4.

Troubleshooting

4. Troubleshooting
4-1. Troubleshooting
4-1-1. Previous check
1. Check the various cable connections first.
Check to see if there is a burnt or damaged cable.
Check to see if there is a disconnected or loose cable connection.
Check to see if the cables are connected according to the connection diagram.
2. Check the power input to the Main Board.

4-1

4. Troubleshooting

4-1-2. How to check fault symptom

No Power
Symptom

Major
checkpoints

-- The LEDs on the front panel do not work when connecting the power cord.
-- The SMPS relay does not work when connecting the power cord.
-- The units appears to be dead.
The IP relay or the LEDs on the front panel does not work when connecting the power cord if the cables are
improperly connected or the Main Board or SMPS is not functioning.
In this case, check the following:
-- Check the internal cable connection status inside the unit.
-- Check the fuses of each part.
-- Check the output voltage of SMPS.
-- Replace the Main Board.
Main Assy
14p cable

Power Assy

LVDS cable

Speaker

Main Assy

Power Assy

B5V

SW_PW

B5V

B5V

A5V

B5V

SW_PW
A5V

GND

GND

GND

GND

B12VS

GND

B12VS

GND

B12VS

10

SW_INV

B12VS

10

SW_INV

11

B13V

12

NC

11

B13V

12

NC

13

B13V

14

DMM

13

B13V

14

DMM

T-con

--

Power indicator LED on?

No

Check an AC power connection.

Yes
Check the backlight on,
when 14p cable unconnected ?

No

Change 14p power cable and SMPS.

Yes
Check Stand-By 5V DCA5V
appear at BD207?

No

Change 14p power cable and SMPS.

Yes

Diagnostics

Check Power input of Main Assy ?

DC B13V, B5V appear at BD209(B13V),
BD213/208(B5V)?

No

Change 14p power cable and SMPS.

Yes
Check Power input of submicom IC(A3.3V) ?
Check Power of nand flash IC(B3.3V)
Check Power of main IC(B2.5V, B1.1V)
Check Power of DDR IC(B1.5V) appear at
IC202(#5) L201 (B3.3V) BD1008/9/10/11
(B2.5V) BD1002/3/4 (B1.1V) BD1012 (B1.5V)

No

Change the Main Assy.

Yes
Check Power of LVDS (13V) appear at
LVDS connector Pin #1~5 of T-con bd?

No

Change the LVDS cable.

Yes
Does proper DC B13V
appear at F1 of T-con bd?

No

Yes
Please, Contact tech support.

Caution

4-2

Make sure to disconnect the power before working on the IP board.

Change the T-con bd.

4. Troubleshooting
Location (Main) - TOP

IC202(#5)

L201
BD1003
BD1004
BD1002

BD209

BD1008
BD1009

BD208
BD1012

BD213
BD207

BD1010
BD1011

Location (T-CON) - TOP

F1
Pin #1~5

40" TCON

4-3

4. Troubleshooting

No Video_Analog PC signal
Symptom
Major
checkpoints

-- Audio is normal but no picture is displayed on the screen.

-- Check the PC source
-- Check the Arsenal, Check the Chelsea.
-- This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.

Main Assy
14p cable

Main Assy

Power Assy

B5V

SW_PW

B5V

B5V

A5V

B5V

A5V

GND

GND

GND

GND

B12VS

GND

B12VS

GND

B12VS

10

SW_INV

B12VS

10

SW_INV

11

B13V

12

NC

11

B13V

12

NC

13

B13V

14

DMM

13

B13V

14

DMM

LVDS cable

Speaker

Power Assy
SW_PW

T-con
Power indicator LED is off.
Lamp(Backlight) on, no video ?

No

Check a set in the Stand-by mode

or DPMS mode.

No

Check external devices and

connections.

Yes
Check the PC source and
check the connection of D-SUB ?
Yes
check the Self Diagnosis
(SupportSelf DiagnosisPicture Test)
Dose the promblem still exist self diagnosis ?

Diagnostics

No

Input the analog PC signal properly.

Yes

Does the signal appear at

R804(R), R805(G), R806(B)
BD404(H), BD405(V) ?

No

Check CN401, PC cable.

Change the Main Assy

No

Check IC1001 (X5)

Change the Main Assy.

No

Please, Contact Tech support.

Yes

Does the digital data appear at

TP-EVEN_TXCLK+, EVEN_TXCLK- ,
ODD_TXCLK+, ODD_TXCLK- ?
Yes
Check the LVDS cable ?
Check the T-Con Bd ?
Replace the LCD panel ?

Caution

4-4

Make sure to disconnect the power before working on the IP board.

4. Troubleshooting
Location (Main) - TOP

BD405

BD404

ODD_TXCLK- ODD_TXCLK+
R806

R805

R804

EVEN_TXCLK- EVEN_TXCLK+

4-5

4. Troubleshooting

WAVEFORMS
1 PC input (V-sink, H-sink, R/G/B)

2 LVDS output

4-6

4. Troubleshooting

No video_HDMI1, 2, 3, 4 - Digital signal

Symptom
Major
checkpoints

-- Audio is normal but no picture is displayed on the screen.

-- Check the HDMI source.
-- Check the HDMI switch, Check the Chelsea.
-- This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.

Main Assy
14p cable

Main Assy

Power Assy

B5V

SW_PW

B5V

SW_PW

B5V

A5V

B5V

A5V

GND

GND

GND

GND

B12VS

GND

B12VS

GND

B12VS

10

SW_INV

B12VS

10

SW_INV

11

B13V

12

NC

11

B13V

12

NC

13

B13V

14

DMM

13

B13V

14

DMM

LVDS cable

Speaker

Power Assy

T-con
Power indicator LED is off.
Lamp(Backlight) on, no video ?

No

Check a set in the 'Stand-by mode'.

Yes
check the Self Diagnosis
(SupportSelf DiagnosisPicture Test)
Dose the promblem still exist self diagnosis ?

No

Check external devices and

connections.

Yes
Check the HDMI source and
check the connection of HDMI cable ?

Diagnostics

No

Input the HDMI signal properly.

Yes

Does the signal appear at

CN1002 (Pin#12 , #7 )(HDMI1)
CN1003 (Pin#12 , #7 )(HDMI2)
CN1004 (Pin#12 , #7 )(HDMI3)
CN1001 (Pin#12 , #7 )(HDMI4)
(HDMI RX_Clk , RX_Data) ?

No

Check
CN601,CN602,CN603,CN604
Check HDMI cable
Change the Main Assy.

