PD41 42

PD41 | PD42
Commercial Printer
Users Manual
Intermec Technologies Corporation

Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
2009 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license),
Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower,
Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares,
and Vista Powered are either trademarks or registered trademarks of Intermec Technologies
Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation
in the United States and/or other countries.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(www.openssl.org).
This product includes cryptographic software written by Eric Young ([email protected]).
ii
PD41 and PD42 Commercial Printer Users Manual
Contents
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
1 Using the Printer
........................................................ 1
Learning About the Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Whats New?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Identifying the Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Selecting the Printer Command Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Understanding the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Understanding the Print Button and LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . 6
Understanding the PD42 Screen and Soft Keys . . . . . . . . . . . . . . . . . . . . . . 8
Understanding Printer States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Loading Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Loading Media for Tear-Off Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Loading Media for Peel-Off (Self-Strip) Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Loading Thermal Transfer Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Printing a Test Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Creating and Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2 Connecting the Printer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connecting the Printer to Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Connecting the Printer to a PC Through the USB Device Port . . . . . . . . . . . . . . . 24
Connecting the Printer to a PC Through the Serial Port . . . . . . . . . . . . . . . . . . . . . 24
Connecting the Printer to a PC Through the IEEE 1284 Port . . . . . . . . . . . . . . . . 25
Connecting the Printer to Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Setting Up Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Manually Configuring IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
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Setting Up 802.11 Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Configuring 802.11 Wireless Security Using IPL . . . . . . . . . . . . . . . . . . . . 31
Configuring 802.11 Wireless Security Using Fingerprint . . . . . . . . . . . . 34
Connecting Peripherals to the USB Host Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using a USB Mass Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Connecting a Keyboard to the USB Host Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Connecting a Bar Code Scanner to the USB Host Port. . . . . . . . . . . . . . . . . . . . . . . 39
Connecting a USB Hub to the USB Host Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
3 Configuring the Printer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Configuring the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Configuring the PD42 Printer from the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Configuring the Printer From the Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Configuring Communications Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Configuring Media Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Configuring Print Engine Settings (Fingerprint only) . . . . . . . . . . . . . . . 46
Configuring Web Shell Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Configuring Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Configuring General Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Configuring Mail Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Configuring SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Configuring TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Configuring the Network Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Configuring Avalanche Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Configuring Wireless LAN Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Configuring 802.1x Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Configuring SmartSystems Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Configuring the Printer Using PrintSet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Configuring the Printer Using Commands Sent From Your PC . . . . . . . . . . . . . . 59
Configuring the Printer Using SmartSystems Foundation . . . . . . . . . . . . . . . . . . . 59
Choosing an Ethernet or Wireless Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Using the PD42 Screen to Choose the Network Type . . . . . . . . . . . . . . . . . . . . . . . . 60
Using Printer Commands to Choose the Network Type . . . . . . . . . . . . . . . . . . . . . 60
Upgrading the Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Downloading Fonts and Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
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Contents
4 Troubleshooting and Maintaining the Printer
. . . . . . . . . . . . . . . . . . . . . . 65
Troubleshooting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Contacting Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Understanding Error Messages on the PD42 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Troubleshooting Printer Problems and Finding Solutions . . . . . . . . . . . . . . . . . . . 69
Troubleshooting Communication Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Using the Line Analyzer in Fingerprint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Using Dump Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Using Testmode and Extended Testmode to Troubleshoot. . . . . . . . . . . . . . . . . . . 74
Using Testmode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Using Extended Testmode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Adjusting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Preventing Ribbon Wrinkling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Clearing Media Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Adjusting the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Adjusting Printhead Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Adjusting Printhead Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Adjusting Printhead Dot Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Adjusting the Label Stop Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Maintaining the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Cleaning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Cleaning the Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Cleaning the Exterior of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
A Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
RS-232 Serial Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
USB Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
USB Host Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Ethernet Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Parallel IEEE 1284 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Accessories for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Contents
B Default Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

IPL Default Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Fingerprint Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
ESim Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
C Fingerprint, IPL, and ESim Setup Menus
. . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Fingerprint Setup Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Fingerprint Ser-Com, UART1 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Fingerprint Net-Com, NET1 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Fingerprint Com Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Fingerprint Network Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Fingerprint Emulation Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Fingerprint Feedadjust Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Fingerprint Media Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Fingerprint Print Defs Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
IPL Setup Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
IPL Ser-Com Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
IPL COM Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
IPL Network Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
IPL Test/Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
IPL Media Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
IPL Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
ESim Setup Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
ESim Serial-Com Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
ESim Net-Com, NET1 Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
ESim Com Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
ESim Network Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
ESim Feedadjust Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
ESim Media Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
ESim Print Defs Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
ESim Charset Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
ESim Date Time Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
D Advanced Configuration
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Printer File System (Fingerprint) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Device Tree Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Devices and Directories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
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Customing the Printer Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Web Style Guide Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Content of a Web Style Guide File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Required Environment Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Optional Environment Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
x-www-url-Encoding Syntax Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Memory and Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Creating a Web Style Guide File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
I Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
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viii
Before You Begin
Before You Begin

This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Information
Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can
be damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand dangers,
warnings, cautions, and notes that are in this document. You may also
see icons that tell you when to follow ESD procedures and when to
take special precautions for handling optical parts.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to prevent
equipment damage or destruction, or corruption or loss of data.
Note: Notes either provide extra information about a topic or contain
special instructions for handling a particular condition or set of
circumstances.
Global Services and Support

Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Support >
Returns and Repairs > Warranty.
Disclaimer of warranties: The sample code included in this document
is presented for reference only. The code does not necessarily
represent complete, tested programs. The code is provided as is with
all faults. All warranties are expressly disclaimed, including the
implied warranties of merchantability and fitness for a particular
purpose.
ix
Before You Begin
Web Support
Visit the Intermec web site at www.intermec.com to download our
current manuals (in PDF). To order printed versions of the Intermec
manuals, contact your local Intermec representative or distributor.
Visit the Intermec technical knowledge base (Knowledge Central) at
www.intermec.com and click Support > Knowledge Central to
review technical information or to request technical support for your
Intermec product.
Telephone Support
In the U.S.A. and Canada, call 1-800-755-5505.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click About Us > Contact Us.
Service Location Support

For the most current listing of service locations, go to
www.intermec.com and click Support >Returns and Repairs >
Repair Locations.
For technical support in South Korea, use the after service locations
listed below:
AWOO Systems
102-1304 SK Ventium
522 Dangjung-dong
Gunpo-si, Gyeonggi-do Korea, South 435-776
Contact: Mr. Sinbum Kang
Telephone: +82-31-436-1191
E-mail: [email protected]
IN Information System PTD LTD
6th Floor
Daegu Venture Center Bldg 95
Shinchun 3 Dong
Donggu, Daegu City, Korea
E-mail: [email protected] or [email protected]
Before You Begin
Who Should Read This Manual

This users guide is written for the person who is responsible for
installing, configuring, and maintaining the PD41 or PD42 printer.
This users guide provides you with information about the features of
the printer, and how to install, configure, operate, maintain, and
troubleshoot it.
Before you work with the printer, you should be familiar with your
network and general networking terms, such as IP address.
Related Documents
The Intermec web site at www.intermec.com contains our
documents (as PDF files) that you can download for free.
To download documents
1 Visit the Intermec web site at www.intermec.com.
2 Click Support > Manuals.
3 Use the Product Category field, the Product Family field, and
the Product field to help you locate the product whose
documentation you want to download.
xi
Before You Begin
xii
1
Using the Printer
In this chapter, you will find these sections:
Learning About the Printers
Loading Media
Loading Thermal Transfer Ribbon
Printing a Test Label
Creating and Printing Labels
Chapter 1 Using the Printer
Learning About the Printers

The PD41 and PD42 Commercial Printers are dependable and
versatile printers suitable for medium-duty applications in
manufacturing, transportation, and warehousing environments.
With all-metal chassis and covers, proven printing mechanics and
powerful electronics, they provide the sturdiness and performance
your business depends on. The PD42 features an intuitive user
interface with a large graphical screen and programmable buttons.
Throughout this manual, both models of the printer are referred to as
printer unless the information is specific to one model.
Whats New?
There have been many updates to the PD41 and PD42 printers. This
version of the printer users guide contains these changes:
Ability to choose between these command languages: IPL, ESim,

ZSim, DSim, Fingerprint, and Direct Protocol.
Support for IPv6.
Ethernet is now standard on both printers.
802.11 option is available on both printers.
USB mass storage device support for booting the printer and
downloading fonts.
The PD41 and PD42 Commercial Printers with an RC11
802.11b/g radio installed are Wi-Fi certified for interoperability
with other 802.11b/g wireless LAN devices.
Identifying the Parts of the Printer

Use this section to familiarize yourself with the parts of the PD41 and
PD42 printers.
Control LEDs (4)
Print button
Media cover
Front View of the PD41 Printer

Display
Soft keys (5)
Control LEDs (4)
Print button
Media cover
Front View of the PD42 Printer
USB host port

USB port
Wireless 802.11 port
Ethernet RJ-45
RS-232 serial port
IEEE 1284 parallel port
CompactFlash
Power On/Off switch
AC power cord socket
Rear View of the PD41 and PD42 Printers
Selecting the Printer Command Language

The PD41 and PD42 printers come loaded with five different printer
command languages. On the PD42 printer, you select the command
language the first time you power up the printer. For more
information see the following procedure.
The PD41 printer always starts up using the Fingerprint printer
language because it does not have a screen to select the command
language. You will need to use the printer home page or PrintSet to
choose a printer command language. For help, see Configuring the
Printer From the Home Page on page 44 or Configuring the
Printer Using PrintSet on page 58.
The language you select automatically runs each time you turn on
your printer. The printer language you choose affects the
functionality of the printer and how you interact with it.
Printer Command Language Descriptions

Command
Language
Description
Fingerprint
Intermec Fingerprint is a BASIC-inspired programming

language that lets you design label formats and write
custom printer application software.
IPL
Intermec Printer Language (IPL) is an easy-to-use

programming language that lets you design, download,
and modify formats.
ZSim
ZSim is a Zebra interpreter program that interprets ZPL

II or later programs. To set up, configure, and use ZSim,
see the ZSim Users Guide.
DSim
DSim is a Datamax simulation program that runs

Datamax programs. To set up, configure, and use DSim,
see the DSim Users Guide.
ESim
ESim is a built-in protocol for use with Intermec bar code

label printer. To set up, configure, and use ESim, see the
ESim Programmers Reference Manual.
To select the printer command language on the PD42 printer
Press the soft key that corresponds to the printer language you
want to run on your printer.
Choose command
language
FP
IPL
ZSIM
DSIM
ESIM
PD42 Startup Screen: This screen appears the first time you turn on the
PD42.
Once your printer is running a particular printer language, you can

change the printer language from the Setup menu.
To change the printer command language from the PD42 Setup menu
1 Press the Setup (
) button.
2 Press
until you see PRINT DEFS and then press
3 Press
until you see CMD LANGUAGE and then press
4 Press until you reach the command language you want to use,
and then press .
5 Press (
) to exit the Setup menu.
You can also use the printer home page or PrintSet to choose a printer
command language. For help, see Configuring the Printer From
the Home Page on page 44 or Configuring the Printer Using
PrintSet on page 58.
Understanding the Front Panel

The PD41 control panel consists of one button and four LEDs. The
PD42 control panel consists of one button, four LEDs, a screen, and
five soft keys. Use the next two sections to understand how to use the
front panel on each printer.
Understanding the Print Button and LEDs

The blue button on the front panel is the Print button. The main
function of the Print button is to feed media and pause print jobs.
When the printer is in a different state such as Testmode, the Print
button performs other functions. For more information, see
Understanding Printer States on page 10. There are four LEDs
surrounding the Print button.
The Print Button and Four Surrounding LEDs
The four LEDs can be on, off, or flashing depending on the state of
the printer.
Understanding the Printer LEDs
Symbol LED
Color
Description
Power
Green
The printer is powered on.
Ready/Data
Green
The printer is ready to receive data.
Flashing
green
The printer is transferring data.
Solid or
flashing
red
There is an error condition with the

printer. Most causes of an error
condition are hardware related. For
help, see Printer Problems and
Possible Solutions on page 69.
Error
Understanding the Printer LEDs (continued)

Symbol LED
Color
Ready-to-Work Blue
Description
Turns on when the printer is
operational.
Flashing
blue
The printer is not fully operational

because:
the printer is waiting for an IP
address.
an error condition has occurred.
the printer is in Testmode or
Extended Testmode. For more
information, see Using
Testmode and Extended
Testmode to Troubleshoot
on page 74.
Off
The printer is in Setup or Info

mode.
The printhead temperature is too
high.
Understanding the PD42 Screen and Soft Keys

The PD42 screen communicates detailed information about the
current state of the printer. The printer can tell you if a specific error
has occurred or if it is waiting for input from you.
Test
Fingerprint
10.6.0
The PD42 Screen and Soft Keys

8
Below the display screen, there are five buttons that act as soft keys.
The function of the buttons depends on the state of the printer. The
function of the button is indicated with a small icon in the screen
right above the associated button.
Understanding the Soft Key Functions
Soft Key
Function
F1 to F5
The function of these keys is defined by the Fingerprint

application.
Enters or exits Setup mode.
Pauses the printer.
Test
Feeds out media.

Performs a testfeed.
Enters or exits Information mode.
Moves to the left or the previous option.
Moves to the right or the next option.
Moves up a level in the menu system.
Applies a setting or selects a command.
Allows you to edit a value.
Decreases the selected number.
Increases the selected number.
Exits or cancels editing, test mode, and dump mode.
Continue.
Saves to file.
Note: If the printer is running a Fingerprint application, access to

Setup mode is controlled by the application.
Understanding Printer States

The printers can enter various states which indicate the current mode
of operation.
PD41 and PD42 Printer States
State
Explanation
PUP
Power-UP (starting up)
Power off
The printer is turned off.
Idle
The printer is operational and is waiting for print

jobs.
Running application
The printer is running a Fingerprint application.
Setup mode
(PD42 only) You can access Setup mode through

the soft keys associated with the screen. Use Setup
mode to change some of the printer settings.
Information mode
(i-mode)
(PD42 only) You can access Information mode

from the soft keys when the printer is idle. In
Information mode, the printer cycles through
some of the interface settings in 5 second intervals.
Printing
The printer is printing labels.
Printing (wait for LTS) The printer is waiting for the label taken sensor to
indicate that a label has been taken.
10
Paused
The printer is paused during a print job.
Testmode
The printer is in Testmode. For more information,

see Using Testmode on page 74.
Extended Testmode
The printer is in Extended Testmode. For more

information, see Using Extended Testmode on
page 75.
Dumpmode
The printer is in Dumpmode, which means it is

listening on all communication ports and prints
incoming characters.
Upgrading
Firmware is being upgraded.
Error
The printer is in an error state.
The state of the printer also determines the functions and icons that
are active in the screen.
Fingerprint
10.2.0
Idle
Running application
Setup, navigation
Test
Setup, edit value

i-mode
F1 F2 F3 F4 F5
Printing
Testmode
Extended Testmode
TEST
TEST
Paused
Dumpmode
Upgrading
Active Soft Keys in Different Printer States
Loading Media
The printers can print on labels, tickets, tags, and continuous stock.
For more information on media types, media dimensions, and media
specifications, see Media Specifications on page 98.
11
Loading Media for Tear-Off Printing

Use this section to load media when you are manually tearing off
labels against the tear bar on the printer. You can use these types of
media for tear-off printing:
Non-adhesive continuous stock
Self-adhesive continuous stock with liner
Self-adhesive labels with liner
Tickets with gaps, with or without perforations
Tickets with black marks, with or without perforations
To load media for tear-off printing

1 Open the media cover.
2 Pull out the printhead lever and turn it counterclockwise. Lift up
on the label feed guide.
3 Load a media roll onto the media supply hub. Be sure to push the
roll all the way against the inner wall of the printer and adjust the
edge guide.
12
4 Route the media through the print mechanism.

5 If you are using fanfold media, load it through the external media
slot at the rear of the printer and route it the same way as you
would a media roll.
6 Reset the label feed guide and the printhead lever.
7 Close the media cover.
Test
8 Press the Print button to advance the media. If you are switching
to a new type of media, you must run a Testfeed (
) to
calibrate the sensors on the printer.
Loading Media for Peel-Off (Self-Strip) Printing

Use the procedure in this section when you are using self-adhesive
labels that are separated from the liner immediately after printing.
Peel-off printing is also called self-strip printing. With peel-off
printing, you use the label taken sensor to sense when a label has been
removed. After a label is removed, the sensor lets the printer know it is
okay to print another label. Peel-off printing only supports selfadhesive labels with a liner.
You can also use this procedure to load media for batch takeup. For
batch takeup, both the label and liner are rewound and the label taken
sensor is not used.
13
Peel-off printing and batch takeup printing require you to install the
internal rewinder kit. For more information on the internal rewinder
kit, see Accessories for the Printer on page 107.
To load media for peel-off printing
1 Remove the thumbscrew that attaches the front cover and remove
it.
2 Open the media cover, pull out the printhead lever and turn it
counterclockwise. Lift up on the label feed guide.
14
3 Load a media roll onto the media supply hub. Be sure to push the
roll all the way against the inner wall of the printer and adjust the
edge guide.
4 Route the media through the print mechanism and back into the
media compartment.
5 Wrap the liner around the internal rewinder takeup roll and lock it
in place.
15
6 Reset the label feed guide and the printhead lever.
7 Reattach the front cover and secure with the thumbscrew.
16
8 Push in on the lower part of the label taken sensor and bring it out
to a fully horizontal position.
9 Close the media cover.

