refer to an agreement; section
tially true; and
186(2)(c) does.
it was not made for personal gain.
5.3.8
Protected disclosures
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that the matter is exceptionally serious.
Not every disclosure made by an employee will be protected. Only gradually are the courts beginning to consider the nature of a protected disclosure and the protection to be aorded to employees.
In Grieve v Denel, the employee was busy preparing a report for the employers board of directors relating to allegations of wrongdoing by a manager. The employee
found himself charged with misconduct, suspended and
told to attend a disciplinary enquiry. He approached the
Labour Court for an interdict to stop the employers taking disciplinary action. The court held that the disclosures the employee intended to make were in good faith,
and that, if the allegations were true, they could indicate
possible criminal conduct. The disclosures were held to
fall within the ambit of protection. The employer was ordered not to proceed with the pending disciplinary action.
In CWU v Mobile Telephone Networks, the Labour Court
held that an employees accusation of fraud by management did not constitute a protected disclosure; it was
merely the employees opinion and was not supported by
any facts.
5.3.9
Resolution of disputes
16
6 DISCRIMINATION LAW
In this regard, the Code of Good Practice: Key Aspects most prevalent forms of harassment encountered in the
of human immunodeciency virus (HIV)/acquired im- workplace are
munodeciency syndrome (AIDS) and Employment, together with the Code of Good Practice on the Employ sexual harassment;
ment of People with Disabilities, provides guidelines on
how HIV/AIDS and disability should be dealt with and
racial harassment;
accommodated in the workplace.
sexual-orientation harassment; and
This is the only legislative provision that mentions human immunodeciency virus (HIV) status as a prohibited
religious harassment.
ground of discrimination. Its inclusion makes section 6 of
the EEA even wider than section 9 of the Constitution.
Of these, sexual harassment is by far the most common.
Section 6 protects only an employee, but it does not
speak only of an employer; it provides that no person
may discriminate. This is broader, and may include, in- 6.1.1 Sexual harassment
ter alia, an independent pension fund or an independent
medical aid scheme, or even a fellow employee.
The Code of Good Practice on Handling of Sexual HaIn this regard, if an employee lodges a complaint of dis- rassment Cases lists three types of conduct which could
crimination against another employee, and the employer constitute sexual harassment:
does not consult in an attempt to eliminate the discrimination, the employer may be held liable.
The dierence between discrimination and dierentiation must always be kept in mind, as not all dierentiations amount to discrimination. There may be a fair differentiation between employees on the basis, for example,
of educational qualications or experience or seniority.
Generally, dierentiation will amount to discrimination
if it is based on an unacceptable reason. Even if the discrimination suered is not listed in section 6(1) of the
EEA, it would amount to discrimination if, objectively,
it is based on attributes and characteristics which have
the potential to impair the fundamental human dignity of
persons as human beings, or to aect them adversely in a
comparably serious manner.
1. physical conduct ranging from touching to sexual assault and rape, and including a strip-search by or in
the presence of the opposite sex;
2. verbal conduct, including innuendoes, suggestions
and hints, sexual advances, comments with sexual
overtones, sex-related jokes or insults, graphic comments about a persons body (made to that person or
in her presence), enquiries about a persons sex life,
and even whistling at a person or a group of persons;
and
3. non-verbal conduct, including gestures, indecent exposure or the display of sexually explicit pictures or
objects.
Once the employee has proven that there has been a differentiation, the EEA and Constitution provide that it is Another way to dene sexual harassment is to consider
presumed to have been unfair discrimination. The em- the eect of the harassment. Three types of harassment
ployer then bears the onus of proving the dierentiation may be so identied:
to be fair.
1. quid pro quo harassment, which occurs when a perDiscrimination may be direct or indirect:
son is forced into surrendering to sexual advances
against her will, for fear of losing a job-related ben It is direct when it is clearly and expressly based on
et;
one or more of the grounds listed in section 6 of the
EEA.
2. sexual favouritism, which occurs where a person in
It is indirect when, although not express, discrimination occurs as a result of it, as when an employer
imposes a gender-neutral criterion, such as height
or weight, as a condition for employment, and this
criterion indirectly has a disproportionate eect on
women.
authority rewards only those who respond to his sexual advances; and
3. hostile-work-environment harassment, which occurs when an abusive working environment is created.
6.1
Harassment
6.1
Harassment
17
A subjective test would rely exclusively on the per- policy on sexual harassment should explain the procedure
ceptions of the victim. An obvious criticism of such to be followed by employees who are victims of sexual
a test is that some victims may be over-sensitive, and harassment. The policy should also state the following:
therefore cast the net too wide.
A purely objective test, on the other hand, may be
too narrow. The reasonable man test (which is,
in terms of the common law, the generally applied
objective test) implies reliance on male-dominated
values.
Sexual harassment in the workplace will not be perJob applicants are also protected from medical testing.[28]
mitted or condoned.
The EEA prohibits psychological and other similar as Persons who have been or are being subjected to sessments of employees, unless such an assessment
sexual harassment in the workplace have the right to
lodge a grievance about it. Appropriate action will
has been scientically shown to be valid and reliable;
be taken by the employer.[24]
The Code recommends that management be given a positive duty to implement the policy, and to take disciplinary
action against employees who do not comply with it. A
18
HIV/AIDS The EEA lists HIV status as one of the
grounds on which an employee may not be discriminated
against.[30] South African Airways, for example, formerly
had a policy of not employing HIV-positive employees
as cabin attendants, partly because it believed that HIVpositive people could not have vaccinations, a requirement for international travel, and were at risk of infection,
which might be transmitted to others.
6 DISCRIMINATION LAW
social policy;
the fair distribution of employee benets;
the inherent requirements of the job; and
the category or categories of jobs or employees concerned.
The court will also want to be informed about the followIn Homan v South African Airways, the court found that ing, which do not go to the question of justiability, but
people living with HIV constitute a minority, to which which are also relevant to arriving at a proper decision:
society has responded with intense prejudice, stigmatization and marginalization. Societys response has forced
the attitude of the employees;
many of them not to reveal their HIV status, for fear of
the nancing of the test;
such prejudice, and has thus deprived them of the help
they would otherwise have received. This stigmatization
the preparations for the test;
the court considered an assault on their dignity.
pre-test counseling;
The EEA is designed to counteract
the nature of the proposed test and procedure; and
the need which employers may feel to test their em post-test counseling.
ployees for HIV/AIDS; and
the concomitant risk of prejudice to employees who There is also a Code of Good Practice on Key Aspects
of HIV/AIDS and Employment, which provides guidedo test positive.[31]
lines to employers and employees on how to deal with
HIV/AIDS in general.
Such testing is prohibited unless it is held to be justiable
by the Labour Court, which may impose various condi- With regard to HIV/AIDS and disability, the Code states
that an employee who has become too ill to work may be
tions on such testing, including
dismissed on grounds of incapacity. A mental or physical
impairment will constitute a disability only if it is sub the provision of counselling;
stantially limiting in respect of entry into, or advancement in, employment.
the maintenance of condentiality;
a limitation on the period of HIV-testing; and
just and equitable in the circumstances, including compensation, damages, and orders directing the employer to
take preventative steps.
Again, once the employee proves that there was discrimination, the onus shifts to the employer to prove that the
discrimination was fair.
6.1
6.1.4
Harassment
19
Armative Action
Designated employers The prohibition of unfair discrimination applies to all employers, regardless of their
Alongside the prohibition against unfair discrimination, size, but the armative-action provisions of the EEA aparmative action is the second cornerstone of the EEA. ply only to designated employers.
According to section 2(b) of the EEA, the goal of ar- A designated employer is dened as follows:
mative action is to ensure the equitable representation of
certain groups in all occupational categories and levels in
an employer who employs fty or more employees;
the workplace.
or
Equitable representation is not dened in the EEA, but
an employer who employs fewer than fty employsection 42 states that it may be determined by a considees but whose annual turnover in any given year exeration of
ceeds a certain level,[34] like an employer in agriculture with a total annual turnover of R2,000,000;
the demographic prole of the economically active
municipalities;
population, nationally and regionally;
the pool of suitably qualied people in the designated groups from which the employer may reasonably be expected to promote or appoint employees;
and
organs of state; or
an employer appointed as a designated employer in
terms of a collective agreement.
the economic and nancial factors relevant to the Employers that do not fall within the ambit of this defsector in which the employer operates.
inition may still voluntarily indicate that they intend to
comply with the Act.
Armative action is, by its very nature, a temporary measure. Once the goal of equality in the workplace has been
Employment-equity plans The employment-equity
achieved, the reason for the measure will fall away.
plan is the centrepiece of the procedure for implementing
A potential beneciary of armative action must meet armative action in the workplace.
two requirements:
A designated employer has to consult with the workforce
on
1. He must be suitably qualied.
2. He must be from a designated group.[33]
There are, in this regard, four key denitions in the EEA:
1. Designated groups are black people, women and
people with disabilities.
2. Black people include Africans, Colored people
and Indians.
the conduct of an analysis of its employment policies, practices and procedures, as well as the working environment;[35]
the preparation and implementation of an
employment-equity plan, which will achieve
reasonable progress towards employment equity in
the workforce;[36] and
the submission of reports to the Department of
Labour.[37]
3. People with disabilities are those who have a longterm physical or mental impairment which substan- The analysis described above must also contain a protially limits their prospects of entry into (or advance- le of the employers workforce.[38] Using this proment in) employment.
le, the employer must determine the degree of underrepresentation of people from designated groups in the
4. A suitably qualied person is one who may be
various categories and levels.
qualied for a job as a result of any of his formal
qualications, prior learning, relevant experience, or The employment-equity plan must include
his capacity to acquire, within a reasonable time, the
ability to do the job.
annual objectives;
Employees from one of the designated groups may approach the Labour Court, citing unfair discrimination, to
enforce a lack of armative action. The Labour Court
has held, however, that there is no individual right to afrmative action, which is collective in nature.
20
JOB SECURITY
A copy of the plan must be made available to employees. The designated employer must assign one or more senior manager the responsibility and authority and means
to monitor and implement the plan.
Designated employers must submit reports to the Depart- State contracts Designated employers who wish to enter into commercial contracts with organs of state must
ment of Labour:
comply with the EEA. They must attach to their oer either
If fewer than 150 employees are employed, the report must be made every two years.
a certicate of compliance issued by the Minister of
If more than 150 employees are employed, the reLabour; or
port must be made every year.[39]
a statement that they do comply.