No

Check IC1001 (X5)

Change the Main Assy.

Yes

Does the digital data appear at

TP-E_TXCLK+, E_TXCLK- ,
O_TXCLK+, O_TXCLK-?
Yes
Check the LVDS cable ?
Check the T-Con Bd ?
Replace the LCD panel ?

Caution

No

Please, Contact Tech support.

Make sure to disconnect the power before working on the IP board.

4-7

4. Troubleshooting
Location (Main) - TOP

Pin #12

Pin #7

ODD_TXCLK- ODD_TXCLK+

EVEN_TXCLK- EVEN_TXCLK+

4-8

4. Troubleshooting

WAVEFORMS
3 PC input (V-sink, H-sink, R/G/B)

2 LVDS output

4-9

4. Troubleshooting

No Video_Tuner - CVBS
Symptom
Major
checkpoints

-- Audio is normal but no picture is displayed on the screen.

-- Check the Tuner CVBS source.
-- Check the Tuner, Check the Chelsea.
-- This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.

Main Assy
14p cable

Main Assy

Power Assy

B5V

SW_PW

B5V

SW_PW

B5V

A5V

B5V

A5V

GND

GND

GND

GND

B12VS

GND

B12VS

GND

B12VS

10

SW_INV

B12VS

10

SW_INV

11

B13V

12

NC

11

B13V

12

NC

13

B13V

14

DMM

13

B13V

14

DMM

LVDS cable

Speaker

Power Assy

T-con
Power indicator LED is off.
Lamp(Backlight) on, no video ?

No

Check a set in the 'Stand-by mode'

Yes
Check the RF source and
check the connection of RF cable ?

No

Input the RF source properly.

Yes
check the Self Diagnosis
(SupportSelf DiagnosisPicture Test)
Dose the promblem still exist self diagnosis ?

Diagnostics

No

Check external devices and

connections.

Yes
Does the DC B1.8V B3.3V
appear at #3, #5 Pin of Tuner ?

No

Change the Main Assy.

No

Change the Main Assy.

Yes
Check the CVBS data
at #15 Pin of Tuner ?
Yes

Does the digital data appear at

TP-E_TXCLK+, E_TXCLK- ,
O_TXCLK+, O_TXCLK- ?

No

Check IC1001 (X5)

Change the Main Assy.

Yes
Check the LVDS cable ?
Check the T-Con Bd ?
Replace the LCD panel ?

Caution

4-10

No

Please, Contact Tech support.

Make sure to disconnect the power before working on the IP board.

4. Troubleshooting
Location (Main) - TOP

ODD_TXCLK- ODD_TXCLK+

EVEN_TXCLK- EVEN_TXCLK+

Location (Main) - BOTTOM

#15

#5
#3

4-11

4. Troubleshooting

WAVEFORMS
2 LVDS output

4-12

4. Troubleshooting

No Video_Tuner DTV
Symptom
Major
checkpoints

-- Audio is normal but no picture is displayed on the screen.

-- Check the DTV source.
-- Check the Tuner, Check the Chelsea.
-- This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.

Main Assy
14p cable

Main Assy

Power Assy

B5V

SW_PW

B5V

B5V

A5V

B5V

A5V

GND

GND

GND

GND

B12VS

GND

B12VS

GND

B12VS

10

SW_INV

B12VS

10

SW_INV

11

B13V

12

NC

11

B13V

12

NC

13

B13V

14

DMM

13

B13V

14

DMM

LVDS cable

Speaker

Power Assy
SW_PW

T-con
Power indicator LED is off.
Lamp(Backlight) on, no video ?

No

Check a set in the 'Stand-by mode'

Yes
Check the connection of RF cable ?

No

Input the RF source properly.

Yes
check the Self Diagnosis
(SupportSelf DiagnosisPicture Test)
Dose the promblem still exist self diagnosis ?

Diagnostics

No

Check external devices and

connections.

Yes
Check the 'signal strength' in Self Diagnosis
menu Strength is enough ?

No

Check the D-TV source.

Yes
Does the DC B1.8V B3.3V
appear at #3, #5 Pin of Tuner ?

No

Change the Main Assy.

No

Change the Main Assy.

No

Check IC1001 (X5)

Change the Main Assy.

No

Please, Contact Tech support.

Yes
Check the DTV data(DIF+, DIF-)
appear at #11, #10 Pin of Tuner ?
Yes

Does the digital data appear at

TP-E_TXCLK+, E_TXCLK- ,
O_TXCLK+, O_TXCLK- ?
Yes
Check the LVDS cable ?
Check the T-Con B'd ?
Replace the LCD panel ?

Caution

Make sure to disconnect the power before working on the IP board.

4-13

4. Troubleshooting
Location (Main) - TOP

ODD_TXCLK- ODD_TXCLK+

EVEN_TXCLK- EVEN_TXCLK+

Location (Main) - BOTTOM

#12
#11

#5
#3

4-14

4. Troubleshooting

WAVEFORMS
2 LVDS output

4-15

4. Troubleshooting

No Video_Video CVBS
Symptom
Major
checkpoints

-- Audio is normal but no picture is displayed on the screen.

-- Check the Video CVBS source
-- Check the Chelsea.
-- This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.

Main Assy
14p cable

Main Assy

Power Assy

B5V

SW_PW

B5V

B5V

A5V

B5V

A5V

GND

GND

GND

GND

B12VS

GND

B12VS

GND

B12VS

10

SW_INV

B12VS

10

SW_INV

11

B13V

12

NC

11

B13V

12

NC

13

B13V

14

DMM

13

B13V

14

DMM

LVDS cable

Speaker

Power Assy

SW_PW

T-con
Power indicator LED is off.
Lamp(Backlight) on, no video ?

No

Check a set in the 'Stand-by mode'

Yes
Check the video source and
check the connection of video cable?

No

Input the video source properly.

Yes
check the Self Diagnosis
(SupportSelf DiagnosisPicture Test)
Dose the promblem still exist self diagnosis ?

Diagnostics

No

Check external devices and

connections.

Yes

Does the CVBS data appear at

R816/R821(CVBS1) ?

No

Check CN504
Change the Main Assy.

No

Check IC1001 (X5)

Change the Main Assy.

No

Please, Contact Tech support.

Yes

Does the digital data appear at

TP-E_TXCLK+, E_TXCLK- ,
O_TXCLK+, O_TXCLK- ?
Yes
Check the LVDS cable ?
Check the T-Con B'd ?
Replace the LCD panel ?