10 Press the Print button to advance the media.
Loading Thermal Transfer Ribbon

Thermal transfer printing gives you a durable printout that is less
vulnerable to chemicals, heat, sunlight and so on than direct thermal
printing. Make sure you select a ribbon type that matches the media
you are using and configure the printer for thermal transfer paper.
The printer supports thermal transfer ribbon rolls with the ink-coated
side facing either inward or outward. To determine which type of
ribbon you have, use a pen or other sharp object to scratch through
the ribbon against a piece of paper. If you see a mark on the paper,
your ribbon is wound ink out.
17
= Ink in
= Ink out
Determining Whether Your Ribbon is Wound Ink In or Ink Out
To load thermal transfer ribbon

2 Pull out the printhead lever and turn it counterclockwise.
3 Slide the ribbon roll onto the ribbon hub closest to the media roll
holder and slide the empty ribbon core onto the hub closest to the
front of the printer.
18
4 For ink out ribbon (): route the ribbon around the printhead and
set the ink position lever to the left.
5 For ink in ribbon(---): route the ribbon around the printhead and
set the ink position lever to the right.
6 Load media in the printer For help, see Loading Media for TearOff Printing on page 12 or Loading Media for Peel-Off
(Self-Strip) Printing on page 13.
7 Press the Print button to advance the media.
19
Printing a Test Label

To verify that the printer is fully functional and to obtain the current
configuration, you can print the test labels. The test labels contain
hardware and software configuration information.
To print a set of test labels
1 Turn off the printer.
2 Load media and ribbon (if necessary). For help see, Loading
Media on page 11 and Loading Thermal Transfer Ribbon
on page 17. Make sure the printhead is down.
3 Press and hold the Print button.
4 Continue to keep the Print button pressed down and turn on the
Power switch. After approximately ten seconds, the printer screen
lights up, runs a media setup routine, enters Testmode, and three
of the LEDs start to flash one at a time (green, red, and then blue).
5 Continue to press the Print button until the printer starts cycling
through the selectable media types: gap, mark and continuous.
6 Select your media type by releasing the Print button when your
type of media appears on the screen.
SELECT MEDIA
MARK
SELECT MEDIA
GAP
SELECT MEDIA
CONTINUOUS
The printer prints several test labels containing hardware, setup,

and network information and then enters Dump mode.
7 Press the Print button once or press the cancel soft key (
exit Dump mode.
20
) to
Creating and Printing Labels

The easiest way to create and print labels, is to use the label design
software LabelShop. You can download LabelShop from the
PrinterCompanion CD that shipped with your printer or you can
download it from the Downloads page for your printer on
www.intermec.com.
You can also use Fingerprint and IPL to create and print labels. For
more information, see either the Intermec Fingerprint Command
Reference Manual or the IPL Command Reference Manual.
21
22
2
Connecting the Printer
Use this chapter to understand how to connect the printer to

your PC or your network. This chapter contains these sections:
Connecting the Printer to Your PC
Connecting the Printer to Your Network
23
Chapter 2 Connecting the Printer
Connecting the Printer to Your PC

You can easily connect the PD41 or PD42 commercial printer to your
PC using one of these ports:
USB device port
RS-232 serial interface port
IEEE 1284 communications port (optional)
Note: You cannot use the USB device port and IEEE 1284 port at the
same time. To select the active interface, go to Setup mode > COM: >
Interface.
Connecting the Printer to a PC Through the USB Device Port

Intermec recommends that you only connect one printer to each PC,
either directly, or through a hub. To connect the printer to a PC
through the USB device port, you need:
USB Type B to USB Type A cable
Intermec InterDriver software
The USB cable you need is included in the shipping box with the
printer. The InterDriver printer driver is available on the
PrinterCompanion CD that ships with the printer. To make sure you
have the latest version of InterDriver, you may want to go to the
downloads page for the printer on www.intermec.com.
To connect the printer to a PC through the USB port
1 Download and install the InterDriver software on your PC.
2 Connect the USB cable to the Type B connector on the back of the
printer and connect the other end to your PC.
You do not need to set up any parameters for USB communications.
Connecting the Printer to a PC Through the Serial Port

The serial communication parameters control the communication
between the printer and the connected PC on the serial port, referred
to as uart1: on the printer.
24
Make sure the serial port settings on the printer match the settings on
the connected device. The default serial communication settings on
the printer are: 9600 baud rate, 8 data bits, no parity, 1 stop bit and no
flow control.
You can use a serial connection to communicate with your PC and
run PrintSet, LabelShop, or InterDriver. You can also use the serial
port to send commands directly to the printer through a terminal
connection, for instance with Telnet.
To connect the printer to a PC through the serial port, you need:
DB9 to DB9 RS-232 cable (P/N 1-974024-018)
To connect the printer to a PC through the serial port

1 Connect one end of the RS-232 cable to the back of the printer and
connect the other end of the cable to a serial COM port on the PC.
2 If necessary, change the PC serial port configuration to match
your printer.
Connecting the Printer to a PC Through the IEEE 1284 Port

You can use the parallel connection with LabelShop or the Intermec
InterDriver. The parallel port supports Universal Plug and Play
(UPnP) and additional status reporting through IEEE 1284 nibble ID
mode.
If you are using a parallel port to communicate with the printer, you
need:
an IEEE 1284 interface adapter installed in the printer.
a parallel cable to run between the printer and the PC.
If you did not have the parallel interface installed at the factory, you
can install the field installable option (P/N 1-971164-800) in the
optional I/O board port of your printer. You can purchase a parallel
cable from Intermec (P/N 1-974022-018) or from your local computer
store.
To connect your printer to a PC parallel port
Connect the IEEE 1284 cable connector to the interface adapter

port on the back of the printer and connect the other end of the
cable into a parallel port on the PC.
25
Connecting the Printer to Your Network

Using either the integrated Ethernet or the optional 802.11 wireless
network interface provides features such as security, FTP server, web
server, and Alert handling.
Setting Up Ethernet Communications

Use the Ethernet port to set up the PD41 or PD42 as a network
printer. The printer is set to automatically retrieve an IP number from
the network (DHCP) once it is turned on. You can use the network
connection either with LabelShop or the Intermec InterDriver. You
can also use it to directly send commands to the printer through a
terminal connection (Telnet), or you can send instructions via FTP.
For terminal connections, it utilizes the Raw TCP protocol through
port 9100.
To connect the printer to your Ethernet network
1 Connect the Ethernet cable to the Ethernet port in the rear of the
printer and connect the other end to your network.
2 Turn the printer on. Wait for the blue Ready-to-Work LED to stop
blinking, and for the message IP configuration error to
disappear from the screen.
3 Enter Information mode by pressing ( ) to obtain the IP address
of your printer.
Information mode cycles through the interfaces installed on the
printer in five-second intervals and displays them on the screen.
The IP address is displayed under net1: in Fingerprint and net in
IPL.
4 On your PC, enter the IP address of the printer in the address field
of your web browser (for example http://10.200.27.94) and press
Enter.
26
Entering the IP address brings up the home page of the printer,

where you can check and modify printer settings.
5 You will be prompted to enter a login name and a password. By

default, the login name is admin and the password is pass.
For more information on using the web page to configure the
printer, see Configuring the Printer From the Home Page on
page 44.
If your network does not assign IP numbers automatically, or the
Ready-to-Work indicator is flashing to indicate a network error, you
can use PrintSet (available on the PrinterCompanion CD or as a
download from www.intermec.com) to correct the network settings.
Manually Configuring IP Settings

You can configure the IP settings of your printer by sending
Fingerprint or IPL commands through a serial connection. After you
configure the IP settings, you can disconnect the printer from your PC
and communicate with the printer using 802.11 communications.
27
To configure the IP settings serially using Fingerprint

1 Connect the printer to your PC using a serial cable. For help, see
Connecting the Printer to a PC Through the Serial Port on
page 24.
2 Send the following commands to permanently assign the IP
address, subnet mask, default router, and name server:
setup
setup
setup
setup
setup
"network,IP selection,manual"
"network,IP address,xxx.xxx.xxx.xxx"
"network,netmask,xxx.xxx.xxx.xxx"
"network,default router,xxx.xxx.xxx.xxx"
"network,nameserver,xxx.xxx.xxx.xxx"
where xxx is a number from 0 to 255.

3 Disconnect the printer from the PC.
Enter.
The home page of the printer appears.
To configure the IP settings serially using IPL
page 24.
2 Send the following commands to permanently assign the IP
address, subnet mask, default router, and name server:
<SI>nn[,m1[,m2]]
where:
n is the IP address of the printer in the format n.n.n.n, where n is a
number from 0 to 255.
,m1 is the subnet mask address in the format n.n.n.n, where n is a
number from 0 to 255.
,m2 is the router address in the format n.n.n.n, where n is a number
from 0 to 255.
Note: You must specify at least two of the three parameters for the
command to take effect.
28
3 Disconnect the printer from the PC.

Enter.
The home page of the printer appears.
Setting Up 802.11 Radio Communications

The printer can have an internal 802.11 b/g radio to transfer and
receive data using wireless communications. This users guide
assumes that you have already set up your wireless communications
network including your access points. The following procedures
include information on setting up wireless security for both IPL and
Fingerprint.
The printer supports these authentication modes: none, WEP, WPA
Personal and Enterprise mode (802.1x authentication), WPA2
Personal and Enterprise mode (802.1x authentication).
Note: WPA and WPA2 Enterprise mode and dynamic WEP currently
support PEAP, TTLS, LEAP, and EAP-Fast.
To set up the printer to work in your wireless network, you need these
items:
Serial cable (P/N 1-974024-018)
Host PC running Windows or Linux
PrintSet. You can download PrintSet from the Downloads page

for your printer on www.intermec.com or you can download it
from the PrinterCompanion CD that shipped with your printer.
(optional) Serial port software such as HyperTerminal
To set up the printer for wireless communications using PrintSet

1 Download and install PrintSet on your PC.
2 Connect one end of the serial cable to the back of the printer and
29
3 If necessary, change the PC serial port configuration to match

your printer:
Parameter
Default Setting
Baud rate
9600
Data bits
Parity
None
Stop bits
4 Start PrintSet on your PC.

5 In the General Tasks box, click Add Printer and step through the
screens of the Add Printer Wizard until you have successfully
added your printer.
6 In the Printer Tasks box, click Wireless Setup Wizard and step
through the screens to set up wireless network and security
parameters.
To set up the printer for wireless communications using
HyperTerminal
1 Connect one end of the serial cable to the back of the printer and
2 On your PC, open HyperTerminal and set these serial port
parameters:
Parameter
Default Setting
Baud rate
9600
Data bits
Parity
None
Stop bits
3 From the host PC, check the wireless settings. For help, see
Manually Configuring IP Settings on page 27.
If you are using IPL, send these commands to the printer:
<STX><SI>wt,SSID<ETX>
<STX><SI>wt,WEP<ETX>
30

<STX><SI>wt,WEP1<ETX>
<STX><SI>wt,PAC<ETX>
<STX><SI>wt,ACQUIRE_PAC<ETX>
<STX><SI>wt,AUTH<ETX>
<STX><SI>wt,WPA<ETX>
<STX><SI>wt,WPA2<ETX>
<STX><SI>wt,WPA_PSK<ETX>
<STX><SI>wt,ROAM<ETX>
<STX><SI>wt,CHANNEL<ETX>
<STX><SI>wt,AP_MAC<ETX>
<STX><SI>wt,SIGNAL<ETX>
<STX><SI>wt,SPEED<ETX>
<STX><SI>wt,ACTIVE<ETX>
If you are using Fingerprint, send this command to the printer:

setup write "wlan","uart1:"
setup write "8021x","uart1:"
4 Set up the printer to use the correct SSID and authentication

modes. For help, see the next section, Configuring 802.11
Wireless Security Using IPL or Configuring 802.11 Wireless
Security Using Fingerprint on page 34.
5 If you are going to use certificates for validation, transfer the
certificate to the printer. The printer can accept .pfx, .pem, and
.der certificates.
6 Verify that the printer is connected to the access point and make
sure it has an IP address allocated to it.
Use the following sections to set most of your wireless
communication settings. For help with additional commands and
information, see either the Intermec Fingerprint Command Reference
Manual or the IPL Command Reference Manual. You can download
both documents from the Intermec web site at www.intermec.com.
Configuring 802.11 Wireless Security Using IPL

Use the following procedures to configure 802.11 wireless security
parameters on your printer using IPL.
31
To configure the printer to use WEP authentication

1 Send the following commands to login as an admin and set the
SSID:
<STX><ESC>.x,su -p pass admin<ETX>
<STX><SI>ws,SSID,xxxxx<ETX>
where xxxxx can be from 0 to 32 ASCII characters, not including

the double quote.
Note: The default password for logging in as an admin is pass. If
you have changed the password, you will need to use your password
instead of pass.
2 Send the following commands to configure the WEP keys. The
following example sets WEP key 1 to 1234 and enables WEP key 1.
<STX><SI>ws,WEP1, 0x0001020304<ETX>
<STX><SI>ws,.WEP_KEY,1<ETX>
3 Send the following command to activate the settings.

<STX><SI>ws,ACTIVE,1<ETX>
To configure the printer to use WPA-PSK or WPA2-PSK mode

SSID:
where xxxxx can be from 0 to 32 alphanumeric characters

2 Send one of the following commands to turn on WPA or WPA2
authentication. Send the WPA-PSK or WPA2-PSK command to set
a pre-shared key:
<STX><SI>ws,WPA,ON<ETX>
<STX><SI>ws,WPA2,ON<ETX>
<STX><SI>ws,WPA_PSK, xxxxxxxxxx<ETX>
where xxxxxxxxxx is a value between 8 and 64 characters.

3 Send the following command to activate the settings:
32
To configure the printer to use WPA or WPA2 Enterprise mode

SSID:
where xxxxx can be from 0 to 32 alphanumeric characters.

you have changed the password, you will need to use your
password instead of pass.
2 Send one of the following commands to enable WPA-802.1x or
WPA2-802.1x authentication. You should also send the WPA_PSK
command that does not contain a value:
<STX><SI>ws,WPA,ON<ETX>
<STX><SI>ws,WPA2,ON<ETX>
<STX><SI>ws,WPA_PSK, <ETX>
3 Send these commands to configure the EAP_TYPE:

<STX><SI>ws,EAP_TYPE,xxxx<ETX>
where xxxx can be OFF, LEAP, PEAP, TTLS, or EAP-FAST.

<STX><SI>ws,.EAP_USER,xxxx<ETX>
<STX><SI>ws,.EAP_PASS,xxxx<ETX>
where xxxx is the unique username and the unique password for
this protocol.
4 If you are using EAP-FAST, you can use PAC and ACQUIRE_PAC
commands. The PAC setting specifies the PAC file to use for EAPFAST authentication. The ACQUIRE_PAC setting checks to see if
automatic PAC file provisioning is enabled. You can set
ACQUIRE_PAC to on or off.
Send the following command to set PAC to use /tmp/my.pac

with a pass phrase of verysecret:
<STX><SI>ws,PAC,/tmp/my.pac @verysecret<ETX>
Send the following command to set ACQUIRE_PAC to on:

<STX><SI>ws,ACQUIRE_PAC,ON<ETX>
33
5 If you are using TTLS, you may need to send this command to set
the TTLS outer name:
<STX><SI>ws,TTLS_USER, xxxx <ETX>
where xxxx is the outer name.

6 If you are using certificates for validation, here are some
commands you may need to use.
Send the following commands to set a certificate and enable

validation:
<STX><SI>ws,CA_CERT,c:/testCA.pfx@export<ETX>
<STX><SI>ws,VALIDATE,ON<ETX>
where c:/testCA.pfx is the location and name of the certificate

and export is the passphrase.
Send the following commands to set a common name for

server 1 and server 2:
<STX><SI>ws,.SERVER_CN1,xxxxxxxxxx <ETX>
<STX><SI>ws,.SERVER_CN2,xxxxxxxxxx <ETX>
where xxxxxxxxxx can be a value from 0 to 64 characters.
Send the following command to make sure your values match

those used by the access point:
<STX><SI>wt,[variable name]<ETX>
All variables are returned with the exception of EAP_PASS

which always returns **** if configured and CA_CERT
which transmits the name of the last certificate authority
successfully installed. An additional read-only variable for the
supplicant state, called STATE, is also returned.
You may need to send the following command several times for
the wireless station to connect:
Configuring 802.11 Wireless Security Using Fingerprint

Use the following procedures to configure 802.11 wireless security
parameters on your printer using IPL.
34
To configure the printer to use WEP authentication

SSID:
run"su -p pass admin"
setup "wlan","SSID","xxxxx"
where xxxxx can be from 0 to 32 ASCII characters, not including

the double quote.
you have changed the password, you will need to use your
password instead of pass.
2 Send the following commands to configure the WEP keys. The
following example sets WEP key 1 to 1234 and enables WEP key 1.
setup
setup
setup
setup
"wlan","WEP1","0x0001020304"
"wlan",".WEP_KEY","1"
"wlan","ACTIVE","1"
write "wlan","uart1:"
To configure the printer to use WPA-PSK or WPA2-PSK mode

SSID:
run"su-p pass admin"

2 Send one of the following WPA/WPA2 ON commands to turn on
WPA or WPA2 authentication. Send the WPA-PSK or WPA2-PSK
command to set a pre-shared key:
setup
setup
setup
setup
setup
"wlan","WPA","ON"
"wlan","WPA2","ON"
"wlan","WPA_PSK","xxxxxxxxxx"
"wlan","ACTIVE","1"
where xxxxxxxxxx is a value between 8 and 64 characters.
35
To configure the Printer to use WPA or WPA2 Enterprise mode

SSID:
run"su-p pass admin"

2 Send one of the following WPA/WPA2 ON commands to set up
WPA-802.1x or WPA2-802.1x authentication. You should also
send the WPA_PSK command that does not contain a value:
setup
setup
setup
setup
"wlan","WPA","ON"
"wlan","WPA2","ON"
"wlan","WPA_PSK",""
To view the 802.1x values, send this command:

3 Send these commands to configure the EAP_TYPE:

setup "8021x","EAP_TYPE","xxxx"
where xxxx can be OFF, LEAP, PEAP, TTLS, or EAP-FAST.

setup "8021x",".EAP_USER","xxxx"
setup "8021x","EAP_PASS","xxxx"
where xxxx is the unique username and the unique password for
this protocol.
4 If you are using TTLS, you may need to send this command to set
the TTLS outer name:
setup "8021x","TTLS_USER","xxxx"
where xxxx is the outer name.