Designated employers are required to submit a statement
to the Employment Conditions Commission about the re- If these requirements are not met, the organ of state
muneration and benets received by employees in each may reject the oer; it may even constitute grounds
occupational category and level. If this statement reects for the cancellation of a contract that has already been
disproportionate income dierentials, the employer must concluded.[42]
take steps progressively to reduce such dierentials.[40]
Enforcement The EEA provides for four ways in
which compliance with its armative-action provisions
may be ensured:
1. self-regulation;
7 Job security
7.1 Common law
The common law oered the employee virtually no protection against unfair dismissal. Before the Labour Re2. administrative procedures;
lations Act[43] (LRA), as long as the employer gave the
required period of notice, dismissal or probation was ac3. court action; and
ceptable. The common law focused only on the lawful4. state contracts.
ness of the employment contract itself; the reason for the
dismissal was irrelevant. The employer was not required
to give the employee an explanation for the termination;
Self-regulation Employment equity plans must in- nor was there any requirement that the dismissal be fair.
clude dispute-resolution procedures. Employers and emThis had the eect of increasing the bargaining power of
ployees must use these procedures rst.
the employer, who could, essentially, do as he pleased,
because of his more powerful position. The employer
Administrative procedures A labour inspector, with could threaten to dismiss the employee if the latter rereasonable grounds for believing that an employer is not fused to accept less favourable terms and conditions of
complying with the EEA, may try to obtain a written un- employment. The reason for this, it has been contended,
dertaking from the employer that he will comply. If he is that, prior to 1980, this area of law was based on the
refuses, the inspector may issue a compliance order, to incorrect assumption that there existed equal bargaining
which the employer may object within 21 days.
power between employer and employee.
7.3
7.2
21
1. Is the worker an employee? (Only employees may
be dismissed, and only employees enjoy the protection of the Labour Relations Act.)
2. Has there been a dismissal? (To answer this question, one must look to section 186(1) of the Labour
Relations Act.)
3. Is the dismissal substantively or procedurally unfair?
(In this regard, the reason for the dismissal will be a
decisive factor.)
7.3
Unfair dismissal
22
JOB SECURITY
one weeks notice is required in the rst six months Two subsequent decisions of the Labour Court, in Jack
v Director-General, Department of Environmental Afof employment;
fairs[60] and Wyeth SA v Manqele,[61] have taken a dif two weeks notice if the employee has been em- ferent approach.
ployed for more than six months but less than a year;
The rights and remedies of a job applicant were considand
ered in Jack, where the employer breached the contract by
four weeks notice if he has been employed for more not allowing the party to commence work on the agreed
date. The Labour Court, having examined the question
than a year.
of whether or not there was an employment relationship
Summary termination by the employer may be justied between the parties, decided that, once the parties have
if the employee has committed a serious or fundamental reached agreement on all the essential terms of the contract, it will be binding and enforceable.
breach of a material term of the contract.
In CSIR v Fijen,[56] an employee and his employer had
quarrelled during negotiations, with the employee declaring their relationship nished, and the employer interpreting this as a resignation. The employee subsequently
denied having resigned; what he meant, he argued, was
that the working relationship had become intolerable.
The court held that, in the absence of a clear and unambiguous intention to quit, there could not have been
a proper resignation. The employer, therefore, was mistaken in its interpretation of his words.
In Wyeth, employer and employee had concluded a written contract on 15 March providing that the employee
would commence work on 1 April. Before work commenced, the employer informed the employee that it was
no longer prepared to employ him. The Labour Court
held that the term employee in the Labour Relations
Act encompasses a person who has concluded a contract
to work, and that such person would also enjoy protection
against unfair dismissal. This is in line with a purposive
interpretation of the denition of employee.
The employment relationship is wider than the employment contract. While the contract of employment is the
foundation of the relationship, the relationship may begin before the employee commences working, and may
endure for some time after the contract has been terminated. It ought also to be noted that, although abscondment by the employee constitutes a breach of contract,
this by itself does not necessarily bring the contract to
an end. Only when the employer accepts the employees
When dismissal may be eected is a question of some repudiation of the contract may it be said that there has
practical importance. It relates to the question regarding been a dismissal.
the commencement of employment: Does it commence
when the contract is concluded, or rather when the em- In some cases, an employment relationship is terminated
ployee starts working? The diculty is that there may be by neither the employer nor the employee, but by operation of law. This occurs, for example, when an ema signicant lapse of time between these two events.
ployees residence or work permit expires, and is someThe Labour Court held, in Whitehead v Woolworths,[58] times called automatic dismissal.
that, to qualify as an employee, it was insucient for the
employee to prove that a contract of employment had
been concluded. The conclusion of the contract merely Failure to renew xed-term contract The employee
gives rise to contractual claims; it does not confer the must have a reasonable expectation that the xed-term
[62]
status of an employee or employer on the parties for the contract will be renewed. He bears the onus of proving
purposes of the Labour Relations Act. In terms of the that the expectation of continued or permanent employment is reasonable. The test is objective, inquiring into
denition, Waglay AJ found,
whether or not a reasonable person would anticipate renewal in such circumstances.
a person is only an employee when such
There were indications, in Ouwehand v Hout Bay Fishing,[57] that the employee would be retrenched. Representations were made to him that he should nd other work.
He stopped going to work, therefore, on the assumption
that he had been dismissed. The court, however, held that
he had resigned, because the onus is on the employee to
show that he has been dismissed. The employee in this
case did not discharge that onus.
In addition, the employer must have created the impression that such an expectation was justied. The following
are among the ways in which the employer or his representative may create such an impression:
7.3
23
Act.[67] Individual or collective agreements may provide
for paid maternity leave.
Constructive dismissal The essential feature of a constructive dismissal[70] is that the employee terminates the
employment contract. His resignation is not entirely voluntary, however, as it is brought about or necessitated by
the actions or omissions of the employer. These actions
must be intolerable.[71] The employee, in resigning, indicates that he would have carried on work indenitely
had not the intolerable situation been created.
In considering whether or not there has in fact been a constructive dismissal, the courts will ask the following questions:
Did the employee intend to bring an end to the employment relationship? Here one must look to the
factual context. If the employee signs a resignation letter, such intention is almost certainly present.
If the employee would have resigned anyway, even
without the intolerable circumstances, he may not
claim that those circumstances were the decisive factor. The time frame, too, is important: If the employee only resigns some months after an isolated
incident, his case is less credible than if he had done
so immediately. He is not automatically discredited,
however; the situation must be viewed as a whole.
Any subsequent conduct, where the accumulative
eect is intolerable, must also be considered.
24
Was the working relationship so objectively intolerable that it was no longer possible for the employee to work there? This must be viewed in light
of the objective reasonable-person test. Intolerable conduct is conduct beyond the norm. To curse
and swear in a particular environment may be completely acceptable, for example, and therefore not
in itself intolerable. Misrepresentations made by
an employer are considered intolerable, as is withholding an employees salary or claiming deductions
without prior written consent; so, too, is the making
of threats, and abuse or violent behaviour, on the
part of the employer. Furthermore, if an employee
is denied the use of a company car, when such is
required for the job, and the contract provides for
one, this will also count as intolerable. On the other
hand, a mere request by the employer to keep costs
low is not intolerable; nor is the absence of immediate employment opportunities, or displeasure the
employers management style.
JOB SECURITY
7.4
7.4
25
Section 5 further prohibits prejudicing employees for fail- The diculty is that an employer may argue that he has
ing or refusing to do anything that an employer may not the right to dismiss, for operational reasons, those emlawfully require of him.
ployees who do not accept such a demand. It can be facNo dismissal is permitted for the disclosure of informa- tually dicult in such cases to determine what was the
tion which the employee is lawfully entitled or required true reason for the dismissal.
to communicate to other persons, or for exercising any
right or participating in any proceedings in terms of the
LRA. The mere fact that employees are exercising a right
under the LRA does not mean, however, that they are immunised against disciplinary action for misconduct committed outside the scope of their duties.
7.4.4
Strike dismissals
The LRA distinguishes between protected and unprotected strikes. The dismissal of an employee for participating in a protected strike is automatically unfair. Participants in protected strikes, however, may be dismissed for
misconduct (assault, for example, or intimidation) during
the course of the strike.
In cases where it is dicult to distinguish between a dismissal for striking and a dismissal for (by way of example) misconduct, the true and proximate cause of the
dismissal must be identied.
Section 187(1)(c) does not prevent employers from dismissing employees who refuse to accept a demand if the
eect of that dismissal is to save other workers from retrenchment. Nor does this form of automatically unfair
dismissal preclude an employer from dismissing a grossly
insubordinate employee.
In Afrox Limited v SACWU & Others,[74] the company had
a distribution system that resulted in its drivers working
in excess of the overtime permitted by law. It decided to
introduce a system of staggered shifts to overcome the
problem. The employees, refusing to work under the
new system, went on strike. They were subsequently dismissed for operational reasons, as the deliveries from
the branch that had been striking were outsourced. The
employees contended that the real reason why they were
red was because they were on strike. The court held that,
although the strike accelerated the dismissal, the workers
did not comply with the Basic Conditions of Employment
Act when they went on strike; therefore, regardless of the
strike, the dismissal on operational reasons was upheld as
fair.
26
JOB SECURITY
ordination. It is not unfair to dismiss employees for re- conguration, which may dispose certain employers to
fusing to comply with their employers instructions to per- re employees engaged in certain types of work.
form the work required by their contracts.
If the main reason for the dismissal is the employees
What if the employee refuses to carry out an order not in pregnancy, the employer may not rely on an ancillary reaaccordance with the contract, but with how the employer son like the employees alleged deceit in not disclosing
runs his business? This will depend on the facts: If the her condition. Conversely, a pregnant woman may not
instructions are reasonable, such refusal could amount to rely on her pregnancy as a defence against conduct that
insubordination.
constitutes a disciplinary oence.
In Kroukam v SA Airlink,[77] Kroukam was an airline pilot
who doubled as a shop steward. He was dismissed after
deposing to an adavit for the purposes of an urgent application by his union to have the companys senior manager committed for contempt of court. He was charged
with a number of oences, including gross insubordination. The company claimed that he had divulged the content of an o-the-record discussion in his adavit, and
also that he had refused to submit to a health test required
of pilots. The Labour Court ruled that this was not an
automatically unfair dismissal. On appeal, however, the
court held unanimously that the main or dominant reason
for Kroukams dismissal was his involvement in litigation
against the company. The court held, accordingly, that
such a dismissal was indeed automatically unfair.
Any person considering whether or not the reason for dismissal is fair, or whether or not the dismissal was eected
in accordance with a fair procedure, must take into acSection 187(1)(e) is one of a number of statutory provicount any relevant code of good practice issued in terms
sions aimed at protecting women in employment. Prior to
of the Act.
these types of provisions, a woman who left work to have
a baby was largely at the mercy of her employer. Under
the common law, her absence could be treated as a reason
7.5 Discipline and dismissal for misconfor termination of the contract.
7.4.7
Pregnancy dismissals
duct
Section 187(1)(e) also renders impermissible the dis7.5.1 Origin of employers right to discipline
missal of a woman on maternity leave (now up to four
months under the new Basic Conditions of Employment
Generally, the employer has the right to maintain and enAct).
force discipline in the workplace. This right has its origin
Nothing precludes an employer from dismissing a preg- in common law as an implied term in the contract of emnant employee for operational requirements, provided ployment. It is also inextricably linked to the employees
that the court can be persuaded that there was indeed a duty to obey all lawful and reasonable instructions, and is
valid economic or related reason.
linked to the employers right to give instructions. Today
In Whitehead v Woolworths, the court held that an em- the employers right to discipline is regulated to a certain
ployer may have regard to economic considerations, in- degree by the LRA and the Code of Good Practice: Discluding the womans availability to perform her services, missal, annexed to the LRA as Schedule 8 (the Code).
when considering whether to employ a pregnant applicant.