Caution

4-16

Make sure to disconnect the power before working on the IP board.

4. Troubleshooting
Location (Main) - TOP

R816

R821

ODD_TXCLK- ODD_TXCLK+

EVEN_TXCLK- EVEN_TXCLK+

4-17

4. Troubleshooting

WAVEFORMS
4 CVBS OUT (Grey Bar)

2 LVDS output

4-18

4. Troubleshooting

No Video_Component
Symptom
Major
checkpoints

-- Audio is normal but no picture is displayed on the screen.

-- Check the Component source
-- Check the chelsea.
-- This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.

Main Assy
14p cable

Power Assy

LVDS cable

Speaker

Main Assy
1

Power Assy

B5V

SW_PW

B5V

A5V

GND

8
10

SW_PW

B5V

GND

B5V

A5V

GND

GND

B12VS

B12VS

GND

B12VS

GND

SW_INV

B12VS

10

SW_INV

11

B13V

12

NC

11

B13V

12

NC

13

B13V

14

DMM

13

B13V

14

DMM

T-con
Power indicator LED is off.
Lamp(Backlight) on, no video ?

No

Check a set in the 'Stand-by mode'.

Yes
Check the component source and check the
connection of component cables (Y,Pb,Pr) ?

No

Input the component source properly.

Yes
check the Self Diagnosis
(SupportSelf DiagnosisPicture Test)
Dose the promblem still exist self diagnosis ?

Diagnostics

No

Check external devices and

connections.

Yes

Does the CVBS data appear at

R816/R821(COMP_Y)
R817(COMP_PB)/R815(COMP_PR) ?

No

Check CN504
Change the Main Assy.

No

Check IC1001 (X5)

Change the Main Assy.

No

Please, Contact Tech support.

Yes

Does the digital data appear at

TP-E_TXCLK+, E_TXCLK- ,
O_TXCLK+, O_TXCLK- ?
Yes
Check the LVDS cable ?
Check the T-Con B'd ?
Replace the LCD panel ?

Caution

Make sure to disconnect the power before working on the IP board.

4-19

4. Troubleshooting
Location (Main) - TOP

R815

R816

R817

R821

ODD_TXCLK- ODD_TXCLK+

EVEN_TXCLK- EVEN_TXCLK+

4-20

4. Troubleshooting

WAVEFORMS
5 Compnent_Y (Gray scale) / Pb / Pr (Color bar)

2 LVDS output

4-21

4. Troubleshooting

No Sound
Symptom
Major
checkpoints

-- Video is normal but there is no sound..

-- When the speaker connectors are disconnected or damaged.
-- When the sound processing part of the Main Board is not functioning.
-- Speaker defect..

Main Assy
14p cable

Power Assy

LVDS cable

Speaker

Main Assy
1

Power Assy

B5V

SW_PW

B5V

A5V

GND

8
10

SW_PW

B5V

GND

B5V

A5V

GND

GND

B12VS

B12VS

GND

B12VS

GND

SW_INV

B12VS

10

SW_INV

11

B13V

12

NC

11

B13V

12

NC

13

B13V

14

DMM

13

B13V

14

DMM

T-con
Check the source and check the connection of
sound cable (Comp/PC/DVI to HDMI) ?

No

Input the sound source properly.

Yes
check the Self Diagnosis
(SupportSelf DiagnosisPicture Test)
Dose the promblem still exist self diagnosis ?

No

Check external devices and

connections.

Yes
Does the sound data appear at
R524/R525 (AV1, COMP1)
R419/R420 (PC/DVI) ?

Diagnostics

No

Check CN504,CN402
Change the Main Assy.

No

Change the Main Assy.

No

Check IC1001 (X5)

Check IC301 (Sound AMP)
Change the Main Assy.

No

Please, Contact Tech support.

Yes
Does the DC B13V
appear at BD209 ?
Yes

Does the sound data appear at

- L-, L+, R-, R+ ?
Yes
Replace speaker ?

Caution

4-22

Make sure to disconnect the power before working on the IP board.

4. Troubleshooting
Location (Main) - TOP

BD209

R525
R524

R420

L+
LR+
R-

R419

4-23

4. Troubleshooting

WAVEFORMS
7 Speaker OUT

4-24

4. Troubleshooting

4-2. Factory Mode Adjustments

Entering Factory Mode
If you do not have Factory remote - control
Power OFF

MUTE

Power ON

If you do not have Factory remote - control

INFO

Factory

If you dont have Factory remote control, cant control some menu.
Option

T-MST5DCNC-XXX

main micom Version

Control

T-MST5DCNC-XXX

sub micom Version

SVC

E-Manual : X6DVBHKA-000X

e-manual Version

Expert

EDID SUCCESS

ADC/WB

HDCP : SUCCESS

Advanced

CALIB : AV / COM / PC / HDMI /

Option : XXXX XXXX XXXX X
SDAL-XXX
RFS : Mstar-X6 XXXX
KERNERL MODULE VERSION : "XXXXX_XX"
20XX-XX-XX
TYPE : XXXXXX
MAC Not Available
FACTORY DATA VER : XXX
EERC VERSION : XXX
DTP-AP-COMP-624
DTP-BP-HAl-0117
DTP-BP-0611
DATE OF PURCHASE : XX/XX/XX

4-25

4. Troubleshooting

Factory Data
RED - Not adjusted I BLUE - Adjustable

Option
Factory Menu Name

Data

Factory Reset

Range

Type

32A6AF0E / 40A6AF0E

NONE/19A6TH0C/19I6TH0C/22D6AF0
C/22I6AF0C/26A6AH0C/26D6AH0C/32
A6AF0C/32A6AH0C/32D6AF0C/32L6A
H0C/37L6AF0C/40A6AF0C/40L6AF0C/
46A6AF0C/46D6AF0C/19A6AH0E/19P
6AH0E/22D6UF0E/22P6UF0E/23A6UF
0E/24P6UF0E/27A6UF0E/32A6AH0E/
32A6UF0E/32D6AH0E/32D6UF0E/40A
6UF0E/40H6UF0E/46A6UF0E/46D6U
F0E/46DHHcD/51DFHcD/51DHHcD/51DSArD/51DSCrD/59DFHcD/59DSArD

Local set

US

NONE/US/KOR/SA_ATV

Model

UD5500

LD400/LD450/LD480/LD550/LD570/
LD580/UD4000/UD4010/UD5000/
UD5500/UD5550/PD450/PD451/PD460/
PD490/PD491PD540/PD541/PD550/
PD551/PD570/PD6400/PD6500/PD6900/
PD7000