5 If you are using EAP-FAST, you can use PAC and ACQUIRE_PAC
commands. The PAC setting specifies the PAC file to use for EAPFAST authentication. The ACQUIRE_PAC setting checks to see if
automatic PAC file provisioning is enabled. You can set
ACQUIRE_PAC to on or off.
Send the following command to set PAC to use /tmp/my.pac

with a pass phrase of verysecret:
setup "8021x","PAC","/tmp/my.pac @verysecret"
36
Send the following command to set ACQUIRE_PAC to on:

setup "8021x","ACQUIRE_PAC","ON"
6 If you are using certificates for validation, here are some

commands you may need to use.
Send the following commands to set a certificate and enable

validation:
setup "8021x","CA_CERT","c:/test.pfx@export"
setup "8021x","VALIDATE","ON"
where c:/test.pfx is the location and name of the certificate and

export is the passphrase.
Send the following commands to set a common name for

server 1 and server 2:
setup "8021x",".SERVER_CN1","xxxxxxxxxx"
setup "8021x",".SERVER_CN2","xxxxxxxxxx"
where xxxxxxxxxx can be a value from 0 to 64 characters.
Send the following command to make sure your values match

those used by the access point:
You may need to send the following command several times for
the wireless station to connect:
setup "wlan","ACTIVE","1"<ETX>
Connecting Peripherals to the USB Host Port

You can connect these peripheral devices to the USB host interface
port on the printer:
USB mass storage device
Keyboard
Bar code scanner
USB hub
37
Using a USB Mass Storage Device

You can use a USB mass storage device to store additional fonts and
images for the printer. You can also use the device to upgrade your
firmware. For more information on using the USB mass storage
device to upgrade the printer, seeUpgrading the Firmware on
page 61.
Connecting a Keyboard to the USB Host Port

You can use an external USB keyboard to:
input data in Fingerprint applications. Some applications may

require more complex input from users than the simple push of a
button.
manage setup in Fingerprint, Direct Protocol, and IPL. In the

installed keyboard layouts, the arrow keys on the keyboard are
mapped to the up, down, right, and left functions in the Setup
menu. The five function keys F1 to F5 correspond to the five soft
keys on the front panel, starting from the left. The Enter key will
have the same apply and select function.
The printer comes with four keyboard layouts installed (US, Swedish,
French, and German).
To change keyboard layout
1 Plug your USB-keyboard into the USB host connector in the back
of the printer.
2 Turn the printer on.
3 Press Setup (
).
4 Navigate to COM > USB KEYBOARD.

5 Choose a keyboard layout.
6 Exit Setup by pressing (
).
Fingerprint users can create their own custom keyboard layouts. For
help, see the Fingerprint Command Reference Manual.
38
Connecting a Bar Code Scanner to the USB Host Port

You can connect a bar code scanner of HID (Human Interface Device)
type to the printer. The scanner will send data to the usbhost: device
in the same way as a USB keyboard. You can then use this data in a
Fingerprint application.
The keyboard layout you choose in setup (see previous procedure)
applies for connected scanners too.
Note: You can only use a bar code scanner with printers that are
running Fingerprint firmware.
Connecting a USB Hub to the USB Host Port

You can connect a USB hub to the printer so that you can connect
several USB devices to the printer at the same time.
Note: You can only connect one USB mass storage device and one
HID (keyboard or scanner) peripheral to the USB hub at a time.
39
40
3
Configuring the Printer
Use this chapter to understand how to configure the printer,

upgrade firmware, and download fonts and graphics. This
chapter contains these sections:
Upgrading the Firmware
Downloading Fonts and Graphics
41
Chapter 3 Configuring the Printer

You can change the configuration settings of your printer:
directly from the screen.
from the printer home page.
using PrintSet.
using commands sent from your PC.
using SmartSystems Foundation.
Configuring the PD42 Printer from the Screen

To configure the PD42 printer from the screen, you need to enter
Setup mode.
To enter Setup mode
Press the
button.
While in Setup mode, use the soft keys to navigate. For help using the
soft keys, see Understanding the PD42 Screen and Soft Keys on
page 8.
Use the following illustrations to understand the Setup menu. The
main nodes of the setup tree are organized in a loop. You can view
detailed illustrations of each menu in Appendix C Fingerprint, IPL,
and ESim Setup Menus on page 119. Each main node branches
out to a number of sub-nodes. At startup, the firmware determines if
optional equipment such as a cutter or an interface board is installed
in the printer, and these are added to the Setup tree.
42

Starting point
SETUP:
NET-COM, NET1
SETUP:
SER-COM, UART1
SETUP:
COM
SETUP:
PRINT DEFS
SETUP:
NETWORK
SETUP:
MEDIA
SETUP:
EMULATION
SETUP:
FEEDADJ
The Main Nodes of the Setup Menu in Fingerprint

Starting point
SETUP:
COM
SETUP:
SER-COM
SETUP:
CONFIGURATION
SETUP:
NETWORK
SETUP:
MEDIA
SETUP:
TEST/SERVICE
The Main Nodes of the Setup Menu in IPL
43

Starting point
SETUP:
NET-COM, NET1
SETUP:
SERIAL-COM
SETUP:
COM
SETUP:
DATE TIME
SETUP:
NETWORK
SETUP:
CHARSET
SETUP:
PRINT DEFS
SETUP:
FEEDADJ
SETUP:
MEDIA
The Main Nodes of the Setup Menu in ESim
Configuring the Printer From the Home Page

If you are using an Ethernet or 802.11 wireless connection, you can
change configuration settings from the home page of the printer.
Note: You should have already connected your printer to your
network and obtained an IP address. If not, see Connecting the
Printer to Your Network on page 26.
To access the home page of the printer
1 Start your web browser.
2 In the address field, type the IP address of your printer and press
Enter. The home page of your printer appears.
The home page displays the assigned name, firmware version,
Active Command Set, MAC address, and IP address of your
printer. The home page also displays the contents of the image
buffer, as well as the status of the Ready-to-Work indicator.
3 Click Configuration.
44
4 Click the link for the settings you want to configure.

5 You will be prompted to enter a login name and a password. By
default, the login name is admin and the password is pass.
Use the next sections to understand and configure the settings in each
configuration page.
Configuring Communications Settings

Use the communications page to configure serial communications,
the communications interface, and the keyboard layout.
To configure communications settings
1 Click Printer > Communication.
2 Choose the settings you want to change.
3 Click Submit Setup.
Configuring Media Settings

Use the media page to view and change media settings such as
XSTART position, media type, and contrast.
To configure media settings
1 Click Printer > Media.
45
2 Enter the correct information for the media you are using.
Configuring Print Engine Settings (Fingerprint only)

Use the print engine page to adjust the media feed direction (start and
stop adjust positions) and print speed. The value of the head
resistance is read-only and is measured by the firmware when the
printer starts up.
To configure print engine settings
1 Click Printer > Print Engine.
2 Enter the correct information for the print engine.
Configuring Web Shell Settings

Use the Web Shell page to view and change test and default settings.
You can also use the Web Shell page to print test labels and change the
command language.
To configure Web Shell settings
1 Click Printer > Web Shell.
2 Select the action you want to take or the setting you want to
change.
46
For the actions in the top of the screen, the printer performs
the action and may prompt you to reboot the printer.
For the settings in the bottom of the screen, select your desired
settings and click Submit Setup. You will receive a message
that reads Application change will take effect at reboot. You
can choose to select Reboot or wait until you are done making
other configuration changes.
Use the following table to understand the Web Shell settings.

Understanding the Web Shell Settings
Setting
Description
Testfeed [value]
Calibrates the label stop sensor performs a

testfeed. Selecting this setting is equivalent to
issuing the TESTFEED command on the
printer.
Ribbon Sensor
Detects is the printer has run out of ribbon

during printing.
Default Setup
Returns the printer to factory default settings.

Passwords, alerts, and the selected application
are not changed.
Reboot
Reboots the printer.
Print Test Label
Prints the predefined test label you choose.
Command Language
Sets the command language to Fingerprint,

Direct Protocol, IPL, ESim, ZSim, or DSim. You
need to reboot the printer for the change to take
effect.
Fingerprint Application
Defines the application to run as the default on

startup. You need to reboot the printer for the
change to take effect.
Standard I/O
Defines the port the printer listens to. You need

to reboot the printer for the change to take
effect.
Configuring Alerts
Use the Alerts page to view and change the printer alert settings.
To configure alerts
1 Click Printer > Alerts.
2 Change the alert settings:
Choose Enabled or Disabled from the Setting list.
Specify a Delay repeat in the text field.
Select seconds or occurrences in the Delay Unit list.
Enter a message in the Message text field.
3 Select the Notification method.

47
4 Click Submit Settings.

Use the following table to understand the Alert Settings.
Understanding the Alert Settings
Setting
Description
Label Not Taken

(Fingerprint only)
Sent when the printed label is not taken from the

printer. This setting applies to label and ticket media
and requires an optional label taken sensor.
Cutter Error
There was an error related to the label cutter.
Head Lifted
A printer job was sent to the printer while the

printhead was lifted.
Out of Ribbon
You have thermal transfer ribbon selected and the

printer is out of ribbon.
Pause Mode
The printer is in Pause mode.
Setup Mode
The printer is in Setup mode.
Error Condition
(Fingerprint only)
An error has occurred in the Fingerprint application.

The error does not have to be critical to the print job
for the printer to send this alert.
Application Break
(Fingerprint only)
A running Fingerprint application has been

interrupted manually or because of an error.
Print Job Complete

(Fingerprint only)
The print job has been successfully completed.
Odometer Count 1
The amount of media printed has reached a preset

amount, measured in meters or in number of labels.
The Delay repeat setting represents how often the
alert message will be sent when the preset value is
reached.
Notification Method The method used to send an alert message. You can
choose from mail, SNMP-trap, or both.
48
Configuring General Network Settings

Use the General network page to view the printer name, change
passwords, and set restrictions.
To configure general network settings
1 Click Network Admin > General.
2 View or update your settings.
Note: To enter a new password, you need to check the Set
password check box.
3 Click Submit General settings.
Use the following table to understand the general network settings.
Understanding the General Network Settings
Setting
Description
Printer Name
The network identification name (WINS name)

of the printer. The default name is INTERMEC
followed by the last six positions of the MAC
address.
System Location
(Optional) The printer location.
System Contact
(Optional) The printer administrator.
Set Password
You must check this box if you want to change

the admin password.
Old Admin Password
You need to enter the old password before you

can change the password.
New Admin Password
The new password you want to use.
49
Understanding the General Network Settings (continued)

Setting
Description
Restrictions
Sets restrictions on who is allowed to upgrade

the printer firmware or view and change
network settings. You cannot remove admin
from the list of authorized users.
Users allowed to update: Defines who may
perform a firmware upgrade using FTP,
PrintSet, or IFAB. This setting does not affect
upgrading from a Compact Flash card.
Users allowed to read/write protected LAN1
settings: (Fingerprint only) Defines who may
read/write settings in the LAN1 section.
Users allowed to change network settings:
(Fingerprint only) Defines who may change the
network node in the setup. This setting is not
supported if you are setting up the printer from
its internal keyboard.
Users allowed to change wireless settings:
Defines who may change WLAN or 802.1x
settings.
Configuring Mail Settings

Use the mail settings page to view and change email (SMTP) server
settings.
To configure mail settings
1 Click Network Admin > Mail.
2 Select the mail server settings and enter mail addresses.
3 Click one of these buttons:
Submit Mail Settings to send the changes to the printer.
Submit & Send test mail to send the changes to the printer
and test your new settings.
Use the following table to understand the mail settings.
50
Understanding the Mail Settings

Setting
Description
Mail (SMTP) Server
Choose a configuration method for your mail

server settings:
SMTP settings from DHCP: Choose this
setting is you want the printer to receive settings
automatically from your DHCP server. This
setting requires that you choose DHCP and IP
Selection in the TCP/IP section.
Manual settings: Choose this option to
manually configure the Mail Server address and
port. The default port is 25.
Mail addresses
Defines the email addresses to use when the

printer sends alert messages:
From address: The address that displays as the
sender of alert messages. Email will be returned
to this address if the recipient is unreachable.
To prevent email bounces when the recipient is
unreachable, leave this field empty.
To address: The recipient of alert messages. To
enter several addresses, separate them with a
comma (,) or a semicolon (;).
Configuring SNMP Settings

Use the SNMP page to view and change SNMP settings.
To configure SNMP settings
1 Click Network Admin > SNMP.
2 Change the SNMP settings.
3 Click Add to add trap settings. You can define up to four
authentication failure traps.
After you add a trap, it appears in the Trap Address Settings list.
You can edit or delete each trap in the list by clicking Edit or
Delete.
4 Click Submit SNMP settings.
51
Use the following table to understand SNMP settings.

Understanding the SNMP Settings
Setting
Description
Read Community
Community with rights to read the SNMP MIBs.
Read/Write
Community
Community with rights to read and write SNMP

MIBs.
Username
Username when using SNMPv3. The default value

is initial.
Authentication Key
The authentication key for SNMPv3. The default

value is auth_key.
Encryption Key
The privacy key for SNMPv3. The default value is

priv_key.
System Name
Administrative name for the SNMP node.
Authentication Failure Defines if a trap is sent when an unauthorized

Trap
SNMP request tries to access the printer. Choose
Enable to send the trap.
Trap Address Settings Click Add to specify these trap address settings:
Trap Address: IP address of the receiver of
SNMP traps. You can specify up to four trap
addresses.
Trap Port: The port where SNMP traps are sent.
The default port if 162.
Trap Community: Defines the community to
which SNMP traps will be sent.
Friendly Name: A user-defined text string that
identifies the trap.
Trap Enable Status: Defines whether the
specified trap is enabled.
Configuring TCP/IP Settings

Use the TCP/IP settings page to view and change TCP/IP network
settings.
To configure TCP/IP settings
1 Click Network Admin > TCP/IP.
3 Click Submit TPC/IP settings.
52
Use the following table to understand the TCP/IP settings.

Understanding the TCP/IP Settings
Setting
Description
IPV4 Settings
Configuration method: The method by which

an IP address is assigned to the printer. You can
choose between DHCP, BOOTP, DHCP+BOOTP,
or MANUAL.
Address: The current IP address of the printer.
Netmask: Manually assigned netmask for the
printer.
Default Router: The IP address of the default
router.
IPV6 Settings
Configuration method: The method by which

an IP address is assigned to the printer. You can
choose between:
AUTO: The IP address is obtained using
stateless auto-configuration. This is the
default configuration method.
AUTO+DHCP: The IP address is obtained
using stateless auto-configuration, but DNS
options are obtained using DHCP.
DHCP: The IP address and DNS options are
obtained using DHCP.
MANUAL: The IP address is set to a static
address that you enter in the Static Address
field.
Current addresses: A list of all the currently
configured IP addresses for the Ethernet
interface. The address starting with FE80:: is the
link-local address and is available regardless of
the configuration method you choose.
Static address: This address applies if you
selected manual as the configuration method.
The IP address is specified as an address and a
prefix separated by a slash. You can use :: to
represent a large number of consecutive zeros.
You should typically set the prefix to 64.
Example:
2001:DB8:0:F101::2/64
53
Understanding the TCP/IP Settings (continued)

Setting
Description
Name Resolution
DNS Server: The IP address of the name server.

DNSv6 Server: The IP address of the name
server for IPv6.
WINS Server (Primary and Secondary): The IP
addresses of the primary and secondary WINS
servers. If you chose DHCP or BOOTP for the
configuration method, you may see the currently
assigned WINS IP addresses depending on the
configuration of your DHCP server.
Printer Service
NET1 TCP Port Number: The port number for

raw TCP. The default is 9100.
NET1 Queuing: Determines whether queuing
for the TCP port is turned on, off, or enabled for
multiple network connections (Multi).
Configuring the Network Type

Use the Network Type page to choose whether you are using an
Ethernet or wireless 802.11 network.
To configure the network type
1 Click Network Admin > Network Type.
2 Select either Ethernet or Wireless 802.11.
3 Click Submit new settings.
4 Reboot the printer for the changes to take effect.
Note: Once you change the network type to Wireless 802.11, you
cannot communicate with the printer using Ethernet. You need to
change the command through the Setup menu or send a command
through a serial connection.
Configuring Avalanche Settings

Use the Avalanche page to view and change Wavelink Avalanche
settings.
To configure Avalanche settings
1 Click Network Admin > Avalanche.
54
3 Click Submit Avalanche settings.

Use the following table to understand the Avalanche settings.
Understanding the Avalanche Settings
Setting
Description
Enabler Mode
Click one of the option buttons:

Disabled: Disables Avalanche.
Manual settings: Enables Avalanche. You
need to enter the Agent address and Port in
the text fields.
Find agent by broadcast: Enables Avalanche
and the network connection broadcasts to
find the agent.
Agent authorization
Enter your user name and password in the entry

fields.
Configuring Wireless LAN Settings

Use the Wireless LAN page to view and change 802.11 settings.
Note: You will only see the Wireless LAN settings if your printer has
the wireless interface option installed and the printer is using
Fingerprint 8.77 or later.
To configure wireless LAN settings
1 Click Network Admin > Wireless LAN.
3 Click Submit 802.11 settings.
Use the following table to understand the Wireless LAN settings.
Understanding the Wireless LAN Settings
Setting
Description
SSID
The network name of the printer.
Mode
Set the operating mode of the device to Ad-Hoc or

Infrastructure.
WEP
Set Wired Equivalent Privacy (WEP) to on or off.
WEP Keys
You can enter values for up to 4 WEP keys.
55
Understanding the Wireless LAN Settings (continued)

Setting
Description
Active WEP key
Chooses the active WEP key.
Authentication
Sets the type of authentication for you use for WEP

keys. You can choose between Auto, Open System,
and Shared.
WPA
Sets the Wi-Fi Protected Access (WPA) to either on

or off.
WPA Pre-shared key
Sets the WPA Pre-shared key.
WPA2
Sets the Wi-Fi-Protected Access version 2 to either

on or off.
Roaming setting
Sets the roaming reluctancy to 1, 2 or 3. Setting the

roaming reluctancy to 0 turns off the roaming
feature.
Current channel
Shows the current channel the printer is using.
AP MAC Address
(Read only) MAC address of the access point to

which the printer is connected.
Signal strength
(Read only) Radio signal strength of the access

point.
Speed
(Read only) Speed of the current connection.
Region
(Read only) Shows the country short names

provided by the 802.11d standard for the currently
selected region or country.
Configuring 802.1x Settings

You only see the 802.1x settings page if you have the optional wireless
interface installed in your printer. Use the 802.1x page to view and
change 802.1x security settings.
To configure 802.1x settings
1 Click Network Admin > 802.1x.
3 Click Submit 802.1x settings.
56
Use the following table to understand the 802.1x settings.