7.5.2 Discipline and common law
Section 187(1)(e) embraces any reason related to her
pregnancy. It therefore includes reasonable absences for Under the common law, the employer may summarily
medical attention and changes in the womans physical dismiss the employee if the latters misconduct is serious,
7.5
or dismiss the employee merely by giving the required notice. Occasionally, the employer may prefer to impose a
less severe penalty, but the employers action in imposing
a penalty may not amount to a breach of contract. Suspension without pay or demotion, or ordering forfeiture
of an agreed bonus or part of the wages, would constitute a breach of contract. The employer may, however,
suspend the employee on full pay and give warnings.
27
Content The Code accepts that the content of a disciplinary code will vary according to the size and nature of
the employers business. Some rules of conduct may be
so well established and well known that it is unnecessary
for the employer to communicate them to the employees. An employee who breaches such a rule cannot argue
that the rule does not appear in the written disciplinary
code. A rule will be so well established that it need not
be communicated if the employees know that a particular
act or omission will not be tolerated if the employer has
always in the past disciplined employees who committed
the particular act or omission.
theft;
If, however, the disciplinary code was unilaterally introduced by the employer, or if no such code exists, regard
must be had to the Codes provisions. The employers
own code must be measured against the provisions of the
Code; in the absence of an employer code, the Code will
constitute the minimum guidelines for discipline.
7.5.4
insubordination;
failure to obey a reasonable and lawful order;
Employer disciplinary codes usually contain the disciForm and content of disciplinary codes of con- plinary sanctions for each type of disciplinary infraction
duct
and the procedure to be followed.
In some cases, the industrial court has drawn a distinction between theft and petty pilfering, and has required
that, to justify dismissal, the oence at issue should
disclose a thieving propensity on the part of the employee. In Anglo American Farms Boschendal Restaurant v Komjwayo, however, this distinction was rejected.
The court held that the true test was whether or not the
employees action had the eect of rendering the relationship of employer and employee intolerable. Although
it has been somewhat more lenient in some cases, the
CCMA has generally followed a strict approach in cases
of theft and other forms of dishonesty.
Form The Code accepts that the form of the employers disciplinary rules will vary according to the size
and nature of the business, but these rules must be clear
and made available to employees so that there is certainty
as to what the employer expects from them and as to what
sort of behavior will not be tolerated.
28
7.5.5
7
Corrective or progressive discipline
JOB SECURITY
gross insubordination.
7.5.6
7.5
29
the duty to carry out any lawful order and obey the circumstances of the business. Factors which may deterhealth and safety rules and procedures laid down by mine whether or not a rule is justied include the followthe employer;
ing:
the duty to report that an unsafe or unhealthy situation exists; and
the duty to report that they have been involved in any
incident which may aect their health or which has
caused an injury to them.
Another important source for rules is the common law,
which includes, for example, the duty to act in good faith.
Item 7(a) of the Code provides that one may also consider
whether the employee contravened a rule regulating conduct in, or of relevance to the workplace. The provision
is broad enough to entitle the employer to proceed against
the employee who has contravened a rule after working
hours, or even outside the premises of the employer. The
circumstances that this is possible are limited, however,
to those situations where the misconduct in some way affects or is otherwise relevant to the employers business.
The reasonableness of a rule may be aected by the employers preparedness in the past to enforce it. If it has
not been enforced in the past, it may be an indication that
the employer does not regard the rule as reasonable. The
employers failure to enforce a rule does not make that
Was there a contravention of the rule? Once it has rule permanently invalid, however. It may regain its vabeen established that the rule exists, the next issue to be lidity if the employer clearly an unequivocally informs the
addressed is whether or not the employee has contravened employees that the rule will be enforced in the future.
it. This is an issue which must be determined on the The fundamental issue is that the employer cannot act
facts. If, for example, the employee is charged with unau- against the employee if the latter is unaware that the emthorised possession of company property, this must be ployer now regards a breach of the rule as serious.
proven in the circumstances.
Section 192(2) of the LRA states that it is the employer
who must prove that the dismissal was fair; therefore
the employer must prove that the employee has contravened the rule. Neither the LRA nor the Code stipulates
the standard by which the employer must prove the employees contravention of the rule, but it is submitted that
the employer must prove the contravention on a balance
of probabilities.
The LRA and the Code also do not stipulate on what facts
the employer may rely to prove the contravention. The In- Knowledge of the rule may be achieved through
dustrial Court has given conicting opinions on whether
the employer is restricted to relying on those facts which
its inclusion in a written disciplinary code;
are available at the time of the enquiry, or whether he
may also rely on facts which came to light after the dis meetings with workers;
missal. It is submitted that the Commission for Conciliation, Mediation and Arbitration will probably adopt the
written briefs;
second approach.
notices on notice boars; or
Validity and Reasonableness of the Rule Once it is
clear that the rule existed and the employee actually contravened it, attention must be focused on the rule itself.
The rst aspect which must be determined is whether the
rule is valid or reasonable. This is a factual question.
Generally a rule will be valid or reasonable if it is lawful and can be justied with reference to the needs and
30
JOB SECURITY
In the case of Sidumo and Another v Rustenburg Platinum Mines Ltd and Others [2007] 12 BLLR 1097 (CC),
however, a security guard at a mine was not abiding by
the search procedures he was obliged to employ for the
workers at the mine. There was video footage available as
proof that he was not adequately searching the workers.
The security guard was dismissed on the suspicion that
he could be fraternising with the workers in order to steal
from the mines. The CCMA having held that this sanction was too harsh, the case was appealed to the Labour
Court and then to Labour Appeal Court. When the case
reached the SCA, the court held that employers have a
discretion to dismiss. If the employer acts reasonably,
his decision must be upheld.
7.5
31
in the case of assault, if the employee was provoked procedure, which entails a fair disciplinary enquiry. The
or acted in self-defense; and,
LRA does not regulate a fair disciplinary enquiry. The
employers disciplinary code and procedure usually pre in the case of refusing to obey a superiors orders, if
scribes the procedure to be followed and the manner in
the instructions were unreasonable or illegal.
which the hearing should be conducted. The Code provides a number of guidelines for a fair enquiry in item 4:
The Nature of the Employees Job In the case of a This is not a substitute for a disciplinary procedure but
brewery, the employer will be justied in taking a strict merely a template by which the fairness of a dismissal
disciplinary approach regarding intoxication and the use must be judged.
of alcohol during working hours. A less strict approach Normally, the employer should conduct an investigation
to intoxication may be expected from an employer whose to determine whether there are grounds for dismissal.
employees do not deal directly with the public or who This does not need to be a formal enquiry. The emdo not work with dangerous machinery. This, however, ployer should notify the employee of the allegations, usdoes not mean that such an employer may never dismiss ing a form and language that the employee can reasonably
employees for intoxication; it only means that a greater understand. The employee should be allowed the oppormeasure of progressive discipline will be expected from tunity to state a case in response to the allegations. The
such an employer.
employee should also be entitled to a reasonable amount
of time to prepare the response, and to the assistance of a
Employees circumstances These include the em- trade union representative or fellow employee. After the
ployees length of service, status within the undertaking, enquiry, the employer should communicate the decision
previous disciplinary record and personal circumstances. taken, and preferably furnish the employee with written
notication of that decision.
Years of service generally count in the employees favor.
It must be noted, however, that the employer often puts a Discipline against a trade union representative, or against
great deal of trust in an employee with long service; there- an employee who is an oce-bearer or ocial of a trade
fore, it could count against the employee if he breaches union, should not be instituted without rst informing and
consulting the trade union. If the employee is dismissed,
this trust after many years of service.
the employee should be given the reason for dismissal and
The employer will also expect a higher degree of respon- reminded of any rights to refer the matter to a council
sible behavior from a supervisor or manager than from an with jurisdiction or to the commission, or to any dispute
ordinary worker.
resolution procedures established in terms of a collective
If there is a previous warning on the employees personnel agreement.
le, stating that he will be dismissed if the same oence is In exceptional circumstances, if the employer cannot reacommitted in future, dismissal may be fair if this occurs. sonably be expected to comply with these guidelines, the
A warning does not remain valid indenitely. The em- employer may dispense with pre-dismissal procedures.
ployer and trade union may agree on the period for which
a warning will remain valid, or the employers code may
stipulate this. In the absence of such agreement or stip- Elements of procedural fairness
ulation, the default position is that the warning remains
valid for six months, unless the infraction is particularly
serious, in which case it may remain valid for the duration Investigation The purpose of the investigation is to
determine whether or not there are grounds for dismissal.
of the employees service.
The investigation need not be a formal enquiry.
Other personal circumstances which may be important
include the employees age, marital status and number of
dependents.
Notice of charge and investigation The employer
Other employees dismissed for same oence The
employer must, as far as possible, treat employees the
same if they have breached the same rule or rules which
are similar: There must be consistency when meting out
discipline.
7.5.9
Procedural fairness of dismissal for misconReasonable time to prepare response The question
duct
of what is a reasonable time is a factual one. The nature
Section 188(1)(b) of the LRA requires that a dismissal and complexity of the charges will certainly be relevant
for misconduct must be eected in accordance with a fair in ascertaining whether the employee has had sucient
32
time. Whether the employee had assistance in preparing
a response will also be relevant.
Employee entitled to state case in response This is
the core of procedural fairness in the context of dismissal
for misconduct. The employee may dispute the facts on
which the charges are based, or may plead guilty to the
charges but argue that dismissal is not the appropriate
sanction.
Employee entitled to assistance The employee is entitled to the assistance of a trade union representative or a
fellow employee during the enquiry. Trade union representative is dened in section 213 of the LRA as a member of a trade union who is elected to represent employees
in a workplace (commonly called a shop steward). Fellow employee includes a colleague, supervisor or even a
director of the company for which the employee is working, provided that the director is also an employee.
JOB SECURITY
7.6
7.6
33
if the employee did not meet a required performance
standard, whether or not
the employee was aware, or could reasonably
be expected to have been aware, of the required performance standard;
34
JOB SECURITY
period of extension should not be disproportionate in Item 8(2)-(4), which provides that, after probation, an
to the legitimate purpose that the employer seeks to employee should not be dismissed for unsatisfactory perachieve.
formance unless the employer has
An employer may only decide to dismiss an employee or extend the probationary period after the
employer has invited the employee to make representations and has considered any representations so
made. A trade union representative or fellow employee may make the representations on behalf of
the employee.
given the employee appropriate evaluation, instruction, training, guidance or counselling; and,
after a reasonable period of time for improvement,
the employee continues to perform unsatisfactorily.
The procedure leading to dismissal should include an in If the employer decides to dismiss the employee, vestigation to establish the reasons for the unsatisfactory
or to extend the probationary period, the employer performance. The employer should consider other ways,
should advise the employee of his or her rights to short of dismissal, to remedy the matter.
refer the matter to a council having jurisdiction, or In the process, the employee should have the right to be
to the Commission.
heard and to be assisted by a trade union representative
or a fellow employee.