TUNER

Si_ATC

SEC_ATSC/SEC_TC/ALPS_TC/SI_TCS/
SI_T2/SEC_ISDB/SEC_ATV/SI_ATC/

Ch table

NONE

NONE/SUWON/SAMEX

U-T-R-BLK

NONE/P-S-C-BK/P-S-R-BK/P-S-BK/P-SB-BK/P-T-R-BK/P-T-C-BK/P-T-W-Bn/PT-W-Gy/P-T-M-Bn/P-T-C-Gy/P-T-R-Gy/PW-Milk/P-W-M-Wt/P-W-D-Gy/P-W-Vio/LS-C-BK/L-S-R-BK/L-S-BK/L-S-B-BK/L-TR-BK/L-T-C-BK/L-T-W-Bn/L-T-W-Gy/L-TM-Bn/L-T-C-Gy/L-T-R-Gy/L-W-Milk/L-WM-Wt/L-W-D-Gy/L-W-Vio/U-S-C-BK/U-SR-BK/U-S-BK/U-S-B-BKU-T-R-BK/U-T-CBK/U-T-W-Bn/U-T-W-Gy/U-T-M-Bn/U-T-CGy/U-T-R-Gy/U-T-BL-M/U-T-CL-M/U-WMilk/U-W-M-Wt/U-W-D-Gy/U-W-Vio/

Data

Range

Front Color

Remark

Control
Factory Menu Name
EDID
EDID ON/OFF

On/Off

EDID WRITE ALL

Success/Failure

EDID WRITE PC

Success/Failure

EDID WRITE HDMI1

Success/Failure

EDID WRITE HDMI2

Success/Failure

EDID WRITE HDMI3

Success/Failure

EDID WRITE HDMI4

Success/Failure

EDID 1.2 PORT

NONE/Not Support/
HDMI2/HDMI3/HDMI4

EDID WRITE DVI

4-26

Remark

4. Troubleshooting
Sub Option
RF Mute Time

600ms

0ms~1000ms

RS-232 Jack

UART

Debug/Login/UART

Watchdog

ON

ON/OFF

WD Count

0~255

Dimm Type

EXT

fixed

Lvds Format

JEIDA

JEIDA/VESA/19INCH

Language_Arbic

KR

KR

TOOLS Support

32

0~255

LNA Support

0~255

MediaPlay DB

On whth 5MB

fixed

MediaPlay Movie

chapterinMedia

fixed

MediaPlay DLNA

OFF

fixed

MediaPlay PlayList

OFF

fixed

NETWORK Support

EXT_WIFI

Not Support/Cable/EXT_WIFI

Info Link Server Type

development

operationg/development/developing

Info Link Country

USA

None/USA

TTX List

fixed

TTX Group

fixed

24Px4 Support

OFF

ON/OFF

Power Indicator Support

OFF

ON/OFF

BD Wise Support

OFF

ON/OFF

Data Service Support

OFF

ON/OFF

Alternate Del

OFF

ON/OFF

OTN Server Type

operationg

operation/development

OTN Test Server

OFF

OFF/ A/B/C/D/E Zone

OTN Support

ON

ON/OFF

OTN Duration

OFF

ON/OFF

OTN Fail Test

OFF

ON/OFF

IIC Bus Stop

OFF

ON/OFF

Visual Test

Disable

fixed

OTN Reset

Emergency Log Copy

Checksum

0x0000

View Log
Select Log Type

IR Key

NVRAM / DIAGNOSIS / IR KEY

ColorSpace Support

RGB Type

RGB Type / HueSate Type

Gemstar On/Off

OFF

ON/OFF

WSS Support

OFF

ON/OFF

Log View
Delete Log

4-27

4. Troubleshooting
PVR Support

OFF

ON/OFF

CI Support

OFF

ON/OFF

Eeprom Reset
EER Reset
NVR All Clear

OFF

Spread Spectrum
LVDS Spread

ON

ON/OFF

Period

40K

30K/40K/50K/60K

Amplitude

1.5

0.0/0.5/1.0/1.5/2.0/2.5/3.0

DDR Spread

1%

0.1~2.0%

DDR Margin
A CTRL_OFFSET_0_3

0X0

A CTRL_OFFSET_D

0X0

B CTRL_OFFSET_0_3

0X0

B CTRL_OFFSET_D

0X0

H.264 Margin

0~2000

MPEG Margin

1000

0~2001

Tuner Margin

10

0~2002

Y0 Ref

166

0~255

Y1 Ref

148

0~255

Y2 Ref

119

0~255

Y3 Ref

101

0~255

Y4 Ref

76

0~255

Y5 Ref

60

0~255

Y6 Ref

31

0~255

Y7 Ref

0~255

Cb0 Ref

128

0~255

Cb1 Ref

64

0~255

Cb2 Ref

148

0~255

Cb3 Ref

85

0~255

Cb4 Ref

171

0~255

Cb5 Ref

108

0~255

Cb6 Ref

194

0~255

Cb7 Ref

0~255

Cr0 Ref

128

0~255

Cr1 Ref

137

0~255

Cr2 Ref

64

0~255

Cr3 Ref

74

0~255

Cr4 Ref

181

0~255

Cr5 Ref

192

0~255

SST

4-28

4. Troubleshooting
Cr6 Ref

118

0~255

Cr7 Ref

0~255

Y0 TH

20

0~255

Y1 TH

20

0~255

Y2 TH

20

0~255

Y3 TH

20

0~255

Y4 TH

20

0~255

Y5 TH

20

0~255

Y6 TH

20

0~255

Y7 TH

20

0~255

Cb0 TH

20

0~255

Cb1 TH

20

0~255

Cb2 TH

20

0~255

Cb3 TH

20

0~255

Cb4 TH

20

0~255

Cb5 TH

20

0~255

Cb6 TH

20

0~255

Cb7 TH

20

0~255

Cr0 TH

20

0~255

Cr1 TH

20

0~255

Cr2 TH

20

0~255

Cr3 TH

20

0~255

Cr4 TH

20

0~255

Cr5 TH

20

0~255

Cr6 TH

20

0~255

Cr7 TH

20

0~255

2nd mips

ON

ON/OFF

2nd mips count

0~255

Region

KOR

fixed

PnP Language

ENG_US

ENG_US/SPA_US/FRA_US

PC Auto Ident

Enable

Auto/Enable

OTP Lock

fixed

Auto Power

ON

ON/OFF

Key Sensitivity

27

0~255

FANET

OFF

ON/OFF

S-Micom Upgrade

OFF

ON/OFF

SST_Th

4-29

4. Troubleshooting
Hotel Option
Hotel Mode

OFF

ON/OFF

SI Vender

Samsung

Samsung/2M/Locatel/VDA/VDA-S/Acentic/
Premiere/Sustinere/Quadriga/ETV/Ibahn/
Magilink/Otrum/PeninsulaSiemens/OCC/MTI/
MstreamsDAWNXTV/Enseo/Cardinal/Guestek/
OFF/Movielink/Swisscom