Understanding the 802.1x Settings
Setting
Description
EAP Type
Choose the Extensible Authentication Protocol

(EAP) type:
TTLS (default)
LEAP
PEAP
EAP-FAST
Off (disables 802.1x security)
Inner Authentication
Choose the inner authentication method:

PAP (TTLS only)
MSCHAPv2
EAP/MSCHAPv2
EAP/MD5
EAP/GTC
Outer Name
(TTLS only)
Specify the EAP identity passed in the clear.

The default is anonymous.
PAC- Key A-ID Info
The Protected Access Credential (PAC) setting

is used to specify the PAC file used by EAPFAST authentication. This setting is
automatically filled up by the printer is
ACQUIRE_PAC is enabled and current
installed PAC file fails authenticating the
printer to the network. To manually import a
PAC file using a pass phrase, the pass phrase
should be given after the path of the PAC file.
Automatic Provision (PAC) Set Automatic PAC file Provisioning to on or

off.
Root Certificate
The common name of the installed root CA

certificate. You can also specify a different
certificate (provided that it has already been
installed on the printer) by entering the path to
the new certificate in this field. If a pass phrase
is required, add it to the end of the path in the
form of @passphrase.
57
Understanding the 802.1x Settings (continued)

Setting
Description
Server Common Name #1

Server Common Name #2
(TTLS and PEAP only)
Specify common names. If you specify one

common name, the server certificate common
name must match this name for
authentication. If you specify two common
names, the server certificate common name
must match at least one of them. The default is
(any common name).
Server Certificate
Validation (TTLS and
PEAP only)
Enables certificate validation. Specifies

whether or not to check if the installed CA
certificate is the root of the server certificate.
Configuring SmartSystems Settings

Use the SmartSystems page to view or change the SmartSystems
server IP address and the master port number.
To configure the SmartSystems settings
1 Click Network Admin > SmartSystems.
2 View or change the settings.
3 Click Submit SmartSystems settings.
Configuring the Printer Using PrintSet

PrintSet is a printer configuration tool that allows you to easily
change your setup parameters. You can also use the setup wizards in
PrinSet to guide you through common configuration tasks.
To configure the printer with PrintSet
1 Make sure that you have a PC running Microsoft Windows 98 or
later.
2 Download PrintSet from the Downloads page of the Intermec web
site at www.intermec.com.
3 Connect your printer to your PC using a serial cable. For help, see
page 24.
58
Configuring the Printer Using Commands Sent From Your PC

You can change configuration parameters by sending commands
directly to the printer using your terminal program (HyperTerminal)
and a serial or network connection.
If your printer uses the Fingerprint language, you use the SETUP
command, followed by the node, subnode, and parameters setting.
Here is a Fingerprint example that sets your media setting to labels
with gaps:
SETUP "MEDIA,MEDIA TYPE,LABEL (w GAPS)"
If your printer uses the IPL language, you would send this command:
<STX><SI>T1<ETX>
Fingerprint automatically sends feedback to HyperTerminal as you

type. If you want to see what you are typing with IPL, you need to
complete the following procedure.
To see IPL commands as you type
1 From the HyperTerminal menu, select File > Properties > the
Settings tab.
2 Click the ASCII Setup button.
3 Select Echo typed characters locally.
4 Click OK twice.
For more information on how to change configuration settings, see
either the Intermec Fingerprint Command Reference Manual or the
IPL Command Reference Manual.
Configuring the Printer Using SmartSystems Foundation

You can use SmartSystems Foundation to change configuration
settings on your printer. The printer ships with the SmartSystems
client loaded on it. The console is part of SmartSystems Foundation
and is available from the Intermec web site. To download
SmartSystems Foundation, go to www.intermec.com/products/
smrtsysfoundation/index.aspx.
59
Choosing an Ethernet or Wireless Network

If you have an 802.11 wireless radio option installed in your printer,
you need to choose between an Ethernet network or a wireless 802.11
network.
Note: Once you change the network type to Wireless 802.11, you
cannot communicate with the printer using Ethernet. You need to
change the command through the Setup menu or send a command
through a serial connection.
You can choose the network type of your printer:
directly from the screen.
from the printer home page. For help, see Configuring the
Network Type on page 54.
using commands sent from your PC.
using SmartSystems Foundation. For help, see the previous

section Configuring the Printer Using SmartSystems
Foundation.
Using the PD42 Screen to Choose the Network Type

To configure the PD42 printer from the screen, you need to enter
Setup mode.
To choose the network type from the PD42 screen
1 Press the
button to enter Setup mode.
2 Navigate to Network > Network Type and then press

3 Select either Ethernet or Wireless 802.11 and then press
4 Press
.
.
to exit Setup mode.
5 Reboot the printer for the change to take effect.
Using Printer Commands to Choose the Network Type

You can send Fingerprint or IPL commands using a serial connection
to the printer.
60
To choose the network type using printer commands

page 24.
2 Start your serial port software such as Hyperterminal.
If you are using Fingerprint, send this command to the printer:

setup "NETWORK","NETWORK TYPE","n"
where n can be either Ethernet or Wirless 802.11.
If you are using IPL, send this command to the printer:

<STX><SI>n,,,p<ETX>
where p can be either 0 (select Ethernet interface) or 1 (Select

Wireless 802.11 interface).
3 Reboot the printer for the change to take effect.
Upgrading the Firmware

The latest firmware and software is available for download from the
Downloads page on the Intermec web site at www.intermec.com.
You can upgrade the firmware on your printer using:
PrintSet. You can download PrintSet from the downloads page for
the printer on the Intermec web site at www.intermec.com.
a CompactFlash (CF) card or USB mass storage device(max 2 GB).
an Ethernet or 802.11 network connection.
a serial or USB connection.
To download firmware updates

1 Go to the Intermec web site at www.intermec.com.
2 Click Support > Downloads.
3 Use the Product Category, Product Family, and Product fields,
to select the PD41 or PD42.
4 Click Submit. The latest available software appears on the page.
5 Download the latest firmware version to your PC.
6 Extract the .zip file to a folder on your PC.
61
To upgrade using PrintSet

1 Download the latest version of PrintSet from the Intermec web
site at www.intermec.com.
2 Select File > Add Printer. The Add Printer Wizard starts.
3 Under My Printers, select your printer.
4 Go to Printer > Firmware Wizard.
5 Follow the steps to update your firmware.
To upgrade using a CF card or USB storage device
1 Copy the firmware upgrade file to a CF card or USB device.
2 Insert the CF card or USB device in the appropriate slot on the
back of your printer.
To upgrade using an Ethernet or 802.11 network connection
1 Start your web browser application.
2 In the address field, enter the IP address of your printer.
3 Press Enter. The home page of your printer appears.
4 From the menu at the top of the page, click Maintenance. The
firmware upgrade screen appears.
To upgrade using a serial or USB connection
Use Fingerprint or IPL commands to send the upgrade file to your

printer.
For help, see the Intermec Fingerprint Command Reference Manual or

the IPL Command Reference Manual.
62
1 Click Browse and browse to the location of the firmware upgrade

file.
2 Double-click the file, and then click Upgrade.
Downloading Fonts and Graphics

The PD41 and PD42 support 10 scalable Unicode TrueType fonts as
standard. The Unicode standard allows the use of special characters
for various languages including non-Latin fonts, such as Arabic,
Cyrillic, Chinese (including enhanced Simplified Chinese GB18030),
Japanese, Korean, and Hebrew.
Note: Fingerprint and IPL firmware support the download of any
TrueType font. ESim only supports bitmap fonts.
You can download additional fonts to the Flash memory of the
printer using:
PrintSet. You can download PrintSet from the downloads page for
the printer on the Intermec web site at www.intermec.com.
63
64
Fingerprint or IPL commands. For help, see the Intermec

Fingerprint Command Reference Manual or the IPL Command
Reference Manual.
a CompactFlash card or external USB mass storage device (max

2 GB).
4
Troubleshooting and Maintaining
the Printer
Use this chapter to troubleshoot and maintain the printer. This
chapter contains these sections:
Troubleshooting the Printer
Adjusting the Printer
Maintaining the Printer
65
Chapter 4 Troubleshooting and Maintaining the Printer
Troubleshooting the Printer

You may have printer operation, print quality, or printer
communication problems at some time during the life of the printer.
It is easy to fix most of the problems and you will find solutions in
Troubleshooting Printer Problems and Finding Solutions on
page 69. If you cannot find the answer to your problem, you may need
to contact Product Support.
Contacting Product Support

Before you call Intermec Product Support, you may want to visit the
Intermec technical knowledge base (Knowledge Central). To do so, go
to www.intermec.com and click Support > Knowledge Central. If
you still need help after visiting Knowledge Central, you may need to
call Product Support. To talk to an Intermec Product Support
representative in the U.S.A. or Canada, call:
1-800-755-5505
Outside the U.S.A. and Canada, go to www.intermec.com and click
Contact Us to find your local Intermec representative.
Before you call Intermec Product Support, make sure you have the
following information ready:
Printer serial number
Firmware type and version
Wireless or serial port settings
You can find all of the information listed above in the printer menu
system or on a testprint page .
66
Understanding Error Messages on the PD42

Use the following tables to troubleshoot some common error
messages you may see on the PD42 printer display. Some of the error
messages are specific to the type of firmware you have loaded on your
printer.
Possible PD42 Printer Error Icons and Messages
Error Message
Solution
Printhead lifted.
Lower printhead.
Maintenance.
The printer is upgrading its firmware.

Wait for it to complete the task.
IP link error.
Check to see if the network cable has

been unplugged.
Press feed not done.
Press Feed (
Label not taken.
Printing has been stopped because a

label is obstructing the label taken
sensor. Remove the label to resume
printing.
LSS too high, LSS too

low.
Label stop sensor errors can occur

when you perform a testfeed without
any media installed or if you have
incorrect media settings.
) or Testfeed (
Test
Error Icon
).
To fix this error

1 Load the printer with media. For
help, see The printers can enter
various states which indicate the
current mode of operation. on
page 10.
2 Restart the printer in Test mode
and select the appropriate media
type. For help, see Using
Testmode on page 74.
67
Possible PD42 Printer Error Icons and Messages (continued)
68
Error Message
Solution
IP configuration error. The printer is trying to acquire an IP

address from the network. Wait until
the printer receives the IP address.
Out of media.
Load media in printer. For help, see

The printers can enter various
states which indicate the current
mode of operation. on page 10.
Field out of label.
You are attempting to print in an area

that extends beyond the print
window. See the appropriate printer
language command reference manual
for help setting the media parameters.
Ribbon empty.
Try these solutions:

Load thermal transfer ribbon. For
help, see Loading Thermal
Transfer Ribbon on page 17.
On the PD42, change the Paper
Type in Setup mode.
Label not found.
The printer does not find a label gap

or black mark.
Go into Setup mode and verify that
the label length parameter is
correct.
Verify that the Media type settings
are correct.
Printhead hot.
The printhead is overheated and needs

to cool down. Wait for prining to
resume automatically.
Testfeed not done.
Press Testfeed (
Cutter not found.
A cut command has been sent to the

printer, but the printer cannot find
the cutter. Make sure the cutter is
installed properly.
Test
Error Icon
).
Possible PD42 Printer Error Icons and Messages (continued)

Error Icon
Error Message
Solution
Cutter not responding. Make sure the cutter is installed

properly.
Troubleshooting Printer Problems and Finding Solutions

Use the following table to troubleshoot common printer problems.
Printer Problems and Possible Solutions
Problem
Possible Solution
The Power LED does

not light up when the
printer is switched on.
Check that the power cable is correctly connected

to the printer and the electrical outlet.
The Error LED turns

on after printing.
Check to see if the printer is out of media or

ribbon.
Check to see if media is jammed or tangled.

Check to make sure the print mechanism is
locked and closed correctly.
Check the cutter for problems.

Check to make sure your application is working
correctly.
The Ethernet
connection is not
working.
Check the network LED on the back of the

printer. A green LED should be flashing to
indicate network activity and a yellow LED
should be on solid if connected to a 100 Mbps
network.
Make sure the Ethernet cable is connected
correctly to the back of the printer.
Make sure you are using the correct Ethernet
cable.
Make sure you have Ethernet selected as the
Network Type. For help, see Choosing an
Ethernet or Wireless Network on page 60.
69
Printer Problems and Possible Solutions (continued)

Problem
Possible Solution
A label is jammed after Clear the media jam. For help, see Clearing
printing.
Media Jams on page 78.
If the label is stuck on the thermal printhead,
clean the printhead. For help, see Cleaning
the Printhead on page 88.l
Run a new testfeed by pressing (
) on the
PD42 or by holding the print button more than
one second on the PD41.
Make sure the label gap sensor is aligned
properly and that it is clean. For help, see
Adjusting the Label Stop Sensor on
page 83.
Test
When printing, the

printer is skipping
labels.
When using the cutter, Make sure the media thickness does not exceed
the label is not cut
0.25 mm (9.8 mils).
straight.
Make sure the media is loaded correctly and
that it runs as close to the center section of the
printer as possible.
When using the cutter, Make sure the cutter is installed propoerly.
the labels cannot feed Make sure the paper feed rods are sticky.
or abnormal printing Clean the media compartment. For help, see
occurs.
To clean the printhead on page 88.
70
When using the

internal rewinder, the
printer malfunctions.
Make sure the media is loaded correctly.
The printer keeps

printing or feeding
when it should stop.
Check the media settings.

Check the label gap sensor position. For help,
Printing is slow.
Make sure your printing application is working

correctly.
see Adjusting the Label Stop Sensor on

page 83.
Make sure the sensors are clean. For help, see
To clean the printhead on page 88.

Problem
Possible Solution
Printing is faded or
light.
For Fingerprint: Adjust the the Constant,

Factor and Contrast media settings.
For IPL: Adjust the Sensitivity setting.

Make sure the printhead is clean. For help, see
Cleaning the Printhead on page 88.
Check the printhead pressure. For help, see
Adjusting Printhead Pressure on page 80.
Check the printhead dotline posistion. For
help, see Adjusting Printhead Dot Line on
page 81.
The printer is working, Printing on direct thermal media: Make sure
but nothing is being
the media is loaded with the heat-sensitive side
printed.
facing the printhead.
Printing with thermal transfer ribbon: Make
sure the ink-side of the ribbon faces the media.
For help, see Loading Thermal Transfer
Ribbon on page 17.
Make sure you have the correct media type and
paper type selected.
Make sure the printhead is correctly connected
to the print mechanism.
Only partial labels are
printing.
Check the printhead balance. For help, see

Adjusting Printhead Balance on page 79.
Part of the print image Make sure the printhead is clean. For help, see
is not printed along the
Cleaning the Printhead on page 88.
feed direction.
Make sure the ribbon is not wrinkling. For help,
see Preventing Ribbon Wrinkling on
page 76.
The printout is uneven Check the printhead balance. For help, see
across the media path.
Adjusting Printhead Balance on page 79.
Check the printhead pressure. For help, see
Adjusting Printhead Pressure on page 80.
71

Problem
Possible Solution
The printout is not in

the correct position.
Check for errors in the software application.