Any person making a decision about the fairness of
a dismissal of an employee for poor work perfor- Incapacity dismissals are made dicult, then, by the fact
mance during, or on expiry of the probationary pe- that there is considerable overlap between substantive and
riod, ought to accept reasons for dismissal that may procedural fairness. They are not always clearly distinbe less compelling than would be the case in dis- guishable.
missals eected after the completion of the probationary period.
7.6.4 Setting standards and assessment
It must be noted that dierent jobs may take dierent An employer is entitled to set the standards that it requires
lengths of time to determine suitability. The requirement the employee to meet. The employer has the prerogative
in terms of the length of probation is that of reasonable- to decide whether or not those standards have been met.
ness.
In A-B v SA Brewaries, an employee engaged as a planIf the probationary employee is not performing ade- ning and administrative manager was charged with poor
quately, the evaluation, instruction, training, guidance or work performance on six occasions and demoted to the
counselling referred to in the Code should focus on mak- position of project controller. The arbitrator held that an
ing it possible for the probationary employee to perform employer is entitled to set the standards that it requires the
to the satisfaction of the employer. If the performance is employee to meet. Generally speaking, the court should
not up to standard, the probationary employee should be not intervene unless the standards so set are grossly ungiven an opportunity to improve to the requisite standard. reasonable.
In sub items (f) to (i) the word should is used, so the
duty on the employer is less onerous than if the employee
had already been conrmed in a permanent position. Item
8(1)(g)-(h) makes it clear that there is a dierence between a dismissal during probation and after probation.
7.6
35
Commission for Conciliation, Mediation and Arbitration
commissioners now generally take the view that incompatibility constitutes incapacity and not operational requirements, but the debate continues.
Consultation process
No employee may be dismissed for poor work performance without rst being made aware of the standards
required and then being given an opportunity to improve.
The employer is expected to make a reasonable accommodation for an employee and oer the employee alternative employment in some circumstances.
7.6.10
Incompatibility
36
Incapacity on the grounds of ill health or injury may be
temporary or permanent. If an employee is temporarily unable to work in these circumstances, the employer
should investigate the extent of the incapacity or injury.
If the employee is likely to be absent for a time that
is unreasonably long in the circumstances, the employer
should investigate all the possible alternatives short of dismissal.
JOB SECURITY
7.7
37
The court held that the employer had not acted unfairly, as
a successful business requires contented employees. Unhappiness can lead to several problems, such as labour unrest and a drop in productivity. A commercial rationale
for the changes was thus established by the employer.
7.7.3
In the case of a dismissal due to operational requirements, the purpose is to get rid of employees who do
not meet the business requirements of the employer,
so that new employees who will meet the business
requirements can be employed.
In the case of an automatically unfair dismissal, the
employer wants his existing employees to agree to
a change of their terms and conditions of employment, and has the attitude that, if the employees do
not agree to the changes, he will dismiss them.
38
The nature of a business may be such that special demands are made on the employees. It may be essential
for the economic success of the business, for example,
that the employees are able and willing to work overtime.
The employees inability or refusal to do so could jeopardise the well-being of the business; therefore a dismissal
would be fair.
JOB SECURITY
Real reasons and increases in prots Before the introduction of section 189A of the LRA in 2002, there was
7.7.4 Incompatibility and related reasons
no statutory denition of substantive fairness in the case
The courts have accepted than an employee whose ac- of an operational-requirements dismissal. The question
tions negatively aect the operation of a business may is a factual one; the employer must prove:
be dismissed. This may occur where certain actions of
1. that the proered reason is based on the operational
the employee create disharmony among his co-workers,
requirements of the business, so that the employer
as when, for example, he antagonises co-workers by conwill have to prove that the reason for dismissal falls
tinually making racist or sexist remarks.
within the statutory denition of operational reIn Erasmus v BB Bread, employees called for the disquirements;" and
missal of a manager because of his problematic attitude
towards them, and his having made derogatory remarks,
2. that the operational reason actually existed, and was
particularly aimed at black employees. The Industrial
the real reason for the dismissal. The reason may
Court (in terms of the old LRA) held that his dismissal
not be a mere cover-up for another reason.
was for a valid and fair reason, as the employer is entitled
to insist on reasonably harmonious interpersonal relation- A dismissal for operational reasons need not be restricted
ships between employees. If sound relationships appear to the cutting of costs and expenditure. Prot, or an into be impossible, the employer may be entitled to remove crease in prot, or gaining some advantage such as a more
the employee from the scene.
ecient enterprise, may also be acceptable reasons for
In East Rand Proprietary Mines v UPUSA, the issue
was the fairness of the dismissal of a number of Zuluspeaking workers after violent clashes between them and
workers belonging to other ethnic groups. Although the
court found that the dismissal had been unfair in the circumstances, it did acknowledge that a dismissal which
had its roots in an arbitrary ground, such as ethnic origin,
could be fair if the employer could prove that dismissal
was the only option left to ensure the safety of the targeted
employees and the continued well-being of the business.
The court held that an employer may dismiss employees
because it cannot guarantee their safety in light of the ethnic hostilities, but the employer must be able to show that
it truly had no other alternative.
7.7.5
dismissal.
If the employer can show that a good prot is to be made
in accordance with a sound economic rationale, and it follows a fair process to retrench an employee, the dismissal
is fair.
Large-scale Dismissals Section 189A of the LRA
distinguishes between the size of employers and also the
size of dismissals when regulating substantive and procedural fairness of dismissal.
Section 189A(1) distinguishes between a small employer
(less than fty employees) and a big employer (more than
fty employees).
In terms of s189A(1)(a) a large-scale dismissal would entail the employers dismissing
ten employees, if the employer employs between
fty and 200 employees;
twenty employees, if the employer employs between
200 and 300 employees;
thirty employees, if the employer employs between
300-400 employees;
forty employees, if the employer employs between
400-500 employees; and
fty employees, if the employer employs more than
500.
7.7
39
give defensible reasons for dismissing such alternatives,
and show that dismissal was a last resort.
Selection criteria were fair and objective One of
the requirements for a procedurally fair operational requirements dismissal is that the parties must attempt to
reach consensus about the method to be used to select
employees for dismissal. Where the parties are unable to
agree, the criteria used must be fair and objective. This
procedural requirement is also, therefore, a requirement
for substantive fairness.
The purpose of the twelve-month rolling period is to en- 7.7.7 Courts changing views
sure that employers do not manipulate the number of employees to be dismissed so that the dismissal always falls In the past, the courts took the view that the function of
outside the ambit of section 189A.
the court is not to second-guess the employers decision.
Section 189A(19) of the LRA provides that, in any dis- It is not up to the court to ask whether it was the best depute referred to the Labour Court concerning the dis- cision under those circumstances; it needed only to conmissal of the number of employees in terms of subsection sider whether it was a rational, commercial or operational
(1), the court must nd that the employee was dismissed decision.
for a fair reason if
Now the courts take a closer view of the employers business decisions.
the dismissal was to give eect to requirements
based on the employers economic, technological, In BMD Knitting Mills v SA Clothing & Textile Workers
Union, the court departed from its deferential approach
structural or similar needs;
and focused on the fairness of the reason to both parties:
the dismissal was operationally justiable on rational
grounds;
The starting point is whether there is a
commercial rationale for the decision. But
there was a proper consideration of alternatives; and
rather than take such justication at face value,
a court is entitled to examine whether the
selection criteria were fair and objective.
particular decision has been taken in a manner which is also fair to the aected party,
Economic, technological, structural or similar
namely the employees to be retrenched. To
needs This requirement entails that the reason for disthis extent the court is entitled to enquire as
missal must be for operational requirements, as dened
whether a reasonable basis exists on which the
in section 213. It must also be the real reason for the
decision, including the proposed manner, to
dismissal.
dismiss for operational requirements is predicated. Viewed accordingly, the test becomes
less deferential and the court is entitled to exOperationally justiable on rational grounds
amine the content of the reasons given by the
Rational grounds are grounds that are founded upon
employer, albeit that the enquiry is not directed
reason or logic. The rationality test is an objective
to whether the reason oered is the one which
one, measuring the acceptability of the reasons for diswould have been chosen by the court. Fairness,
missal against that which would generally be considered
not correctness is the mandated test.
acceptable. It is not a subjective test focussed only on
what the particular employer considered to be justiable
In Chemical Workers Industrial Union v Algorax, the
under the circumstances.
court considered itself to be entitled to scrutinize the employers business reasoning and decision-making in conProper consideration of alternatives One of the siderable detail. The reasoning given is that the court
requirements for a procedurally fair dismissal is consul- should not hesitate to deal with an issue which requires
tations on measures to avoid dismissals. This inclusion no special expertise, skills or knowledge that it does not
makes this procedural requirement also a requirement have, but simply requires common sense or logic.
for substantive fairness, and goes further by requiring The most important implication of this approach is that
proper consideration.
the employer will need to convince the court not only that
Proper consideration entails more than merely consid- it has considered alternatives, but that it has chosen the
ering alternatives. The employer must apply its mind and option that makes the best business sense.
40
7.7.8
JOB SECURITY
Procedural aspects
to reach consensus. This means that the parties must embark on a joint problem-solving exercise, striving for conThere is no clear dividing line between substantive and sensus.
procedural fairness in dismissals for operational reasons;
For the process to be meaningful, the employer must conthe issues overlap considerably.
sult in good faith and not simply go through the motions.
This means the employer cannot have made up his mind
Consultation process The consultation process is at to dismiss prior to consultation, and must be prepared
the heart of procedural fairness in the case of dismissal to keep an open mind with regard to the representations
made.
for operational requirements.
Section 189(1) of the LRA provides that, when an em- The employees must engage properly, make represenployer contemplates dismissing one or more employees tations and ensure that their representations are well
for reasons based on the employers operational require- founded and substantiated, and not merely prolong consultations.
ments, the employer must consult
Should the parties fail to reach consensus, the nal deci any person whom the employer is required to consult sion remains that of the employer.
in terms of a collective agreement;
In NEHAWU v University of Pretoria, the Labour Appeal
court held that, after restructuring had been exhaustively
if there is no such collective agreement,
discussed by a steering committee, on which all stake a workplace forum, if such exists; and
holders were represented, the university was not required
any registered trade union whose members are to consult again on all those issues after formally giving
notice in terms of section 189 of the LRA.
likely to be aected;
if there is no workplace forum, any registered trade
union whose members are likely to be aected; or
Consultation topics Section 189(2) of the LRA provides that the employer and the other consulting parties
if there is no such trade union, the employees likely must engage in a meaningful joint process, attempting to
to be aected by the proposed dismissals or their reach consensus on
representatives nominated for that purpose.
In United National Breweries v Khanyeza, the court held
that, where a union is recognized as a consulting party in
a collective agreement, it is entitled to consult on behalf
of all employees, even those falling outside the bargaining
unit for which the union is recognised.