Power On Channel

1~135

Channel Type

ATV

ATV/DTV/CATV/CDTV

Power On Volume

10

0~100

Min Volume

0~100

Max Volume

100

0~100

Panel Button Lock

Unlock

Unlock/Lock/OnlyPower

Power On Source

TV

TV/AV/Comp/PC/HDMI1/HDMI2/HDMI3/
HDMI4

Shop Mode

OFF

ON/OFF

Exhibition Mode

OFF

ON/OFF

TTX

OFF

ON/OFF

China HD

OFF

ON/OFF

NT Conversion

OFF

ON/OFF

Sepco 120Hz

OFF

ON/OFF

Unbalance

OFF

ON/OFF

FMTransmitter Support

OFF

ON/OFF

FMTransmitter Carrier

OFF

ON/OFF

AF Level adjust

0~7

TX Power Level

0~3

Mono Last Memory

OFF

ON/OFF

High Devi

OFF

ON/OFF

Carrier_Mute

ON

ON/OFF

Volume Curve

Type2

Type1/Type2/error

Speaker Delay Normal

10

0~255

Pilot Level High Thld

0x08h

0x00~0xff

Pilot Level Low Thld

0x05h

0x00~0xff

FM Prescale

17

0~255

AM Prescale

10

0~255

NICAM Prescale

33

0~255

Amp Volume

0x10h

0x00~0xff

Amp Scale

0x78h

0x00~0xff

Amp Check Sum

0x0000a820

fixed

Woofer Type

1~7

Shop Option

Asia Option

Sound

4-30

4. Troubleshooting
Woofer Scale

0x7Fh

0x00~0xff

Speaker EQ

ON

ON/OFF

PEQ Test

0~7

Amp Model

NTP7300

SAT369B/TAS5715/NPT7300

Speaker cut-off Freq

0~16

SPDIF PCM Gain

-9dB

-10dB~0dB

BTSC Mono Prescale

-10~10

BTSC streo Prescale

-10~10

SAO Prescale

-10~10

A2 Ident High Thld

-10~10

A2 Ident Low Thld

-10~10

Carrier2 Amp High Thld

-10~10

Carrier2 Amp Low Thld

-10~10

Carrier2 SNR High THR

-10~10

Carrier2 SNR Low THR

-10~10

Num of ATV

1~2

Num of DTV

0~2

Num of AV

0~3

Num of SVIDEO

1~3

Num of Comp

1~3

Num of HDMI

0~4

Num of PC

0~1

Num of SCART

0~2

Num of DVI

0~1

Num of OPTICAL Link

fixed

Num of MEDIA

0~1

Num of PANEL KEY

0~8

Num of USB Port

0~2

Num of HeadPhone

0~1

MFT Offset

62.5

50/62.5

Select LCD/PDP

LCD

LCD/PDP

HDMI/DVI SEL

1~4

Indicator Led

OFF

ON/OFF

Wall Mount

OFF

ON/OFF

HV Flip

ON

ON/OFF

Num of Display

1~2

DVI/HDMI SOUND

Auto

Auto/DVI

HDMI HOT PLUG

Disable

Enable/Disable

HOTPLUG SWITCHING

Boot

Disable/Boot/Source

Woofer Check Sum

Config Option

4-31

4. Troubleshooting
HOTPLUG DURATION

1200ms

0~2000ms

CLK TERM DURATION

1200ms

0~2000ms

HDMI FLT CNT SIG

200ms

0~1000ms

HDMI FLT CNT LOS

600ms

0~1000ms

UNSTABLE BAN CNT

3500ms

0~100000ms

HDMI Err Cnt

0~10

HDMI ROBIN

ON

ON/OFF

HDMI Callback

OFF

ON/OFF

HDMI CTS Thld

0~15

HDMI CTS Cnt1

0~15

TMDS_EQ2_Boost

0~7

TMDS_EQ2_Gain

0~3

TMDS_PLL_Loop

0~3

TMDS_CPREG_BLEED

0~1

HDMI EQ

AUTO

AUTO/Low/Middle/High/Strong

HDMI Write Type

Combine

Combine/Separate

HDMI Switch

SIL9287

NONE/SIL9287/TMDS461

DVI SET TIME

300ms

0~1000ms

Type Of PANEL KEY

Horizontal

Horzontal/Vertical/PDPVertical/Nne

EcoSensor Support

ON

ON/OFF

LEDMotionPlus Support

OFF

ON/OFF

Natural Mode Support

ON

ON/OFF

All Share Support

ON

ON/OFF

Relax Mode Support

OFF

ON/OFF

DVI-I Support

fixed

Melfas Function Support

fixed

Light Level Support

fixed

SCC Mode

Dynamic

Dynamic/Movie

SCC ON/OFF

OFF

ON/OFF

Hx

272

0~512

Hy

273

0~512

Lx

274

0~512

Ly

275

0~512

sSCC Hx

550

0~1024

sSCC Hy

566

0~1024

sSCC Lx

598

0~1024

sSCC Ly

550

0~1024

SCC

SCC Input Data

sSCC Const

4-32

4. Troubleshooting
pSCC Const
pSCC Hx

550

0~1024

pSCC Hy

566

0~1024

pSCC Lx

598

0~1024

pSCC Ly

550

0~1024

SCC Source Data

PBA

PBA/PANEL

SWAP

PBA

PBA/PANEL

Data

Range

Pattern Sel

OFF

OFF/ White/Grey/Black/Red/Green/Blue

Logic Pattern Sel

fixed

Logic Level Sel

fixed

Panel Auto Setting

Success

Panel Display Time

22Hr

Logic Usb D/L

Off

SVC
Factory Menu Name

Remark

Test Pattern

Tuner Status
DVB
SNR
BER
Singal Strength
Bandwidth
Frequency
LNA Status
FFT
Modulation
Code Rate
GI
Hier Modulation
Frequency Offset
Timing Offset
AGC
UCB
PLL Type
DEMOD Type
TPS LOCK
RS Lock
SSI
SQI