Make sure the label gap sensor is clean. For
help, see To clean the printhead on

page 88.
Check the position of the label gap sensor. For
help, see Adjusting the Label Stop Sensor
on page 83.
Check the position of the edge guide and media
guide.
Make sure you are using the correct media.
Make sure the platen roller is clean and in good
condition. For help, see To clean the
printhead on page 88.
Troubleshooting Communication Problems

You can use Dump mode to verify that the printer is receiving data
correctly from the host.
Using the Line Analyzer in Fingerprint

In Dump mode, the printer runs a Fingerprint program called Line
analyzer. The Line Analyzer captures incoming characters on the
communication ports and prints them on one or more labels.
The easiest way to enter Dump mode is through Test mode or
Extended Test mode. For help, see Using Testmode and Extended
Testmode to Troubleshoot on page 74.
After the printer enters Dump mode, the printer tells you it has
entered Dump mode by printing it on a label. The printer is ready to
receive data. If you have a PD42, the Dump mode icon appears on the
screen.
While the printer is receiving data, the Ready-to-Work indicator
blinks. After a half of a second, if no more characters have been
received, the printer times out. The program considers the
transmission terminated and prints out a label.
72
Printable characters are printed in black-on-white. Control characters

and space characters (ASCII 000 to 032 dec) are printed in white-onblack.
As long as a continuous string of characters is being received, the
program wraps the lines until the label is full and then starts to print
another label. After each character transmission, the following
information prints:
Page number
Number of characters printed on the label
Total number of characters received so far
When you exit Dump mode, a final label prints to inform you that it
exited Dump mode.
Using Dump Mode

When you enter Dump mode, the printer captures incoming
characters on the communications ports and prints them on one or
more labels.
You can access Dump mode in two different ways with slightly
different results:
You can access Dump mode through Test mode or Extended Test
mode and you will receive printouts that look exactly like those
produced with the Line Analyzer program in Fingerprint. For
more information, see the previous procedure, Using the Line
Analyzer in Fingerprint on page 72.
You can access Dump mode from the Setup menu on the PD42
and characters will print on a continuous line, along with
corresponding hexadecimal numbers.
To enter Dump from the Setup menu on the PD42

1 Press
to enter Setup mode.
2 Navigate to Test/Service> Data Dump.

3 Toggle to Yes and then press
The printer is now in Dump mode.

To exit Dump mode
Turn the printer off and then back on again.
73
Using Testmode and Extended Testmode to Troubleshoot

Use Testmode and Extended Testmode when you want to verify
printer settings, print test labels, restore factory default settings, or
enter Dump mode to troubleshoot. Testmode is a simple linear
sequence which requires little user input. Extended Testmode gives
you more options.
Using Testmode
Testmode is a simple linear sequence which requires little user input.
To use Testmode
2 Load media and ribbon (if necessary). For help see, Loading
Media on page 11 and Loading Thermal Transfer Ribbon
on page 17.
Power switch. After approximately ten seconds, the printer screen
lights up, runs a media setup routine, enters Testmode, and three
of the LEDs start to flash one at a time (green, red, and then blue).
5 Continue to press the Print button until the printer starts cycling
through the selectable media types: gap, mark and continuous.
6 Select your media type by releasing the Print button when your
type of media appears on the screen.
SELECT MEDIA
MARK
SELECT MEDIA
GAP
SELECT MEDIA
CONTINUOUS
The printer prints several test labels containing hardware, setup,

and network information and then enters Dump mode.
74
7 Press the Print button once or press the Cancel soft key (
exit Dump mode.
8 You can also save the dump by pressing the Save (
) to
) soft key.
Using Extended Testmode

Use Extended Testmode to run additional tests such as:
printing test labels.
running a Testfeed in slow mode.
entering Dump mode.
resetting to factory defaults.
To run Extended Testmode

1 Make sure the printer is turned off, loaded with media, and that
the printhead is lifted.
Power switch. After approximately ten seconds, the printer enters
Extended Testmode.
All three LEDs flash rapidly four times to signal that Extended
Testmode is active.
SELECT MEDIA
TEST
4 Release the Print button and lower the printhead. You are now in
Extended Testmode and the following screen appears.
75
Press
to cycle through the different options.
Press
to select a test function.
Press
to exit Extended Testmode.
5 Lower the printhead.

Understanding the Functions in Extended Testmode
Function
Description
Select Media
When you select your media, the printer performs a

slow sensor calibration (slow testfeed). Performing a
slow testfeed can help resolve gap/mark detection
problems.
Test Labels
Setup Info
You can print configuration labels one at a time.

Press
to print the next label. The screen shows
which label is next.
Dump Mode
Enter Dump mode. For more information on Dump

mode, see Using Dump Mode on page 73.
Factory Default Restore factory default settings. Select the option

and then follow the onscreen instructions.
Setup and Exit
Exit Extended Testmode and enter Setup mode.
Exit
Exit Extended Testmode.
Adjusting the Printer

Use this section to perform adjustments to help solve problems
related to print quality.
Preventing Ribbon Wrinkling

If you have problems with thermal transfer ribbon getting wrinkled,
try adjusting the the ribbon tension or the ribbon shield.
To adjust the ribbon tension
1 Push in on the end knob of the ribbon supply hub.
76
2 Rotate the knob:
clockwise to increase the tension.
counterclockwise to decrease the tension.
If your labels look like the following illustration, you may want to try
adjusting the ribbon shield.
Test Label A
Test Label B
1234567890 1234567890
Low Quality Printouts Caused by Ribbon Wrinkling
To adjust the ribbon shield

1 If the label printout matches:
Test Label A, turn screw A clockwise.
Test Label B, turn screw B clockwise.
77
2 Twist the screw a half-turn and perform a new test print.

3 Continue adjusting the ribbon shield screws until you achieve
good printout quality.
Note: Do not exceed two full turns of a ribbon shield screw or the
media may not feed smoothly. If this situation happens, turn the
screws counterclockwise completely and start over.
Clearing Media Jams

Common causes of media jams include media not being loaded
properly or the printer not being maintained properly.
To clear a media jam
2 Pull out on the printhead lever and turn it counterclockwise to lift
the printhead.
3 Pull the media away from the print mechanism.
78
If the media has been wound up or is stuck on the platen roller,

carefully remove it by hand without using any sharp tools that can
damage the platen roller or the printhead.
Note: Avoid rotating the platen roller. You may permanently
damage the electronic components.
4 Cut off any damaged or wrinkled part of the media.
5 Check to see if adhesive material is sticking to parts of the print
mechanism. If you need to clean the printhead, see Maintaining
the Printer on page 87.
6 Reload the media. For help, see Loading Media on page 11.
7 Turn on the printer power.
8 Press the Print button the adjust the media feed.
Adjusting the Printhead

Keeping the printhead properly balanced is crucial for obtaining highquality printouts. Adjusting the printhead consists of adjusting the:
printhead balance.
printhead pressure.
printhead dotline.
Adjusting Printhead Balance

The printer is adjusted at the factory for full-width media. If you are
using media that is less than full-width, Intermec recommends that
you adjust the position of the printhead balance boxes so that the
printhead is correctly pressured against the media. If your printouts
are lighter on one side than the other, it is most likely due to an
unbalanced printhead.
To adjust the printhead balance
1 If you have installed thermal transfer ribbon, remove it.
the printhead.
79
3 Move the balance boxes:
outward for wider media.
inward for narrower media.

Balance box
4 Close the printhead and load the ribbon.

5 Test and readjust the balance boxes if necessary.
Adjusting Printhead Pressure

The pressure of the thermal printhead against the platen roller is
adjusted at the factory. You may need to readjust the printhead
pressure if the printing is weaker on one side of the media, or if the
thermal transfer ribbon starts to crease (indicated by unprinted white
streaks along the media feed direction).
Note: Before adjusting the printhead pressure, try to move the outer
balance box as described in the the previous procedure, Adjusting
Printhead Balance.
80
To adjust the printhead pressure

1 If you have installed thermal transfer ribbon, remove it.
the printhead.
3 Using a slotted screwdriver, turn the screw at the top of the
balance boxes:
clockwise to increase pressure.
counterclockwise to decrease pressure.
4 Close the printhead and load the ribbon.

5 Test and readjust the pressure if necessary.
Adjusting Printhead Dot Line

When using thick or stiff media, you need to move the printhead
forward so that the dot line is aligned precisely with the top of the
platen roller. You also need to make sure that the printhead dot line
and the platen roller are parallel.
81
To adjust the printhead dot line

1 If you have installed thermal transfer ribbon, remove it and close
the printhead.
2 Use a slotted screwdriver to turn the two screws at the top of the
printhead bracket counterclockwisea single turn.

the printhead.
4 Carefully turn both screws, at the front of the printhead, clockwise
a quarter of a turn at a time.
82
Note: Be sure you make identical adjustments on both screws. If you

are unsure, tighten both screws completely by turning them
counterclockwise as far as they will go, and then start over.
5 Close the printhead and using the slotted screwdriver to turn the
two screws at the top of the printhead bracket clockwise a single
turn.
6 If you are using thermal transfer ribbon, load it.
7 Test and readjust if necessary.
Adjusting the Label Stop Sensor

The label stop sensor (also called label gap sensor or black mark
sensor) is a photoelectric sensor that controls the media feed by
detecting gaps between labels, or slots or black marks in continuous
stock. For the sensor to work, it must be aligned with the gaps, slots,
or marks on the media. If you are using irregularly shaped labels, align
the sensor with the front tip of the labels.
83
To adjust the label stop sensor position

the printhead.
2 Use the sensor lever at the rear side of the print mechanism to
move the sensor inward or outward.
Sensor lever
3 Check the point of detection from the front with the printhead
lifted.
84
Point of
detection
If you are having detection problems, you can test the label stop
sensor in Setup mode on the PD42. The label stop sensor tests can
determine whether the sensor is in the right position, if it is blocked
by dust or stuck labels, or if it is defective in some way. Setup mode
has these two test functions:
LSS Auto: Checks to make sure that the label stop sensor is
working properly and can detect gaps, slots, and black marks.
LSS Manual: Shows the sensor setting established by the latest

Testfeed. LSS Manual is intended to be used by Intermec service
personnel only.
To run the LSS Auto test
2 Press Testfeed (
Test
1 Make sure the printer is correctly configured for the type of media
you are using.
).
3 Make sure that there is a label, not a gap or black mark, at the
sensor.
85
4 Make sure that the media runs as close to the center of the printer
as the guides will allow.
5 Press Setup (
).
6 Go to Print Defs > LSS Test > LSS Auto. The cursor will in the
center of the screen as shown below.
LSS AUTO
7 For gap or slot detection: Lift the printhead and slowly pull out
the media in the media feed direction. When the label stop sensor
detects a gap or a detection slot, the cursor moves to the right.
LSS AUTO
8 For black mark detection: Lift the printhead and slowly pull out
the media in the feed direction. When the label stop sensor detects
a black mark, the cursor moves to the left.
LSS AUTO
If the cursor behaves as described in Steps 7 and 8, the label stop

sensor is working and is properly aligned.
86
If the cursor does not detect a gap, slot, or black mark, check the
following:
Is the label stop sensor laterally aligned with the slots or black
marks?
Is the transfer ribbon properly loaded so it does not interfere

with the label stop sensor? For help, see Loading Thermal
Transfer Ribbon on page 17.
Are the label stop sensor guides clean? If not, clean them as
described in the next section Maintaining the Printer.
Does the media have preprint information on it that can make

detection harder?
Is there too little contrast between the black marks and the
surrounding areas?
Is the label liner not transparent enough?
Does the label stop sensor work with another type of media?
Maintaining the Printer

To ensure high productivity and a long life for your printer, Intermec
recommends that you regularly inspec the printer and its
environment to make sure that it is operated under optimal
conditions. Keep the printer in a dry area, away from large electrical
motors, welders, and similar products that might affect printer
operation.
Clean your printer regularly to maintain the quality of your labels and
extend the life of your printer.
If you open the electronics cover, you will void the warranty and
may cause damage to the internal components. Opening the
electrical cover exposes the user to shock hazards which may
result in injury or death.
Always turn off the printer and unplug the power cord before
cleaning the printer.
87
Cleaning the Printhead

Cleaning the printhead on a regular basis prolongs the life of the
printhead and ensures that you maintain high print quality. You
should clean the printhead with cleaning cards or a cotton swab
moistened with isopropyl alcohol. Ideally, you should clean the
printhead every time you load a new supply of thermal transfer
ribbon.
Isopropyl alcohol is a highly flammable, moderately toxic, and
mildly irritating substance.
Never use hard or sharp tools to peel away stuck labels or other
material. The printhead is delicate and can easily be damaged.
To clean the printhead

2 Remove the media and ribbon.
the printhead.
4 Use a cleaning card or a soft cotton swab moistened with isopropyl
alcohol to dissolve any contamination on the line of heat-emitting
dots at the front/bottom of the printhead.
5 Wait 30 seconds and carefully rub off any contamination.
6 Repeat Steps 4 and 5 if necessary.
7 Allow the printhead to dry for a minute or more before loading a
new supply of media and ribbon.
Cleaning the Media Compartment

Regular cleaning of the printers media compartment ensures
smoother printing operation and avoids problems with media jams.
88
Use a soft cloth moistened with isopropyl alcohol to clean the inside
of the printer.
Isopropyl alcohol is a highly flammable, moderately toxic, and
mildly irritating substance.
Be sure to keep the following parts clean:
Drive roller and tear bar
Media edge guides and media path
Label sensors
If there are stuck labels, or adhesive residue from labels, peel as much
as possible with your fingers, and then use isopropyl alcohol to
dissolve the remaining adhesive.
Cleaning the Exterior of the Printer

Make sure to keep the exterior of the printer clean, this will reduce the
risk of dust or foreign particles reaching the inside of the printer and
affect printer functionality.
Use a soft cloth, possibly moistened with water or a mild detergent
when cleaning the printer externally. Make sure to keep the surface
surrounding the printer clean as well.
If you use the printer in an environment where the premises are
cleaned by a water hose or steam, move the printer to another
room or cover it very carefully with a plastic sheet and make sure
that the power cord is unplugged.
89
90
A
Specifications
This appendix contains specifications for the printer and media.

It also contains information on the accessories for the printers.
91
Appendix A Specifications
Printer Specifications
Physical Specifications
Dimensions:
453 x 273 x 270 mm (17.8 x 10.8 x 10.6 in)
Weight:
13 kg (28.7 lbs)
Power Specifications
Printer Voltage:
x100 to 240 V, 2-1 A 50/60 Hz
Temperature and Humidity Specifications

Operating Temperature: 5C to 40C (41F to 104F)
Storage Temperature:
-20C to 50C (-4F to 122F)
Operating Humidity:
20 to 85% non-condensing
Storage Humidity:
10 to 90% non-condensing
Communications and Connectivity
Serial port (RS-232)
USB device
USB full speed host
Ethernet, 100 Mbps
802.11b/g (optional)
IEEE 1284 parallel port
Memory
8 MB Flash
16 MB SDRAM
CompactFlash (CF) card (optional)
USB memory device (optional)
Miscellaneous
92
ARM 9 microprocessor
240 x 160 pixel LCD screen with LED backlight
Print Speed and Resolution

Specification
Description
Print Mode
Direct Thermal
Thermal Transfer
Print Speed (variable)
50.8 to 152.4 mm/sec (2 to 6 in/sec) at 8

dots/mm 203 dpi
50.8 to 101.6 mm/sec (2 to 4 in/sec)
at 11.8 dots/mm 300 dpi
Printhead Resolution
8 dots/mm (203 dpi)

11.8 dots/mm (300 dpi)
Print Width (max)
104 mm (4.095 in)

105.7 mm (4.161 in) at 8 dots/mm 300 dpi
Media Width (min/max)
25 to 118 mm (1 to 4.6 in)

114 mm (4.5 in) with cutter
Media Roll Diameter (max)
213 mm (8.4 in)

190 mm (7.5 in) with internal rewinder
Medial Roll Core Diameter
38 to 40 mm (1.5 in) or 76 mm (3 in)
Media Thickness
60 m to 250 m (2.3 to 9.8 mils)
Ribbon Width (min/max)
30 to 110 mm (1.18 to 4.33 in)
Ribbon Roll Diameter (outer) 76 mm (2.99 in)

(max)
450 m (1475 ft) of ribbon
Ribbon Roll Core Diameter
(inner)
25.4 mm (1.00 in)
93
Interfaces
This section describes the standard interfaces available on the PD41
and PD42 printers.
RS-232 Serial Interface

Use this table to understand the default settings of the serial port.
Default Settings of the Serial Port
Parameter
Default Setting
Baud rate
9600
Character Length or Data Bits
Parity
None
Stop Bits
Handshaking
none (Fingerprint
XON/XOFF (IPL)
The printer end of the serial cable is a DB9 pin and the PC end is
dependent on the model of the PC.
1
2 3 4 5
6 7 8 9
RS-232 Serial Cable DB9 Pins
Serial Cable Pins and Description

Pin
Signal
Description
External +5 V DC, Max 500 mA
TXD
Transmit data
RXD
Receive data
GND
Ground
4
5
6
94
Serial Cable Pins and Description (continued)

Pin
Signal
Description
CTS
Clear to send
RTS
Request to send
USB Interface
The printer supports USB full speed v2.0 Host. To use the USB
interface to print from a PC, you need to have the Intermec
InterDriver printer driver installed on your PC. For help setting up
USB communications, see Connecting the Printer to a PC
Through the USB Device Port on page 24.
The printer is a self-powered device. Intermec recommends that you
only connect one printer to each USB port on the PC, either directly
or through a hub. You can connect other devices, such as a keyboard
or a mouse, to the same hub. If you need more than one USG printer
to a host, you should use different USB ports.
The USB cable that ships with the printer has a USB Type A connector
on one end to connect to the PC and a USB Type B connector on the
other end to connect to the printer. You do not need to configure
communications for the USB port.
USB Type A Connector
USB Type B Connector
95
USB Host Interface

The printer has a USB host interface for connecting USB devices such
as HID bar code scanners and keyboards, USB storage devices, and
USB hubs.
2 3 4
USB Host Interface
USB Host Interface Pins and Descriptions

Pin
Description
VBUS
D-
D+
Gnd
Ethernet Interface
The Ethernet interface has an RJ-45 socket for use with a standard RJ45 cable. The interface supports 10/100 Mbps Fast Ethernet (10BASET, 100BASE-TX) and is fully compliant with the IEEE 802.3u
standard. The network card MAC address can be found on the label
below the socket.
Ethernet Socket
Ethernet Connector
96
One yellow and one green LED indicate the network status.
Understanding the Ethernet LEDs
LED
Status
Description
Green
On
Link
Off
No link
Yellow
Blinking
Network activity
On
100BASE-TX
Off
10BASE-T
Parallel IEEE 1284 Interface