Note that consultation must take place when the employer
contemplates dismissalwhen the possibility of dismissal is foreseen, but the nal decision to dismiss has
not been reached. At most, therefore, the employer must
have an intention to retrench.
appropriate measures
to avoid the dismissals;
to minimize the number of dismissals;
to change the timing of the dismissals; and
to mitigate the adverse eects of the dismissals;
the method for selecting the employees to be dismissed; and
7.7
41
The parties may consider spreading the dismissals out According to section 189(3) of the LRA, all relevant inover a period of time to allow a natural attrition of num- formation must be disclosed. This may include, inter
bers through retirements or resignations.
alia,
Measures to minimize the number of dismissals
Once dismissals have been agreed as the only solution,
the number of dismissals must be kept to a minimum.
This may mean
transferring employees to other sections or departments;
asking for volunteers by means of oering a voluntary severance package;
training or retraining.
42
JOB SECURITY
Selection criteria Employees must be selected for dis- Bumping If retrenchment is to aect only one departmissal in terms of selection criteria that have either been ment in an enterprise, the practice is sometimes to reagreed upon or that are fair and objective.
trench on the LIDO basis and to drain o remaining emThis means that the criterion should not be arbitrary; it ployees in that department into other departments.
must be relevant, in that it relates to the conduct of the
employee, such as length of service, ability, capacity and Retirement Employees who have reached the minithe needs of the business.
mum retirement age may be identied as the rst population for retrenchment. After these employees have been
The following criteria are commonly used:
retrenched, LIFO is used. This criterion is often applied
in jobs which require a level of tness and strength.
seniority;
conduct;
Severance Pay Section 41 of the Commission for Conciliation, Mediation and Arbitration creates a statutory
duty for the employer to pay severance to workers who
are dismissed for operational reasons.
Severance pay is an amount for each completed year of
continuous service.
Section 84 of the Commission for Conciliation, Mediation and Arbitration suggests that, for the purposes of determining the length of the employees employment, previous employment with the employer must be taken into
account if the break between the periods is less than one
year.
7.8
appoint a facilitator.
43
7.7.11 Dismissal of strikers
44
JOB SECURITY
7.8
This decision conrms, however, that an outsourcing exercise may constitute a transfer of a going concern as envisaged in section 197. The Labour Appeal court did not
specify, however, what factors are to be taken into account, so this does not provide a nal answer to the question of whether or not all outsourcing arrangements will
fall within section 197.
45
Exceptions The general rule that the employees of the
old employer become the employees of the new employer,
with the same terms and conditions of employment, and
with continuity of employment, is subject to a number of
exceptions.
Section 197(3) provides that the new employer may provide terms and conditions of employment that are on the
whole not less favorable.
Furthermore, the consequences of a transfer, as envisaged in section 197(2), are expressly subject to an agreement in terms of section 197(6). Although employees
may insist on their contracts being transferred, the right
to be aorded the same contractual rights must be agreed
upon.
There are a number of additional principles relating to the Insolvency The term sequestration refers to the insolvency of an individual. The terms liquidation and
consequences of a transfer.[80]
Should the new employer not adhere to its obligations to winding-up refer to the insolvency of a company, close
provide transferred employees with at least substantially corporation or other legal entity.
the same conditions or circumstances at work, and should
this lead to termination of the contract by the employee,
it will be considered an automatically unfair dismissal according to sections 186 to 187 of the LRA.
In the past, the approach has been that all contracts of employment between the insolvent employer and its employees terminate automatically. This meant that the employees lost their jobs. In respect of unpaid wages, they be-
46
came creditors of the insolvent estate of the employer. It
also meant that an employer could manipulate the process
of insolvency by applying for a provisional liquidation to
get rid of employees, and then come to some kind of arrangement with a prospective buyer, or with the creditors,
to ensure the survival or continuation of the operations.
The employer could thus ensure the automatic termination of the employment contracts without actually going
out of business.
The LRA recognizes the importance of collective bar the rights and obligations of the old employer and the gaining and supports the mechanism:
employees at the time of the transfer remain; and
the new employer does not inherit the sins of the
old employer.
Subsections 197(7) to (9), regarding the valuation and
provision of accrued benets, do not apply to transfers
in cases of insolvency.
8.1
History
47
industrial councils or conciliation boards, as well as a dispute settlement system. Although the Act was largely
voluntarist,[88] compliance with its provisions and with
collective agreements was enforced by criminal sanction.
The 1924 Act resulted in greater wage disparity between
Section 213 of the LRA denes a trade union as an asso- dierent racial groups. The Industrial Conciliation Act
ciation of employees whose principal purpose is to regu- dealt only with collective labour rights; individual rights
late relations between employees and employers, includ- were dealt with in a Wage Act in 1925.
ing any employers organisation. An employer organisation is dened as any number of employers associated
8.1.2 Industrial Conciliation Act (1937)
together for the purpose, whether by itself or with other
purposes, of regulating relations between employers and
Problems of enforcement led to a major revision of South
employees or trade unions.[85]
African labour law, with the introduction of the Industrial
The LRA regulates the registration of trade unions and Conciliation Act 1937. The 1937 Act tried to introduce
employers organisations. It creates bargaining fora, such more councils, in a greater geographical spread, so that
as bargaining councils and statutory councils, and guaran- more collective engagements could be facilitated. There
tees the right to freedom of association. It also regulates was a proliferation of unregistered trades union for black
organisational rights and strikes and lock-outs.
people, who were legislatively excluded. Specically,
Once workers are organised in a registered trade union, pass-bearing black workers were excluded, although cerand employers in an employers organisation, the power tain black women could unionise.
play between workers and employers begins. Employees may try to force the employers hand by way of strike
action, while the employer ma exert pressure on the employees by way of a lock-out. It is accepted that strike action will result in a certain measure of economic handship
for the employer. Provided that the strike has obtained
protected status in terms of the lawin other words, is
not prohibited, and the prescribed procedures have been
followedsuch economic hardship is considered to be
part and parcel of the power struggle between employees
and their employers: In fact, this is the whole idea!"[86]
The more the employer is hurt economically, the greater
the chance that the strikers demands will be met.
8.1
8.1.1
History
Between 1911 and 1918, a succession of laws was promulgated in South Africa which dealt with various industrial sectors, and with labour in general. Only in the
aftermath of large-scale industrial unrest on the Witwatersrand in 1922, however, was any comprehensive attempt undertaken to regulate relations between management and organised labour. The tumult on the Rand led
directly to the rst comprehensive piece of labour legislation, the Industrial Conciliation Act 1924, which was
also the rst legislation to regulate strikes in the country.
It also recognised and regulated lock-outs. The Act provided for the registration of white trade unions and employers organisations, self-evidently also white,[87] and
established a framework for collective bargaining through
By 1952, black women were also excluded from tradeunion membership, while in 1953 the Black Labour Relations Regulation Act made provision for, inter alia, the
creation of a Central Black Labour Council and regional
committees, black labour ocials and black workers
committees. 1956 saw the prohibition of the creation
of mixed-race trade unions, necessitating dierent unions
for dierent race groups. This was part of the States attempt to isolate and fragment the workforce. It fuelled
unrest, however, rather than quelling it.
In the 1970s, the power of the black trade unions became
especially notable, in a period marked by political unrest
and industrial action. In 1973, provision was made for the
creation of liaison and coordinating committees, and a restricted right to strike was accorded black workers. This
attempt to accommodate black interests, without recognizing their parity with white interests, did not have the
48
this was a revolutionary development. Under the watchful eye of government representatives, and with their participation, management and labour were entrusted with the task
of developing the draft bill into a uniquely
South African product that at once satised the
aspirations of labour and the reservations of
management, and yet conformed to the letter
and spirit of the Constitution and the requirements of the International Labour Organisation (ILO), of which South Africa was now a
member.[93]
8.3
Freedom of association
49
vamped old ones, in the hope this would help transform The Preamble also describes as a purpose of the LRA
and mature attitudes and bargaining styles.[95]
the promotion of collective bargaining, and the regulation of the rights to strike and to lock out. It seeks also
to advance the democratization of the workplace by involving employees in decision-making through workplace
8.2 Sources
forums, although these have not proliferated.[103]
8.2.1
Common law
The common law of South Africa, an amalgam of principles drawn from Roman, Roman-Dutch, English and
other jurisdictions, which were accepted and applied by
the courts in colonial times and during the period that
followed British rule after Union in 1910,[96] plays virtually no role in collective labour law. Initially, in fact,
employment law, or the law of master and servant, was
regarded as a branch of the law of lease. As such, the
common law did not concern itself directly with collective bargaining; its focus instead was on the rights and duties of individual employees and employers, as reected
in the contract on which their relationship was based. The
law did not recognize claims by employees which had not
been conferred by agreement. Although the role of the
common law is minimal, therefore, it should be noted that
the common-law contractual relationship between employer and employee underpins collective labour law in
general and collective bargaining in particular.
8.2.2
Constitution
Legislation therefore is pivotal. The Constitution, however, is more pivotal still. Section 23 enshrines the
right to fair labour practices, while section 18 provides that everyone has the right to freedom of association. The right to strike, furthermore, has been explicitly constitutionalized.[97] The Constitution also provides
not only for the right of every worker to form and join a
trade union,[98] but also for the right of every trade union
to form and join a federation,[99] like COSATU. Similar rights are granted to employers and employers associations as well.[100] The right to collective bargaining
is constitutionalized, with a mandate for national legislation to regulate it.[101] More controversially, the Constitution also provides that national legislation may recognize union security arrangements contained in collective
agreements.[102]
8.2.3
50
8
freedom of association is important not
only to facilitate eective participation in civil
and political society. It is equally important in
the eld of social and economic activity and is
particularly signicant as a basis for securing
trade union freedom from interference by the
employer on the one hand and the government
on the other.[114]
Freedom of association in the workplace may be dened as those legal and moral rights of workers to form
unions, to join unions of their choice and to demand that
their unions function independently.[115] It also includes
the right of workers to participate in these unions lawful activities. Freedom of association must therefore be
seen, according to Budeli, as the foundation of the collective bargaining process,[116] which contributes to ensuring fairness and equity in labour matters, and to facilitating orderly and stable industrial relations.[117]
Freedom of association is the foundation of the
collective-bargaining process. Before a group or collective may engage in collective bargaining, it is necessary
that legal protection be extended to that group or collective. Legal measures are also necessary to protect the
rights of people to belong to a group or collective. This
is what freedom of association is all about: the legal protection of the freedom of persons to join a collective entity. The law, therefore, both permits people to join trade
unions, and also protects their right to do so.
The ILO Committee of Experts has provided what can
be regarded as the correct approach concerning freedom
of association and social policy.[118] In the Committees
view, freedom of association should be guaranteed in
such a way as to allow trade unions to express their aspirations, and so as to provide an indispensable contribution
to economic development and social progress.