4-33

4. Troubleshooting
ISDB-T
FFT Size_1
Guard Interval_1
Freq. Offset_1
SNR_1
IF AGC_1
TMCC Lock_1
TS Packet_1
Master Lock_1
A_Modulation_1
A_Code Rate_1
A_Timer InterLeave_1
A_Segments Num_1
A_Ber_1
B_Modulation_!
B_Code Rate_1
B_Timer InterLeave_1
B_Segments Num_1
B_BER_1
C_Modulation_1
C_Code Rate_1
C_Timer InterLeave_1
C_Segments Num_1
C_BER_1

T-CON Usb Download

Failire

ADC/WB
Factory Menu Name

Data

Range

AV Calibration

Success

Success / Failure

Comp Calibraion

Success

Success / Failure

PC Calibration

Success

Success / Failure

HDMI Calibration

Success

Success / Failure

1st_AV_Low

64

0 ~ 1020

1st_AV_High

880

0 ~ 1020

1st_AV_Delta

0~7

1st_COMP_Y_Low

64

0 ~ 1020

1st_COMP_Cb_Low

1st_COMP_Cr_Low

1st_COMP_Y_High

940

1st_COMP_Cb_High

ADC

ADC Target

4-34

0 ~ 1020

Remark

4. Troubleshooting
1st_COMP_Cr_High

1st_COMP_Delta

0~7

1st_PC_R_Low

16

0 ~ 1020

1st_PC_G_Low

1st_PC_B_Low

1st_PC_R_High

1004

1st_PC_G_Low

1st_PC_B_Low

1st_PC_Delta

0~7

2nd_AV_R_Low

fixed

2nd_AV_G_Low

fixed

2nd_AV_B_Low

fixed

2nd_AV_R_High

940

fixed

2nd_AV_G_High

940

fixed

2nd_AV_B_High

940

fixed

2nd_AV_Delta

0~7

2nd_COMP_R_Low

fixed

2nd_COMP_G_Low

fixed

2nd_COMP_B_Low

fixed

2nd_COMP_R_High

940

fixed

2nd_COMP_G_High

940

fixed

2nd_COMP_B_High

940

fixed

2nd_COMP_Delta

0~7

2nd_PC_R_Low

fixed

2nd_PC_G_Low

fixed

2nd_PC_B_Low

fixed

2nd_PC_R_High

940

fixed

2nd_PC_G_High

940

fixed

2nd_PC_B_High

940

fixed

2nd_PC_Delta

0~7

2nd_HDMI_R_Low

fixed

2nd_HDMI_G_Low

fixed

2nd_HDMI_B_Low

fixed

2nd_HDMI_R_High

940

fixed

2nd_HDMI_G_High

940

fixed

2nd_HDMI_B_High

940

fixed

2nd_HDMI_Delta

0~7

1st_Y_GH

fixed

1st_Y_GL

fixed

1st_Cb_BH

fixed

0 ~ 1020

ADC Result

4-35

4. Troubleshooting
1st_Cb_BL

fixed

1st_Cr_RH

fixed

1st_Cr_RL

fixed

2nd_R_L

134

0 ~ 255

2nd_G_L

134

0 ~ 255

2nd_B_L

134

0 ~ 255

2nd_R_H

49

0 ~ 255

2nd_G_H

49

0 ~ 255

2nd_B_H

49

0 ~ 255

Sub Brightness

128

0 ~ 1023

R-Offset

512

0 ~ 1023

G-Offset

512

0 ~ 1023

B-Offset

512

0 ~ 1023

Sub Contrast

128

0 ~ 1023

R-Gain

512

0 ~ 1023

G-Gain

512

0 ~ 1023

B-Gain

512

0 ~ 1023

Movie R-Offset

fixed

Movie B-Offset

fixed

Movie R-Gain

fixed

Movie B-Gain

fixed

White Balance

4-36

4. Troubleshooting

4-3. White Balance - Calibration

4-3-1. White Balance -Calibration
Factory
ADC / WB

AV Calibration
Comp Calibration
PC Calibration
HDMI Calibration

4-3-2. Service Adjustment

- You must perform Calibration in the Lattice Pattern before adjusting the White Balance.
Color Calibration

Adjust spec.
1. Source : HDMI
2. Setting Mode : 1280*720@60Hz
3. Pattern : Pattern #24 (Chess Pattern)

4. Use Equipment : CA210 & Master MSPG925 Generator

Use other equipment only after comparing The result with that of The Master equipment.
Input mode

Calibration

Pattern

CVBS IN (Model_#1)

Perform in NTSC B&W Pattern #24

Lattice

Component IN (Model_#6)

Perform in 720p B&W Pattern #24

Lattice

PC Analog IN (Model_#21)

Perform in VESA XGA (1024x768) B&W Pattern #24

Lattice

HDMI IN

Perform in 720p B&W Pattern #24

Lattice

4-3-3. White Balance - Adjustment

Factory
ADC / WB - White Balance

(Low light)

(High light)

Sub Bright

Sub Contrast

R offset

R gain

G offset

G gain

B offset

B gain

4-37

4. Troubleshooting

Method of Color Calibration (AV)

1) Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port.

2) Press the Source key to switch to AV1 mode.
3) Enter Service mode.
4) Select the ADC menu.
5) Select the AV Calibration menu.
6) In AV Calibration Off status, press the key to perform Calibration.
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the AV Calibration status from Failure to Success.

Method of Color Calibration (Component)

1) Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port.
2) Press the Source key to switch to Component1 mode.
3) Enter Service mode.
4) Select the ADC menu.
5) Select the Comp Calibration menu.
6) In Comp Calibration Off status, press the key to perform Calibration.
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the Comp Calibration status from Failure to Success.

Method of Color Calibration (PC)

1) Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port.
2) Press the Source key to switch to PC mode.
3) Enter Service mode.
4) Select the ADC menu.
5) Select the PC Calibration menu.
6) In PC Calibration Off status, press the key to perform Calibration.
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the PC Calibration status from Failure to Success.

Method of Color Calibration (HDMI)

1) Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port.
2) Press the Source key to switch to HDMI1 mode.
3) Enter Service mode.
4) Select the ADC menu.
5) Select the HDMI Calibration menu.
6) In HDMI Calibration Off status, press the key to perform Calibration.
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the HDMI Calibration status from Failure to Success.