The parallel port supports Universal Plug and Play (UPnP) and
additional status reporting through IEEE 1284 nibble ID mode.
Parallel IEEE 1284 Pins and Descriptions
Pin
Description
Transmitter
nStrobe
Host
2 to 9
Data 0-7
Host
10
nAcknowledge
Printer
11
Busy
Printer
12
Perror
Printer
13
Select
Printer
14
nAutoFd
15 to 16
Not connected
17
Chassis ground
18
External +5 V DC
19 to 30
Signal ground
31
nInit
32
nFault
33
Signal ground
34 to 35
Not connected
36
nSelectIn
Comments
Max 500 mA
Printer
97
Media Specifications
Core and Roll Specifications
Measurement
Value
Core inside diameter, standard
38 to 40 mm (1.5 in)
Core inside diameter, with adapter
76.2 mm (3 in)
Core width
must not protrude

outside the media
Maximum roll outside diameter
213 mm (8.38 in)
Minimum media width, standard
25 mm (1.00 in)
Minimum media width, fanfold guides
40 mm (1.57 in)
Minimum media width, non-adhesive strip
25.0 mm (1.00 in)
Maximum media width, non-adhesive strip
118 mm (4.65 in)
Minimum media width, self-adhesive strip, with liner 25.0 mm (1.00 in)
Maximum media width, self-adhesive strip, with liner 118 mm (4.65 in)
Minimum media width, self-adhesive strip, without
liner
23.8 mm (0.94 in)
Maximum media width, self-adhesive strip, without

liner
116.4 mm (4.58 in)
Non-Adhesive Strip
Media Width (a)
Measurement
Value
Maximum
118 mm (4.65 in)
Minimum
25.0 mm (1.00 in)
Media Type
Set media type to one of these values:
98
Fingerprint:
FIX LENGTH STRIP
VAR LENGTH STRIP
IPL: CONTINUOUS
ESim: CONTINUOUS
a
NON-ADHESIVE
STRIP
Non-Adhesive Strip
Self-Adhesive Strip
Media Width Including Liner (a)
Measurement
Value
Maximum
118 mm (4.65 in)
Minimum
25.0 mm (1.00 in)
Liner (b)
The liner must not extend more than a total of 1.6 mm (0.06 in)
outside the face material and should protrude equally on both sides.
Media Width Excluding Liner (c)
Measurement
Value
Maximum
116.4 mm (4.58 in)
Minimum
23.8 mm (0.94 in)
99
Media Type
Fingerprint:
FIX LENGTH STRIP
VAR LENGTH STRIP
IPL: CONTINUOUS
ESim: CONTINUOUS
a
SELF-ADHESIVE
STRIP
Self-Adhesive Strip
100
Self-Adhesive Labels
Media Width Including Liner (a)
Measurement
Value
Maximum
118 mm (4.65 in)
Minimum
25.0 mm (1.00 in)
Liner (b)
The backing paper must not extend more than a total of 1.6 mm
(0.06 in) outside the labels and should protrude equally on both sides.
Label Width Excluding Liner (c)
Measurement
Value
Maximum
116.4 mm (4.58 in)
Minimum
23.8 mm (0.94 in)
Label Length (d)

Measurement
Fingerprint
IPL
ESim
Maximum
1270 mm (50 in)*
600 mm (23 in)
600 mm (23 in)
Minimum
6.0 mm (0.2 in)
6.0 mm (0.2 in)
6.0 mm (0.2 in)
Maximum
558.8 mm (22 in)*
406.4 mm (16 in)
406.4 mm (16 in)
Minimum
6.0 mm (0.2 in)
6.0 mm (0.2 in)
6.0 mm (0.2 in)
8 dots/mm (203 dpi)
11.81 dots/mm (300 dpi)
* The print length is limited by memory constraints
Label Gap (e)

Measurement
Value
Maximum
26.0 mm (1.02 in)
Recommended
3.0 mm (0.12 in)
Minimum
1.2 mm (0.05 in)
101
The Label Stop Sensor (LSS) must be able to detect the extreme front
edges of the labels. You can move the sensor 0 to 57 mm (0 to 2.24 in)
fromt he inner edge of the media.
a
cc
SELF-ADHESIVE
STRIP
d
e
SELF-ADHESIVE
LABELS
b
Feed direction
Self-Adhesive Labels
Media Type
102
Fingerprint: LABEL (w GAPS)
IPL: GAP
ESim: GAP/NOTCH
Tickets With Gaps (Gap Stock)

Media Width (a)
Measurement
Value
Maximum
114.3 mm (4.50 in)
Minimum
25.0 mm (1.00 in)
Copy Length (b)

Measurement
Fingerprint
IPL
ESim
Maximum
1270 mm (50 in)*
600 mm (23 in)
600 mm (23 in)
Minimum
6.0 mm (0.2 in)
6.0 mm (0.2 in)
6.0 mm (0.2 in)
Maximum
558.8 mm (22 in)*
406.4 mm (16 in)
406.4 mm (16 in)
Minimum
6.0 mm (0.2 in)
6.0 mm (0.2 in)
6.0 mm (0.2 in)
8 dots/mm (203 dpi)
11.81 dots/mm (300 dpi)
LSS Detection Position (c)

Variable from 0 to 57 mm (0 to 2.24 in).
Detection Slit Length (d)
The length of the detection slit (excluding corner radii) must be a
minimum of 2.5 mm (0.10 in) on either side of the LSS detection
position (c).
Detection Slit Height (e)
Measurement
Value
Maximum
26.0 mm (1.02 in)
Recommended
3.0 mm (0.12 in)
Minimum
1.2 mm (0.05 in)
103
Media Type
Fingerprint: TICKET (w GAPS)
IPL: MARK
ESim: MARK
Note: Do not allow a perforation to break the edge of the media,

because the media may split and jam the printer.
a
b
c
e
d
TICKETS & TAGS
Feed direction
Tickets With Gaps (Gap Stock)
104
Tickets With Black Mark (Mark Stock)

Media Width (a)
Measurement
Value
Maximum
118 mm (4.65 in)
Minimum
25.0 mm (1.00 in)
Copy Length (b)

Measurement
Fingerprint
IPL
ESim
Maximum
1270 mm (50 in)*
600 mm (23 in)
600 mm (23 in)
Minimum
6.0 mm (0.2 in)
6.0 mm (0.2 in)
6.0 mm (0.2 in)
Maximum
558.8 mm (22 in)*
406.4 mm (16 in)
406.4 mm (16 in)
Minimum
6.0 mm (0.2 in)
6.0 mm (0.2 in)
6.0 mm (0.2 in)
8 dots/mm (203 dpi)
11.81 dots/mm (300 dpi)
LSS Detection Position (c)

Variable from 0 to 57 mm (0 to 2.24 in).
Black Mark Width (d)
The detectable width of the black mark should be at least 5.0 mm
(0.2 in) on either side of the LSS detection point.
Black Mark Length (e)
Measurement
Value
Maximum
25.0 mm (0.98 in)
Common
5.0 mm (0.2 in)
Minimum
3.0 mm (0.12 in)
Black Mark Y-Position (f)

Intermec recommends that you place the black mark as close to the
front edge of the ticket as possible and use a negative Stop Adjust
value to control the media feed, so the tickets can be properly torn off.
105
Media Type
Fingerprint: TICKET (w MARK)
IPL: MARK
ESim: MARK
Note: The black mark should be non-reflective carbon black on a

whitish background. Do not allow a perforation to break the edge of
the media, because the media may split and jam the printer.
Note: Try to avoid preprint that may interfere with the detection of
the black mark. However, if your are running Fingerprint, you can use
the command LBLCOND to temporarily disable the sensor for a
specified amount of media feed to avoid unintentional detection. For
help, see the Intermec Fingerprint Command Reference Manual.
a
c
e
d
TICKETS
WITH MARKS
Feed direction
Tickets With Black Mark (Mark Stock)
106
Accessories for the Printer

You can use these accessories (sold and ordered separately) with the
PD41 and PD42 printer. To order accessories, contact your local
Intermec sales representative.
Internal Rewinder
Use this accessory, which comes with a guide shaft, for peel-off (selfstrip) printing. You can also use the rewinder to roll up complete
batches of labels.
Paper Cutter
Use this accessory to cut off continuous paper-based stock or liner
between labels. You can collect the cut-off labels, tickets, or tags in an
optional tray.
If you are running Fingerprint or Direct Protocol, you can control the
paper cutter using the commands CUT, CUT ON, and CUT OFF. For
help, see the Intermec Fingerprint Command Reference Manual.
Real Time Clock

The Real Time Clock (RTC) automatically keeps track of the current
time. The RTC has its own backup battery backup that lasts for at
least 10 years.
Font Card
The font card is a CompactFlash memory card loaded with doublebyte font sets including Kanji, Korean, Simplified Chinese and
Traditional Chinese.
Parallel IEEE 1284 Interface Board

The parallel IEEE 1284 interface board supports Universal Plug and
Play (UPnP) and additional status reporting through IEEE 1284
nibble ID mode. You can use the parallel board with LabelShop or
InterDriver.
Wireless 802.11 Kit

The wireless 802.11 kit enables your printer to communicate
wirelessly with your network.
107
108
B
Default Settings
109
Appendix B Default Settings
Default Configuration
Use this appendix to view the default settings on the printer. If you
need to restore factory defaults at any time, you can use PrintSet or
the printer home page to reset the printer.
To reset the printer to factory defaults using Printset
Use the Factory Default Wizard in the Printer Tasks box.
To reset the printer to factory defaults using the home page

1 From the home page, click Printer > Web Shell.
2 Click Default Setup.
3 When prompted, click OK. The printer defaults are restored.
4 Reboot the printer.
The following tables list the default values of the configuration
commands supported on the PD41 and PD42 printers. If you restore
the printer to factory default settings, these are the values it uses.
The commands are grouped by function and reflect the organization
of the IPL and Fingerprint setup menus. For detailed information on
most of the commands, see the Intermec Fingerprint Command
Reference Manual or the IPL Command Reference Manual. You can
download both documents from the Intermec web site at
www.intermec.com.
IPL Default Configuration

Ser-Com Parameters
110
Parameter
Default Value
Baud rate
9600
Data bits
Parity
None
Stop bits
Protocol
XON/XOFF
COM Parameters
Parameter
Default Value
Interface
USB Device
USB keyboard
US
Network Parameters
Parameter
Default Value
IP selection
DHCP+BOOTP
IP address
N/A
Netmask
N/A
Default router
N/A
IPv6 selection
Auto
IPv6 address
N/A
Nameserver
N/A
Nameserver6
N/A
DHCP response
Broadcast
MAC address
N/A
Network type
Ethernet
Test/Service Parameters
Parameter
Default Value
Testprint
Config
Test labels
Format
Page
UDC
Font
N/A
Data dump
No
Memory reset
All
LSS test
LSS Auto
Cmd language
N/A
111
Media Parameters
Parameter
Default Value
Media type
Gap
Paper type
DT (Direct Thermal)
LBL length dots
1200 dots
Testfeed mode
Fast
Sensitivity
420
Darkness
LBL rest point
Form adj dots X
+0
Form adj dots Y
+0
Configuration Parameters
Parameter
Default Value
Emulation mode
None
Print speed
5 in/sec
Cutter
Not installed
Fingerprint Default Configuration

Ser-Com uart1: Parameters
112
Parameter
Default Value
Baud rate
9600
Character length
Parity
None
Stop bits
Flow control
RTS/CTS
ENQ/ACK
XON/XOFF; data to host
XON/XOFF; data from host
Disable
Disable
Disable
Disable
New line
CR/LF
Receive buffer
1024 bytes
Ser-Com uart1: Parameters (continued)

Parameter
Default Value
Transmit butter
1024 bytes
Net-Com net1: Parameters

Parameter
Default Value
New line
CR/LF
COM Parameters
Parameter
Default Value
Interface
USB Device
USB keyboard
US
Network Parameters
Parameter
Default Value
IP selection
DHCP+BOOTP
IP address
N/A
Netmask
N/A
Default router
N/A
IPv6 selection
Auto
IPv6 address
N/A
Nameserver
N/A
Nameserver6
N/A
DHCP response
Broadcast
MAC address
N/A
Network type
Ethernet
113
Emulation Parameters
Parameter
Default Value
Mode
Disabled
Adjust
Base (mmX10)
Stop (mmX10)
+88
+55
Feedadjust Parameters
Parameter
Default Value
Startadjust
Stopadjust
Media Parameters
Parameter
Default Value
Xstart
Width
832 dots (203 dpi)
Length
1200 dots (203 dpi)
Media type
Label (with gaps)
Paper type
Thermal transfer
Contrastt
+0%
Testfeed
<no value>
Testfeed mode
Fast
Len (slow mode)
Print Defs Parameters
114
Parameter
Default Value
Testprint
N/A
Print speed
100 mm/sec
LSS test
LSS Auto
Clip default
Off
Cmd language
N/A
ESim Default Configuration

Serial-Com Parameters
Parameter
Default Value
Baud rate
9600
Character length
Parity
None
Stop bits
Host handshake
XON/XOFF
Net-Com net1: Parameters

Parameter
Default Value
New line
CR/LF
COM Parameters
Parameter
Default Value
Interface
USB Device
USB keyboard
US
Network Parameters
Parameter
Default Value
IP selection
DHCP+BOOTP
IP address
N/A
Netmask
N/A
Default router
N/A
IPv6 selection
Auto
IPv6 address
N/A
Nameserver
N/A
Nameserver6
N/A
DHCP response
Broadcast
MAC address
N/A
115
Network Parameters (continued)

Parameter
Default Value
Network type
Ethernet
Feedadjust Parameters
Parameter
Default Value
Top form backup
Enable
Tear bar offset
106
Media Parameters
Parameter
Default Value
Print method
Thermal transfer
Density
10
Media type
Continuous
Media size
Width:
Length:
832 (203 dpi)

1200 (203 dpi)
Point
Type:
X:
Y
Global Ref (R)

0
0
Testfeed
<no value>
Power up
No motion
Head close
No motion
116
Parameter
Default Value
Print speed
Print direction
ZT
Sensor
LTS disable
Cutter
Off
Cut position
100
Comman language
ESim

Parameter
Default Value
Testprint
Hardware Info
Charset Paramters
Parameter
Default Value
Charset
Bits
Date Time Paramters

Parameter
Default Value
Date Time
Hour:
Minute:
Seconds
Year
Month
Day
Current hour
Current minute
Current second
Current year
Current month
Current day
117
118
C
Fingerprint, IPL, and ESim Setup
Menus
The setup parameters of the printer control the way the printer
operates. This chapter provides an overview of the menu
structure you can use to configure setup parameters on the
PD42 printer. To change the setup parameters on the PD41, see
Configuring the Printer on page 42.
119
Appendix C Fingerprint, IPL, and ESim Setup Menus
Fingerprint Setup Menus

Use this section to learn about the Fingerprint setup menus and
options.
Fingerprint Ser-Com, UART1 Menu

SETUP:
SER-COM, UART1
SER-COM, UART1:
BAUDRATE
SER-COM, UART1:
CHAR LENGTH
BAUDRATE;
CHAR LENGTH
9600
8 CHAR LENGTH
BAUDRATE;
19200
BAUDRATE;
7
38400
BAUDRATE;
57600
BAUDRATE;
115200
BAUDRATE;
300
BAUDRATE;
600
BAUDRATE;
1200
BAUDRATE;
2400
BAUDRATE;
4800
Scroll forward
Scroll back
SER-COM, UART1:
PARITY
SER-COM, UART1:
STOP BITS
SER-COM, UART1:
FLOWCONTROL
PARITY:
NONE
PARITY:
EVEN
PARITY:
ODD
PARITY:
MARK
PARITY:
SPACE
STOP BITS:
1 STOP BITS:
2
Scroll forward
Scroll back
FLOW CONTROL:
RTS/CTS
FLOW CONTROL:
ENQ/ACK
RTS/CTS:
DISABLE
ENQ/ACK:
ENABLE
Scroll forward
Scroll back
ENQ-ACK:
DISABLE
ENQ/ACK:
ENABLE
Scroll forward
Scroll back
SER-COM, UART1:
NEW LINE
SER-COM, UART1:
REC BUF
SER-COM, UART1:
TRANS BUF
NEW LINE:
CR/LF
NEW LINE:
LFNEW LINE:
CR
REC BUF:
[1024]:
TRANS BUF:
[1024]:
Scroll forward
Scroll back
FLOW CONTROL:
XON/XOFF
XON/XOFF:
DATA TO HOST
XON/XOFF:
DATA FROM HOST
DATA TO HOST:
DISABLE
DATA TO HOST:
ENABLE
DATA FROM HOST:

DISABLE
DATA FROM HOST:
ENABLE
Scroll forward
Scroll back
Scroll forward
Scroll back
Scroll forward
Scroll back
Fingerprint Net-Com, NET1 Menu

SETUP:
NET-COM, NET1
NET-COM, NET1
NEW LINE
NEW LINE:
CR/LF
BAUDRATE;
CRNEW LINE:
LF
120
Fingerprint Com Menu

SETUP:
COM
COM:
INTERFACE
COM:
USB KEYBOARD
INTERFACE:
USB
DEVICE
BAUDRATE;
IEEE 1284
USB KEYBOARD:
USUSB KEYBOARD:
SWEDISH
USB KEYBOARD:
FRENCH
USB KEYBOARD:
GERMAN
Scroll forward
Scroll back
Fingerprint Network Menu

NETWORK:
IPV6 SELECTION
NETWORK:
IPV6 ADDRESS
IPV6 SELECTION:
AUTO
AUTO & DHCP
IPV6 ADDRESS:
FE80::210:40FF:F
MANUAL
NETWORK:
NAME SERVER 6
NETWORK:
DHCP RESPONSE
NETWORK:
NETWORK TYPE
NAME SERVER 6:
FD::1
DHCP RESPONSE:
BROADCAST
UNICAST
NETWORK TYPE:
ETHERNET
WIRELESS 802.11
Fingerprint Emulation Menu

SETUP:
EMULATION
EMULATION:
MODE
EMULATION:
ADJUST
MODE:
DISABLED
BAUDRATE;
E4
ADJUST:
BASE
(mmX10)
ADJUST:
STOP (mmX10)
121
Fingerprint Feedadjust Menu

SETUP:
FEEDADJ
FEEDADJ:
STARTADJ
FEEDADJ:
STOPADJ
STARTADJ:
[0]:
STOPADJ:
[0]:
Fingerprint Media Menu