The Constitution grants a general right to freedom of association to everyone, as well as explicitly and specically to trade unions.[119] Section 23 of the Constitution
to stand for election, and be eligible for appointprotects the right of employees to form and join a trade
ment, as a trade-union representative, and to carry
union and to participate in the activities and programmes
out, if so elected or appointed, the functions of a
of that union. Freedom of association does not apply only
trade-union representative in terms of the LRA or
to employees, however; the employers freedom of asany collective agreement.
sociation is protected, too: Section 23 also protects the
right of employers to form and join employers organisations, and to participate in the activities and programmes Again, these rights are subject to the constitution of
the union. If the constitution of a union requires that
of such organisations.
the nomination of a candidate as union oce-bearer be
Both trade unions and employers organisations have the
signed by ten members in good standing, and also that
right
the election be by means of a secret ballot at the unions
to determine their own administration programs and annual conference, these provisions of the union constitution must be complied with.
activities;
to organize; and
to form and join a federation.
Finally,
The LRA specically grants employees the right to freedom of association,[122] and protects both employees and
people seeking employment,[123] should this right be infringed by the employer. Section 5 of the LRA prohibits a wide range of actions which infringe the right
8.3
Freedom of association
to freedom of association in section 4. In terms of section 5(1), No person may discriminate against an employee for exercising any right conferred by this Act.
Examples of such discrimination would include an employers dismissal of an employee, or failure to give an
employee a discretionary annual bonus, because the employee joined a trade union, and an employers resort to
harassment against an employee because that employee
has been elected as a trade-union representative.
51
1. Employers and employees must be protected against
state infringement of the right. If the legislature
enacts legislation that infringes the right, it may be
challenged on the basis that it is in conict with section 23 of the Constitution (South African National
defense Union v Min of Defense and another).
2. Employees freedom of association should be protected against attempts by the employer to infringe
this right. It is in this regard that the LRA plays an
important role.
52
but this does not relieve them of their contractual obligations to their employers. If, for example, an employee
takes time o without permission to attend to union affairs, the employee may be disciplined on the basis of
misconduct. If a senior employee, part of whose job it
is to conduct disciplinary enquiries, refuses to undertake
this task when union members are disciplined, this will
amount to incapacity.
A senior employee who has access to condential information of the employer must also, the court added, tread
carefully when conducting trade-union business, and ensure that this information is not disclosed.
In FAWU v The Cold Chain, where an employee was offered a managerial position as an alternative to retrenchment, on condition that he no longer participated in the
activities of the union, he refused and was retrenched, and
the court found his dismissal to be automatically unfair,
holding that there was nothing absurd in permitting a senior managerial employee to participate in the activities
of a trade unionprovided that the employee complies
with his contractual obligations.
In Kroukam v SA Airlink, the court held that Kroukams
dismissal was automatically unfair in terms of section
187(1)(d) of LRA, because he had been dismissed for
union activities and for initiating litigation against the
company on behalf of his union. The court, in delivering
its verdict, cautioned against the argument that participation in trade-union activities destroys the trust relationship between employer and employee; such an argument
is unacceptable on policy grounds.
Managerial employees, therefore, must balance the right
to freedom of association with their common-law duty to
act in good faith towards their employers. If a manager,
for example, divulges information to the trade union that
he acquired by virtue of his managerial position, he may
be disciplined.[130]
8.3
Freedom of association
53
ments therefore require compulsory union membership, also from those who are eligible for membership. Conor compulsory payment of a union subscription.
scientious objectors to the policies of the union (on reIn the South African context, the term union-security ligious or moral grounds) must pay the fee; the fee, in
arrangements refers to the so-called closed-shop and turn, must be paid into a fund administered by the DoL.
agency-shop agreements. The only limits set in the The fee that non-members pay must not be higher than
the subscription fee payable by members of the majority
Constitution are that such agreements must
union. Agency fees are paid over to a separate account
and may be used only for the benet of all employees at
be contained in a collective agreement; and
the workplace. Agency fees may not be used for political
aliation and may not be used for any purpose other than
comply with the general limitations clause of the advancing or protecting the socioeconomic interests of
Constitution.[133]
employees. The employer may deduct agency fees from
the wages of employees without their authorisation.
The two types of union security arrangements are illustrated by way of the following example:
Closed-shop agreements A closed shop is dened in
section 26(1) of the LRA: A representative trade union
K employs 100 employees. 60 of them beand an employer or employers organisation may conlong to trade union T. These members pay a
clude a collective agreement, to be known as a closedmonthly membership fee of R20. From the
shop agreement, requiring that all employees covered by
other 40 employees 10 belong to union R and
the agreement be members of the trade union.
30 are non-unionised. Every year with wage
A closed-shop agreement is concluded by a majority
negotiations, T negotiates with K and the inunion and an employer or an employers organisation, by
crease agreed on is applied across the board. T
way of a collective agreement. The employees to be covfeels that it does all the hard work which both
ered by the agreement must have a ballot before a closedunion and non-union members benet from. If
shop agreement is concluded. Two thirds of the employT concludes an agency-shop agreement with K,
ees (who will potentially be covered) who voted must
it will mean that K will deduct an agency fee of
have voted in favour of the agreement. Union subscripR20 from the salaries of all the other 40 emtion fees may not be used for political aliation; they may
ployees and pay it over to T. The other 40 embe used only to advance the socioeconomic interests of
ployees do not have to become members of T
the employees. Employees who were already employed
[... but] the members of R will pay their own
when the closed-shop agreement came into eect, along
membership fee for R as well as the R20 agency
with conscious objectors, may not be dismissed for refee.
fusing to join the union which is a party to a closed-shop
agreement. A closed-shop agreement may be terminated
If K and T conclude a closed-shop agreeif a majority of the employees votes for its termination. It
ment, it will mean that all other 40 employees
is not unfair to dismiss an employee for refusing to join a
of K must become members of T. R will no
union which is a party to a closed-shop agreement, or who
longer be allowed to operate in the workplace.
is refused union membership, or has been expelled from
All 100 employees will have to pay the R20
a union which is a party to the agreementprovided that
membership fee to T.[134]
the refusal or expulsion is in accordance with the unions
constitution, and provided that the reason for the refusal
or expulsion is a fair one.
Agency-shop agreements An agency-shop agreement
An employee may not be required to be a member of
is dened in section 25(1) of the LRA: A representative
a majority union before the commencement of employtrade union and an employers organisation may conclude
ment. The latter is called a post entry closed-shop agreea collective agreement, to be known as an agency shop
ment. The opposite of this is a pre-entry closed-shop
agreement, requiring the employer to deduct an agreed
agreement: that is, a closed-shop agreement that requires
agency fee from the wages of employees identied in the
an employee to be a member of a majority trade union beagreement who are not members of the trade union but
fore employment. Pre-entry closed shops are not allowed
are eligible for membership thereof.
in South Africa.
An agency-shop agreement is concluded by a majority
union and an employer or an employers organisation
concluded, that is, by way of a collective agreement. The Distinction There is an important dierence between
employer must deduct an agreed agency fee from the the two: In the agency shop, employees are not compelled
salaries of the employees identied in the agreement. In to be or to become members of the trade union. In the
this regard, it is important to note that it may be deducted closed shop, however, all employees who are covered by
only from those who are not members of the union but the collective agreement must be or must become mem-
54
bers of the trade union.
Controversy The reason for these agreements relates
to the nature and practice of collective bargaining. Under
certain circumstances, employees who are not members
of a trade union will be bound by the provisions of an
agreement entered into by the union. In other circumstances, the employer may, in the interests of administrative convenience, extend the provisions of a collective agreement to non-union members. In eect, employees who are not members of the trade union may derive benets from a collective agreement entered into by
a union. Understandably,[135] unions have reservations
about this state of aairs. These non-union employees
are sometimes called free riders, because they derive
benets for free: They do not pay union subscriptions,
but they still obtain the benets of the unions collective
bargaining. This is the main argument in favour of forcing employees either to belong to a union (in the case of
closed-shop agreements) or to pay a fee (in the case of
agency-shop agreements).
Those who support union-security arrangements argue
that they are necessary to avoid free riders. Furthermore, there is a view that they encourage responsible
unionism.[136] They support collective bargaining by aiding the development of strong and representative trade
unions. Such arrangements are said to give union organizers a sense of security, and to enable them to devote themselves to the long-term interest of their members, instead
of collecting subscriptions and trying to persuade reluctant employees to join.[137] For some, the main justication for union-security arrangements is that they add to
the power of the unions during the collective-bargaining
process, creating a more eective counterbalance to the
naturally superior economic power of the corporate employer. This they do by preventing the defection of members during wage bargaining which may lead to strike
action.[138]
8.4
Organisational rights
55
8.4
8.4.1
Organisational rights
Purpose
The LRA does not impose a legal obligation on employers to bargain collectively with unions. The law encourages collective bargaining; it does not compel it. One of
8.4.2 Registration
Prerequisite Organisational rights are granted only to
registered trade unions. The LRA does not compel trade
unions and employers organisations to register, but it
does encourage registration. It does this by granting most
of the rights in the LRA only to registered unions. For
instance, only a registered union may
conclude collective agreements which are enforceable in terms of the LRA;
apply for the establishment of a bargaining or a
statutory council;
apply for the establishment of a workplace forum;
authorize a picket by its members; and
exercise organisational rights.
Registration is not a prerequisite for protected strike action.
Procedure Once a trade union or employers organisation has complied with the requirements set out in the
LRA, the Registrar of Labour Relations must register the
union or organisation. In respect of unions, there are four
requirements to be met:
1. The name of the union, and the shortened form of
that name, may not resemble the name or shortened
name of another union.
2. The constitution of the union must comply with certain requirements.
3. The union must have an address in South Africa.
56
4. The union must be independent; it must not be under Deduction of union fees This is the primary source of
the control of the employer or employers organisa- income for unions. Section 13 of the LRA grants unions
tion.
the right to stop-order facilities. Union fees are used to
perform the work and functions of the union, to hire ofThe rst three requirements apply also in the case of an cers and oces, and to provide training. There is no
employers organisation; the last one, given the overlap, stipulation in the LRA or in related regulations as to how
much unions are allowed to charge, but usually it is not
obviously does not.
much. The amount is determined by the constitution of
the trade union.
Specic rights The LRA makes provision for granting
of ve types of organisational rights. Other organisational Payment is voluntary: A member of a registered and
rights may also be granted which are not referred to in suciently representative union may authorize the emthe LRA; these must be obtained through negotiation and ployer, in writing, to deduct union subscriptions from his
agreement. The ve types of organisational rights made wages. Usually this is done on the union membership
provision for in the LRA are listed and discussed below: form. The employer should start to make the deductions
agreed to as soon as possible, and should pay the subscription over to the union not later than the fteenth day of
1. the right of access to the premises of the employer;
each month.
2. the right to have trade-union membership fees de- The employee may subsequently revoke authorization,
ducted by way of a stop order;
however, on written notice of a month, to both the employer and the trade union. At end of that period, em3. the right to elect shop stewards;
ployer must stop making the deduction.
4. the right of shop stewards to get time o for trade- When paying deductions to the trade union, the employer
union activities; and
must also furnish union with
5. the right to disclosure of information.