4-38

4. Troubleshooting

4-4. White Ratio (Balance) Adjustment

1. You can adjust the white ratio in factory mode (1:Calibration, 3:White-Balance).
2. Since the adjustment value and the data value vary depending on the input source, you have to adjust these in CVBS,
Component 1 and HDMI 1 modes.
3. The optimal values for each mode are configured by default. (Refer to Table 1, 2)
It varies with Panels size and Specification.
- Equipment : CS-210
- Pattern: MIK K-7256 #92 Flat W/B Pattern" as standard.
- Use other equipment only after comparing the result with that of the Master equipment.
- Set Aging time : 60min
- Calibration and Manual setting for WB adjustment.
HDMI : Calibration at #24 Chessboard Pattern

Manual adjustment #92 pattern (720p)

COMP: Calibration at #24 Chessboard Pattern

Manual adjustment at #92 pattern (720p)

CVBS: Calibration at #24 Chessboard Pattern

Manual adjustment at #92 pattern (NTSC)

- If finishing in HDMI mode, adjustment coordinate is almost same in AV/COMP mode.

- White Balance Manual Adjustment

UN32D5500RF (AMLCD)
Adjustment Coordinate CA-210

P-Mode
[Dynamic Cool1]
HDMI
Comp
CVBS
[Movie Warm2]
HDMI
Comp
CVBS

Y(Luminance)

T(K)+MPCD

H/L

272

278

45.6 fL
(Sub_CT : 128 Fix)

12,000(+-0)

L/L

272

278

3.2fL
(Sub_Brt : 128 Fix)

12,000(+-0)

H/L

313

329

20.8 fL
(M_Sub_CT : 128 Fix)

6,500(+-0)

L/L

329

329

1.4 fL
(M_Sub_Brt : 128 Fix)

6,500(+-0)

UN32D5500RF (CMI)
Adjustment Coordinate CA-210

P-Mode
[Dynamic Cool1]
HDMI
Comp
CVBS
[Movie Warm2]
HDMI
Comp
CVBS

Y(Luminance)

T(K)+MPCD

16,000(+-0)

H/L

264

274

41 fL
(Sub_CT : 134 Fix)

L/L

2.8fL
(Sub_Brt : 128 Fix)

16,000(+-0)

H/L

313

329

32 fL
(M_Sub_CT : 128 Fix)

6,500(+-0)

L/L

1.8 fL
(M_Sub_Brt : 128 Fix)

6,500(+-0)

Y(Luminance)

T(K)+MPCD

H/L

272

278

48.6 fL
(Sub_CT : 128 Fix)

12,000(+-0)

L/L

272

278

2.9fL
(Sub_Brt : 128 Fix)

12,000(+-0)

H/L

313

329

22.3 fL
(M_Sub_CT : 128 Fix)

6,500(+-0)

L/L

329

329

1 fL
(M_Sub_Brt : 128 Fix)

6,500(+-0)

UN40D5500RF
Adjustment Coordinate CA-210

P-Mode
[Dynamic Cool1]
HDMI
Comp
CVBS
[Movie Warm2]
HDMI
Comp
CVBS

4-39

4. Troubleshooting

4-5. RS-232C
1. RS232C Control
Port : COM#(Serial)
Bit rate : 115200
Data Bit : 8 bit
Parity : None
Stop Bits : 1
Flow Control : None
2. Description of RS232C
Pin#

Name

CD

Carrier Detect

4-40

Full Name

RxD

Received Data

TxD

Transmitted Data

DTR

Data Terminal Ready

GND

Signal Ground

DSR

Data Set Ready

RTS

Request To Send

CTS

Clear To Send

RI

Ring Indicator

4. Troubleshooting

4-6. AV control code

Control Item
General

Power

Volume

Power

Cmd3

Value

0x00

0x00

0x00

0x00
0x01

On

0x02

Direct

0x00

(0~100)

Up

0x01

0x00

Down

0x02

0x00

0x01

0x00

0x00

0x02
Ch.

Direct
Up
Down

Control Item
TV

TV
AV1

AV

Component

PC

HDMI

DVI

0x00

0x01

0x00

0x02

0x00

Cmd2

Cmd3

Value

0x00

0x00

0x00

0x01

0x00

0x03

0x00

Cmd1
0x0a

AV2

0x01

AV3

0x02

S-Video1
S-Video

0x00

0x04

Continuous

Source List

Cmd2

Off

Mute

Input

Cmd1

0x02

0x00

S-Video2

0x01

S-Video3

0x02

Component1

0x03

0x00

Component2

0x01

Component3

0x02

PC1

0x04

0x00

PC2

0x01

PC3

0x02

HDMI1

0x05

0x00

HDMI2

0x01

HDMI3

0x02

HDMI4

0x03

DVI1

0x06

0x00

DVI2

0x01

DVI3

0x02

4-41

4. Troubleshooting
Control Item
PICTURE

Mode

Dynamic(Entertain)

Cmd1

Cmd2

Cmd3

Value

0x0b

0x00

0x00

0x00

Standard

0x01

Movie

0x02

Natural

0x03

CAL-NIGHT

0x04

CAL-DAY

0x05

BD Wise

0x06

BackLight

0x01

0x00

(0~20)

Contrast

0x02

0x00

(0~100)

Brightness

0x03

0x00

(0~100)

Sharpness

0x04

0x00

(0~100)

Color

0x05

0x00

(0~100)

Tint

G/R

0x06

0x00

(0~100)

Advanced
Settings

Black Tone

0x07

0x00

0x00
0x01
0x02
0x03

Dynamic Contrast

Off

0x01

0x00

Low

0x01

Medium

0x02

HIgh
Shadow Detail

-2 ~ 2

0x02

(-2~2)

Gamma

-3 ~ 3

0x03

(-3~3)

RGB Only Mode

Off

0x05

0x00

Color Space

Red

0x01

Green

0x02

Blue

0x03

Auto

0x00

Native

0x01

Custom

0x02

White Balance

R-Offset(LCD)

0x07

(0~50)

White Balance

G-Offset(LCD)

0x08

(0~50)

White Balance

B-Offset(LCD)

0x09

(0~50)

White Balance

R-Gain(LCD)

0x0a

(0~50)

White Balance

G-Gain(LCD)

0x0b

(0~50)

White Balance

B-Gain(LCD)

0x0c

(0~50)

White Balance

Reset(LCD)

0x0d

0x00

Flesh Tone

-15 ~ 15

0x0e

(-15~15)