SETUP:
MEDIA
MEDIA:
MEDIA SIZE
MEDIA:
MEDIA TYPE
MEDIA SIZE:
XSTART
MEDIA SIZE:
WIDTH
MEDIA SIZE:
LENGTH
XSTART:
[0]:
WIDTH:
[832]:
LENGTH:
[1243]:
MEDIA TYPE:
LABEL
GAPS)
MEDIA(wTYPE:
TICKET
(w MARK)
MEDIA TYPE:
TICKET
(w GAPS)
MEDIA TYPE:
FIX
LENGTH
MEDIA
TYPE:STRIP
VAR LENGTH STRIP
Scroll forward
Scroll back
MEDIA:
PAPER TYPE
PAPER TYPE:
DIRECT THERMAL
PAPER TYPE:
TRANSFER
TRANSFER:
RIBBON CONSTANT
TRANSFER:
RIBBON FACTOR
TRANSFER:
LABEL OFFSET
DIRECT THERMAL:
LABEL CONSTANT
DIRECT THERMAL:
LABEL FACTOR
RIBBON CONSTANT:
[90]:
RIBBON FACTOR:
[25]:
LABEL OFFSET:
[0]:
LABEL CONSTANT
[85]:
LABEL FACTOR:
[40]:
MEDIA:
CONTRAST
MEDIA:
TESTFEED
MEDIA:
TESTFEED MODE
MEDIA:
LEN (SLOW MODE)
TESTFEED:
[26 28 0 10]
Press <Enter> to perform a testfeed.
Values are read-only.
TESTFEED MODE:
FAST
TESTFEED MODE:
SLOW
Scroll forward
Scroll back
LEN (SLOW MODE):

[0]:
CONTRAST:
+0%
CONTRAST:
+2%
CONTRAST:
+4%
CONTRAST:
+6%
CONTRAST:
+8%
CONTRAST:
+10%
CONTRAST:
-10%
CONTRAST:
-8%
CONTRAST:
-6%
CONTRAST:
-4%
CONTRAST:
-2%
Scroll forward
Scroll back
122
Fingerprint Print Defs Menu

SETUP:
PRINT DEFS
PRINT DEFS:
CMD Language
PRINT DEFS:
CLIP DEFAULT
CMD Language:
CLIP DEFAULT:
Fingerprint
OFF
CLIP DEFAULT:
CLIP DEFAULT:
Direct
Protocol
ON
TESTPRINT:
IPL
TESTPRINT:
ESIM
TESTPRINT:
ZSIM
TESTPRINT:
DSIM
PRINT DEFS:
TESTPRINT
PRINT DEFS:
PRINT SPEED
PRINT DEFS:
LSS TEST
TESTPRINT:
PRINT SPEED:
LSS TEST:
DIAMONDS
[100]:
LSS AUTO
TESTPRINT:
CHESS
TESTPRINT:
BAR
CODES #1
TESTPRINT:
LSS AUTO:
BAR
CODES #2
TESTPRINT:

SETUP
INFO
TESTPRINT:
Only displayed if an
HARDWARE
INFO
TESTPRINT:
optional
EasyLAN
board
NETWORK INFO
is installed.
Scroll forward
Scroll back
<Enter> to print
<?> for error info
LSS TEST:
LSS MANUAL
LSS [G: 2]D: 6

Toggle between
gain (G) and drive
(D)
Decrease/increase
value inside
brackets
IPL Setup Menus

Use this section to learn about the IPL setup menus and options.
IPL Ser-Com Menu

SETUP:
SER-COM
SER-COM:
BAUDRATE
SER-COM:
DATA BITS
SER-COM:
PARITY
BAUDRATE;
DATA BITS:
9600
8 CHAR LENGTH
BAUDRATE;
19200
BAUDRATE;
7
38400
BAUDRATE;
57600
BAUDRATE;
115200
BAUDRATE;
1200
BAUDRATE;
2400
BAUDRATE;
4800
Scroll forward
Scroll back
SER-COM:
STOP BITS
PARITY:
STOP BITS:
NONE
1 STOP BITS:
PARITY:
2
EVEN
PARITY:
ODD
PARITY:
Scroll forward
SPACE
Scroll back
Scroll forward
Scroll back
SER-COM:
PROTOCOL
PROTOCOL:
XON
XOFF
PROTOCOL:
XON/XOFF+STATUS
PROTOCOL:
STANDARD
Scroll forward
Scroll back
IPL COM Menu

SETUP:
COM
COM:
INTERFACE
COM:
USB KEYBOARD
INTERFACE:
USB
DEVICE
BAUDRATE;
IEEE 1284
USB KEYBOARD:
USUSB KEYBOARD:
SWEDISH
USB KEYBOARD:
FRENCH
USB KEYBOARD:
GERMAN
USB KEYBOARD:
USER DEFINED
Scroll forward
Scroll back
123
IPL Network Menu

NETWORK:
IPV6 SELECTION
NETWORK:
IPV6 ADDRESS
IPV6 SELECTION:
AUTO
AUTO & DHCP
IPV6 ADDRESS:
FE80::210:40FF:F
MANUAL
NETWORK:
NAME SERVER 6
NETWORK:
DHCP RESPONSE
NETWORK:
NETWORK TYPE
NAME SERVER 6:
FD::1
DHCP RESPONSE:
BROADCAST
UNICAST
NETWORK TYPE:
ETHERNET
WIRELESS 802.11
IPL Test/Service Menu

SETUP:
TEST/SERVICE
TEST/SERVICE:
TESTPRINT
TESTPRINT:
CONFIG
TESTPRINT:
TEST LABELS
TESTPRINT:
FORMAT
TESTPRINT:
PAGE
CONFIG:
SW
CONFIG:
HW
CONFIG:
NETWORK
TEST LABELS:
PITCH
TEST LABELS:
PRINT QUALITY
FORMAT:
ALL
PAGE:
ALL
ALL:
PRINT FORMATS
ALL:
PRINT PAGES
Scroll forward
Scroll back
Scroll forward
Scroll back
124
TESTPRINT:
UDC
TESTPRINT:
FONT
UDC:
ALL
FONT:
ALL
ALL:
PRINT UDCs
ALL:
PRINT UDFs
TEST/SERVICE:
DATA DUMP
TEST/SERVICE:
MEMORY RESET
TEST/SERVICE:
LSS TEST
TEST/SERVICE:
CMD LANGUAGE
DATA DUMP:
NO
CONFIG:
YES
Scroll forward
Scroll back
MEMORY RESET:
ALL
CONFIG:
CONFIGURATION
Scroll forward
Scroll back
LSS TEST:
LSS AUTO
CMD LANGUAGE:
IPL
CMD LANGUAGE:
ESIM
CMD LANGUAGE:
ZSIM
CMD LANGUAGE:
DSIM
CMD LANGUAGE:
FINGERPRINT
CMD LANGUAGE:
DIRECT PROTOCOL
LSS AUTO:
IPL Media Menu

SETUP:
MEDIA
MEDIA :
MEDIA TYPE
MEDIA :
PAPER TYPE
MEDIA :
TESTFEED MODE
MEDIA :
LBL LENGTH DOTS
MEDIA :
SENSITIVITY
MEDIA TYPE:
GAP
CONFIG:
MARK
CONFIG:
CONTINUOUS
Scroll forward
Scroll back
PAPER TYPE:
DT
CONFIG:
TTR
Scroll forward
Scroll back
TESTFEED MODE:
FAST
TESTFEED MODE:
SLOW
Scroll forward
Scroll back
LBL LENGTH DOTS:

1200
100/200/400/800/
1200/1600/2000/
2500/3000/3600/
4200/4800
SENSITIVITY:
420
120/130/140/160/170/
180/222/226/236/238/
366/369/420/440/450/
460/470/480/513/527/
533/563/565/567/623/
627/633/647/673/677/
687/720/854/864
Scroll forward
Scroll back
Scroll forward
Scroll back
MEDIA :
DARKNESS
MEDIA :
LBL REST POINT
MEDIA :
FORM ADJ DOTS X
DARKNESS:
0
0/1/2/3/4/5/6/7/8/
9/10/-10/-9/-8/-7/
-6/-5/-4/-3/-2/-1
LBL REST POINT:

FORM ADJ DOTS X:
0
0
0/2/4/6/8/10/15/20/25/ 0/2/4/6/8/10/15/20/25/
30/-30/-25/-20/-15/-10/ 30/-30/-25/-20/-15/-10/
-8/-6/-4/-2
-8/-6/-4/-2
Scroll forward
Scroll back
Scroll forward
Scroll back
Scroll forward
Scroll back
MEDIA :
FORM ADJ DOTS Y
FORM ADJ DOTS Y:
0
0/2/4/6/8/10/15/20/25/
30/-30/-25/-20/-15/-10/
-8/-6/-4/-2
Scroll forward
Scroll back
IPL Configuration Menu

SETUP:
CONFIGURATION
CONFIGURATION:
PWRUP EMULATION
CONFIGURATION:
PWRUP EMULATION
CONFIGURATION:
PRINT SPEED
PWRUP EMULATION:
EMULATION MODE
PWRUP EMULATION:
LEGACY MODE
PRINT SPEED:
CUTTER:
2PRINT
IN/SECSPEED:
NOT
INSTALLED
CONFIG:
3 PRINT
IN/SECSPEED:
ENABLE
CONFIG:
4 PRINT
IN/SECSPPED:
DISABLE
5 PRINT
IN/SECSPPED:
Scroll forward
6 IN/SEC
Scroll back
Scroll forward
Scroll back
EMULATION MODE:
LEGACY MODE:
NONE
DISABLE
EMULATION MODE:
EMULATION MODE:
5MIL
ENABLE
EMULATION MODE:
86XX-10MIL
EMULATION MODE:
Scroll forward
86XX-15MIL
Scroll back
Scroll forward
Scroll back
CONFIGURATION:
CUTTER
125
ESim Setup Menus

Use this section to learn about the ESim setup menus and options.
ESim Serial-Com Menu

SETUP:
SERIAL-COM
SERIAL-COM:
BAUDRATE
SERIAL-COM:
DATA BITS
BAUDRATE;
DATA BITS:
9600
8 CHAR LENGTH
BAUDRATE;
19200
BAUDRATE;
7
38400
BAUDRATE;
57600
BAUDRATE;
115200
BAUDRATE;
1200
BAUDRATE;
2400
BAUDRATE;
4800
Scroll forward
Scroll back
SERIAL-COM:
PARITY
SERIAL-COM:
STOP BITS
SERIAL-COM:
HOST HANDSHAKE
PARITY:
NONE
PARITY:
EVEN
PARITY:
ODD
Scroll forward
Scroll back
STOP BITS:
1 STOP BITS:
2
Scroll forward
Scroll back
HOST HANDSHAKE:
XON
XOFF
PROTOCOL:
NONE
Scroll forward
Scroll back
ESim Net-Com, NET1 Menu

SETUP:
NET-COM, NET1
NET-COM, NET1
NEW LINE
NEW LINE:
CR/LF
BAUDRATE;
CRNEW LINE:
LF
ESim Com Menu

SETUP:
COM
COM:
INTERFACE
COM:
USB KEYBOARD
INTERFACE:
USB
DEVICE
BAUDRATE;
IEEE 1284
USB KEYBOARD:
USUSB KEYBOARD:
SWEDISH
USB KEYBOARD:
FRENCH
USB KEYBOARD:
GERMAN
USB KEYBOARD:
USER DEFINED
Scroll forward
Scroll back
126
ESim Network Menu

NETWORK:
IPV6 SELECTION
NETWORK:
IPV6 ADDRESS
IPV6 SELECTION:
AUTO
AUTO & DHCP
IPV6 ADDRESS:
FE80::210:40FF:F
MANUAL
NETWORK:
NAME SERVER 6
NETWORK:
DHCP RESPONSE
NETWORK:
NETWORK TYPE
NAME SERVER 6:
FD::1
DHCP RESPONSE:
BROADCAST
UNICAST
NETWORK TYPE:
ETHERNET
WIRELESS 802.11
ESim Feedadjust Menu

SETUP:
FEEDADJ
FEEDADJ:
TOP FORM BACKUP
FEEDADJ:
TEAR BAR OFFSET
TOP FORM BACKUP:

ENABLE
TOP FORM BACKUP:
DISABLE
TEAR BAR OFFSET:

106
127
ESim Media Menu

SETUP:
MEDIA
MEDIA :
PRINT METHOD
MEDIA :
DENSITY
MEDIA :
MEDIA TYPE
PRINT METHOD:
THERMAL
CONFIG: TRANSFER
DIRECT THERMAL
Scroll forward
Scroll back
DENSITY:
10
MEDIA TYPE:
CONTINUOUS
TESTFEED MODE:
GAP/NOTCH
TESTFEED MODE:
MARK
Scroll forward
Scroll back
MEDIA :
POINT
POINT:
TYPE
POINT:
X
POINT:
Y
TYPE:
Global
TYPE: Ref(R)
Relative Ref(R)
Scroll forward
Scroll back
X:
0
Y:
0
MEDIA:
MEDIA SIZE
MEDIA SIZE:
WIDTH
MEDIA SIZE:
LENGTH
WIDTH:
832
LENGTH:
1200
MEDIA :
TESTFEED
MEDIA :
POWER UP
MEDIA :
HEAD CLOSE
TESTFEED:
[223 225 23]
POWER UP:
NOPOWER
MOTION
UP:
FEED
POWER UP:
CALIBRATION
Scroll forward
Scroll back
HEAD CLOSE:
NOPOWER
MOTION
UP:
FEED
POWER UP:
CALIBRATION
Scroll forward
Scroll back
ESim Print Defs Menu

SETUP:
PRINT DEFS
PRINT DEFS:
PRINT SPEED
PRINT DEFS:
PRINT DIRECTION
PRINT DEFS:
SENSOR
PRINT DEFS:
CUTTER
PRINT DEFS:
CUT POSITION
PRINT SPEED:
3
PRINT DIRECTION:
ZTCLIP DEFAULT:
ZB
SENSOR:
LTS
CUTTER:
OFF
BATCH/1/2/3/4/5/6/
7/8/9/10/20/30/40/
50/100/200/255
CUT POSITION:
100
LTS:
LTS:
DISABLE
ENABLE
128
PRINT DEFS:
CMD Language
PRINT DEFS:
TESTPRINT
CMD Language:
ESIM
CLIP DEFAULT:
ZSIM
TESTPRINT:
DSIM
TESTPRINT:
FINGERPRINT
TESTPRINT:
IPL
TESTPRINT:
HARDWARE
INFO
TESTPRINT:
NETWORK
INFO#2
BAR CODES
ESIM
TEST LABEL
TESTPRINT:
DIAMONDS
TESTPRINT:
CHESS
TESTPRINT:
PICKET
BARCODE
TESTPRINT:
LADDER
BARCODE
TESTPRINT:
SETUP INFO
Scroll forward
Scroll back
<Enter> to print
ESim Charset Menu

SETUP:
CHARSET
CHARSET:
BITS
TOP FORM BACKUP:
CODE PAGE
ESim Date Time Menu

SETUP:
DATE TIME
DATE TIME:
HOUR
DATE TIME:
MINUTE
DATE TIME:
SECONDS
DATE TIME:
YEAR
DATE TIME:
MONTH
DATE TIME:
DAY
HOUR:
8
MINUTE:
12
SECONDS:
45
YEAR:
2009
MONTH:
AUG
HOUR:
27
129
130
D
Advanced Configuration
This appendix contains information on the printer file system

and how to modify the appearance of the printer web page.
131
Appendix D Advanced Configuration
Printer File System (Fingerprint)

As you access the printer for communications, you will encounter
different parts of the printer file system. The following sections
contain a device tree structure and brief descriptions of the different
devices and directories of the file system.
Device Tree Structure

This illustration shows the device tree structure of the printer.
/ (root)
c
ADMIN
boot
card1
dev
pffs
rom
images
secure
tmp
Devices and Directories

The file system of the printer is case-sensitive. This fact is important
because filenames in Fingerprint commands are translated into
capital letters by default. Directories or files with lowercase names will
be inaccessible for Fingerprint commands and programs.
Depending on how you choose to navigate the file system on the
printer, you will need to use different commands.
132
If you are accessing the printer through an FTP client or a web

browser, you can easily navigate through the different devices and
directories. Lowercase letters are not an issue for FTP or a web
browser.
If you are accessing the printer through raw TCP (net1:), you use
Fingerprint to communicate with the printer. Since Fingerprint
commands are translated into uppercase letters, you are restricted
from accessing devices and directories with lowercase names. For
more information on using Fingerprint, refer to the Fingerprint
Command Reference Manual.
/(root)
The root node is write protected to preserve the device and file
structure of the printer.
/c (or c:)
/c or c: is the user file system. You can create directories here to store
files such as programs, fonts, and images.
/c/ADMIN (or c:ADMIN)

This directory is only accessible for the admin user. It contains start
order, Fingerprint restrictions, and other configuration parameters
only configurable for an admin.
/c/boot (or c:boot)

This directory contains the firmware, password file, and other system
information.
/card1 (or card1:)

This directory is the Compact Flash file system used to store large
fonts, images and so on. You can also use this device to upgrade the
firmware of the printer.
/dev
This directory is where devices used for input/output, such as uart1,
Flash, net1, parallel IEEE 1284, and so on are located.
/pffs (or pffs:)

The power fail file system is used to store files that need to be saved at
power down. Files stored on this unit cannot exceed the size of 256
bytes each, and the total size of the pffs unit is 32 KB.
133
/rom (or rom:)

This device is used to store a collection of files that are available as
default in the printer, for example the default web pages, fonts, and
images.
/rom/images (or rom:images)

This directory is used to store images used for the default web pages.
/rom/secure (or rom:secure)

This directory is used to store the password protected web pages.
/tmp (or tmp:)

This is the printers temporary read/write memory. It will lose its
content when the power is turned off or at a power failure. Do not use
tmp: to store valuable data. One advantage of using tmp: instead
of /c to temporarily store data is that data can be written to SDRAM
faster than to the flash memory.
Customing the Printer Home Page

The easiest way to modify the appearance of the printer web page is to
create an HTML file called INDEX.HTM on the device /c with
custom designed logo and colors. From this file it is quite easy to link
to the configuration pages of the printer. The web server generates
these web pages with dynamic information on the fly. This process
makes the real-time generated pages of the printer appear in the
Intermec style. The colors and logo of the customer will be ignored.
Web Style Guide Files