Access to the workplace The logical place for contact
between union representatives and the members they represent, as well as prospective members whom the union
might recruit, is in the workplace. Section 12 of the LRA
states that a registered trade union, suciently representative, has the right of access to the workplace. This right
allows the union
8.4
Organisational rights
57
The functions of union representatives are set out in sec- No benchmark for shop stewards leave emerges from the
tion 14(4) of the LRA:
decided cases, but arbitrators have generally accepted ten
days per annul as reasonable. Employers may take dis to assist and represent the employee at his request in ciplinary action against shop stewards if they exceed or
abuse their powers by, for example, intimidating employgrievance and disciplinary proceedings;
ees, including other shop stewards. Employers are enti to monitor the employers compliance with the LRA tled to refuse to deal with shop stewards if they have committed serious misconduct.
and all other applicable laws;
Item 4(2) of the Code of Good Practice: Dismissal, seeks
to report alleged contraventions of LRA or collective
to discourage victimization of shop stewards by requiragreements to the employer, the representative trade
ing employers to inform and consult their unions before
union and the responsible authority or agency; and
taking disciplinary action against them for any reason. A
to perform any other function agreed between rep- number of cases concerning the dismissal of shop stewards have reached the courts. The approach in such cases
resentative trade union and the employer.
is to determine
Shop stewards are employed by the employer, not by
the union. Grogan describes the dicult position in
which shop stewards nd themselves, keeping two sets
of books, or attempting to serve two masters,[145] their
employer and their trade unionmasters whose interests
are often diametrically opposed. This situation is particularly dicult, writes Grogan, when shop stewards
also occupy supervisory or managerial positions.[146]
The courts have held, however, that employers may not
for this reason forbid managerial employees from being
elected as shop stewards; the most they can do is to discipline them if their union role actually prevents them from
performing their managerial duties properly.[147]
58
The employer, however, cannot be expected to disclose Sucient representation Where the union is suinformation which
ciently represented, it represents less than the majority
of employees in the workplace. There is no xed rule as
to sucient representation;" it is decided on a case-by is unavailable;
case basis. A suciently representative union enjoys the
is irrelevant to the issue or issues under discussion;
following organisational rights:
is legally privileged;
the right of access to the workplace;
could harm the employers business interests if disclosed; or
the right to deduction of membership fees from
wages; and
is private personal information relating to an employee, unless the employee has consented to the
the right to leave of shop stewards for trade-union
disclosure of such information. It is also possible
activities.
for the employer to convey such information to the
union without disclosing identities.
If the union is a member of a bargaining council, it enjoys
the following organisational rights:
If the employer regards certain types of information as
condential, it must notify the union of this fact.
access to the workplace; and
Disputes on the disclosure of information are to be re deduction of membership fees from wages.
ferred to the Commission for Conciliation, Mediation
and Arbitration, which will attempt to settle the dispute
If it is a minority union, it may enforce its rights through
through conciliation and, failing that, arbitration.
collective bargaining and industrial action. Two or more
trade unions may act jointly to acquire rights.
8.4.3 Dierent levels of representativeness by
The LRA does not dene sucient representation, but
unions for dierent rights
it does give guidelines. Factors to be taken into account
would include the nature of the workplace and the indusWhether a trade union is entitled to organisational rights
try involved, as well as the presence or absence of other
depends on the level of representativeness of the trade
unions with membership in the workplace. The approxiunion in the workplace, which can be either majority repmate gure is thirty per cent.[149]
resentation or sucient representation. If a union represents the majority of workers, it will have access to all In UPUSA v Komming Knitting, the Commissioner exorganisational rights. If the union is suciently repre- tended the right to access the workplace, together with
sentative, it will have access only to certain organisational the right to deductions of union subscriptions, to a union
rights: the rights of access, leave and stop-order facilities. which, at the time of the award, represented just seven
The rights to elect shop stewards and to disclosure of in- employees out of 31. The Commissioner made this deciformation, on the other hand, are reserved for unions that sion on the basis
have as members the majority of the employees in the
workplace.
that the union was the only union organising and recruiting at the workplace;
Usually, only a single union will be seeking organisational
rights, but two or more unions may also act together to do
so.
8.4
Organisational rights
59
workplaces. The court also made it clear that the onus
rests on the union to prove that two operations are two
dierent workplaces.
Thresholds Employers and majority unions are permitted to conclude collective agreements that set thresholds for the acquisition of rights under sections 12 (union
access to the workplace), 13 (stop-orders) and 15 (time
o). This right is conferred by section 18 (Right to esIn Organisation of Labour Aairs v Old Mutual Life Astablish thresholds of representativeness), which reads as
surance, the Commissioner was prepared to order the emfollows:
ployer to grant access to the workplace and stop-order facilities to a union with level of representivity which would
not ordinarily have permitted the granting of these rights,
(1) An employer and a registered trade
on the basis that the rights had been granted to other
union whose members are a majority of the
unions with lower representivity. A similar approach was
employees employed by that employer in a
adopted in Group 4 Falck v DUSWO.
workplace, or the parties to a bargaining council, may conclude a collective agreement esThe eect of these decisions is that, when an employer
tablishing a threshold of representativeness regrants organisational rights to a union with, for example,
quired in respect of one or more of the organionly ten per cent representivity, the employer cannot resational rights referred to in sections 12, 13 and
ally argue that another union seeking organisation rights
15.
must have at least thirty per cent.
Section 18 allows an employer and majority union in a
workplace, as well as parties to a bargaining council, to
establish by collective agreement the level of representativeness required for the purposes of gaining access, deductions and leave at a particular workplace.
The only limit is that the agreed threshold must be applied
equally to all unions seeking to exercise any, or all, of
these rights.
Through collective agreement The LRA makes provision in section 20 for a registered trade union and an
employer or employers organisation to conclude a collective agreement that regulates organisational rights. This
In Speciality Stores v SACCAWU, the Labour Court was means that, even if the trade union is not representative,
loath to nd, in the absence of proof by the trade union, it could have organisational rights on which the parties
that dierent stores of a retailer constituted dierent agreed.
60
If the parties fail to conclude a collective agreement, either of the parties may refer the dispute, in writing, to the
Commission for Conciliation, Mediation and Arbitration
for conciliation. If conciliation fails, either party may request that the dispute be arbitrated. The CCMA has jurisdiction to arbitrate only if the union has complied with
all the provisions of section 21, which are peremptory.
Failure by the union to comply with them will mean that
Commission for Conciliation, Mediation and Arbitration
Through membership of a bargaining council In may not deal with the dispute.
terms of section 19 of the LRA, a registered trade union,
if party to a bargaining council, automatically acquires The CCMA commissioner will be called upon to decide
the right of access to the premises, together with the right whether or not the union is representative. Section 21
to have trade union subscriptions deducted by stop orders, authorizes him to make inquiries, conduct a ballot and
in respect of all workplaces falling within the jurisdiction take all other relevant information into account.
of the bargaining council. Again, it does not matter, for Once the actual number of members has been established,
the purposes of this route, how representative the union section 21(8) provides that the commissioner
is in the specic workplace. A union acquires these rights
irrespective of whether it is suciently representative or
must seek to minimize the proliferation of trade
not.
union representation in a single workplace and,
where possible, to encourage a system of a representative trade union in a workplace; and
Through s 21 procedure Briey, the section-21 procedure involves notice by the union to the employer of its
must seek to minimize the nancial and administraintention to seek organisational rights, consultation betive burden of requiring an employer to grant organtween union and employer in an attempt to reach a colisational rights to more than one registered union.
lective agreement, and referral by the union of a dispute,
if any, to the CCMA, which will attempt to settle the mat- Here the LRA gives clear legislative support for the printer through conciliation, failing which it will arbitrate the ciple of majoritarianism.[150]
dispute and issue a binding award. The union in this case
must be registered, and must enjoy a certain level of rep- In this regard, the commissioner must consider
resentation in the workplace.
The onus rests on the union to notify the employer, in
writing, that it intends to seek the organisational rights
conferred by the Act. The notice must contain the following information:
the workplace in which the union seeks to exercise
the rights;
the representivity of the trade union in that workplace;
8.5
Collective bargaining
61
even if it does not meet the statutory threshold for acquiring such rights. Except for the right to information,
in fact, organisational rights are the only rights conferred
by the LRA over which strikes are permitted.
If there is a dispute about the interpretation of organisational rights, any party may refer the dispute in writing to the Commission for Conciliation, Mediation and
Arbitration for conciliation and, if conciliation fails, for
arbitration.[152]
Disputes about disclosure of information follow the same
route. In determining the dispute, the Commissioner
must strike a balance between the employers right to privacy and the interests of sound collective bargaining. The
Commissioner has a fairly wide discretion to make a suitable award to achieve this.
62
collective bargaining process and the result thereof: collective agreements.
Neither the Constitution nor the LRA denes collective When a trade union enters into the collective-bargaining
bargaining. This is primarily because the law does not process, it will normally have one of three objectives in
impose a legal duty to bargain on employers and trade mind:
unions.
Collective bargaining must be understood as a process.
The process of collective bargaining entails negotiations
between the two parties:
1. a union on the one hand; and
2. an employer or an employers organisation on the
other hand.
2. statutory councils.
The establishment, composition and function of bargain where they propose (and accept or reject) compro- ing councils and statutory councils are regulated in some
mises;
detail by the LRA. Employers and trade unions remain
free, however, to agree to their own collective-bargaining
where they negotiate; and
fora and procedures. The Act, however, does not regulate
where one party places pressure on the other to give this non-statutory collective bargaining in any detail; it
is left to the employer and the trade union to reach agreein to its demands.
ment on issues such as
Bargaining, then, is a dynamic process.
Collective bargaining is mainly concerned with disputes
of interest, but not to the exclusion of disputes of right.
8.5
8.5.2
Collective bargaining
63
Duty to bargain
the employer disputing appropriate bargaining units, 8.5.5 Disputes requiring bargaining council to relevels and topics.[154]
solve
Disputes regarding refusal to bargain must rst be referred to the Commission for Conciliation, Mediation
Disputes about freedom of association: A bargaining council only can conciliate these disputes, failing
64
which they should be referred to the Labour Court Requirements There are three important elements
for adjudication.
that distinguish a collective agreement from any other
agreement between employees and employers:
Disputes of interest in an essential service: A bargaining council can conciliate and arbitrate these
1. A collective agreement must be in writing.
disputes.
2. Only a registered trade union can be a party to a
Disputes about severance pay: A bargaining council
collective agreement. Agreement with unregistered
can conciliate and arbitrate these disputes.
trade union not a collective agreement.
Disputes about unfair labour practices: A bargain3. A collective agreement must regulate terms and coning council can conciliate unfair-labour-practice disditions of employment or any other matter of mutual
putes provided that they do not relate to discriminainterest between a trade union and the employer or
tion. Discrimination disputes must be referred to the
employers organisations.
Commission for Conciliation, Mediation and Arbitration for conciliation, failing which they must go
to the Labour Court for adjudication.
In writing A collective agreement need not be signed
by the parties to the agreement to be valid. All that is required is that the agreement be in writing. It is not even
necessary that the collective agreement be contained in
Dimissal disputes, if the reason for dismissal is a single document. It would, however, be advisable for
based on operational requirements, for participating the parties to the agreement to sign a single written docuin an unprotected striek, for reasons connected to a ment, as this would assist in eliminating later disputes as
closed-shop agreement, or automatically unfair: A to whether or not an agreement was actually entered into,
bargaining council only can conciliate these
and what the content of the agreement was.