Edge Enhancement

Off

0x0f

0x00

On

4-42

0x06

0x01

4. Troubleshooting
xvYCC

Off

0x10

On
Motion Lighting

0x01

Off

0x11

On
LED Motion Plus

Picture
Option

Color Tone

Digital Noise Filter

MPEG Noise Filter

HDMI Black Level

Auto Motion Plus

Screen
Adjustment

Picture Size

0x00
0x01

Off

0x07

0x00

On(Normal)

0x01

Cinema

0x02

Ticker

0x03

Cool

0x0a

0x00

0x00

Normal

0x01

Warm1

0x02

Warm2

0x03

Off

0x02

0x00

Low

0x01

Medium

0x02

High

0x03

Auto

0x04

Auto
Visualization

0x05

Off

0x03

0x00

Low

0x01

Medium

0x02

High

0x03

Auto

0x04

Normal

0x04

Low
Film Mode

0x00

0x00
0x01

Off

0x05

0x00

Auto1

0x01

Auto2

0x02

Off

0x06

0x00

Clear

0x01

Standard

0x02

Smooth

0x03

Custom

0x04

Demo

0x05

16:9

0x0b

0x0a

0x01

0x00

Zoom1

0x01

Zoom2

0x02

Wide Fit

0x03

4:3

0x04

Screen Fit

0x05

Smart View I

0x06

4-43

4. Troubleshooting
Smart View II
Reset
Picture

Reset Picture

3D

3D Mode

Off

0x07
0x0b

0x0b

0x00

0x00

0x0b

0x0c

0x00

0x00

2D->3D

0x01

Side By Side

0x02

Top Bottom

0x03

Line By Line

0x04

Vertical Line

0x05

Checker BD

0x06

Frame
Sequence

0x07

Off

3D 2D

0x01

On
0x02

(-5~5)

Depth

0x03

(1~10)

Picture Correction

0x04

0x00

0x05

0x00

Off
Message
Notice

0x01

On

0x02

Control Item

Cmd1

Cmd2

Cmd3

Value

0x0c

0x00

0x00

0x00

SRS TheaterSound(Genoa)

Standard

Sound Mode(X6)

Music

0x01

Movie

0x02

Clear Voice

0x03

Amplify

0x04

Equalizer

4-44

0x01

3D View Point

3D Auto View

Sound

0x00

Balance

0x00

(0~20)

100hz

0x01

(0~20)

300hz

0x02

(0~20)

1khz

0x03

(0~20)

3khz

0x04

(0~20)

10khz

0x05

(0~20)

Reset

0x06

0x00

0x00

0x00

SRS TruSurround HD(Genoa)

Off

Virtual Surrond(X6)

On

SRS TruDialog(Genoa)

Off

Dialog Clarify(X6)

On

Preferred Language

English

0x01

0x02

0x01
0x03

0x00

0x00
0x01

0x04

0x00

0x00

Spanish

0x01

French

0x02

Korean

0x03

Japanese

0x04

4. Troubleshooting
Multi-Track Sound

Auto Volume

Speaker Select

Mono

0x05

0x00

Stereo

0x01

SAP

0x02

Off

0x06

0x00

0x01

Night

0x02

TV Speaker

0x07

0x00

KEY

0x00
0x01

Main

0x08

0x00

Sub
Sound Reset

0x00

Normal

External Speaker
Sound Select

0x00

0x00
0x01

Sound Reset

0x09

0x00

0x00

0x00

refer
to the
table
of
below

Key Generation
0x0d

0x00

Key value

Value

Up

96 (0x60)

Down

97 (0x61)

Left

101 (0x65)

Right

98 (0x62)

Menu

26 (0x1A)

Internet

147 (0x93)

Enter(OK)

104 (0x68)

EXIT

45 (0x2D)

4-45

4. Troubleshooting

4-7. Software Upgrade

Software Upgrade can be performed by downloading the latest firmware from samsung.com to a USB memory device.
Current Version - the software already installed in the TV.
Note : Software is represented as Year/Month/Day_Version.

4-7-1. How to check the SW version

Use the main menu
1. Click the menu key in remote controler.
2. Select Support menu.
3. Locate the menu cursor Software Upgrade menu.
4. Click the info key.
5. Check the Main SW and Micom version.
Main SW
Sub Micom

Use the factory mode

Access the factory mode
Option

T-MST5DCNC-XXX

main micom Version

Control

T-MST5DCNC-XXX

sub micom Version

SVC

E-Manual : X6DVBHKA-000X

e-manual Version

Expert

EDID SUCCESS

ADC/WB

HDCP : SUCCESS

Advanced

CALIB : AV / COM / PC / HDMI /

Option : XXXX XXXX XXXX X
SDAL-XXX
RFS : Mstar-X6 XXXX
KERNERL MODULE VERSION : "XXXXX_XX"
20XX-XX-XX
TYPE : XXXXXX
MAC Not Available
FACTORY DATA VER : XXX
EERC VERSION : XXX
DTP-AP-COMP-624
DTP-BP-HAl-0117
DTP-BP-0611
DATE OF PURCHASE : XX/XX/XX

4-46

4. Troubleshooting

4-7-2. How to Upgade SW and Micom

Insert a USB drive containing the firmware upgrade downloaded from samsung.com into the TV.
Please be careful to not disconnect the power or remove the USB drive while upgrades are being applied. The TV will
turn off and turn on automatically after completing the firmware upgrade. Please check the firmware version after the
upgrades are complete (the new version will have a higher number than the older version). When software is upgraded,
video and audio settings you have When software is upgraded, video and audio settings you have you write down your
settings so that you can easily reset them after the upgrade.

Main SW upgrade
1. Store the sw program named T-MST5IBRC in USB memory stick.
-- Connect the USB.
-- Connect TV and online line.

2. Click the MENU key in remote controler.

3. Select Support menu.
-- Locate the menu cursor Software Upgrade menu.

4. Click the ENTER key.

-- You can upgrade By USB or Online.

5. Click the ENTER key.

-- Wait for upgrade complete and check the SW version.

4-47

4. Troubleshooting

Sub micom upgrade

You can upgarde sub micom in factory mode without DDC program.
But it take long time about 5 minuites.
1. Access the fatory mode.
-- Select the SVC menu and locate the cursor MICOM UPGRADE menu.

2. Click the ENTER key.

-- Click the right key.
-- Wait for upgrade complete and check the Micom version.

4-48

4. Troubleshooting

4-8. Rear Cover Dimension

Cover-Rear Area

UD5500

32"

200

200

284.2

100.9

40"

200

200

377.9

144.2

4-49