The printer network cards are prepared for customization of the
default web pages in a more permanent way by changing the
configuration of the engine that generates the pages. While
generating the pages, the web server accesses configuration
parameters, like the background color, the name of logos to display
on the page and generates the HTML code. Default configuration of
these parameters makes the printers web page appear in the Intermec
style, with corporate colors and logos. When changing the
parameters, the web pages are permanently customized.
134
Customization of these parameters has to be done in specific files

called Web Style Guide Files, assigning user-defined values to several
support environment variables.
Web style guide files contain parameters to set web page content and
layout. These files can be stored either on /c or pffs:.
In the file system, /c has priority over pffs:, which implies that if there
is a web style guide on /c (for example /c/webstyleguide.0), the printer
will not look for pffs:webstyleguide.1. We suggest that web style
guides are stored on pffs: to minimize the risk that they are
accidentally removed.
Content of a Web Style Guide File

A Web Style Guide file has to contain a set of mandatory environment
variables and it can also contain optional variables. All variables have
to be lowercase, followed by a = sign and a consistent value. There is
no specific order of the variables.
Required Environment Variables

Use the reference table below to understand all of the required
environment variables.
Understanding Required Environment Variables
Variable
Description
bgco
Background color, BGCOLOR attribute of BODY tag.
coli
Copyright link, link to html file showing Copyright notes.
cona
Company name.
loat
Logotype attributes, contains all attributes for the IMG-tag to

replace the Intermec logo.
trna
Trade name.
Optional Environment Variables

The optional environment variables are used to specify extra
parameters; for instance, these variables permit to change the printers
model name. The web server only recognizes the following model
names:
PD41
135
PD42
The web server checks the available hardware and then displays the
correct model name in the web page. If the page has to show a
different name of the printer, the web style guide file has to contain
the optional variable printer=your name.
Optional Variables Reference Table
Variable Description
136
Comments
alco
Active link color, ALINK attribute of

BODY tag.
BGLI
Background image link, BACKGROUND

attribute of BODY tag.
heon
Help on, enables a help link on the page.
heli
Help link, link associated to the Help tag.
hena
Help link name, the label to be shown on

the web page.
lico
Link color, LINK attribute of BODY tag.
suon
Support link on, enables a support link on If this parameter is in

the page.
the webstyle guide
file, then the
variables suli and
suna must have a
value.
suli
Support link, this is the link associated

withe the support tag.
suna
Support link name, this is the label to be

shown on the web page.
teco
Text color, TEXT attribute of the BODY

tag.
vlco
Visited link color.
If this parameter is in
the webstyle guide
file, the variables
heli and hena
must have a value.
x-www-url-Encoding Syntax Rules

The value given to environment variables has to be specified
respecting the x-www-url-encoding syntax rules. According to the
syntax rules, characters can be inserted using the notation %<ASCII
Hex>. For example, space in the ASCII table has the Hex number 20 so
it corresponds to %20. For example, Intermec Technologies
Corporation corresponds to
Intermec%20Technologies%20Corporation (it can also be written
Intermec+Technologies+Corporation).
Colors are specified according to the RGB syntax: %23cdcdcd
corresponds to #cdcdcd.
Any quotation marks (%22) must be preceded by a back slash (\).
The file must contain only one line, where the different variables and
valuers are separated by ampersand (&) characters.
Memory and Storage

Web Style Guide files are designed to be placed on the printers pffs, as
mentioned. Due to the memory limits of the pffs the environment
variables have very short name (4 bytes), which may make them less
user friendly to use, but this allows more space to be used for the value
of the variable.
There is also a size limit per file that is set to 256 bytes. In case the
Web Style Guide File you want to create is bigger than 256 bytes, the
content has to be split in more than one file.
The parser daemon will start looking for the first Web Style Guide
File which has to be named webstyleguide.0, then it will try to read
the next file called webstyleguide.1 and so on.
Creating a Web Style Guide File

You can create Web Style Guide Files with a standard text editor and
then transfer them to the printer. Follow these rules when creating a
Web Style Guide File:
The name has to be lowercase.
The first file has to have extension .0. The following files have to
have sequential extension number if one number is missing in the
sequence the parser will stop reading the files.
137
The split point between one web style guide and the other cannot
be in the middle of a line. The last line of the file has to be
consistent in the syntax and the first line of the following web style
guide file has to be a new line.
If variables are specified more than one time, the last value is the
one assumed.
Intermec recommends that you use the FTP server to transfer the
files.
Example (the default Web Style Guide):
bgco=%23ffffff&loat=src%3d\%22/rom/images/
itclogo1.gif\%22+align%3dbottom+alt%3d\%22Intermec_
Technologies_Corporation\ %22+border%3d0
&cona=Intermec+Technologies+Corporation&coli=copyrigh
t.htmf&suli=support.htmf&suna=Support&suon=t&trna=Eas
yCoder
138
I
Index
139
Index
Numerics
802.11
choosing as network type 60
choosing network type from web
page 54
security, setting from web page
55
wireless kit accessory 107
802.11 radio communications,
setting up 29
802.1x
configuring from web page 56
web page setting descriptions 57
A
accessories, printer 107
advanced configuration 131
alerts
authentication modes, supported
29
Automatic Provision (PAC),
turning on or off 57
Avalanche
B
back view of printer 4
balance, adjusting printhead 79
bar code scanner, connecting to
printer 39
batch takeup, loading media 13
black mark sensor, adjusting 83
C
CF card, using to upgrade firmware
62
Charset menu, ESim 129
cleaning
media compartment 88
printhead 88
clearing media jams 78
Com menu
ESim 126
Fingerprint 121
Com menu, IPL 123
command language
changing from web page 46
selecting 4
140
communication settings,
configuring 45
communications
setting up 802.11 radio 29
setting up Ethernet 26
troubleshooting problems 72
page 45
ports and options 92
configuration
advanced 131
menu, IPL 125
settings, changing 42
contact Product Support 66
core and roll, media specifications
98
creating labels 21
cutter
not found, error message 68
not responding, error message
69
troubleshooting 70
D
Date Time menu, ESim 129
default configuration settings 110
ESim 115
Fingerprint 112
IPL 110
default serial port settings 25
default settings
viewing and changing with web
page 46
device tree structure 132
DHCP, default setting 26
directories, printer 132
dot line, adjusting printhead 81
DSim, language description 5
Dump mode
accessing from PD42 Setup
menu 73
accessing through Test mode or
Extended Test mode 73
entering in Extended Testmode
76
entering through Test mode and
Extended Testmode 74
using Line Analyzer 72
E
EAP Type, choosing 802.1x with
web page 57
Emulation menu, Fingerprint 121
Index
enter Dump mode 74
Error LED
illustration and description 7
troubleshooting 69
error message, understanding
PD42 67
ESim
Charset menu 129
Com menu 126
Date Time menu 129
default configuration 115
Feedadjust menu 127
language description 5
Media menu 128
Net-Com, NET1 menu 126
Network menu 127
PD42 Setup menu illustration
44
Print Defs menu 128
Serial-Com menu 126
Ethernet
choosing as network type 60
choosing network type from web
page 54
interface description 96
LEDs, understanding 97
setting up communications 26
troubleshooting connection 69
Extended Testmode
function descriptions 76
using 75
using to troubleshoot 74
F
factory defaults
resetting 110
restoring in Extended Testmode
76
settings 110
Feed, soft key 9
Feedadjust menu
Fingerprint 122
ESim 127
field out of label, error message 68
file system, Fingerprint printer 132
Fingerprint
Com menu 121
configuring wireless security 34
Emulation menu 121
Feedadjust menu 122
Line Analyzer program 72
Media menu 122
Net-Com, NET1 menu 120
Network menu 121
43
Print Defs menu 123
Ser-Com, UART1 menu 120
using commands to upgrade
firmware 62
using to configure network type
61
using to configure printer 59
using to serially configure IP
settings 28
firmware
downloading updates 61
upgrading 61
upgrading with CF card or USB
storage device 62
upgrading with printer
commands 62
upgrading with PrintSet 62
upgrading with web page 62
font card accessory 107
front panel, understanding 6
front view of printer 3
G
General network web page
configuring settings 49
understanding settings 49
H
home page
illustration 27
customizing printer 134
printer login and password 27
humidity specifications 92
Hyperterminal
turning on typing with IPL 59
using to send configuration
commands 59
using to set up wireless
communications 30
I
IEEE 1284
interface board accessory 107
interface, pins and descriptions
97
141
Index
IEEE 1284 port, using to connect
printer to PC 25
Information mode
soft key 9
using to find IP address 26
inner authentication, choosing
802.1x with web page 57
InterDriver software, how to
download 24
interface
Ethernet 96
IEEE 1284 97
serial 94
standard 94
USB 95
USB host 96
internal rewinder accessory 107
IP address
configuring manually 27
retrieving with DHCP 26
IP configuration error, error
message 68
IP link error, error message 67
IP settings
configuring serially using
Fingerprint 28
configuring serially using IPL 28
IPL
Com menu 123
Configuration menu 125
configuring wireless security 31
Media menu 125
Network menu 124
43
Ser-Com menu 123
Test/Service menu 124
using commands to upgrade
firmware 62
using to configure network type
61
using to serially configure IP
settings 28
IPV4 settings, web page description
53
IPV6 settings, web page
descriptions 53
IPV6 support 2
142
K
keyboard
changing layout 38
configuring layout from web
page 45
connecting to the printer 38
Knowledge Central, web site 66
L
label
creating and printing 21
gap sensor, adjusting 83
not found, error message 68
not taken, error message 67
printing test 20
stop sensor, adjusting 83
stop sensor, testing in Setup
mode 85
LabelShop software, downloading
21
LCD screen, 240x160 pixel 92
LEDs
illustration 7
understanding 7
Line Analyzer, using Fingerprint 72
loading
media 11
peel-off printing 13
self-strip printing 13
tear-off printing 12
ribbon 17
login name, home page 27
LSS Auto, using to verify label stop
sensor is working 85
LSS too high, LSS too low, error
message 67
M
mail settings, configuring from web
page 50
maintaining the printer 87
maintenance, error message 67
media
clearing jams 78
compartment, cleaning 88
feed direction, configuring 46
loading 11
peel-off 13
self-strip 13
menu, ESim 128
menu, Fingerprint 122
Index
menu, IPL 125
roll diameter, max and min 93
settings, configuring 45
specifications 98
core and roll 98
non-adhesive strip 98
self-adhesive labels 101
self-adhesive strip 99
tickets with black mark 105
tickets with gaps 103
web page 45
width, max and min 93
memory and storage, web style
guide 137
memory, printer 92
microprocessor, ARM 9 92
N
Net-Com, NET1 menu
ESim 126
Fingerprint 120
Network menu
ESim 127
Fingerprint 121
IPL 124
network type
choosing Ethernet or wireless
802.11 60
choosing from PD42 screen 60
choosing with printer
commands 60
network, connecting your printer
26
new features 2
non-adhesive strip, media
specifications 98
O
optional environment variables,
web style guide 135
out of media, error message 68
P
paper cutter accessory 107
parallel port
pins and descriptions 97
using to connect printer to PC
25
password
changing with web page 49
home page 27
Pause, soft key 9
PD41
back of printer 4
front view 3
selecting command language 4
PD42
back of printer 4
choosing network type from
screen 60
configuring from screen 42
error messages, understanding
67
front view 3
screen and soft key illustration 8
screen, understanding 8
selecting command language 5
setup menus 119
soft keys, using 8
startup screen 5
testing label stop sensor in Setup
mode 85
peel-off media, loading 13
physical specifications 92
poor printing, troubleshooting 71
Power LED
illustration and description 7
troubleshooting 69
power specifications 92
press feed not done, error message
67
pressure, adjusting printhead 80
Print button
illustration 7
understanding 6
Print Defs menu
Fingerprint 123
ESim 128
print engine settings, configuring
46
print speed, configuring 46
print test labels 74
print width, max and min 93
printer home page
illustration 27
printer name, viewing 49
printer states
icons active in each 11
understanding 10
143
Index
printers
accessories 107
adjusting 76
configuring 42
configuring with PrintSet 58
connecting to a PC 24
connecting to your network 26
directories, Fingerprint file
system 132
exterior, cleaning 89
file system, Fingerprint 132
home page, login name and
password 27
identifying parts 3
learning about 2
maintaining 87
memory 92
modifying web page 131
problems and solutions 69
specifications 92
standard interfaces 94
troubleshooting 66
printhead
adjusting 79
balance, adjusting 79
cleaning 88
dot line, adjusting 81
hot, error message 68
lifted, error message 67
pressure, adjusting 80
printing, test label 20
PrintSet
using to upgrade firmware 62
problems, printer 69
Product Support, contacting 66
R
Ready/Data LED 7
Ready-to-Work LED 8
real time clock (RTC) accessory 107
required environment variables,
web style guide 135
resetting printer to factory defaults
110
restore factory defaults 76
ribbon
determining ink in or out 18
loading thermal transfer 17
empty, error message 68
144
roll diameter, max and min 93

shield, adjusting 77
tension, adjusting 76
width, max and min 93
wrinkling, preventing 76
RS-232
cable part number 25
serial interface 94
S
scanner, connecting to printer 39
screen, using PD42 to configure
printer 42
security, configuring wireless 55
self-adhesive labels, media
specifications 101
self-adhesive strip, media
specifications 99
self-strip media, loading 13
Ser-Com, UART1 menu,
Fingerprint 120
serial cable 25
serial communications,
configuring from web page
45
serial interface
default settings 94
illustration and pin descriptions
94
serial port
default communication settings
25
using to connect printer to PC
24
Serial-Com menu, ESim 126
Setup menu
changing command language 6
ESim illustration 44
Fingerprint illustration 43
IPL illustration 43
setup menus
ESim 126
Fingerprint 120
IPL 123
Setup mode
entering 42
soft key 9
using to access Dump mode 73
skipping labels, troubleshooting 70
slow testfeed, performing 76
Index
SmartSystems
configuring with web page 58
Foundation, using to configure
printer 59
SNMP
setting descriptions 52
soft keys
understanding 9
using PD42 8
specifications
humidity 92
media 98
physical 92
power 92
printer 92
temperature 92
SSID 55
startup screen, PD42 printer 5
style guide
content of web 135
creating web 137
memory and storage 137
optional environment variables
135
required environment variables
135
URL encoding syntax rules 137
web pages 134
T
TCP/IP
tear-off printing, loading media 12
temperature specifications 92
test labels
printing 20
printing from web page 46
Testmode, using to troubleshoot
74
Test/Service menu, IPL 124
Testfeed
soft key 9
not done, error message 68
thermal transfer ribbon, loading 17
tickets with black mark, media
specifications 105
tickets with gaps, media
specifications 103
troubleshooting
communication problems 72
printer 66
U
uart1, serial port 24
updates, downloading firmware 61
upgrading firmware 61
URL encoding syntax rules, web
style guide 137
USB
host interface, pins and
descriptions 96
hub, connecting to printer 39
interface description 95
USB device port, using to connect
printer to PC 24
USB host port
connecting a USB hub 39
connecting bar code scanner 39
connecting keyboard 38
connecting peripherals 37
USB mass storage device
using with printer 38
W
Wavelink Avalanche, configuring
from web page 54
web page
customizing the home page 134
modifying printer 131
style guide files 134
web pages
creating a web style guide 137
style guide content 135
Web Shell
settings, configuring 46
web style guide files 134
WEP
configuring with Fingerprint 35
configuring with IPL 32
keys 55
web page setting and description
55
Wi-Fi certified information 2
wireless 802.11 kit accessory 107
wireless LAN, configuring from
web page 55
145
Index
wireless security
WPA 56
WPA2
WPA2-PSK
WPA-PSK 56
Z
ZSim, language description 5
146
Worldwide Headquarters
6001 36th Avenue West
Everett, Washington 98203
U.S.A.
tel 425.348.2600
fax 425.355.9551
www.intermec.com
2009 Intermec Technologies
Corporation. All rights reserved.
*934-009-003*
P/N 935-032-001

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PD41 | PD42

Intermec Technologies Corporation

PD41 and PD42 Commercial Printer Users Manual

1 Using the Printer

Learning About the Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2 Connecting the Printer

Connecting the Printer to Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

3 Configuring the Printer

Configuring the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

PD41 and PD42 Commercial Printer Users Manual

4 Troubleshooting and Maintaining the Printer

Troubleshooting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

PD41 and PD42 Commercial Printer Users Manual

Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

C Fingerprint, IPL, and ESim Setup Menus

Fingerprint Setup Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Printer File System (Fingerprint) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

PD41 and PD42 Commercial Printer Users Manual

PD41 and PD42 Commercial Printer Users Manual

PD41 and PD42 Commercial Printer Users Manual

Before You Begin

Before You Begin

Global Services and Support

PD41 and PD42 Commercial Printer Users Manual

Before You Begin

Service Location Support

PD41 and PD42 Commercial Printer Users Manual

Before You Begin

Who Should Read This Manual

PD41 and PD42 Commercial Printer Users Manual

Before You Begin

PD41 and PD42 Commercial Printer Users Manual

In this chapter, you will find these sections:

Learning About the Printers

Loading Thermal Transfer Ribbon

Printing a Test Label

Creating and Printing Labels

Chapter 1 Using the Printer

Learning About the Printers

Ability to choose between these command languages: IPL, ESim,

Support for IPv6.

Ethernet is now standard on both printers.

802.11 option is available on both printers.

PD41 and PD42 Commercial Printer Users Manual

Chapter 1 Using the Printer

Identifying the Parts of the Printer

Control LEDs (4)

Front View of the PD41 Printer

Front View of the PD42 Printer

PD41 and PD42 Commercial Printer Users Manual

Chapter 1 Using the Printer

USB host port

Selecting the Printer Command Language

PD41 and PD42 Commercial Printer Users Manual

Chapter 1 Using the Printer

Printer Command Language Descriptions

Intermec Fingerprint is a BASIC-inspired programming

Intermec Printer Language (IPL) is an easy-to-use

ZSim is a Zebra interpreter program that interprets ZPL