Disputes that may lead to a strike or lock-out: A bargaining council only can conciliate these disputes.
disputes.
8.6
Workplace fora
65
8.6
Workplace fora
66
criteria for merit increases or the payment of discre- The Commissioner will not compel the employer to distionary bonuses;
close irrelevant information.
education and training;
product development plans; and
export promotion.[167]
A bargaining council or a representative union and an employer may conclude a collective agreement granting a forum the right to be consulted about additional matters that 8.7 Industrial action
fall within the councils registered scope.[168]
At the end of a collective-bargaining session or process,
parties may either reach an agreement or fail to do so. If
an agreement is reached, a collective agreement is con8.6.4 Matters for joint decision making
cluded. If no agreement is reached, parties may agree on
Matters for joint decision making cannot be regulated by mediation or arbitration, or decide to exert pressure on
a collective agreement. Matters for joint decision making each other through industrial action.
relate to
Industrial action, sometimes also called collective action,
generally refers to employees acting together to force the
hand of the employer, but employers, too, for the purposes of industrial action, employers may act individually
the proper regulation of the workplace (except for or collectively with other employers to lock out employwork-related performance);
ees. Industrial action for employees can take the form
of strikes, secondary strikes, pickets and protest action,
measures designed to protect and advance persons
while employers have recourse to lock-outs.
disadvantaged by unfair discrimination; and
Strikes and lock-outs are a reality in the workplace"just
changes by employer-representatives on boards of like friction in a marriage is a reality.[174] Conict in the
employer-controlled schemes with regard to social workplace"and in a marriage[175] is not necessarily
benets.[169]
negative:
disciplinary codes and procedures;
It gives the parties an opportunity to reafrm their dierent bargaining strengths and
positions. Conict becomes problematic only
if matters get out of hand as a result of the
power struggle. That will then undermine the
purpose of the conict.
Another problematic aspect of conict is
that once parties are in a stand-o, the matter will not be resolved without a loser and a
winner. In the long run, this may lead to a deterioration of the relationship and it may even
spark further friction about other issues.[176]
that is condential and, if disclosed, may cause sub- In the workplace, again just like in a marriage, the law
can
stantial harm to the employee or the employer; and seeks to ensure healthy and productive conict that [177]
lead to the resolution of matters of mutual interest.
private personal information relating to an em- The LRA sets out the manner in which this is to be done
ployee (unless the employee has consented to the by regulating various types of industrial action.
disclosure).[172]
In the past few years, South Africa has seen a high level of
Disputes about disclosure of information must be referred
to the Commission for Conciliation, Mediation and Arbitration. If parties fail to resolve the dispute through conciliation, any party to the dispute may request arbitration.
8.7
Industrial action
67
8.7.1 Hurdles in the way of protected industrial action
No right is unlimited. Rights may be limited in the interests of society or by the rights of others. Section 36(1)
of the Constitution provides for the limitation of rights in
terms of law of general application. The LRA is such a
law. It limits the right to strike.
68
8
by persons who are or have been employed by
the same employer or by dierent employers,
for the purposes of remedying a grievance or
resolving a dispute in respect of any matter
of mutual interest between employer and employee and every reference to work in this definition includes overtime work, whether it is
voluntary or compulsory.
2. the refusal must be a concerted action by persons Matters of mutual interest may include, for example,
(employed by the same or dierent employers); and
terms and conditions of employment;
3. the refusal must be for the purpose of remedying
health and safety issues;
a grievance or resolving a dispute in respect of any
matter of mutual interest between an employer and
the negotiation of disciplinary procedures; and
an employee.
wage increases.
There must be a refusal to work in order for an action to
An important indication that a matter is one of mutual inqualify as a strike. This is the rst hurdle that employees
terest would be that the matter can be dealt with through
must cross. The refusal to work must be
collective bargaining. For example, political issues or demands against the State do not qualify, unless the State is
in relation to work which employees are contractu- the employer and the demands relate to the States role
ally obliged to perform; and
as employer. These political issues or demands should be
dealt with by way of protest action.
not contrary to the law or a collective agreement.
The action may be partial (in that the employees still
perform some of their duties),[188] or complete (in that
the employees do not perform any of their duties), or
the retardation of work (where employees work, but at
a reduced pace), or obstruction of work (where employees disturb production through their actions). A refusal
by employees to work overtime also constitutes a strike,
whether the overtime is compulsory (required by a contract or by a collective agreement) or voluntary.[189][190]
Although the Constitution grants individual workers the
right to strike,[191] the right itself cannot be exercised individually. The action must be
concerted;"
by persons;" and
constitute collective action.
An individual employee cannot engage in a strike. More
than one person must be involved in order for the action
to constitute a strike. The action must be carried out by
69
refuses to permit employees to enter the premises.
In practice, this allows the employer to refuse to pay
the employees their remuneration. This is in line
with the LRA,[197] which states that the employer
is not obliged to remunerate an employee for services not rendered during a protected strike or a protected lock-out. Put dierently, the principle of no
work, no pay applies. In terms of the denition
of a lock-out, the employer cannot exclude only one
employee; it must be a group of employees.
within thirty days of the referral. If the parties to the dispute reach an agreement, the dispute is resolved. If no
agreement is reached, the conciliator must issue a certicate to indicate that the matter has not been resolved.
After this (or after thirty days have gone by since referral
of the dispute for conciliation), the parties can give notice
of the proposed strike (or lock-out).[200]
Prescribed notice If conciliation fails, or thirty days
have passed since the referral of the dispute,[201] at least
48 hours written notice must be given of the commencement of the strike or lock-out. If the State is the employer,
at least seven days notice must be given. If the employer
is a member of an employers organisation, notice must
be given to the employers organisation.
The LRA does not prescribe what details the notice must
contain; it only regulates that it must be in writing and
must be issued 48 hours before commencement of the
industrial action.[202]
There are some exceptions, according to which, the parties do not need to follow the procedures prescribed by
the LRA:
if the parties to the dispute are members of a bargaining council and the dispute followed the procedure set by that councils constitution;[203]
if the parties concluded a collective agreement with
prescribed procedures to be followed before they
strike or lock-out, and they have complied with that
agreement,[204][205][206]
if an employer implements an unprotected lock-out
and the employees strike in response to that (and
the same would apply if the employer locked-out the
employees in response to an unprotected strike);[207]
if a strike takes place after the employer has unilaterally changed the terms and conditions of employment, and the employer fails to rectify this despite
prior warning;[208] and
if an employer refuses to bargain with a union, in
which case the dispute must rst be referred for conciliation and then for advisory arbitration before notice of a strike can be given.
9 See also
Black Economic Empowerment
70
9 SEE ALSO
9.1
Cases
Organisation of Labour Aairs (OLA) v Old Mutual Life Assurance Company [2003] 9 BALR 1052
(CCMA).
Yorigami Maritime Construction Co Ltd v NisshoIwai Co Ltd 1977 (4) SA 682 (C).
71
9.2
Legislation
[23] s 60.
[24] Item 6.
[25] Item 6.
10
Notes
[26] Item 6.
[27] s 7.
[28] s 9.
[29] s 8.
[30] s 6(1).
[31] s 7(2).
[1] s 23(1).
[32] s 7(2).
[33] s 15.
[35] s 19.
[36] s 20.
[7] Usually someone working for another in terms of an employment contract is obliged to render the services personally. In the case of the independent contractor, it does not
really matter who does the work, as long as the job gets
done.
[8] The existence of these rights would normally indicate control, this in turn indicating an employment contract.
[9] Section 83A of the BCEA contains a provision similar to
section 200A of the LRA.
[38] s 19.
[39] s 21.
[40] s 27.
[41] s 50(1).
[42] s 53.
[43] Act 66 of 1995.
[44] s 185.
[45] s 192(1).
[46] s 192(2).
[11] s 79.
[47] s 186(1)(a).
[12] http://www.werksmans.com/keep-informed/
[48] s 186(1)(b).
our-publications/case-summaries/labour-law/
[49] s 186(1)(c).
increase-to-bcea-minimum-threshold-effective-as-at-1-july-2013/
[13] Schedule 8 of the LRA.
[50] s 186(1)(d).
[51] s 186(1)(e)-(f).
[15] s 23(1).
[52] 186(1)(e).
[17] s 9.
[18] s 6.
[19] s 6(3).
[20] s 5.
[21] s 6(3).
[59] Para 7.
[22] Item 3.
72
10 NOTES
[99] s 23(4)(c).
[62] s 186(1)(b).
[100] s 23(3)-(4).
[101] s 23(5).
[102] s 23(5).
[71] s 186(1)(e).
[72] s 5(2)(c).
[73] 2000 CC [2002] JOL 9552 (LAC).
[74] [1997] 4 BLLR 375 (LC).
[75] [2003] 2 BLLR 140 (LAC).
[76] 2003 11 BLLR 1081 (LAC).
[108] s 2(a).
[109] Budeli, M. Understanding the right to freedom of association at the workplace: components and scope. (2010)
16.
[110] Two fundamental ILO conventions on freedom of association have been ratied by South Africa: Convention 87
and Convention 98.
[80] ss 197(7)-(9).
[113] Budeli Understanding 19. The right to associate concerns an individual as an active participant in social activities and it is in a sense a collective right in so far as it can
be exercised by a plurality of individuals (19-20).
[115] Budeli Understanding 18, citing Olivier Statutory Employment Relations in South Africa in Slabbert, Prinsloo,
Swanepoel and Backer (eds) Managing Employment Relations in South Africa (1999) 5-60.
[97] s 23(2)(c).
[124] Again, it is worth emphasising that the protection of freedom of association accorded by section 5(2) applies also
to prospective employees.
[98] s 23(2)(a).
[125] s 6.
73
[126] s 2.
[127] s 2.
[162] s 27.
[133] s 36(1).
[163] In the public service, the Public Service Coordinating Bargaining Council coordinates the activities of the four main
bargaining councils in the public sector:
s 213.
s 23(3).
s 84(1).
s 84(1).
s 84(2).
s 86(1).
s 84(1).
s 86.
s 89(2).
[148] s 15(1).
[152] s 22.
[153] Steenkamp A et al The right to bargain collectively [178] Department of Labour Annual Report, Industrial Action
Report (2010) 3.
(2004) 25 ILJ 943.
[154] s 64(2).
[179] 23(2)(c).
[155] Although part of alternative dispute resolution, an advi- [180] Section 27(5) of the Interim Constitution, 1993, included
the right of employers to have recourse to a lock-out,
sory arbitration is more than mediation. It allows parties
but this right was not included in the nal Constitution.
to debate their case without fear of a nal decision.
[156] s 213.
[181] s 23(5).
74
11
REFERENCES
11 References
M McGregor and AH Dekker (eds). Labour Law
Rules! Siber Ink, 2012.
75
12
12.1
12.2
Images
12.3
Content license